E-Commerce

The latest vendor assets for business technology professionals show you how to follow online sales from cost control and supply chain management through to transaction processing and fullfilment.

  • Symantec: 10 Essential Questions About Website Security

    White Papers // Sep 2016 // provided by Symantec

    Customers are spending more time online than ever before, researching, browsing and buying. They need to trust the websites they visit and the businesses they interact with; they need to trust that their personal information is secure and that it’s being handled correctly. This has made website security critical to ...

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  • Symantec: WSTR 2016

    White Papers // Sep 2016 // provided by Symantec

    The WSTR provides a view into the current state of the online threat landscape, alongside invaluable insights and input from website security experts.

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  • Symantec: Evolve Website Security

    White Papers // Sep 2016 // provided by Symantec

    Security teams need more time to defend against increasingly sophisticated attacks and they need a website security plan that prepares them for the future. Our latest whitepaper explores how a changed threat landscape has prompted an evolution in website security.

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  • Symantec - WSTR 2016

    White Papers // Sep 2016 // provided by Symantec

    The WSTR provides a view into the current state of the online threat landscape, alongside invaluable insights and input from website security experts.

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  • How to Provide Global Service

    White Papers // Aug 2016 // provided by Zendesk

    It used to be that anytime, anywhere, 24/7/365 global support was only feasible for large global companies. Today, even small and mid-sized companies can make it work. Download this eBook from Zendesk to discover the key considerations and best practices for providing outstanding, round-the-clock support.

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  • A Retailers Guide to Getting Omnichannel Customer Service Right

    White Papers // Aug 2016 // provided by Zendesk

    Omnichannel retailing creates opportunities but it’s also raising expectations for seamless customer service on all channels. Download this guide from Zendesk to see how you can evaluate your current service and choose the right people, processes and systems to give your customers the service they want.

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  • Case Study: Deploying Zendesk for Trustpilot Customer Support

    White Papers // Aug 2016 // provided by Zendesk

    Trustpilot needed to establish an international support desk that could accommodate rapid growth and help them maintain the quality and reliability of their user-generated online business reviews. See how they achieved increased productivity, improved customer satisfaction and more with Zendesk.

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  • Retail in a Digital World: How to Survive and Thrive

    White Papers // Jul 2016 // provided by SAP

    Nearly all store sales will be influenced by digital in 2020, and the retailer of the future will excel at orchestrating core processes in the maze of near-infinite purchase paths available to ever-more discerning consumers. Automation, speed, and contextually driven decisions will create opportunities for retailers and help transform relationships ...

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  • Retail. Digital. Infinite Opportunities

    White Papers // Jul 2016 // provided by SAP

    Have you listened to your clothes lately? Lori Mitchell-Keller shares her point of view how the Digital Economy changes customers, competition, and the way to do business in Retail. Find out how Retailers that recognize the potential of digital technology in retail create infinite new opportunities and deliver new customer ...

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  • The Power of Predictive Analytics with SAP HANA

    White Papers // Jul 2016 // provided by SAP

    Traditional business intelligence tools provide limited explanations of why something happened, because most BI solutions are geared more for reporting and dashboard workflows that focus on the past. With predictive analytics, businesses can analyze historical data to find trends and patters. Read the solution brief and unleash the power of ...

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