IT Policies

  • White Papers // Nov 2014

    NetApp Delivers Efficiency at Scale

    This ESG report explores how NetApp Data ONTAP 8.2 QoS can help organisations create a highly efficient, flexible, and scalable data storage environment that supports a shared IT infrastructure foundation for non-disruptive operations, operational efficiency and on-demand IT services. Download this report and learn how to create dynamic, non-disruptive environment...

    Sponsored By NetApp

  • White Papers // Nov 2014

    NetApp for the Private Cloud: Enable the Delivery of ITaaS

    Cloud computing is increasingly being adopted as a way for IT organisations to decrease costs, improve efficiency, and enhance business agility. In a recent IDC survey of IT decision makers, 44% of respondents indicated that they were considering implementing a private cloud—a cloud deployment contained within the corporate firewall to...

    Sponsored By NetApp

  • Presentations // Nov 2014

    5 Must Haves for Enterprise Mobility Management

    Organisations deploying enterprise mobility solutions can boost productivity but as the same time also bring threats to both data protection and end-user privacy. Organisations should have 5 key attributes in their mobility management solution to balance the performance and security. This on-demand webinar from Symantec addresses four broad themes that...

    Sponsored By Symantec

  • White Papers // Nov 2014

    Leveraging The Cloud For Your Big Data Workloads

    This report explores how with the right partner, enterprises can ensure that their Big Data workloads perform consistently, securely, and cost effectively while delivering to a line-of-business colleagues’ need for on-demand, real-time analytics to make smart business decisions. Read More..

    Sponsored By IBM

  • White Papers // Nov 2014

    Symantec Top Ten Tips for Cyber Resilience

    Increasing visibility into Cyber Risk and understanding its potential impact should be an essential element of an organisation’s strategy. Eliminating this risk is impossible and impedes agility. Accepting the right level of risk supports innovation. This is Cyber Resilience. Follow these easy 10 steps on how to secure your business...

    Sponsored By Symantec

  • Case Studies // Nov 2014

    Samsung Printing Efficiencies - Ipswich Hospital NHS Trust Case Study

    It's easy in any large organisation for printers and consumables to end up being bought on an ad hoc basis. This piecemeal approach not only costs more, it is time consuming. This is what happened to the Ipswich Hospital NHS Trust. Learn how Samsung printing solutions assisted the Ipswich...

    Sponsored By Samsung

  • White Papers // Nov 2014

    Simplify HR to Drive Performance

    Global organizations must be responsive to market realities to drive performance. Businesses achieve competitive differentiation through simplicity and consistency across the organization while creating a culture of engagement and performance. Leading HR organizations share their strategies on how they stay ahead of their competitors and how Workday helped them build...

    Sponsored By Workday

  • Research // Nov 2014

    IDG Report 2014 - Mobile Security - Confidence ebbs as BYOD booms

    The recent IDG Research Services survey of IT and business professionals involved with mobile security purchases identifies the main vulnerabilities of mobile devices, as well as strategies taken to counter those vulnerabilities. Mobile device security is a moving target, and requires organizations to stay up-to-date on not just the threats,...

    Sponsored By Dell

  • White Papers // Nov 2014

    Tailoring Enterprise Applications for Mobile Environments

    The rapid expansion of workplace mobility is driving a rise in the variety of devices and locations that require mobile services. More end users require more data on more devices in more places. Learn how using app development and desktop virtualization can transform your mobile enterprise to improve efficiency. It...

    Sponsored By Dell

  • Research // Nov 2014

    Busting Myths About Mobility

    Innovations in mobile computing have radically changed the way we interact. Now they’re changing the way we do business. While many companies still see mobile solutions as too costly, risky or hard to manage, organizations that see beyond these misconceptions gain access to tremendous possibilities across the enterprise. Dell found...

    Sponsored By Dell

  • White Papers // Nov 2014

    Enabling Devices & Device Management for your Mobility-BYOD Program

    Enterprise initiatives designed to facilitate mobile productivity can deliver important benefits to your organization and your employees. To maximize mobile productivity, your employees need the right devices — devices that not only match employee preferences but also meet both business and IT requirements. This paper suggests best practices for selecting...

    Sponsored By Dell

  • White Papers // Nov 2014

    How Mature is Your Cyber-Security Risk Management?

    A security framework is a step-by-step approach to helping an organization move from meeting its basic security requirements to providing a fully security-optimized environment. Five types of frameworks address progressive steps in security maturity as needs and capabilities change.

