Business Intelligence

White papers and resources to help technology professionals make meaningful business decisions through data analysis and intelligence.

  • Case Studies // Nov 2012

    Storage and Virtualization Bring Competitive Advantage

    FireHost provides secure cloud hosting services in a multi-tenant public cloud environment. The company was successfully running Dell PowerEdge blade servers, but its storage solution was struggling to keep up with rapid growth in the business. FireHost deployed Dell Compellent Storage Center SANs in its data centers in the United...

    Provided By Dell

  • Case Studies // Jun 2011

    Aaron's Inc. saves over $1 million annually with Dell SonicWALL solutions

    Aaron's Inc. (NYSE: AAN) is the nation's leader in the sales and lease ownership and specialty retailing of residential and office furniture, consumer electronics, home appliances and accessories. Their challenges are they had large distributed enterprise deployment, lack of traffic visibility and demand for flexible management. They chose Dell to...

    Provided By Dell

  • White Papers // Mar 2010

    Deploying Microsoft SQL Server 2008 Based Decision Support Systems Using Dell EqualLogic 10GbE ISCSI Storage

    The goal of this paper is to describe best practices for deploying Decision Support System (DSS) or Data Warehousing (DW) solutions based on Microsoft SQL Server 2008 using Dell EqualLogic storage. DSS solutions require scalable storage platforms that offer high levels of performance and capacity. Deploying the storage platform using...

    Provided By Dell

  • Case Studies // Oct 2013

    Energy Company Enhances Database Performance

    American Electric Power (AEP) is a leading wholesale energy marketer in the United States and Europe. It needed a fast, efficient way to view, edit and commit information from multiple systems and locations to their backend databases. They deployed Toad, which streamlines application development and testing and reduces time spent...

    Provided By Dell

  • Case Studies // Apr 2013

    Flying Right With a Next-Generation Data Center

    Amerijet Holdings reduces the time to close flights by 96 percent, expediting freight transportation and achieving more customer service successes. Amerijet needed to deploy a scalable IT foundation for organic business growth and provide maximum availability and performance for its cargo systems and other applications. The company built a new...

    Provided By Dell

  • Case Studies // Oct 2013

    Streamlining Processes and Saving Resources

    Assiniboine Credit Union is a cooperative committed to financial, social, environmental and ethical responsibility. It needed to automate the process of replicating its banking member services database to a data warehouse. The company implemented Dell SharePlex data replication, which provides a real-time copy of production data that, can be used...

    Provided By Dell

  • Case Studies // Sep 2011

    AFEX optimizes network bandwidth with Dell SonicWALL

    Associated Foreign EXchange (AFEX) offers a comprehensive range of international payment and foreign exchange services, including foreign currency drafts etc. Their challenges are to protecting the network from increased threats, controlling network bottlenecks from video downloads compliance with regulatory mandates and reducing complexity and limitations on security features. They chose...

    Provided By Dell

  • Case Studies // Dec 2012

    Avanade cuts SharePoint 2010 Migration Time & Effort

    Avanade provides enterprise business technology solutions and managed services in areas such as CRM, .NET application development, business intelligence, collaboration, ERP and infrastructure. Avanade needed to migrate their business-critical applications from SharePoint 2007 to 2010 in order to set the foundation for future growth as well as improve governance. The...

    Provided By Dell

  • Case Studies // Aug 2012

    Aztech IT Solutions deploys application monitoring with restores in just minutes using Dell AppAssure

    Aztech IT Solutions provides proactive backup and disaster recovery support to small companies in Milton Keynes, London and the surrounding areas. Using Symantec Backup exec and Acronis true image backup solutions, managed service provider Aztech IT solutions struggled with large backup files and did not have sufficiently granular reporting showing...

    Provided By Dell

  • Case Studies // Oct 2013

    Benefits Software Company Enhances Customer Service

    Benefitfocus is a leading software company, specializing in enterprise and consumer applications. Benefitfocus wanted to ensure that its software-as-a-service applications are responsive, highly available and able to meet the changing needs of its customers. The company deployed Dell Foglight, which helps the company discover, diagnose and resolve application issues before...

    Provided By Dell

  • White Papers // May 2010

    Object Storage: A Fresh Approach To Long-Term File Storage

    The world is increasingly awash in digital data - not only because of the Internet and Web 2.0, but also because data that used to be collected on paper or media such as film, DVDs and compact discs has moved online. Most of this data is unstructured and in diverse...

    Provided By Dell

  • White Papers // Nov 2010

    Reducing The Cost Of Tank Farm And Terminal Operations Safety Compliance While Increasing Business Value

    This white paper examines the implications of current tank farm and terminal operations management procedures as well as safety compliance obligations while offering some best practices currently employed by leading companies. The paper will also look at how one large refinery is employing wireless technology for tank farm monitoring and...

