IT Policies

  • Webcasts // Feb 2014

    On-demand Webcast - ZDNet's Cloud Priorities 2014

    ZDNet’s Cloud Priorities 2014 webcast, sponsored by Windstream, will debut findings from a research study we conducted among our readers on cloud computing in North America. Our own Bill Detwiler, managing editor of Tech Pro Research, will share key findings from the study and discuss the most ground-breaking cloud trends....

    Sponsored By ZDNet

  • White Papers // Jan 2014

    Cyber Security Index

    An effective cyber security strategy calls for the latest intelligence on the kinds of attacks that are occurring, who is committing them, and how often they are happening. A new IBM report offers expert insight into a range of security statistics, based on monitoring tens of billions of security events...

    Sponsored By IBM

  • White Papers // Jan 2014

    OpenText Fax2Mail vs. Fax Machines

    An overview of a fax service that eliminates fax machines, enhances employee productivity and drives profitability.

    Sponsored By OpenText

  • White Papers // Jan 2014

    Surviving the technical security crisis

    As new threats emerge every day, the need for qualified security staff is growing. But there aren’t enough people with technical security skills to go around. That gap is leaving organizations exposed. In fact, in a recent survey conducted by Forrester Consulting and commissioned by IBM, 92% of security leaders...

    Sponsored By IBM

  • eBooks // Jan 2013

    Cloud Services for Dummies eBook

    Cloud computing is becoming an integral part of many companies’ business and technology strategies. There are many different delivery models. But two foundational services are essential for cloud computing to become a strategic part of the overall computing infrastructure: Infrastructure as a Service (IaaS) for access to compute and storage...

    Sponsored By IBM

  • White Papers // Dec 2013

    3 ways clinicians can leverage a patient portal to craft a healthcare community

    You probably have several goals for your patient portal of choice. Is “community” one of them? With a bevy of vendors offering portal solutions, it can be challenging for a hospital to know where to start. Fortunately, YourCareCommunity helps ease the decision-making process.

    Sponsored By Healthtech Holdings

  • White Papers // Oct 2013

    Know What Customers Want Before They Do

    Webcast Summary: Today’s consumers and B2B companies only want interactions that are relevant, personalized, and based on a customer’s situation and preferences. Companies that fail to provide relevant offers will be left behind.

    Sponsored By Oracle

  • White Papers // Jan 2014

    Avoiding the pitfalls of outdated disaster recovery plans: Evolving business expectations and threats may require new disaster recovery approaches

    IBM has identified seven outdated assumptions on which many organizations base their disaster recovery plans. This white paper lists them and discusses how to modernize disaster recovery operations.

    Sponsored By IBM

  • White Papers // Jan 2014

    Private cloud services from IBM. Flexible end-to-end solutions for transforming the enterprise

    Private clouds can drive operational efficiencies and transformative business model change, but maximizing these benefits requires a carefully planned strategy and flexible, scalable services. IBM’s holistic approach and integrated portfolio of end-to-end services provides multiple pathways to private cloud. Success hinges on ensuring the infrastructure is cloud-ready, developing an actionable...

    Sponsored By IBM

  • White Papers // Jan 2014

    Cisco UCS C-Series Rack Servers with Intelligent Intel Xeon Processors for Microsoft Exchange Server

    Cisco Unified Computing System™ (Cisco UCS®) C-Series Rack Servers and B-Series Blade Servers with intelligent Intel® Xeon® processors deliver messaging flexibility and choice to businesses of every size. Read this white paper to find out how you can adequately support and scale servers like Microsoft Exchange, whilst reducing operating expenses,...

    Sponsored By Cisco

  • White Papers // Apr 2013

    The future of email and application is social.

    This white paper examines the state of collaboration in today's enterprise and provides an IBM point of view on how collaboration will evolve, along with how Notes and Domino software will fit into the new collaboration equation.

    Sponsored By IBM

  • White Papers // Feb 2014

    FTP Risk Advisor Tool

    By answering 12 questions, this online tool will provide you with a customized report with recommendations to remediate your FTP risk.

    Sponsored By IBM

  • Analyst Briefings // Feb 2014

    Inegrated Systems and Streamlined Practices Propel New, Responsive IT Organizations

    Enterprise IT leaders must transform their organizations to be responsive to fast-changing business needs. This paper characterizes a significant IT transformation that’s underway for firms just beginning the journey or those already in the middle of the change.

    Sponsored By IBM

  • Webcasts // Feb 2014

    On-demand Webcast: 2014 Email Predictions From The Most Interesting Man in Email Today

    Join the man who made CMO Magazine’s list of “50 Marketing Leaders You Should Know” for a scintillating sneak peek into what email leaders today are most concerned about. Bill McCloskey, founder of TheOneHundredClub.org, eDataSource.com and Only Influencers, has his finger on the pulse of what’s happening in email today....

