IT Employment

Get the latest news on IT hiring trends and certifications, as well as resume and interviewing advice.

  • White Papers // Oct 2014

    Turning APM into an IT Detective

    This informative report offers best practices to get APM right including common challenges businesses must overcome. Read this CIO report and learn how staffing effects APM, why some APM implementations do not deliver ROI, and how you can avoid the downfall.

    Sponsored By CA Technologies

  • White Papers // Oct 2014

    DevOps: The Bridge to Faster Application Delivery

    Accelerating the delivery of new applications and services to market is the core focus of DevOps, which is why 46% of IT leaders surveyed have already adopted the philosophy or are in the process of doing so. Our recent CA/IDG research survey highlights more DevOps trends that are changing the...

    Sponsored By CA Technologies

  • White Papers // Sep 2014

    Information Lifecycle Governance - Requirements Kit

    Data volumes are getting out of control, but choosing the right information lifecycle governance solution can be a huge challenge, with multiple stakeholders, numerous business processes, and extensive solution requirements. Use this requirements kit from the Compliance, Governance and Oversight Council (CGOC) to find the tools and technology you need.

    Sponsored By IBM

  • White Papers // Sep 2014

    Application Usage Threat Report 2014

    The Application Usage And Threat Report provides an analysis of applications and their link to cyber threats within the enterprise. The report summarizes network traffic assessments performed worldwide in more than 5,500 organizations where 2,100 applications, 16,000 unique threats and billions of threat logs were observed.

    Sponsored By Palo Alto Networks

  • White Papers // Sep 2014

    Evolving Toward the Next Phase of Email

    According to most corporate decision makers and influencers, email is the single most important application they have deployed! The typical user spends two hours per day working in the corporate email system and sends or receives a median of 130 emails per day. Moreover, email is the primary method for:...

    Sponsored By IBM

  • White Papers // Sep 2014

    Get Maximum Benefit from Windows Server 2012

    Microsoft Windows Server 2012 is poised to be the cornerstone of today’s more modern, scalable and functionally advanced IT environment. Getting the maximum benefit from the operating system starts with having a clear understanding of all the potential advantages Windows Server 2012 can provide. Download this CIO Guide to learn...

    Sponsored By Provided by Dell and Intel Core i5 Processors, October 2014

  • White Papers // Sep 2014

    McAfee on Top

    AV-TEST performed a comparative review of three leading Endpoint Protection solutions to determine how they fared on proactively protecting against kernel-mode and MBR rootkits, the so called "day zero attacks". Once again, McAfee achieved the highest scores.

    Sponsored By White AU: McAfee/Intel

  • White Papers // Sep 2014

    Forrester: The Total Economic Impact of Continuous Availability

    In January 2014 EMC commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realise by deploying EMC VPLEX. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of EMC...

    Sponsored By EMC

  • White Papers // Sep 2014

    Human Capital Management

    HR organizations around the world leverage the IBM ECM platform to manage content and processes associated with the employee lifecycle; promote efficient, consistent and accurate interaction and collaboration; and provide a unified view of structured and unstructured employee information.

    Sponsored By IBM

  • White Papers // Aug 2014

    Countering Cyber Threats by Modeling "Normal" Website Behavior

    This white paper chronicles the evolution of web and mobile threats, the economic impact of cybercrime and business logic abuse, and how organizations could be leveraging the data in their network to foil the top attacks with behavioral analytics.

    Sponsored By RSA

  • Downloads // Aug 2014

    Help Desk & IT Asset Management Software – Extremely Affordable & Easy-to-Use

    SolarWinds® Web Help Desk® (WHD) is a web-based help desk software that simplifies, centralizes and automates help desk management tasks including ticketing management, IT asset management, IT change management, knowledge management, incident & problem management, SLA management, & more. SolarWinds WHD provides email-to-ticket automation, dynamically assigns, routes and escalates trouble...

    Sponsored By SolarWinds

  • White Papers // Aug 2014

    Migration Away From Windows XP: the Imperative for Change

    As many of you already know, support for Windows XP is coming to an end – but what does this really mean for your organization? Read this exclusive white paper to prepare for the end of Windows XP support.

