Collaboration

Get the tips and best practices for implementing, adapting, and changing the collaboration framework in your company.

  • White Papers // Jan 2014

    OpenText Fax2Mail vs. Fax Machines

    An overview of a fax service that eliminates fax machines, enhances employee productivity and drives profitability.

    Sponsored By OpenText

  • White Papers // Jan 2014

    Using Cloud-Based Fax to Minimize Security Breaches and Compliance Risks

    Enterprises that rely heavily on fax view regulatory compliance as a major business component. Non-compliance issues that arise from security breaches and other forms of information leakage often result in substantial regulatory penalties, both civil and criminal. As government regulations regarding information security evolve, the need to align fax systems...

    Sponsored By OpenText

  • White Papers // Jan 2014

    Establishing a Logical Perimeter The Evolution of Network Security

    The boundaries of the modern enterprise have undergone massive changes, and these shifts are causing IT, security and networking teams to fundamentally reevaluate the way they think about and manage the network. It is no secret that near-universal Internet connectivity has changed society and user behavior along with it. Users...

    Sponsored By Palo Alto Networks

  • White Papers // Dec 2013

    3 ways clinicians can leverage a patient portal to craft a healthcare community

    You probably have several goals for your patient portal of choice. Is “community” one of them? With a bevy of vendors offering portal solutions, it can be challenging for a hospital to know where to start. Fortunately, YourCareCommunity helps ease the decision-making process.

    Sponsored By Healthtech Holdings

  • White Papers // Dec 2013

    The Forrester Wave: Application Life-Cycle Management

    Forrester: Rally Shines for Managing Agile Projects Innovation drives interest in application life-cycle management Application Lifecycle Management (ALM) is going through a period of redefinition and innovation. Firms can no longer accept historical gulfs between business and application development and delivery teams. This Forrester Wave report evaluates the Application Life-Cycle...

    Sponsored By Rally Software

  • White Papers // Nov 2013

    HP Proactive Care Support Overview

    In a complex environment, many components need to work together effectively. Proactive Care is designed specifically to support these environments and bring together services for problem prevention, rapid problem awareness and notification, rapid connection to expertise, and expedited resolution. Learn about Proactive Care in this paper. HP is the...

    Sponsored By Hewlett-Packard (HP)

  • Downloads // Nov 2013

    IBM Worklight Developer Edition

    IBM® Worklight is an open, comprehensive, and advanced mobile application platform that helps organizations extend their business to mobile devices. Try it today.

    Sponsored By IBM

  • eBooks // Nov 2013

    Transform Your Data Centers - HP ProLiant Gen8 - the World's Most Intelligent Servers

    From core to cloud HP ProLiant Gen8 servers are transforming data center expectations and economics with the world's most intelligent servers. Learn how they deliver maximum performance and reliability while simplifying day-to-day management. Sponsored by HP and Intel® Xeon® Processor : Intel,...

    Sponsored By HP & Intel® Xeon® Processor

  • White Papers // Oct 2013

    Intelligent performance for a growing business: HP ProLiant Gen8 e-Series servers

    Learn more how HP ProLiant Gen8 e-Series servers are simple, reliable, affordable solutions that let a growing business boost performance as well as productivity. The HP ProLiant name ensures reliability. And that reliability is an especially wise investment for businesses with limited information technology (IT) budgets. Sponsored by HP...

    Sponsored By HP & Intel® Xeon® Processor

  • White Papers // Oct 2013

    Migration Insight

    The Migration Insight eGuide summarizes five IT Professional’s real-world advice about managing both client and server operating system migrations. Read this paper to learn more about these specific experiences and the positive impacts to businesses based on their decision to update OS options. Find out about the migration process, training...

    Sponsored By Dell & Microsoft

  • White Papers // Oct 2013

    Agile, Secure, Reliable - World-Class Customer Service in the Cloud

    In a volatile and hyper-competitive market, delivering exceptional multichannel customer service consistently is essential. But delivering world-class service on tight budgets to even tighter deadlines is a tough challenge for even the largest organizations. That is why so many successful organizations choose to deliver customer service in the cloud. This...

