Project Management

Keep your IT project running smoothly by reading our experts' tips and best practices about methodologies, agile, software, collaboration, risk management, and learning from failed projects.

  • White Papers // Jul 2014

    Help Desk Best Practices

    A help desk is critical to the operations of an IT services business. As a centralized intake location for technical issues, it allows for a responsive and timely solution to get clients and their staff back to business as usual. In addition to handling immediate IT issues, a help desk...

    Sponsored By LabTech Software

  • White Papers // Jul 2014

    PCI Compliance and Mobile Devices

    The Payment Card Industry (PCI) Security Standards Council has released the Data Security Standards (DSS) version 3.0 outlining revised requirements for payment data security, effective January 1st, 2014. Merchants and Service Providers that store, process, or transmit customer payment card data must adhere to the revised outlined requirements. Additionally, the...

    Sponsored By MobileIron

  • Case Studies // Jul 2014

    With the MobileIron Platform, Sally Beauty puts a new face on its sales team

    Seeking to increase the effectiveness of its field sales staff while helping them present a more professional image, Sally Beauty implemented the MobileIron enterprise mobility management (EMM) platform. Sally Beauty uses MobileIron to let retail and traveling sales staff access product collateral on iPads, recommend and deliver the most helpful...

    Sponsored By MobileIron

  • White Papers // Jul 2014

    Selecting the Correct Path to Private Cloud

    Cloud computing models offer a new approach for IT organizations to deliver business services to end users. By implementing their own internal or "private" cloud infrastructures, IT organizations can deploy a technology model that provides both flexible IT architectures and dynamic business agility.

    Sponsored By EMC

  • White Papers // Jul 2014

    eBook: Putting Dispatch in the Driver’s Seat

    Does your help desk feel like it’s stuck in neutral? A dispatcher can help you keep track of which technician is where, what issues they’re working on, and make sure all issues are handled in a timely manner. Learn the 5 simple rules of dispatching your help desk can’t afford...

    Sponsored By ConnectWise

  • White Papers // Jul 2014

    Top 6 Project Breakdowns and How to Fix Them

    Project management is either one of those things that you are really good at and you can breeze right through without any issues, or it’s something that drives you crazy. Every business owner has experienced some form of project failure, but why? Study the top reasons that projects fail to...

    Sponsored By ConnectWise

  • Webcasts // Jul 2014

    A New Approach to Endpoint Data Protection

    The rising number of mobile workers makes endpoint data protection increasingly important for organizations of all types and sizes. Now more than ever, business and IT decision makers must take a holistic view that includes a wide variety of mobile devices including laptops, smartphones and tablets. But what is the...

    Sponsored By Druva Software

  • White Papers // Jul 2014

    SDN and Cloud Computing

    After a review of Software-Defined Networking (SDN) and its close cousin Network Functions Virtualization (NFV), this white paper addresses three main deployment scenarios: SDN without deploying cloud computing, cloud computing without deploying SDN, and deploying cloud computing in conjunction with SDN. We'll look at use cases, when the approach makes...

    Sponsored By Global Knowledge

  • White Papers // Jul 2014

    Top Considerations for Selecting the Right Quote and Proposal Automation Solution eBook

    A quote and proposal automation solution helps sales teams produce timely, accurate and professional-looking quotes in much less time. This is a key area of sales process automation that is too often overlooked by businesses.

    Sponsored By Quosal

  • White Papers // Jul 2014

    Sales Acceleration: Speed Up Your Sales Cycle With Quosal eBook

    Slow sales process? It’s time to speed it up! Accelerate your sales with quote and proposal automation from Quosal. With key features designed to revolutionize your sales process, Quosal can free your sales team from administrative burdens, and help them become sales superstars.

    Sponsored By Quosal

  • White Papers // Jul 2014

    Data Projections Case Study

    Data Projections needed a quoting solution that would allow them to prepare, deliver, and track quality quotes and proposals that could integrate with their CRM. Quosal enables Data Projections to produce winning sales proposals in less time, and improves their internal sales reporting

    Sponsored By Quosal

  • White Papers // Jul 2014

    Top 10 Reasons You Need Quote and Proposal Automation eBook

    Do your sales quotes and proposals take too long to create, get stuck in internal approval or contain inaccuracies? Do your sales people wait impatiently for customers to sign and fax back proposals? Is it difficult for managers to know the real-time status of every quote? This ebook dives into...

    Sponsored By Quosal

  • White Papers // Jul 2014

    Whitepaper: CFOs on Managing Finance Technology (CFO Research)

    Challenged by an inflexible financial management system? You’re not alone. Finance executives everywhere are seeing the need for a system that can easily adapt to changing priorities and processes. Download this whitepaper to explore the key pain points CFOs are experiencing with their financial-management systems—plus solutions to combat them....

