Project Management

Keep your IT project running smoothly by reading our experts' tips and best practices about methodologies, agile, software, collaboration, risk management, and learning from failed projects.

  • eBooks // Jul 2014

    Beyond Software: Agile for Product Development

    Agile methods are increasingly popular in application, enterprise and embedded development. Yet the question remains: Do the 12 agile principles apply to more than just software? Find out how leading companies are beginning to exploit agile's iterative processes for far more than software.

    Sponsored By IBM

  • eBooks // Jul 2014

    10 Things Your Next Firewall Must Do (eBook)

    Effectively stopping advanced threats requires a new approach to security. Find out the 10 must-haves for security products today. Download your booklet now! In this free booklet, you'll find insightful and practical advices on: The why and how of next-generation security 10 critical functions your network...

    Sponsored By Palo Alto Networks

  • eBooks // Apr 2014

    Best Practices for Choosing the Right Accounting Software

    Is your accounting software holding you back? Maybe it's time to trade in your aging infrastructure and embrace a new generation of cloud-based financial systems that streamline your processes, improve productivity, and generate greater insights and visibility. As you embark on a challenging evaluation cycle, download our free...

    Sponsored By Intacct

  • eBooks // Feb 2014

    Help Desk Best Practices for IT Departments

    A help desk is critical to the operations of an IT department. As a centralized intake location for technical issues, it allows for a responsive and timely solution to get employees back to business as usual. In addition to handling immediate IT issues, a help desk performs several proactive tasks...

    Sponsored By LabTech Software

  • eBooks // Oct 2013

    Set Your IT Business Up For Success: Achieving Client Satisfaction in the First 30 Days

    The key to achieving client satisfaction and building long-term client relationships is starting off on the right foot. It is important that the groundwork be laid in advance to ensure a smooth onboarding process, as this is the time when new clients are most critical of the work being performed....

    Sponsored By LabTech Software

  • eBooks // Oct 2013

    Managed Services: Why It's Good for Business

    As technology becomes increasingly complex, more companies are outsourcing their IT management and maintenance functions. The idea of outsourcing IT has become so appealing that worldwide spending for IT outsourcing is increasing. IT service providers are responding to this growing need by introducing a new business model, managed services, which...

    Sponsored By LabTech Software

  • eBooks // Oct 2013

    5 Technology Trends you Need to Follow

    Mobile devices, social business apps, and business analytics are converging with the Cloud to create the most substantial changes in technology since the Internet revolution. Businesses have to change the way they think and operate, and with rising budgets for technology, they need someone to provide the services that will...

    Sponsored By ConnectWise

  • eBooks // Oct 2013

    Top 6 Project Breakdowns (and How to Fix Them)

    Project management is either one of those things that you are really good at, and you can breeze right through without any issues, or it's something that drives you crazy. Every business owner has experienced some form of project failure, but why? Study the top reasons that projects fail to...

    Sponsored By ConnectWise

  • eBooks // May 2011

    The Modern Office and You: 5 Ways to Capitalize on Cloud Opportunities

    Many technology providers are nervous about the Cloud and what it means for their business. Rather than look at the Cloud with fear, embrace it and take advantage of the opportunities it brings for new revenue. In this eBook, you’ll learn 5 ways to capitalize on the future of the...

    Sponsored By ConnectWise

  • eBooks // Jun 2014

    Why Cloud is Better with a DevOps Culture

    Every senior technologist in every large enterprise knows the business case for cloud computing. Done properly, cloud is a way to: Overcome barriers to innovation Get to market faster Handle massive spikes Lower IT costs This ebook looks at how the IT function works today, and why it...

    Provided By Rackspace

  • eBooks // Mar 2014

    How to Create a Customer Service Process that Enhances Your Bottom Line

    A complaint about complaints. There’s an assumption that the number of complaints received is a perfect reflection of the number of customer problems. If complaints go down, other numbers such as warranty and service costs will go down as well. In fact, complaints are often a poor indicator of...

