Tech Industry

  • eBooks // Jul 2014

    Managed Services: Your 10-Week Guide to Becoming an MSP

    Managed services is one of the fastest-growing segments in IT services and the growth is expected to continue. Making the transition to managed services requires a systematic plan with well-thought out steps that range from sizing up the market to retooling your staff. If you're considering becoming a managed service...

    Sponsored By LabTech Software

  • eBooks // Jul 2014

    Remote Monitoring and Management: The Key to Proactive, Efficient IT Service Delivery

    In order for IT service providers to succeed, it’s paramount that they find a competitive advantage and continually develop new ways to find additional revenue streams. IT service providers need to be able to do it all for their clients – from managing entire technology infrastructures to responding quickly to...

    Sponsored By LabTech Software

  • eBooks // Jul 2014

    Help Desk Best Practices

    A help desk is critical to the operations of an IT services business. As a centralized intake location for technical issues, it allows for a responsive and timely solution to get clients and their staff back to business as usual. In addition to handling immediate IT issues, a help desk...

    Sponsored By LabTech Software

  • White Papers // Aug 2014

    Building a Better Network Security Strategy

    In today's global, always-on world, network security is crucial. Enterprises need to ensure that employees accessing their networks are secure at all times. A comprehensive network security solution needs to include a number of factors, including • Network reliability • Resources for managing the network • Network features and...

    Sponsored By HP

  • White Papers // Aug 2014

    Gartner Predicts 2014: Identity and Access Management

    Industry analyst firm Gartner, Inc. reviews how the Nexus of Forces is driving complex shifts in identity and access management. Download this Gartner report to learn about the: Impact of cloud and SaaS adoption; Growth of external identity providers; Importance of context-based acces.

    Sponsored By IBM

  • eBooks // Oct 2013

    Set Your IT Business Up For Success: Achieving Client Satisfaction in the First 30 Days

    The key to achieving client satisfaction and building long-term client relationships is starting off on the right foot. It is important that the groundwork be laid in advance to ensure a smooth onboarding process, as this is the time when new clients are most critical of the work being performed....

    Sponsored By LabTech Software

  • eBooks // Oct 2013

    Top Ten Considerations for Selecting the Right RMM Solution

    Remote monitoring and management (RMM) is an important part of your IT services offering. RMM tools enable service delivery and provide a number of benefits, including increased customer service levels, time and money savings, and ultimately a more effective and profitable business. Read this eBook for tips to ensure you...

    Sponsored By LabTech Software

  • Podcasts // Feb 2014

    TechViews podcast: A Look Back and Ahead with Jason Meserve

    The TechViews programs will help to cut through the noise of the market and bring you real insights from thought leaders across the industry. Listen Now.

    Sponsored By CA Technologies

  • Case Studies // Jan 2014

    Customer Success Story of Columbia Prep:

    ExtremeZ-IP is helping thousands of educational institutions worldwide conquer their Mac/Windows integration challenges. Check out this case study to learn how Columbia Prep School improved Mac user communication and productivity while reducing IT management cost with ExtremeZ-IP.

    Sponsored By Acronis

  • Webcasts // May 2014

    Webinar: SaaS vs. On-Premise: A Black and White Comparison

    Until recently, there's been a lot of hype surrounding SaaS and whether or not it is a viable option for application consumption. SaaS has quickly moved beyond the hype to become the preferred deployment model for enterprise software. Watch this webinar to get all your SaaS questions answered.

    Sponsored By Workday

  • Live Event // Jul 2014

    Live Webcast: The Future of Meetings

    Join us for this LIVE event! Thursday, August 7, 2014 10 AM (PDT) / 1 PM (EDT) Let’s face it -- your meetings have likely gone a bit out of control. With more time allocated for gathering than for actual work, companies of all shapes and sizes are suffering from...

    Sponsored By Citrix Online

  • White Papers // Jan 2014

    Discovering Vulnerable Web Applications

    This paper describes how large enterprises can effectively discover, catalog and scan web applications to control this major risk vector as part of their organization's overall vulnerability management

    Sponsored By Qualys

  • eBooks // Jan 2014

    6 Ways to Expand Your Managed Services Offering and Boost Revenue

    By offering your clients all the IT services they need under one roof, you’ll not only increase revenues, but you’ll also improve client retention. It’s time to think bigger by adding new services to your offering that complement the managed services you already provide. In this eBook, we introduce you...

    Sponsored By LabTech Software

  • White Papers // Mar 2012

    The Real SaaS Manifesto

    Due to the proliferation and incorrect use of the term, Software-as-a-Service (SaaS) has often been misunderstood by both software vendors and business people. This whitepaper will define the key terms every company should know, understand, and evaluate when considering a SaaS vendor for their business.

