Channel

  • White Papers // Feb 2014

    Dell Latitude 5000 and 7000 Series: Choosing the Best PCs for the Job

    Dell’s latest laptops are tailored to satisfy specific user needs, while delivering the security, reliability, and manageability that IT demands. Find out how to decide between them.

    Sponsored By Dell & Microsoft

  • eBooks // Feb 2014

    Digital Salesforce1 App Guide and Gallery eBook

    What could you do with new APIs and mobile services from the Salesforce1 Platform? This book shows you: 9 Examples of Customer Apps built on the Salesforce1 Platform Over 70 app ideas arranged by industry that you could build, today A list of 14 partner apps...

    Sponsored By Salesforce.com

  • White Papers // Feb 2014

    Insights from the Value Chain Synchronization Study

    Read this executive summary of the Value Chain Synchronization study which gathered insights from 700 companies worldwide and was conducted for IBM by Vanson Bourne.

    Sponsored By IBM

  • White Papers // Feb 2014

    Beyond Passwords: Protect the mobile enterprise with smarter security solutions

    By supporting flexible authentication schemes, context-based access and behavioral analysis, IBM Security Access Manager for Mobile can help ensure that only authorized mobile users can access valuable resources - onsite, in the cloud and beyond.

    Sponsored By IBM

  • White Papers // Feb 2014

    Symantec Intelligence Report

    The threat landscape is ever-evolving, keeping security pros constantly on their toes. Staying up-to-date with the latest information is critical to protecting your organization and its confidential assets from detrimental attacks. In the latest issue of Symantec’s Intelligence Report, uncover details about the current security trends and threats to...

    Sponsored By Symantec

  • White Papers // Feb 2014

    Service and Support as a Strategic Imperative

    Customer service has evolved from a reactive activity viewed largely as a cost center-based tactical necessity, to a proactive management task that can in many ways set a company apart from the competition. At the same time, the channels by which customers receive support are growing and fragmenting very rapidly....

    Sponsored By LogMeIn

  • White Papers // Feb 2014

    Amerijet case study

    Amerijet required a scalable IT foundation to supports its organic business growth. Read how Dell enabled Amerijet to spend 96 percent less time to close a flight, reduce data facility costs by 60 percent and deliver cargo inventory reports in seconds versus 30 to 40 minutes.

    Sponsored By Dell Software

  • Case Studies // Feb 2014

    Vodafone Ireland implements world-class service excellence with HP BSM

    Learn how business service management helped Vodafone Ireland transform from a reactive to a proactive IT Operations function. Read how BSM solutions enabled the Vodafone IT Operations group to align priorities to match the business and drive business value, delivering 300% ROI in one year. HP is the sponsor...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Jan 2014

    Merchants Seek Mobile Mastery

    Merchants Seek Mobile Mastery is a free study, conducted by the e-tailing group and sponsored by BoldChat, that explores the changing mobile landscape from the eyes of both consumers and retailers. With their analysis of the mobile sites of more than 50 companies, you'll learn: What online shoppers...

    Sponsored By LogMeIn

  • White Papers // Jan 2014

    Delivering on the Promise of Mobile ROI

    Mobile may have changed the way you do business, but it shouldn't -- and can't -- change some core business principles; ROI, for example, still reigns supreme. But in the rush to mobile, some enterprises forget about the bottom line in the face of nifty gadgets and compelling technologies. So...

    Sponsored By SAP

  • White Papers // Jan 2014

    Analytic Databases for Big Data

    Organizations are contemplating a replacement of their analytic databases, data warehouses, and similar platforms to keep pace with new and intensifying requirements for advanced analytics in a "big data" world. As user organizations make such platform replacements -- or add additional platforms to their expanding data warehouse architectures -- they...