    Provided By Salesforce.com

  • eBooks // Mar 2014

    A Quick Peek at How Salesforce Does Customer Service

    Help is here with salesforce service cloud. Transform your customer experience and connect with customers in whole new ways with the #1 customer service application. From the contact center to self-service communities, social media and beyond, service cloud is changing the game in customer service. To get started, download today!

    Provided By Salesforce.com

  • eBooks // Mar 2014

    6 Secrets to Offering Exceptional Customer Service

    The vast majority of people are not experiencing great service. Nearly a third of consumers believe that businesses are now paying less attention to providing good customer service. On top of that, just 7% of those polled say that customer service experiences they have with companies typically exceed their...

    Provided By Salesforce.com

  • eBooks // Mar 2014

    20 Customer Service Practices

    It can be easy for customer service departments to continue doing what they’ve always been doing. Csat scores and overall cost are the same, so why change? This mindset neglects the fact that today’s consumer has options around how they want to contact a company for support. We are...

    Provided By Salesforce.com

  • eBooks // Feb 2014

    Systems Engineering for Dummies

    This IBM Limited Edition ebook, "Systems Engineering For Dummies," explains what systems engineering is and how it can help you simplify the development of smart, connected products. If you're looking for ways to expedite time-to-market, ensure business agility, and deliver high-quality smart products while cutting costs, this ebook is for...

    Provided By IBM

  • eBooks // Feb 2014

    Remote Monitoring and Management: The Key to Proactive, Efficient IT Departments

    For IT professionals to succeed, they need to implement low-cost and high-productivity practices that allow them to have a positive impact on their organizations’ bottom line. Remote monitoring and management (RMM) delivers an arsenal of IT management tools that help IT professionals proactively monitor and remotely manage and resolve IT...

    Provided By LabTech Software

  • eBooks // Feb 2014

    Marketing: Connecting with the Chief Executive Customer

    CMOs and their marketing teams are squarely in the spotlight as organizations look to them to chart a course across today’s turbulent landscape. The pressure is intense, the scope of the challenge unprecedented.

    Provided By IBM

  • eBooks // Feb 2014

    Search Innovation: An Integrated Approach to Merchandising and Content Management

    Organizations are reshaping their e-commerce strategies with a keen eye on improving site search for a personalized customer experience.

    Provided By IBM

  • eBooks // Feb 2014

    eGuide to Data Movement and Governance

    The purpose of this eGuide is to help you grasp the measures that can keep your organization on track to meet objectives and in line with regulations. What’s more, it’s your chance to become more effective in your job and build the confidence to bring valuable suggestions to your security...

    Provided By IBM

  • eBooks // Jan 2014

    IT Security by the Numbers: Calculating the Total Cost of Protection

    Humorist Franklin P. Jones may have said it best: “When you get something for nothing, you just haven't been billed for it yet.” These are wise words of warning for businesses counting on so-called “free” IT security software. Kaspersky Lab has created an eBook to help you calculate the...

    Provided By Kaspersky Lab

  • eBooks // Dec 2013

    Agile Portfolio Management eBook

    In order to compete in the 21st century, your company needs to move, pivot and innovate faster than your competitors. Think of the companies, the software and the brands that you admire. They innovate. They design and produce the most coveted new things. They invest in the idea that innovation...

    Provided By Rally Software

  • eBooks // Nov 2013

    Do more with your data.

    IBM’s innovative portfolio of data management software and systems helps clients do more with less – and use data as a secret weapon in the competitive battle.

    Provided By IBM

  • eBooks // Sep 2013

    Putting Dispatch in the Driver's Seat

    Does your help desk feel like it is stuck in neutral? A dispatcher can help you keep track of which technician is where, what issues they're working on, and make sure all issues are handled in a timely manner. Learn the 5 simple rules of dispatching your help desk can't...

