Enterprise Software

Practical tips for optimizing SAP, Oracle, Salesforce, and any other enterprise app of your choice.

  • White Papers // Jul 2014

    Help Desk Best Practices

    A help desk is critical to the operations of an IT services business. As a centralized intake location for technical issues, it allows for a responsive and timely solution to get clients and their staff back to business as usual. In addition to handling immediate IT issues, a help desk...

    Sponsored By LabTech Software

  • Case Studies // Jul 2014

    With the MobileIron Platform, Sally Beauty puts a new face on its sales team

    Seeking to increase the effectiveness of its field sales staff while helping them present a more professional image, Sally Beauty implemented the MobileIron enterprise mobility management (EMM) platform. Sally Beauty uses MobileIron to let retail and traveling sales staff access product collateral on iPads, recommend and deliver the most helpful...

    Sponsored By MobileIron

  • White Papers // Jul 2014

    Migrating Blackberry Policies to MobileIron

    As the next generation of smartphones and tablets enters the market, employees want the freedom to choose their own devices and use apps that meet their needs. Analyst recommendations that organizations migrate off BlackBerry have forced IT departments to develop contingency plans for their existing mission-critical BlackBerry Enterprise Server (BES)...

    Sponsored By MobileIron

  • White Papers // Jul 2014

    HIPAA Mobile Compliance

    Mobile is becoming a core platform for healthcare communications and services. As information access expands to more people and more devices, mobile creates new systems and processes that are subject to HIPAA compliance. The MobileIron security and management platform includes controls for the following key elements of a HIPAA...

    Sponsored By MobileIron

  • White Papers // Jul 2014

    eBook: Putting Dispatch in the Driver’s Seat

    Does your help desk feel like it’s stuck in neutral? A dispatcher can help you keep track of which technician is where, what issues they’re working on, and make sure all issues are handled in a timely manner. Learn the 5 simple rules of dispatching your help desk can’t afford...

    Sponsored By ConnectWise

  • White Papers // Jul 2014

    Top 6 Project Breakdowns and How to Fix Them

    Project management is either one of those things that you are really good at and you can breeze right through without any issues, or it’s something that drives you crazy. Every business owner has experienced some form of project failure, but why? Study the top reasons that projects fail to...

    Sponsored By ConnectWise

  • White Papers // Jul 2014

    Top Considerations for Selecting the Right Quote and Proposal Automation Solution eBook

    A quote and proposal automation solution helps sales teams produce timely, accurate and professional-looking quotes in much less time. This is a key area of sales process automation that is too often overlooked by businesses.

    Sponsored By Quosal

  • White Papers // Jul 2014

    Sales Acceleration: Speed Up Your Sales Cycle With Quosal eBook

    Slow sales process? It’s time to speed it up! Accelerate your sales with quote and proposal automation from Quosal. With key features designed to revolutionize your sales process, Quosal can free your sales team from administrative burdens, and help them become sales superstars.

    Sponsored By Quosal

  • White Papers // Jul 2014

    Data Projections Case Study

    Data Projections needed a quoting solution that would allow them to prepare, deliver, and track quality quotes and proposals that could integrate with their CRM. Quosal enables Data Projections to produce winning sales proposals in less time, and improves their internal sales reporting

    Sponsored By Quosal

  • White Papers // Jul 2014

    Top 10 Reasons You Need Quote and Proposal Automation eBook

    Do your sales quotes and proposals take too long to create, get stuck in internal approval or contain inaccuracies? Do your sales people wait impatiently for customers to sign and fax back proposals? Is it difficult for managers to know the real-time status of every quote? This ebook dives into...

    Sponsored By Quosal

  • eBooks // Jul 2014

    Beyond Software: Agile for Product Development

    Agile methods are increasingly popular in application, enterprise and embedded development. Yet the question remains: Do the 12 agile principles apply to more than just software? Find out how leading companies are beginning to exploit agile's iterative processes for far more than software.

    Sponsored By IBM

  • White Papers // Jul 2014

    Ditch the documents and spreadsheets - Manage requirements efficiently and more accurately with IBM Rational DOORS Next Generation

    Using productivity tools for requirements management is like using a hammer to open a bottle. It gets the job done, but at what cost? IBM Rational DOORS NG offers effective requirements management capabilities by including the ability to capture relationships and manage dependencies.

    Sponsored By IBM

  • Research // Jul 2014

    Requirements-driven Quality ROI Calculator

    IBM Rational requirements-driven quality ROI calculator provides an estimated return on investment from implementing one or more of our quality and requirements definition and management solutions. See how these solutions help you achieve predictability in desired business outcomes, allowing you to: Reduce risk and rework by unifying stakeholders and...

