Tech Industry

  • White Papers // Apr 2014

    Live Chat Effectiveness - A 2013 Survey of Internet Shoppers

    The fifth annual study of frequent online shoppers points to five important conclusions for Internet retailers: It's a multichannel communication world Social media as a sales and support channel cannot be denied Ignore email at your peril Live chat remains strong and continues to have loyal fans Geography matters...

    Sponsored By LogMeIn

  • Case Studies // Apr 2014

    IDC Report - Managed Services: Business Value

    Research shows that today’s business goals are centered on reducing costs, strengthening customer relationships and improving financial management. The biggest challenges to achieving these goals are lack of skills and investment funds, and inadequate linkages between the IT environment and how business processes are managed. Read this analyst report to...

    Sponsored By IBM

  • White Papers // Apr 2014

    Meneba develops products at lowest cost possible using Quintiq software

    This case study shows how grain-producer Meneba develops products at the lowest possible cost by integrating Quintiq software with their existing ERP system.

    Sponsored By Quintiq

  • Case Studies // Apr 2014

    DFS improves ATCO scheduling with integrated Quintiq solution

    This case study shows how Deutsche Flugsicherungs GMBH (DFS) improved their ATCO scheduling by implementing Quintiq’s integrated software solution.

    Sponsored By Quintiq

  • White Papers // Apr 2014

    From feasible to profitable planning

    This brochure provides insight into how the world’s leading rail infrastructure contractors are turning planning into a profit engine.

    Sponsored By Quintiq

  • White Papers // Apr 2014

    Marketing in a World Without Cookies

    Modern marketers need a new way to connect closer with consumers by establishing the trust and understanding necessary to reach them with the right messages on the right channels at the right times - right away. This guide outlines three ways that permission-based marketing is overtaking traditional third-party cookies and...

    Sponsored By Gigya Inc.

  • White Papers // Apr 2014

    Ways Anonymity Hurts Business and Consumers

    Traditionally, the notion of online identity is that it must be protected and safeguarded by the individual it belongs to. As users’ Internet habits evolve, however, we’re seeing a greater shift in online sharing: consumers are posting personal photographs, life event updates, and more across their social channels. This...

    Sponsored By Gigya Inc.

  • White Papers // Mar 2014

    Keeping PACE with Best Practices in Sales Performance Management

    Recent Aberdeen research conducted for Motivate, Incent, Compensate, Enable: Sales Performance Management Best Practices (January 2013) reveals a number of specific best practices that sales leaders — and their vital sales operations support teams — can adopt, in order to create more opportunity for them to achieve Best-in-Class performance. This...

    Sponsored By Oracle

  • White Papers // Mar 2014

    Password Peril: The Frontline Security Challenge in the SaaS Age

    As enterprises large and small shift their information to the cloud, an explosion of SaaS tools are making it easier than ever for employees to collaborate and innovate. Much of this sharing is being done across time zones and physical locations, by workers who are telecommuting, working in shared or...

    Sponsored By Bitium

  • eBooks // Mar 2014

    Forrester

    Organizations are adopting service and sales software-as-a-service (SaaS) solutions to replace or complement traditional on-premises packaged applications as they strive for revenue growth, improved customer satisfaction, and lower operating costs. Service and sales SaaS solutions offer fast deployment, rapid innovation, and improved business agility. Concerns about security and integration remain,...

    Sponsored By Salesforce.com

  • eBooks // Feb 2014

    Help Desk Best Practices for IT Departments

    A help desk is critical to the operations of an IT department. As a centralized intake location for technical issues, it allows for a responsive and timely solution to get employees back to business as usual. In addition to handling immediate IT issues, a help desk performs several proactive tasks...

    Sponsored By LabTech Software

  • White Papers // Feb 2014

    A Quick Peek at How Salesforce Helps you Build Apps. Faster.

    Learn about the Salesforce Platform Mobile Services and how to architect, develop, and manage mobile applications for the cloud. This guide will show you how to build apps in minutes, enhance your app with custom fields and extend your Salesforce CRM. Download now!