    Sponsored By Oracle

  • Downloads // Oct 2013

    Intel® Advisor XE 2013

    This breakthrough threading prototyping tool simplifies data-driven threading design for C, C++, C#, and Fortran application architects. Quickly prototype multiple threading designs and compare the projected performance scaling and synchronization issues. Evaluate design alternatives before investing in implementation and without disrupting product development and release cycles. Select the design with...

    Sponsored By Intel Software

  • Downloads // Oct 2013

    Download a FREE Trial of the Network Bandwidth Analyzer Pack from SolarWinds!

    Don’t let network performance issues cripple your organization. Monitoring and analyzing network bandwidth performance and traffic patterns will enable you to quickly detect and solve critical issues, such as bandwidth hogs or underperforming devices. With SolarWinds Network Bandwidth Analyzer Pack you’ll be able to simplify detection, diagnosis, and resolution...

    Sponsored By SolarWinds

  • White Papers // Oct 2013

    What’s best for connecting your business?

    Did you know that most cable companies charge you for internet speeds that you’re not actually getting? Or place low limits on the amount of data your business is allowed to use, and then charge you huge overage fees— or even force you to buy a more expensive plan than...

    Sponsored By Alaska Communications

  • White Papers // Oct 2013

    10 Reasons your Business Needs VoIP

    Voice over Internet from Alaska Communications lets you make and receive calls over the Internet anywhere, anytime—keeping employees connected and boosting productivity. It’s a hosted and flexible phone communication solution that works the way you do. No hardware equipment to purchase, software to maintain or even IT staff to hire...

    Sponsored By Alaska Communications

  • White Papers // Sep 2013

    Transforming spreadsheets: planning, budgeting and forecasting for midsize companies

    A spreadsheet-based approach to performance management won't meet the challenges facing growing midsize businesses. You need confidence in the information you're using for critical decision-making. Read this white paper to see how IBM® Cognos® Express can transform spreadsheet-only processes to create flexible and timely plans, budgets and forecasts.

    Sponsored By IBM

  • Podcasts // Sep 2013

    Implementing Single Sign-On for Office 365: Why must it be so complex?

    Learn more from Microsoft expert Randy Franklin Smith. View the webinar now!

    Sponsored By Centrify

  • Webcasts // Aug 2013

    On-demand Webcast: Choosing the right online productivity suite: Office 365 vs. Google Apps

    Today's productivity suites offer far more than just word processing, spreadsheets, and email. They're also no longer restricted to the desktop. Cloud-based suites from Microsoft and Google provide the standard productivity apps as well as collaboration, conferencing, and file storage. But choosing between Office 365 and Google Apps (or whether...

    Sponsored By Centrify

  • White Papers // Apr 2013

    IDC Report: The Future of eMail is Social

    This IDC white paper looks at the current state of enterprise email and perceived and real problems that surround its use. The paper discusses the changing nature of collaboration and work fueled by the social web by examining email trends and the emergence of new social collaboration tools. It reveals...

    Sponsored By IBM

  • White Papers // Apr 2013

    The future of email and application is social.

    This white paper examines the state of collaboration in today's enterprise and provides an IBM point of view on how collaboration will evolve, along with how Notes and Domino software will fit into the new collaboration equation.

    Sponsored By IBM

  • White Papers // Apr 2013

    Email Is A Key Workload For Storage Strategy

    Email has been a mission-critical application for years and at the heart of organizations' communications and business practices. From an architecture perspective, email has frequently been walled off, sitting on separate servers and using separate back-end storage systems. With advances in server hardware and the rise of virtualization, this appears...

    Sponsored By HP & Intel® Xeon® Processor

  • White Papers // Apr 2013

    Automating and Securing Healthcare Information with Cloud-Based Fax Messaging

    Federal guidelines are driving healthcare providers to automate the processing of patient-related information. Using internal fax infrastructures to manage healthcare information is becoming more costly, and posing a security risk. Find out how a cloud-based fax solution secures patient information processing while lowering operational costs.

