Business Intelligence

BI is more than just corporate reporting. It's a way to improve decision making, to cut costs, and to identify new business opportunities.

  • White Papers // Jan 2009

    Starting A Small Home Based Internet Marketing Business

    Whether you want to start either a part-time or a full-time home base Internet marketing business, it will start to instill the true feelings of freedom as you work within your own schedule, work whenever you are, and become the boss. Through this new business opportunity, you can get out...

    Provided By contentdig.com

  • White Papers // Jan 2009

    Starting A Wholesale Business: Important Basics

    It is really important that once you decide on entering the wholesale business opportunity, you build a relationship with the distributor, wholesaler, supplier or manufacturer that is providing you the goods. When you believe you have found a golden gem source, take action for your business in a profitable way...

    Provided By contentdig.com

  • White Papers // Jan 2009

    Promotional Items: Enhance The Profit Margin

    Reaching out to your target audience is a major criterion for the success of any organisation. You might just make the best product but till the time you are not able to reach your target audience everything fails. Promotional products bridge the gap between your organisation and your target audience....

    Provided By contentdig.com

  • Case Studies // Aug 2008

    IT Service Provider Supports Traveling Customers Using Appliance-Based Remote Desktop Support Solution

    For about 15 percent of the customers, they act as consultants to their IT department, advising them on IT issues. For the other 85 percent, they essentially are their IT department. Up until the beginning of 2006, Precision IT supported all of their customers through various LANbased remote control solutions....

    Provided By Bomgar

  • Case Studies // Aug 2008

    Small IT Service Provider Cuts Down on Travel Costs Using Appliance-Based Remote Desktop Support Solution

    With four support reps providing IT services to approximately 1,000 customers in New Port Richey, FL and the surrounding area, GulfCoast Networking (GCN) has to be able to service its customers quickly in order to keep up with support requests. And because GCN's largest customer base is in the medical...

    Provided By Bomgar

  • White Papers // Jan 2010

    Watch The Hottest, Newest CRM Solutions Gain Ground!

    CRM as a customer strategy has fast gained ground in a wide range of industries with the result that there has been a sharp increase in the number of CRM suppliers. CRM news clearly shows that traditional vendors are seeing the newcomers to the field offering excellent, new solutions that...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Call Centers Phenomenal Success - CRM Plays A Part!

    Typically a call center is a place that encourages customers to make calls in order to facilitate their easy usage of the product/service offered by the organization. All calls from customers regarding their queries, problems, suggestions are entertained. It consists of a group of personnel that are specifically trained in...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM Relationship Marketing Is Fast Gaining Ground

    Relationship marketing is not about having a buddy-buddy relationship with your customers. Customers do not want that. Relationship Marketing uses the event-driven tactics of customer retention marketing, but treats marketing as a process over time rather than single unconnected events. By molding the marketing message and tactics to the LifeCycle...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Customer Analytics Proves Rewarding

    Demographic data is only the base of a customer segmentation system. Demographic data is less effective in differencing interests and purchase patterns than customer analytics. Customer Analytics is different. It makes sense of data got from daily customer interactions and provides a single view of the customer. This is done...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Retail And CRM prove Good Partners For Success!!!!

    A look at most industries will show that each of them in turn are doing their own little bit towards understanding the importance of customer focus. What is the retail industry doing on its part? What efforts are they making to interact with their customers? Several retailers have endeavored to...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM - Marketing's Biggest Tool

    CRM aids the marketing department in several ways. Since gaining new customers is difficult, management needs additional tools. CRM Marketing manages to achieve this with its customized marketing campaigns, customer service abilities etc. for example, Microsoft CRM marketing software amply caters to marketing needs. Marketing is not as simple as...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM Works For Small/Big Industries - A Look At How It Achieves This

    CRM can be implemented having even one customer .That is the barest minimum required. As such small industries too benefit from CRM implementation. In CRM terms a small business would generally constitute an organization having around 10 employees .Medium enterprises are enterprises having 11-100 employees. CRM works for a small...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM And Its Components - Why Are They Essential?

