IT Policies

  • White Papers // Jul 2014

    Three Key Principles to Accelerating Web Applications

    Most organizations are concerned with the speed of their applications. Whether it involves an internal business application or a customer-facing shopping site, web application performance can have a huge impact on business performance. A faster-performing web application results in greater sales, better user engagement and improved productivity. The aim of...

    Sponsored By F5

  • Research // Jul 2014

    Mitigating Multiple DDoS Attack Vectors

    Security professionals need to understand how to plug the security gap from Layers 3 to 7, and protect against multi-layer attacks, with a full proxy security architecture.  It's time to rethink and refine the enterprise security architecture, so organizations can remain agile and resilient against future threats.  Download this infographic...

    Sponsored By F5

  • Videos // Jul 2014

    Introduction to Operations Orchestration

    This video introduces operations orchestration and shows how to build a very simple flow in operations orchestration. Watch now-and learn how to improve automation deployment time, manage scale, improve consistency and increase automation reliability.

    Sponsored By HP

  • Live Event // Jul 2014

    Live Webcast: The Future of Meetings

    Join us for this LIVE event! Thursday, August 7, 2014 10 AM (PDT) / 1 PM (EDT) Let’s face it -- your meetings have likely gone a bit out of control. With more time allocated for gathering than for actual work, companies of all shapes and sizes are suffering from...

    Sponsored By Citrix Online

  • White Papers // Jul 2014

    Total Cost of Ownership Analysis of a Traditional Data Centre vs. a Scalable - Download Now

    Standardised, scalable, pre-assembled, and integrated data centre facility power and cooling modules provide a “total cost of ownership” (TCO) savings of 30% compared to traditional, built-out data centre power and cooling infrastructure. Avoiding overbuilt capacity and scaling the design over time contributes to a significant percentage of the overall savings....

    Sponsored By APC by Schneider Electric

  • White Papers // Jul 2014

    Whitepaper: Cooling Strategies for IT Wiring Closets and Small Rooms

    Cooling for IT wiring closets is rarely planned and typically only implemented after failures or overheating occur. Historically, no clear standard exists for specifying sufficient cooling to achieve predictable behaviour within wiring closets. This paper describes the science and practical application of an improved method for the specification of...

    Sponsored By APC by Schneider Electric

  • White Papers // Jul 2014

    Maximize your UC&C Outcomes

    Unified communications and collaboration (UC&C) solutions like Microsoft® Lync® are transforming the workplace. With presence, real-time voice, HD video, and rich collaboration capabilities seamlessly integrated into their office productivity suite, today’s employees can engage customers and connect with colleagues and partners from anywhere, at any time, using any device. Read...

    Sponsored By HP US

  • Webcasts // Jul 2014

    Top 5 Things Every C# Developer Should Know

    C# has become increasingly popular and complex, putting applications and organizations at risk for software failures. Learn how you can gain deeper intelligence into your code to avoid critical crash causing defects. C# has become increasingly popular and complex, putting applications and organizations at risk for software failures. Learn how...

    Sponsored By Coverity

  • Research // Jul 2014

    Web Application Firewalls Are Worth the Investment for Enterprises

    Firewalls and intrusion prevention systems don't provide sufficient protections for most public-facing websites or internal business-critical and custom Web applications. Here, we explain how Web application firewalls help security leaders to better protect Web applications in their organizations. This Gartner report: Covers the major features of WAF technology...

    Sponsored By Imperva

  • Research // Jul 2014

    2014 Gartner Magic Quadrant for Web Application Firewalls

    Gartner, Inc. has released the 2014 Magic Quadrant for Web Application Firewalls. Imperva has been positioned as the Leader in this quadrant based on completeness of vision and ability to execute in the Web Application Firewall market. Register now to view the complete report.

    Sponsored By Imperva

  • Webcasts // Jul 2014

    Not Enough: IPSs and NGFWs Leave Dangerous Gaps in Enterprise Security

    Network security solutions are no longer enough to protect enterprises. Despite huge investments in the latest intrusion prevention systems (IPS) and next-generation firewalls (NGFWs), companies are still getting hacked. To protect against web-based threats, organizations need a web application firewall. In this on-demand webinar, Research Director Adam Hils of lead...