    Sponsored By Salesforce.com

  • White Papers // Feb 2014

    Service and Support as a Strategic Imperative

    Customer service has evolved from a reactive activity viewed largely as a cost center-based tactical necessity, to a proactive management task that can in many ways set a company apart from the competition. At the same time, the channels by which customers receive support are growing and fragmenting very rapidly....

    Sponsored By LogMeIn

  • White Papers // Jan 2014

    Live Chat Effectiveness 2013

    Built on the results of an annual survey of Internet shoppers worldwide, the 2013 Live Chat Effectiveness report outlines Internet shopper communication and purchasing behavior and preferences. The report includes findings specific to live chat technology, as well as other engagement channels, such as phone, email and social media.

    Sponsored By LogMeIn

  • White Papers // Jan 2014

    Datasheet: Symantec NetBackup 5230 Appliance

    Back up in minutes with an integrated backup appliance Speed up recovery and reduce storage cost with Symantec NetBackup 5230 Appliance, which offers deeper visibility into virtual environments. Find out more about achieving swift backup and recovery with an all-in-one backup solution.

    Sponsored By Symantec

  • White Papers // Jan 2014

    ESG Lab Review: Symantec NetBackup 5230 Appliance

    Fuss-free backup in less than 25 minutes. According to ESG research, nearly 64 percent of IT budget was spent on maintaining existing infrastructure. Discover how Symantec NetBackup 5230 can overcome such infrastructure complexity and create an efficient backup and recovery environment.

    Sponsored By Symantec

  • White Papers // Jan 2014

    Discovering Vulnerable Web Applications

    This paper describes how large enterprises can effectively discover, catalog and scan web applications to control this major risk vector as part of their organization's overall vulnerability management

    Sponsored By Qualys

  • White Papers // Jan 2014

    Drupal Security White Paper

    Drupal is a mature open-source CMS and framework powering hundreds of thousands of sites on the web. Through peer-review and a growing community of driven experts and enthusiasts, Drupal's core systems have been strengthened to mitigate common vulnerabilities. Drupal addresses the critical security risks, including the Top 10 identified by...

    Sponsored By Acquia

  • Case Studies // Jan 2014

    Customer Success Story of Columbia Prep:

    ExtremeZ-IP is helping thousands of educational institutions worldwide conquer their Mac/Windows integration challenges. Check out this case study to learn how Columbia Prep School improved Mac user communication and productivity while reducing IT management cost with ExtremeZ-IP.

    Sponsored By Acronis

  • White Papers // Dec 2013

    Agile Business - Build the Right Thing

    Great companies build products that customers love. While this means they build valuable and useful features, it also means they don’t build things that aren’t valuable. Companies that build the wrong things are easily disrupted. Understand how a unifying vision and customer-centric mindset avoids the wasted time, money, and demoralized...

    Sponsored By Rally Software

  • White Papers // Dec 2013

    Eliminating Authentication Silos and Password Fatigue with Federated Identity and Access Management

    As enterprises continue to depend on the cloud for delivery of applications and more workers are using multiple types of devices to access those applications, the need to control who has access to what will grow. Too often, users suffer from password fatigue, having to create and remember many log-on...

    Sponsored By F5

  • White Papers // Nov 2013

    High-speed Internet for your Business

    Business Internet from Alaska Communications is the affordable way to connect your business to reliable, high-speed Internet. There’s no overage charges, no data caps, and your connection is never shared—which means you always get exactly what you pay for. Want to learn more? Click here for our helpful...

    Sponsored By Alaska Communications

  • White Papers // Nov 2013

    Get a Big Business Phone Communications Solution at a Small Business Price

    VoIP lets you make phone calls over the Internet, rather than a traditional phone line. It’s a hosted and flexible phone communications solution that works the way you do. Service is scalable to your business, manageability is simple via a customer web portal and there is no need for IT...

