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Collaboration

Collaboration increases innovation. Learn about unified communications, social networking and media tools, and productivity suites that bring teammates around the world together.

  • Next-Generation Threats Exposed

    White Papers // Jul 2016 // provided by Webroot Software

    This documentation provides an overview of the internet threat landscape during 2015, spanning threats from websites, malicious IPs, malware, mobile applications and it focuses on identifying threat trends, including a comparison to those identified in the Webroot 2015 Threat Brief.

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  • Enhance your contact centre to enhance customer loyalty

    White Papers // Jul 2016 // provided by Generation-e

    Today’s customers expect more from brand interactions. They want the ease and convenience of communication they get on social media. Genesys Multimedia Connector, powered by Microsoft Skype for Business, helps businesses deliver this. By bringing unified communications into the contact centre, it enables businesses to enhance every interaction to drive ...

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  • Unified communications that are simple to deploy

    White Papers // Jul 2016 // provided by Generation-e

    Today’s IT teams are being tasked to deliver tangible value to an organisation’s customers. However they often find contact centre infrastructure working against them. Genesys Multimedia Connector cuts through the complexity. Powered by Microsoft Skype for Business, this unified contact centre solution simplifies infrastructure to enhance customer experience.

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  • SIP Trunking and Disaster Recovery

    White Papers // Jul 2016 // provided by Level 3 Communications

    In This Paper Inherent features of SIP Trunking can bolster DR efforts Some providers offer additional features to enhance DR capabilities Level 3® Voice Complete delivers SIP services that focus on DR requirements

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  • Where Are You on the Path to Unified Communications

    White Papers // Jul 2016 // provided by Level 3 Communications

    In a tangle of acronyms, applications, carriers and features, your complex business voice systems are still about one thing: a simple conversation. It’s where business starts and gets done. When you transition to SIP with the experts at Level 3 Communications, we take ownership of your goals. We ...

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  • Exploring the Business Benefits of a SIP Solution

    White Papers // Jul 2016 // provided by Level 3 Communications

    Like many businesses, scarce capital and limited employee resources have challenged your organization in its efforts to upgrade parts of its IT and telecommunications infrastructure over the past several years. The common perception is that upgrades are costly, consume a lot of resources, and carry a certain amount of ...

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  • Forrester - Top 10 Technology Trends to Watch 2016-2018

    White Papers // Jul 2016 // provided by NetSuite AU

    Forrester’s top 10 technology trends demonstrates why a shift is underway from cyclical, intention-led spending on point solutions, to investments targeting customer-driven, end-to-end value. Whilst this opens up huge opportunities, they also pose challenges in terms of the organisation’s infrastructure, culture, and maturity – particularly as companies expand and grow. ...

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  • Forrester - Top 10 Technology Trends to Watch 2016-2018

    White Papers // Jul 2016 // provided by NetSuite AU

    Forrester’s top 10 technology trends demonstrates why a shift is underway from cyclical, intention-led spending on point solutions, to investments targeting customer-driven, end-to-end value. Whilst this opens up huge opportunities, they also pose challenges in terms of the organisation’s infrastructure, culture, and maturity – particularly as companies expand and grow. ...

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  • Internet Security Threat Report 2016

    White Papers // Jul 2016 // provided by Symantec

    Symantec has established one of the most comprehensive sources of Internet threat data in the world through the Symantec Global Intelligence Network,which is made up of more than 63.8 million attack sensors and records thousands of events per second. This network monitors threat activity in over 157 countries ...

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  • Flexibility Evolved: Connecting Mobile Conversations

    White Papers // Jul 2016 // provided by Alcatel – Lucent Enterprise

    One of the main challenges with BYOD is trying to leverage the support to employees’ preferences while safeguarding business assets. It’s important to have a strong unified communications strategy and BYOD policy to really capitalise on mobility infrastructure. Discover some of the best practices when it comes to improving your ...

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