IT Employment

Get the latest news on IT hiring trends and certifications, as well as resume and interviewing advice.

  • Downloads // Mar 2014

    Free Trial - Unified IT Monitoring for Infrastructure and Applications with up.time®

    Do you want a unified view of IT systems performance, availability and capacity across all server platforms, network devices, applications, and IT business services? Unified, enterprise-level monitoring, alerting and reporting across all Servers, Networks, Applications, and IT services. Easy to use and quick to deploy. up.time can...

    Sponsored By Uptime Software

  • Downloads // Dec 2013

    Cisco-Webex – Now Meet with Up to Three for FREE!

    IT Professionals! Get on board with Cisco WebEx online meetings. Conduct unlimited online meetings with up to three people for free - for life (or at least as long as you care to keep your free Basic Account)! Meet via whatever you want – your notebook, your iPhone, your...

    Provided By Cisco Systems, Inc

  • Downloads // Dec 2013

    Cisco-WebEx – Now Meet with Up to Three for FREE!

    Online collaboration tools have made it possible for organizations to collaborate with colleagues across organizations and halfway across the planet. These tools contribute to increased productivity, and prolonged connections between disparate teams and partners. If you’re looking to interact with colleagues, clients or prospects via your notebook, your iPhone,...

    Provided By Cisco Systems, Inc

  • Downloads // Nov 2012

    Stay Connected to Your Organization No Matter Where You Are with DameWare Remote Support

    With roughly 20% of all adults working remotely at least once a month, organizations can no longer allow telecommuting to become synonymous with dropping the ball. For IT professionals, the ability to maintain the same level of productivity remotely as they do within the office could mean the difference between...

    Provided By SolarWinds

  • Downloads // Oct 2012

    Fix Computer Issues Fast with GoToAssist Remote Support by Citrix

    Citrix GoToAssist lets you quickly access customers' machines online, so you can use your expertise to fix a technical problem instantly. The GoToAssist platform offers 3 essential cloud-based tools that enable IT professionals to easily support people and manage technology; Remote Support, Monitoring, and Service Desk allow you to deliver...

    Provided By Citrix Online

  • Downloads // Sep 2012

    LogMeIn: Instant, Anywhere Remote Support

    LogMeIn Rescue lets IT do more. With Rescue, you can quickly access, diagnose and solve IT problems anywhere, worldwide. The result: Improved productivity, higher customer satisfaction and more time for the important stuff. Stop letting legacy remote support tools get in your way of delivering great IT support to...

    Provided By LogMeIn

  • Downloads // Sep 2012

    Active Administrator trial download

    Discover the Power of Total Active Directory Management If you want the most powerful, flexible and full-featured Active Directory management solution on the market, you need Active Administrator. Auditing, delegating permissions, managing Group Policy, granular recovery and more - it's all there, it's powerful and it's so easy anyone...

    Provided By Dell Software

  • Downloads // Sep 2012

    Quest Workspace Help Desk

    Help Desk Authority provides automated ticket workflows, self-service dashboards and detailed reports to help small to mid-sized organizations quickly track, identify and resolve help desk issues.

    Provided By Dell Software

  • Downloads // Aug 2012

    Information Technology Certifications from Cisco

    The vast number of Cisco exams may seem overwhelming, but the variety enables you to demonstrate your specific expertise in IT. Here's a detailed look at all the choices you have.

    Provided By Bunron Chen

  • Downloads // Aug 2012

    FREE TOOL - SQL check performance monitoring solution

    Get real-time performance monitoring with this free tool. With it, you can view 20+ key metrics including wait stats, reads/writes, sessions, and cache hits. You will have this alerting tool up and running in no time (and with no agents). NEW! Monitor SQL throughput including batches, compilations, recompilations, and transactions.

    Provided By Idera

  • Downloads // May 2012

    Project manager resume makeover

    This before-and-after look at a sample project manager resume will help you avoid some common mistakes and produce a job-winning resume of your own.

    Provided By TechRepublic.com

  • Downloads // Feb 2012

    Support pro resume makeover

    This before-and-after look at a sample support pro resume will help you avoid some common mistakes and produce a job-winning resume of your own. You can read the critique details by resume expert Jennifer Hay in this Career Management blog post.

