Project Management

Keep your IT project running smoothly by reading our experts' tips and best practices about methodologies, agile, software, collaboration, risk management, and learning from failed projects.

  • White Papers // Oct 2014

    The Evolving Role of the Controller

    The role of the financial controller is changing in ways that mirror those of the broader finance function. Organizations will need to be aware of the changing role of senior finance professionals, the increasing demand for their time and services, the skill set they must possess, and how to fill...

    Sponsored By NetSuite AU

  • White Papers // Oct 2014

    How TCO Benefits Make Cloud Computing a No Brainer

    A detailed TCO evaluation shows cloud-based solutions can deliver significant savings compared to on-premises business applications. NetSuite analysed the economic benefits of the cloud model in the ERP and CRM space by comparing the TCO of NetSuite's SaaS-based ERP and CRM solution with that of on-premises solutions from vendors such...

    Sponsored By NetSuite AU

  • White Papers // Oct 2014

    Buyer's Guide to CRM Solutions

    Industry-Driven Insights into Trends, Value and Evaluation Criteria for any decision-maker - including sales, service, marketing and IT executives - evaluating a customer relationship management (CRM) or sales force automation (SFA) project.

    Sponsored By NetSuite AU

  • White Papers // Oct 2014

    Using Information Intelligence to Improve Projects in the Energy Sector

    In the energy industry, successful execution of projects in the design, construction, and operation of plants and facilities is dependent on more than ensuring that schedules and budgets are met. Management of the asset life cycle from planning all the way through to decommissioning requires systems and tools that support...

    Sponsored By EMC

  • White Papers // Oct 2014

    Addressing key issues for managers of complex contracts in energy and engineering

    Contract and project management is a significant challenge in the energy and engineering industries. Supplier Exchange will allow participants to define workflows and collaboration methods that improve contract management by greatly reducing the time and cost to find and validate relevant information.

    Sponsored By EMC

  • White Papers // Oct 2014

    Managing Assets for Maximum Performance and Value

    State-of-the-art asset management is critical in industries such as oil and gas exploration and production, oil refining and gas processing, and utilities that rely heavily on expensive and aging physical assets. Among other benefits, effective asset management reduces costs and risks, improves process flows and business continuity, increases profit margins,...

    Sponsored By EMC

  • Case Studies // Oct 2014

    Pervasive Technology Trends: Implications for your Data Center

    Four technology trends—cloud computing, mobile technology, social collaboration and analytics—are shaping the business and converging on the data center. But few data center strategies are designed with the requisite flexibility, scalability or resiliency to meet the new demands. Read the white paper to learn how a good data center strategy...

    Sponsored By IBM

  • White Papers // Oct 2014

    Business Case : Identity and Access Management (IAM)

    One of the main objective for IT decision makers is to increase revenues, reduce costs and improve profitability. Intragen, IAM specialist helps you achieve these goals in this Business Case. Find out more...

    Sponsored By Intragen

  • Case Studies // Oct 2014

    Hildebrand - Harnessing Data Captured from the "Internet of Things" to Deliver Revolutionary New Services

    The Hildebrand Smart platform, built on IBM Informix technologies, captures and analyzes up to 300,000 time series data points per second, enabling real-time insight into big data. The Hildebrand Smart platform - built on IBM® Informix® and using Hildebrand’s unique machine learning extensions - captures, processes and analyzes big data...

    Sponsored By IBM

  • White Papers // Oct 2014

    Top 6 Project Breakdowns and How to Fix Them

    Project management is either one of those things that you are really good at and you can breeze right through without any issues, or it’s something that drives you crazy. Every business owner has experienced some form of project failure, but why? Study the top reasons that projects fail to...

    Sponsored By ConnectWise

  • White Papers // Oct 2014

    eBook: Putting Dispatch in the Driver’s Seat

    Does your help desk feel like it’s stuck in neutral? A dispatcher can help you keep track of which technician is where, what issues they’re working on, and make sure all issues are handled in a timely manner. Learn the 5 simple rules of dispatching your help desk can’t afford...

