IT Employment

Get the latest news on IT hiring trends and certifications, as well as resume and interviewing advice.

  • White Papers // Feb 2015

    Data Protection : Quality Plus Fast ROI

    Too many organizations today struggle with backup and recovery solutions that not only fail in their primary mission of reducing the risk of data loss but also cost far too much. Find out how Dell Data Protection from Dell Software can help deliver a sound return on investment, while dramatically...

    Sponsored By Dell Software

  • eBooks // Feb 2015

    Hybrid Cloud for Dummies eBook

    IT organizations need the right tools and technologies to make hybrid cloud strategies a flexible and efficient reality for their organizations. Learn how to address inhibitors to cloud adoption, recognize data challenges in the cloud and seamlessly move data in the cloud.

    Sponsored By NetApp

  • White Papers // Feb 2015

    Private cloud infrastructure – Do you have what it takes?

    As more organizations establish a goal of building out internal cloud services, it becomes clear that every organization has a unique environment and goals. This paper discusses how, even with this situation, the right infrastructure can deliver essential cloud capabilities that will facilitate the transition to cloud cloud-ready IT. ...

    Sponsored By Dell

  • White Papers // Feb 2015

    Old Techniques, New Channel: Mobile Malware Adapting PC Threat Techniques

    With the rise of mobile usage and increased mobile banking functionality, cybercriminals are targeting the mobile channel with advanced malware, cross channel attacks across online and mobile and social engineering that have typically been seen on the PC. Read this white paper to learn more about the emerging attack techniques...

    Sponsored By IBM

  • White Papers // Feb 2015

    Managing Security Risks and Vulnerabilities

    With integrated security intelligence solutions from IBM, organizations can use labor-saving automation to proactively identify security weaknesses, prioritize remediation tasks and take quick corrective action to minimize potential risks across a dynamic infrastructure.

    Sponsored By IBM

  • White Papers // Feb 2015

    When Millions Need Access: Identity MGMT in an Interconnected World

    For organizations opening their systems to large numbers of internal and external users, IBM solutions meet the scalable identity management, security and compliance needs of both the business and its end users with control over permissions and other user access functions.

    Sponsored By IBM

  • Videos // Feb 2015

    How Swiss Re Manages Mainframe Security Compliance

    Swiss Re is one of the leading organizations of re-insurance, insurance and insurance based forms of risk transfer. They must comply with insurance, financial market and financial service regulations, both local and world wide. IBM Security zSecure helps Swiss Re manage compliance to achieve their goal of continuous compliance where...

    Sponsored By IBM

  • White Papers // Feb 2015

    Securing Applications for a Safer Cloud Environment

    This white paper explains how an effective application security program can help organizations protect their assets in the cloud. It will also discuss how a secure-by-design approach to application security can help reduce risk across the IT infrastructure, in the cloud and beyond.

    Sponsored By IBM

  • White Papers // Feb 2015

    Behavior-based Protection Strategies from the Network to Remote Endpoints.

    This white paper explains how organizations can use behavior-based protection strategies to help disrupt malicious attacks in real time. It looks at how integrated, intelligent solutions from IBM can detect and help prevent threats - from the network perimeter to remote endpoints.

    Sponsored By IBM

  • Analyst Briefings // Feb 2015

    Magic Quadrant for Intrusion Prevention Systems

    Access the latest Gartner Magic Quadrant for Intrusion Prevention Systems to learn more about IBM's position and the latest developments in the market

    Sponsored By IBM

  • White Papers // Feb 2015

    Puppet Labs DevOps Salary Report

    The 2014 State of DevOps Report revealed strong correlations between DevOps practices and strong IT performance, and also showed that high-performing IT teams have a beneficial impact on the business performance of the organizations they belong to. Among our questions about tools & practices, location, industry and company size,...

    Sponsored By Puppet Labs

  • White Papers // Feb 2015

    Four Tools to Capture DDoS Attacks in Monitoring

    Most cloud DDoS mitigation services are offered on-demand, meaning that customers can enable the service when they are the victim of a DDoS attack. But how can a company find out - quickly - that it is under attack? Sometimes it is difficult to know. This piece lists four monitoring...