    Provided By ConnectWise

  • eBooks // Sep 2013

    Discover Your Inner Leader - Ebook

    Do you have the skills to successfully lead your organization? With the right amount of dedication, anyone can be a leader – including you. Now is the time to start harnessing your inner leader to take your company to the next level. Follow the steps in this eBook to become...

    Provided By ConnectWise

  • eBooks // Aug 2013

    Executive's guide to infrastructure as a service (IaaS) (UK)

    Develop the right cloud strategy for your organization with the help of the advice and insights collected in this latest guide from ZDNet and TechRepublic.

    Provided By ZDNet

  • eBooks // Aug 2013

    5 Secrets: Build your Sales Pipeline and keep it growing

    The typical strategy for meeting sales targets is to set aggressive individual rep quotas, rely on your top reps to achieve them, and then hope to get enough from the rest of your team to get over the top. Find out how to make a major shift in your sales...

    Provided By Salesforce.com

  • eBooks // Aug 2013

    5 steps to better sales performance: how to coach your team

    How is it possible that in the same environment and under the same conditions, some reps achieve outstanding results while others struggle just to make their quota? In 5 Steps to Better Sales Performance we reveal the proven methods the best sales managers rely on to close the sales performance...

    Provided By Salesforce.com

  • eBooks // Jun 2013

    7 Practical Sales Tips

    It's all about productivity. Making good sales reps great. Closing bigger deals, faster. In this ebook you'll find practical tips to help you make the biggest impact on your sales productivity in the shortest amount of time. You'll learn actionable tips that will help you: Gain 2.5...

    Provided By Salesforce.com

  • eBooks // Jun 2013

    Compact, cost-effective scanning: Document management for every business

    Document management systems, once the sole province of large enterprises, are now within reach of any business seeking to eliminate mountains of paper. Businesses of all sizes are discovering that high-quality, compact scanners can be deployed anywhere to intercept and immediately digitize incoming documents or documents generated internally. Whether...

    Provided By Canon

  • eBooks // Mar 2013

    eGuide: A prescription for IT efficiency

    Security is more important in the healthcare setting than many other industries. Breaches of patient data can result in HIPAA violations and government investigations. Breaches of system security can cause breakdowns of equipment used to sustain life and patient health. Phishing expeditions can cause thousands or millions of dollars to...

    Provided By Dell & Microsoft

  • eBooks // Feb 2013

    Get the skills you need with an Information Assurance master’s degree

    Information Assurance Degree - Online or On-Campus The world's dependence on computers and information systems continues to deepen, creating a growing, but increasingly competitive, market for information technology professionals. Organizations of all types need to ensure that the confidentiality and integrity of data are protected at all times. Regis University's...

    Provided By Regis University

  • eBooks // Jan 2013

    The Executive's Guide to the Internet of Things

    This guide introduces the basic concepts of the Internet of Things, shows how it can generate business benefits, looks at security and privacy hurdles, and offers examples of how it's being used in the real world.

    Provided By TechRepublic

  • eBooks // Jan 2013

    eBook: Financial Reporting Automation for Dummies

    Financial reporting has come a long way since the spreadsheet. But finance teams still use complex, manual processes to create internal management reports as well as statutory and regulatory reports. Download this ebook (in PDF) to gain new insights about the benefits and value that financial reporting automation solutions can...

    Provided By IBM

  • eBooks // Dec 2012

    Create a Referral Program to Grow Your IT Business

    The primary mode of growth for most technology provider businesses is by good, old word of mouth. Yet, many businesses have not established an official referral program to capture as many referrals as possible. Check out this guide to find the proven best strategies for creating the perfect referral program...

    Provided By ConnectWise

  • eBooks // Dec 2012

    Gamification: Using Virtual Awards and Recognition to Motivate your Sales Team

    Find out about gamification, the ground-breaking method to motivate your sales team by playing on what drives them - competition and recognition! Strategies leveraged from the world of video games bring fresh ideas that go a long way to keeping Sales motivated. Download this eBook from ConnectWise to find out...

