IT Employment

Get the latest news on IT hiring trends and certifications, as well as resume and interviewing advice.

  • White Papers // Jun 2014

    Critical Concepts of the 200-120 CCNA Routing and Switching Exam

    In the spring of 2013, Cisco announced major updates to their Cisco Certified Network Associate (CCNA) curricula, including a new version of the CCNA Routing and Switching exam (200-120 CCNA). This paper provides a review of the CCNA Routing and Switching exam's critical concepts, as an aid to students preparing...

    Sponsored By Global Knowledge

  • White Papers // Jun 2014

    Dell Whitepaper: Critical Factors to Endpoint Security

    The modern threatscape of today is very different from the one that existed even five years ago in that organized crime and government operatives are aggressively funding, organizing and building significant offensive capabilities all focused on generating revenue or gaining a competitive advantage in the global economy. “Crimeware” can be...

    Sponsored By Brought to you by Dell and Intel® Core™ vPro™ processor family

  • White Papers // Jun 2014

    Desktop Workspace: Extending Support for Windows XP-Based Apps

    Discover how to quickly implement secure desktop containers running Windows XP on a Windows 7 or 8 PC, or even on a Mac®. You can centrally manage and tightly lock down your XP environment, and still execute locally to maintain access to those applications for as long as necessary.

    Sponsored By Dell Software

  • White Papers // Jun 2014

    Tips on Preparing for and Passing the VCP5-DCV Exam

    This paper is aimed at IT professionals who are interested in earning a VMware Certified Professional on Data Center Virtualization (VCP5-DCV) certification. It provides the benefits of having the certification, details for earning the certification, and tips for passing the exam.

    Sponsored By Global Knowledge

  • eBooks // Feb 2014

    Help Desk Best Practices for IT Departments

    A help desk is critical to the operations of an IT department. As a centralized intake location for technical issues, it allows for a responsive and timely solution to get employees back to business as usual. In addition to handling immediate IT issues, a help desk performs several proactive tasks...

    Sponsored By LabTech Software

  • White Papers // Jul 2014

    Application, Usage and Threat Report 2014

    The Application Usage And Threat Report provides an analysis of applications and their link to cyber threats within the enterprise. The report summarizes network traffic assessments performed worldwide in more than 5,500 organizations where 2,100 applications, 16,000 unique threats and billions of threat logs were observed.

    Sponsored By Palo Alto Networks

  • White Papers // Jun 2014

    All the Benefits of SAP Business One OnDemand

    Discover how SAP Business One delivered huge benefits for both operations and customer service in many organisations. Download this whitepaper and learn on how SAP helped organisations increase business insights while reducing the total cost of ownership.

    Sponsored By SAP

  • White Papers // Apr 2014

    Essential Features of a Modern Accounting System

    Learn the 4 essential features to bring your accounting system out of the Stone Age. Modern businesses are, by their nature, complex. But if you're using an accounting system that forces you to struggle with manual processes -- limiting your flexibility and draining your productivity -- you might as...

    Sponsored By Intacct

  • White Papers // Apr 2014

    Cost vs. ROI: Is There Value to Virtualization and Cloud Computing?

    Done correctly, organizations should gain several advantages from server virtualization and cloud computing that will improve their overall ROI: less capex spending, greater flexibility and scalability, more security options with a hybrid cloud and overall savings. Cloud computing also enables greater agility, which is difficult to quantify but can contribute...

    Sponsored By Windstream Communications

  • White Papers // May 2014

    14 Ways to More Secure, Efficient AD Administration

    Do your Active Directory (AD) tools provide the right amount of security? Do they allow you to complete tasks quickly and without error? AD is at the core of your organization’s security and IT operations. Discover how to get the most out of them.

    Sponsored By Dell Software

  • Downloads // Mar 2014

    Free Trial - Unified IT Monitoring for Infrastructure and Applications with up.time®

    up.time is enterprise-level IT monitoring that’s up to 50% more cost effective than traditional “Big 4” monitoring tools. Get the comprehensive features, deep reporting, and proactive monitoring you need for a unified view of IT performance, availability, and capacity. up.time monitors across platforms, including all infrastructure (servers, VMs, network devices)...

    Sponsored By Uptime Software

  • White Papers // Jul 2013

    Putting Dispatch in the Driver’s Seat

    Does your help desk feel like it’s stuck in neutral? A dispatcher can help you keep track of which technician is where, what issues they’re working on, and make sure all issues are handled in a timely manner. Learn the 5 simple rules of dispatching your help desk can’t afford...

    Sponsored By ConnectWise

  • White Papers // Jun 2014

    Headsets Mean Advantages for All

    Despite using multiple communication touchpoints everyday, studies show that nothing is more effective than voice at getting your point across.Headsets not only improve voice communication on calls, they also offer business benefits right the way across the enterprise. But as with all new technologies, some people will still need convincing....

