Telcos

The telecommunications industry is evolving, from access technologies to satellite communications, telephony to data communications access.

  • White Papers // Mar 2015

    CommScope Report: NGBASE-T Cabling Requirements

    A recent technical report from CommScope provides an in-depth update on the latest IEEE developments for NGBASE-T and associated cabling specifications in the Telecommunications Industry Association (TIA), and in the International Organisation for Standardisation (ISO)/International Electrotechnical Committee (IEC) in support of this application.

    Sponsored By Anixter

  • White Papers // Mar 2015

    CommScope Report: Category 8 Cabling Standards Update

    CommScope’s Standards Advisor provides updates on TIA specifications—under development and completed—covering the following technologies: Power over Ethernet, telecommunications physical network security, distributed antenna system (DAS) cabling, high performance structured cabling (HPSC), mode conversion, and fibre-optic test procedures. It also provides brief updates from standards activities within INCITS T11 (Fibre Channel);...

    Sponsored By Anixter

  • White Papers // Jan 2015

    Harvard Business Review: The Truth about your Customer's Experience

    While companies often focus on the individual interactions with their customers to ensure that they are satisfied with the service provided to them in that interaction, the companies can often fall short when looking at the complete journey of that customer on their way to purchase and beyond. The Harvard...

    Sponsored By LogMeIn Australia

  • White Papers // Nov 2014

    Basic Components and Considerations for Deploying Video Conferencing Solutions

    Video Conferencing as a fundamental tool for businesses to enhance communication and collaboration between employees, partners and customers. With video conferencing becoming a core component of IT infrastructure that enables communication and collaboration, businesses are looking to providers of telephony, business applications and network infrastructure services to include this capability...

    Sponsored By Polycom

  • White Papers // Aug 2014

    Unified Communications Buyers Guide: The Top Ten Requirements for a UC Solution

    This document offers an overview of the current top ten requirements to consider for a premise-based UC solution, with features called out as well as a ShoreTel case study.

    Sponsored By ShoreTel

  • Case Studies // Jul 2014

    A Forrester Total Economic Impact Case Study

    Forrester Research conducted a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) enterprises may realize by deploying Polycom voice solutions for Microsoft Lync. Download this case study to understand the framework for evaluating the potential financial impact of Polycom voice solutions within their organizations....

    Sponsored By Polycom

  • White Papers // Jan 2014

    Types of Prefabricated Modular Data Centers

    Data center systems or subsystems that are pre-assembled in a factory are often described with terms like prefabricated, containerized, modular, skid-based, pod-based, mobile, portable, self-contained, all-in-one, and more. There are, however, important distinctions between the various types of factory-built building blocks on the market. This paper proposes standard terminology for...

    Sponsored By APC by Schneider Electric

  • White Papers // Nov 2014

    Basic Components and Considerations for Deploying Video Conferencing Solution

    Video Conferencing as a fundamental tool for businesses to enhance communication and collaboration between employees, partners and customers. With video conferencing becoming a core component of IT infrastructure that enables communication and collaboration, businesses are looking to providers of telephony, business applications and network infrastructure services to include this capability...

    Provided By Polycom

  • White Papers // Oct 2014

    Top Ways to Optimize Your Contact Centre Investment

    Improving the customer experience to strengthen loyalty is a top goal for global brands. And because contact centres are typically a once-in-a-decade investment, the stakes are high. Picking the right platform and the right partner is proven to: Improve customer satisfaction Lower cost per call Increase first contact resolution ...

    Provided By Cisco

  • White Papers // Sep 2014

    Infonetics Research Data Center and Campus Ethernet Switch Vendor Leadership: North American Enterprise Survey

    Check out the Infonetics Research annual survey of IT decision makers on their attitudes toward Ethernet switch vendors, including vendor perceptions, vendor strengths/weaknesses, and future deployment plans. HP is the sponsor of this material. By submitting your information you agree to be contacted by HP on topics of interest....

    Provided By Hewlett-Packard (HP)

  • Videos // Sep 2014

    Webcast On-Demand: Maccabi Healthcare Services keeps Mobile Apps healthy

    Keeping mobile applications performing well in the new bring your own device (BYOD) world is tough for IT. Your customers and employees bring their own devices and you cannot possibly test every combination of mobile OS, device type and network out there. Watch the webinar to see how Maccabi...

    Provided By HP

  • White Papers // Sep 2014

    Cloud-Managed WiFi Set to Grow to $2.5 Billion by 2018 - IDC Whitepaper

    This IDC Insight examines the market trends and opportunity for the cloud-managed segment of the enterprise WLAN market for 2011–2018. It covers both IEEE 802.11–compliant cloud-managed WLAN (WiFi) hardware and the adjacent services market. This Insight covers worldwide cloud-managed enterprise WiFi access points (APs), management and control software and platforms,...