    Sponsored By SAP

  • White Papers // Nov 2013

    High-speed Internet for your Business

    Business Internet from Alaska Communications is the affordable way to connect your business to reliable, high-speed Internet. There’s no overage charges, no data caps, and your connection is never shared—which means you always get exactly what you pay for. Want to learn more? Click here for our helpful...

    Sponsored By Alaska Communications

  • White Papers // Oct 2013

    Knowledge Management - 5 Steps to Getting It Right the First Time

    Today customers look to engage with organizations through an increasing number of channels - and expect more from every customer service and support experience. A strategically implemented knowledge management initiative for both the contact center and Web self service channels offers a powerful answer to this growing need to do...

    Sponsored By Oracle

  • White Papers // Oct 2013

    Building Your Ecommerce Strategy: 4 Steps to Get You Started

    Ecommerce is broad topic spanning many areas of an organization: business, technical, and users to name a few. Though these areas have differing goals and objectives, they have to work together to build and maintain a successful end to end buying experience. Current ecommerce merchants or anyone thinking about entering...

    Sponsored By Rackspace

  • White Papers // Oct 2013

    Ecommerce Customer Experience

    The online and offline customer experience varies greatly. In a physical store, customers use physical cues to assess the professionalism and competency of an establishment. As you walk into a local electronics store, it’s easy to evaluate professionalism by how the employees are dressed, how you’re greeted, and the organization...

    Sponsored By Rackspace

  • eBooks // Oct 2013

    The Changing Landscape of Technology Services

    Technology changes in the blink of an eye. New products or services are introduced and older versions are obsolete almost immediately. The convergence of Mobile, Big Data, and the Cloud is setting the stage for a new way of working, collaborating and leveraging business information. Learn more about how you...

    Sponsored By ConnectWise

  • White Papers // Oct 2013

    From Fear to Fortune, Lessons from Leveraging the Cloud

    In his latest paper, analyst Tom Kelly offers real-world anecdotes from cloud implementations at a selection of more than 25 organizations, from Fortune 500 to private equity-backed companies, showing examples on how the cloud provides fast- growing companies a scalable infrastructure that supports their growth while improving efficiency and reducing...

    Sponsored By NetSuite

  • White Papers // Sep 2013

    Three capabilities to fuel today’s dynamic planning and forecasting

    Today’s economy is widely characterized by skittishness and uncertainty about the future. The effect that unpredictable external forces can have on the economy can leave many business leaders feeling helpless. This fact was demonstrated in the IBM Global CFO Study, where many CFOs admitted that they lacked the ability to...

    Sponsored By IBM

  • eBooks // Aug 2013

    Energizing the Workplace with Mobile HR

    Mobility is not about the device. It’s about people. It is about improving the collaboration, engagement, and productivity of mobile employees. Understand the mobile HR opportunity, challenges and benefits. See how you can get started with a mobile strategy and how to measure your success.

    Sponsored By SAP

  • Videos // Mar 2013

    Procurement Product Preview

    Ready to power up your procurement? Watch the video to see how Workday Procurement can handle all of your unique requirements for the acquisition of goods and services—from requisition to payment—and even the contracting of contingent labor. Collaborate easily with vendors and suppliers.

    Sponsored By Workday

  • White Papers // Feb 2013

    Keeping distributed endpoints safe and secure

    In today’s far-reaching environments, where the numbers and varieties of servers, desktops, laptops, mobile devices and specialized equipment such as point-of-sale (POS) devices, ATMs and self-service kiosks—known collectively as “endpoints”—are growing at unprecedented rates, traditional protection schemes such as firewalls and anti-virus agents are no longer sufficient on their own....

    Sponsored By IBM

  • Case Studies // Mar 2014

    New norms of Wi-Fi networking

    Mobile devices and apps now demand a greater level of intelligence within Wi-Fi infrastructures. IT managers need to report and manage levels of bandwidth being used and ensure that Business-critical mobile apps remain accessible. This paper illustrates how Aruba’s Mobile Virtual Enterprise (MOVE) architecture helps business's unify Wired and Wi-Fi...