    Sponsored By OpenText

  • White Papers // Mar 2013

    SPSS Stastics White Paper: The Risk of Using Spreadsheets for Statistical Analysis

    While spreadsheets are widely used for statistical analysis, they are useful only to a certain point. When used for a task they’re not designed to perform, or for a task beyond the limit of their capabilities, using spreadsheets can be risky. Read this paper to learn about more powerful yet...

    Sponsored By IBM

  • White Papers // Mar 2013

    Simple, cost-effective messaging and collaboration for medium-sized businesses.

    Help strengthen customer relationships, drive operational effectiveness and optimize your workforce with IBM collaboration and messaging solutions for medium-sized businesses. IBM Lotus software is designed to provide simplified solutions and delivery models based on your needs.

    Sponsored By IBM

  • White Papers // Feb 2013

    Ensuring application security in mobile environments

    As mobile device use in the workplace continues to increase rapidly, more organizations are placing mobile application security as a top security priority. For different types of mobile applications, there are many potential vulnerabilities attackers can exploit to gain access to sensitive data. Providing security for mobile applications requires the...

    Sponsored By IBM

  • Presentations // Feb 2013

    IBM Identity and Access Management

    This illustrated demo shows how IBM offers a smarter, business-driven approach to Identity and Access Management. IBM’s extensive integration capabilities can secure access to all your business data and processes, while enhancing business productivity.

    Sponsored By IBM

  • White Papers // Feb 2013

    Family Guide – Eight Steps to Building a BladeSystem

    With an unprecedented set of smart innovations, HP BladeSystem - including the new HP ProLiant Gen8 server family - provides the foundation of a self-aware and intelligent converged infrastructure. We’re talking about a cloud-ready infrastructure that can support all your applications on a single platform, with both ProLiant and Integrity...

    Sponsored By HP & Intel® Xeon® Processor

  • White Papers // Feb 2013

    IDC: Mobile Video Collaboration - The New Business Reality

    The powerful combination of mobility and real-time video communications is further enhanced by the bring-your-own-device (BYOD) trend in mobility. This consumerization of IT brings to bear a number of new concerns about liability, privacy, and security. As a result, enterprise IT stakeholders are rapidly building a strategy for BYOD through...

    Sponsored By Polycom

  • White Papers // Feb 2013

    The Art of Teleworking

    There is a new class of workers out there - working from their homes nearly autonomously. Some call them teleworkers, some telecommuters. Armed with remote access to their corporate network, with toll-free numbers, VPNs and mobile phones, they escape traffic jams, bad weather, and high fuel prices, and are able...

    Sponsored By Polycom

  • White Papers // Feb 2013

    Creating a collaboration culture throughout the enterprise: An adoption methodology

    The enterprise imperative: successful adoption. This paper introduces an adoption methodology developed by Polycom and built on proven best practices and years of experience. The methodology is designed to ensure an enduser experience that is reliable and intuitive, and that makes collaboration central to how organizations meet their day-today business...

    Sponsored By Polycom

  • Case Studies // Mar 2014

    Are you ready for GenMobile: Survey Report (APAC)

    #GenMobile are a group of people for whom smartphones have gone beyond personal entertainment and BYOD. In fact, they’re now shaping their working lives around their connected devices and centering their work mode at mobility. With the ability to work and communicate effectively anytime, at any place and on any...

    Provided By Aruba Networks

  • Case Studies // Mar 2014

    Rightsize for #GenMobile and save

    Find out how a rightsized network can save up to 400% compared with a traditional network. There are alot of savings that business can make by swapping from traditional internet networks which are tethered to desks, to Wi-Fi internet access that is not tethered to a desk. This infographic shares...

    Provided By Aruba Networks

  • White Papers // Mar 2014

    Platform Boot Integrity Platform Foundation for Foundation Trusted Compute Pools

    In this article we will take a deep look into ensuring boot integrity of the platform which in turn boils down to ensuring the integrity of a number of platform components: the integrity of prelaunch and launch components covering firmware, BIOS and hypervisor. Boot integrity is foundational in embodying the...