    Sponsored By IBM

  • White Papers // Nov 2014

    Advanced Case Management (ACM) Leadership Guide

    A guide that examines how IBM Case Manager offers an extensible platform for enhancing capabilities and protecting investments with additional value-added ECM capabilities from IBM, as well as industry-specific case management applications and best practices from IBM Business Partners.

    Sponsored By IBM

  • White Papers // Oct 2014

    Identity as a Revenue Generator: Getting started with customer focused Identity Management

    Identity is a fundamental requirement to digital growth. Businesses and organizations cannot properly take advantage of mobile, cloud, or Internet of Things (IoT) technologies without a scalable and repeatable identity strategy. Without it, they have no way to identify and engage with their customers in a meaningful way — whether...

    Sponsored By ForgeRock

  • White Papers // Oct 2014

    Infographic: Symantec’s 2014 Internet Security Threat Report

    An infographic report showing the trends of cyber attacks with corresponding statistics to help you understand the current situation of security cyberspace. It looks at vulnerabilities in mobile OS as well as browsers along with spear phishing, spam and bots and gives you in depth information about how Symantec is...

    Sponsored By Symantec

  • White Papers // Oct 2014

    The Cyber Resilience Blueprint: A New Perspective on Security

    The traditional workplace is changing to digital workplace at an exponential rate. This shift has made the workplace more agile and competitive – yet also more vulnerable to cyber attacks. This report goes over the paradigm shift that uses security intelligence laying the foundation for a resilient security strategy. It...

    Sponsored By Symantec

  • eBooks // Oct 2014

    Make remote vendor access more secure. Free ObserveIT eBook

    The threat of user-based attacks has never been higher, with 76% of all breaches coming from accounts with access to sensitive data. With the exploitation of remote vendor access a huge concern, learn how to make working with your contractors more secure with this free e-Book from ObserveIT.

    Sponsored By ObserveIT

  • White Papers // Oct 2014

    Gartner Report: Best Practices in Choosing, Implementing and Using MDM and EMM

    Mobility and security specialists are carefully considering enetrprise mobility management solutions. In this report Gartner takes a look at best practices for evaluating and selecting an EMM solution.

    Sponsored By Citrix Systems

  • White Papers // Oct 2014

    A 15-minute guide for Life Sciences Manufacturing Organizations

    By unifying, simplifying and automating the management of controlled documents, your organization can create efficient, flexible and most importantly compliant manufacturing operations that increase productivity and reduces the risk of remediation, consent decrees and product recalls.

    Sponsored By EMC

  • White Papers // Oct 2014

    Learn the four stages to operational excellence

    The key to effective management is having the right information at your disposal. It does little good to have an “as-designed” document in your hands when there’s a more accurate “as-built” document that you can’t locate. When information is missing mistakes are made.

    Sponsored By EMC

  • White Papers // Oct 2014

    Learn how to make archiving an enterprise advantage: eBook

    Digital information is the lifeblood of the enterprise. Every day, business applications generate invoices, account statements, voice recordings and many other forms of information that must be preserved for business and regulatory purposes. More often than not, this information is inactive and stored in legacy applications that have been replaced...

    Sponsored By EMC

  • White Papers // Oct 2014

    Managing Assets for Maximum Performance and Value

    State-of-the-art asset management is critical in industries such as oil and gas exploration and production, oil refining and gas processing, and utilities that rely heavily on expensive and aging physical assets. Among other benefits, effective asset management reduces costs and risks, improves process flows and business continuity, increases profit margins,...

    Sponsored By EMC

  • White Papers // Oct 2014

    Choosing Cloud Backup Services: a Guide for SMBs

    This whitepaper helps demystify how you can address your data protection needs in your small- to medium-sized business and select the best online backup service to meet your needs. Read more...

    Sponsored By HP

  • Presentations // Oct 2014

    Is Your Business Ready for the Internet of Things

    With the emergence of the Internet of Things (IoT) and the proliferation of connected devices, businesses have instant access to information from numerous sources. They are challenged to use that information to deliver new services in record time to outpace the competition. The huge influx of data creates opportunities for...

    Sponsored By IBM

  • eBooks // Oct 2014

    Enterprise File Synch & Share eBook

    Read this ebook from the Aberdeen Group to see highlights of the latest research on file synch / file share solutions to support personal productivity and collaboration.

    Sponsored By IBM

  • White Papers // Oct 2014

    Gartner Multi-Channel Campaign Mangement Magic Quadrant

    Multichannel campaigns must perform better than ever to engage today's customers. Read this report by Gartner to learn about the strengths and weaknesses of providers and how they're adapting to these new demands where IBM is cited as a leader in Gartner's 2014 Magic Quadrant for Multi-Channel Campaign Management. You’ll...