    Sponsored By Alaska Communications

  • White Papers // Oct 2013

    Building Your Ecommerce Strategy: 4 Steps to Get You Started

    Ecommerce is broad topic spanning many areas of an organization: business, technical, and users to name a few. Though these areas have differing goals and objectives, they have to work together to build and maintain a successful end to end buying experience. Current ecommerce merchants or anyone thinking about entering...

    Sponsored By Rackspace

  • White Papers // Oct 2013

    Leverage Customer Content, Enhance Customer Service

    Great service is delivered one customer at a time and improving interactions across all channels means truly understanding customer wants and needs. Massive amounts of unstructured data exist in your organization and can deliver customer insight that is specific, relevant and actionable. Leveraging the latest technology can help unlocks its...

    Sponsored By IBM

  • White Papers // Oct 2013

    What’s best for connecting your business?

    Did you know that most cable companies charge you for internet speeds that you’re not actually getting? Or place low limits on the amount of data your business is allowed to use, and then charge you huge overage fees— or even force you to buy a more expensive plan than...

    Sponsored By Alaska Communications

  • White Papers // Oct 2013

    10 Reasons your Business Needs VoIP

    Voice over Internet from Alaska Communications lets you make and receive calls over the Internet anywhere, anytime—keeping employees connected and boosting productivity. It’s a hosted and flexible phone communication solution that works the way you do. No hardware equipment to purchase, software to maintain or even IT staff to hire...

    Sponsored By Alaska Communications

  • White Papers // Mar 2013

    Platform as a Service: The IBM point of view

    This 2012 white paper describes the point of view of IBM leadership concerning Platform as a Service. Don Boulia defines PaaS, discusses the implementation of PaaS technologies and outlines key considerations for the evaluation of PaaS capabilitieswhite paper to learn more about IBM's perspective of Platform as a Service, and...

    Sponsored By IBM

  • White Papers // Feb 2013

    Keeping distributed endpoints safe and secure

    In today’s far-reaching environments, where the numbers and varieties of servers, desktops, laptops, mobile devices and specialized equipment such as point-of-sale (POS) devices, ATMs and self-service kiosks—known collectively as “endpoints”—are growing at unprecedented rates, traditional protection schemes such as firewalls and anti-virus agents are no longer sufficient on their own....

    Sponsored By IBM

  • Webcasts // Apr 2014

    Changing the Perception of IT – What Your Customers Wont Tell You

    To reach the customers of IT services, you have to abandon long-entrenched models of IT thinking & replace them with a customer-focused model that focuses on value, experience & context. Join the webinar to understand the issues internal customers face with IT, & see how IT can evolve from being...

    Provided By ServiceNow

  • White Papers // Mar 2014

    Client Virtualization in a Cloud Environment

    Arguably computation models seen in client space are much more diverse than those in the server space proper. For servers, there are essentially two, the earlier model of static consolidation and the more recent dynamic model where virtual machines lightly bound to their physical hosts and can be moved around...

    Provided By Intel

  • Podcasts // Feb 2014

    TechViews podcast: A Look Back and Ahead with Jason Meserve

    The TechViews programs will help to cut through the noise of the market and bring you real insights from thought leaders across the industry. Listen Now.

    Provided By CA Technologies

  • White Papers // Feb 2014

    The Right Time for Real-time Marketing

    In a climate of rising customer expectations, now is the right time to refine your use of inbound channels – it’s the time to go real time. Online marketing is maturing, and interactive marketing solutions are advancing, so the time is right to capitalize on this vast opportunity.

    Provided By IBM

  • White Papers // Feb 2014

    10 Tips for Moving Social Media and Mobile Marketing out of Silos

    Read this white paper for 10 tips on integrating customer data across your marketing, and find out how to deliver personalized, seamless interactions through mobile, social media, and other channels to create lasting—and profitable—customer engagement.