    Provided By Aruba Networks

  • White Papers // Feb 2014

    Capitalizing on cross-channel retail opportunities

    With widespread use of mobile devices and social media, today’s consumers are connected and empowered like never before. Shoppers enjoy an abundance of channels and choices and increasingly expect a consistent and relevant experience across all touchpoints. They reward retailers that can deliver a personal touch and guide them to...

    Provided By IBM

  • White Papers // Feb 2014

    Five Ways to Create and Optimize Your Personalization Programs

    Personalization is a highly effective strategy to engage, acquire and retain site visitors. Marketers leverage website behavioral data to tailor offers and content to visitors relevant to their known interests and browsing history.

    Provided By IBM

  • White Papers // Jan 2014

    Putting mobile first - best practices of mobile technology leaders

    Building a mobile collaboration or bring-your-own-device solution requires three things: mobile applications, the mobile devices themselves and the network that underpins them both. Often, the network and its capabilities take a back seat to applications and devices—which can ultimately lead to poor performance or an inflexible infrastructure. Find out how...

    Provided By IBM

  • White Papers // Jan 2014

    Mobile Study Self Assessment Tool

    The IBM Global IT Study on Mobile Infrastructure found mobile leaders to be 2X more likely to experience revenue growth of at least 10% and 2X more likely to get an IT budget increase. Find out how you compare to more than 360 study participants from both a worldwide and...

    Provided By IBM

  • White Papers // Jan 2014

    IDC Report--Addressing the Complexities and Growing Requirements of the Future

    This white paper discusses the key market trends and challenges facing organizations as they seek to deploy mobile enterprise solutions and examines the growing requirements of these firms. It also delivers an overview of how enterprises can address the challenges in terms of repackaging and optimizing applications to better operate...

    Provided By IBM

  • White Papers // Jan 2014

    Accelerating the deployment of a secure mobile enterprise

    With layers of vulnerabilities now existing across the enterprise environment and a dramatic increase in sophisticated attacks, business leaders are demanding that IT take a proactive approach to protecting critical data and infrastructures. This white paper identifies key challenges and introduces strategies to reduce risk, and it examines ways organizations...

    Provided By IBM

  • eBooks // Jan 2014

    ebook: Mobile Strategy

    Read how your company can win by embracing mobile technology.

    Provided By IBM

  • White Papers // Dec 2013

    Digital Redhill - A Digital Realty Datacentre

    Digital Realty’s data centre facility Unit 3, Foxboro Park is located to the north side of St Anne’s Boulevard, just minutes from Junction 8 of the M25. Within walking distance of Redhill railway station this property is ideally located on London’s commuter belt. The Turn-Key FlexSM facility in Foxboro Park...

    Provided By Digital Realty

  • White Papers // Dec 2013

    Digital Realty Profile Park - Dublin

    Profile Park is less than 17 miles from Dublin International Airport, 1 mile from the N7 (Naas Road) and just 3 miles from the M50 motorway which provides rapid motorway access to all of the main routes from Dublin and Dublin Airport. Profile Park comprises a high quality business park...

    Provided By Digital Realty

  • White Papers // Dec 2013

    Windows 8 End User Training Brochure

    Windows has been reimagined to be all about you and your style of working. Put what matters most right on your Start screen, and get instant access to your people, apps, sites, and more, so you can spend less time searching and more time doing. No matter what you want...

    Provided By Hewlett Packard

  • White Papers // Nov 2013

    CMA and XtremIO

    Read about how CMA, a large service provider and developer of data warehouses for state and local government agencies, improved their warehouse performances with XtremIO

    Provided By Technologent

  • Presentations // Nov 2013

    IBM Cognos Enterprise in Action

    See what's new and exciting in Cognos Enterprise. The overview is an animated video about the Cognos family and others are demonstrations of enhanced features.