    Provided By Hewlett-Packard

  • Downloads // Aug 2014

    Troubleshoot Poor VoIP Call Quality

    Troubleshooting poor VoIP call quality is relatively straightforward with the right monitoring and diagnostic tools to help you identify the cause. The most likely causes include: Jitter, Latency and Packet Loss Call Signaling and Routing Misconfigured VoIP Equipment With SolarWinds® VoIP & Network Quality Manager, you can quickly...

    Provided By SolarWinds

  • Case Studies // Aug 2014

    iBahn Case Study: Understading the challenges of global communications

    iBahn is a global provider of digital information and entertainment systems for the hospitality and meeting industries. With operations in 60 countries across 6 continents, iBahn’s IT Manager was challenged to unify their mobile systems. Find out how Truphone’s global bundles, local presence and seamless switching helps iBahn’s staff to...

    Provided By Truphone

  • Videos // Aug 2014

    Video: TruPhone Western Pegasus

    Find out how global gauge supplier, Western Pegasus, maximize business opportunities across the world with Truphone’s unique mobile solution.

    Provided By Truphone

  • White Papers // Aug 2014

    2014 International business communication trends

    A recent survey of Australian businesses found that over 40 per cent of businesses face major challenges in managing the cost of international communications. With three in five respondents sending employees abroad for business four times a year, and one in 10 experiencing mobile bills of over $5000 from a...

    Provided By Truphone

  • White Papers // Aug 2014

    The disconnect between Australian business travellers and IT directors on international mobile usage

    A survey of IT managers and business travellers found a significant disconnect around policy when staying connected for business, and uncovered a number of business impacts to limiting mobile usage globally.

    Provided By Truphone

  • eBooks // Aug 2014

    Achieve Deeper Network Security and Application Control

    Next-generation firewalls (NGFWs) have emerged to revolutionize network security as we know it. Traditional firewalls that only focus on stateful packet inspection and access control rules are not effective in today’s advanced-threat environment.

    Provided By Dell Software

  • eBooks // Aug 2014

    What are your VoIP options?

    The versatility of VoIP has made it the leading choice for companies seeking an updated phone system that enables them to do more for less. Coming to the conclusion that you want VoIP is fairly simple; however, the next question you must answer is: which VoIP is best for my...

    Provided By ShoreTel

  • Resource Center // Aug 2014

    Phone System Buyer's Guide

    If you are feeling the constraints of your current phone system, you may be wondering about the benefits of a new system (updating your current equipment or moving to a managed services model) and whether it can justify the expense. Since your last purchase, phone systems have rapidly evolved: no...

    Provided By ShoreTel

  • eBooks // Aug 2014

    9 Things to Consider Before Choosing a Cloud Phone Provider

    In today’s economy, flexibility and speed are essential to success. It’s no surprise that more companies are turning to VoIP phone systems to give them the freedom they need to grow and accommodate clients near and far. But, how do you know which VoIP provider is best for your business?...

    Provided By ShoreTel

  • White Papers // Aug 2014

    Secure Mobile Access

    Discover how to enhance mobile productivity among employees by using converged technology that combines the best of management and security capabilities.

    Provided By Dell Software

  • Resource Center // Aug 2014

    Brilliantly Simple Business Communications

    Complexity is NOT synonymous with "sophisticated" - that's a myth the suppliers of complexity want you to believe so they can sell you a service to cope with it. Learn how to leverage the power of pure IP, to provide your organization with a brilliantly simple unified communications suite...

    Provided By ShoreTel

  • White Papers // Jul 2014

    Using Encryption and Access Control for HIPAA Compliance

    Since 1997 Fortrex Technologies, Inc. has been providing IT Governance, Risk, and Compliance advisory services and solutions. In this white paper Fortrex explores how encryption, access control and file access audit logs from Vormetric can Contributes to HIPAA compliance and exempt from notification requirements of HITECH.

    Provided By Vormetric

  • White Papers // Jun 2014

    Ten Steps to Selecting Voice tools your Colleagues will use and value

    You’ve thought long and hard about how best to invest in new technologies. You know integrating your communications tools could yield huge rewards – both in terms of ROI and in helping your colleagues to collaborate and perform at their very best. But how can you ensure your people adopt,...