    Sponsored By Plantronics

  • Webcasts // Feb 2014

    On-demand Webcast - ZDNet's Cloud Priorities 2014

    ZDNet’s Cloud Priorities 2014 webcast, sponsored by Windstream, will debut findings from a research study we conducted among our readers on cloud computing in North America. Our own Bill Detwiler, managing editor of Tech Pro Research, will share key findings from the study and discuss the most ground-breaking cloud trends....

    Sponsored By ZDNet

  • White Papers // Jul 2012

    Bring Your Own Device Policy Guidebook

    Since 2008, Aberdeen research has been tracking a radical transformation taking place in the enterprise: more and more organizations are permitting, even encouraging employees to bring their own mobile devices into the workplace to be used for work purposes. While at first appearing to radically lower the cost of enterprise...

    Sponsored By SAP

  • White Papers // Jul 2014

    Big Data, Little Data, and Everything in Between - IBM SPSS Solutions Help You Bring Analytics to Everyone (Ziff Davis)

    Regardless of the type or scale of data your users need to harness and analyze, IBM SPSS Solutions offer a straightforward, visual solution that is easy to use on the front end and highly scalable on the back end.

    Sponsored By IBM

  • White Papers // Jul 2014

    Why test for skills?

    In an era when human resources departments are constantly being asked to do more with less, it’s clear that something needs to be done. As more and more resumes pile up for each position, HR teams need help to make a quality hire quickly. Fortunately, IBM Smarter Workforce technology...

    Sponsored By IBM

  • White Papers // Jul 2014

    Compensation Made Simple

    Using market-based salary data to align your organization’s compensation strategy with those in the same recruiting market can enable your organization to stay competitive and improve employee engagement and retention. Read this paper to learn more about: How a business's lifecycle influences employee compensation Why market-based...

    Sponsored By IBM

  • White Papers // Jun 2014

    ADAMS monitoring service Customer Presentation - Japanese

    This white paper analyses the advantages of monitoring services and its impact on the efficiency of your IT environments. Download now to learn more on how you can improve your infrastructure.

    Sponsored By IBM

  • Downloads // Apr 2014

    Orchestration ROI Infographic

    Operations orchestration is the coordination of automated tasks across teams, tools, and environments including incident management, service request fulfillment and more. This infographic reveals how most IT organizations realized ROI in less than 6 months and quantifies orchestration benefits. HP is the sponsor of this material. By submitting your...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Jan 2014

    Sharing Mac Files on Windows Servers - A Technical Best Practices White Paper

    This whitepaper discusses the issues involved in sharing files between Macs and Windows servers and compares the options for successful integration. It is intended for systems administrators, technical evaluators and decision-makers who are considering upgrading or purchasing the Acronis’ ExtremeZ-IP® solution for the first time.

    Sponsored By Acronis

  • Downloads // Apr 2014

    V3 – Why is the app slow? Download a FREE trial of SolarWinds Application Monitor & find out.

    Why is the app slow? Download a FREE trial of SolarWinds Application Monitor & find out. 3 reasons to consider SolarWinds Server & Application Monitor: Out-of-the-box monitoring for almost everything – servers, virtual infrastructure & 150+ apps. Easy customization for your enterprise needs – customize templates,...

    Sponsored By SolarWinds

  • Research // Jul 2014

    The State of Support Services: 2014

    2014 has already proven to be an incredibly challenging and exciting year for customer support. With the backdrop of the changes TSIA identified in the new world of B4B, and all the traditional pressures faced by support services organizations, we are witnessing a pace of change that the majority of...

    Sponsored By LogMeIn

  • White Papers // May 2014

    Whitepaper: 10 Critical Requirements

    Growing interest in cloud computing has prompted almost every enterprise software vendor to claim it's "in the cloud." However, in the industry's rush to fulfill demand, some vendors may skip requirements that are essential. Read this whitepaper to learn the 10 critical requirements of any successful cloud application.

    Sponsored By Workday

  • White Papers // Feb 2014

    Best Practices for IT Help Desk Operations

    A help desk is critical to the operations of an IT department. As a centralized intake location for technical issues, it allows for a responsive and timely solution to get employees back to business as usual. In addition to handling immediate IT issues, a help desk performs several proactive tasks...

    Sponsored By LabTech Software

  • White Papers // Jul 2014

    Accelerate ROI- HP IT Process Automation and Orchestration

    Explore this whitepaper to discover practical examples of how you can realise a rapid return on investment in your IT operations while providing CIO’s, IT managers and support teams a realistic roadmap for success.

    Sponsored By HP

  • White Papers // Jun 2014

    Frost & Sullivan White Paper: Beyond BPM Enterprise - Reduce Costs and Improve Customer Service

    Frost & Sullivan has researched a new way to manage the efficiency gaps and loss of business value that occur when employees are involved in workflows. This paper explores existing issues in service fulfillment areas that impact on-time delivery and ultimately degrade the customer experience; and offers alternatives...