    Provided By Intel

  • White Papers // Mar 2014

    Moving To Office 365 On The Cloud

    We plan and design for change. After the change happens, we begin to plan for the next change. What drives change? Many factors drive change in technology--lower cost of equipment, better compute power, greater bandwidth, new software, and so on. In this article, we look at how Office 365, a...

    Provided By Intel

  • White Papers // Mar 2014

    Finding agility in the age of applications

    Bringing it all together: the complete application lifecycle. This white paper illustrates how Agile helps application teams deliver higher-quality software faster. Learn how Agile encourages collaboration between application and business teams. Assisting by providing software development and deployment solutions that are more closely aligned with business requirements and help to...

    Provided By Planit

  • White Papers // Mar 2014

    The Changing Face of Unified Communications

    In business environments, few variables are as important as communication. Although this is a simple consideration, it has far-reaching effects. After all, companies that are not able to effectively communicate and collaborate with external partners, clients and customers may soon find themselves facing diminishing returns and decreased profit margins. Internal...

    Provided By ShoreTel

  • White Papers // Feb 2014

    Hybrid Single-Packet IP Traceback with Low Storage and High Accuracy

    Traceback schemes have been proposed to trace the sources of attacks that usually hide by spoofing their IP addresses. Among these methods, schemes using packet logging can achieve single-packet traceback. But packet logging demands high storage on routers and therefore makes IP traceback impractical. For lower storage requirement, packet logging...

    Provided By Hindawi Publishing

  • eBooks // Jan 2014

    Full-Size Collaboration for Your Organisation eBook

    Discover how Avaya IP Office 9.0 delivers the business-transforming benefits of enterprise-grade collaboration technology in a cost-effective, customisable and highly scalable package designed for organisations like yours.

    Provided By Avaya

  • White Papers // Jan 2014

    Avaya Trend Advisor: The Top 4 Midmarket Challenges

    After a rough few years, midsize businesses are ready to increase capital spending and invest in new technology. Explore the latest midmarket trends and see how unified communications and collaboration can help you tackle the challenges associated with business growth.

    Provided By Avaya

  • White Papers // Jan 2014

    Oracle Social Network

    Oracle Social Network was developed as an alternative to existing models of enterprise collaboration: specifically, traditional tool-centered approaches that require the user to break context to communicate. The relatively recent addition of social networking tools, micro-blogging, walls and activity streams into the enterprise has compounded the problem, creating a third...

    Provided By Oracle

  • White Papers // Feb 2013

    Creating a collaboration culture throughout the enterprise: An adoption methodology

    The enterprise imperative: successful adoption. This paper introduces an adoption methodology developed by Polycom and built on proven best practices and years of experience. The methodology is designed to ensure an enduser experience that is reliable and intuitive, and that makes collaboration central to how organizations meet their day-today business...

    Sponsored By Polycom

  • Case Studies // Feb 2014

    Vodafone Ireland implements world-class service excellence with HP BSM

    Learn how business service management helped Vodafone Ireland transform from a reactive to a proactive IT Operations function. Read how BSM solutions enabled the Vodafone IT Operations group to align priorities to match the business and drive business value, delivering 300% ROI in one year. HP is the sponsor...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Feb 2014

    Creating a Mobile-Centric Organization

    As the pace of change quickens, you want to keep your staff engaged and responsive regardless of where they are. Wireless network access is moving beyond conference rooms and building lobbies to have a pervasive presence in every work environment. People simply want and need to stay connected- everywhere and...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Feb 2014

    NSA Series data sheet

    In this data sheet, see how your organization can be both secure and productive without compromising network performance thanks to Dell’s SonicWALL™ NSA Series next-generation firewalls.

    Sponsored By Dell Software

  • White Papers // Feb 2014

    Next-Gen Security

    Find out how SSL decryption and inspection can keep attackers away from your data and out of your network. Given that SSL threats are likely to increase, it’s more important than ever for businesses to consider purchasing next-generation firewalls.

    Sponsored By Dell Software

  • White Papers // Feb 2014

    RocketSpace case study

    In this case study, see how RocketSpace got both high security and high performance with Dell™ SonicWALL™ E-Class Network Security Appliance (NSA) E5500 Next-Generation Firewall with application intelligence, control and visualization.