    Sponsored By IBM

  • White Papers // Jul 2014

    Agile Deployment for Embedded Software & Complex Systems

    Agile is a cornerstone of software delivery from IT to complex and embedded systems. This research-based paper reports on key challenges, patterns and working practices for extending Agile to cross-discipline deployment in product and systems development.

    Sponsored By IBM

  • White Papers // Jul 2014

    IBM Rational Automotive Engineering Solution ekit

    Organizations in the automotive industry face increasing engineering related challenges due to market needs requiring vehicles to be smarter, intelligent, instrumented and interconnected more than ever before. This resource center includes materials which address those challenges and describe the benefits of the IBM Rational Solution for Automotive Engineering.

    Sponsored By IBM

  • Videos // Jul 2014

    Introduction to Operations Orchestration

    This video introduces HP’s Operations Orchestration software and shows how to build a very simple automation flow. Watch now and learn how easy it is to improve deployment time, manage scale, ensure consistency and increase the reliability of IT processes and workflows.

    Sponsored By HP

  • White Papers // Jul 2014

    Enterprise-scale IT automation with a disciplined approach

    This report explores the benefits of IT process automation that supports the entire IT environment from traditional IT to cloud-based infrastructure operations. Read this info brief and learn how HP helped organisations reduce operational expenditure and improve service quality.

    Sponsored By HP

  • White Papers // Jul 2014

    The benefits of HP Operations Orchestration

    This info brief explores the benefits of automating the orchestration of processes such as incident management and service request fulfilment leading to a reduction in execution times of 50% or more, with fewer errors.

    Sponsored By HP

  • White Papers // Jul 2014

    Data Centre Projects: System Planning

    Planning of a data centre physical infrastructure project need not be a time consuming or frustrating task. Experience shows that if the right issues are resolved in the right order by the right people, vague requirements can be quickly translated into a detailed design. This paper outlines practical steps to...

    Sponsored By APC by Schneider Electric

  • White Papers // Jul 2014

    Assessing the Business Value of Unified Communications

    Download this white paper to learn how you can measure the benefits of UC from reduced costs, increased availability, and improved IT. Read more...

    Sponsored By HP US

  • Webcasts // Jul 2014

    5 Tips From Intuit For Implementing Static Code Analysis

    Poor software quality has become one of the most expensive topics in human history with costs exceeding $500 billion per year worldwide. However, 97% of software defects can be removed through code review, static analysis and unit testing. Learn how the implementation of static analysis at Intuit led to reduced...

    Sponsored By Coverity

  • White Papers // Jul 2014

    HR in the Cloud - 5 Mega Trends

    The Human Resources function is undergoing a critical and fundamental transformation in this new digital world. Fresh thinking is the new order of the day and HR professionals have a unique opportunity to create new value for their business. A key emerging trend is the adoption of cloud -based...

    Sponsored By Workday

  • White Papers // Jul 2014

    10 Critical Requirements for Cloud Applications

    Many Organizations are freeing up their valuable resources for strategic activities by deploying cloud applications that are less costly and complex. So the need to differentiate between the real cloud providers and applications from the imposters has become crucial. The purpose of this document is to help technology and business...

    Sponsored By Workday

  • White Papers // Jul 2014

    Introducing Social Business for the Mid-Market.

    Aberdeen has studied the business practices of 229 mid-sized companies surveyed for the 2011 Aberdeen Business Review and 61 mid-sized companies profiled in Aberdeen's 2011 Social Collaboration Research. Mid-market organization can achieve strategic benefits from optimizing their Social Business deployments and achieving Best-in-Class status. This report provides directional guidance for...

    Sponsored By IBM

  • White Papers // Jul 2014

    Three capabilities to fuel today’s dynamic planning and forecasting

    Today’s economy is widely characterized by skittishness and uncertainty about the future. The effect that unpredictable external forces can have on the economy can leave many business leaders feeling helpless. This fact was demonstrated in the IBM Global CFO Study, where many CFOs admitted that they lacked the ability to...

    Sponsored By IBM

  • White Papers // Jul 2014

    A Successful Roadmap to Cloud

    Watch the video “Building a Successful Roadmap to the Cloud” to learn how a cloud roadmap can: Ensure that your cloud decisions work together to maximize the overall value to your business Give you greater control over security, performance, and consistency of your cloud workloads Protect...

    Sponsored By IBM

  • White Papers // Jul 2014

    Nucleus Research Note: Accelerating Time to Value for Analytics with IBM Business Partners in Midsize Organizations

    Learn how to reduce project cycle time by as much as 50 percent and improve the scope and effectiveness of your BI deployment in this report from Nucleus Research.

    Sponsored By IBM

  • White Papers // Jul 2014

    Using IBM Social Business to Take Your Business Relationships to the Next Level: A Game Changer for Small, Medium, and Large Businesses.