    Sponsored By ConnectWise

  • White Papers // Oct 2014

    The Modern Office and You: 5 Ways to Capitalise on Cloud Opportunities

    Many technology providers are nervous about the Cloud and what it means for their business. Rather than look at the Cloud with fear, embrace it and take advantage of the opportunities it brings for new revenue. In this eBook, you’ll learn 5 ways to capitalize on the future of the...

    Sponsored By ConnectWise

  • White Papers // Oct 2014

    Best Practices in Intelligent Search in the Age of Big Data

    Learn how you can easily provide real-time access to unified content from multiple sources and deliver new insights to improve decision making and productivity. You will also learn how you can tap into your enterprise social network, with social graphing, to identify internal knowledge experts and facilitate enterprise collaboration. Learn...

    Sponsored By HP

  • White Papers // Oct 2014

    Prefabricated Power and Cooling Modules for Data Centres

    Standardised, pre-assembled and integrated data centre facility power and cooling modules are at least 60% faster to deploy, and provide a first cost savings of 13% or more compared to traditional data centre power and cooling infrastructure. Facility modules, also referred to in the data centre industry as containerised power...

    Sponsored By APC by Schneider Electric

  • White Papers // Oct 2014

    Innovation to drive disruptive business models and high value services

    The next generation of market leaders are leveraging big data, mobile, social, and cloud innovation to drive disruptive business models and high value services. However, enterprises seeking to deliver software at high velocity and scale are often impeded by the complexity of deploying, upgrading, and operating their applications. Download this...

    Sponsored By Pivotal

  • White Papers // Oct 2014

    PaaS: Open for Business

    Companies looking to drive innovation through software development have new options and opportunities. Agile development practices speed time to market with continuous delivery of new applications and features. Advances in cloud computing and virtualization allow organizations to streamline (or eliminate altogether) the provisioning of infrastructure. Download this whitepaper and learn...

    Sponsored By Pivotal

  • White Papers // Oct 2014

    Best Practices for Selecting a Web Application Scanning (WAS) Solution

    This checklist of best practices will save you time and help you understand what to look for when selecting a WAS solution, whether you have a handful of apps or thousands. Learn more...

    Sponsored By Qualys

  • White Papers // Oct 2014

    How We Work: Communication Trends of Business Professionals

    Plantronics surveyed 1,800 enterprise employees in the US, UK, Germany, China, India and Australia. All professionals surveyed work in medium or large-size companies (100+ employees). Findings show that professionals are certainly putting all these new technologies to frequent use. In fact, 78% of those polled said their email usage had...

    Sponsored By Plantronics

  • White Papers // Oct 2014

    Meeting Workforce Demands: Why—and How—IT Should Modernize End-User Computing

    IT departments face unprecedented challenges in keeping both IT and end-users efficient and productive. This paper discusses top trends and how today’s most successful CIOs are taking a more holistic viewpoint towards the new end-user computing landscape. Here they share their best practices for maximizing agility, meeting end user demands...

    Sponsored By VMware

  • White Papers // Oct 2014

    Want to get “Flashed” by NetApp?

    Flash technology is making quite a splash in the storage industry. Offering superior speed and reliability when compared to traditional hard disk drives, flash storage is a flexible and increasingly cost-effective technology that can be used to optimize enterprise storage environments running mission-critical, I/O intensive applications. Find out more...

    Sponsored By NetApp

  • White Papers // Oct 2014

    Bridging the gap between user expectations and IT’s ability to deliver

    Learn why a significant, ongoing disconnect exists between the need and importance of meeting end-user expectations and the ability of IT to do so. A recent study by CIO of four annual surveys finds that although the struggle exists, year after year, improving both end user and customer satisfaction prevails...

    Sponsored By CA Technologies

  • White Papers // Oct 2014

    Turning APM into an IT Detective

    This informative report offers best practices to get APM right including common challenges businesses must overcome. Read this CIO report and learn how staffing effects APM, why some APM implementations do not deliver ROI, and how you can avoid the downfall.

    Sponsored By CA Technologies

  • White Papers // Oct 2014

    Truth revealed : The real DevOps story

    Smart businesses are seeing real business value out of their use of DevOps—better software quality, faster time to market, and increased revenue. What do they know that you don’t know? To discover the secrets behind the use of DevOps, research firm Vanson Bourne surveyed 1,300 senior IT decision-makers at enterprise...