    Sponsored By Imperva

  • Videos // Jul 2014

    Monitor and Protect Critical Web Applications with a Web Application Firewall

    Web applications are a prime target for hackers because they are easily accessible and can yield highly valuable data. Companies need to protect their websites, but without compromising performance. Imperva’s Web Application Security solutions continuously adapt to evolving threats, and enable security professionals, network managers, and application developers to mitigate...

    Sponsored By Imperva

  • White Papers // Jul 2014

    IDC Report: The Future of eMail is Social

    This IDC white paper looks at the current state of enterprise email and perceived and real problems that surround its use. The paper discusses the changing nature of collaboration and work fueled by the social web by examining email trends and the emergence of new social collaboration tools. It reveals...

    Sponsored By IBM

  • White Papers // Jul 2014

    The future of email and applications is social

    This white paper examines the state of collaboration in today's enterprise and provides an IBM point of view on how collaboration will evolve, along with how Notes and Domino software will fit into the new collaboration equation.

    Sponsored By IBM

  • White Papers // Jul 2014

    Using IBM Social Business to Take Your Business Relationships to the Next Level: A Game Changer for Small, Medium, and Large Businesses.

    This IBM Redguide™ publication provides information about IBM Social Business and includes details about the business need and the value of transformation to a social business. It presents a high-level Social Business component diagram, highlights key capabilities, and includes customer case studies that exemplify how some of these capabilities can...

    Sponsored By IBM

  • White Papers // Jul 2014

    Anticipate, engage and deliver exceptional web experiences.

    IBM Customer Experience Suite and IBM Intranet Experience Suite help organizations delight customers through a consistently exceptional web experience and empower employees with the social business tools they need to drive better business results. IBM Customer Experience Suite features rich, integrated capabilities for managing web content, real-time social communications, robust...

    Sponsored By IBM

  • Case Studies // Jul 2014

    Cincinnati Zoo transforms customer experience and boosts profits

    The Cincinnati Zoo & Botanical Garden is one of the nation's most popular attractions, a Top 10 Zagat-rated Zoo, and a Top Zoo for Children according to Parent's Magazine. Each year, more than 1.3 million people visit its 71-acre site, which is home to more than 500 animal and 3,000...

    Sponsored By IBM

  • eBooks // Jul 2014

    Analytics and Big Data for the Midmarket (eBook)

    With so much emphasis in the business world being placed on big data and analytics, it can be easy for midsize businesses to feel like they’re being left behind. These organizations often recognize the benefits offered by big data and analytics, but have a hard time pursuing those benefits with...

    Sponsored By IBM

  • White Papers // Jul 2014

    Nucleus Research Note - Increasing Profitability with Analytics in Midsize Companies

    Business analytics can empower your business managers to make more fact-based, data-driven decisions that improve operating results. Learn more in a report from Nucleus Research.

    Sponsored By IBM

  • White Papers // Jul 2014

    Why Choice and Control are Critical to a Successful Cloud Strategy

    It’s true that many businesses today are taking advantage of cloud technology. It’s also true that far more have yet to adopt it in any meaningful way. What’s missing for most organizations is an approach that enables them to leverage the benefits of the cloud—like agility, cost containment and speed...

    Sponsored By IBM

  • White Papers // Jul 2014

    DevOps: Why IT Operations Managers Should Care About the Cloud

    Savvy enterprises are discovering that the cloud holds the power to transform IT processes and support business objectives. IT departments can use the cloud to redefine the continuum of development and operations—a process that is becoming known as DevOps. Download the Executive Brief DevOps: Why IT Operations Managers Should Care...

    Sponsored By IBM

  • eBooks // Jul 2014

    Cybersecurity for Dummies eBook

    APTs (advanced persistent threats) have changed the world of enterprise security and how networks and organizations are attacked. These threats, and the cyber-criminals behind them, are experts at remaining hidden from traditional security while exhibiting an intelligence, resiliency, and patience that has never been seen before. Controlling these threats...