    Provided By ConnectWise

  • eBooks // Oct 2012

    Buy/Market/Sell/Service Smarter eBook

    As new technology and connected consumers redefine how business is done, IBM Smarter Commerce solutions help companies more effectively engage with customers across four critical aspects, which include the Buy, Market, Sell and Service components. This ebook outlines those areas and solutions for each.

    Provided By IBM

  • eBooks // Oct 2012

    Webinar Ready: A Step by Step Guide to Hosting Successful Webinars

    Like any good performance, the live webinar should capture attention and stir discussion. For the content marketer, this conversation ends only when the curtain falls on a successful sale. You're creating a one-act play, so your players have to be well-rehearsed, relaxed, professional and on message. This...

    Provided By Citrix Online

  • eBooks // Sep 2012

    Complimentary SuccessFactors E-book: See Your People, See Real Results

    As an HR leader or someone who works in a talent management, recruiting, compensation, workforce planning, learning, or technology role, the challenges you face are many. Filling positions faster at the lowest cost. Connecting your people to company strategy. Motivating and rewarding people to improve engagement and productivity. Developing skills....

    Provided By SuccessFactors

  • eBooks // Jul 2012

    Oracle Fusion CRM eGuide

    Traditional CRM software typically focuses on sales automation and transaction processing but often lacks the bigger picture of continuity and performance of the entire sales organization. To remain competitive in a technology-oriented market, companies have to move their sales teams into an integrated environment that concentrates on sales planning, sales...

    Provided By Oracle

  • eBooks // Jun 2012

    Transforming Enterprise Cloud with IBM System z

    Over the past few years, cloud computing and virtualization have transformed data centers throughout the world. But cloud computing and virtualization are not without their disadvantages, particularly when it comes to complexity and management. Virtual machine sprawl is an all-too-common problem and server consolidation tends to suffer from entropy, with...

    Provided By IBM

  • eBooks // Feb 2014

    Help Desk Best Practices for IT Departments

    A help desk is critical to the operations of an IT department. As a centralized intake location for technical issues, it allows for a responsive and timely solution to get employees back to business as usual. In addition to handling immediate IT issues, a help desk performs several proactive tasks...

    Sponsored By LabTech Software

  • eBooks // Oct 2013

    5 Technology Trends you Need to Follow

    Mobile devices, social business apps, and business analytics are converging with the Cloud to create the most substantial changes in technology since the Internet revolution. Businesses have to change the way they think and operate, and with rising budgets for technology, they need someone to provide the services that will...

    Sponsored By ConnectWise

  • eBooks // Apr 2014

    Best Practices for Choosing the Right Accounting Software

    Is your accounting software holding you back? Maybe it's time to trade in your aging infrastructure and embrace a new generation of cloud-based financial systems that streamline your processes, improve productivity, and generate greater insights and visibility. As you embark on a challenging evaluation cycle, download our free...

    Sponsored By Intacct

  • eBooks // Oct 2013

    Top 6 Project Breakdowns (and How to Fix Them)

    Project management is either one of those things that you are really good at, and you can breeze right through without any issues, or it's something that drives you crazy. Every business owner has experienced some form of project failure, but why? Study the top reasons that projects fail to...

    Sponsored By ConnectWise

  • eBooks // Oct 2013

    Set Your IT Business Up For Success: Achieving Client Satisfaction in the First 30 Days

    The key to achieving client satisfaction and building long-term client relationships is starting off on the right foot. It is important that the groundwork be laid in advance to ensure a smooth onboarding process, as this is the time when new clients are most critical of the work being performed....