    Sponsored By CA Technologies

  • White Papers // Oct 2014

    It’s all about the App: Mobile Security that helps enable the business

    Mobile applications are hot, but the development and externalisation of services to the mobile platform comes with risk. For many, concerns over security, privacy and platform variation stand in the way of mobile app initiatives. Learn how your organisation can leverage mobile securely and efficiently.

    Sponsored By CA Technologies

  • White Papers // Oct 2014

    A Pragmatic Guide to Getting Started with DevOps

    Dev and Ops should always be part of an integrated process, but that’s not always as easy as it sounds. Read this eBook to learn about common pitfalls of DevOps, how you can avoid them, and how to get started on your DevOps journey.

    Sponsored By CA Technologies

  • White Papers // Oct 2014

    The Five Essential Truths of the Application Economy

    We’re in the midst of a business revolution. Customers expect to interact with your products, services and company through software. Learn the five things IT professionals should know about the Application Economy and how it will affect their business, their industry and their careers.

    Sponsored By CA Technologies

  • White Papers // Oct 2014

    5 Best Practices for Managing and Securing Enterprise Tablets

    Tablet-equipped employees can help increase productivity, collaboration, and profits, but they also present challenges. These best practices can help maximize the benefits of tablets while minimizing management hassles and security risks.Dell tablets with up to Intel® Core™ i5 ProcessorIntel, the Intel logo, Intel Core, Intel vPro, Core Inside...

    Sponsored By Dell and Intel®

  • White Papers // Sep 2014

    Unified IT Monitoring: A Necessity in the Era of Customer

    This exclusive whitepaper details how unified IT monitoring can be used to deliver the customer experience your users demand. Read this report now to learn about a real life company that adopted unified IT monitoring and turned itself into an IT leader.

    Sponsored By CA Technologies

  • White Papers // Sep 2014

    Information Lifecycle Governance - Requirements Kit

    Data volumes are getting out of control, but choosing the right information lifecycle governance solution can be a huge challenge, with multiple stakeholders, numerous business processes, and extensive solution requirements. Use this requirements kit from the Compliance, Governance and Oversight Council (CGOC) to find the tools and technology you need.

    Sponsored By IBM

  • White Papers // Sep 2014

    5 Myths of Cloud Computing

    Like many industries, the IT industry has a habit of latching onto buzzwords and then applying them everywhere. The term “cloud” is certainly no exception—and, like other similar terms, its use is varied and oftentimes inaccurate. This report focuses on the myths of the cloud buzzword. HP is the...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Sep 2014

    How We Define a Network is about to Change, Again

    VMware NSX does for networks and physical network components what virtual machines did for data centers and physical servers. It allows you to use them in very different and more flexible ways. In this white paper, you’ll learn how VMware NSX changes the way you build, manage, and secure your...

    Sponsored By Global Knowledge

  • White Papers // Sep 2014

    Forrester: Customer-Focused Organizations Must Take a Strategic Approach to Identity Relationship Management

    Customer-focused companies strive to make their content available to an ever-growing number of connected users and devices on a much larger scale than ever before. Forrester finds that to achieve this securely, companies need identity and access management (IAM) platforms that are adaptable, scalable, responsive, and high velocity. Fortunately, a...

    Sponsored By ForgeRock

  • White Papers // Sep 2014

    Forrester: Why Customer-Focused Organizations Must Take a Strategic Approach to Identity Relationship Management

    Customer-focused companies strive to make their content available to an ever-growing number of connected users and devices on a much larger scale than ever before. Forrester finds that to achieve this securely, companies need identity and access management (IAM) platforms that are adaptable, scalable, responsive, and high velocity. Fortunately, a...

    Sponsored By ForgeRock

  • White Papers // Sep 2014

    Troubleshooting Fibre Channel Boot from SAN on the Cisco UCS B Series Chassis

    Cisco Unified Computing Solution (UCS) has experienced an enormous growth trend in the last several years becoming the standard server hardware platform in many enterprises and cloud service providers alike. One of the main differentiators in Cisco's server solution is the implementation of stateless computing, which allows all the hardware...