    Sponsored By Palo Alto Networks

  • White Papers // Jul 2014

    Application, Usage and Threat Report 2014

    The Application Usage And Threat Report provides an analysis of applications and their link to cyber threats within the enterprise. The report summarizes network traffic assessments performed worldwide in more than 5,500 organizations where 2,100 applications, 16,000 unique threats and billions of threat logs were observed.

    Sponsored By Palo Alto Networks

  • White Papers // Jun 2014

    Improve your Unified Communications ROI

    IT decision makers concentrate hard on vintegrating real-time tools like instant messaging and voice and video conferencing with voicemail, email and text messages, they neglect the emotional and informational needs of the end user. The result? Your company has made a significant investment on a flawless UC platform and cutting...

    Sponsored By Plantronics

  • White Papers // Jun 2014

    IBM MobileFirst Collaboration Services service profile

    In an increasingly mobile and far-flung business world, unified communications and collaboration (UCC) is becoming a must-have capability. By converging voice, data and video communications, UCC provides instant messaging, softphones, online meetings and other capabilities to improve productivity while reducing costs for travel and telecommunications. Read this service profile to...

    Sponsored By IBM

  • Analyst Briefings // Jun 2014

    The economics of IT risk and reputation: What business continuity and IT security really mean to your organization

    For one of the largest global studies ever conducted of more than 2,000 business continuity and IT security professionals, IBM teamed up with the Ponemon institute to dig deeper into the true economic impact of business continuity and security failures. The groundbreaking study revealed key findings that you’ll want...

    Sponsored By IBM

  • White Papers // Jun 2014

    IBM Security Services 2014 Cyber Security Intelligence Index

    When IBM talked to 1,000 clients about security attacks that occurred in 2013, three things became abundantly clear: criminals are relentless, every business—across every industry—is affected, and your perimeter may have already been breached. Read the white paper to learn the findings from the analysis of billions of security events...

    Sponsored By IBM

  • Analyst Briefings // Jun 2014

    IBM X-Force Threat Intelligence Quarterly - Q1 2014

    Understand more about the latest IT security threats. This report is an analysis of the security landscape, designed to help organizations better understand the latest security risks. Download this comprehensive report and learn how: Security incidents have been steadily rising in 2013. Cyber-criminals use malicious code...

    Sponsored By IBM

  • White Papers // Jun 2014

    How CA Cloud Service Management Speeds Deployment and Time to Value

    For years, support teams have been hamstrung by their traditional service desk platforms, which require complex coding for virtually every aspect of customization. This paper shows how organizations can complete their initial deployments quickly and adapt efficiently to the evolving needs of the business with CA Cloud Service Management.

    Sponsored By CA Technologies

  • White Papers // Jun 2014

    How CA Technologies Safeguards Competitive Advantage with Proactive Cloud and Web Application Monitoring

    Find out how CA Application Performance Management Cloud Monitor enables the IT team to replicate customer transactions from over 60 global locations to identify potential problems thus ensuring a consistent user experience and quickly resolving any performance problems.

    Sponsored By CA Technologies

  • White Papers // Jun 2014

    The 2015 Buyer's Guide to Accounting and Financial Software

    In the last few years, the demands on the finance department—from real-time reporting to global consolidation—have increased significantly. At the same time, the choices for accounting and financial software have become much more complex. How do you begin to research, evaluate, and select the right software for your business? ...

    Sponsored By Intacct

  • White Papers // Jun 2014

    Fundamentals of the PKI Infrastructure

    Securing corporate information can be a challenge, considering the numerous technologies and platforms that need to be protected. One technology that definitely helps achieve secure data is public key infrastructure (PKI), which enhances the security of data by using advanced access methods and making sure the authenticity of the data...

    Sponsored By Global Knowledge

  • White Papers // Jun 2014

    Whitepaper: Pod Infrastructure, Virtual Infrastructure and Dedicated Infrastructure

    Every organisation has different needs when it comes to Cloud computing. Getting stuck in a rigid contract that doesn’t allow you to consume or scale Cloud services the way your business needs to negates the very purpose of Cloud – the ability to provide flexibility, agility and rapid provisioning.Find out...

