Unified Comms

The unified communications puzzle has come together via video conferencing and various messaging technologies.

  • White Papers // Nov 2014

    2014 Gartner Report: Critical Capabilities for Security Information and Event Management

    "IBM Security QRadar received an ""Excellent"" product viability rating again by Gartner in its Critical Capabilities for SIEM report. The report assesses 13 SIEM technologies by evaluating the capabilities that are critical for the support of threat management, compliance, and general SIEM deployment use cases. Read More..

    Sponsored By IBM

  • White Papers // Nov 2014

    EMA Report: IBM Security QRadar Incident Forensics vs. Other Industry Tools

    In this analyst report, EMA compare IBM Security QRadar Incident Forensics vs other industry tool and shows why IBM scored the highest overall rating with a score of 3.92. Read More..

    Sponsored By IBM

  • White Papers // Nov 2014

    Migrating Linux applications from x86 to IBM Power Systems

    PowerVM is a complete virtualization solution that is integrated and packaged with Power Systems. This is a very robust implementation of virtualization developed by IBM, based on best practices learned over the course of four decades of experience with the IBM mainframe. Read More..

    Sponsored By IBM

  • White Papers // Nov 2014

    Solitaire Interglobal: Is your platform secure? Really?

    The introduction of the cloud architecture, with its virtualizati on basis, has created new avenues of attack. The challenge of protecting the organizational assets and process, while avoiding adverse impact on service levels, is growing. Although many organizations view security as a simplistic access to assets, the Solitaire Interglobal Ltd....

    Sponsored By IBM

  • White Papers // Oct 2014

    Unified Communications : The Technologies, Features and Benefits

    Effective communication is the key to success. Not only in terms of delivering your core value propositions to the market but in terms of enabling every aspect of your business operations.If you haven’t adopted a UC strategy yet, or think it’s only suitable for big business, it’s time to reassess....

    Sponsored By IP Solutions

  • White Papers // Oct 2014

    IT and Enterprise Mobility: IT is Fully Charged and Ready to Roam

    To understand what large organisations are doing on enterprise mobility, CA Technologies engaged research firm Vanson Bourne to survey 1,300 senior I.T. decision-makers at enterprise organisations across five industry verticals in 21 different countries in the US, Europe, Asia and Australia.

    Sponsored By CA Technologies

  • White Papers // Sep 2014

    Comprehensive Enterprise Mobile Management for iOS 8

    The new iOS 8 release includes new features to facilitate device and application management but a third-party enterprise mobility management platform is still necessary for enterprises to gain full control over all their mobile devices and to capitalize on productivity features that enable workflow integration among apps. This white paper...

    Sponsored By Citrix Online

  • Research // Sep 2014

    IDC Research - Redefining Enterprise Mobility and Increasing Success with Mobile Collaboration

    Adoption of enterprise mobility has surged in the Asia/Pacific region, but this context of mobility tends to be defined as the individual worker being “untethered” from the traditional workplace. While workers have mobile access, they still do not have all that they need to complete a task or project. Download...

    Sponsored By Cisco Systems

  • White Papers // Sep 2014

    Best Practices in Choosing, Implementing and Using MDM and EMM

    Mobility and security specialists are carefully considering enterprise mobility management solutions. This Garner report takes a look at best practices for evaluating and selecting an EMM solution.

    Sponsored By Citrix Online

  • White Papers // Sep 2014

    Magic Quadrant for Enterprise Mobility Management Suites

    The mobile device management market has evolved into the enterprise mobility management suites market. EMM is growing quickly, and the vendor landscape has changed significantly, which will impact IT leaders' choices.

    Sponsored By MobileIron

  • Downloads // Aug 2014

    Troubleshoot Poor VoIP Call Quality

    Troubleshooting poor VoIP call quality is relatively straightforward with the right monitoring and diagnostic tools to help you identify the cause. The most likely causes include: Jitter, Latency and Packet Loss Call Signaling and Routing Misconfigured VoIP Equipment With SolarWinds® VoIP & Network Quality Manager, you can quickly...

    Sponsored By SolarWinds

  • White Papers // Jul 2014

    Magic Quadrant for Enterprise Mobility Management Suites

    The mobile device management market has evolved into the enterprise mobility management suites market. EMM is growing quickly, and the vendor landscape has changed significantly, which will impact IT leaders' choices. Check this Gartner Report Now!

    Sponsored By IBM

  • White Papers // Jul 2014

    IDC Report: The Future of eMail is Social

    This IDC white paper looks at the current state of enterprise email and perceived and real problems that surround its use. The paper discusses the changing nature of collaboration and work fueled by the social web by examining email trends and the emergence of new social collaboration tools. It reveals...