    Provided By TechRepublic.com

  • Downloads // Sep 2011

    IT Consultant Client Triage Decision Tree

    Whether responding to downed email servers, failed VPNs, malware outbreaks, broken printers, dead terminal servers, or other critical issues, technology consultancies frequently resemble an emergency room where all injured parties want immediate attention. This flowchart is a great resource for consultants dealing with clients' crises.

    Provided By Erik Eckel

  • Downloads // May 2011

    10 pitfalls of rookie management teams

    Inexperienced execs may make mistakes -- but the smart ones will learn from those mistakes and pick up sound strategies from seasoned leaders. Here's some advice to get you on the right track.This download is also available as an entry in our 10 Things blog.

    Provided By Steve Tobak

  • Downloads // May 2011

    10 email tips for preventing problems and avoiding aggravation

    There are plenty of ways to mishandle email communications -- and mistakes can range from embarrassing to inefficient to highly irritating. These tips will help you sidestep potential email problems. This download is also available as an entry in our 10 Things blog.

    Provided By Calvin Sun

  • Downloads // May 2011

    10 curses of the analytical thinker

    Being a left-brain thinker can be an asset in the IT field. But as Alan Norton observes, it's not without its shortcomings.This download is also available as an entry in our 10 Things blog.

    Provided By Alan Norton

  • Downloads // Apr 2011

    10 challenges facing IT

    From retaining top talent to building a positive public image to innovating despite budget constraints, IT has plenty of obstacles to overcome. Alan Norton provides an overview of some of the big challenges that lie ahead.This download is also available as an entry in our 10 Things blog.

    Provided By Alan Norton

  • Downloads // Apr 2011

    10 things you gotta have to succeed in IT

    Everyone seems to agree that IT is a tough field. But what does it take to overcome the adversities and become a successful IT pro? These qualities may be the key.This download is also available as an entry in our 10 Things blog.

    Provided By Jack Wallen

  • Downloads // Apr 2011

    10 tips for delivering bad news

    Giving someone bad news is never easy, but there are right ways and wrong ways of going about it. Calvin Sun has some advice on the best methods for sharing unpleasant information.This download is also available as an entry in our 10 Things blog.

    Provided By Calvin Sun

  • Downloads // Mar 2011

    10 reasons you deserve a raise

    If your experience, dedication, and skills make you an excellent IT pro, but your salary doesn't reflect your hard work or the value you deliver, it could be time to ask for a raise. Jack Wallen explains why you may be worth more than you think.This download is also available...

    Provided By Jack Wallen

  • Downloads // Mar 2011

    10 things you should know about hiring a business or systems analyst

    Hiring the right business/systems analyst can be a tricky undertaking because the necessary skills and experience are often hard to define. Justin James offers some basic ways to help identify the best candidate for the job.This download is also available as an entry in our 10 Things blog.

    Provided By Justin James

  • Downloads // Mar 2011

    10 IT positions ranked by prestige

    People will often judge you by your job title -- as unfair as that may be. Alan Norton ranks 10 IT job roles based on the degree of respect they command.This download is also available as an entry in our 10 Things blog.

    Provided By Alan Norton

  • Downloads // Mar 2011

    10 alternative careers for burned-out IT workers

    So you're thinking about leaving IT -- but you're not sure what to do instead. Here are a few alternative fields where you might be able to use your talents in more satisfying ways.This download is also available as an entry in our 10 Things blog.

    Provided By Jack Wallen

  • Downloads // Mar 2011

    10 stages of a nightmare job search

    It's tough to keep your spirits up when you've been job hunting for an eternity. But Steve Tobak has been there, and his perspective may help you get through the ordeal. This download is also available as an entry in our 10 Things blog.

    Provided By Steve Tobak

  • Downloads // Mar 2011

    10 tips for complying with immigration law when hiring staff

    Navigating the waters of immigration law compliance can be tricky. Calvin Sun offers some practical advice to help you understand the issues and avoid possible penalties.This download is also available as an entry in our 10 Things blog.

    Provided By Calvin Sun

  • Downloads // Mar 2011

    10 common job-hunting mistakes (and how to avoid them)

    Many people are job hunting these days, but some are making mistakes that are hurting their chances. Learn to avoid these mistakes and you'll be ahead of the pack.This download is also available as an entry in our 10 Things blog.