    Sponsored By EMC

  • White Papers // Jun 2014

    Whitepaper: Datacom cloud email archiving

    Automatically, affordably and securely store messages to have instant access to critical emails when you need them.Find out more about email archiving in this informative whitepaper.

    Sponsored By EMC

  • White Papers // Jun 2014

    Qantas supports business transformation with CA Clarity On Demand

    Business: Qantas is Australia’s largest domestic and international airline, carrying nearly 20% of all passengers travelling in and out of the country. Challenge: to maintain its competitive advantage in the increasingly difficult aviation industry, Qantas embarked on a major transformation programme to position the company for a strong and sustainable...

    Sponsored By CA Technologies

  • White Papers // Jun 2014

    Discover CA Nimsoft Monitor

    Across the complete spectrum of IT infrastructure, from data centers to cloud environments, CA Nimsoft Monitor provides an unparalleled array of capabilities that speed deployment, unify management, and maximize performance and uptime.

    Sponsored By CA Technologies

  • White Papers // Jun 2014

    The CA Clarity™ PPM On Demand Demo

    Watch this demo to learn more about the benefits of a cloud-based Project and Portfolio Management solution that allow you to focus on your IT portfolio, rather than your PPM deployment. Learn how CA Clarity™ PPM On Demand’s powerful project, resource, financial and portfolio management functionality can help you...

    Sponsored By CA Technologies

  • White Papers // Jun 2014

    Deliver Secure, New Business Services and Improve the Customer Experience

    In today’s ultra-competitive business landscape, organisations are always looking for the best way to deliver secure, new business services to their customers. But to do this, organisations must find a “new balance” of security across two critical business imperatives: growing the business and protecting the business.

    Sponsored By CA Technologies

  • White Papers // Jun 2014

    Forrester Study : The Total Economic Impact of CA Service Assurance

    This Forrester study evaluates the potential impact of CA Service Assurance and how CA Technologies helped many organisations improved IT productivity, reduced capital expenditures and decreased downtime. Learn new insights-by reading our report.

    Sponsored By CA Technologies

  • White Papers // Jun 2014

    Forrester report: Continuous Delivery is Reshaping the Future of ALM

    This Forrester report discusses the benefits of continuous delivery with application lifecycle management and how it helps increase reliability, reduce risks and decrease costs. Read more and learn fresh insights-by reading our report.

    Sponsored By CA Technologies

  • White Papers // Apr 2014

    Six Things That Can Kill Your Website

    Your website is your shop front, your brand on display and an essential sales and marketing tool. You spent a lot of money building it and attracting visitors. It is business critical: it would be a disaster if that shop front were smashed, your reputation was tarnished and visitors stopped...

    Sponsored By Symantec

  • White Papers // Jan 2014

    Cyber Security Index

    An effective cyber security strategy calls for the latest intelligence on the kinds of attacks that are occurring, who is committing them, and how often they are happening. A new IBM report offers expert insight into a range of security statistics, based on monitoring tens of billions of security events...

    Sponsored By IBM

  • White Papers // Jan 2014

    Sophisticated attacks WP

    We all know how major security incidents can affect a company’s data, networks and corporate brand. We also know that sophisticated attacks, designed to gain continuous access to critical information or to cause damage in critical infrastructure, are becoming more severe, more frequent and more costly. But what can you...

    Sponsored By IBM

  • White Papers // Jan 2014

    Understanding the Economics of IT Risk and Reputation

    Which IT risks cause the most financial damage? What can you do now to address IT and reputational risk? A recent worldwide IBM study focused on understanding the financial and reputational consequences of IT failures. We set out to discover the elusive numbers that organizations need for building a business...

    Sponsored By IBM

  • eBooks // Feb 2014

    Achieve Deeper Network Security and Application Control (ebook)

    Next-generation firewalls have revolutionized network security. Traditional firewalls that focus on stateful packet inspection and access control rules are ineffective. Learn how to protect your organization from ever-evolving threats with a firewall that delivers a deeper level of network security.

    Sponsored By Dell Software

  • White Papers // Jun 2014

    Fundamentals of the PKI Infrastructure

    Securing corporate information can be a challenge, considering the numerous technologies and platforms that need to be protected. One technology that definitely helps achieve secure data is public key infrastructure (PKI), which enhances the security of data by using advanced access methods and making sure the authenticity of the data...