    Sponsored By LabTech Software

  • eBooks // Oct 2013

    Managed Services: Why It's Good for Business

    As technology becomes increasingly complex, more companies are outsourcing their IT management and maintenance functions. The idea of outsourcing IT has become so appealing that worldwide spending for IT outsourcing is increasing. IT service providers are responding to this growing need by introducing a new business model, managed services, which...

    Sponsored By LabTech Software

  • eBooks // Jul 2014

    10 Things Your Next Firewall Must Do (eBook)

    Effectively stopping advanced threats requires a new approach to security. Find out the 10 must-haves for security products today. Download your booklet now! In this free booklet, you'll find insightful and practical advices on: The why and how of next-generation security 10 critical functions your network...

    Sponsored By Palo Alto Networks

  • eBooks // May 2011

    The Modern Office and You: 5 Ways to Capitalize on Cloud Opportunities

    Many technology providers are nervous about the Cloud and what it means for their business. Rather than look at the Cloud with fear, embrace it and take advantage of the opportunities it brings for new revenue. In this eBook, you’ll learn 5 ways to capitalize on the future of the...

    Sponsored By ConnectWise

  • eBooks // Jul 2014

    Beyond Software: Agile for Product Development

    Agile methods are increasingly popular in application, enterprise and embedded development. Yet the question remains: Do the 12 agile principles apply to more than just software? Find out how leading companies are beginning to exploit agile's iterative processes for far more than software.

    Sponsored By IBM

  • eBooks // Mar 2014

    6 Secrets to Offering Exceptional Customer Service

    The vast majority of people are not experiencing great service. Nearly a third of consumers believe that businesses are now paying less attention to providing good customer service. On top of that, just 7% of those polled say that customer service experiences they have with companies typically exceed their...

    Provided By Salesforce.com

  • eBooks // Jan 2013

    The Executive's Guide to the Internet of Things

    This guide introduces the basic concepts of the Internet of Things, shows how it can generate business benefits, looks at security and privacy hurdles, and offers examples of how it's being used in the real world.

    Provided By TechRepublic

  • eBooks // Feb 2014

    eGuide to Data Movement and Governance

    The purpose of this eGuide is to help you grasp the measures that can keep your organization on track to meet objectives and in line with regulations. What’s more, it’s your chance to become more effective in your job and build the confidence to bring valuable suggestions to your security...

    Provided By IBM

  • eBooks // Mar 2014

    How to Create a Customer Service Process that Enhances Your Bottom Line

    A complaint about complaints. There’s an assumption that the number of complaints received is a perfect reflection of the number of customer problems. If complaints go down, other numbers such as warranty and service costs will go down as well. In fact, complaints are often a poor indicator of...

    Provided By Salesforce.com

  • eBooks // Mar 2014

    A Quick Peek at How Salesforce Does Customer Service

    Help is here with salesforce service cloud. Transform your customer experience and connect with customers in whole new ways with the #1 customer service application. From the contact center to self-service communities, social media and beyond, service cloud is changing the game in customer service. To get started, download today!

    Provided By Salesforce.com

  • eBooks // Mar 2014

    20 Customer Service Practices

    It can be easy for customer service departments to continue doing what they’ve always been doing. Csat scores and overall cost are the same, so why change? This mindset neglects the fact that today’s consumer has options around how they want to contact a company for support. We are...

    Provided By Salesforce.com

  • eBooks // Dec 2013

    Agile Portfolio Management eBook

    In order to compete in the 21st century, your company needs to move, pivot and innovate faster than your competitors. Think of the companies, the software and the brands that you admire. They innovate. They design and produce the most coveted new things. They invest in the idea that innovation...

    Provided By Rally Software

  • eBooks // Feb 2014

    Remote Monitoring and Management: The Key to Proactive, Efficient IT Departments

    For IT professionals to succeed, they need to implement low-cost and high-productivity practices that allow them to have a positive impact on their organizations’ bottom line. Remote monitoring and management (RMM) delivers an arsenal of IT management tools that help IT professionals proactively monitor and remotely manage and resolve IT...