    This IBM Redguide™ publication provides information about IBM Social Business and includes details about the business need and the value of transformation to a social business. It presents a high-level Social Business component diagram, highlights key capabilities, and includes customer case studies that exemplify how some of these capabilities can...

    Sponsored By IBM

  • White Papers // Jul 2014

    Gartner 2014 Magic Quadrant – Enterprise File Synchronization and Sharing

    Accellion is excited to be positioned in the Leaders Quadrant in the first Gartner Magic Quadrant published for Enterprise File Synchronization and Sharing (EFFS). The EFSS market is continuing to mature which will benefit organizations looking for solutions to support their increasingly mobile workforce and support BYOD initiatives. EFSS...

    Sponsored By Accellion

  • White Papers // Jul 2014

    How Malware and Targeted Attacks Infiltrate Your Data Center

    Advanced targeted attacks bypass the security perimeter and compromise individuals inside your enterprise to unleash attacks on your entire network. Read this white paper to learn more about: Attack Motivation How to Protect Your Sensitive Data and Critical Business Applications Complementing Traditional Defenses with Data Center Protection Effective Malware...

    Sponsored By Imperva

  • White Papers // Jul 2014

    Impact of Data Efectiveness on Business Outcomes at Medium-sized Businesses in North America and Europe

    IDG Report - The impact of data effectiveness on business outcomes: According to new research from IDG Research Services, if you improve your data quality, intelligence, usability, and accessibility, you can expect to gain 35% in incremental revenue.* Here’s how to grow your business faster...

    Sponsored By Sage

  • White Papers // Jul 2014

    An ERP Guide to Driving Efficiency

    Improving business efficiency is a perennial concern for any company that hopes to achieve “best-in-class” operations. Find out how ERP technology can improve efficiency

    Sponsored By Sage

  • White Papers // Jul 2014

    Improving ERP Usability: How Intuitive ERP Drives Productivity, Improves ROI and Enhances Collaboration

    Today’s organisations realise that ERP solutions help them support their customers and provide accurate, up-to-date information to make better decisions more quickly. Next generation ERP solutions are delivering these capabilities. Discover how..

    Sponsored By Sage

  • White Papers // Jul 2014

    Successful Cloud Strategy: Why Choice and Control are Critical

    It’s true that many businesses today are taking advantage of cloud technology. It’s also true that far more have yet to adopt it in any meaningful way. What’s missing for most organizations is an approach that enables them to leverage the benefits of the cloud—like agility, cost containment and speed...

    Sponsored By IBM

  • White Papers // Jul 2014

    2014 Survey Report - Remote Collaboration Challenges and Strategies to Overcome

    In late 2013, Polycom surveyed 5,000 business professionals from all job levels around the world that focused on collaboration challenges to support a mobile and flexible working environment. Download this survey to learn what these Senior IT professionals say are their biggest remote collaboration challenges and discover the strategies...

    Sponsored By Polycom, Inc.

  • Case Studies // Jul 2014

    A Forrester Total Economic Impact Case Study

    Forrester Research conducted a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) enterprises may realize by deploying Polycom voice solutions for Microsoft Lync. Download this case study to understand the framework for evaluating the potential financial impact of Polycom voice solutions within their organizations....

    Sponsored By Polycom, Inc.

  • White Papers // Jun 2014

    Building the business case for continuity and resiliency

    Now available: the cost data you need to build the business case for improved continuity and resiliency. Based on findings from the largest study of its kind—the IBM Global Study on the Economic Impact of IT Risk—which surveyed 2,136 IT professionals around the world, 1,069 of them business continuity professionals....

    Sponsored By IBM

  • White Papers // Jun 2014

    Five Essentials for Better Work Force Continuity (links to US IWM)

    No matter how slight the risk appears, organizations know that the threat of a disaster is always a possibility. Many organizations—and most likely yours—have taken steps to incorporate disaster recovery planning for their facilities and technology. But you may not have fully considered the impact of a disruption on your...

    Sponsored By IBM

  • White Papers // Jun 2014

    2013 CISO Assessment Survey Paper

    Get the latest on a new standard for security leaders. The 2013 Assessment is based on interviews with security leaders on leading business practices, technologies and measurement. Download this assessment to learn about: Leading business practices. Technologies – including Cloud and Mobile. Business Measurement.

    Sponsored By IBM

  • White Papers // Jun 2014

    How CA Cloud Service Management Speeds Deployment and Time to Value

    For years, support teams have been hamstrung by their traditional service desk platforms, which require complex coding for virtually every aspect of customization. This paper shows how organizations can complete their initial deployments quickly and adapt efficiently to the evolving needs of the business with CA Cloud Service Management.

    Sponsored By CA Technologies