    Provided By Plantronics

  • White Papers // Jun 2014

    Improve your Unified Communications ROI

    IT decision makers concentrate hard on vintegrating real-time tools like instant messaging and voice and video conferencing with voicemail, email and text messages, they neglect the emotional and informational needs of the end user. The result? Your company has made a significant investment on a flawless UC platform and cutting...

    Provided By Plantronics

  • White Papers // Jun 2014

    IBM MobileFirst Infrastructure Consulting Services service profile

    Can your existing IT infrastructure support your mobility initiatives? Do you know? Too many businesses are implementing mobility projects piecemeal, with no clear view of the infrastructure needed to support them, or of which initiatives will bring true value to the business. Read this engagement profile to learn how IBM...

    Provided By IBM

  • Webcasts // Jun 2014

    On-demand Webcast: Your Strategy at the Intersection of Cloud and Mobile

    We live in an enterprise world where Bring Your Own Device (BYOD) is a fait accompli and mobile is part of all of our lives. IT and mobility stakeholders continue to address ongoing changes with audiences, OS environments, data formats, coding methods, business processes and more. The case for investing...

    Provided By SAP

  • White Papers // Jun 2014

    The Importance of Continuity in Office 365

    Moving to an Office 365 environment can open the door to a wide range of business benefits. But what about continuity?

    Provided By Mimecast

  • White Papers // May 2014

    A Cohesive Approach to a Complex Market

    The mobile enterprise is becoming more complex with the consumerization of IT, the mobile app explosion and cloud computing. In this report, IDC covers key trends and what companies should look for in a partner that can help them manage it all.

    Provided By SAP

  • White Papers // May 2014

    Dell Mobility and Desktop Virtualization Alternate Devices

    The business world is getting more mobile every day, and the trend is not likely to change anytime soon, with the introduction and deployment of increasingly sophisticated wireless devices and the ever-increasing reach and availability of high speed networks, end users will have unprecedented access to information and mobile applications.This...

    Provided By Dell

  • White Papers // May 2014

    Stop paying the earth for Global Roaming

    With Telstra increasing global roaming charges by 100-500% in over 180 countries, bill shock can only get worse. This paper investigates why, what and how your company can address the need for global coverage.

    Provided By Macquarie Telecom Australia

  • White Papers // Apr 2014

    Lessons from Successful Mobile Initiatives

    The best mobile applications are familiar, require no formal training, and make it easy to collaborate with colleagues. They aren’t crippled versions of web applications. Rather, they’re enhanced versions. They do things that can’t be done on a desktop like geo-tagging and auto-routing because they’re presence and location-aware. This paper...

    Provided By ServiceNow

  • White Papers // Apr 2014

    Using DaaS to Create the Ideal Desktop User Experience Without a PC

    With the ubiquity of end-user computing long established, organizations now are grappling with a tough dilemma: Users want enterprise-class performance and availability, but they demand the flexibility to use familiar devices and applications—anywhere, and at any time. Download this whitepaper to learn why Desktops as a service (DaaS) can be...

    Provided By Desktone

  • White Papers // Apr 2014

    Using Convergence to Simplify Mobility

    Common misconceptions about unified communications (UC) and mobility may lead IT to dismiss UC solutions, but there’s more to UC than VoIP and more to mobility than cell phones. Find out what UC really is and how it can solve a host of problems for your mobile workers, whether they...

    Provided By Windstream Communications

  • Case Studies // Apr 2014

    DFS improves ATCO scheduling with integrated Quintiq solution

    This case study shows how Deutsche Flugsicherungs GMBH (DFS) improved their ATCO scheduling by implementing Quintiq’s integrated software solution.

    Provided By Quintiq

  • White Papers // Apr 2014

    Market leader EMO shares the secret to its terminal success

    This case study looks at how market leader EMO achieved planning success at its terminals by utilizing Quintiq software.

    Provided By Quintiq

  • White Papers // Apr 2014

    Optimize your field service planning

    This briefing offers innsight on how to optimize field service planning with multi-resource planning from Quintiq. It outlines service challenges that make or break your operations and how to overcome them.

    Provided By Quintiq

  • eBooks // Mar 2014

    UC to Go: Connect Your Teams With Unified Communications

    With unified communications (UC), it’s easier for mobile workers to stay connected and stay productive. The challenge is finding the best UC solution to support their work styles. Of businesses that have implemented UC, 82% report ROI met or exceeded expectations, and 70% report that the biggest benefit is “improved...

    Provided By Windstream Communications

  • White Papers // Mar 2014

    4 tips for better capacity planning

    This briefing outlines 4 tips for better capacity planning that your company can use to become the preferred supplier. With these tips your company can achieve optimal capacity plans and accurate delivery dates and gain a competitive advantage.

    Provided By Quintiq