    Sponsored By Global Knowledge

  • White Papers // Sep 2014

    Failover Strategies on the Cisco UCS B Series Chassis

    Cisco Unified Computing Solution (UCS) has experienced an enormous growth trend in the last several years, becoming the standard server hardware platform in many enterprises and cloud service providers alike. One of the main differentiators in Cisco's server solution is the capacity for two totally redundant failover paths for every...

    Sponsored By Global Knowledge

  • Webcasts // Sep 2014

    ZDNet APAC webinar: Business Intelligence on the move

    Join us for this LIVE event! Monday, 29 September at 3pm Australian Eastern Standard Time Business Intelligence used to be the domain of the experts, with small crews of data analysts controlling the flow of business insights. But a great democratisation is unfolding and not only is Business Intelligence being...

    Sponsored By ZDNet

  • White Papers // Sep 2014

    Why App Performance Matters More than Ever

    The expectation for superior end-user Quality of Experience (QoE) has never been greater. What does this mean for your consumers? And why is superior application performance more important than ever? Failure to deliver quality apps can lead to lower productivity, decreased revenue and market share, and permanent damage to brand...

    Sponsored By Equinix

  • White Papers // Sep 2014

    A Smarter IT Strategy Starts Here

    The key trends affecting our current (and near-future) state of technology are mobility, consumer technology, cloud services, hyperdigitization, and globalization. But what could this mean for your business? The technological landscape is transforming rapidly and with the right strategy in place, your data center can help you take advantage of...

    Sponsored By Equinix

  • White Papers // Sep 2014

    Mobile Application Management with Citrix XenMobile

    Mobility is a critical IT initiative in companies of all sizes because it is an unprecedented opportunity to increase business efficiency and competitive advantage. Beyond device management, mobile application and data management are key to achieving these benefits.

    Sponsored By Citrix Online

  • White Papers // Sep 2014

    Discover, Protect and Expand - The next big thing in data center security.

    Enterprise data centres are undergoing a rapid transformation. Modern data centres now encompass physical, virtual, and cloud servers. Read this report to learn how a holistic and integrated solution to server security is the way of the future.

    Sponsored By White AU: McAfee/Intel

  • White Papers // Jun 2014

    SDN: How It Will Affect You and Why You Should Care

    You may have heard about software-defined networking (SDN) and its cousin network functions virtualization (NFV). These emerging technologies are likely to revolutionize the IT industry as well as your job. This white paper introduces you to SDN and NFV, examines their impact on you as well as the industry, and...

    Sponsored By Global Knowledge

  • White Papers // Jul 2014

    SDN and Cloud Computing

    After a review of Software-Defined Networking (SDN) and its close cousin Network Functions Virtualization (NFV), this white paper addresses three main deployment scenarios: SDN without deploying cloud computing, cloud computing without deploying SDN, and deploying cloud computing in conjunction with SDN. We'll look at use cases, when the approach makes...

    Sponsored By Global Knowledge

  • White Papers // Apr 2014

    Web Attack Survival Guide

    With an increasing amount of business being conducted online, the internet has quickly become the frontline in an ongoing battle between companies and an unseen enemy. Industrial espionage, sabotage and cyber terrorism are becoming more frequent, resulting in lost revenue, stolen data, service interruptions and damaged reputations. This white paper...

    Sponsored By Imperva

  • Webcasts // Sep 2014

    On-demand Webcast: Mastering the Virtual Sales Pitch

    Making an online presentation has its unique challenges — but there are also countless opportunities for today’s savvy sales professional. Join Tim Wackel as he shares ideas on how to grow your sales (without growing your frequent flyer account). Attend this on-demand webinar to learn how to: Plan and...

    Sponsored By Citrix Online

  • White Papers // Apr 2014

    10 Things Every Web Application Firewall Should Provide

    Securing Web applications against cybercriminals, hacktivists, and state-sponsored hackers is a never-ending effort. Hackers evade traditional network security defenses to take down websites and to steal data. Malicious users probe websites around-the-clock looking for vulnerabilities. Automation tools such as off-the-shelf attack toolkits and botnets make it...