    Sponsored By IBM

  • White Papers // Jul 2014

    2014 Survey Report - Remote Collaboration Challenges & Strategies to Overcome

    In late 2013, Polycom surveyed 5,000 business professionals from all job levels around the world that focused on collaboration challenges to support a mobile and flexible working environment. Download this survey to learn what these Senior IT professionals say are their biggest remote collaboration challenges and discover the strategies...

    Sponsored By Polycom, Inc.

  • White Papers // Jun 2014

    Headsets Mean Advantages for All

    Despite using multiple communication touchpoints everyday, studies show that nothing is more effective than voice at getting your point across.Headsets not only improve voice communication on calls, they also offer business benefits right the way across the enterprise. But as with all new technologies, some people will still need convincing....

    Sponsored By Plantronics

  • White Papers // Jun 2014

    Improve your Unified Communications ROI

    IT decision makers concentrate hard on vintegrating real-time tools like instant messaging and voice and video conferencing with voicemail, email and text messages, they neglect the emotional and informational needs of the end user. The result? Your company has made a significant investment on a flawless UC platform and cutting...

    Sponsored By Plantronics

  • White Papers // Jun 2014

    Ten Steps to Selecting Voice tools your Colleagues will use and value

    You’ve thought long and hard about how best to invest in new technologies. You know integrating your communications tools could yield huge rewards – both in terms of ROI and in helping your colleagues to collaborate and perform at their very best. But how can you ensure your people adopt,...

    Sponsored By Plantronics

  • Webcasts // Jun 2014

    Financial Services Mobility Webinar brought to you by VMware and IDC

    What you will take away from the webinar: Perspective on today’s mobile financial enterprise Drivers and business imperatives for the growth of mobility Transformative nature of mobile innovation Style of IT that mobility brings to the financial enterprise

    Sponsored By VMware

  • White Papers // May 2014

    SAP Enterprise Mobility: Bringing a Cohesive Approach to a Complex Market

    Social, mobile, big data, and cloud technologies are creating complexity for the enterprise, but embracing the changes associated with this third "wave" of IT can lead to more productive mobile workers as well as better communications with employees, partners, and customers. The trends in the enterprise mobility landscape drive a...

    Sponsored By SAP

  • White Papers // Jan 2014

    Unified Communications

    Organizations are largely relying on TCO and ROI models in determining whether or not to invest in a unified communications (UC) solution. But what other factors are they considering? Read the white paper “Mobility And Business Outcomes Are Driving The Adoption Of Unified Communications” to get a clear picture of...

    Sponsored By IBM

  • White Papers // Jan 2014

    The Role of the Network in Cloud Computing

    For a network that better supports your cloud and brings the most value possible to your business, its design has to be considered in the early stages of cloud planning. Read the white paper "Networking for cloud computing" to discover specific networking considerations for public, private and hybrid clouds.

    Sponsored By IBM

  • White Papers // Oct 2014

    Move beyond MDM with the leader in EFSS and EMM

    The enterprise mobility landscape has rapidly evolved beyond mobile device management (MDM) to enterprise mobility management (EMM). Now, mobile workspaces and end-user computing are receiving much of the attention as companies explore how a mobile enterprise can take competitive advantage to new levels. During this webinar we’ll discuss what’s next...

    Provided By Citrix Online

  • White Papers // Oct 2014

    Top Ways to Optimize Your Contact Centre Investment

    Improving the customer experience to strengthen loyalty is a top goal for global brands. And because contact centres are typically a once-in-a-decade investment, the stakes are high. Picking the right platform and the right partner is proven to: Improve customer satisfaction Lower cost per call Increase first contact resolution ...

    Provided By Cisco

  • White Papers // Oct 2014

    Cisco Collaboration: Giving Small and Medium Organisations a Head Start

    Simple, affordable collaboration solutions are making it easier for people to work more effectively, on any device, and from any location: in the office, at home, or on the move. Nowhere is this more evident than in small and medium organisations where more and more businesses are seizing new opportunities...

    Provided By Cisco

  • White Papers // Sep 2014

    Which provider earned the highest rating in endpoint protection?

    NSS Labs tested 11 popular Endpoint Protection Products (EPP) to measure their effectiveness in protecting Windows computers against exploits. If you are seeking protection from exploit driven attacks on your business’ desktop PCs and laptops, you should examine the results from this test very closely.

    Provided By White AU: McAfee/Intel

  • White Papers // Sep 2014

    Infonetics Research Data Center and Campus Ethernet Switch Vendor Leadership: North American Enterprise Survey

    Check out the Infonetics Research annual survey of IT decision makers on their attitudes toward Ethernet switch vendors, including vendor perceptions, vendor strengths/weaknesses, and future deployment plans. HP is the sponsor of this material. By submitting your information you agree to be contacted by HP on topics of interest....