    Provided By IBM

  • White Papers // Feb 2014

    Jumpstart your journey to personalized digital marketing

    IBM Marketing Center breaks new ground with an unmatched combination of simplicity and power to give digital marketers hands-on control over all phases of the marketing lifecycle. IBM Marketing Center lets you create customer segments, design communications, manage campaigns, and more.

    Provided By IBM

  • Research // Feb 2014

    Gartner MQ: Multichannel Campaign Management

    Digital marketing continues to fuel the multichannel campaign management market. New approaches to campaigns, such as real-time social and mobile offers, as well as the rising need of content marketing to support interactions, will drive this market forward.

    Provided By IBM

  • White Papers // Feb 2014

    How marketing is taking charge leading the customer experience: Insights from the IBM State of Marketing 2013 survey

    To understand the impact of marketing management on business outcomes, IBM surveyed more than 500 professionals across fifteen industries. We linked responses to public financial information to see correlation between marketing sophistication and financial performance.

    Provided By IBM

  • White Papers // Feb 2014

    Integrated System for Reading Multiple Files

    Today to read documents having different extension, a user need to install different application this can open those documents. Let's take an example if a user wants to view a word document than there should be MS Office installed on his/her own PC. In addition, to view PDF file, there...

    Provided By International Journal of Computer Science and Mobile Computing (IJCSMC)

  • eBooks // Jan 2014

    6 Ways to Expand Your Managed Services Offering and Boost Revenue

    By offering your clients all the IT services they need under one roof, you’ll not only increase revenues, but you’ll also improve client retention. It’s time to think bigger by adding new services to your offering that complement the managed services you already provide. In this eBook, we introduce you...

    Provided By LabTech Software

  • White Papers // Jan 2014

    10 Business Tasks Best-Suited For Notebooks And Tablets

    Tablet and laptop technology has evolved to provide business users with comprehensive computing devices capable of handling almost any task. From business travel, to data entry, to inventory management, tablets and laptops offer users unique opportunities to enhance business processes. This custom infographic details the 5 business tasks best-suited...

    Provided By Acer

  • eBooks // Feb 2014

    Help Desk Best Practices for IT Departments

    A help desk is critical to the operations of an IT department. As a centralized intake location for technical issues, it allows for a responsive and timely solution to get employees back to business as usual. In addition to handling immediate IT issues, a help desk performs several proactive tasks...

    Sponsored By LabTech Software

  • White Papers // Dec 2013

    Eliminating Authentication Silos and Password Fatigue with Federated Identity and Access Management

    As enterprises continue to depend on the cloud for delivery of applications and more workers are using multiple types of devices to access those applications, the need to control who has access to what will grow. Too often, users suffer from password fatigue, having to create and remember many log-on...

    Sponsored By F5

  • White Papers // Mar 2013

    Platform as a Service: The IBM point of view

    This 2012 white paper describes the point of view of IBM leadership concerning Platform as a Service. Don Boulia defines PaaS, discusses the implementation of PaaS technologies and outlines key considerations for the evaluation of PaaS capabilitieswhite paper to learn more about IBM's perspective of Platform as a Service, and...

    Sponsored By IBM

  • White Papers // Jan 2014

    Datasheet: Symantec NetBackup 5230 Appliance

    Back up in minutes with an integrated backup appliance Speed up recovery and reduce storage cost with Symantec NetBackup 5230 Appliance, which offers deeper visibility into virtual environments. Find out more about achieving swift backup and recovery with an all-in-one backup solution.

    Sponsored By Symantec

  • White Papers // Oct 2013

    10 Reasons your Business Needs VoIP

    Voice over Internet from Alaska Communications lets you make and receive calls over the Internet anywhere, anytime—keeping employees connected and boosting productivity. It’s a hosted and flexible phone communication solution that works the way you do. No hardware equipment to purchase, software to maintain or even IT staff to hire...

    Sponsored By Alaska Communications

  • White Papers // Apr 2014

    Marketing in a World Without Cookies

    Modern marketers need a new way to connect closer with consumers by establishing the trust and understanding necessary to reach them with the right messages on the right channels at the right times - right away. This guide outlines three ways that permission-based marketing is overtaking traditional third-party cookies and...