    Sponsored By Workday

  • White Papers // Jul 2014

    Whitepaper: Benefits of In-Memory Technology for Modern Financial Applications (IDC)

    In-memory accounting brings the benefits of in-memory technology into the realm of financial applications. Using this emerging technology, organizations can now process financial transactions much more quickly and with greater accuracy. This IDC reports looks at the key considerations and benefits in the use of in-memory technology for modern financial...

    Sponsored By Workday

  • White Papers // Jul 2014

    Whitepaper: Taking Measure of Talent

    As business models change, the pressure to leverage the true value of your human capital and better understand your talent management grows. This Harvard Business Review Analytic Services whitepaper, sponsored by Workday, focuses on effective management of your human capital and using technology to gain insight into your workforce.

    Sponsored By Workday

  • White Papers // Jul 2014

    Whitepaper: Visibility, Alignment, & Optimization, Part I: The Value of Workforce Visibility in Driving Business Decisions

    Do you know as much about your employees as you know about your customers, products, or systems? Imagine the organizational transformation that could be possible if HR could provide real-time, actionable insight into the talent of your organization. In this whitepaper, you’ll learn how to achieve needed optimal workforce visibility....

    Sponsored By Workday

  • White Papers // Jul 2014

    Whitepaper: The Hackett Group’s 2013 Global Payroll Technology Performance Study

    Struggling to find the right payroll solution? You’re not alone. The Hackett Group’s new study reveals just how many organizations continue to struggle with their payroll operations. Read the full report to learn about payroll trends, current challenges, and what changes are in store for global payroll technology.

    Sponsored By Workday

  • White Papers // Jul 2014

    Whitepaper: Visibility, Alignment, & Optimization, Part II: Workforce Alignment

    Are you aligning the initiatives and work done by your workforce with the evolving strategies of your organization? This whitepaper highlights the importance of continuous alignment and why it's essential to the ongoing success of your company.

    Sponsored By Workday

  • White Papers // Jul 2014

    Whitepaper: Simplify HR to Drive Performance Leading HR Organizations Share Their Strategies

    Global organizations must be responsive to market realities to drive performance, whether those realities are new government regulations, healthcare reform, business model shifts, or industry upswings and downturns. Read the whitepaper to learn how Workday customers are taking steps to proactively prepare for these inevitabilities.

    Sponsored By Workday

  • White Papers // Jul 2014

    Whitepaper: From Performance Management to Service Delivery: Multi-country Payroll

    This special report by Webster Buchanan Research examines the changing shape of the multi-country payroll sector, assessing trends and developments that impact the way organizations tackle the challenges of managing their international payroll operations.

    Sponsored By Workday

  • White Papers // Jul 2014

    Whitepaper: Visibility, Alignment, & Optimization, Part III: Workforce Optimization

    Organizations committed to workforce visibility, alignment, and optimization are positioned to dominate in this economy. These organizations achieve their goals via a unified human resource management, performance management, and financial management solution. Read this paper, the last in a three-part series, to hear the optimization stories of four Workday customers.

    Sponsored By Workday

  • White Papers // Jul 2014

    Whitepaper: Real CIOs of the Cloud

    As cloud computing becomes the dominant technology of this decade, today's CIOs are the catalysts for change. This whitepaper published by Techweb features two technology leaders discussing their cloud strategy.

    Sponsored By Workday

  • White Papers // Jul 2014

    Whitepaper: Redefining Enterprise Software Whitepaper

    Companies are recognizing that to stay competitive, they must change the way they manage their most valuable resource—their people. In this whitepaper you will learn what changes are impacting business and human capital management today and how the HR department and its resource management systems need to respond.

    Sponsored By Workday

  • eBooks // Jul 2014

    Beyond Software: Agile for Product Development

    Agile methods are increasingly popular in application, enterprise and embedded development. Yet the question remains: Do the 12 agile principles apply to more than just software? Find out how leading companies are beginning to exploit agile's iterative processes for far more than software.

    Sponsored By IBM

  • White Papers // Jul 2014

    Ditch the documents and spreadsheets - Manage requirements efficiently and more accurately with IBM Rational DOORS Next Generation

    Using productivity tools for requirements management is like using a hammer to open a bottle. It gets the job done, but at what cost? IBM Rational DOORS NG offers effective requirements management capabilities by including the ability to capture relationships and manage dependencies.

    Sponsored By IBM

  • Research // Jul 2014

    Requirements-driven Quality ROI Calculator

    IBM Rational requirements-driven quality ROI calculator provides an estimated return on investment from implementing one or more of our quality and requirements definition and management solutions. See how these solutions help you achieve predictability in desired business outcomes, allowing you to: Reduce risk and rework by unifying stakeholders and...