    Sponsored By Message Systems

  • eBooks // Mar 2014

    2014 Cloud Guide: Insights For a Great Migration

    The cloud space is noisy—full of opinions, statistics and data. There’s plenty of information out there—but knowing what and who to trust can be a challenge. Here’s a quick look at important cloud computing trends and a short list of trusted resources that will point you in the right direction....

    Sponsored By Windstream Communications

  • Webcasts // Jan 2014

    Webcast: 3 Steps to Content Sharing and Collaboration ft. Forrester Research

    Consumer sync and share tools help people access and send personal files, but smart IT leaders know that businesses require more than just ease-of-use. Strong security, mobile support, and deployment architecture are just a few of the many important factors to consider when evaluating vendors for a company-wide solution. Where...

    Sponsored By Box

  • White Papers // Apr 2013

    Mobile Content, Collaboration & IDC's 3rd IT Platform: The Next Frontier for the Mobile Enterprise

    IDC focuses this article on talks about the new IT platform. This 3rd IT Platform will be the new wave for the about the next 25 years, so they urge all current companies to embrace it themselves. They also talk about how mobile is a huge part of this...

    Sponsored By Box

  • White Papers // Jan 2014

    The flexible workplace: Unlocking value in the “bring your own device” era

    Flexible workplace forward thinkers are reporting productivity increases and cost decreases of 20% or more. Learn to achieve these benefits for your business by downloading the IBM executive report Achieving success with a flexible workplace: Forward thinkers’ best practices to enhance productivity, spur innovation and reduce costs. The report contains...

    Sponsored By IBM

  • White Papers // Jan 2014

    Reengineering IT discovery with analytics and visualization

    IT discovery is an imperative first step in any data center migration or IT optimization initiative. But traditional discovery techniques can be complex and costly to implement. ALDM (analytics for logical dependency mapping) is changing all of that. Read the white paper to learn how ALDM reengineers IT discovery using...

    Sponsored By IBM

  • White Papers // Apr 2013

    IDC Report: The Future of eMail is Social

    This IDC white paper looks at the current state of enterprise email and perceived and real problems that surround its use. The paper discusses the changing nature of collaboration and work fueled by the social web by examining email trends and the emergence of new social collaboration tools. It reveals...

    Sponsored By IBM

  • White Papers // Mar 2013

    Anticipate, engage and deliver exceptional web experiences.

    IBM Customer Experience Suite and IBM Intranet Experience Suite help organizations delight customers through a consistently exceptional web experience and empower employees with the social business tools they need to drive better business results. IBM Customer Experience Suite features rich, integrated capabilities for managing web content, real-time social communications, robust...

    Sponsored By IBM

  • White Papers // Feb 2014

    Structuring IT for Integrated System

    To meet business demands for more solutions faster at lower costs, IT leaders are transforming their systems, organizations, people, and processes. Much faster delivery of solutions is only half of the challenge; systems and business process integrity must complete the picture. A key strategy: Adopt systems that pre-integrate servers, storage,...

    Sponsored By IBM

  • White Papers // Feb 2014

    Manage Identity and Access for Continuous Compliance and Reduced Risk.

    As organizations strive to securely deliver high-quality, high-availability services to their user communities, they grapple with cost control and ever-changing user populations, access points,and applications. But that is only part of a larger challenge related to identity and access management (IAM). Services must be delivered solely to the right people,...

    Sponsored By IBM

  • Webcasts // Mar 2014

    On-demand Webcast - IT Risk Management: Why it is a Critical Component of Your Business Strategy

    In today’s business environment, ongoing increases in cyber-security attacks, “cyber-terrorism” and other IT security threats are forcing corporations to evolve their understanding of the value of IT risk management and its importance to business success. What used to be viewed as a compliance function is now considered a critical strategic...

    Sponsored By IBM

  • White Papers // Jun 2013

    Why Complexity Is IT Security’s Worst Enemy

    Organizations across the world continue to strive for greater agility, efficiency and innovation. But they also need to cut costs, improve productivity and become more competitive. While this is nothing new, the fact remains that IT is arguably the key department tasked with supporting these needs and ultimately making this...

    Sponsored By Kaspersky Lab

  • White Papers // Oct 2013

    Cutting Complexity – Simplifying Security

    With corporate IT becoming increasingly complex, how can IT management boost efficiency… while improving corporate security? Kaspersky Lab's latest whitepaper, "Cutting Complexity – Simplifying Security" looks at how the latest IT Systems Management solutions can simplify and automate a vast range of routine IT management tasks, in order to:...

    Sponsored By Kaspersky Lab

  • eBooks // Mar 2014

    6 Secrets to Offering Exceptional Customer Service

    The vast majority of people are not experiencing great service. Nearly a third of consumers believe that businesses are now paying less attention to providing good customer service. On top of that, just 7% of those polled say that customer service experiences they have with companies typically exceed their...