    Sponsored By Neustar

  • White Papers // Jan 2015

    Understanding Holistic Database Security

    This paper outlines 8 essential best practices that provide a holistic approach to safeguarding data from breaches and achieving compliance across distributed enterprise databases, data warehouses, file shares and Hadoop-based big data environments. Read More..

    Sponsored By IBM

  • Videos // Jan 2015

    Bluemix Mobile Quality Assurance: Continuous Quality for Mobile Apps - Reduce Your Time-to-Feedback

    Join us for this webcast to learn about how IBM offers a solution that enables our clients to use continuous quality as an effective means of mobile application development. Watch Now..

    Sponsored By IBM

  • White Papers // Jan 2015

    CA Powers Up Cloud Services Management for IIJ Global Solutions Singapore

    Impressed with the level of detail available for monitoring, trending and reporting, IIJ Global Singapore offers CA Unified IT Management network and systems management services as an additional solution to enterprise clients, who now have better visibility into cloud resources across IT to management stakeholders.

    Sponsored By CA Technologies

  • White Papers // Jan 2015

    Agile Computing: The Time is Right for DevOps

    Can your organisation rapidly deliver quality applications? For 60% of your peers, the answer is no. In this research report from CA Technologies and IDG, read how many IT leaders are finding help through the DevOps movement: a discipline with the mission to improve IT service delivery agility and quality

    Sponsored By CA Technologies

  • White Papers // Jan 2015

    Case Study: Royal Caribbean Safeguards the Guest Experience on 34 Ships with Proactive IT Management

    Royal Caribbean Cruises Ltd. boasts some of the largest ships in the world. Its 34 cruise ships take guests to more than 260 destinations and provide innovative onboard amenities, such as ice skating and rock climbing. The company uses a number of CA Technologies solutions to monitor and manage thousands...

    Sponsored By CA Technologies

  • White Papers // Jan 2015

    Dansk Supermarked Group Safeguards Online Sales with CA APM

    Read how CA APM enables Dansk Supermarked Group to improve the customer experience, sales and reputation.

    Sponsored By CA Technologies

  • White Papers // Jan 2015

    Migrating Linux applications from x86 to IBM Power Systems: A discussion of best practices

    PowerVM is a complete virtualization solution that is integrated and packaged with Power Systems. This is a very robust implementation of virtualization developed by IBM, based on best practices learned over the course of four decades of experience with the IBM mainframe. Read More..

    Sponsored By IBM

  • White Papers // Dec 2014

    Next - Generation Security Platform for Critical Infrastructure

    SCADA and Industrial Control Systems (ICS), which are used to automate industrial processes in critical infrastructure industries such as utilities and transportation, have undergone dramatic transformations. What once was a collection of isolated, proprietary systems based on serial protocols are now highly interconnected systems which leverage the internet protocol and...

    Sponsored By Palo Alto Networks

  • White Papers // Dec 2014

    Secrets to better engage the mobile consumer:The role of push notifications

    Today’s consumers are on the move, and with mobile devices accounting for nearly 20 percent of site sales heading into the 2014 holiday season, creating compelling mobile experiences is no longer just a nice-to-have option. Read this research report from Aberdeen Group to get secrets on how targeted push notifications...

    Sponsored By IBM

  • White Papers // Nov 2014

    Build a hybrid cloud: Create A Strategy

    This paper provides context and guidance on how to create a proactive, effective approach to cloud computing and will address these important questions in the process. How do we prepare for the arrival of cloud computing? What considerations should a cloud computing strategy address? How do we utilize cloud to...

    Sponsored By IBM

  • White Papers // Nov 2014

    NetApp Delivers Efficiency at Scale

    This ESG report explores how NetApp Data ONTAP can help organisations create a highly efficient, flexible, and scalable data storage environment that supports a shared IT infrastructure foundation for non-disruptive operations, operational efficiency and on-demand IT services. Download this report and learn how to create dynamic, non-disruptive environment that supports...