    Sponsored By Dell Software

  • eBooks // Mar 2014

    A Quick Peek at How Salesforce Does Customer Service

    Help is here with salesforce service cloud. Transform your customer experience and connect with customers in whole new ways with the #1 customer service application. From the contact center to self-service communities, social media and beyond, service cloud is changing the game in customer service. To get started, download today!

    Sponsored By Salesforce.com

  • eBooks // Mar 2014

    20 Customer Service Practices

    It can be easy for customer service departments to continue doing what they’ve always been doing. Csat scores and overall cost are the same, so why change? This mindset neglects the fact that today’s consumer has options around how they want to contact a company for support. We are...

    Sponsored By Salesforce.com

  • White Papers // Jan 2014

    Google Apps - The leader in Cloud Business Email

    According to a report by The Radicati Group, 27% of the world’s business inboxes now live in the cloud. This whitepaper takes a detailed look into cloud business email and addresses reasons why The Radicati Group has positioned Google as one of the leaders of the pack. Read more.

    Sponsored By Google

  • Case Studies // Mar 2014

    Fluke Networks Study: The New Equation for Faster IT Problem-Solving

    Today organisations are increasingly dependent on the performance of their business applications – which, in turn, depend on the performance of their network. To keep the business running smoothly, the performance of both applications and the network must be maintained at the highest levels. The traditional approach has been to...

    Sponsored By Fluke Networks

  • White Papers // Mar 2014

    CA Nimsoft for Network Monitoring

    CA Nimsoft Monitor verifies network connectivity to devices and application services revealing accessibility and network latency. The solution auto-discovers network interfaces, monitors interface traffic and calculates bandwidth utilization. Interface variables are polled for status data and the solution receives unsolicited SNMP traps. Read more...

    Sponsored By Nimsoft

  • White Papers // Mar 2014

    Ultimate Tech Challenge

    Operating system migrations can present a handful of situational complexities. We asked industry professionals to tell us about their real-world solutions for challenges they’ve faced during Windows OS migrations. In this interview, one IT leader candidly shares his experience. His lessons learned can help others ensure a smooth Windows migration....

    Sponsored By Dell & Microsoft

  • White Papers // Mar 2014

    Network World Report: Tackling the New Normal Through Unified Infrastructure Management

    This report discusses the challenges faced by IT teams in delivering availability, performance and a quality of service across virtual, cloud, mobile and traditional technologies. By adopting a Unified Infrastructure Management (UIM) approach IT can eliminate silo tools to quickly identify root causes and reduce costs. Top 5 market...

    Sponsored By CA Technologies

  • White Papers // Mar 2014

    InfoWorld Report: From Silos to Optimised Infrastructure Management

    This report discusses the challenges IT teams face managing traditional and newer technologies and the impact of silo performance views on their ability to deliver business objectives: Best Practices to "tear down" silos Cloud, big data, mobility and collaboration adoption guidelines 4 steps for achieving a unified view...

    Sponsored By CA Technologies

  • White Papers // Apr 2013

    Email Is A Key Workload For Storage Strategy

    Email has been a mission-critical application for years and at the heart of organizations' communications and business practices. From an architecture perspective, email has frequently been walled off, sitting on separate servers and using separate back-end storage systems. With advances in server hardware and the rise of virtualization, this appears...

    Sponsored By HP & Intel® Xeon® Processor

  • White Papers // Oct 2013

    Intelligent performance for a growing business: HP ProLiant Gen8 e-Series servers

    Learn more how HP ProLiant Gen8 e-Series servers are simple, reliable, affordable solutions that let a growing business boost performance as well as productivity. The HP ProLiant name ensures reliability. And that reliability is an especially wise investment for businesses with limited information technology (IT) budgets. Sponsored by HP...

    Sponsored By HP & Intel® Xeon® Processor

  • eBooks // Nov 2013

    Transform Your Data Centers - HP ProLiant Gen8 - the World's Most Intelligent Servers

    From core to cloud HP ProLiant Gen8 servers are transforming data center expectations and economics with the world's most intelligent servers. Learn how they deliver maximum performance and reliability while simplifying day-to-day management. Sponsored by HP and Intel® Xeon® Processor : Intel,...