    Sponsored By Gigya Inc.

  • White Papers // Apr 2014

    Ways Anonymity Hurts Business and Consumers

    Traditionally, the notion of online identity is that it must be protected and safeguarded by the individual it belongs to. As users’ Internet habits evolve, however, we’re seeing a greater shift in online sharing: consumers are posting personal photographs, life event updates, and more across their social channels. This...

    Sponsored By Gigya Inc.

  • White Papers // Feb 2013

    Keeping distributed endpoints safe and secure

    In today’s far-reaching environments, where the numbers and varieties of servers, desktops, laptops, mobile devices and specialized equipment such as point-of-sale (POS) devices, ATMs and self-service kiosks—known collectively as “endpoints”—are growing at unprecedented rates, traditional protection schemes such as firewalls and anti-virus agents are no longer sufficient on their own....

    Sponsored By IBM

  • White Papers // Jan 2014

    ESG Lab Review: Symantec NetBackup 5230 Appliance

    Fuss-free backup in less than 25 minutes. According to ESG research, nearly 64 percent of IT budget was spent on maintaining existing infrastructure. Discover how Symantec NetBackup 5230 can overcome such infrastructure complexity and create an efficient backup and recovery environment.

    Sponsored By Symantec

  • White Papers // Mar 2014

    Password Peril: The Frontline Security Challenge in the SaaS Age

    As enterprises large and small shift their information to the cloud, an explosion of SaaS tools are making it easier than ever for employees to collaborate and innovate. Much of this sharing is being done across time zones and physical locations, by workers who are telecommuting, working in shared or...

    Sponsored By Bitium

  • White Papers // Mar 2014

    Keeping PACE with Best Practices in Sales Performance Management

    Recent Aberdeen research conducted for Motivate, Incent, Compensate, Enable: Sales Performance Management Best Practices (January 2013) reveals a number of specific best practices that sales leaders — and their vital sales operations support teams — can adopt, in order to create more opportunity for them to achieve Best-in-Class performance. This...

    Sponsored By Oracle

  • White Papers // Apr 2014

    Meneba develops products at lowest cost possible using Quintiq software

    This case study shows how grain-producer Meneba develops products at the lowest possible cost by integrating Quintiq software with their existing ERP system.

    Sponsored By Quintiq

  • Case Studies // Apr 2014

    DFS improves ATCO scheduling with integrated Quintiq solution

    This case study shows how Deutsche Flugsicherungs GMBH (DFS) improved their ATCO scheduling by implementing Quintiq’s integrated software solution.

    Sponsored By Quintiq

  • White Papers // Apr 2014

    From feasible to profitable planning

    This brochure provides insight into how the world’s leading rail infrastructure contractors are turning planning into a profit engine.

    Sponsored By Quintiq

  • White Papers // Jan 2014

    Drupal Security White Paper

    Drupal is a mature open-source CMS and framework powering hundreds of thousands of sites on the web. Through peer-review and a growing community of driven experts and enthusiasts, Drupal's core systems have been strengthened to mitigate common vulnerabilities. Drupal addresses the critical security risks, including the Top 10 identified by...

    Sponsored By Acquia

  • Case Studies // Apr 2014

    IDC Report - Managed Services: Business Value

    Research shows that today’s business goals are centered on reducing costs, strengthening customer relationships and improving financial management. The biggest challenges to achieving these goals are lack of skills and investment funds, and inadequate linkages between the IT environment and how business processes are managed. Read this analyst report to...

    Sponsored By IBM

  • White Papers // Oct 2013

    Leverage Customer Content, Enhance Customer Service

    Great service is delivered one customer at a time and improving interactions across all channels means truly understanding customer wants and needs. Massive amounts of unstructured data exist in your organization and can deliver customer insight that is specific, relevant and actionable. Leveraging the latest technology can help unlocks its...

