Collaboration

Get the tips and best practices for implementing, adapting, and changing the collaboration framework in your company.

  • White Papers // Jul 2014

    2014 Survey Report - Remote Collaboration Challenges & Strategies to Overcome

    In late 2013, Polycom surveyed 5,000 business professionals from all job levels around the world that focused on collaboration challenges to support a mobile and flexible working environment. Download this survey to learn what these Senior IT professionals say are their biggest remote collaboration challenges and discover the strategies...

    Sponsored By Polycom, Inc.

  • White Papers // Jun 2014

    Headsets Mean Advantages for All

    Despite using multiple communication touchpoints everyday, studies show that nothing is more effective than voice at getting your point across.Headsets not only improve voice communication on calls, they also offer business benefits right the way across the enterprise. But as with all new technologies, some people will still need convincing....

    Sponsored By Plantronics

  • White Papers // Jun 2014

    Improve your Unified Communications ROI

    IT decision makers concentrate hard on vintegrating real-time tools like instant messaging and voice and video conferencing with voicemail, email and text messages, they neglect the emotional and informational needs of the end user. The result? Your company has made a significant investment on a flawless UC platform and cutting...

    Sponsored By Plantronics

  • White Papers // Jun 2014

    Fundamentals of the PKI Infrastructure

    Securing corporate information can be a challenge, considering the numerous technologies and platforms that need to be protected. One technology that definitely helps achieve secure data is public key infrastructure (PKI), which enhances the security of data by using advanced access methods and making sure the authenticity of the data...

    Sponsored By Global Knowledge

  • White Papers // Jun 2014

    Windows 8.1 Client to Microsoft's Cloud Services

    Over the past several years, Microsoft has reinvented its enterprise technologies in its push toward the cloud. Windows 8 is a key part of making Microsoft customers and devices cloud-ready for the next generation of technology. With Microsoft cloud services such as Office 365, Office Web Apps, and SkyDrive, Windows...

    Sponsored By Global Knowledge

  • White Papers // Jun 2014

    Osterman Report: Office 365 for the Enterprise

    Osterman Research outlines how third parties are required to strengthen security, compliance and control.

    Sponsored By Mimecast

  • White Papers // Jun 2014

    Take Control of Large File Sharing Services

    Bloor Research outlines best practice for large file sharing in the enterprise and assesses current vendors.

    Sponsored By Mimecast

  • White Papers // May 2014

    Case Study: Heritage Bank improves reliability and productivity with Fuji Xerox MPS

    A case study that discusses on how to improve productivity and service delivery. Explore the benefits of adopting multifunction devices and learn how Heritage Bank significantly improved service quality.

    Sponsored By Fuji Xerox

  • White Papers // May 2014

    Whitepaper: What Your Peers Are Doing to Prime Their  Human Resources and Financial Systems

    Businesses facing growth and change require systems that evolve with them. The fact is, traditional software is simply too rigid to keep pace. Your savvy peers are transforming their systems to run in the cloud. Read the whitepaper to learn how you can, too, and benefit long into the future.

    Sponsored By Workday

  • White Papers // Apr 2014

    10 Steps to Mitigate a DDoS Attack in Real Time

    The growing number of sophisticated attacks and countless attack vectors are increasingly difficult to mitigate. Download our 10 Steps to Mitigate a DDoS Attack in Real Time Infographic to help you address current attacks and learn how to build a solution that will help you mitigate risk, lower management costs,...

    Sponsored By F5

  • Videos // Apr 2014

    Keep Servers Up and Running and Attackers in the Dark

    An SSL/TLS handshake requires at least 10 times more processing power on a server than on the client. SSL renegotiation attacks can readily take advantage of the asymmetric workload. Attackers request a connection and then renegotiate the SSL connection repeatedly to max out the server’s CPU. The result: No legitimate...

    Sponsored By F5

  • White Papers // Apr 2014

    Preparing Your Network for the Mobile Onslaught.

    Building a mobile collaboration or bring-your-own-device solution requires three things: mobile applications, the mobile devices themselves and the network that underpins them both. Often, the network and its capabilities take a back seat to applications and devices—which can ultimately lead to poor performance or an inflexible infrastructure. Find out how...

    Sponsored By IBM

  • Case Studies // Apr 2014

    Kochi Medical School Hospital Improves Care Quality

    To gain fast access to patient records, Kochi Medical School Hospital in Japan struggled to use aging mobile devices that were unreliable and expensive to repair. Read the case study to learn how the hospital used IBM Mobility Services and desktop cloud to deploy hundreds of mobile devices at a...

    Sponsored By IBM

  • White Papers // Apr 2014

    IBM MobileFirst Collaboration Services.

    In an increasingly mobile and far-flung business world, unified communications and collaboration (UCC) is becoming a must-have capability. By converging voice, data and video communications, UCC provides instant messaging, softphones, online meetings and other capabilities to improve productivity while reducing costs for travel and telecommunications.

    Sponsored By IBM

  • White Papers // Apr 2014

    eBook Series: The Changing Landscape of Technology Services

    Technology changes in the blink of an eye. New products or services are introduced and older versions are obsolete almost immediately. The convergence of Mobile, Big Data, and the Cloud is setting the stage for a new way of working, collaborating and leveraging business information. Learn more about how you...