    Sponsored By HP & Intel® Xeon® Processor

  • White Papers // Feb 2013

    Family Guide – Eight Steps to Building a BladeSystem

    With an unprecedented set of smart innovations, HP BladeSystem - including the new HP ProLiant Gen8 server family - provides the foundation of a self-aware and intelligent converged infrastructure. We’re talking about a cloud-ready infrastructure that can support all your applications on a single platform, with both ProLiant and Integrity...

    Sponsored By HP & Intel® Xeon® Processor

  • White Papers // Oct 2013

    What’s best for connecting your business?

    Did you know that most cable companies charge you for internet speeds that you’re not actually getting? Or place low limits on the amount of data your business is allowed to use, and then charge you huge overage fees— or even force you to buy a more expensive plan than...

    Sponsored By Alaska Communications

  • White Papers // Mar 2014

    6 steps to effective KPI-based planning

    This briefing outlines the steps businesses should take to develop effective KPI-based planning. By taking the steps outlined in this briefing, you can strategically align your business goals and your operational plans through KPI-based planning.

    Sponsored By Quintiq

  • White Papers // Feb 2014

    The Rising Financial Impact of Customer Service

    The role of customer service is one that is valued and well understood by many organizations. However, making the leap from correlating customer service activities with overall performance results to investing in strategies that deliver top-notch results is increasingly becoming a key differentiator. Top performing business have long understood the...

    Sponsored By LogMeIn

  • White Papers // Feb 2014

    Service and Support as a Strategic Imperative

    Customer service has evolved from a reactive activity viewed largely as a cost center-based tactical necessity, to a proactive management task that can in many ways set a company apart from the competition. At the same time, the channels by which customers receive support are growing and fragmenting very rapidly....

    Sponsored By LogMeIn

  • White Papers // Mar 2014

    HP Mobile Application Security Vulnerability Report

    This report will give you an overview about mobile applications security threats and vulnerabilities. Read this report now to learn how HP helps organisations put emphasis on the need for a mobile application strategy.

    Sponsored By HP

  • White Papers // Jan 2014

    Establishing a Logical Perimeter The Evolution of Network Security

    The boundaries of the modern enterprise have undergone massive changes, and these shifts are causing IT, security and networking teams to fundamentally reevaluate the way they think about and manage the network. It is no secret that near-universal Internet connectivity has changed society and user behavior along with it. Users...

    Sponsored By Palo Alto Networks

  • Podcasts // Sep 2013

    Implementing Single Sign-On for Office 365: Why must it be so complex?

    Learn more from Microsoft expert Randy Franklin Smith. View the webinar now!

    Sponsored By Centrify

  • Downloads // Oct 2013

    Download a FREE Trial of the Network Bandwidth Analyzer Pack from SolarWinds!

    Don’t let network performance issues cripple your organization. Monitoring and analyzing network bandwidth performance and traffic patterns will enable you to quickly detect and solve critical issues, such as bandwidth hogs or underperforming devices. With SolarWinds Network Bandwidth Analyzer Pack you’ll be able to simplify detection, diagnosis, and resolution...

    Sponsored By SolarWinds

  • Webcasts // Mar 2014

    Live Webcast: Moments of Magic in Customer Service

    Join us for this LIVE event! Thursday, April 24th 10:00 AM PDT / 1:00 PM EDT There’s a big difference between satisfied customers and loyal customers. Satisfactory is a rating, while loyalty is an emotion. The goal is to deliver a customer service experience that gives people a...

    Sponsored By Citrix Online

  • White Papers // Feb 2014

    Research - Google Apps ranked #1 by Radicati

    The Radicati Group has done some homework for companies choosing a cloud business email provider. In a report entitled “Cloud Business Email - Market Quadrant 2013”, the firm ranks Google Apps for Business ahead of all other players. A summary of Radicati’s findings can be downloaded here. Download this quick...

