Data Management

The latest white papers, case studies and webcasts to help technology professionals ensure data is safe from risk and disaster with quality back-up, infrastructure and information management.

  • eBooks // Apr 2015

    Internet Security Threat Report 2015 - eGuide

    This annual Symantec Internet Security Threat Report, gives enterprises, small businesses, and consumers essential information to secure their systems effectively now and into the future. If there is one thing that can be said about the threat landscape, and Internet security as a whole, it is that the only constant...

    Sponsored By Symantec

  • eBooks // Apr 2015

    Agile for Dummies

    Confused by all the agile advice? Relax! With Agile For Dummies by your side you'll learn the fundamentals of agile and how to increase the productivity of your software teams while enabling them to produce higher-quality solutions that better fulfill customer needs much faster.

    Sponsored By IBM

  • eBooks // Mar 2015

    CITO Research E-Book - Empowering Sales with Self Service BI

    Read this e-book and learn how to empower sales with self-service business intelligence in order to gain better insight into your pipeline, get to know your customers better, close bigger deals faster, and uncover better cross-sell and up-sell opportunities with less effort. Download this e-book to learn more.

    Sponsored By QlikTech

  • eBooks // Nov 2013

    The MDM advantage: Creating insight from big data

    To help enterprises create trusted insight as the volume, velocity and variety of data continue to explode, IBM offers several solutions designed to help organizations uncover previously unavailable insights and use them to support and inform decisions across the business. Combining the power of IBM® InfoSphere® Master Data Management (MDM)...

    Sponsored By IBM

  • eBooks // Mar 2015

    E-book: Empowering Sales with Self Service BI

    Read this e-book and learn how to empower sales with self-service business intelligence in order to gain better insight into your pipeline, get to know your customers better, close bigger deals faster, and uncover better cross-sell and up-sell opportunities with less effort.

    Provided By QlikTech

  • eBooks // Nov 2014

    Learn from the Best: How Customer Understanding and Analytics Grows Revenue and Deepens Loyalty

    How can you gain the insights you need to build stronger relationships with customers and improve your business results this holiday season? Read this ebook and discover how 10 leading companies are gaining deeper insight into their customers, enabling them to provide personalized experiences that engage customers across channels, increase...

    Provided By IBM

  • eBooks // Nov 2014

    DBAs are from Saturn, Storage Admins are from Neptune

    Have you ever wondered why the DBA - Storage Admin relationship is so complicated? Are DBAs unrealistic and uncooperative? Are Storage Admins slow and prone to overcomplicate? NO! Download this eBook and we'll give you tips to get more out of your DBA - Storage Admin relationship.

    Provided By Pure Storage

  • eBooks // Oct 2014

    Big Data Analytics Buyers Guide

    Data is the lifeline of any company today. And organizations using big data analytics have a significant competitive edge. Datameer’s big data analytics application can help you get from raw data to insight faster than ever by putting the power of big data directly into the hands of those who...

    Provided By Datameer

  • eBooks // Oct 2014

    Why Big Data Analytics

    It’s hard to overstate the importance of data for businesses in today’s world – it has become the lifeline of any company. With the focus on using big data analytics, opportunities for powerful insights across all areas of operations, customer behavior, and product adoption have arisen, but so have the...

    Provided By Datameer

  • eBooks // Oct 2014

    Top 3 Big Data Use Cases in Financial Services

    Datameer has been working with some of the most progressive companies in financial services to rapidly deploy big data analytics that drive customer acquisition, increase customer loyalty, predict and prevent fraud and deliver more targeted advertisement. The top three credit card companies in the world, top global banks, wealth...

    Provided By Datameer

  • eBooks // Oct 2014

    The Guide to Big Data Analytics

    Based on best practices and subject matter experts, Datameer’s guide to big data analytics discusses everything from the “What” and “Why” of big data analytics to determining the right solution and building success with big data analytics technology. Download this e-book to dive into use cases, buy vs. build considerations,...

    Provided By Datameer

  • eBooks // Oct 2014

    Enterprise File Synch & Share eBook

    Read this ebook from the Aberdeen Group to see highlights of the latest research on file synch / file share solutions to support personal productivity and collaboration.

    Provided By IBM

  • eBooks // Oct 2014

    Extreme File Transfer eBook

    Read this e-book from Aberdeen Group to learn about extreme file transfer, and discover the solutions that can help you send information faster, enable worldwide access, and automate workflows to drive seamless file transfer.