    Sponsored By Workday

  • White Papers // Jul 2014

    Five Key Issues for DNS - The Next Network Management Challenge

    The Domain Name Service (DNS) is one of the most important components in networking infrastructure, enabling users and services to access applications by translating URLs (names) into IP addresses (numbers).  Because every icon and URL and all embedded content on a website requires a DNS lookup loading complex sites necessitates...

    Sponsored By F5

  • White Papers // Dec 2013

    Eliminating Authentication Silos and Password Fatigue with Federated Identity and Access Management

    As enterprises continue to depend on the cloud for delivery of applications and more workers are using multiple types of devices to access those applications, the need to control who has access to what will grow. Too often, users suffer from password fatigue, having to create and remember many log-on...

    Sponsored By F5

  • White Papers // Jul 2014

    Real SaaS Manifesto to Benefit Your Business

    Business software delivery models have evolved tremendously over the last decade, from on-premise implementations to off-site hosting to Software-as-a- Service (SaaS). Unfortunately, due to the proliferation and incorrect use of the term, SaaS has often been misunderstood by both software vendors and business people. The purpose of this document is...

    Sponsored By Workday

  • White Papers // Jul 2014

    Whitepaper: SaaS and cloud-based integration: Business Impact in Multi-country Payroll

    This briefing paper published by Webster Buchanan Research examines the evolution of SaaS in multi-country payroll, explaining the business implications of different approaches and exploring both the potential benefits and concerns. It then examines the potential impact of newer, cloud-based integration techniques on the global strategies of companies.

    Sponsored By Workday

  • White Papers // Jul 2014

    Whitepaper: The Real SaaS Manifesto

    Due to the proliferation and incorrect use of the term, Software-as-a-Service has often been misunderstood by both software vendors and business people. This whitepaper defines the key terms every company should know, understand, and evaluate when considering a SaaS vendor for their business.

    Sponsored By Workday

  • White Papers // Aug 2014

    12 Essential Tasks of Active Directory Domain Services

    Discover the 12 major tasks of Active Directory Domain Services (AD DS) administration and management, and how delegation can be an excellent way for administrators to reduce the their workload and streamline management of their AD DS infrastructures. Read the white paper and learn how the implementation of proper...

    Sponsored By Dell Software

  • White Papers // Aug 2014

    The Migrate-Manage-Govern Strategy to Active Directory Transformation

    Active Directory (AD) environments today have become extremely complex and increasingly cumbersome to manage. This can lead to security and compliance challenges that impede the adoption of useful new technologies. Learn how the migration strategy outlined in this white paper can help you transform AD from an administrative burden into...

    Sponsored By Dell Software

  • White Papers // Jul 2014

    The Real SaaS Manifesto to Benefit Your Business

    Business software delivery models have evolved tremendously over the last decade, from on-premise implementations to off-site hosting to Software-as-a- Service (SaaS). Unfortunately, due to the proliferation and incorrect use of the term, SaaS has often been misunderstood by both software vendors and business people. The purpose of this document is...

    Sponsored By Workday

  • White Papers // Sep 2014

    The Cross-Browser Configuration Conundrum

    With the proliferation of available browsers, plus the boom in usage of devices to navigate the Internet, cross-browser testing has become a vital part of website development. Developers must ensure that, no matter which browsers are used to view their website the site will look and function the same way.

    Sponsored By Micro Focus

  • eBooks // Oct 2013

    Managed Services - Why It's Good for Business

    As technology becomes increasingly complex, more companies are outsourcing their IT management and maintenance functions. The idea of outsourcing IT has become so appealing that worldwide spending for IT outsourcing is increasing. IT service providers are responding to this growing need by introducing a new business model, managed services, which...

    Sponsored By LabTech Software

  • Webcasts // Sep 2014

    ZDNet APAC webinar: Business Intelligence on the move

    Join us for this LIVE event! Monday, 29 September at 3pm Australian Eastern Standard Time Business Intelligence used to be the domain of the experts, with small crews of data analysts controlling the flow of business insights. But a great democratisation is unfolding and not only is Business Intelligence being...

    Sponsored By ZDNet

  • White Papers // Sep 2014

    Expand Your Virtual Infrastructure With Confidence And Control

    Is your virtualized infrastructure operating at peak efficiency and performance? If your infrastructure is growing while your IT headcount is flat, most likely you have a hard time answering that question with confidence. In December 2013, VMware commissioned Forrester Consulting to evaluate how small and midsize companies manage virtualization...

    Sponsored By VMware APAC

  • White Papers // Sep 2014

    Scaling SaaS Delivery for Long-Term Success

    Thanks to increased SaaS adoption, there is greater opportunity for providers to expand their customer bases. This paper provides recommendations for SaaS executives on using the cloud to increase market share and retaining their customers amid a growing number of consumer options.