    Sponsored By VMware

  • White Papers // Aug 2014

    Resolving the Database Performance Blame Game

    When an application slows down, can you immediately tell which component is underperforming? If not, you need to see how Dell Foglight for Databases shows the operational and performance health of each component all on a single pane of glass. Download the white paper to see how you can end...

    Sponsored By Dell Software

  • White Papers // Aug 2014

    Practical Guide: How to Select the Right Remote Support Tool

    This practical guide details the factors that impact the purchasing decision of a remote support tool and provides a checklist for use as you work through your remote support solution selection process.

    Sponsored By LogMeIn AU

  • White Papers // Aug 2014

    Harvard Business Review: The Truth about Customer Experience

    This whitepaper emphasises why a focus on the customer’s shopping journey can lead to significant financial and organisational results.

    Sponsored By LogMeIn AU

  • White Papers // Aug 2014

    Access Control is Easy: Use Active Directory Groups and Manage Them Well

    Good access control results from avoiding the use of local groups, whether it’ Windows file servers, in Microsoft SQL Server, SharePoint or elsewhere, and instead, assigning permissions to Active Directory (AD) groups. Until you manage the bulk of entitlements through AD, you are unable to understand, much less control access....

    Sponsored By Dell Software

  • White Papers // Aug 2014

    The Migrate-Manage-Govern Strategy to Active Directory Transformation

    Active Directory (AD) environments today have become extremely complex and increasingly cumbersome to manage. This can lead to security and compliance challenges that impede the adoption of useful new technologies. Learn how the migration strategy outlined in this white paper can help you transform AD from an administrative burden into...

    Sponsored By Dell Software

  • Downloads // Aug 2014

    Find the root cause of your toughest SQL Server performance issues in 4 clicks!

    Slow SQL Server performance? Don't let yourself get tangled up in volumes of server health metrics. Get to the root cause of performance problems in just four clicks. Only SolarWinds Database Performance Analyzer correlates SQL response time with server health metrics - in a single view - to quickly pinpoint...

    Sponsored By SolarWinds

  • eBooks // Jul 2014

    Help Desk Best Practices

    A help desk is critical to the operations of an IT services business. As a centralized intake location for technical issues, it allows for a responsive and timely solution to get clients and their staff back to business as usual. In addition to handling immediate IT issues, a help desk...

    Sponsored By LabTech Software

  • White Papers // Jul 2014

    Whitepaper: Real CIOs of the Cloud

    As cloud computing becomes the dominant technology of this decade, today's CIOs are the catalysts for change. This whitepaper published by Techweb features two technology leaders discussing their cloud strategy.

    Sponsored By Workday

  • White Papers // Jul 2014

    Whitepaper: Redefining Enterprise Software Whitepaper

    Companies are recognizing that to stay competitive, they must change the way they manage their most valuable resource—their people. In this whitepaper you will learn what changes are impacting business and human capital management today and how the HR department and its resource management systems need to respond.

    Sponsored By Workday

  • White Papers // Jul 2014

    Whitepaper: The Continuous Innovation Advantage of SaaS

    This report defines the next generation system of record, outlining the changes and challenges with current technology and how continuous innovation has become critical for “new” systems of record. The result: SaaS-based ERP solutions now offer a compelling advantage for companies looking for more flexible and innovative workforce management.

    Sponsored By Workday

  • Research // Jul 2014

    The State of Support Services: 2014

    2014 has already proven to be an incredibly challenging and exciting year for customer support. With the backdrop of the changes TSIA identified in the new world of B4B, and all the traditional pressures faced by support services organizations, we are witnessing a pace of change that the majority of...

    Sponsored By LogMeIn

  • White Papers // Jul 2014

    Global Compliance and The Legal Obligations for Encryption of Personal Data

    Updated for 2014, this document examines the global legal obligations to encrypt personal data – included both national and industry drivers. National focuses include the EU (the United Kingdom, France, Germany and Spain), the USA, Asia (Singapore, South Korea, Japan and Taiwan) and Australia. The industry focus is most strongly...