    Provided By IBM

  • eBooks // Oct 2014

    Seeing Managed File Transfer as Strategic: Business Users Need Full Visibility

    Read this e-book to find out how you can create your own innovative approach to managed file transfer—one that ensures reliable, convenient and secure file transfers across every business process.

    Provided By IBM

  • eBooks // Oct 2014

    Secure Your Data: Visibility for Your Business User

    Download this eBook to learn how outperforming organizations are integrating processes across multiple platforms, mobile devices, applications, and IT infrastructures, and get best practices to help you develop your own innovative approach to managed file transfer.

    Provided By IBM

  • eBooks // Oct 2014

    From Chaos to Control: Creating a Mature File Transfer Process

    Read this ebook from Aberdeen to learn why leading organizations are moving away from the chaos of multiple methods to a single managed file transfer platform, and get best practices for developing a secure, best-in-class file transfer process of your own.

    Provided By IBM

  • eBooks // Sep 2014

    Hadoop Buyer's Guide

    Increasing numbers of enterprises are turning to Hadoop as an indispensable component for the mission-critical applications that drive their core business operations. Hadoop is no longer considered a “science project" or something to be casually spun off to a “skunk works” team. This newfound prominence means that the responsibility of...

    Provided By MapR

  • eBooks // Sep 2014

    The Executives Guide to Big Data & Apache Hadoop

    An introduction to Big Data, describing what it consists of and what’s driving its remarkable momentum. I also explain how distributed, parallel processing methodologies – brought to life in technologies such as Hadoop and its thriving ecosystem – can help harvest knowledge from the enormous volumes of raw data –...

    Provided By MapR

  • eBooks // Aug 2014

    Secrets of Effective Server Change Management

    Take control of change. Only 23% of IT organizations have an acceptable change-related incident rate. Download HP’s new eBook and learn how to dramatically decrease the number of incidents caused by poor server change management.

    Provided By HP

  • eBooks // Aug 2014

    EMC Infoarchive eBook

    Download this eBook to learn how to make archiving an enterprise advantage. This eBook looks at how traditional methods of archiving have become inadequate when confronted with the need to preserve huge quantities of both structured and unstructured data. It also shows how EMC provides a unified approach to reduce...

    Provided By EMC

  • eBooks // Jul 2014

    Help Desk Best Practices

    A help desk is critical to the operations of an IT services business. As a centralized intake location for technical issues, it allows for a responsive and timely solution to get clients and their staff back to business as usual. In addition to handling immediate IT issues, a help desk...

    Provided By LabTech Software

  • eBooks // Jul 2014

    BYOD: Driving the mobile enterprise transformation

    Protecting corporate data and network resources while leveraging the benefits of mobility is a constant balancing act; one that requires IT to shift its focus from security lockdown to business enablement. While some companies (particularly in the tech sector) are “doing” BYOD well, most are still trying to devise a...

    Provided By MobileIron

  • eBooks // Jul 2014

    Beyond Software: Agile for Product Development

    Agile methods are increasingly popular in application, enterprise and embedded development. Yet the question remains: Do the 12 agile principles apply to more than just software? Find out how leading companies are beginning to exploit agile's iterative processes for far more than software.

    Provided By IBM

  • eBooks // Jul 2014

    Analytics and Big Data for the Midmarket (eBook)

    With so much emphasis in the business world being placed on big data and analytics, it can be easy for midsize businesses to feel like they’re being left behind. These organizations often recognize the benefits offered by big data and analytics, but have a hard time pursuing those benefits with...

    Provided By IBM

  • eBooks // Jun 2014

    Why Cloud is Better with a DevOps Culture

    Every senior technologist in every large enterprise knows the business case for cloud computing. Done properly, cloud is a way to: Overcome barriers to innovation Get to market faster Handle massive spikes Lower IT costs This ebook looks at how the IT function works today, and why it...

    Provided By Rackspace

  • eBooks // Jun 2014

    Hybrid Cloud - Strategies for Innovative Businesses

    The public cloud turned traditional IT on its head. When anyone can spin up servers in an instant and you only pay for what you use, the barriers to innovation melt away. In businesses of all sizes, innovators and experimenters are using the public cloud to get around traditional barriers...

    Provided By Rackspace

  • eBooks // May 2014

    Software Defined Storage for Dummies

    This book examines data storage and management challenges and explains software-defined storage, an innovative solution for high-performance, cost-effective storage using the IBM General Parallel File System (GPFS).