    Sponsored By NetApp

  • White Papers // Nov 2014

    Hybrid Cloud Requires a Transition from IT Builder to IT Service Broker

    According to a worldwide survey of IT executives, organisations are already deploying multiple Cloud models, and expect that more than half of all IT services at their organisations will be delivered via Cloud three years from now. Read the full report to learn more and begin preparing for a hybrid...

    Sponsored By NetApp

  • White Papers // Nov 2014

    Build a hybrid cloud: Define your ecosystem

    Moving to a cloud environment is no longer just an information technology IT strategy it’s a business decision as well. Cloud is motivating business and IT to emerge from their respective silos. This paper discusses how to convert cloud’s considerable benefits into business opportunities with an astute understanding of your...

    Sponsored By IBM

  • White Papers // Nov 2014

    What CIOs Need to Know to Capitalize on Hybrid Cloud [French]

    Hybrid cloud brings together the best of both worlds by enabling businesses and their IT organizations unprecedented flexibility in where they host their many and varied workloads. It also increases business agility — the flexibility to use a variety of services, the scalability to keep pace with business volume, the...

    Sponsored By EMC

  • Videos // Nov 2014

    Predictive Modelling with Azure ML studio

    This video walks through steps to building, scoring and evaluating a predictive model in Azure Machine Learning. Azure Machine Learning features a pallets of modules to build a predictive model, including state of the art ML algorithms such as Scalable boosted decision trees, Bayesian Recommendation systems, Deep Neural Networks and...

    Sponsored By Microsoft

  • White Papers // Nov 2014

    ShiftExpert Smart, Quick and Easy Shift Scheduling

    Effectively plan, manage and communicate your team's shifts. Incorporate rules, regulations, absences, demand and company policies to schedule shifts that maximize the efficiency of your staff. All from field service leader ClickSoftware. Align employee skills to shifts Plan weeks to months ahead Publish shifts across all channels, including mobile devices...

    Sponsored By Click Software Solutions

  • White Papers // Nov 2014

    Migrating Linux applications from x86 to IBM Power Systems

    PowerVM is a complete virtualization solution that is integrated and packaged with Power Systems. This is a very robust implementation of virtualization developed by IBM, based on best practices learned over the course of four decades of experience with the IBM mainframe. Read More..

    Sponsored By IBM

  • White Papers // Nov 2014

    EMA Report: IBM Security QRadar Incident Forensics vs. Other Industry Tools

    In this analyst report, EMA compare IBM Security QRadar Incident Forensics vs other industry tool and shows why IBM scored the highest overall rating with a score of 3.92. Read More..

    Sponsored By IBM

  • White Papers // Nov 2014

    Six Essential Elements For A Modern Mobility Strategy

    Enterprises that understand the strategic importance of mobility are moving to the head of the pack... With a cohesive mobile strategy that balances secure content sharing, enhanced collaboration, and a superior user experience, a company can improve employee productivity, enhance decision making, engage with customers more effectively, and ultimately facilitate...

    Sponsored By Box

  • White Papers // Oct 2014

    A Better Connected World with Huawei

    In a world where everything is connected, the limits to innovation will fade away, offering inspired experiences for all, and enormous opportunities for businesses. To learn more about our vision of a better connected world. Download the white paper now

    Sponsored By Huawei

  • White Papers // Oct 2014

    The Big Picture Global Survey: Dual Perspectives on ITaaS

    This global survey by IDG Research Services of more than 350 IT and business unit directors at enterprises of 1,000 employees or more reveals significant differences in the perception and priorities of business and IT when it comes to many aspects of running IT like a business. Find out more...

    Sponsored By EMC

  • White Papers // Oct 2014

    Big Picture Global Survey: Dual Perspectives on ITaaS

    This global survey by IDG Research Services of more than 350 IT and business unit directors at enterprises of 1,000 employees or more reveals significant differences in the perception and priorities of business and IT when it comes to many aspects of running IT like a business. .Find out more...