    Sponsored By Vormetric

  • White Papers // Jun 2014

    Headsets Mean Advantages for All

    Despite using multiple communication touchpoints everyday, studies show that nothing is more effective than voice at getting your point across.Headsets not only improve voice communication on calls, they also offer business benefits right the way across the enterprise. But as with all new technologies, some people will still need convincing....

    Sponsored By Plantronics

  • White Papers // Jun 2014

    Critical Concepts of the 200-120 CCNA Routing and Switching Exam

    In the spring of 2013, Cisco announced major updates to their Cisco Certified Network Associate (CCNA) curricula, including a new version of the CCNA Routing and Switching exam (200-120 CCNA). This paper provides a review of the CCNA Routing and Switching exam's critical concepts, as an aid to students preparing...

    Sponsored By Global Knowledge

  • White Papers // Jun 2014

    Tips on Preparing for and Passing the VCP5-DCV Exam

    This paper is aimed at IT professionals who are interested in earning a VMware Certified Professional on Data Center Virtualization (VCP5-DCV) certification. It provides the benefits of having the certification, details for earning the certification, and tips for passing the exam.

    Sponsored By Global Knowledge

  • Case Studies // Jun 2014

    Dynamic Systems - SkySync Case Study

    Midsize construction company uses Box to collaborate with partners, but uses SharePoint internally. They used SkySync to sync partner portals in Box with SharePoint -- while matching SharePoint's existing security settings and folder structures. Construction company, midsize company, midmarket, SharePoint, SkySync, partner portal, NA, security.

    Sponsored By Box

  • White Papers // May 2014

    IT Simplification with the SAP HANA Platform

    The future of business is being reshaped. The convergence of cloud, mobile, social, and Big Data technologies is empowering individuals like never before. At a time when technology is being used to help make everything smarter, faster, and simpler, organizations need to master these technologies in order to meet customer...

    Sponsored By SAP

  • White Papers // May 2014

    Whitepaper: 10 Critical Requirements

    Growing interest in cloud computing has prompted almost every enterprise software vendor to claim it's "in the cloud." However, in the industry's rush to fulfill demand, some vendors may skip requirements that are essential. Read this whitepaper to learn the 10 critical requirements of any successful cloud application.

    Sponsored By Workday

  • Videos // May 2014

    Video: Unified HR and Finance (Epipheo)

    Your people and your money spend a lot of time together. Your people drive financial performance, and financial goals drive people performance. So why would you run separate systems for HR and Finance? Watch the video to learn how Workday unifies your HR and financials applications into one seamless system.

    Sponsored By Workday

  • Downloads // Apr 2014

    V3 – Why is the app slow? Download a FREE trial of SolarWinds Application Monitor & find out.

    Why is the app slow? Download a FREE trial of SolarWinds Application Monitor & find out. 3 reasons to consider SolarWinds Server & Application Monitor: Out-of-the-box monitoring for almost everything – servers, virtual infrastructure & 150+ apps. Easy customization for your enterprise needs – customize templates,...

    Sponsored By SolarWinds

  • Downloads // Apr 2014

    Orchestration ROI Infographic

    Operations orchestration is the coordination of automated tasks across teams, tools, and environments including incident management, service request fulfillment and more. This infographic reveals how most IT organizations realized ROI in less than 6 months and quantifies orchestration benefits. HP is the sponsor of this material. By submitting your...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Apr 2014

    Essential Features of a Modern Accounting System

    Learn the 4 essential features to bring your accounting system out of the Stone Age. Modern businesses are, by their nature, complex. But if you're using an accounting system that forces you to struggle with manual processes -- limiting your flexibility and draining your productivity -- you might as...

    Sponsored By Intacct

  • Downloads // Mar 2014

    Free Trial - Unified IT Monitoring for Infrastructure and Applications with up.time®

    Powerful and Unified IT Monitoring Software: From physical to virtual to cloud, get the deep reporting and proactive monitoring you need to stay on top of IT performance, availability, and capacity. up.time® has customizable and role-based dashboards to monitor Servers, VMs, Applications, Services and the Network across all platforms, on-premise,...