    Sponsored By Imperva

  • White Papers // Jul 2014

    Aberdeen: Keeping PACE with Best Practices in Sales Performance Management

    Recent Aberdeen research reveals a number of specific best practices that sales leaders — and their vital sales operations support teams — can adopt, in order to create more opportunity for them to achieve Best-in-Class performance. This Research Brief isolates a number of core competencies and technology enablers that...

    Sponsored By Oracle

  • White Papers // Aug 2010

    Proactive Performance Management for Enterprise Databases

    Don't just react to performance issues in your database. Proactive database management can result in accelerated problem resolution, problem prevention, hardware resource maximization and risk reduction. How can you become more proactive in managing your enterprise database? Download the white paper to find out.

    Sponsored By Dell Software

  • White Papers // Dec 2012

    Create a Referral Program to Grow Your IT Business

    The primary mode of growth for most technology provider businesses is by good, old word of mouth. Yet, many businesses have not established an official referral program to capture as many referrals as possible. Check out this guide to find the proven best strategies for creating the perfect referral program...

    Sponsored By ConnectWise

  • White Papers // Jun 2014

    Considerations for Owning vs. Outsourcing Data Center Physical Infrastructure

    When faced with the decision of upgrading an existing data center, building new, or leasing space in a retail colocation data center, there are both quantitative and qualitative differences to consider. The 10-year TCO may favor upgrading or building over outsourcing, however, this paper demonstrates that the economics may be...

    Sponsored By APC by Schneider Electric

  • White Papers // Jul 2013

    Gartner 2013 Magic Quadrant for Application Security Testing

    Gartner has just published the results of their Magic Quadrant (MQ) on the Application Security Testing (AST) market and IBM was rated as the leader. According to Gartner, to be positioned in the Leaders Quadrant for Application Security Testing (AST), vendors must demonstrate both "completeness of vision" and an "ability...

    Sponsored By IBM

  • White Papers // Apr 2014

    What Next Generation Firewalls Miss: 6 Requirements to Protect Web Applications

    Web application attacks threaten nearly every organization with an online presence. While some security vendors contend that their next generation firewalls can stop Web attacks, these products lack essential Web security features, leaving customers exposed to attack. This white paper lays out the six key requirements needed to protect Web...

    Sponsored By Imperva

  • White Papers // Jun 2014

    Securing and controlling data in the cloud

    The Securing and Controlling Data in the Cloud white paper evaluates the benefits of cloud computing, the security challenges posed by the cloud and provides recommendations to secure and control sensitive data in cloud environments.

    Sponsored By Vormetric

  • White Papers // Jun 2014

    Securing Big Data

    This White Paper shows the performance of several benchmark tests of Vormetric Transparent Encryption running on a Cloudera HADOOP system using several different workloads. The overhead is minimal and within acceptable norms of performance vs. security tradeoffs.

    Sponsored By Vormetric

  • White Papers // Jul 2011

    How Data Center Infrastructure Management Software Improves Planning and Cuts Operational Costs

    Business executives are challenging their IT staffs to convert data centers from cost centers into producers of business value. Data centers can make a significant impact to the bottom line by enabling the business to respond more quickly to market demands. This paper demonstrates, through a series of examples, how...

    Sponsored By APC by Schneider Electric

  • White Papers // Apr 2012

    Data Center Projects: Advantages of Using a Reference Design

    It is no longer practical or cost-effective to completely engineer all aspects of a unique data center. Re-use of proven, documented subsystems or complete designs is a best practice for both new data centers and for upgrades to existing data centers. Adopting a well-conceived reference design can have a positive...

    Sponsored By APC by Schneider Electric

  • White Papers // Jun 2014

    Classification of Data Center Infrastructure Management (DCIM) Tools

    Data centers today lack a formal system for classifying software management tools. As a result, confusion exists regarding which management systems are necessary and which are optional for secure and efficient data center operation. This paper divides the realm of data center management tools into four distinct subsets and compares...