    Sponsored By EMC

  • White Papers // Oct 2014

    Using Document Control to Keep Your Projects on Track

    In the past, collecting, distributing and tracking documents has been time consuming and inefficient process. Finding the right document for a transmittal can mean digging through hundreds of emails of untold numbers of shared files. Fortunately there is an easier way.

    Sponsored By EMC

  • Downloads // Oct 2014

    Find the Root Cause of Your Toughest SQL Server Performance Issues in 4 Clicks!

    Slow SQL Server performance? Don't let yourself get tangled up in volumes of server health metrics. Get to the root cause of performance problems in just four clicks. Only SolarWinds Database Performance Analyzer correlates SQL response time with server health metrics - in a single view - to quickly pinpoint...

    Sponsored By SolarWinds

  • White Papers // Sep 2014

    Application Usage Threat Report 2014

    The Application Usage And Threat Report provides an analysis of applications and their link to cyber threats within the enterprise. The report summarizes network traffic assessments performed worldwide in more than 5,500 organizations where 2,100 applications, 16,000 unique threats and billions of threat logs were observed.

    Sponsored By Palo Alto Networks

  • White Papers // Aug 2014

    Countering Cyber Threats by Modeling "Normal" Website Behavior

    This white paper chronicles the evolution of web and mobile threats, the economic impact of cybercrime and business logic abuse, and how organizations could be leveraging the data in their network to foil the top attacks with behavioral analytics.

    Sponsored By RSA

  • Downloads // Aug 2014

    Help Desk & IT Asset Management Software – Extremely Affordable & Easy-to-Use

    SolarWinds® Web Help Desk® (WHD) is a web-based help desk software that simplifies, centralizes and automates help desk management tasks including ticketing management, IT asset management, IT change management, knowledge management, incident & problem management, SLA management, & more. SolarWinds WHD provides email-to-ticket automation, dynamically assigns, routes and escalates trouble...

    Sponsored By SolarWinds

  • White Papers // Aug 2014

    Migration Away From Windows XP: the Imperative for Change

    As many of you already know, support for Windows XP is coming to an end – but what does this really mean for your organization? Read this exclusive white paper to prepare for the end of Windows XP support.

    Sponsored By VMware

  • White Papers // Jun 2014

    Critical Concepts of the 200-120 CCNA Routing and Switching Exam

    In the spring of 2013, Cisco announced major updates to their Cisco Certified Network Associate (CCNA) curricula, including a new version of the CCNA Routing and Switching exam (200-120 CCNA). This paper provides a review of the CCNA Routing and Switching exam's critical concepts, as an aid to students preparing...

    Sponsored By Global Knowledge

  • White Papers // Jun 2014

    Tips on Preparing for and Passing the VCP5-DCV Exam

    This paper is aimed at IT professionals who are interested in earning a VMware Certified Professional on Data Center Virtualization (VCP5-DCV) certification. It provides the benefits of having the certification, details for earning the certification, and tips for passing the exam.

    Sponsored By Global Knowledge

  • White Papers // Jan 2015

    Understanding Holistic Database Security

    This paper outlines 8 essential best practices that provide a holistic approach to safeguarding data from breaches and achieving compliance across distributed enterprise databases, data warehouses, file shares and Hadoop-based big data environments. Read More..

    Sponsored By IBM

  • Downloads // Oct 2014

    Find the Root Cause of Your Toughest SQL Server Performance Issues in 4 Clicks!

    Slow SQL Server performance? Don't let yourself get tangled up in volumes of server health metrics. Get to the root cause of performance problems in just four clicks. Only SolarWinds Database Performance Analyzer correlates SQL response time with server health metrics - in a single view - to quickly pinpoint...

    Sponsored By SolarWinds

  • Research // Jul 2014

    The State of Support Services: 2014

    2014 has already proven to be an incredibly challenging and exciting year for customer support. With the backdrop of the changes TSIA identified in the new world of B4B, and all the traditional pressures faced by support services organizations, we are witnessing a pace of change that the majority of...

    Sponsored By LogMeIn

  • White Papers // Nov 2014

    Build a hybrid cloud: Create A Strategy

    This paper provides context and guidance on how to create a proactive, effective approach to cloud computing and will address these important questions in the process. How do we prepare for the arrival of cloud computing? What considerations should a cloud computing strategy address? How do we utilize cloud to...