    Sponsored By Uptime Software

  • White Papers // Feb 2014

    Managing Risk in an Active Directory Integrated Virtualized Environment

    Explore the interdependent and combined security issues of Active Directory (AD) and virtualization, as well as how to identify and manage these risks. Gain insight into the native audit capabilities of these technologies and learn how they provide centralized visibility into your IT environment.

    Sponsored By Dell Software

  • White Papers // Jan 2014

    Sharing Mac Files on Windows Servers - A Technical Best Practices White Paper

    This whitepaper discusses the issues involved in sharing files between Macs and Windows servers and compares the options for successful integration. It is intended for systems administrators, technical evaluators and decision-makers who are considering upgrading or purchasing the Acronis’ ExtremeZ-IP® solution for the first time.

    Sponsored By Acronis

  • White Papers // Jul 2013

    Putting Dispatch in the Driver’s Seat

    Does your help desk feel like it’s stuck in neutral? A dispatcher can help you keep track of which technician is where, what issues they’re working on, and make sure all issues are handled in a timely manner. Learn the 5 simple rules of dispatching your help desk can’t afford...

    Sponsored By ConnectWise

  • White Papers // Jul 2014

    Big Data, Little Data, and Everything in Between - IBM SPSS Solutions Help You Bring Analytics to Everyone (Ziff Davis)

    Regardless of the type or scale of data your users need to harness and analyze, IBM SPSS Solutions offer a straightforward, visual solution that is easy to use on the front end and highly scalable on the back end.

    Provided By IBM

  • White Papers // Jul 2014

    Compensation Made Simple

    Using market-based salary data to align your organization’s compensation strategy with those in the same recruiting market can enable your organization to stay competitive and improve employee engagement and retention. Read this paper to learn more about: How a business's lifecycle influences employee compensation Why market-based...

    Provided By IBM

  • White Papers // Jun 2014

    Critical Concepts of the 200-120 CCNA Routing and Switching Exam

    In the spring of 2013, Cisco announced major updates to their Cisco Certified Network Associate (CCNA) curricula, including a new version of the CCNA Routing and Switching exam (200-120 CCNA). This paper provides a review of the CCNA Routing and Switching exam's critical concepts, as an aid to students preparing...

    Sponsored By Global Knowledge

  • White Papers // Jun 2014

    Tips on Preparing for and Passing the VCP5-DCV Exam

    This paper is aimed at IT professionals who are interested in earning a VMware Certified Professional on Data Center Virtualization (VCP5-DCV) certification. It provides the benefits of having the certification, details for earning the certification, and tips for passing the exam.

    Sponsored By Global Knowledge

  • White Papers // Apr 2014

    Essential Features of a Modern Accounting System

    Learn the 4 essential features to bring your accounting system out of the Stone Age. Modern businesses are, by their nature, complex. But if you're using an accounting system that forces you to struggle with manual processes -- limiting your flexibility and draining your productivity -- you might as...

    Sponsored By Intacct

  • eBooks // Jul 2014

    Help Desk Best Practices

    A help desk is critical to the operations of an IT services business. As a centralized intake location for technical issues, it allows for a responsive and timely solution to get clients and their staff back to business as usual. In addition to handling immediate IT issues, a help desk...

    Sponsored By LabTech Software

  • Research // Jul 2014

    The State of Support Services: 2014

    2014 has already proven to be an incredibly challenging and exciting year for customer support. With the backdrop of the changes TSIA identified in the new world of B4B, and all the traditional pressures faced by support services organizations, we are witnessing a pace of change that the majority of...

    Sponsored By LogMeIn

  • White Papers // Aug 2014

    Countering Cyber Threats by Modeling "Normal" Website Behavior

    This white paper chronicles the evolution of web and mobile threats, the economic impact of cybercrime and business logic abuse, and how organizations could be leveraging the data in their network to foil the top attacks with behavioral analytics.