    Provided By IBM

  • Presentations // Nov 2013

    Mobile BI with Cognos Enterprise

    See how you can deploy IBM Cognos Mobile in your organization to help improve the productivity of mobile workers.

    Provided By IBM

  • White Papers // Nov 2013

    Building the mobile enterprise: integrated, secure and productive - A checklist for putting mobile first in your organization

    Mobility is now a business fact of life. Will your organization be one with mobile capabilities or a truly mobile enterprise? The new IBM white paper “Building the mobile enterprise: integrated, secure and productive” explains the difference and offers a checklist of eight key items to consider when planning your...

    Provided By IBM

  • White Papers // Nov 2013

    Developing more effective mobile enterprise programs

    This paper outlines practical “how-to” guidance to strategize and implement more effective mobile enterprise programs and details the robust capabilities that mobile enterprise partners can bring to the development and support of your corporate owned device or BYOD mobile enterprise programs. It focuses on mobile enterprise programs for employees, as...

    Provided By IBM

  • White Papers // Nov 2013

    Realize the full potential of the mobile enterprise - Services to help you plan, build, manage and secure your mobile environment

    The ubiquity of mobile devices is transforming the ways that business gets done in today’s world. IBM has the services that can help go beyond supporting devices to achieve a flexible, powerful mobile enterprise.

    Provided By IBM

  • White Papers // Nov 2013

    Oracle Exadata and IBM PureData System for Analytics compared

    This 20 page eBook examines Oracle Exadata and the IBM PureData System for Analytics as data warehouse platforms including OLTP, query performance, simplicity of operation, and value. Read the eBook to learn how the PureData System's performance reduces the costs of owning and running data warehouses, and creates new business...

    Provided By IBM

  • White Papers // Nov 2013

    Simple is Better: Overcoming the complexity that robs traditional data warehouses of their full potential

    Hundreds of organizations have escaped the frustrations of their first-generation data warehouses by replacing older database technologies with IBM data warehousing and analytic appliances. The systems that were replaced forced their users to deal with too much complexity; their warehouses demanded constant administration from highly trained specialists. This complexity is...

    Provided By IBM

  • White Papers // Apr 2014

    Transportation Network Visibility

    This whitepaper focuses on network logistics by offering a transportation network viability test. It includes five warning signs that companies can use to see if there are ways to make their logistical operations more efficient.

    Sponsored By Quintiq

  • White Papers // Apr 2014

    Supply chain planning and optimization solutions for logistics service providers

    This briefing focuses on supply chain planning and optimization solutions for logistics service providers. Use intelligent planning and optimization to reduce costs and increase operational efficiency.

    Sponsored By Quintiq

  • White Papers // Apr 2014

    Workforce disruptions stress test

    This briefing lays out five critical abilities a company should have in order to pass the “workforce disruptions stress test.” Use this briefing to keep disruptions from affecting your business goals and overall productivity.

    Sponsored By Quintiq

  • White Papers // Oct 2013

    Knowledge Management - 5 Steps to Getting It Right the First Time

    Today customers look to engage with organizations through an increasing number of channels - and expect more from every customer service and support experience. A strategically implemented knowledge management initiative for both the contact center and Web self service channels offers a powerful answer to this growing need to do...

    Sponsored By Oracle

  • White Papers // Apr 2014

    IDC White Paper: Best Practices for Cloud Adoption

    Adopting the Cloud is not a "one-off" engagement. Rather, it's a journey, spanning multiple stages of adoption. Lear about best practicies in infrastructure, process, and skill-sets as your organization embarks on it's own Cloud journey.

    Sponsored By IBM

  • Case Studies // Feb 2014

    Vodafone Ireland implements world-class service excellence with HP BSM

    Learn how business service management helped Vodafone Ireland transform from a reactive to a proactive IT Operations function. Read how BSM solutions enabled the Vodafone IT Operations group to align priorities to match the business and drive business value, delivering 300% ROI in one year. HP is the sponsor...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Feb 2014

    Amerijet case study

    Amerijet required a scalable IT foundation to supports its organic business growth. Read how Dell enabled Amerijet to spend 96 percent less time to close a flight, reduce data facility costs by 60 percent and deliver cargo inventory reports in seconds versus 30 to 40 minutes.