    Sponsored By IBM

  • eBooks // Mar 2014

    Forrester

    Organizations are adopting service and sales software-as-a-service (SaaS) solutions to replace or complement traditional on-premises packaged applications as they strive for revenue growth, improved customer satisfaction, and lower operating costs. Service and sales SaaS solutions offer fast deployment, rapid innovation, and improved business agility. Concerns about security and integration remain,...

    Sponsored By Salesforce.com

  • White Papers // Jan 2014

    Discovering Vulnerable Web Applications

    This paper describes how large enterprises can effectively discover, catalog and scan web applications to control this major risk vector as part of their organization's overall vulnerability management

    Sponsored By Qualys

  • Case Studies // Jan 2014

    Customer Success Story of Columbia Prep:

    ExtremeZ-IP is helping thousands of educational institutions worldwide conquer their Mac/Windows integration challenges. Check out this case study to learn how Columbia Prep School improved Mac user communication and productivity while reducing IT management cost with ExtremeZ-IP.

    Sponsored By Acronis

  • White Papers // Oct 2013

    What’s best for connecting your business?

    Did you know that most cable companies charge you for internet speeds that you’re not actually getting? Or place low limits on the amount of data your business is allowed to use, and then charge you huge overage fees— or even force you to buy a more expensive plan than...

    Sponsored By Alaska Communications

  • White Papers // Nov 2013

    High-speed Internet for your Business

    Business Internet from Alaska Communications is the affordable way to connect your business to reliable, high-speed Internet. There’s no overage charges, no data caps, and your connection is never shared—which means you always get exactly what you pay for. Want to learn more? Click here for our helpful...

    Sponsored By Alaska Communications

  • White Papers // Nov 2013

    Get a Big Business Phone Communications Solution at a Small Business Price

    VoIP lets you make phone calls over the Internet, rather than a traditional phone line. It’s a hosted and flexible phone communications solution that works the way you do. Service is scalable to your business, manageability is simple via a customer web portal and there is no need for IT...

    Sponsored By Alaska Communications

  • White Papers // Dec 2013

    Agile Business - Build the Right Thing

    Great companies build products that customers love. While this means they build valuable and useful features, it also means they don’t build things that aren’t valuable. Companies that build the wrong things are easily disrupted. Understand how a unifying vision and customer-centric mindset avoids the wasted time, money, and demoralized...

    Sponsored By Rally Software

  • White Papers // Jan 2014

    Live Chat Effectiveness 2013

    Built on the results of an annual survey of Internet shoppers worldwide, the 2013 Live Chat Effectiveness report outlines Internet shopper communication and purchasing behavior and preferences. The report includes findings specific to live chat technology, as well as other engagement channels, such as phone, email and social media.

    Sponsored By LogMeIn

  • White Papers // Feb 2014

    Service and Support as a Strategic Imperative

    Customer service has evolved from a reactive activity viewed largely as a cost center-based tactical necessity, to a proactive management task that can in many ways set a company apart from the competition. At the same time, the channels by which customers receive support are growing and fragmenting very rapidly....

    Sponsored By LogMeIn

  • White Papers // Feb 2014

    A Quick Peek at How Salesforce Helps you Build Apps. Faster.

    Learn about the Salesforce Platform Mobile Services and how to architect, develop, and manage mobile applications for the cloud. This guide will show you how to build apps in minutes, enhance your app with custom fields and extend your Salesforce CRM. Download now!

    Sponsored By Salesforce.com

  • White Papers // Oct 2013

    Building Your Ecommerce Strategy: 4 Steps to Get You Started

    Ecommerce is broad topic spanning many areas of an organization: business, technical, and users to name a few. Though these areas have differing goals and objectives, they have to work together to build and maintain a successful end to end buying experience. Current ecommerce merchants or anyone thinking about entering...