    Sponsored By Global Knowledge

  • White Papers // Jun 2014

    Improve your Unified Communications ROI

    IT decision makers concentrate hard on vintegrating real-time tools like instant messaging and voice and video conferencing with voicemail, email and text messages, they neglect the emotional and informational needs of the end user. The result? Your company has made a significant investment on a flawless UC platform and cutting...

    Sponsored By Plantronics

  • eBooks // Jan 2013

    Cloud Services for Dummies eBook

    Cloud computing is becoming an integral part of many companies’ business and technology strategies. There are many different delivery models. But two foundational services are essential for cloud computing to become a strategic part of the overall computing infrastructure: Infrastructure as a Service (IaaS) for access to compute and storage...

    Sponsored By IBM

  • Case Studies // Apr 2014

    IDC Report - Managed Services: Business Value

    Research shows that today’s business goals are centered on reducing costs, strengthening customer relationships and improving financial management. The biggest challenges to achieving these goals are lack of skills and investment funds, and inadequate linkages between the IT environment and how business processes are managed. Read this analyst report to...

    Sponsored By IBM

  • White Papers // May 2013

    The Move to Exchange 2013: Migraine or Migration?

    Executing a trouble-free migration of your mission-critical Exchange messaging solution is far from simple. Learn how the key considerations and planning tools available in this white paper can make your Microsoft® Exchange 2013 migration a success.

    Sponsored By Dell Software

  • White Papers // Apr 2014

    The ROI of Cloud-based Financial Applications

    Thinking about moving your financial apps to the cloud? Chances are, you've asked yourself the same crucial question that's applied to every strategic decision in your business: What's the ROI? A solid business case not only unlocks budget dollars, it provides a roadmap for successful deployment and maximum value....

    Sponsored By Intacct

  • White Papers // May 2014

    Modern Mobile World: Evolving Your IT Services Offering

    To stay competitive, IT solution providers must evolve their IT services offering and embrace the modern needs of mobility through service-oriented and mobile safeguard technology. Get enabled to answer the IT service calls of clients wanting to get connected to their data, stay connected to their data and ensure they...

    Sponsored By LabTech Software

  • White Papers // Oct 2013

    Success in the Cloud: How to find it?

    Over the past few years, the cloud market has grown by leaps and bounds while becoming an integral part of IT operations. Cloud computing is a great way for businesses of all sizes to create collaborative environments with little investment, and it’s a profitable way for IT service providers to...

    Sponsored By LabTech Software

  • White Papers // Jul 2014

    Maximize your UC&C Outcomes

    Unified communications and collaboration (UC&C) solutions like Microsoft® Lync® are transforming the workplace. With presence, real-time voice, HD video, and rich collaboration capabilities seamlessly integrated into their office productivity suite, today’s employees can engage customers and connect with colleagues and partners from anywhere, at any time, using any device. Read...

    Sponsored By HP US

  • eBooks // Jul 2014

    Cybersecurity for Dummies eBook

    APTs (advanced persistent threats) have changed the world of enterprise security and how networks and organizations are attacked. These threats, and the cyber-criminals behind them, are experts at remaining hidden from traditional security while exhibiting an intelligence, resiliency, and patience that has never been seen before. Controlling these threats...

    Sponsored By Palo Alto Networks

  • White Papers // Jul 2014

    Application, Usage and Threat Report 2014

    The Application Usage And Threat Report provides an analysis of applications and their link to cyber threats within the enterprise. The report summarizes network traffic assessments performed worldwide in more than 5,500 organizations where 2,100 applications, 16,000 unique threats and billions of threat logs were observed.

    Sponsored By Palo Alto Networks

  • Research // Jul 2014

    2014 Gartner Magic Quadrant for Web Application Firewalls

    Gartner, Inc. has released the 2014 Magic Quadrant for Web Application Firewalls. Imperva has been positioned as the Leader in this quadrant based on completeness of vision and ability to execute in the Web Application Firewall market. Register now to view the complete report.