    Sponsored By Dell Software

  • eBooks // Mar 2014

    How to Create a Customer Service Process that Enhances Your Bottom Line

    A complaint about complaints. There’s an assumption that the number of complaints received is a perfect reflection of the number of customer problems. If complaints go down, other numbers such as warranty and service costs will go down as well. In fact, complaints are often a poor indicator of...

    Sponsored By Salesforce.com

  • White Papers // Jan 2014

    Analytic Databases for Big Data

    Organizations are contemplating a replacement of their analytic databases, data warehouses, and similar platforms to keep pace with new and intensifying requirements for advanced analytics in a "big data" world. As user organizations make such platform replacements -- or add additional platforms to their expanding data warehouse architectures -- they...

    Sponsored By SAP

  • White Papers // Jan 2014

    Delivering on the Promise of Mobile ROI

    Mobile may have changed the way you do business, but it shouldn't -- and can't -- change some core business principles; ROI, for example, still reigns supreme. But in the rush to mobile, some enterprises forget about the bottom line in the face of nifty gadgets and compelling technologies. So...

    Sponsored By SAP

  • White Papers // Feb 2014

    Dell Latitude 5000 and 7000 Series: Choosing the Best PCs for the Job

    Dell’s latest laptops are tailored to satisfy specific user needs, while delivering the security, reliability, and manageability that IT demands. Find out how to decide between them.

    Sponsored By Dell & Microsoft

  • White Papers // Nov 2013

    High-speed Internet for your Business

    Business Internet from Alaska Communications is the affordable way to connect your business to reliable, high-speed Internet. There’s no overage charges, no data caps, and your connection is never shared—which means you always get exactly what you pay for. Want to learn more? Click here for our helpful...

    Sponsored By Alaska Communications

  • White Papers // Mar 2014

    3 factors that determine supply chain agility

    This briefing offers a quick quiz to help discover whether your supply chain enables your company to thrive. By optimizing your supply chain’s agility, your company can thrive and benefit from synchronized supply and demand.

    Sponsored By Quintiq

  • White Papers // Mar 2014

    4 tips for better capacity planning

    This briefing outlines 4 tips for better capacity planning that your company can use to become the preferred supplier. With these tips your company can achieve optimal capacity plans and accurate delivery dates and gain a competitive advantage.

    Sponsored By Quintiq

  • White Papers // Mar 2014

    5 pitfalls of supply chain distribution

    This briefing lists five pitfalls of supply chain distribution and the best ways to avoid them. By checking against these pitfalls, you can move towards mastering complexity within supply chain distribution.

    Sponsored By Quintiq

  • White Papers // Mar 2014

    5 tips on optimizing inventory in S&OP

    This briefing discusses five tips on how to optimize inventory in sales and operations planning. Mastering the conflicting requirements of low inventory levels and high delivery performance is a worthwhile challenge that can help boost profits.

    Sponsored By Quintiq

  • White Papers // Mar 2014

    Ten steps to Evaluating and Buying Supply Chain Planning & Optimization Software

    This briefing provides a buyer’s guide including ten steps to take when evaluating and buying supply chain planning and optimization software. It includes twenty-eight questions to ask vendors before buying.

    Sponsored By Quintiq

  • White Papers // Jan 2014

    Merchants Seek Mobile Mastery

    Merchants Seek Mobile Mastery is a free study, conducted by the e-tailing group and sponsored by BoldChat, that explores the changing mobile landscape from the eyes of both consumers and retailers. With their analysis of the mobile sites of more than 50 companies, you'll learn: What online shoppers...