    Provided By Kathryn Ullrich

  • Downloads // Feb 2011

    10 reasons for quitting IT

    There are a lot of upsides to working in IT -- but depending on your situation, you might find yourself considering other career options. Jack Wallen describes a few factors that could be the last straw for some IT pros.This download is also available as an entry in our...

    Provided By Jack Wallen

  • Downloads // Feb 2011

    The 10 most annoying employees

    Certain behaviors are almost guaranteed to drive your boss crazy. Unfortunately, you might not even know you're doing it -- until the day you're shown the door.This download is also available as an entry in our 10 Things blog.

    Provided By Steve Tobak

  • Downloads // Feb 2011

    The 10 biggest LinkedIn annoyances

    As useful as LinkedIn is for promoting your career or business and connecting with other professionals, users have voiced some major peeves. Tim Heard rounded up the top complaints.This download is also available as an entry in our 10 Things blog.

    Provided By Tim Heard

  • Downloads // Feb 2011

    10 hot areas of expertise for IT specialists

    Success in the IT field is increasingly tied to specialization -- but what particular tech niches are most in demand? Deb Shinder runs through the IT specialties that top the list.This download is also available as an entry in our 10 Things blog.

    Provided By Deb Shinder

  • Downloads // Feb 2011

    10 tips for dealing with difficult people

    Some people are just plain hard to get along with. But you don't have to let them get under your skin. Calvin Sun offers advice for surviving your encounters with vexing customers and colleagues.This download is also available as an entry in our 10 Things blog.

    Provided By Calvin Sun

  • Downloads // Jan 2011

    10 tips for boosting your career in 2011

    From developing cross-functional skills to aligning your contributions with company goals, these tips will help you map out a plan for advancing your career in 2011. This download is also available as an entry in our 10 Things blog.

    Provided By Kathryn Ullrich

  • Downloads // Jan 2011

    10 things you can do to move up the IT career ladder

    IT pros who want to advance their careers need to lay the groundwork by developing the right relationships, refining their communications skills, and expanding their breadth of knowledge.This download is also available as an entry in our 10 Things blog.

    Provided By Matt Eventoff

  • Downloads // Jan 2011

    10+ ways to minimize generational differences in the workplace

    If you're having a tough time communicating with co-workers who are much younger or older than you are, take heart: These tips can help you close the generation gap. This download is also available as an entry in our 10 Things blog.

    Provided By Calvin Sun

  • Downloads // Jan 2011

    10 workplace rules of engagement

    Despite our best intentions, our workplace behavior is sometimes less than perfect. Here are some rules to help minimize the missteps and improve our on-the-job interactions.This download is also available as an entry in out 10 Things blog.

    Provided By Steve Tobak

  • Downloads // Jan 2011

    10 things to consider when working with people from a non-U.S. background

    Working effectively with associates from other countries requires an awareness of potential misunderstandings. Calvin Sun offers some advice on how to make sure communications go smoothly.This download is also available as an entry in our 10 Things blog.

    Provided By Calvin Sun

  • Downloads // Jan 2011

    10 ways to become an IT superstar

    Becoming a sought-after industry expert requires dedication, planning, and hard work. Here are some things you can do to make it happen. This download is also available as an entry in our 10 Things blog.

    Provided By Deb Shinder

  • Downloads // Jan 2011

    10 resolutions to help grow your consulting business in 2011

    The start of a new year is a good time to take stock and establish goals for improvement. Jack Wallen suggests some measures to help your consultancy thrive in the months to come.This download is also available as an entry in our 10 Things blog.

    Provided By Jack Wallen

  • Downloads // Dec 2010

    10 ways to make sure your clients pay you

    Mishandled billing can spell disaster for your consultancy. To keep the cash flowing, follow these tips to make sure you get paid on time.This download is also available as an entry in our 10 Things blog.

    Provided By Jack Wallen

  • Downloads // Dec 2010

    10 ways to deal with a personal or professional weakness

    If some issue or trait is holding you back, you don't have to resign yourself to it. Here's practical advice for taking steps to overcome whatever hurdles are standing in your way.This download is also available as an entry in our 10 Things blog.