    Sponsored By Imperva

  • White Papers // Jul 2014

    Why Choice and Control are Critical to a Successful Cloud Strategy

    It’s true that many businesses today are taking advantage of cloud technology. It’s also true that far more have yet to adopt it in any meaningful way. What’s missing for most organizations is an approach that enables them to leverage the benefits of the cloud—like agility, cost containment and speed...

    Sponsored By IBM

  • White Papers // Jul 2014

    IDC Report: The Future of eMail is Social

    This IDC white paper looks at the current state of enterprise email and perceived and real problems that surround its use. The paper discusses the changing nature of collaboration and work fueled by the social web by examining email trends and the emergence of new social collaboration tools. It reveals...

    Sponsored By IBM

  • White Papers // Jan 2014

    Surviving the technical security crisis

    As new threats emerge every day, the need for qualified security staff is growing. But there aren’t enough people with technical security skills to go around. That gap is leaving organizations exposed. In fact, in a recent survey conducted by Forrester Consulting and commissioned by IBM, 92% of security leaders...

    Sponsored By IBM

  • White Papers // Jan 2014

    Avoiding the pitfalls of outdated disaster recovery plans: Evolving business expectations and threats may require new disaster recovery approaches

    IBM has identified seven outdated assumptions on which many organizations base their disaster recovery plans. This white paper lists them and discusses how to modernize disaster recovery operations.

    Sponsored By IBM

  • White Papers // Jun 2014

    Flexible Workplace - Japanese

    Flexible workplace forward thinkers are reporting productivity increases and cost decreases of 20% or more. Learn to achieve these benefits for your business by downloading the IBM executive report Achieving success with a flexible workplace: Forward thinkers’ best practices to enhance productivity, spur innovation and reduce costs. The report contains...

    Sponsored By IBM

  • Case Studies // Apr 2014

    Building a Security Incident Response Plan

    Security breaches can cost millions of dollars—but these days they’re virtually inevitable. Every organization needs a formal, documented Computer Security Incident Response Plan (CSIRP) and it needs to be kept up-to-date. In this executive brief, IBM shares the ten most common shortcomings of CSIPRs and how you can avoid these...

    Sponsored By IBM

  • White Papers // Jul 2014

    Anticipate, engage and deliver exceptional web experiences.

    IBM Customer Experience Suite and IBM Intranet Experience Suite help organizations delight customers through a consistently exceptional web experience and empower employees with the social business tools they need to drive better business results. IBM Customer Experience Suite features rich, integrated capabilities for managing web content, real-time social communications, robust...

    Sponsored By IBM

  • White Papers // Jan 2014

    White Paper: Manage IT services efficiently. Serve business effectively.

    Aiming to manage your IT services efficiently and serve the business more effectively? Adapting to a constantly changing IT environment—while also meeting the needs of business and end users— requires a new approach to managing operations. The methodology that has emerged to fill this vacuum is called business service management...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Feb 2014

    RocketSpace case study

    In this case study, see how RocketSpace got both high security and high performance with Dell™ SonicWALL™ E-Class Network Security Appliance (NSA) E5500 Next-Generation Firewall with application intelligence, control and visualization.

    Sponsored By Dell Software

  • eBooks // Mar 2014

    2014 Cloud Guide: Insights For a Great Migration

    The cloud space is noisy—full of opinions, statistics and data. There’s plenty of information out there—but knowing what and who to trust can be a challenge. Here’s a quick look at important cloud computing trends and a short list of trusted resources that will point you in the right direction....

    Sponsored By Windstream Communications

  • White Papers // May 2014

    Making the Real Time Enterprise a Reality

    REAL TIME. ON DEMAND. ALWAYS ON. Such are the expectations of businesses in today’s global information economy. Customers demand agility, responsiveness, and innovation from all companies today. And they’re comparing their experiences with businesses in every industry against firms that embody all three capabilities. Read this whitepaper to discover how...

    Sponsored By SAP

  • White Papers // Jul 2014

    Whitepaper: Cooling Strategies for IT Wiring Closets and Small Rooms

    Cooling for IT wiring closets is rarely planned and typically only implemented after failures or overheating occur. Historically, no clear standard exists for specifying sufficient cooling to achieve predictable behaviour within wiring closets. This paper describes the science and practical application of an improved method for the specification of...