    Sponsored By LogMeIn

  • White Papers // Feb 2014

    Service and Support as a Strategic Imperative

    Customer service has evolved from a reactive activity viewed largely as a cost center-based tactical necessity, to a proactive management task that can in many ways set a company apart from the competition. At the same time, the channels by which customers receive support are growing and fragmenting very rapidly....

    Sponsored By LogMeIn

  • White Papers // Oct 2013

    Building Your Ecommerce Strategy: 4 Steps to Get You Started

    Ecommerce is broad topic spanning many areas of an organization: business, technical, and users to name a few. Though these areas have differing goals and objectives, they have to work together to build and maintain a successful end to end buying experience. Current ecommerce merchants or anyone thinking about entering...

    Sponsored By Rackspace

  • White Papers // Oct 2013

    Ecommerce Customer Experience

    The online and offline customer experience varies greatly. In a physical store, customers use physical cues to assess the professionalism and competency of an establishment. As you walk into a local electronics store, it’s easy to evaluate professionalism by how the employees are dressed, how you’re greeted, and the organization...

    Sponsored By Rackspace

  • Downloads // May 2012

    Oracle Crystal Ball Download - 30 Day Free Trial

    Oracle Crystal Ball is the leading spreadsheet-based application suite for predictive modeling, forecasting, simulation, and optimization. It gives you unparalleled insight into the critical factors affecting risk. With Crystal Ball, you can make the right tactical decisions to reach your objectives and gain a competitive edge under even the most...

    Provided By Oracle

  • Presentations // Nov 2013

    The Gartner Magic Quadrant for Data Warehouse Database Management Systems

    The 2012 Gartner's Magic Quadrant for Data Warehouse Database Management Systems provides insight into the market for relational database management systems (DBMSs) used as platforms for data warehouses specifically. In this report, Gartner places IBM in the Leaders Quadrant. The Magic Quadrant compares 14 vendors and evaluates IBM's PureData System...

    Provided By IBM

  • White Papers // Dec 2013

    Windows 8 End User Training Brochure

    Windows has been reimagined to be all about you and your style of working. Put what matters most right on your Start screen, and get instant access to your people, apps, sites, and more, so you can spend less time searching and more time doing. No matter what you want...

    Provided By Hewlett Packard

  • eBooks // Jan 2014

    ebook: Mobile Strategy

    Read how your company can win by embracing mobile technology.

    Provided By IBM

  • White Papers // Sep 2013

    Technical Computing for a New Era

    Once principally the domain of big government labs and universities, technical computing is now a mainstream tool for commercial users in industries like manufacturing, financial services, oil and gas, healthcare, entertainment, and retail. Its use there and elsewhere is expanding as companies discover how technical computing can accelerate their mission-critical...

    Provided By IBM

  • White Papers // Dec 2005

    Gartner's Magic Quadrant for Product Information Management

    This report is a must-read if you're an IT strategist who's currently evaluating product information management (PIM) technologies. It explains why the as-yet-immature PIM market is evolving quickly and presents Gartner's Magic Quadrant for this emerging tech sector. There are a variety of differences that separate the companies Gartner classifies...

    Provided By IBM

  • White Papers // Oct 2013

    Rapid Deployment and Expansion: Business Analytics and Data Warehousing on System z

    Learn how your organization can accommodate a growing business intelligence user base in a time frame that can meet aggressive schedules in this white paper.

    Provided By IBM

  • Webcasts // Sep 2013

    Live webcast - Anticipate and act: how analytics enhances the supply chain

    Data is constantly being created as a byproduct of customer interactions and business activities. That data can have tremendous value because it can be used help you take the pulse of all the factors related to your business processes and customer needs. Today’s analytics systems can be easily used and...

    Provided By SAP

  • White Papers // Jan 2013

    Supplier Management: Five Simple Things Your Organization Can Do to Improve Supplier Performance

    Find out what supplier management is, as well as what the Information Technology Infrastructure Library (ITIL®) says about it. This white paper also discusses five simple things that every organizations can do to improve supplier performance. Organizations that do these simple things as part of an overall program of supplier...