    Provided By Invensys

  • Related Offers // Feb 2010

    SUSE LInux Enterprise Server with Expanded Support Exclusive Offer

    Many of you want to move between platforms, but business realities slow you down. You may be dealing with IT resource limitations or application migration challenges. Even training costs can keep you from making the move to SUSE Linux Enterprise Server as rapidly as you'd like. This offering takes the...

    Provided By Novell

  • White Papers // Aug 2013

    [EIU Report] Data vs Instinct: Perfecting global sales performance

    Perfecting global sales performance explores how sales managers use data - or respond to the lack of it - in developing sales territories and incentive compensation plans. As the basis for the research for this paper, the Economist Intelligence Unit conducted a global survey of 229 executives to determine...

    Provided By Oracle

  • Podcasts // Oct 2013

    Managers Know More with Oracle Sales Cloud

    Oracle Sales Cloud is Smarter SFA that helps Managers know more. Hit your target with no surprises. Act on opportunities and threats faster. Manage more effectively anywhere, using any device.

    Provided By Oracle

  • White Papers // Oct 2013

    Know What Customers Want Before They Do

    Webcast Summary: Today’s consumers and B2B companies only want interactions that are relevant, personalized, and based on a customer’s situation and preferences. Companies that fail to provide relevant offers will be left behind.

    Provided By Oracle

  • White Papers // Oct 2013

    Exposing the Unvarnished Truth about Database Storage

    The world of database storage has changed and continues to change at an ever-increasing pace. It’s become virtualized, networked, distributed, and ultimately far more complicated for the database administrator (DBA). This document scrutinizes how advances such as virtualization, has made the life of the DBA a living storage hell...

    Provided By Oracle

  • White Papers // Oct 2013

    Oracle ZFS Storage ZS3-2 - Resources

    The industry's first Application Engineered Storage, deeply integrated with your Oracle Database and applications to deliver maximum performance, ensure rapid creation of secondary databases, and maintain 24/7 availability. Find out more here at the Oracle ZS3 Storage hub with numerous videos and resources to choose from.

    Provided By Oracle

  • White Papers // Oct 2013

    CEO Perspectives- How HR can take on a bigger role in driving growth

    Two dominant trends are potentially reshaping the role of the HR function in the corporate world. The first relates to the rapid growth of the knowledge economy. In this environment, a committed, appropriately skilled and prudently deployed workforce is critical in order to develop new products and outstrip the competition....

    Provided By Oracle

  • White Papers // Mar 2014

    Everything You Know About Sales is Wrong - Profit Magazine

    Everything You Know About Sales is Wrong. Daniel Pink, author of the book, To Sell Is Human unveils the secrets to selling - what makes sales people tick and the traits that make the best sellers successful in today’s marketplace.

    Provided By Oracle

  • White Papers // Mar 2014

    2013 Trends to Watch: Customer Experience and Interaction

    Don’t let your customers move faster than your company does with digital interactions. Migrate to the new interconnected service culture, powered by smart devices and the Web to beat the competition and satisfy customers. Read this document to see how you too can climb up to cloud level and use...

    Provided By Oracle

  • White Papers // Oct 2013

    Knowledge Management - 5 Steps to Getting It Right the First Time

    Today customers look to engage with organizations through an increasing number of channels - and expect more from every customer service and support experience. A strategically implemented knowledge management initiative for both the contact center and Web self service channels offers a powerful answer to this growing need to do...

    Provided By Oracle

  • White Papers // Mar 2014

    Super Bowl XLVIII: The Social Story

    This year the Super Bowl and all the surrounding activity just didn’t live up to the hype. The game was a blowout, the commercials were not as strong as previous years, and the broadcast was disappointing. Despite that brands found ways to engage on social channels and extend the reach...

    Provided By Oracle

  • White Papers // Mar 2014

    Making the Most of Your CRM: How Best-in-Class Sales Teams Maximize Revenue and Customer Experience

    Customer relationship management (CRM) deployments are most effective when they legitimately support all three words that make up the acronym itself. Customers of the modern business-to-business (B2B) enterprise benefit when they purchase goods and services from companies who are focused on the buyer’s experience. Internal relationships within the selling organization...

    Provided By Oracle

  • White Papers // Oct 2013

    Profit Magazine: Everything You Know About Sales is Wrong

    Everything You Know About Sales is Wrong. Daniel Pink, author of the book, To Sell Is Human unveils the secrets to selling - what makes sales people tick and the traits that make the best sellers successful in today’s marketplace.

    Provided By Oracle

  • Videos // Oct 2013

    Oracle Health

    A real-life scenario is mapped out in this 2-minute video on how Business Analytics can assist in identifying, analysing and solving real-life problems. This video takes a look at the potential a Business Analytics tool has in the health sector. Oracle Exalytics In-Memory Machine helps organisations of all sizes benefit...

    Provided By Oracle

  • Videos // Oct 2013

    Oracle Telco

    A real-life scenario is mapped out in this 2-minute video on how Business Analytics can assist in identifying, analysing and solving real-life problems. This video takes a look at the potential a Business Analytics tool has in the Telecommunications sector. Oracle Exalytics In-Memory Machine helps organisations of all sizes benefit...