    Sponsored By IBM

  • White Papers // Aug 2014

    Countering Cyber Threats by Modeling "Normal" Website Behavior

    This white paper chronicles the evolution of web and mobile threats, the economic impact of cybercrime and business logic abuse, and how organizations could be leveraging the data in their network to foil the top attacks with behavioral analytics.

    Sponsored By RSA

  • White Papers // Dec 2014

    Secrets to better engage the mobile consumer:The role of push notifications

    Today’s consumers are on the move, and with mobile devices accounting for nearly 20 percent of site sales heading into the 2014 holiday season, creating compelling mobile experiences is no longer just a nice-to-have option. Read this research report from Aberdeen Group to get secrets on how targeted push notifications...

    Sponsored By IBM

  • White Papers // Nov 2014

    EMA Report: IBM Security QRadar Incident Forensics vs. Other Industry Tools

    In this analyst report, EMA compare IBM Security QRadar Incident Forensics vs other industry tool and shows why IBM scored the highest overall rating with a score of 3.92. Read More..

    Sponsored By IBM

  • eBooks // Jul 2014

    Help Desk Best Practices

    A help desk is critical to the operations of an IT services business. As a centralized intake location for technical issues, it allows for a responsive and timely solution to get clients and their staff back to business as usual. In addition to handling immediate IT issues, a help desk...

    Sponsored By LabTech Software

  • Downloads // Aug 2014

    Help Desk & IT Asset Management Software – Extremely Affordable & Easy-to-Use

    SolarWinds® Web Help Desk® (WHD) is a web-based help desk software that simplifies, centralizes and automates help desk management tasks including ticketing management, IT asset management, IT change management, knowledge management, incident & problem management, SLA management, & more. SolarWinds WHD provides email-to-ticket automation, dynamically assigns, routes and escalates trouble...

    Sponsored By SolarWinds

  • White Papers // May 2014

    IT Simplification with the SAP HANA Platform

    The future of business is being reshaped. The convergence of cloud, mobile, social, and Big Data technologies is empowering individuals like never before. At a time when technology is being used to help make everything smarter, faster, and simpler, organizations need to master these technologies in order to meet customer...

    Sponsored By SAP

  • White Papers // Jul 2014

    Global Compliance and The Legal Obligations for Encryption of Personal Data

    Updated for 2014, this document examines the global legal obligations to encrypt personal data – included both national and industry drivers. National focuses include the EU (the United Kingdom, France, Germany and Spain), the USA, Asia (Singapore, South Korea, Japan and Taiwan) and Australia. The industry focus is most strongly...

    Sponsored By Vormetric

  • Downloads // Apr 2014

    Orchestration ROI Infographic

    Operations orchestration is the coordination of automated tasks across teams, tools, and environments including incident management, service request fulfillment and more. This infographic reveals how most IT organizations realized ROI in less than 6 months and quantifies orchestration benefits. HP is the sponsor of this material. By submitting your...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Jun 2014

    Headsets Mean Advantages for All

    Despite using multiple communication touchpoints everyday, studies show that nothing is more effective than voice at getting your point across.Headsets not only improve voice communication on calls, they also offer business benefits right the way across the enterprise. But as with all new technologies, some people will still need convincing....

    Sponsored By Plantronics

  • White Papers // Jan 2014

    Sharing Mac Files on Windows Servers - A Technical Best Practices White Paper

    This whitepaper discusses the issues involved in sharing files between Macs and Windows servers and compares the options for successful integration. It is intended for systems administrators, technical evaluators and decision-makers who are considering upgrading or purchasing the Acronis’ ExtremeZ-IP® solution for the first time.

    Sponsored By Acronis

  • White Papers // Aug 2014

    Practical Guide: How to Select the Right Remote Support Tool

    This practical guide details the factors that impact the purchasing decision of a remote support tool and provides a checklist for use as you work through your remote support solution selection process.

