Project Management

Keep your IT project running smoothly by reading our experts' tips and best practices about methodologies, agile, software, collaboration, risk management, and learning from failed projects.

  • White Papers // Sep 2014

    Three Ways to Achieve Fast and Affordable IT in an Always-On World

    In this new era, your IT organization needs to meet strict service level agreements (SLAs) while containing the costs of IT operations. This is a difficult proposition. How can you ensure availability, increase performance, and boost ROI all at the same time? In short, you need a comprehensive virtualization...

    Sponsored By VMware

  • White Papers // Aug 2014

    BYOD - The Future of IT is Now

    The wave toward Bring Your Own Devices (BYOD) and Bring Your Own Applications (BYOA) has been building since roughly 2007, but has now become a tsunami. Many organizations are realising the variety of benefits provided by BYODA and are embracing them. However, while IT may have warmed to the...

    Sponsored By Citrix

  • eBooks // Aug 2014

    Sensible Service Management eBook

    This Sensible service management guide written by Rob England, the IT Skeptic, aims to cut through all the noise and jargon to tell IT managers why service management can be useful and why it doesn’t need to be so complex. The guide is broken into 11 best practices. Check this...

    Sponsored By Citrix

  • White Papers // Aug 2014

    Meeting the Solvency II Operational Risk Challenge

    Integrating pragmatic operational risk management techniques in core business operations and decision making processes.

    Sponsored By IBM

  • Videos // Aug 2014

    Experience the Power of IT Process Automation

    Bridge the physical/virtual gap. See how HP Operations Orchestration enables you to orchestrate physical, virtual, and cloud-based infrastructure and IT processes.

    Sponsored By HP

  • Research // Aug 2014

    Gartner’s Best Practices for Implementing Automation

    Follow a systematic approach. Opportunistic implementations may backfire, leading to incompatibilities and added expense and risk. Read Gartner’s advice for maximizing the benefits of data center automation.

    Sponsored By HP

  • eBooks // Aug 2014

    Secrets of Effective Server Change Management

    Take control of change. Only 23% of IT organizations have an acceptable change-related incident rate. Download HP’s new eBook and learn how to dramatically decrease the number of incidents caused by poor server change management.

    Sponsored By HP

  • Research // Aug 2014

    Overcoming 5 Roadblocks in your Ticketless IT Journey

    Get beyond the obstacles that limit your help desk efficiency and start your journey to ticketless IT.. Take your first step by viewing this eye-opening infographic.

    Sponsored By HP

  • Research // Aug 2014

    Process Powered Change Management

    Deliver change with accuracy and speed. This new infographic shows how companies have achieved 50% improvement in speed and accuracy with server change management. Get more facts and insights by downloading the infographic now.

    Sponsored By HP

  • White Papers // Aug 2014

    Grow Your Business with Confidence Using SAP Business One

    In this whitepaper Grow Your Business with Confidence Using SAP Business One evaluates the benefits of having a single solution to run the entire business and provides strategic insights that leads to solid decision making. Read this whitepaper and learn how other growing businesses have benefited from using SAP Business...

    Sponsored By SAP

  • White Papers // Aug 2014

    All the Benefits of SAP Business One OnDemand

    Discover how SAP Business One delivered huge benefits for both operations and customer service in many organisations. Download this whitepaper and learn on how SAP helped organisations increase business insights while reducing the total cost of ownership.

    Sponsored By SAP

  • White Papers // Aug 2014

    Interactive Infographic: A Personal Training Guide for Your Journey to the Cloud

    Is your IT infrastructure healthy or is it struggling to meet the intensifying demands placed on it by today's evolving business environment?, are emerging trends in cloud computing, big data, mobility, and security making your IT organisation leaner, smarter and more agile, or is it making it obsolete, unresponsive, and...

    Sponsored By NetApp

  • White Papers // Aug 2014

    2014 Gartner Critical Capabilities for Security Information and Event Management

    IBM Security QRadar received an "Excellent" product viability rating again by Gartner in its Critical Capabilities for SIEM report. The report assesses 13 SIEM technologies by evaluating the capabilities that are critical for the support of threat management, compliance, and general SIEM deployment use cases. Gartner notes that SIEM...

    Sponsored By IBM

  • White Papers // Aug 2014

    Buyer's Guide: Identity and Access Management

    This buyer's guide provides assistance in evaluating identity and access management solutions. It describes common identity and access management challenges and the capabilities required to address them, and it includes checklists for assessing vendors and their products.