    Sponsored By IBM

  • eBooks // Oct 2014

    Seeing Managed File Transfer as Strategic: Business Users Need Full Visibility

    Read this e-book to find out how you can create your own innovative approach to managed file transfer—one that ensures reliable, convenient and secure file transfers across every business process.

    Sponsored By IBM

  • Tools & Templates // Oct 2014

    MFT Maturity Assessment Tool

    Complete this quick assessment and receive a report that benchmarks your organizations current practices against those of Best-in-Class companies.

    Sponsored By IBM

  • eBooks // Oct 2014

    From Chaos to Control: Creating a Mature File Transfer Process

    Read this ebook from Aberdeen to learn why leading organizations are moving away from the chaos of multiple methods to a single managed file transfer platform, and get best practices for developing a secure, best-in-class file transfer process of your own.

    Sponsored By IBM

  • White Papers // Oct 2014

    Best Practices in Intelligent Search in the Age of Big Data

    Learn how you can easily provide real-time access to unified content from multiple sources and deliver new insights to improve decision making and productivity. You will also learn how you can tap into your enterprise social network, with social graphing, to identify internal knowledge experts and facilitate enterprise collaboration. Learn...

    Sponsored By HP

  • eBooks // Oct 2014

    Web Application Security for Dummies

    This book simply explains all about web application security. After reading this book you'll know how to use a web application security scanner to quickly find vulnerabilities and remediate them for stronger security. Learn more...

    Sponsored By Qualys

  • White Papers // Oct 2014

    Six Essential Elements of Web Application Security

    This whitepaper highlights the six key best practices that industry-leading organizations are using in their web application security efforts while reducing resource requirements and lowering the TCO. Read more...

    Sponsored By Qualys

  • White Papers // Oct 2014

    Best Practices for Selecting a Web Application Scanning (WAS) Solution

    This checklist of best practices will save you time and help you understand what to look for when selecting a WAS solution, whether you have a handful of apps or thousands. Learn more...

    Sponsored By Qualys

  • White Papers // Oct 2014

    DBAs: Control the Cloud

    DBAs know that staying vital in their profession means working with, and in, the cloud. In this new white paper, see how DBAs can avoid “database isolation management,” and how a broad perspective gives DBAs control over any database environment . Get this paper today.

    Sponsored By Dell Software

  • White Papers // Oct 2014

    New : Top Communication Trends for Business Professionals

    Plantronics surveyed 1,800 enterprise employees in the US, UK, Germany, China, India and Australia. All professionals surveyed work in medium or large-size companies (100+ employees). Findings show that professionals are certainly putting all these new technologies to frequent use. In fact, 78% of those polled said their email usage had...

    Sponsored By Plantronics

  • White Papers // Oct 2014

    Meeting Workforce Demands: Why—and How—IT Should Modernize End-User Computing

    IT departments face unprecedented challenges in keeping both IT and end-users efficient and productive. This paper discusses top trends and how today’s most successful CIOs are taking a more holistic viewpoint towards the new end-user computing landscape. Here they share their best practices for maximizing agility, meeting end user demands...

    Sponsored By VMware

  • White Papers // Oct 2014

    Bridging the gap between user expectations and IT’s ability to deliver

    Learn why a significant, ongoing disconnect exists between the need and importance of meeting end-user expectations and the ability of IT to do so. A recent study by CIO of four annual surveys finds that although the struggle exists, year after year, improving both end user and customer satisfaction prevails...

    Sponsored By CA Technologies

  • White Papers // Oct 2014

    Turning APM into an IT Detective

    This informative report offers best practices to get APM right including common challenges businesses must overcome. Read this CIO report and learn how staffing effects APM, why some APM implementations do not deliver ROI, and how you can avoid the downfall.

    Sponsored By CA Technologies

  • White Papers // Oct 2014

    Truth revealed : The real DevOps story

    Smart businesses are seeing real business value out of their use of DevOps—better software quality, faster time to market, and increased revenue. What do they know that you don’t know? To discover the secrets behind the use of DevOps, research firm Vanson Bourne surveyed 1,300 senior IT decision-makers at enterprise...

    Sponsored By CA Technologies

  • White Papers // Sep 2014

    What you really want from Infrastructure Management

    This whitepaper explores the benefits of a complete and unified visualisation system that can monitor everything in IT operations environment, monitoring the performance, and availability of any aspect that support business services.