    Provided By Calvin Sun

  • Downloads // Mar 2014

    Free Trial - Unified IT Monitoring for Infrastructure and Applications with up.time®

    Do you want a unified view of IT systems performance, availability and capacity across all server platforms, network devices, applications, and IT business services? Unified, enterprise-level monitoring, alerting and reporting across all Servers, Networks, Applications, and IT services. Easy to use and quick to deploy. up.time can...

    Sponsored By Uptime Software

  • Downloads // May 2002

    Network Administrator skills assessment test

    This series of tests can help IT managers gauge how a job candidate for a net admin position will handle typical IT situations. The tests can also help you determine the skills sets each applicant brings to the table.

    Provided By TechRepublic

  • Downloads // Nov 2006

    10+ e-mail best practices to share with your users

    These days, e-mail is used by just about everyone. Unfortunately, a lot of users out there don't use it right, flirting with security risks, consuming excessive bandwidth, and practicing lousy etiquette. These basic usage guidelines, encompassing things like virus protection, e-mail scams, attachments, and forwarding practices, will help safeguard your...

    Provided By TechRepublic

  • Downloads // Jun 2006

    10 customization tricks to save you time in Windows XP

    From adding Safe Mode to the Boot menu to including UNC information in the command prompt to displaying My Computer as a menu of drive options, this collection of tips will give you some great ideas about how to tweak WinXP to help you work more efficiently. Join the

    Provided By Greg Shultz

  • Downloads // Nov 2006

    10 handy Windows XP efficiency tricks

    From speeding up Defrag to instantly creating a Restore Point to customizing the most frequently used programs on the Start menu, this collection of tips will help you gain more control over how WinXP operates and get more out of its features and tools. Join the discussion and share...

    Provided By Greg Shultz

  • Downloads // Mar 2007

    10 Windows XP tips and tools to simplify your work

    Whether you're trying to iron out problems with users' systems or you just want to optimize your own PC, these tips will help you work more efficiently with Windows XP. Learn how to launch System Restore from a command prompt when XP goes belly up, customize the Start menu's pinned...

    Provided By Greg Shultz

  • Downloads // Jul 2010

    The 10 biggest Office 2010 annoyances

    Even when you like a software package, certain aspects of it may bug you. Deb Shinder shares her list of the most vexing Office 2010 features.This download is also available as an entry in our 10 Things blog.

    Provided By Deb Shinder

  • Downloads // Feb 2011

    10 hot areas of expertise for IT specialists

    Success in the IT field is increasingly tied to specialization -- but what particular tech niches are most in demand? Deb Shinder runs through the IT specialties that top the list.This download is also available as an entry in our 10 Things blog.

    Provided By Deb Shinder

  • Downloads // Jun 2010

    10 interview questions to help make the best geeky hire

    Interviewing for an IT position isn't all about determining technical proficiency -- it's also important to measure a candidate's geek quotient. After all, would you want someone on board who doesn't know who Gary Gygax was?This download is also available as an entry in our 10 Things blog.

    Provided By Justin James

  • Downloads // Mar 2011

    10 things you should know about hiring a business or systems analyst

    Hiring the right business/systems analyst can be a tricky undertaking because the necessary skills and experience are often hard to define. Justin James offers some basic ways to help identify the best candidate for the job.This download is also available as an entry in our 10 Things blog.

    Provided By Justin James

  • Downloads // Jan 2010

    10 reasons to use Azure for your cloud apps

    Cloud platforms are available from various vendors, including Amazon, IBM, and Google. But Deb Shinder thinks Microsoft Azure might be the best choice.This download is also available as an entry in our 10 Things blog.

    Provided By Deb Shinder

  • Downloads // Feb 2008

    The 10 most dangerous species of IT team leader

    After yet more research into the various species that inhabit the world of IT, Jeff Dray returns with a new set of taxonomic classifications. This time, he turns his attention to the team leader. Since competent and sociable team leaders don't make for great storytelling, he's selected some of the...

    Provided By Jeff Dray

  • Downloads // Jun 2010

    Top 10 computer history Web sites

    If you're a computer history buff -- or you just want to revisit the tech of your youth -- check out these museum sites featuring articles, pictures, forums, and even the first TV commercials for PCs.This download is also available as an entry in our 10 Things blog.

    Provided By Tim Malone

  • Downloads // May 2008

    10 early signs that someone will make a great leader

    It's important to identify individuals who have leadership potential so that you can help them step into that role when they're ready. Here are some behaviors and qualities that may indicate you have some promising future leaders on your team.This download is also available as an entry in our...