    Sponsored By IBM

  • White Papers // Aug 2014

    2014 Gartner Magic Quadrant for Security Intelligence & Event Management

    IBM Security QRadar has been positioned again in the Leaders quadrant of the Gartner Magic Quadrant for SIEM. In addition to providing a technology that is a good match to current customer requirements, Leaders also show evidence of superior vision and execution for anticipated requirements. Gartner reveals that customers'...

    Sponsored By IBM

  • Downloads // Aug 2014

    Help Desk & IT Asset Management Software – Extremely Affordable & Easy-to-Use

    SolarWinds® Web Help Desk® (WHD) is a web-based help desk software that simplifies, centralizes and automates help desk management tasks including ticketing management, IT asset management, IT change management, knowledge management, incident & problem management, SLA management, & more. SolarWinds WHD provides email-to-ticket automation, dynamically assigns, routes and escalates trouble...

    Sponsored By SolarWinds

  • White Papers // Aug 2014

    InfoTech Cloud File Sharing Market Report

    Organizations are increasingly turning to cloud file sharing solutions to meet end-user's needs for a lightweight and effective collaboration tool. In this report, Info-Tech highlights their evaluation of eight leading vendors in this market, including Google, Dropbox, Microsoft, Box and others. See how each scored and find out who emerged...

    Sponsored By Box

  • Case Studies // Aug 2014

    Top 10 Ways Businesses Rely on Box

    Box is a cloud platform that helps you securely store, share and manage all your company's files. Whether you need to secure confidential business information, develop a custom mobile application or are trying to simplify paper-based office processes, here are the top 10 ways enterprises rely on Box.

    Sponsored By Box

  • White Papers // Aug 2014

    See The Next Evolution Of Virtualization In Action

    Thinking about virtualizing your data centre to achieve new cost savings and agility benefits? Then take a closer look at the amazing management and performance advantages that only vSphere with Operations Management delivers. Read more...

    Sponsored By VMware

  • White Papers // Aug 2014

    Casting A Light On Shadow IT

    You may not be familiar with the term,but chances are Shadow IT is happening right now at your company. No longer content waiting for their companies’ IT help, today’s employees are taking action into their own hands by finding and using their own technology to solve work challenges as they...

    Sponsored By VMware

  • eBooks // Aug 2014

    Securing the Small Business Network

    This ebook examines eight network security challenges that small businesses face today, and offers easy and effective solutions. Dell SonicWALL offers the comprehensive protection your small business needs, priced within your budget.

    Sponsored By Dell Software

  • White Papers // Aug 2014

    Achieving High Oracle Performance

    DBAs cannot afford to rely on reactive measures anymore. They need advanced performance management tools that will enable them to catch emerging issues before they can affect end users. Discover how advanced database management can help DBAs protect the system by preventing problems from developing at all. Download the white...

    Sponsored By Dell Software

  • White Papers // Aug 2014

    Resolving the Database Performance Blame Game

    When an application slows down, can you immediately tell which component is underperforming? If not, you need to see how Dell Foglight for Databases shows the operational and performance health of each component all on a single pane of glass. Download the white paper to see how you can end...

    Sponsored By Dell Software

  • White Papers // Aug 2014

    Foglight Solutions for Cross-Platform Database Performance Management

    Achieving consistent service levels for cross-platform database environments is next to impossible using each platform’s native tools. Foglight database monitoring software simplifies database monitoring and management, enabling you to consolidate and standardize database performance across multiple platforms. Download the white paper to learn how.

    Sponsored By Dell Software

  • White Papers // Aug 2014

    Select the Right Solution for Identity and Access Assurance 

    This buyer’s guide can help you select the right identity and access management solution to successfully manage and control user access within, across and between organizations. The guide outlines the most common identity and access management challenges organizations face from the perspective of CSOs, IT operations staff, line-of-business managers and...

    Sponsored By IBM

  • White Papers // Aug 2014

    Manage Identities & Access for Continuous Compliance & Reduced Risk

    Identity and access management governance helps determine who has authorized access to what resources, for what purpose and for how long. IAM governance from IBM provides value beyond risk control, with accountability and transparency for user entitlements throughout the user lifecycle.

    Sponsored By IBM

  • White Papers // Aug 2014

    Harvard Business Review: The Truth about Customer Experience

    This whitepaper emphasises why a focus on the customer’s shopping journey can lead to significant financial and organisational results.