    Provided By Global Knowledge

  • White Papers // Nov 2013

    Ponemon Institute: 2013 Cost of Cyber Crime Study: Australia

    We are pleased to present the 2013 Cost of Cyber Crime Study: Australia, which is the second annual study of Australian companies. Sponsored by HP Enterprise Security, this year's study is based on a representative sample of 33 organisations in various industry sectors. Read the complete report to see...

    Provided By Avnet

  • White Papers // Feb 2014

    Five Ways to Create and Optimize Your Personalization Programs

    Personalization is a highly effective strategy to engage, acquire and retain site visitors. Marketers leverage website behavioral data to tailor offers and content to visitors relevant to their known interests and browsing history.

    Provided By IBM

  • White Papers // Jan 2014

    Putting mobile first - best practices of mobile technology leaders

    Building a mobile collaboration or bring-your-own-device solution requires three things: mobile applications, the mobile devices themselves and the network that underpins them both. Often, the network and its capabilities take a back seat to applications and devices—which can ultimately lead to poor performance or an inflexible infrastructure. Find out how...

    Provided By IBM

  • White Papers // Nov 2013

    Building the mobile enterprise: integrated, secure and productive - A checklist for putting mobile first in your organization

    Mobility is now a business fact of life. Will your organization be one with mobile capabilities or a truly mobile enterprise? The new IBM white paper “Building the mobile enterprise: integrated, secure and productive” explains the difference and offers a checklist of eight key items to consider when planning your...

    Provided By IBM

  • White Papers // Nov 2013

    Simple is Better: Overcoming the complexity that robs traditional data warehouses of their full potential

    Hundreds of organizations have escaped the frustrations of their first-generation data warehouses by replacing older database technologies with IBM data warehousing and analytic appliances. The systems that were replaced forced their users to deal with too much complexity; their warehouses demanded constant administration from highly trained specialists. This complexity is...

    Provided By IBM

  • White Papers // Jul 2013

    Whitepaper: What's driving tomorrow's retail experience?

    74% of the retailers surveyed believe that developing a more engaging in-store customer experience is going to be business critical. This paper examines the results of a survey with 250 retail executives in May 2012 to understand what impact omni-channel retail trends are having on their business, the drivers to...

    Provided By Motorola

  • White Papers // Oct 2013

    The ecommerce customer experience

    The online and offline customer experience varies greatly. In a physical store, customers use physical cues to assess the professionalism and competency of an establishment. As you walk into a local electronics store, it’s easy to evaluate professionalism by how the employees are dressed, how you’re greeted, and the organization...

    Provided By Rackspace

  • White Papers // Nov 2010

    13 Infrastructure Decisions That Result In Poor IT Security

    Designing, architecting, and implementing a corporate network can be daunting, especially in regards to security. Some decisions that make sense in terms of efficiency, throughput, compatibility, ease of administration, etc., might not result in good security. This white paper presents 13 somewhat common infrastructure decisions that can result in poor...

    Provided By Global Knowledge

  • White Papers // Nov 2006

    Supply Chain Management In The Petroleum Industry

    Supply chain management in the petroleum industry contains various challenges, specifically in the logistics area, that are not present in most other industries. These logistical challenges are a major influence on the cost of oil and its derivatives. However, opportunities for cost savings in logistics still do exist. Giant oil...

    Provided By University of Houston

  • White Papers // Sep 2013

    What to expect from 802.11ac WiFi Technologies

    With the new 802.11ac Wi-Fi technologies, the IEEE standard takes many of the best techniques the Wi-Fi industry has learned about 802.11n and has made extraordinary improvements on them. This paper provides a detailed look at these improvements such as wider channels, higher-rate modulation and higher-level MIMO.

    Provided By Alcatel-Lucent