    Provided By Hewlett-Packard (HP)

  • eBooks // Aug 2014

    9 Things to Consider Before Choosing a Cloud Phone Provider

    In today’s economy, flexibility and speed are essential to success. It’s no surprise that more companies are turning to VoIP phone systems to give them the freedom they need to grow and accommodate clients near and far. But, how do you know which VoIP provider is best for your business?...

    Provided By ShoreTel

  • White Papers // Aug 2014

    Unified Communications Buyers Guide: The Top Ten Requirements for a UC Solution

    This document offers an overview of the current top ten requirements to consider for a premise-based UC solution, with features called out as well as a ShoreTel case study.

    Provided By ShoreTel

  • eBooks // Aug 2014

    What are your VoIP options?

    The versatility of VoIP has made it the leading choice for companies seeking an updated phone system that enables them to do more for less. Coming to the conclusion that you want VoIP is fairly simple; however, the next question you must answer is: which VoIP is best for my...

    Provided By ShoreTel

  • Resource Center // Aug 2014

    Phone System Buyer's Guide

    If you are feeling the constraints of your current phone system, you may be wondering about the benefits of a new system (updating your current equipment or moving to a managed services model) and whether it can justify the expense. Since your last purchase, phone systems have rapidly evolved: no...

    Provided By ShoreTel

  • Resource Center // Aug 2014

    Brilliantly Simple Business Communications

    Complexity is NOT synonymous with "sophisticated" - that's a myth the suppliers of complexity want you to believe so they can sell you a service to cope with it. Learn how to leverage the power of pure IP, to provide your organization with a brilliantly simple unified communications suite...

    Provided By ShoreTel

  • White Papers // Jun 2014

    Whitepaper: Datacom’s Multi-cloud Services

    Each cloud has its pros and cons: private can be too expensive, public often doesn’t fit organisations’ application requirements and hybrid can be too complicated. And each cloud services provider brings different challenges to the table, such as the inability to scale on demand, uncontrollable costs and unreliable security.Find out...

    Provided By EMC

  • Presentations // Jun 2014

    WebEx Viewpoints: Collaboration in the Workplace

    Find out how companies are using WebEx to achieve outstanding results. Millions of users across the globe use WebEx to make stronger connections, complete projects faster, and reach more prospects, customers, and employees.

    Provided By Cisco Systems

  • Presentations // Jun 2014

    WebEx Viewpoints: Improving Sales Teams

    WebEx enables sales teams to effectively and efficiently connect with customers around the globe. Find out how companies are using WebEx to achieve outstanding results. Millions of users across the globe use WebEx to make stronger connections, complete projects faster, and reach more prospects, customers, and employees.

    Provided By Cisco Systems

  • Training // Jun 2014

    WebEx Viewpoints: Training

    WebEx allows companies to train employees effectively, anytime and anywhere. Find out how companies are using WebEx to achieve outstanding results. Millions of users across the globe use WebEx to make stronger connections, complete projects faster, and reach more prospects, customers, and employees.

    Provided By Cisco Systems

  • Presentations // Jun 2014

    WebEx Viewpoints: Hosting Webinars

    Use WebEx to host webinars, tell your story and connect to global audiences. Find out how companies are using WebEx to achieve outstanding results. Millions of users across the globe use WebEx to make stronger connections, complete projects faster, and reach more prospects, customers, and employees.

    Provided By Cisco Systems

  • Training // Jun 2014

    WebEx Tutorial: Key Features

    Learn how easy Webex Meetings makes hosting webinars, sharing screens and attending online meetings. Drive success by connecting with your audience and completing projects faster.

    Provided By Cisco Systems

  • White Papers // Jun 2014

    The Evolution of MEM Infographic

    Get up to speed quickly about Mobile Enterprise Management (MEM) in this insightful infographic. Find out what’s driving this evolution, and its benefits to end users and IT departments.

    Provided By Dell Software

  • White Papers // Jun 2014

    Using Video to Gain a Competitive Advantage: A Business Strategy for Mid-Market Companies

    Video collaboration solutions can help small- to medium-sized companies reduce downtime by 25%. They can also help companies reduce time-to-market by 24%.* The ROI is strong for mid-market companies investing in video. This Cisco-sponsored white paper from AVI-SPL will help you plan a video-enabled workplace. Discover how video...

    Provided By AVI-SPL

  • White Papers // Jun 2014

    The State of Video Conferencing Security

    Video conferencing equipment, found in almost every boardroom around the world, may be opening up companies to serious security breaches. Demonstrations have proved that there is a myriad of information that can be gleaned—from confidential discussions to the ability to zoom in and read top-secret documents—once a video conference system...

    Provided By AVI-SPL