    Sponsored By CA Technologies

  • White Papers // Jun 2014

    Fundamentals of the PKI Infrastructure

    Securing corporate information can be a challenge, considering the numerous technologies and platforms that need to be protected. One technology that definitely helps achieve secure data is public key infrastructure (PKI), which enhances the security of data by using advanced access methods and making sure the authenticity of the data...

    Sponsored By Global Knowledge

  • White Papers // Feb 2014

    Anatomy of a Cyber-Attack

    As the number and severity of cyber-crimes continues to grow, it’s important to understand the steps cyber-criminals take to attack your network, the types of malware they use, and the tools you need to stop them.

    Sponsored By Dell Software

  • eBooks // Oct 2014

    Web Application Security for Dummies

    This book simply explains all about web application security. After reading this book you'll know how to use a web application security scanner to quickly find vulnerabilities and remediate them for stronger security. Learn more...

    Sponsored By Qualys

  • White Papers // Apr 2014

    10 Things Every Web Application Firewall Should Provide

    Securing Web applications against cybercriminals, hacktivists, and state-sponsored hackers is a never-ending effort. Hackers evade traditional network security defenses to take down websites and to steal data. Malicious users probe websites around-the-clock looking for vulnerabilities. Automation tools such as off-the-shelf attack toolkits and botnets make it...

    Sponsored By Imperva

  • Videos // Jul 2014

    Monitor and Protect Critical Web Applications with a Web Application Firewall

    Web applications are a prime target for hackers because they are easily accessible and can yield highly valuable data. Companies need to protect their websites, but without compromising performance. Imperva’s Web Application Security solutions continuously adapt to evolving threats, and enable security professionals, network managers, and application developers to mitigate...

    Sponsored By Imperva

  • Research // Sep 2014

    International Mobile Security Survey Research and Considerations for Enterprise IT

    To better understand the rising security challenges associated with integrating mobile devices into business operations, Cisco recently conducted an international survey that explored the attitudes and experiences of end users worldwide. This survey provides insights on how best to approach providing your workers with productive, flexible, and secure network access...

    Sponsored By Cisco Systems

  • White Papers // Apr 2014

    What Next Generation Firewalls Miss: 6 Requirements to Protect Web Applications

    Web application attacks threaten nearly every organization with an online presence. While some security vendors contend that their next generation firewalls can stop Web attacks, these products lack essential Web security features, leaving customers exposed to attack. This white paper lays out the six key requirements needed to protect Web...

    Sponsored By Imperva

  • White Papers // Jun 2014

    Improve your Unified Communications ROI

    IT decision makers concentrate hard on vintegrating real-time tools like instant messaging and voice and video conferencing with voicemail, email and text messages, they neglect the emotional and informational needs of the end user. The result? Your company has made a significant investment on a flawless UC platform and cutting...

    Sponsored By Plantronics

  • White Papers // Jul 2014

    Selecting the Correct Path to Private Cloud

    Cloud computing models offer a new approach for IT organizations to deliver business services to end users. By implementing their own internal or "private" cloud infrastructures, IT organizations can deploy a technology model that provides both flexible IT architectures and dynamic business agility.

    Sponsored By EMC

  • White Papers // Jul 2014

    IDC Report: The Future of eMail is Social

    This IDC white paper looks at the current state of enterprise email and perceived and real problems that surround its use. The paper discusses the changing nature of collaboration and work fueled by the social web by examining email trends and the emergence of new social collaboration tools. It reveals...

    Sponsored By IBM

  • White Papers // Sep 2014

    ForgeRock Open Identity Stack

    Identity and Access Management (IAM) services were traditionally built for a company's internal use, to assist with manual on and off boarding, and establishing access privileges to company data and systems behind the firewall. Today though, a company must implement a dynamic IAM solution that serves employees as well as...

    Sponsored By ForgeRock

  • White Papers // Sep 2014

    10 Essential Elements for a Secure Mobility Strategy

    With enhanced mobility and work flexibility comes increased information security risk. Explore the security implications and capabilities of the major mobile OS platforms and learn more about best practices to fortify security while supporting new levels of productivity.

    Sponsored By Citrix Online

  • White Papers // Jun 2014

    Take Control of Large File Sharing Services

    Bloor Research outlines best practice for large file sharing in the enterprise and assesses current vendors.