    Sponsored By Google

  • White Papers // Feb 2014

    Forrester Study - Total Economic Impact of Google Apps

    For companies considering switching to Google Apps from a traditional, on-premise environment for messaging and collaboration, this Forrester Study shows that Google Apps can reduce IT costs while offering even greater gains in employee productivity. Download this quick synopsis to find out more.

    Sponsored By Google

  • White Papers // Jan 2014

    IDC: Driving Business Optimization with End-to-End Performance Testing White Paper

    The purpose of this IDC White Paper is to lay out the role that performance testing can play in the context of overall application lifecycle management (ALM), security, resource, and demand management. As part of that objective, the document defines an application performance testing framework and discusses an performance test...

    Sponsored By Hewlett-Packard (HP)

  • Webcasts // Nov 2013

    Google Hangout Webinar On Demand

    Watch the recording as Google experts outline strategies for coping with the impending product retirements. Along with tips for staying as secure as possible in the short term, we discussed how Google’s cloud-based solutions offer future-proof alternatives to the endless cycle of upgrades and migrations. If your company may find...

    Provided By Google

  • White Papers // Jan 2014

    Phishing – The latest tactics and potential business impacts

    You no longer need to be a sophisticated hacker to commit fraud on the Internet. Anyone who is motivated can join in, thanks to the off-the-shelf phishing kits provided by a thriving cybercrime ecosystem. From virtual server hacking to mobile phone scams, phishing is a potent threat and can seriously...

    Provided By Symantec

  • Downloads // Apr 2010

    The 10 most useful Excel keyboard shortcuts

    Why complicate your spreadsheet life with a bunch of tricks you'll never use? These 10 shortcuts will expedite the Excel tasks you perform every day.This download is also available as an entry in our Microsoft Office blog.

    Provided By Jody Gilbert

  • White Papers // Jun 2013

    LAN Fundamentals: Logical Addresses vs. Physical Addresses

    There are two basic types of addresses used in Local Area Networking (LAN): logical addresses and physical addresses. Ethernet is the most common LAN and is the example used in this document. Understanding the differences of how the two addresses are used is the focus of this discussion. A list...

    Provided By Global Knowledge

  • White Papers // Jan 2014

    Empowering Your Mobile Workers White Paper

    A modern mobile IT strategy is no longer an option, it is an absolute business necessity. Today’s most productive employees are not tied to a desk, an office, or a location. They are mobile. And your company’s IT strategy has to be ready to support them with easy, reliable,...

    Provided By Box

  • Downloads // Jan 2006

    Troubleshoot 10 common Exchange problems with these expert answers

    This list outlines 10 common Exchange problems and solutions. This handy two-page list outlines 10 familiar Exchange problems and an assortment of solutions. From user access errors to mail delivery problems, this list is great quick reference for every Exchange administrator.Here's a sample:Number 1: Users cannot access server. -...

    Provided By TechRepublic

  • White Papers // Sep 2013

    Whitepaper: Reinventing Anti-virus

    This whitepaper describes how new threats have stretched the capabilities of "fat client" security architectures to the limit, making it impractical to keep endpoints updated with signatures for all the new viruses. It discusses how a revolutionary approach is making traditional antivirus obsolete by replacing bloated clients and large signature...

    Provided By Webroot Software

  • White Papers // Nov 2013

    Why Should You Encrypt Email and What Happens if You Don’t?

    Encryption is absolutely essential to protect data both in transit and at rest. However, most sensitive or confidential content sent through email is not encrypted, but instead is sent in clear text and so exposed to potential interception. This puts the owners of this information and its recipients at serious...

    Provided By Symantec.cloud

  • White Papers // Aug 2013

    10 Reasons Why Documents and Spreadsheets are Killing Your Career

    Using documents and spreadsheets to define and manage requirements can be painful—but did you know these tools could actually be killing your career? This whitepaper shows you 10 reasons why the documents and spreadsheets that you’re using every day are actually putting your career in peril, and leaving you at...

    Provided By Blueprint Software

  • Downloads // Apr 2012

    10 cool conditional formatting techniques: Excel demo files

    These sample Excel workbooks (xls and xlsx versions) illustrate the creative conditional formatting techniques described in this 10 Things blog post.

    Provided By Susan Harkins