    Provided By Bill Stronge

  • Downloads // Jul 2009

    10 ways to make sure your conference calls aren't a waste of time

    The downturn in travel budgets has sparked an increase in the number of conference calls among those collaborating across distributed environments. Unfortunately, a lot of those calls are poorly handled, by both leaders and participants. These pointers will help keep your calls on track.This download is also available as

    Provided By Thom Langford

  • Downloads // May 2011

    10 pitfalls of rookie management teams

    Inexperienced execs may make mistakes -- but the smart ones will learn from those mistakes and pick up sound strategies from seasoned leaders. Here's some advice to get you on the right track.This download is also available as an entry in our 10 Things blog.

    Provided By Steve Tobak

  • Downloads // Nov 2009

    10 aspects of executive presence

    Great leaders project a certain presence that's hard to pin down -- but unmistakable. See if you recognize these qualities in yourself or in the executives you admire.This download is also available as an entry in our 10 Things blog.

    Provided By Steve Tobak

  • Downloads // May 2005

    Ten good reasons not to provide free tech support

    As an IT support professional, people routinely ask me to "help" then solve computer problems unrelated to my actual job. I like to help when and where I can, but there are serious pitfalls to accepting such requests. Providing free technical support is often not worth the price you pay,...

    Provided By TechRepublic

  • Downloads // May 2005

    Ten ways to decline a request for free tech support

    Requests for free tech support often catch you off guard and your first instinct is to accept the task. But taking on a free support job is often a significant commitment and can be a real headache. When someone makes an unwelcome request for free tech support, use a response...

    Provided By TechRepublic

  • Downloads // Dec 2009

    Try IBM Cognos Express FREE for 30 days for integrated reporting, analysis & planning

    Download a free trial of IBM Cognos Express, the first and only integrated business intelligence (BI) and planning solution purpose-built for midsize companies. Get essential reporting, analysis, dashboard, scorecard, planning, budgeting & forecasting capabilities in one affordable solution. Try one or all of its modules free for 30 days....

    Provided By IBM

  • Downloads // Oct 2010

    ESG whitepaper: IBM Information Infrastructure Initiative Tames the Information Explosion

    The IBM Information Infrastructure initiative is a new and vitally important pillar supporting the firm‟s Dynamic Infrastructure: Helping Build a Smarter Planet agenda as it enables organizations to consistently gather, store, and utilize information more intelligently?which, in turn, creates more business opportunities, lowers operating costs, and helps mitigate risk.

    Provided By IBM

  • Downloads // Aug 2010

    Risk Assessment tool - what's your risk?

    15 questions on your current risk posture based on results from 258 IT managers

    Provided By IBM

  • Downloads // Jul 2010

    See Smart Work at work in real industry scenarios.

    "Working smarter is a hot topic in companies looking for flexibility, agility and collaboration. The Smart Work: 3D Interactive Demo is the result of thousands of customer implementations in seven industry scenarios: energy, healthcare, traffic, banking, telecom, customer service and supply chains. Play out real-world problems and challenges in...

    Provided By IBM

  • Downloads // Oct 2010

    Windows Server 2008 Trial

    Windows Server 2008 free trial.

    Provided By Microsoft

  • Downloads // Oct 2010

    Sharepoint Server 2010 Trial

    Download Microsoft SharePoint Server 2010 Microsoft SharePoint Server 2010 is the business collaboration platform for the Enterprise and the Web that enables you to connect and empower people through an integrated set of rich features. Whether deployed on-premise or as a hosted service, SharePoint Server 2010 helps you cut...

    Provided By Microsoft

  • Downloads // Sep 2005

    50+ keyboard shortcuts for moving faster in Windows XP

    These 50+ keyboard shortcuts can help you navigate Windows XP faster than ever. The point and click interface has made computers accessible to the masses, but IT pros know it's much faster to use keyboard shortcuts than to point and click. These 50-plus shortcuts will help you navigate Windows...

    Provided By TechRepublic

  • Downloads // Jul 2005

    Seven steps to a sharper IT manager resume

    Tune up your resume with the help of these simple refinements. If a little dust has accumulated on your resume, now's the time for an update. These steps will help you revamp your resume to showcase your accomplishments in a way that will position you for a better job,...