    Sponsored By Salesforce.com

  • White Papers // Oct 2013

    Migration Insight

    The Migration Insight eGuide summarizes five IT Professional’s real-world advice about managing both client and server operating system migrations. Read this paper to learn more about these specific experiences and the positive impacts to businesses based on their decision to update OS options. Find out about the migration process, training...

    Sponsored By Dell & Microsoft

  • White Papers // Oct 2013

    The State of Servers Usage

    This white paper provides information on an exclusive study that looked at server evaluation criteria and purchase plans among SMBs as well as solutions for updating their infrastructures to prepare for business growth. Sponsored by HP and Intel® Xeon® Processor : Intel,...

    Sponsored By HP & Intel® Xeon® Processor

  • White Papers // Oct 2013

    10 Reasons your Business Needs VoIP

    Voice over Internet from Alaska Communications lets you make and receive calls over the Internet anywhere, anytime—keeping employees connected and boosting productivity. It’s a hosted and flexible phone communication solution that works the way you do. No hardware equipment to purchase, software to maintain or even IT staff to hire...

    Sponsored By Alaska Communications

  • Webcasts // Feb 2014

    HP: Forrester Research: Application Management- Better Outcomes, Faster Results

    Conditioned by experiences with mobile and cloud-based software, customers are demanding faster responsiveness to their needs. Winning or losing customers now depends on your ability to remove delivery barriers so you can produce high-quality applications on demand. The race for customers is on—are you prepared to win? Join us...

    Sponsored By HP

  • White Papers // Feb 2014

    Making Financial Services Cloud-Ready

    Financial institutions have the opportunity to streamline operations and realize savings from the cloud just like many organizations in other industries have achieved before them. But unlike organizations in less sensitive and less regulated verticals, financials have been understandably hesitant to place all of their trust in cloud services. By...

    Sponsored By INetU

  • Webcasts // Mar 2014

    Live Webcast: How to Protect and Recover SharePoint Data

    Microsoft SharePoint is an amazingly popular solution for sharing and centralizing control over important business data. Join us as we talk about the value of virtualizing your SharePoint infrastructure and the benefits of using Veeam® Backup & Replication™ to protect the valuable data that resides in your SharePoint databases. ...

    Sponsored By Veeam Software

  • Case Studies // Apr 2014

    Forrester Report: Surviving the Technical Security Crisis

    As new threats emerge every day, the need for qualified security staff is growing. But there aren't enough people with technical security skills to go around. That gap is leaving organizations exposed. In fact, in a recent survey conducted by Forrester Consulting and commissioned by IBM, 92% of security leaders...

    Sponsored By IBM

  • White Papers // Apr 2014

    Forrester: Enterprises Shift To Smart Process Apps To Engage Customers

    This report will give you insights on how organisations can bridge the gap between systems that engage customers, using the latest mobile, social, analytics technology and systems of record. Download this Forrester report to learn how Kofax helped organisations improve their efficiencies and service qualities.

    Sponsored By Kofax

  • White Papers // Apr 2014

    IBM: Surviving the Technical Security Skills Crisis

    As new threats emerge every day, the need for qualified security staff is growing - but there aren’t enough people with technical security skills to go around. That gap is leaving organizations exposed. In fact, in a recent survey conducted by Forrester Consulting and commissioned by IBM, 92% of security...

    Sponsored By IBM

  • Tools & Templates // Jan 2014

    Server Managed Services Benefit Assessment Tool

    According to an IDC report, IBM Server Managed Services clients are reducing mean time to resolution by up to 73% while reducing server outages by 61%. Use the Server Managed Services Benefit Assessment Tool to learn how IBM Server Managed Services can help you improve IT staff productivity by 42%,while...

    Sponsored By IBM

  • White Papers // Oct 2013

    Top ten criteria for selecting a managed services provider

    When you’re faced with growing expectations to create business value with limited resources, where can you turn? Increasingly, IT organizations are looking to trusted IT services providers like IBM to help reduce cost, manage complexity, maintain leading-edge skills and adopt technology innovation. Read the white paper to find out how...

    Sponsored By IBM

  • White Papers // Jan 2014

    Understanding the Economics of IT Risk and Reputation

    Which IT risks cause the most financial damage? What can you do now to address IT and reputational risk? A recent worldwide IBM study focused on understanding the financial and reputational consequences of IT failures. We set out to discover the elusive numbers that organizations need for building a business...

    Sponsored By IBM

  • Case Studies // Mar 2013

    Case Study: Cincinnati Zoo and Botanical Garden

    The Cincinnati Zoo & Botanical Garden is one of the nation's most popular attractions, a Top 10 Zagat-rated Zoo, and a Top Zoo for Children according to Parent's Magazine. Each year, more than 1.3 million people visit its 71-acre site, which is home to more than 500 animal and 3,000...

    Sponsored By IBM