    Provided By IBM

  • eBooks // May 2014

    IBM PureData System E-Guide

    Every business would like to spend more time focused on improving productivity and less on routine maintenance tasks that keep the status quo. Unfortunately, most IT departments spend the bulk of their time and budget on doing just that – keeping the lights on and fighting fires. That is...

    Provided By IBM

  • eBooks // Apr 2014

    BPM for Dummies

    Business Process Management For Dummies, IBM Limited Edition, shows you what BPM is and how it can help your organization. You see how the BPM solutions from IBM help you gain many benefits from higher customer satisfaction to greater agility in adapting to changing market conditions. Chapter 1:Understanding...

    Provided By IBM

  • eBooks // Apr 2014

    Liberate Your Commerce Platform without Selling the Family Farm

    This ebook offers a possible solution to businesses that already have made big investments in enterprise commerce platforms, but that also struggle to keep up with the quickly changing landscape of shopping experiences and business models. Drupal’s flexibility, scalability, and rapid deployment capability make it possible to build shiny...

    Provided By Acquia

  • eBooks // Apr 2014

    Best Practices for Choosing the Right Accounting Software

    Is your accounting software holding you back? Maybe it's time to trade in your aging infrastructure and embrace a new generation of cloud-based financial systems that streamline your processes, improve productivity, and generate greater insights and visibility. As you embark on a challenging evaluation cycle, download our free...

    Provided By Intacct

  • eBooks // Mar 2014

    A Quick Peek at How Salesforce Does Customer Service

    Help is here with salesforce service cloud. Transform your customer experience and connect with customers in whole new ways with the #1 customer service application. From the contact center to self-service communities, social media and beyond, service cloud is changing the game in customer service. To get started, download today!

    Provided By Salesforce.com

  • eBooks // Mar 2014

    How to Create a Customer Service Process that Enhances Your Bottom Line

    A complaint about complaints. There’s an assumption that the number of complaints received is a perfect reflection of the number of customer problems. If complaints go down, other numbers such as warranty and service costs will go down as well. In fact, complaints are often a poor indicator of...

    Provided By Salesforce.com

  • eBooks // Mar 2014

    20 Customer Service Practices

    It can be easy for customer service departments to continue doing what they’ve always been doing. Csat scores and overall cost are the same, so why change? This mindset neglects the fact that today’s consumer has options around how they want to contact a company for support. We are...

    Provided By Salesforce.com

  • eBooks // Feb 2014

    Search Innovation: An Integrated Approach to Merchandising and Content Management

    Organizations are reshaping their e-commerce strategies with a keen eye on improving site search for a personalized customer experience.

    Provided By IBM

  • eBooks // Feb 2014

    HP & CIO: Making virtualization strategic

    8 Ways Virtualization Can Help Your Company Exceed SLAs. As a company becomes more proficient in virtualization, it's positioned to tackle key business initiatives: mobility, big data, cloud and others. In this paper, sponsored by HP and Intel®, you will learn how how using a converged infrastructure can help you...

    Provided By Hewlett-Packard & Intel®

  • eBooks // Jan 2014

    IT Security by the Numbers: Calculating the Total Cost of Protection

    Humorist Franklin P. Jones may have said it best: “When you get something for nothing, you just haven't been billed for it yet.” These are wise words of warning for businesses counting on so-called “free” IT security software. Kaspersky Lab has created an eBook to help you calculate the...

    Provided By Kaspersky Lab

  • eBooks // Jan 2014

    Building Success on Acquia Cloud: 10 Layers of PaaS

    A great digital experience is essential for success in today's digital marketplace. Not only is building, deploying, hosting, and scaling web applications complicated, but leaving resources available that allow for continuing innovation is crucial to ongoing success. To make the most of the resources at hand and to speed time...

    Provided By Acquia

  • eBooks // Jan 2014

    Fujitsu Infrastructure eGuide 2014

    Business users only notice IT when it fails and business leaders only notice IT when it costs them money. But at Fujitsu, we know IT infrastructures should add business value, not costs. Download Fujitsu's new e-guide and discover how we're helping organisations worldwide do just that - simplifying complex infrastructures,...

    Provided By Fujitsu

  • eBooks // Nov 2013

    Do more with your data.

    IBM’s innovative portfolio of data management software and systems helps clients do more with less – and use data as a secret weapon in the competitive battle.