    CRM comprises several components absolutely essential to the organization. Each of them offers something different yet its importance cannot be undermined. Recent trends have enabled users to combine two or more components for better success. The Components of CRM are: People Management; Lead Management; Sales Force Automation; Customer Service Marketing;...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM Software - How To Choose The Best

    Since CRM software is highly complex and consists of several processes the selection process is difficult. There is a wide variety of vendors all offering several software with almost the same pros and cons. How does a company decide what software to choose? The most essential perquisite while focusing on...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM Benefits - How Much Do Organizations Stand To Gain?

    The popularity of CRM is due to its fundamental and increased focus on customers. CRM benefits include its ability to help to ensure excellent customer service as it is aware of customer needs and is able to react to them effectively. It enables an organization to anticipate and respond to...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM Fails At Times - Who's To Blame?

    CRM fails at times - myth /fact? The truth is that CRM failures is a sure thing if not properly implemented. Despite the fact that the staggering statistics show all is well in the CRM arena and that it is bound to grow immensely, it is not the case. CRM...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM's Unfulfilled Promise - Why CRM Fails At Customer Retention

    If CRM is the customer strategy of the decade then why do companies employing the strategy find it so difficult to achieve customer retention? What is to blame for the exodus of loyal customers to competitors? If CRM has so much to offer the organizations employing it why then is...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM ROI - Far From Expectations

    Does the ROI from CRM implementations meet expectations? This seems to be the question on everyone's mind. The answer? Despite the fact that the estimations of the return on investment from CRM projects are high, the actual results seldom match up. Most CRM experts feel that the ROI is sufficient...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Bringing In Outside Resources When CRM Fails - Does It Help?

    Why opt for a consultant? Is it essential? What are the services a CRM consultant has to offer? Is employing a CRM consultant truly beneficial? How much can you actually expect from a CRM consultant? These and a plethora of other questions are asked by organizations everywhere when they intend...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Know Your Vendors Before You Choose

    The choice of CRM software has to come after much deliberation and thought. Customer Relationship Management (CRM), is far more than merely keeping track of vendors or customers, it is a strategy that helps to close business deals faster and in a better manner. It helps you to strengthen your...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Get The Best Out Of Your CRM Choice

    What are best practices in CRM? How are they beneficial? CRM best practices need to be adopted in the implementation of CRM in order that organizations optimize their results from it. This aspect of business activity is highly essential as it contributes to overall success both directly and indirectly. Organizations...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM Implementation - What You Should Know

    CRM implementation differs from organization to organization but there are a few common steps one needs to follow to ensure a successful implementation. There are many factors that could influence the success of CRM implementation. Some of them are: Organization Objectives. Clear cut objectives are essential and they need to...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Assembling Customer Information - An Integral Part Of CRM

    It is important to understand a customer's perspective in order to serve them. For the implementation of CRM customer view point is essential. Therefore it becomes perfunctory that the necessary information regarding their profiles, behaviors, likes and dislikes are assembled together. This is important to manage customer relationships. It is...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Lay Down CRM Goals To Ensure Success!

    Implementing customer relationship management can be a costly undertaking. Organizations spend a lot of money scrutinizing vendors, buying the right CRM software, hiring consultants, training employees etc. The only way in which a company can actually measure its success is if it establishes CRM goals prior to the implementation as...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Scrutinize CRM Vendors - Get The Best CRM Solution

    A CRM vendor serves to create, manufactures, and sell CRM solutions. The vendor from whom an organization purchases its final choice of CRM solution is vitally important. It is imperative that an organization make the right choice. With the numerous choices available choosing the best CRM software is a crucial...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM's Evolution - What You Need To Know

    What is the history of CRM? Customer Relationship Management originated years before the start of the first millennium in Mesopotamia. Farmers who were eager to sell their surplus produce became the first initiators of the customer oriented processes we are now familiar with. With the passage of time and the...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM's Challenges - What's Going Wrong?