    Sponsored By Rackspace

  • White Papers // Apr 2014

    Live Chat Effectiveness - A 2013 Survey of Internet Shoppers

    The fifth annual study of frequent online shoppers points to five important conclusions for Internet retailers: It's a multichannel communication world Social media as a sales and support channel cannot be denied Ignore email at your peril Live chat remains strong and continues to have loyal fans Geography matters...

    Sponsored By LogMeIn

  • White Papers // Mar 2013

    2013 IT Skills & Salary Report

    The results are in and analysis is complete from our sixth annual IT Skills and Salary Survey. This was our first in partnership with Windows IT Pro and our largest survey ever. In fact, this year's survey ranks as one of the largest in the industry. Download your copy...

    Provided By Global Knowledge

  • White Papers // Oct 2013

    Top ten criteria for selecting a managed services provider

    When you’re faced with growing expectations to create business value with limited resources, where can you turn? Increasingly, IT organizations are looking to trusted IT services providers like IBM to help reduce cost, manage complexity, maintain leading-edge skills and adopt technology innovation. Read the white paper to find out how...

    Provided By IBM

  • White Papers // Dec 2005

    Gartner's Magic Quadrant for Product Information Management

    This report is a must-read if you're an IT strategist who's currently evaluating product information management (PIM) technologies. It explains why the as-yet-immature PIM market is evolving quickly and presents Gartner's Magic Quadrant for this emerging tech sector. There are a variety of differences that separate the companies Gartner classifies...

    Provided By IBM

  • White Papers // Aug 2013

    Discover 10 Steps to Securing Active Directory

    Active Directory user accounts are crucial to security because they are the basis for authentication and initial access to the network, systems, and applications. And maintaining AD in a clean, organized, and secure state is a challenge for organizations. But what if you could reduce costs while improving AD security...

    Provided By Dell

  • White Papers // Jun 2006

    Get Free Payroll Forms Download From the Internet

    In the payroll form a person will see how many hours the person worked for the specified period of time. The person will also see the rate the person is provided. Then all of these shall be calculated for the gross pay a person shall receive. There are many different...

    Provided By Articles4Everyone.org

  • Podcasts // Nov 2013

    Why care about managed services? Transformational benefits, that's why

    This mini paper and podcast features Lynn Koch discussing the benefits of managed services.

    Provided By IBM

  • White Papers // Dec 2013

    Social Recruiting for Dummies

    Get simple, practical advice on recruiting with social media - from creating and implementing a social recruitment strategy, to fostering a truly aspirational employment brand. Learn to: * Use social networks to recruit talent and tap into your employees' networks * Find the right tools to scale your efforts...

    Provided By Oracle

  • White Papers // May 2009

    Use of Information Technologies in Retail Supply Chain: Opportunities and Challenges

    The innovation in Information Technologies (IT) and their uses in the retail supply chain increase the efficiency of the whole system itself. Radio Frequency Identification (RFID), Electronic Data Interchange (EDI), Point of Sales (POS), and various Data Mining (DM) technologies enable retailers to radically change the way they do business...

    Provided By University of Greenwich

  • eBooks // Apr 2013

    7 Steps to Next-Gen IT Managed Services

    Managed service providers are expanding their service offerings and adopting a more active role in the management and planning of their clients’ IT infrastructures. How can your business stay up-to-date with the most recent industry trends? This eBook presents seven steps to creating a next-generation IT managed services business. Learn...

    Provided By LabTech Software

  • White Papers // Feb 2014

    Jumpstart your journey to personalized digital marketing

    IBM Marketing Center breaks new ground with an unmatched combination of simplicity and power to give digital marketers hands-on control over all phases of the marketing lifecycle. IBM Marketing Center lets you create customer segments, design communications, manage campaigns, and more.

    Provided By IBM

  • Webcasts // Apr 2014

    Changing the Perception of IT – What Your Customers Wont Tell You

    To reach the customers of IT services, you have to abandon long-entrenched models of IT thinking & replace them with a customer-focused model that focuses on value, experience & context. Join the webinar to understand the issues internal customers face with IT, & see how IT can evolve from being...

    Provided By ServiceNow