    Sponsored By RSA

  • Downloads // Mar 2014

    Free Trial - Unified IT Monitoring for Infrastructure and Applications with up.time®

    Powerful and Unified IT Monitoring Software: From physical to virtual to cloud, get the deep reporting and proactive monitoring you need to stay on top of IT performance, availability, and capacity. up.time® has customizable and role-based dashboards to monitor Servers, VMs, Applications, Services and the Network across all platforms, on-premise,...

    Sponsored By Uptime Software

  • White Papers // May 2014

    IT Simplification with the SAP HANA Platform

    The future of business is being reshaped. The convergence of cloud, mobile, social, and Big Data technologies is empowering individuals like never before. At a time when technology is being used to help make everything smarter, faster, and simpler, organizations need to master these technologies in order to meet customer...

    Sponsored By SAP

  • White Papers // Jul 2014

    Global Compliance and The Legal Obligations for Encryption of Personal Data

    Updated for 2014, this document examines the global legal obligations to encrypt personal data – included both national and industry drivers. National focuses include the EU (the United Kingdom, France, Germany and Spain), the USA, Asia (Singapore, South Korea, Japan and Taiwan) and Australia. The industry focus is most strongly...

    Sponsored By Vormetric

  • White Papers // May 2014

    Whitepaper: 10 Critical Requirements

    Growing interest in cloud computing has prompted almost every enterprise software vendor to claim it's "in the cloud." However, in the industry's rush to fulfill demand, some vendors may skip requirements that are essential. Read this whitepaper to learn the 10 critical requirements of any successful cloud application.

    Sponsored By Workday

  • Downloads // Apr 2014

    Orchestration ROI Infographic

    Operations orchestration is the coordination of automated tasks across teams, tools, and environments including incident management, service request fulfillment and more. This infographic reveals how most IT organizations realized ROI in less than 6 months and quantifies orchestration benefits. HP is the sponsor of this material. By submitting your...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Jun 2014

    Headsets Mean Advantages for All

    Despite using multiple communication touchpoints everyday, studies show that nothing is more effective than voice at getting your point across.Headsets not only improve voice communication on calls, they also offer business benefits right the way across the enterprise. But as with all new technologies, some people will still need convincing....

    Sponsored By Plantronics

  • White Papers // Jan 2014

    Sharing Mac Files on Windows Servers - A Technical Best Practices White Paper

    This whitepaper discusses the issues involved in sharing files between Macs and Windows servers and compares the options for successful integration. It is intended for systems administrators, technical evaluators and decision-makers who are considering upgrading or purchasing the Acronis’ ExtremeZ-IP® solution for the first time.

    Sponsored By Acronis

  • White Papers // Aug 2014

    Practical Guide: How to Select the Right Remote Support Tool

    This practical guide details the factors that impact the purchasing decision of a remote support tool and provides a checklist for use as you work through your remote support solution selection process.

    Sponsored By LogMeIn AU

  • White Papers // Aug 2014

    Harvard Business Review: The Truth about Customer Experience

    This whitepaper emphasises why a focus on the customer’s shopping journey can lead to significant financial and organisational results.

    Sponsored By LogMeIn AU

  • White Papers // Jul 2013

    Putting Dispatch in the Driver’s Seat

    Does your help desk feel like it’s stuck in neutral? A dispatcher can help you keep track of which technician is where, what issues they’re working on, and make sure all issues are handled in a timely manner. Learn the 5 simple rules of dispatching your help desk can’t afford...

    Sponsored By ConnectWise

  • White Papers // Aug 2014

    Migration Away From Windows XP: the Imperative for Change

    As many of you already know, support for Windows XP is coming to an end – but what does this really mean for your organization? Read this exclusive white paper to prepare for the end of Windows XP support.

    Sponsored By VMware

  • White Papers // Jul 2014

    Whitepaper: Real CIOs of the Cloud

    As cloud computing becomes the dominant technology of this decade, today's CIOs are the catalysts for change. This whitepaper published by Techweb features two technology leaders discussing their cloud strategy.