    Sponsored By Genesys Telecommunications Laboratories

  • White Papers // Jun 2014

    Gartner Predictions 2014: Customer Support and the Engaged Enterprise

    According to Gartner, “Customer service is re-emerging as the core business strategy to create a winning customer experience”. As customer experience is being elevated to a top-executive commitment, the customer engagement center/contact centre is uniquely positioned to be at the epicenter of the customer experience revolution. Get this research note...

    Sponsored By Genesys Telecommunications Laboratories

  • White Papers // May 2014

    IT Simplification with the SAP HANA Platform

    The future of business is being reshaped. The convergence of cloud, mobile, social, and Big Data technologies is empowering individuals like never before. At a time when technology is being used to help make everything smarter, faster, and simpler, organizations need to master these technologies in order to meet customer...

    Sponsored By SAP

  • White Papers // Aug 2013

    Creating a Video Collaboration Strategy: Four Mistakes Mid-Market Companies Make and How to Avoid Them

    Mobile, desktop, dedicated, telepresence – there are more video collaboration options than ever before. With this abundance of choice comes a higher degree of complexity. To put your organization on the path to success, learn the four most common and costly mistakes mid-market companies make when planning their video collaboration...

    Sponsored By AVI-SPL

  • White Papers // Jun 2014

    Using Video to Gain a Competitive Advantage: A Business Strategy for Mid-Market Companies

    Video collaboration solutions can help small- to medium-sized companies reduce downtime by 25%. They can also help companies reduce time-to-market by 24%.* The ROI is strong for mid-market companies investing in video. This Cisco-sponsored white paper from AVI-SPL will help you plan a video-enabled workplace. Discover how video...

    Sponsored By AVI-SPL

  • White Papers // Feb 2014

    Making it work: Using Cisco and Microsoft Lync to Drive Collaboration

    Microsoft Lync is posting impressive adoption rates. Cisco remains a heavyweight in networks and IP PBX systems. And the list of up-and-comers looking for a piece of the UCC pie continues to grow. With interoperability a chief concern for IT, is it really Microsoft vs. Cisco or can they work...

    Sponsored By AVI-SPL

  • White Papers // Jan 2014

    Security Essentials for CIOs: Enabling Mobility—Their device, your data

    It's not easy being today's CIO. As growing numbers of employees bring their own computing devices to work, CIOs are faced with a tough choice: Find a secure way to let employees conduct business on their own devices—or simply say no. If you’d rather say yes, read the article to...

    Sponsored By IBM

  • White Papers // Jul 2014

    Global Compliance and The Legal Obligations for Encryption of Personal Data

    Updated for 2014, this document examines the global legal obligations to encrypt personal data – included both national and industry drivers. National focuses include the EU (the United Kingdom, France, Germany and Spain), the USA, Asia (Singapore, South Korea, Japan and Taiwan) and Australia. The industry focus is most strongly...

    Sponsored By Vormetric

  • Videos // May 2014

    Video: Unified HR and Finance (Epipheo)

    Your people and your money spend a lot of time together. Your people drive financial performance, and financial goals drive people performance. So why would you run separate systems for HR and Finance? Watch the video to learn how Workday unifies your HR and financials applications into one seamless system.

    Sponsored By Workday

  • White Papers // May 2014

    Nightmare on Delegation Street with Native AD Tools

    Delegating Active Directory (AD) permissions – and managing and reporting on those delegations – is a nightmare. If you’re using native tools, that is. With the right tools, the job is easy. Learn how to put your AD delegation nightmares to rest – forever.

    Sponsored By Dell Software

  • White Papers // May 2014

    Are You Spending More than You Realize on AD Management?

    Learn about the six key essential Active Directory (AD) management tasks, estimate the costs a company incurs each year in each category and explore how investing in the right tools can make managing AD easier and more cost-effective.

    Sponsored By Dell Software

  • White Papers // May 2014

    Whitepaper: HR in the Cloud

    The human resources function is undergoing a fundamental transformation. The old ways of doing business won't work in the new modern global economy. Read the whitepaper to explore the five business trends driving the rapid adoption of SaaS business solutions and discover why businesses like yours are moving to SaaS.

    Sponsored By Workday

  • Webcasts // May 2014

    Webinar: Learn How Organizations are Transforming HR with the Cloud

    Your employees want self-service and mobile apps to engage with HR. Your managers are demanding better reporting. Your organization is getting more complex with more contingent workers. But your HR systems are hard to use and old. Watch this webinar to learn how you can modernize your HR systems.

    Sponsored By Workday

  • White Papers // May 2014

    Whitepaper: Delivering Value

    Why is it so difficult for HR to demonstrate how it affects business growth and profitability? Find out in this whitepaper, written by Leighanne Levensaler, Workday vice president of Human Capital Management (HCM) strategy. Levensaler discusses the problems with current HR systems and the ways they are holding you back.

    Sponsored By Workday