    Provided By IBM

  • eBooks // Nov 2013

    The MDM advantage: Creating insight from big data

    To help enterprises create trusted insight as the volume, velocity and variety of data continue to explode, IBM offers several solutions designed to help organizations uncover previously unavailable insights and use them to support and inform decisions across the business. Combining the power of IBM® InfoSphere® Master Data Management (MDM)...

    Sponsored By IBM

  • eBooks // Mar 2015

    CITO Research E-Book - Empowering Sales with Self Service BI

    Read this e-book and learn how to empower sales with self-service business intelligence in order to gain better insight into your pipeline, get to know your customers better, close bigger deals faster, and uncover better cross-sell and up-sell opportunities with less effort. Download this e-book to learn more.

    Sponsored By QlikTech

  • eBooks // Apr 2015

    Internet Security Threat Report 2015 - eGuide

    This annual Symantec Internet Security Threat Report, gives enterprises, small businesses, and consumers essential information to secure their systems effectively now and into the future. If there is one thing that can be said about the threat landscape, and Internet security as a whole, it is that the only constant...

    Sponsored By Symantec

  • eBooks // Apr 2015

    Agile for Dummies

    Confused by all the agile advice? Relax! With Agile For Dummies by your side you'll learn the fundamentals of agile and how to increase the productivity of your software teams while enabling them to produce higher-quality solutions that better fulfill customer needs much faster.

    Sponsored By IBM

  • eBooks // May 2014

    Software Defined Storage for Dummies

    This book examines data storage and management challenges and explains software-defined storage, an innovative solution for high-performance, cost-effective storage using the IBM General Parallel File System (GPFS).

    Provided By IBM

  • eBooks // Apr 2011

    Storage Tiering for Dummies e-book

    Welcome to Storage Tiering For Dummies, Oracle Special Edition. Today, explosive growth in storage requirements due to technology shifts, unstructured data, and regulatory mandates is more than traditional storage techniques can handle. IT budgets cannot support the growth necessary without a change in storage practices. Tiered storage is the smart...

    Provided By Oracle

  • eBooks // Nov 2014

    DBAs are from Saturn, Storage Admins are from Neptune

    Have you ever wondered why the DBA - Storage Admin relationship is so complicated? Are DBAs unrealistic and uncooperative? Are Storage Admins slow and prone to overcomplicate? NO! Download this eBook and we'll give you tips to get more out of your DBA - Storage Admin relationship.

    Provided By Pure Storage

  • eBooks // Jul 2014

    Analytics and Big Data for the Midmarket (eBook)

    With so much emphasis in the business world being placed on big data and analytics, it can be easy for midsize businesses to feel like they’re being left behind. These organizations often recognize the benefits offered by big data and analytics, but have a hard time pursuing those benefits with...

    Provided By IBM

  • eBooks // Sep 2010

    Taking Traditional Training Online: From the Classroom to the Web

    This new eBook by Tom Bunzel explores how to successfully take in-person training online; strategies for utilizing the Web and social media to enhance learning; and what to look for in an online training solution.

    Provided By Citrix Online

  • eBooks // May 2011

    Free e-book: Getting Started with DB2 Application Development

    Free e-book: Getting Started with DB2 Application Development. Learn how easy it is to get started on DB2 application development. This e-book includes topics such as using DB2 Express-C, writing SQL statements, working with open source tools and more. Part of a full e-kit designed for fast, easy DB2 learning.

    Provided By IBM

  • eBooks // Apr 2014

    BPM for Dummies

    Business Process Management For Dummies, IBM Limited Edition, shows you what BPM is and how it can help your organization. You see how the BPM solutions from IBM help you gain many benefits from higher customer satisfaction to greater agility in adapting to changing market conditions. Chapter 1:Understanding...

    Provided By IBM

  • eBooks // Oct 2011

    Winning with Managed Services

    Having one centralized system that allows you to automate processes is critical for business offering managed services. Professional Services Automation (PSA) software is a centralized management system designed to do just that. This eBook shows how automation can help with some of the heavy lifting of running an IT solution...

    Provided By ConnectWise

  • eBooks // Oct 2011

    Selling Solutions: How to Use the Pain Chain to Sell Technical Solutions

    When you're selling technology, your clients don't necessarily want to know the details of how technology is solving their problems. They are interested in the results you can provide - security and stability. Your success as an IT service provider is measured by your ability to satisfy customer needs and...