    Sponsored By LogMeIn AU

  • White Papers // Aug 2014

    Migration Away From Windows XP: the Imperative for Change

    As many of you already know, support for Windows XP is coming to an end – but what does this really mean for your organization? Read this exclusive white paper to prepare for the end of Windows XP support.

    Sponsored By VMware

  • White Papers // Nov 2014

    NetApp Delivers Efficiency at Scale

    This ESG report explores how NetApp Data ONTAP can help organisations create a highly efficient, flexible, and scalable data storage environment that supports a shared IT infrastructure foundation for non-disruptive operations, operational efficiency and on-demand IT services. Download this report and learn how to create dynamic, non-disruptive environment that supports...

    Sponsored By NetApp

  • White Papers // Nov 2014

    Hybrid Cloud Requires a Transition from IT Builder to IT Service Broker

    According to a worldwide survey of IT executives, organisations are already deploying multiple Cloud models, and expect that more than half of all IT services at their organisations will be delivered via Cloud three years from now. Read the full report to learn more and begin preparing for a hybrid...

    Sponsored By NetApp

  • White Papers // Nov 2014

    Build a hybrid cloud: Define your ecosystem

    Moving to a cloud environment is no longer just an information technology IT strategy it’s a business decision as well. Cloud is motivating business and IT to emerge from their respective silos. This paper discusses how to convert cloud’s considerable benefits into business opportunities with an astute understanding of your...

    Sponsored By IBM

  • White Papers // Oct 2014

    The Big Picture Global Survey: Dual Perspectives on ITaaS

    This global survey by IDG Research Services of more than 350 IT and business unit directors at enterprises of 1,000 employees or more reveals significant differences in the perception and priorities of business and IT when it comes to many aspects of running IT like a business. Find out more...

    Sponsored By EMC

  • White Papers // Nov 2014

    Six Essential Elements For A Modern Mobility Strategy

    Enterprises that understand the strategic importance of mobility are moving to the head of the pack... With a cohesive mobile strategy that balances secure content sharing, enhanced collaboration, and a superior user experience, a company can improve employee productivity, enhance decision making, engage with customers more effectively, and ultimately facilitate...

    Sponsored By Box

  • White Papers // Jul 2014

    Compensation Made Simple

    Using market-based salary data to align your organization’s compensation strategy with those in the same recruiting market can enable your organization to stay competitive and improve employee engagement and retention. Read this paper to learn more about: How a business's lifecycle influences employee compensation, Why market-based salary data...

    Sponsored By IBM

  • White Papers // Jul 2014

    Why Test for Skills?

    In an era when human resources departments are constantly being asked to do more with less, it’s clear that something needs to be done. As more and more resumes pile up for each position, HR teams need help to make a quality hire quickly. Fortunately, IBM Smarter Workforce technology...

    Sponsored By IBM

  • Downloads // Apr 2014

    One Tool that Makes Server & Application Performance Monitoring Simple

    SolarWinds Server & Application Monitor (SAM) gives you the ability to proactively identify problems and isolate the root cause of performance issues. Rather than only responding to problems, fire drills and endless help tickets, stop poor performance before it affects service availability. Four reasons to consider SolarWinds Server & Application...

    Sponsored By SolarWinds

  • White Papers // Nov 2014

    Migrating Linux applications from x86 to IBM Power Systems

    PowerVM is a complete virtualization solution that is integrated and packaged with Power Systems. This is a very robust implementation of virtualization developed by IBM, based on best practices learned over the course of four decades of experience with the IBM mainframe. Read More..

    Sponsored By IBM

  • White Papers // Oct 2014

    Big Picture Global Survey: Dual Perspectives on ITaaS

    This global survey by IDG Research Services of more than 350 IT and business unit directors at enterprises of 1,000 employees or more reveals significant differences in the perception and priorities of business and IT when it comes to many aspects of running IT like a business. .Find out more...

    Sponsored By EMC

  • White Papers // Nov 2014

    What CIOs Need to Know to Capitalize on Hybrid Cloud [French]

    Hybrid cloud brings together the best of both worlds by enabling businesses and their IT organizations unprecedented flexibility in where they host their many and varied workloads. It also increases business agility — the flexibility to use a variety of services, the scalability to keep pace with business volume, the...