    Sponsored By Workday

  • Videos // May 2014

    Video: Unified HR and Finance (Epipheo)

    Your people and your money spend a lot of time together. Your people drive financial performance, and financial goals drive people performance. So why would you run separate systems for HR and Finance? Watch the video to learn how Workday unifies your HR and financials applications into one seamless system.

    Sponsored By Workday

  • White Papers // Jul 2014

    Whitepaper: Redefining Enterprise Software Whitepaper

    Companies are recognizing that to stay competitive, they must change the way they manage their most valuable resource—their people. In this whitepaper you will learn what changes are impacting business and human capital management today and how the HR department and its resource management systems need to respond.

    Sponsored By Workday

  • White Papers // Jul 2014

    Whitepaper: The Continuous Innovation Advantage of SaaS

    This report defines the next generation system of record, outlining the changes and challenges with current technology and how continuous innovation has become critical for “new” systems of record. The result: SaaS-based ERP solutions now offer a compelling advantage for companies looking for more flexible and innovative workforce management.

    Sponsored By Workday

  • White Papers // Aug 2014

    Resolving the Database Performance Blame Game

    When an application slows down, can you immediately tell which component is underperforming? If not, you need to see how Dell Foglight for Databases shows the operational and performance health of each component all on a single pane of glass. Download the white paper to see how you can end...

    Sponsored By Dell Software

  • White Papers // Aug 2014

    Access Control is Easy: Use Active Directory Groups and Manage Them Well

    Good access control results from avoiding the use of local groups, whether it’ Windows file servers, in Microsoft SQL Server, SharePoint or elsewhere, and instead, assigning permissions to Active Directory (AD) groups. Until you manage the bulk of entitlements through AD, you are unable to understand, much less control access....

    Sponsored By Dell Software

  • White Papers // Aug 2014

    The Migrate-Manage-Govern Strategy to Active Directory Transformation

    Active Directory (AD) environments today have become extremely complex and increasingly cumbersome to manage. This can lead to security and compliance challenges that impede the adoption of useful new technologies. Learn how the migration strategy outlined in this white paper can help you transform AD from an administrative burden into...

    Sponsored By Dell Software

  • White Papers // Sep 2014

    Forrester: The Total Economic Impact of Continuous Availability

    In January 2014 EMC commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realise by deploying EMC VPLEX. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of EMC...

    Sponsored By EMC

  • Case Studies // Jun 2014

    Dynamic Systems - SkySync Case Study

    Midsize construction company uses Box to collaborate with partners, but uses SharePoint internally. They used SkySync to sync partner portals in Box with SharePoint -- while matching SharePoint's existing security settings and folder structures. Construction company, midsize company, midmarket, SharePoint, SkySync, partner portal, NA, security.

    Sponsored By Box

  • White Papers // Feb 2014

    Managing Risk in an Active Directory Integrated Virtualized Environment

    Explore the interdependent and combined security issues of Active Directory (AD) and virtualization, as well as how to identify and manage these risks. Gain insight into the native audit capabilities of these technologies and learn how they provide centralized visibility into your IT environment.

    Sponsored By Dell Software

  • White Papers // Sep 2014

    McAfee on Top

    AV-TEST performed a comparative review of three leading Endpoint Protection solutions to determine how they fared on proactively protecting against kernel-mode and MBR rootkits, the so called "day zero attacks". Once again, McAfee achieved the highest scores.

    Sponsored By White AU: McAfee/Intel

  • White Papers // Sep 2014

    Information Lifecycle Governance - Requirements Kit

    Data volumes are getting out of control, but choosing the right information lifecycle governance solution can be a huge challenge, with multiple stakeholders, numerous business processes, and extensive solution requirements. Use this requirements kit from the Compliance, Governance and Oversight Council (CGOC) to find the tools and technology you need.

    Sponsored By IBM

  • White Papers // Sep 2014

    Human Capital Management

    HR organizations around the world leverage the IBM ECM platform to manage content and processes associated with the employee lifecycle; promote efficient, consistent and accurate interaction and collaboration; and provide a unified view of structured and unstructured employee information.