    Provided By ConnectWise

  • eBooks // May 2014

    IBM PureData System E-Guide

    Every business would like to spend more time focused on improving productivity and less on routine maintenance tasks that keep the status quo. Unfortunately, most IT departments spend the bulk of their time and budget on doing just that – keeping the lights on and fighting fires. That is...

    Provided By IBM

  • eBooks // Jun 2014

    Why Cloud is Better with a DevOps Culture

    Every senior technologist in every large enterprise knows the business case for cloud computing. Done properly, cloud is a way to: Overcome barriers to innovation Get to market faster Handle massive spikes Lower IT costs This ebook looks at how the IT function works today, and why it...

    Provided By Rackspace

  • eBooks // Jun 2014

    Hybrid Cloud - Strategies for Innovative Businesses

    The public cloud turned traditional IT on its head. When anyone can spin up servers in an instant and you only pay for what you use, the barriers to innovation melt away. In businesses of all sizes, innovators and experimenters are using the public cloud to get around traditional barriers...

    Provided By Rackspace

  • eBooks // Jul 2014

    Help Desk Best Practices

    A help desk is critical to the operations of an IT services business. As a centralized intake location for technical issues, it allows for a responsive and timely solution to get clients and their staff back to business as usual. In addition to handling immediate IT issues, a help desk...

    Provided By LabTech Software

  • eBooks // Jul 2014

    BYOD: Driving the mobile enterprise transformation

    Protecting corporate data and network resources while leveraging the benefits of mobility is a constant balancing act; one that requires IT to shift its focus from security lockdown to business enablement. While some companies (particularly in the tech sector) are “doing” BYOD well, most are still trying to devise a...

    Provided By MobileIron

  • eBooks // Jul 2014

    Beyond Software: Agile for Product Development

    Agile methods are increasingly popular in application, enterprise and embedded development. Yet the question remains: Do the 12 agile principles apply to more than just software? Find out how leading companies are beginning to exploit agile's iterative processes for far more than software.

    Provided By IBM

  • eBooks // Aug 2014

    EMC Infoarchive eBook

    Download this eBook to learn how to make archiving an enterprise advantage. This eBook looks at how traditional methods of archiving have become inadequate when confronted with the need to preserve huge quantities of both structured and unstructured data. It also shows how EMC provides a unified approach to reduce...

    Provided By EMC

  • eBooks // Aug 2014

    Secrets of Effective Server Change Management

    Take control of change. Only 23% of IT organizations have an acceptable change-related incident rate. Download HP’s new eBook and learn how to dramatically decrease the number of incidents caused by poor server change management.

    Provided By HP

  • eBooks // Sep 2014

    Hadoop Buyer's Guide

    Increasing numbers of enterprises are turning to Hadoop as an indispensable component for the mission-critical applications that drive their core business operations. Hadoop is no longer considered a “science project" or something to be casually spun off to a “skunk works” team. This newfound prominence means that the responsibility of...

    Provided By MapR

  • eBooks // Sep 2014

    The Executives Guide to Big Data & Apache Hadoop

    An introduction to Big Data, describing what it consists of and what’s driving its remarkable momentum. I also explain how distributed, parallel processing methodologies – brought to life in technologies such as Hadoop and its thriving ecosystem – can help harvest knowledge from the enormous volumes of raw data –...

    Provided By MapR

  • eBooks // Oct 2014

    Enterprise File Synch & Share eBook

    Read this ebook from the Aberdeen Group to see highlights of the latest research on file synch / file share solutions to support personal productivity and collaboration.

    Provided By IBM

  • eBooks // Oct 2014

    Extreme File Transfer eBook

    Read this e-book from Aberdeen Group to learn about extreme file transfer, and discover the solutions that can help you send information faster, enable worldwide access, and automate workflows to drive seamless file transfer.

    Provided By IBM

  • eBooks // Oct 2014

    Seeing Managed File Transfer as Strategic: Business Users Need Full Visibility

    Read this e-book to find out how you can create your own innovative approach to managed file transfer—one that ensures reliable, convenient and secure file transfers across every business process.

    Provided By IBM

  • eBooks // Oct 2014

    Secure Your Data: Visibility for Your Business User

    Download this eBook to learn how outperforming organizations are integrating processes across multiple platforms, mobile devices, applications, and IT infrastructures, and get best practices to help you develop your own innovative approach to managed file transfer.