    Sponsored By Mimecast

  • White Papers // Aug 2012

    The Importance of Managing Privileged Accounts

    Discover invaluable insights on the benefits of properly managing administrative privileges, developing a policy for managing privileged accounts and enforcing those policies. Could you be managing your privileged accounts better? Download the whitepaper today and find out.

    Sponsored By Dell Software

  • White Papers // May 2014

    Making the Real Time Enterprise a Reality

    REAL TIME. ON DEMAND. ALWAYS ON. Such are the expectations of businesses in today’s global information economy. Customers demand agility, responsiveness, and innovation from all companies today. And they’re comparing their experiences with businesses in every industry against firms that embody all three capabilities. Read this whitepaper to discover how...

    Sponsored By SAP

  • White Papers // Jan 2014

    White Paper: Manage IT services efficiently. Serve business effectively.

    Aiming to manage your IT services efficiently and serve the business more effectively? Adapting to a constantly changing IT environment—while also meeting the needs of business and end users— requires a new approach to managing operations. The methodology that has emerged to fill this vacuum is called business service management...

    Sponsored By Hewlett-Packard (HP)

  • eBooks // Jul 2014

    Cybersecurity for Dummies eBook

    APTs (advanced persistent threats) have changed the world of enterprise security and how networks and organizations are attacked. These threats, and the cyber-criminals behind them, are experts at remaining hidden from traditional security while exhibiting an intelligence, resiliency, and patience that has never been seen before. Controlling these threats...

    Sponsored By Palo Alto Networks

  • White Papers // Oct 2013

    Evolving Your IT Services Offering in a Modern Mobile World

    To stay competitive, IT solution providers must evolve their IT services offering and embrace the modern needs of mobility through service-oriented and mobile safeguard technology. Get enabled to answer the IT service calls of clients wanting to get connected to their data, stay connected to their data and ensure they...

    Sponsored By LabTech Software

  • Downloads // Aug 2014

    Improving Customer Service with First-Class Remote Support

    Want to provide excellent customer support, while minimizing operational costs? Organizations like you are turning to remote support solutions to connect to various devices and pull system diagnostics, push configurations and view the device to deliver personalized, hands-on support. Rescue from LogMeIn, provides a sophisticated set of core...

    Sponsored By LogMeIn Rescue

  • eBooks // Jul 2014

    Analytics and Big Data for the Midmarket (eBook)

    With so much emphasis in the business world being placed on big data and analytics, it can be easy for midsize businesses to feel like they’re being left behind. These organizations often recognize the benefits offered by big data and analytics, but have a hard time pursuing those benefits with...

    Sponsored By IBM

  • White Papers // Mar 2014

    Manage Data Security and Application Threats with a Multi-tiered Approach

    The IBM Security AppScan portfolio includes advanced security testing and a platform for managing application risk, and easily integrates with other IBM Security solutions to provide the end-to-end protection required by today's organizations.

    Sponsored By IBM

  • White Papers // Oct 2013

    Top Ten Criteria for Selecting a Managed Services Provider

    When you’re faced with growing expectations to create business value with limited resources, where can you turn? Increasingly, IT organizations are looking to trusted IT services providers like IBM to help reduce cost, manage complexity, maintain leading-edge skills and adopt technology innovation. Read the white paper to find out how...

    Sponsored By IBM

  • Downloads // Aug 2014

    Help Desk & IT Asset Management Software – Extremely Affordable & Easy-to-Use

    SolarWinds® Web Help Desk® (WHD) is a web-based help desk software that simplifies, centralizes and automates help desk management tasks including ticketing management, IT asset management, IT change management, knowledge management, incident & problem management, SLA management, & more. SolarWinds WHD provides email-to-ticket automation, dynamically assigns, routes and escalates trouble...

    Sponsored By SolarWinds

  • White Papers // Oct 2014

    Infographic: Symantec’s 2014 Internet Security Threat Report

    An infographic report showing the trends of cyber attacks with corresponding statistics to help you understand the current situation of security cyberspace. It looks at vulnerabilities in mobile OS as well as browsers along with spear phishing, spam and bots and gives you in depth information about how Symantec is...

    Sponsored By Symantec

  • Research // Aug 2014

    Process Powered Change Management

    Deliver change with accuracy and speed. This new infographic shows how companies have achieved 50% improvement in speed and accuracy with server change management. Get more facts and insights by downloading the infographic now.

    Sponsored By HP

  • Videos // Aug 2014

    Experience the Power of IT Process Automation

    Bridge the physical/virtual gap. See how HP Operations Orchestration enables you to orchestrate physical, virtual, and cloud-based infrastructure and IT processes.