    Sponsored By IBM

  • White Papers // Sep 2014

    Get Maximum Benefit from Windows Server 2012

    Microsoft Windows Server 2012 is poised to be the cornerstone of today’s more modern, scalable and functionally advanced IT environment. Getting the maximum benefit from the operating system starts with having a clear understanding of all the potential advantages Windows Server 2012 can provide. Download this CIO Guide to learn...

    Sponsored By Provided by Dell and Intel Core i5 Processors, October 2014

  • Downloads // Aug 2014

    Find the root cause of your toughest SQL Server performance issues in 4 clicks!

    Slow SQL Server performance? Don't let yourself get tangled up in volumes of server health metrics. Get to the root cause of performance problems in just four clicks. Only SolarWinds Database Performance Analyzer correlates SQL response time with server health metrics - in a single view - to quickly pinpoint...

    Sponsored By SolarWinds

  • White Papers // Sep 2014

    Evolving Toward the Next Phase of Email

    According to most corporate decision makers and influencers, email is the single most important application they have deployed! The typical user spends two hours per day working in the corporate email system and sends or receives a median of 130 emails per day. Moreover, email is the primary method for:...

    Sponsored By IBM

  • Downloads // Aug 2014

    Help Desk & IT Asset Management Software – Extremely Affordable & Easy-to-Use

    SolarWinds® Web Help Desk® (WHD) is a web-based help desk software that simplifies, centralizes and automates help desk management tasks including ticketing management, IT asset management, IT change management, knowledge management, incident & problem management, SLA management, & more. SolarWinds WHD provides email-to-ticket automation, dynamically assigns, routes and escalates trouble...

    Sponsored By SolarWinds

  • White Papers // Oct 2014

    Turning APM into an IT Detective

    This informative report offers best practices to get APM right including common challenges businesses must overcome. Read this CIO report and learn how staffing effects APM, why some APM implementations do not deliver ROI, and how you can avoid the downfall.

    Sponsored By CA Technologies

  • White Papers // Sep 2014

    Application Usage Threat Report 2014

    The Application Usage And Threat Report provides an analysis of applications and their link to cyber threats within the enterprise. The report summarizes network traffic assessments performed worldwide in more than 5,500 organizations where 2,100 applications, 16,000 unique threats and billions of threat logs were observed.

    Sponsored By Palo Alto Networks

  • White Papers // Oct 2014

    DevOps: The Bridge to Faster Application Delivery

    Accelerating the delivery of new applications and services to market is the core focus of DevOps, which is why 46% of IT leaders surveyed have already adopted the philosophy or are in the process of doing so. Our recent CA/IDG research survey highlights more DevOps trends that are changing the...

    Sponsored By CA Technologies

  • Downloads // Apr 2014

    V3 – Why is the app slow? Download a FREE trial of SolarWinds Application Monitor & find out.

    Why is the app slow? Download a FREE trial of SolarWinds Application Monitor & find out. 3 reasons to consider SolarWinds Server & Application Monitor: Out-of-the-box monitoring for almost everything – servers, virtual infrastructure & 150+ apps. Easy customization for your enterprise needs – customize templates,...

    Sponsored By SolarWinds

  • White Papers // Jun 2014

    Dell Whitepaper: Critical Factors to Endpoint Security

    The modern threatscape of today is very different from the one that existed even five years ago in that organized crime and government operatives are aggressively funding, organizing and building significant offensive capabilities all focused on generating revenue or gaining a competitive advantage in the global economy. “Crimeware” can be...

    Provided By Provided by Dell and Intel Core i5 Processors, October 2014

  • eBooks // Mar 2014

    6 Secrets to Offering Exceptional Customer Service

    The vast majority of people are not experiencing great service. Nearly a third of consumers believe that businesses are now paying less attention to providing good customer service. On top of that, just 7% of those polled say that customer service experiences they have with companies typically exceed their...

    Provided By Salesforce.com