    Provided By IBM

  • eBooks // Oct 2014

    From Chaos to Control: Creating a Mature File Transfer Process

    Read this ebook from Aberdeen to learn why leading organizations are moving away from the chaos of multiple methods to a single managed file transfer platform, and get best practices for developing a secure, best-in-class file transfer process of your own.

    Provided By IBM

  • eBooks // Oct 2014

    Big Data Analytics Buyers Guide

    Data is the lifeline of any company today. And organizations using big data analytics have a significant competitive edge. Datameer’s big data analytics application can help you get from raw data to insight faster than ever by putting the power of big data directly into the hands of those who...

    Provided By Datameer

  • eBooks // Oct 2014

    Why Big Data Analytics

    It’s hard to overstate the importance of data for businesses in today’s world – it has become the lifeline of any company. With the focus on using big data analytics, opportunities for powerful insights across all areas of operations, customer behavior, and product adoption have arisen, but so have the...

    Provided By Datameer

  • eBooks // Oct 2014

    The Guide to Big Data Analytics

    Based on best practices and subject matter experts, Datameer’s guide to big data analytics discusses everything from the “What” and “Why” of big data analytics to determining the right solution and building success with big data analytics technology. Download this e-book to dive into use cases, buy vs. build considerations,...

    Provided By Datameer

  • eBooks // Nov 2014

    Learn from the Best: How Customer Understanding and Analytics Grows Revenue and Deepens Loyalty

    How can you gain the insights you need to build stronger relationships with customers and improve your business results this holiday season? Read this ebook and discover how 10 leading companies are gaining deeper insight into their customers, enabling them to provide personalized experiences that engage customers across channels, increase...

    Provided By IBM

  • eBooks // Oct 2014

    Top 3 Big Data Use Cases in Financial Services

    Datameer has been working with some of the most progressive companies in financial services to rapidly deploy big data analytics that drive customer acquisition, increase customer loyalty, predict and prevent fraud and deliver more targeted advertisement. The top three credit card companies in the world, top global banks, wealth...

    Provided By Datameer

  • eBooks // Nov 2013

    Do more with your data.

    IBM’s innovative portfolio of data management software and systems helps clients do more with less – and use data as a secret weapon in the competitive battle.

    Provided By IBM

  • eBooks // Feb 2014

    HP & CIO: Making virtualization strategic

    8 Ways Virtualization Can Help Your Company Exceed SLAs. As a company becomes more proficient in virtualization, it's positioned to tackle key business initiatives: mobility, big data, cloud and others. In this paper, sponsored by HP and Intel®, you will learn how how using a converged infrastructure can help you...

    Provided By Hewlett-Packard & Intel®

  • eBooks // Jan 2014

    Building Success on Acquia Cloud: 10 Layers of PaaS

    A great digital experience is essential for success in today's digital marketplace. Not only is building, deploying, hosting, and scaling web applications complicated, but leaving resources available that allow for continuing innovation is crucial to ongoing success. To make the most of the resources at hand and to speed time...

    Provided By Acquia

  • eBooks // Jan 2014

    Fujitsu Infrastructure eGuide 2014

    Business users only notice IT when it fails and business leaders only notice IT when it costs them money. But at Fujitsu, we know IT infrastructures should add business value, not costs. Download Fujitsu's new e-guide and discover how we're helping organisations worldwide do just that - simplifying complex infrastructures,...

    Provided By Fujitsu

  • eBooks // Apr 2014

    Liberate Your Commerce Platform without Selling the Family Farm

    This ebook offers a possible solution to businesses that already have made big investments in enterprise commerce platforms, but that also struggle to keep up with the quickly changing landscape of shopping experiences and business models. Drupal’s flexibility, scalability, and rapid deployment capability make it possible to build shiny...

    Provided By Acquia

  • eBooks // Mar 2015

    E-book: Empowering Sales with Self Service BI

    Read this e-book and learn how to empower sales with self-service business intelligence in order to gain better insight into your pipeline, get to know your customers better, close bigger deals faster, and uncover better cross-sell and up-sell opportunities with less effort.

    Provided By QlikTech

  • eBooks // Oct 2013

    Set Your IT Business Up For Success: Achieving Client Satisfaction in the First 30 Days

    The key to achieving client satisfaction and building long-term client relationships is starting off on the right foot. It is important that the groundwork be laid in advance to ensure a smooth onboarding process, as this is the time when new clients are most critical of the work being performed....

    Provided By LabTech Software