    Sponsored By Equinix

  • White Papers // Apr 2014

    Six Things That Can Kill Your Website

    Your website is your shop front, your brand on display and an essential sales and marketing tool. You spent a lot of money building it and attracting visitors. It is business critical: it would be a disaster if that shop front were smashed, your reputation was tarnished and visitors stopped...

    Provided By Symantec

  • White Papers // Oct 2013

    Top ten criteria for selecting a managed services provider

    When you’re faced with growing expectations to create business value with limited resources, where can you turn? Increasingly, IT organizations are looking to trusted IT services providers like IBM to help reduce cost, manage complexity, maintain leading-edge skills and adopt technology innovation. Read the white paper to find out how...

    Provided By IBM

  • White Papers // May 2013

    The 12 Critical Questions You Need to Ask When Choosing an AD Bridge Solution Whitepaper

    Find out the best ways to evaluate AD bridge solutions to help ensure maximum security, compliance and productivity.

    Provided By Dell Software

  • White Papers // Nov 2008

    Retail Advertising Works! Measuring The Effects Of Advertising On Sales Via A Controlled Experiment On Yahoo!

    A randomized experiment performed in cooperation between Yahoo! and a major retailer allows to measure the effects of online advertising on sales. The authors exploit a match of over one million customers between the databases of Yahoo! and the retailer, assigning them to treatment and control groups for an online...

    Provided By New York University

  • Downloads // Sep 2006

    Software-as-a-Service; A Comprehensive Look at the Total Cost of Ownership of Software Applications

    Gartner estimates that the annual cost to own and manage traditional "on-premise" software applications can be up to four times the initial purchase price. This is due to a company's need to acquire and maintain the resources needed to support a large scale in-house software deployment; including: hardware, software upgrades...

    Provided By Business Objects

  • White Papers // Jan 2011

    Unique Pay Per Click Strategy

    As Pay Per Click (PPC) costs rise, businesses search for new ways to save money yet still attract visitors to their landing pages. They need a strategy for not only channeling traffic to their websites but also winning customer loyalty and repeat visits. Too often PPC advertising companies focus only...

    Provided By Webmarketing123

  • White Papers // Jul 2014

    Pay for Performance...Are You Ready?

    This white paper discussed the elements that comprise a pay-for-performance system and how compensation professionals can effectively implement one. Download your copy of the white paper to learn more about: Pay for performance vs. increase for performance Cost of labor vs. cost of living Differentially rewarding

    Provided By IBM

  • White Papers // Dec 2005

    Gartner's Magic Quadrant for Product Information Management

    This report is a must-read if you're an IT strategist who's currently evaluating product information management (PIM) technologies. It explains why the as-yet-immature PIM market is evolving quickly and presents Gartner's Magic Quadrant for this emerging tech sector. There are a variety of differences that separate the companies Gartner classifies...

    Provided By IBM

  • White Papers // Nov 2008

    Next-Generation Campaign Management: How Campaign Management Will Evolve To Enable Interactive Marketing

    This paper explains how marketers must redefine their approach to reflect radical shifts in channels and customer behaviour - including an accelerating shift toward addressability, growing convergence between online and direct channels, and increasing customer power to shape marketing dialogues and buying experiences. The author discusses how marketers must engage...

    Provided By Unica

  • White Papers // Jun 2010

    Brand Advertising And Digital

    Growing global competition, saturated markets and media fragmentation are putting more pressure on marketers to justify how they spend their marketing budgets. Digital has proved to be a unique and flexible medium that can deliver across all areas of marketing communication and within the entire purchase funnel. New media advertising...

    Provided By Interactive Advertising Bureau

  • Downloads // May 2012

    Stop Wasting Time and Money on Bad Data

    Use Contact Zone to scrub, clean, dedupe and update your contacts with verified addresses, phone numbers email addresses, and more. The resulting clean data leads to improved campaign response and greater ROI for your sales and marketing campaigns. No programming required. Download a free trial now!

    Provided By Melissa Data Corp

  • White Papers // Apr 2014

    Is a SaaS Deployment Right for You?

    Find out the answer and as well as the other deployment options.

    Provided By GlobalSCAPE

  • White Papers // Jul 2014

    NSS Labs Report: Breach Detection Systems Comparative Analysis

    In recent NSS Labs testing, Trend Micro™ Deep Discovery scored the highest in breach detection of all products, including those from AhnLab, Fidelis, FireEye, Fortinet, and Sourcefire. Download NSS Labs' 2014 Security Value Map (SVM) for Breach Detection Systems to compare test results and see why Deep Discovery should...

    Provided By TrendMicro