    Sponsored By APC by Schneider Electric

  • White Papers // Jan 2014

    Phishing – The latest tactics and potential business impacts

    You no longer need to be a sophisticated hacker to commit fraud on the Internet. Anyone who is motivated can join in, thanks to the off-the-shelf phishing kits provided by a thriving cybercrime ecosystem. From virtual server hacking to mobile phone scams, phishing is a potent threat and can seriously...

    Sponsored By Symantec

  • White Papers // Apr 2014

    Preparing Audit Ready Financials - Best Practices to Avoid Common Pitfalls

    Independent external audits of GAAP financial statements are an inescapable reality for finance professionals. External audits are required by statute for public companies and are also becoming the norm among private companies experiencing growing demands for transparency from regulators, investors, and other stakeholders. Cloud accounting software helps finance teams...

    Sponsored By Intacct

  • White Papers // Jun 2014

    The 2015 Buyer's Guide to Accounting and Financial Software

    In the last few years, the demands on the finance department—from real-time reporting to global consolidation—have increased significantly. At the same time, the choices for accounting and financial software have become much more complex. How do you begin to research, evaluate, and select the right software for your business? ...

    Sponsored By Intacct

  • eBooks // Oct 2013

    Finding Success in the Cloud

    Over the past few years, the cloud market has grown by leaps and bounds while becoming an integral part of IT operations. Cloud computing is a great way for businesses of all sizes to create collaborative environments with little investment, and it’s a profitable way for IT service providers to...

    Sponsored By LabTech Software

  • eBooks // Oct 2013

    Top Ten Considerations for Selecting the Right RMM Solution

    Remote monitoring and management (RMM) is an important part of your IT services offering. RMM tools enable service delivery and provide a number of benefits, including increased customer service levels, time and money savings, and ultimately a more effective and profitable business. Read this eBook for tips to ensure you...

    Sponsored By LabTech Software

  • eBooks // Oct 2013

    Managed Services: Why It's Good for Business

    As technology becomes increasingly complex, more companies are outsourcing their IT management and maintenance functions. The idea of outsourcing IT has become so appealing that worldwide spending for IT outsourcing is increasing. IT service providers are responding to this growing need by introducing a new business model, managed services, which...

    Sponsored By LabTech Software

  • White Papers // Oct 2013

    Evolving Your IT Services Offering in a Modern Mobile World

    To stay competitive, IT solution providers must evolve their IT services offering and embrace the modern needs of mobility through service-oriented and mobile safeguard technology. Get enabled to answer the IT service calls of clients wanting to get connected to their data, stay connected to their data and ensure they...

    Sponsored By LabTech Software

  • White Papers // Feb 2014

    Best Practices for IT Help Desk Operations

    A help desk is critical to the operations of an IT department. As a centralized intake location for technical issues, it allows for a responsive and timely solution to get employees back to business as usual. In addition to handling immediate IT issues, a help desk performs several proactive tasks...

    Sponsored By LabTech Software

  • White Papers // Oct 2013

    Top Ten Characteristics for Selecting the Right RMM Solution

    Remote monitoring and management (RMM) is an important part of your IT services offering. RMM tools enable service delivery and provide a number of benefits, including increased customer service levels, time and money savings, and ultimately a more effective and profitable business. Read this eBook for tips to ensure you...

    Sponsored By LabTech Software

  • eBooks // Apr 2013

    7 Steps to Next-Gen IT Managed Services

    Managed service providers are expanding their service offerings and adopting a more active role in the management and planning of their clients’ IT infrastructures. How can your business stay up-to-date with the most recent industry trends? This eBook presents seven steps to creating a next-generation IT managed services business. Learn...

    Sponsored By LabTech Software

  • White Papers // May 2014

    Case Study: ANZ Bank improves efficiency with Fuji Xerox MPS

    Fuji Xerox has $3000 off promotion on Multi Function Device It's important to have a managed print service to save time and resources. This case study explores how ANZ improved efficiency with managed print service. Discover how managed print service delivered big benefits for both operations and customer...

    Sponsored By Fuji Xerox