    Provided By LabTech Software

  • eBooks // Sep 2012

    Complimentary SuccessFactors E-book: See Your People, See Real Results

    As an HR leader or someone who works in a talent management, recruiting, compensation, workforce planning, learning, or technology role, the challenges you face are many. Filling positions faster at the lowest cost. Connecting your people to company strategy. Motivating and rewarding people to improve engagement and productivity. Developing skills....

    Provided By SuccessFactors

  • eBooks // Oct 2012

    Webinar Ready: A Step by Step Guide to Hosting Successful Webinars

    Like any good performance, the live webinar should capture attention and stir discussion. For the content marketer, this conversation ends only when the curtain falls on a successful sale. You're creating a one-act play, so your players have to be well-rehearsed, relaxed, professional and on message. This...

    Provided By Citrix Online

  • eBooks // Jul 2012

    Oracle Fusion CRM eGuide

    Traditional CRM software typically focuses on sales automation and transaction processing but often lacks the bigger picture of continuity and performance of the entire sales organization. To remain competitive in a technology-oriented market, companies have to move their sales teams into an integrated environment that concentrates on sales planning, sales...

    Provided By Oracle

  • eBooks // Jun 2014

    Why Cloud is Better with a DevOps Culture

    Every senior technologist in every large enterprise knows the business case for cloud computing. Done properly, cloud is a way to: Overcome barriers to innovation Get to market faster Handle massive spikes Lower IT costs This ebook looks at how the IT function works today, and why it...

    Provided By Rackspace

  • eBooks // Oct 2012

    Buy/Market/Sell/Service Smarter eBook

    As new technology and connected consumers redefine how business is done, IBM Smarter Commerce solutions help companies more effectively engage with customers across four critical aspects, which include the Buy, Market, Sell and Service components. This ebook outlines those areas and solutions for each.

    Provided By IBM

  • eBooks // Jan 2013

    eBook: Financial Reporting Automation for Dummies

    Financial reporting has come a long way since the spreadsheet. But finance teams still use complex, manual processes to create internal management reports as well as statutory and regulatory reports. Download this ebook (in PDF) to gain new insights about the benefits and value that financial reporting automation solutions can...

    Provided By IBM

  • eBooks // Feb 2014

    Systems Engineering for Dummies

    This IBM Limited Edition ebook, "Systems Engineering For Dummies," explains what systems engineering is and how it can help you simplify the development of smart, connected products. If you're looking for ways to expedite time-to-market, ensure business agility, and deliver high-quality smart products while cutting costs, this ebook is for...

    Provided By IBM

  • eBooks // Feb 2014

    Marketing: Connecting with the Chief Executive Customer

    CMOs and their marketing teams are squarely in the spotlight as organizations look to them to chart a course across today’s turbulent landscape. The pressure is intense, the scope of the challenge unprecedented.

    Provided By IBM

  • eBooks // Feb 2014

    Search Innovation: An Integrated Approach to Merchandising and Content Management

    Organizations are reshaping their e-commerce strategies with a keen eye on improving site search for a personalized customer experience.

    Provided By IBM

  • eBooks // Nov 2013

    Do more with your data.

    IBM’s innovative portfolio of data management software and systems helps clients do more with less – and use data as a secret weapon in the competitive battle.

    Provided By IBM

  • eBooks // Aug 2011

    Oracle Exadata and Netezza TwinFin™ Compared

    This eBook will explain the fundamental differences between the Netezza TwinFin and Oracle Exadata solutions. You will learn which solutions best meet your business needs and how to achieve optimal results from your data.

    Provided By IBM

  • eBooks // Oct 2011

    Moving to a Flexible Data Center eBook

    Because of obsolete infrastructure, IT departments are constrained when they try to gain the flexibility they need to support objectives. Everyone expects them to provision new applications and services overnight, if not faster. Read this paper to learn how virtualization can transform your existing data center to be more agile,...