    Provided By TechRepublic

  • Downloads // Aug 2005

    Free Chapter Download - IT Manager's Tool Kit, Third Edition

    Download the Strategic IT Planning chapter for grassroots advice on defining the ideal IT organization and recommendations for creating an aligned enterprise. In addition, you'll learn how IT business alignment veers off track and discover methods for preventing such mistakes.

    Provided By TechRepublic

  • Downloads // Dec 2005

    10 things you should do before letting users take their laptops out the door

    Laptops allow users to stay connected and productive when traveling, but they aren't much good if users can't connect to resources they need or if someone walks off with it at the airport. Here are some measures you can take to make the laptop experience as seamless as possible. ...

    Provided By TechRepublic

  • Downloads // May 2005

    User satisfaction survey form

    User surveys offer an excellent way to determine the level of satisfaction among employees who rely on IT support services. But to get accurate and useful results, it's important to develop a clear and simple assessment form. This revamped version of our sample survey offers a mix of easily answered...

    Provided By TechRepublic

  • Downloads // Apr 2005

    Disaster recovery plan update checklist

    A disaster recovery plan isn't a static document. For the plan to be effective in a crisis, you need to review and reevaluate your recovery strategies and periodically update them to reflect organizational changes and the current state of business operations. This checklist steps through the major DRP practices that...

    Provided By TechRepublic

  • Downloads // Sep 2001

    Tracking accomplishments worksheets

    If you want a pay increase or a promotion, you should download this helpful spreadsheet that help you track your accomplishments on the job. What are you really worth to your company? Put a number on your effectiveness as an IT manager and prove your worth.

    Provided By TechRepublic

  • Downloads // Aug 2002

    Assess staff needs with this spreadsheet

    Determining the number of IT staff needed is not a completely scientific process. But this spreadsheet goes a long way toward helping the IT manager make that determination.

    Provided By TechRepublic

  • Downloads // Nov 2005

    10 things you should know about being a great IT manager

    The 10 suggestions outlined in this download can help both new and seasoned managers become great IT managers. IT Managers can easily get caught up in day-to-day operations and activities and lose sight of important management behaviors. Whether you're a new or seasoned manager, the following suggestions can help...

    Provided By TechRepublic

  • Downloads // May 2002

    High impact resume for the experienced IT pro

    The resume of the experienced IT professional needs to emphasize technical accomplishments and successful projects. Here is an example you can download and use as a template for creating your own resume.

    Provided By TechRepublic

  • Downloads // Dec 2005

    Presentation: 10 things you should know about Microsoft Windows Server Update Services (WSUS)

    This PowerPoint presentation outlines 10 things about Microsoft Windows Server Update Services (WSUS) every network administrator and help desk technician should know. In June 2005, Microsoft released Windows Server Update Services (WSUS), the much-anticipated update to its Software Update Services (SUS). As the successor to SUS, WSUS features...

    Provided By TechRepublic

  • Downloads // Feb 2006

    Quickly assess new employees' computer skills with this evaluation form

    Develop the best plan for training and supporting new employees by using this form to gauge their level of computer expertise. When a new employee walks in the door, the IT staff has gained a user to support--possibly someone who has little or no real computer experience. To avoid...

    Provided By TechRepublic

  • Downloads // Jan 2002

    Welcome letter

    Download this welcome letter from the IT department to help when new employees join your company. Distributing the welcome letter will not only help newbies hit the ground running, it will also reduce calls to the help desk.

    Provided By TechRepublic

  • Downloads // Sep 2005

    Prioritize help desk requests with this call-level chart

    Both large and small IT shops can benefit from using a call-level plan to improve staff productivity and user satisfaction. To help you create such a plan, we've developed this sample call level chart, which you can tailor to meet your needs. Prioritizing support calls is a critical process...

    Provided By TechRepublic

  • Downloads // Feb 2009

    TechRepublic's 2009 IT skills and salary report

    In conjunction with Global Knowledge, TechRepublic presents this year's IT skills and salary report. Find out about IT employment trends, areas of growth and decline, skills that are in demand, highest-paying job roles, highest-paying certifications, and salary ranges broken down by region, job title, and industry.For comparison, check out the...

    Provided By TechRepublic