    Sponsored By APC by Schneider Electric

  • eBooks // Oct 2013

    5 Technology Trends you Need to Follow

    Mobile devices, social business apps, and business analytics are converging with the Cloud to create the most substantial changes in technology since the Internet revolution. Businesses have to change the way they think and operate, and with rising budgets for technology, they need someone to provide the services that will...

    Sponsored By ConnectWise

  • White Papers // Jul 2014

    Selecting the Correct Path to Private Cloud

    Cloud computing models offer a new approach for IT organizations to deliver business services to end users. By implementing their own internal or "private" cloud infrastructures, IT organizations can deploy a technology model that provides both flexible IT architectures and dynamic business agility.

    Sponsored By EMC

  • White Papers // Oct 2014

    Want to get “Flashed” by NetApp?

    Flash technology is making quite a splash in the storage industry. Offering superior speed and reliability when compared to traditional hard disk drives, flash storage is a flexible and increasingly cost-effective technology that can be used to optimize enterprise storage environments running mission-critical, I/O intensive applications. Find out more...

    Sponsored By NetApp

  • White Papers // May 2014

    A Prescriptive Approach to Simple, Fast and Cost-effective Project and Portfolio Management

    The consumerisation of IT combined with recent technology advances, like mobile and cloud, has created a perfect storm for surging IT demands.  Read this eBook on how you can take a prescriptive approach to a simpler, faster and more cost effective PPM path to manage this surge in demand.

    Sponsored By CA Technologies

  • eBooks // Oct 2013

    Top 6 Project Breakdowns (and How to Fix Them)

    Project management is either one of those things that you are really good at, and you can breeze right through without any issues, or it's something that drives you crazy. Every business owner has experienced some form of project failure, but why? Study the top reasons that projects fail to...

    Sponsored By ConnectWise

  • White Papers // May 2014

    Making the Real Time Enterprise a Reality

    REAL TIME. ON DEMAND. ALWAYS ON. Such are the expectations of businesses in today’s global information economy. Customers demand agility, responsiveness, and innovation from all companies today. And they’re comparing their experiences with businesses in every industry against firms that embody all three capabilities. Read this whitepaper to discover how...

    Sponsored By SAP

  • White Papers // Jun 2014

    Economizer Modes of Data Center Cooling Systems

    In certain climates, some cooling systems can save over 70% in annual cooling energy costs by operating in economizer mode, corresponding to over 15% reduction in annualized PUE. However, there are at least 17 different types of economizer modes with imprecise industry definitions making it difficult to compare, select, or...

    Sponsored By APC by Schneider Electric

  • White Papers // Jun 2014

    Fundamentals of Managing the Data Center Life Cycle for Owners

    Just as good genes do not guarantee health and well-being, a good design alone does not ensure a data center is well-built and will remain efficient and available over the course of its life span. For each phase of the data center’s life cycle, proper care and action must be...

    Sponsored By APC by Schneider Electric

  • White Papers // Jun 2014

    Essential Elements of Data Center Facility Operations

    70% of data center outages are directly attributable to human error according to the Uptime Institute’s analysis of their “abnormal incident” reporting (AIR) database1. This figure highlights the critical importance of having an effective operations and maintenance (O&M) program. This paper describes unique management principles and provides a comprehensive, high-level...

    Sponsored By APC by Schneider Electric

  • White Papers // Jun 2014

    Facility Operations Maturity Model for Data Centers

    An operations & maintenance (O&M) program determines to a large degree how well a data center lives up to its design intent. The comprehensive data center facility operations maturity model (FOMM) presented in this paper is a useful method for determining how effective that program is, what might be lacking,...

    Sponsored By APC by Schneider Electric

  • White Papers // Jul 2014

    Securing Big Data HADOOP Performance with Vormetric Transparent Encryption

    This White Paper shows the performance of several benchmark tests of Vormetric Transparent Encryption running on a Cloudera HADOOP system using several different workloads. The overhead is minimal and within acceptable norms of performance vs. security tradeoffs.