    Sponsored By HP

  • eBooks // Aug 2014

    Secrets of Effective Server Change Management

    Take control of change. Only 23% of IT organizations have an acceptable change-related incident rate. Download HP’s new eBook and learn how to dramatically decrease the number of incidents caused by poor server change management.

    Sponsored By HP

  • White Papers // Aug 2014

    Interactive Infographic: A Personal Training Guide for Your Journey to the Cloud

    Is your IT infrastructure healthy or is it struggling to meet the intensifying demands placed on it by today's evolving business environment?, are emerging trends in cloud computing, big data, mobility, and security making your IT organisation leaner, smarter and more agile, or is it making it obsolete, unresponsive, and...

    Sponsored By NetApp

  • Tools & Templates // Oct 2014

    MFT Maturity Assessment Tool

    Complete this quick assessment and receive a report that benchmarks your organizations current practices against those of Best-in-Class companies.

    Sponsored By IBM

  • eBooks // Oct 2014

    From Chaos to Control: Creating a Mature File Transfer Process

    Read this ebook from Aberdeen to learn why leading organizations are moving away from the chaos of multiple methods to a single managed file transfer platform, and get best practices for developing a secure, best-in-class file transfer process of your own.

    Sponsored By IBM

  • White Papers // Sep 2014

    The Cross-Browser Configuration Conundrum

    With the proliferation of available browsers, plus the boom in usage of devices to navigate the Internet, cross-browser testing has become a vital part of website development. Developers must ensure that, no matter which browsers are used to view their website the site will look and function the same way.

    Sponsored By Micro Focus

  • White Papers // Apr 2014

    Cutting the Cost of Application Security

    Web application attacks can result in devastating data breaches and application downtime, costing companies millions of dollars in fines, brand damage, and customer turnover. This white paper illustrates how the Imperva SecureSphere Web Application Firewall provides a Return on Security Investment of 2090% by preventing data breaches and website downtime....

    Sponsored By Imperva

  • White Papers // Sep 2014

    Could your content be working harder and smarter?

    Equipping IT with the resources that they need to optimize the user experience to match that of consumer applications can help you achieve the business outcomes you want, while making the most of your enterprise content management (ECM) investments.

    Sponsored By IBM

  • White Papers // Aug 2014

    2013 Threat Report

    This report extensively details and categorizes recent global trends in network threats. The Dell SonicWALL Threat Research Team detected and prevented more than 1.06 trillion IPS related incidents and blocked more than 1.78 billion malwares downloads.

    Sponsored By Dell Software

  • White Papers // Aug 2014

    Promise Healthcare Case Study

    Promise Healthcare improved security, achieve HIPAA compliance, and gained visibility into and control over network utilization by replacing its outdated firewalls with Dell SonicWALL NSA 6600 firewalls.

    Sponsored By Dell Software

  • White Papers // Oct 2014

    Best Practices for Selecting a Web Application Scanning (WAS) Solution

    This checklist of best practices will save you time and help you understand what to look for when selecting a WAS solution, whether you have a handful of apps or thousands. Learn more...

    Sponsored By Qualys

  • eBooks // Oct 2013

    Finding Success in the Cloud

    Over the past few years, the cloud market has grown by leaps and bounds while becoming an integral part of IT operations. Cloud computing is a great way for businesses of all sizes to create collaborative environments with little investment, and it’s a profitable way for IT service providers to...

    Sponsored By LabTech Software

  • eBooks // Oct 2013

    Top Ten Considerations for Selecting the Right RMM Solution

    Remote monitoring and management (RMM) is an important part of your IT services offering. RMM tools enable service delivery and provide a number of benefits, including increased customer service levels, time and money savings, and ultimately a more effective and profitable business. Read this eBook for tips to ensure you...

    Sponsored By LabTech Software

  • White Papers // Jun 2014

    Qantas supports business transformation with CA Clarity On Demand

    Business: Qantas is Australia’s largest domestic and international airline, carrying nearly 20% of all passengers travelling in and out of the country. Challenge: to maintain its competitive advantage in the increasingly difficult aviation industry, Qantas embarked on a major transformation programme to position the company for a strong and sustainable...

    Sponsored By CA Technologies

  • White Papers // Jun 2014

    Discover CA Nimsoft Monitor

    Across the complete spectrum of IT infrastructure, from data centers to cloud environments, CA Nimsoft Monitor provides an unparalleled array of capabilities that speed deployment, unify management, and maximize performance and uptime.

    Sponsored By CA Technologies