    CRM, despite all the talk about it being one of the most 'profitable' customer strategies of the decade, still allows room for failure. The most important aspect of CRM problems is its excellent ability to achieve customer retention but its failure to do so. This is indirectly responsible for CRM...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    The Trendiest CRM Solutions - What Makes Them Capture The Market

    Customer emotional reaction plays an important role in deciding whether the customer buys again or not. Purchase decisions are not just about the right price, product, location etc but also the customer feelings. There is value in evoking emotions in customers. Managing customer emotions is necessary as the creation of...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    E-Business Is CRM's New Area Of Application

    E-Business is a phrase most commonly used to describe electronic business. In simple terms it means any business that utilizes a computer and carries out its activities through the Internet. It involves selling products and services online. This enables a business to easily reach a greater number of customers than...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Holistic Gains Of CRM - The Rewards Are Huge

    CRM is the business strategy that understands, anticipates and manages the needs of an organization's customers. It puts the customer at the focal point of the business. CRM can improve an organizations service to its employees and serve to add more customers, resulting in creating the competitive advantage for an...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Retaining CRM Employees- Critical To Organization Success

    There are some employees who actually work with a passion. They spend more time focusing on their job than anything else. This all consuming desire to succeed is what drives them day after day. Interested employees are a company's biggest asset. Teaching employees to adopt an appropriate customer service attitude...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    Boosting Customer Loyalty - How It's Done

    Customer retention is imminently important for organization success as the cost of acquiring a new customer is greater than holding onto an old customer. It is obvious that the most profitable customers in any organization account for almost 30% of a firms profitability. Looking at these staggering statistics it is...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM's Phenomenal Growth - Fact Or Fiction?

    Customer Relationship Management although a recent customer strategy has evolved into a perquisite for most organizations. Witnessing its phenomenal growth the advocates of CRM have forecasted even bigger dimensions for this management tool. It is only certain that organizations will continue to do as much as possible to woo the...

    Provided By crminfoline.com

  • White Papers // Jan 2010

    CRM - The Millenniums New Management Tool

    In the implementation of CRM, management plays a vital role. It cannot be implemented without their cooperation. This is because CRM includes changes in long term aspects and the revision of long tem goals. These organizational objectives need extra scrutiny. It is insufficient if employees involved in the CRM process...

    Provided By crminfoline.com

  • White Papers // Nov 2008

    Escaping From A Combination Of Liquidity Trap And Credit Crunch

    This paper suggests that the Federal Reserve System temporarily guarantee a lower bound on stock prices in order to escape the current combination of liquidity trap and credit crunch. It shortly discusses reasons for this measure, consequences, and some alternatives. It is meant as a policy suggestion in case the...

    Provided By Ifo Institute for Economic Research

  • White Papers // Aug 2012

    New Rules of Enterprise Mobility: Delivering & Managing Corporate App Stores

    If your organization is like many others, it's got a good handle on how to manage mobile devices throughout the environment. With that foundation firmly in place, it's now time to devise a viable strategy for managing the applications that your employees will use on those devices. This white paper...

    Provided By Fiberlink Communications

  • White Papers // Jan 2009

    Sales Lessons From Edgar

    Believe in what you sell. The more you believe in your product or service, the more of it you're likely to sell. Know your product. Knowing your product thoroughly allows you to express it in terms of why it's valuable to your prospect or customer rather than rattling off a...

    Provided By SalesResources.com

  • White Papers // Aug 2009

    Prospecting Beyond The Cold Call

    The cold call has become a staple of today's salesperson, however the unique part is that many organizations don't look beyond this approach to find creative ways to prospect without the cold call. Your goal is to convince the prospect that your product or service deserves to be discussed, only...

    Provided By SalesResources.com

  • White Papers // May 2011

    A Study on Fraud Detection Based on Data Mining Using Decision Tree

    Fraud is a million dollar business and it is increasing every year. The U.S. identity fraud incidence rate increased in 2008 returning to levels unseen since 2003. Almost 10 million Americans learned they were victims of IDentity (ID) fraud in 2008 which is up from 8.1 million victims in 2007....

    Provided By Amity

  • White Papers // May 2010

    Transnational Companies And Production Global Networks

    Internationalizing a company is an objective process. The historical reality shows that, while developing, the company tends to exceed its local, national and regional limits of business environment, in order to expand its activity into the global economic space, whose formatting is possible through the very company's movement towards exterior....

    Provided By University Politehnica of Bucharest