    Provided By IBM

  • eBooks // Jun 2012

    Transforming Enterprise Cloud with IBM System z

    Over the past few years, cloud computing and virtualization have transformed data centers throughout the world. But cloud computing and virtualization are not without their disadvantages, particularly when it comes to complexity and management. Virtual machine sprawl is an all-too-common problem and server consolidation tends to suffer from entropy, with...

    Provided By IBM

  • eBooks // Jun 2013

    Compact, cost-effective scanning: Document management for every business

    Document management systems, once the sole province of large enterprises, are now within reach of any business seeking to eliminate mountains of paper. Businesses of all sizes are discovering that high-quality, compact scanners can be deployed anywhere to intercept and immediately digitize incoming documents or documents generated internally. Whether...

    Provided By Canon

  • eBooks // Aug 2013

    Executive's guide to infrastructure as a service (IaaS) (UK)

    Develop the right cloud strategy for your organization with the help of the advice and insights collected in this latest guide from ZDNet and TechRepublic.

    Provided By ZDNet

  • eBooks // Jan 2014

    IT Security by the Numbers: Calculating the Total Cost of Protection

    Humorist Franklin P. Jones may have said it best: “When you get something for nothing, you just haven't been billed for it yet.” These are wise words of warning for businesses counting on so-called “free” IT security software. Kaspersky Lab has created an eBook to help you calculate the...

    Provided By Kaspersky Lab

  • eBooks // Jan 2011

    Social Sales ebook: a prerequisite to winning

    Social Sales ebook: a prerequisite to winning. Find out which profile wins the most deals and how all your sales reps can be more successful.

    Provided By Salesforce.com

  • eBooks // Jun 2013

    7 Practical Sales Tips

    It's all about productivity. Making good sales reps great. Closing bigger deals, faster. In this ebook you'll find practical tips to help you make the biggest impact on your sales productivity in the shortest amount of time. You'll learn actionable tips that will help you: Gain 2.5...

    Provided By Salesforce.com

  • eBooks // Aug 2013

    5 Secrets: Build your Sales Pipeline and keep it growing

    The typical strategy for meeting sales targets is to set aggressive individual rep quotas, rely on your top reps to achieve them, and then hope to get enough from the rest of your team to get over the top. Find out how to make a major shift in your sales...

    Provided By Salesforce.com

  • eBooks // Aug 2013

    5 steps to better sales performance: how to coach your team

    How is it possible that in the same environment and under the same conditions, some reps achieve outstanding results while others struggle just to make their quota? In 5 Steps to Better Sales Performance we reveal the proven methods the best sales managers rely on to close the sales performance...

    Provided By Salesforce.com

  • eBooks // Mar 2012

    High Performance Organizations: Empower Employees with Real-Time Analytics

    This eBook identifies the high-level business pressures driving organizations to deliver real-time Business Intelligence to frontline employees,?examines what is driving these changes, and how they are empowering their employees. It also articulates the need for real-time mobile BI as differentiated by business roles: Executive Management, Field Sales, and Operations.

    Provided By SAP

  • eBooks // Feb 2013

    Get the skills you need with an Information Assurance master’s degree

    Information Assurance Degree - Online or On-Campus The world's dependence on computers and information systems continues to deepen, creating a growing, but increasingly competitive, market for information technology professionals. Organizations of all types need to ensure that the confidentiality and integrity of data are protected at all times. Regis University's...

    Provided By Regis University

  • eBooks // Mar 2013

    eGuide: A prescription for IT efficiency

    Security is more important in the healthcare setting than many other industries. Breaches of patient data can result in HIPAA violations and government investigations. Breaches of system security can cause breakdowns of equipment used to sustain life and patient health. Phishing expeditions can cause thousands or millions of dollars to...

    Provided By Dell & Microsoft