    Sponsored By IBM

  • White Papers // Jul 2014

    Real-time agility: Core principles and practices for embedded-software teams

    This paper introduces practical approaches to Agile focused on core principles and practices and shows how they improve project results for embedded systems development. Agile methods are a cohesive set of concepts, principles and practices to address the challenges of software development.

    Sponsored By IBM

  • White Papers // Jul 2014

    Agile Deployment for Embedded Software & Complex Systems

    Agile is a cornerstone of software delivery from IT to complex and embedded systems. This research-based paper reports on key challenges, patterns and working practices for extending Agile to cross-discipline deployment in product and systems development.

    Sponsored By IBM

  • White Papers // Jul 2014

    Power and Cooling Guidelines for Deploying IT in Colocation Data Centers

    Some prospective colocation data center tenants view power and cooing best practices as constraining. However, an effective acceptable use policy can reduce downtime due to thermal shutdown and human error, reduce stranded capacity, and extend the life of the initial leased space, avoiding the cost of oversized reserved space. This...

    Sponsored By APC by Schneider Electric

  • White Papers // Jul 2014

    Reducing Expenses Starts with the Programming Skills of Operations Groups

    Tools available today make it possible to significantly reduce the daily tasks that consume the time of IT operations groups like automation. And with today’s new cloud and SDN architectures being deployed or just on the horizon, automation is no longer just optional. No matter what we call it the...

    Sponsored By F5

  • White Papers // Jul 2014

    Enterprise-scale IT automation with a disciplined approach

    This report explores the benefits of IT process automation that supports the entire IT environment from traditional IT to cloud-based infrastructure operations. Read this info brief and learn how HP helped organisations reduce operational expenditure and improve service quality.

    Sponsored By HP

  • White Papers // Jul 2014

    Accelerate ROI- HP IT Process Automation and Orchestration

    Explore this whitepaper to discover practical examples of how you can realise a rapid return on investment in your IT operations while providing CIO’s, IT managers and support teams a realistic roadmap for success.

    Sponsored By HP

  • White Papers // Jul 2014

    Top 5 Things Every Developer Should Know

    C sharp has become increasingly popular and complex, putting applications and organizations at risk for software failures. Learn how you can gain deeper intelligence into your code to avoid critical crash causing defects

    Sponsored By Coverity

  • Live Event // Jul 2014

    Live Webcast: The Future of Meetings

    Join us for this LIVE event! Thursday, August 7, 2014 10 AM (PDT) / 1 PM (EDT) Let’s face it -- your meetings have likely gone a bit out of control. With more time allocated for gathering than for actual work, companies of all shapes and sizes are suffering from...

    Sponsored By Citrix Online

  • Case Studies // Jul 2014

    Case Study: LogMeIn Rescue and Rice Toyota

    As Rice Toyota has grown, so has its dependence on computer applications and systems to deliver a high level of customer service and customer satisfaction. With more than 180 employees using computers to access applications in four buildings, Rice’s small IT department was increasingly challenged to resolve user support issues...

    Sponsored By LogMeIn

  • White Papers // Jul 2014

    Whitepaper: Cooling Strategies for IT Wiring Closets and Small Rooms

    Cooling for IT wiring closets is rarely planned and typically only implemented after failures or overheating occur. Historically, no clear standard exists for specifying sufficient cooling to achieve predictable behaviour within wiring closets. This paper describes the science and practical application of an improved method for the specification of...

    Sponsored By APC by Schneider Electric

  • White Papers // Jul 2014

    Ten Cooling Solutions to Support High-density Server Deployment

    High-density servers offer a significant performance per watt benefit. However, depending on the deployment, they can present a significant cooling challenge. Vendors are now designing servers that can demand over 40 kW of cooling per rack. With most data centres designed to cool an average of no more than 2...

    Sponsored By APC by Schneider Electric

  • Webcasts // Jul 2014

    Top 5 Things Every C# Developer Should Know

    C# has become increasingly popular and complex, putting applications and organizations at risk for software failures. Learn how you can gain deeper intelligence into your code to avoid critical crash causing defects. C# has become increasingly popular and complex, putting applications and organizations at risk for software failures. Learn how...

    Sponsored By Coverity

  • Case Studies // Jul 2014

    Cincinnati Zoo transforms customer experience and boosts profits

    The Cincinnati Zoo & Botanical Garden is one of the nation's most popular attractions, a Top 10 Zagat-rated Zoo, and a Top Zoo for Children according to Parent's Magazine. Each year, more than 1.3 million people visit its 71-acre site, which is home to more than 500 animal and 3,000...

    Sponsored By IBM

  • White Papers // Jul 2014

    Why test for skills?

    In an era when human resources departments are constantly being asked to do more with less, it’s clear that something needs to be done. As more and more resumes pile up for each position, HR teams need help to make a quality hire quickly. Fortunately, IBM Smarter Workforce technology...

    Sponsored By IBM