    Sponsored By LogMeIn AU

  • Case Studies // Aug 2014

    Multi-format Archive Solution - GDF Suez Case Study

    Learn how EMC provided GDF Suez with a legally sound, multi-archive solution. The case study looks at how InfoArchive offered them integrated admissibility functions and accepted all types of flows and formats, independent of the source application.

    Sponsored By EMC

  • eBooks // Aug 2014

    What are your VoIP options?

    The versatility of VoIP has made it the leading choice for companies seeking an updated phone system that enables them to do more for less. Coming to the conclusion that you want VoIP is fairly simple; however, the next question you must answer is: which VoIP is best for my...

    Sponsored By ShoreTel

  • White Papers // Aug 2014

    12 Essential Tasks of Active Directory Domain Services

    Discover the 12 major tasks of Active Directory Domain Services (AD DS) administration and management, and how delegation can be an excellent way for administrators to reduce the their workload and streamline management of their AD DS infrastructures. Read the white paper and learn how the implementation of proper...

    Sponsored By Dell Software

  • White Papers // Jul 2014

    Selecting the Correct Path to Private Cloud

    Cloud computing models offer a new approach for IT organizations to deliver business services to end users. By implementing their own internal or "private" cloud infrastructures, IT organizations can deploy a technology model that provides both flexible IT architectures and dynamic business agility.

    Sponsored By EMC

  • White Papers // Jul 2014

    PCI Compliance and Mobile Devices

    The Payment Card Industry (PCI) Security Standards Council has released the Data Security Standards (DSS) version 3.0 outlining revised requirements for payment data security, effective January 1st, 2014. Merchants and Service Providers that store, process, or transmit customer payment card data must adhere to the revised outlined requirements. Additionally, the...

    Sponsored By MobileIron

  • Case Studies // Jul 2014

    With the MobileIron Platform, Sally Beauty puts a new face on its sales team

    Seeking to increase the effectiveness of its field sales staff while helping them present a more professional image, Sally Beauty implemented the MobileIron enterprise mobility management (EMM) platform. Sally Beauty uses MobileIron to let retail and traveling sales staff access product collateral on iPads, recommend and deliver the most helpful...

    Sponsored By MobileIron

  • eBooks // Jul 2014

    Help Desk Best Practices

    A help desk is critical to the operations of an IT services business. As a centralized intake location for technical issues, it allows for a responsive and timely solution to get clients and their staff back to business as usual. In addition to handling immediate IT issues, a help desk...

    Sponsored By LabTech Software

  • Webcasts // Jul 2014

    A New Approach to Endpoint Data Protection

    The rising number of mobile workers makes endpoint data protection increasingly important for organizations of all types and sizes. Now more than ever, business and IT decision makers must take a holistic view that includes a wide variety of mobile devices including laptops, smartphones and tablets. But what is the...

    Sponsored By Druva Software

  • White Papers // Jul 2014

    eBook: Putting Dispatch in the Driver’s Seat

    Does your help desk feel like it’s stuck in neutral? A dispatcher can help you keep track of which technician is where, what issues they’re working on, and make sure all issues are handled in a timely manner. Learn the 5 simple rules of dispatching your help desk can’t afford...

    Sponsored By ConnectWise

  • White Papers // Jul 2014

    Top 6 Project Breakdowns and How to Fix Them

    Project management is either one of those things that you are really good at and you can breeze right through without any issues, or it’s something that drives you crazy. Every business owner has experienced some form of project failure, but why? Study the top reasons that projects fail to...

    Sponsored By ConnectWise

  • White Papers // Jul 2014

    SDN and Cloud Computing

    After a review of Software-Defined Networking (SDN) and its close cousin Network Functions Virtualization (NFV), this white paper addresses three main deployment scenarios: SDN without deploying cloud computing, cloud computing without deploying SDN, and deploying cloud computing in conjunction with SDN. We'll look at use cases, when the approach makes...

    Sponsored By Global Knowledge

  • White Papers // Jul 2014

    Whitepaper: Real CIOs of the Cloud

    As cloud computing becomes the dominant technology of this decade, today's CIOs are the catalysts for change. This whitepaper published by Techweb features two technology leaders discussing their cloud strategy.

    Sponsored By Workday

  • White Papers // Jul 2014

    Whitepaper: Visibility, Alignment, & Optimization, Part I: The Value of Workforce Visibility in Driving Business Decisions

    Do you know as much about your employees as you know about your customers, products, or systems? Imagine the organizational transformation that could be possible if HR could provide real-time, actionable insight into the talent of your organization. In this whitepaper, you’ll learn how to achieve needed optimal workforce visibility....

    Sponsored By Workday