    Provided By Oracle

  • Videos // Oct 2013

    Oracle Utilities

    A real-life scenario is mapped out in this 2-minute video on how Business Analytics can assist in identifying, analysing and solving real-life problems. This video takes a look at the potential a Business Analytics tool has in the Utilities sector. Oracle Exalytics In-Memory Machine helps organisations of all sizes benefit...

    Provided By Oracle

  • White Papers // Dec 2013

    Social Media and Business Intelligence: Creating the Integrated Customer Hub

    As social media use has grown, an urgent need has emerged to correlate the information generated through social data with existing consumer information, and integrate it with sophisticated data management systems. This white paper describes how organizations can blend social insights with more-traditional data in an integrated customer data...

    Provided By Oracle

  • White Papers // Dec 2013

    How Brands Can Optimize Social Strategies with Analytics

    It seems as if everyone is talking about the critical nature of measuring the effectiveness and return-on-investment of social media. Brands need to know exactly which specific data is available from Facebook, how it can be used, and what it can deliver. If you have 100,000 fans but all...

    Provided By Oracle

  • White Papers // Feb 2014

    Oracle Business Intelligence Mobile App Designer Solution Brief

    This solution brief introduces viewers to the benefits of using the Oracle BI Mobile App Designer. You will learn how Oracle BI Apps can run on multiple operating platforms and mobile devices. See how data can be quickly transformed into graph displays with navigation panes to help users select the...

    Provided By Oracle

  • White Papers // Feb 2014

    DIY Mobile Analytic Apps with Oracle BI Mobile App Designer

    Watch these examples of how Oracle BI Mobile App Designer enables users to easily create stunning visually compelling and interactive analytical applications on desktops and mobile devices, from any type of business data using a simple drag and drop interface. See how you can use the resulting outputted QR code...

    Provided By Oracle

  • White Papers // Feb 2014

    Introduction to Oracle BI Mobile App Designer

    Oracle BI Mobile App Designer lets you create visually stunning and interactive analytical apps for any line of business, regardless of the operating system or screen size, the newly created applications are available on any mobile device. You can create analytical apps tailor made to your area of interest or...

    Provided By Oracle

  • White Papers // Jul 2013

    Customer Service in a Social World: Are we there yet?

    Social media is transforming customer care and should be considered a strategic vehicle for delivering excellent customer experiences. A majority of social conversations are noise, however, there are topics that are relevant to different parts of the organization. When the topic is customer-service-related, most organizations are ill-equipped to deliver the...

    Provided By Oracle

  • White Papers // Nov 2009

    Webcast: Mastering the Multichannel Approach to Loyalty

    In today's economy, customer retention is more important than ever. Budgets are often severely constrained, competition for new customers is high, and everyone knows it's much more profitable to keep loyal customers than expend resources to acquire new ones. In fact, losing key customers in the "most valuable" category can...

    Provided By Oracle

  • Podcasts // Dec 2010

    Accela Video White Paper: Circumstances and Customers Have Changed Has Your Loyalty Program Kept Pace?

    While everyone knows it is much easier to retain customers than to land new ones, customer loyalty programs are struggling to help retain customers in today's shifting market. This video highlights some of the issues that reduce or increase the effectiveness of customer loyalty programs and suggests a solution that...

    Provided By Oracle

  • Podcasts // Dec 2010

    Executive Dialogue PODCAST: Finding Cusomer Loyalty in a Multichannel World

    In a world where marketing resources are scarce and acquiring new customers is increasingly difficult, it's more important than ever to retain customers. Unfortunately, it's also more challenging. Yet, the challenges must be overcome?because the alternative simply isn't acceptable. Loyal customers are the lifeblood of a business: they are more...

    Provided By Oracle

  • Webcasts // Dec 2010

    Video whitepaper: Harnessing Oracle Governance, Risk, and Compliance to Improve Your E-Business Suite 12.1 Upgrade

    Upgrading to Oracle E-Business Suite Release 12 (EBS R12) isn't just a technical activity. Customers planning to upgrade face significant changes to the way they do business. New features introduced in EBS R12, improvements to key processes, implementation of new controls require early planning and continuous monitoring to avoid deficiencies...

    Provided By Oracle

  • Webcasts // Dec 2010

    On demand webcast: Harnessing Oracle GRC to Control Your E-Business Suite 12.1 Upgrade

    Oracle E-Business Suite (EBS) 12.1 offers new capabilities for customers across the application suite, aligning with business objectives in every department, while lowering overall cost of ownership. Making the upgrade requires managing change by balancing risk and control with speed and performance. Implementation is recommended using a "design-in" approach to...

    Provided By Oracle

  • Webcasts // Dec 2010

    Collaboration at Work

    Please join Michelle Newell from Oracle to discuss collaboration at work. Oracle offers you the opportunity to enable collaboration at work in order to increase the user experience and to drive productivity across the enterprise, all within one secure environment. Please view this video to learn more about how Oracle...

    Provided By Oracle