    Sponsored By EMC

  • Videos // Nov 2014

    Predictive Modelling with Azure ML studio

    This video walks through steps to building, scoring and evaluating a predictive model in Azure Machine Learning. Azure Machine Learning features a pallets of modules to build a predictive model, including state of the art ML algorithms such as Scalable boosted decision trees, Bayesian Recommendation systems, Deep Neural Networks and...

    Sponsored By Microsoft

  • White Papers // Sep 2014

    Application Usage Threat Report 2014

    The Application Usage And Threat Report provides an analysis of applications and their link to cyber threats within the enterprise. The report summarizes network traffic assessments performed worldwide in more than 5,500 organizations where 2,100 applications, 16,000 unique threats and billions of threat logs were observed.

    Sponsored By Palo Alto Networks

  • White Papers // Nov 2014

    ShiftExpert Smart, Quick and Easy Shift Scheduling

    Effectively plan, manage and communicate your team's shifts. Incorporate rules, regulations, absences, demand and company policies to schedule shifts that maximize the efficiency of your staff. All from field service leader ClickSoftware. Align employee skills to shifts Plan weeks to months ahead Publish shifts across all channels, including mobile devices...

    Sponsored By Click Software Solutions

  • White Papers // Jul 2013

    Putting Dispatch in the Driver’s Seat

    Does your help desk feel like it’s stuck in neutral? A dispatcher can help you keep track of which technician is where, what issues they’re working on, and make sure all issues are handled in a timely manner. Learn the 5 simple rules of dispatching your help desk can’t afford...

    Sponsored By ConnectWise

  • White Papers // Oct 2014

    Using Document Control to Keep Your Projects on Track

    In the past, collecting, distributing and tracking documents has been time consuming and inefficient process. Finding the right document for a transmittal can mean digging through hundreds of emails of untold numbers of shared files. Fortunately there is an easier way.

    Sponsored By EMC

  • White Papers // Oct 2014

    A Better Connected World with Huawei

    In a world where everything is connected, the limits to innovation will fade away, offering inspired experiences for all, and enormous opportunities for businesses. To learn more about our vision of a better connected world. Download the white paper now

    Sponsored By Huawei

  • White Papers // Jan 2015

    Migrating Linux applications from x86 to IBM Power Systems: A discussion of best practices

    PowerVM is a complete virtualization solution that is integrated and packaged with Power Systems. This is a very robust implementation of virtualization developed by IBM, based on best practices learned over the course of four decades of experience with the IBM mainframe. Read More..

    Sponsored By IBM

  • White Papers // Jan 2015

    Case Study: Royal Caribbean Safeguards the Guest Experience on 34 Ships with Proactive IT Management

    Royal Caribbean Cruises Ltd. boasts some of the largest ships in the world. Its 34 cruise ships take guests to more than 260 destinations and provide innovative onboard amenities, such as ice skating and rock climbing. The company uses a number of CA Technologies solutions to monitor and manage thousands...

    Sponsored By CA Technologies

  • White Papers // Jan 2015

    Dansk Supermarked Group Safeguards Online Sales with CA APM

    Read how CA APM enables Dansk Supermarked Group to improve the customer experience, sales and reputation.

    Sponsored By CA Technologies

  • White Papers // Jan 2015

    CA Powers Up Cloud Services Management for IIJ Global Solutions Singapore

    Impressed with the level of detail available for monitoring, trending and reporting, IIJ Global Singapore offers CA Unified IT Management network and systems management services as an additional solution to enterprise clients, who now have better visibility into cloud resources across IT to management stakeholders.

    Sponsored By CA Technologies

  • White Papers // Jan 2015

    Agile Computing: The Time is Right for DevOps

    Can your organisation rapidly deliver quality applications? For 60% of your peers, the answer is no. In this research report from CA Technologies and IDG, read how many IT leaders are finding help through the DevOps movement: a discipline with the mission to improve IT service delivery agility and quality

    Sponsored By CA Technologies