    Sponsored By Vormetric

  • White Papers // Apr 2013

    TCO Analysis of a Traditional Data Center vs. a Scalable, Containerized Data Center

    Standardized, scalable, pre-assembled, and integrated data center facility power and cooling modules provide a “total cost of ownership” (TCO) savings of 30% compared to traditional, built-out data center power and cooling infrastructure. Avoiding overbuilt capacity and scaling the design over time contributes to a significant percentage of the overall savings....

    Sponsored By APC by Schneider Electric

  • White Papers // Jan 2014

    White Paper: Manage IT services efficiently. Serve business effectively.

    Aiming to manage your IT services efficiently and serve the business more effectively? Adapting to a constantly changing IT environment—while also meeting the needs of business and end users— requires a new approach to managing operations. The methodology that has emerged to fill this vacuum is called business service management...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Jul 2014

    PCI Compliance and Mobile Devices

    The Payment Card Industry (PCI) Security Standards Council has released the Data Security Standards (DSS) version 3.0 outlining revised requirements for payment data security, effective January 1st, 2014. Merchants and Service Providers that store, process, or transmit customer payment card data must adhere to the revised outlined requirements. Additionally, the...

    Sponsored By MobileIron

  • eBooks // Jul 2014

    Help Desk Best Practices

    A help desk is critical to the operations of an IT services business. As a centralized intake location for technical issues, it allows for a responsive and timely solution to get clients and their staff back to business as usual. In addition to handling immediate IT issues, a help desk...

    Sponsored By LabTech Software

  • Presentations // Apr 2014

    Meg Whitman Presents Unlocking IT with Big Data

    Today, the industry is at an inflection point - driven by a triple storm of Big Data, cloud, and mobility; and in this new environment, security is paramount. The New Style of IT is about how businesses and IT leverage this rapid change for enterprise growth. During this Web Event...

    Sponsored By Hewlett Packard

  • White Papers // Jul 2014

    10 Critical Requirements for Cloud Applications

    Many Organizations are freeing up their valuable resources for strategic activities by deploying cloud applications that are less costly and complex. So the need to differentiate between the real cloud providers and applications from the imposters has become crucial. The purpose of this document is to help technology and business...

    Sponsored By Workday

  • White Papers // Oct 2013

    Evolving Your IT Services Offering in a Modern Mobile World

    To stay competitive, IT solution providers must evolve their IT services offering and embrace the modern needs of mobility through service-oriented and mobile safeguard technology. Get enabled to answer the IT service calls of clients wanting to get connected to their data, stay connected to their data and ensure they...

    Sponsored By LabTech Software

  • Research // Aug 2014

    Gartner’s Best Practices for Implementing Automation

    Follow a systematic approach. Opportunistic implementations may backfire, leading to incompatibilities and added expense and risk. Read Gartner’s advice for maximizing the benefits of data center automation.

    Sponsored By HP

  • eBooks // Aug 2014

    Secrets of Effective Server Change Management

    Take control of change. Only 23% of IT organizations have an acceptable change-related incident rate. Download HP’s new eBook and learn how to dramatically decrease the number of incidents caused by poor server change management.

    Sponsored By HP

  • Research // Aug 2014

    Process Powered Change Management

    Deliver change with accuracy and speed. This new infographic shows how companies have achieved 50% improvement in speed and accuracy with server change management. Get more facts and insights by downloading the infographic now.

    Sponsored By HP

  • Videos // Aug 2014

    Experience the Power of IT Process Automation

    Bridge the physical/virtual gap. See how HP Operations Orchestration enables you to orchestrate physical, virtual, and cloud-based infrastructure and IT processes.

    Sponsored By HP

  • White Papers // Sep 2014

    Mobile Application Management with Citrix XenMobile

    Mobility is a critical IT initiative in companies of all sizes because it is an unprecedented opportunity to increase business efficiency and competitive advantage. Beyond device management, mobile application and data management are key to achieving these benefits.

    Sponsored By Citrix Online

  • White Papers // Jul 2014

    Top 10 Reasons You Need Quote and Proposal Automation eBook

    Do your sales quotes and proposals take too long to create, get stuck in internal approval or contain inaccuracies? Do your sales people wait impatiently for customers to sign and fax back proposals? Is it difficult for managers to know the real-time status of every quote? This ebook dives into...

    Sponsored By Quosal