    Sponsored By ConnectWise

  • White Papers // Feb 2014

    Next-Gen Security

    SSL decryption and inspection keeps attackers away from your data and out of your network. Choose security offerings that can mitigate the most risks. A good NGFW lets you block SSL-encrypted attacks as they happen.

    Sponsored By Dell Software

  • White Papers // Feb 2014

    NSA Series Data Sheet

    Now your organization can be both secure and productive without compromising network performance. The Dell™ SonicWALL™ Network Security Appliance (NSA) Series is the one of the most secure, highest performing next-generation firewall lines.

    Sponsored By Dell Software

  • White Papers // Jan 2014

    IDC: Driving Business Optimization with End-to-End Performance Testing White Paper

    The purpose of this IDC White Paper is to lay out the role that performance testing can play in the context of overall application lifecycle management (ALM), security, resource, and demand management. The document defines an application performance testing framework, discusses a performance test evolution path and explores the relationship...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Nov 2013

    Transforming Your Voice, Video and Collaboration Infrastructure - The IBM Journey Toward Unified Communications for Mobile and Social Collaboration

    A recent IDG survey of CIOs revealed that those using virtual desktops now say the biggest benefits are increased simplicity and a more productive and mobile workforce. Find out how other companies are using virtual desktops to: Drastically cut IT investment costs Simplify management across multiple platforms...

    Sponsored By IBM

  • Downloads // Oct 2013

    Download a FREE Trial of the Network Bandwidth Analyzer Pack from SolarWinds!

    Don’t let network performance issues cripple your organization. Monitoring and analyzing network bandwidth performance and traffic patterns will enable you to quickly detect and solve critical issues, such as bandwidth hogs or underperforming devices. With SolarWinds Network Bandwidth Analyzer Pack you’ll be able to simplify detection, diagnosis, and resolution...

    Sponsored By SolarWinds

  • White Papers // Aug 2013

    Putting Mobile First: Best Practices of Mobile Technology Leaders

    Building a mobile collaboration or bring-your-own-device solution requires three things: mobile applications, the mobile devices themselves and the network that underpins them both. Often, the network and its capabilities take a back seat to applications and devices—which can ultimately lead to poor performance or an inflexible infrastructure. Find out how...

    Sponsored By IBM

  • White Papers // Mar 2012

    Build a hybrid cloud: Choose a cloud partner

    This paper will provide you with a list of steps and considerations that you can use as the basis for your own plan in working with a Cloud Service Provider.

    Sponsored By IBM

  • White Papers // Nov 2014

    Build a hybrid cloud: Create A Strategy

    This paper provides context and guidance on how to create a proactive, effective approach to cloud computing and will address these important questions in the process. How do we prepare for the arrival of cloud computing? What considerations should a cloud computing strategy address? How do we utilize cloud to...

    Provided By IBM

  • White Papers // Nov 2014

    The compelling returns from IBM Connections in support of social business

    Business success depends on people—people making connections, people sharing ideas and people building trust. An employee thinks of a new way to streamline a process and tells his or her supervisor. A product developer gathers feedback from customers and passes it on to the design team. A consumer identifies with...

    Provided By IBM

  • White Papers // Nov 2014

    Evolving Toward the Next Phase of Email - Osterman Research

    The conventional wisdom is that email is being replaced by social media and other, next generation communication and collaboration tools. The reality, however, is that email use continues to grow. Check this resource out and learn how the new “social” technology can help you deploy IT resources more efficiently.

    Provided By IBM

  • White Papers // Nov 2014

    IDC 2014 report: Improving Collaboration by Adding Social Capabilities to Email

    Email remains the primary mode of communication in business today. While there is prevalent speculation that social software and other real-time communications applications will replace email, email nevertheless remains a stalwart in business operations. This Technology Spotlight explores the changing dynamics in the way organizations collaborate and the impact of...

    Provided By IBM

  • White Papers // Nov 2014

    Samsung in Education - Innovative Solutions for a New Learning World

    Samsung offering for the education industry is now able to hold up an awe-inspiring learning experience that’s interactive and flexible. This document explores industry trends and Samsung capabilities of supporting staff, teachers and students for a better and smarter education. Download it now to learn how Samsung solutions can help...

    Provided By Samsung

  • White Papers // Nov 2014

    IBM Softlayer Profile

    Virtual and physical. Public and private. Hourly and monthly. Our unified platform provides cloud infrastructure at Internet scale. What you want, deployed on demand and in real time. That’s cloud without compromise. A Global platform Unparalleled Scale Modular Infrastructure Full control and access

    Provided By IBM

  • White Papers // Nov 2014

    Case Study Loft Group - Innovating e-learning and transforming solution delivery with SoftLayer cloud technology

    Established in 2007, Loft Group is a creative digital agency focused on providing business consultancy through software solutions. The company constructs purpose-built digital infrastructure to help customers harness communications and human connections for access through virtually any channel. Loft Group needed a scalable, high-performance infrastructure to deliver its born-on-the-cloud e-learning...

    Provided By IBM

  • White Papers // Nov 2014

    Born On The Cloud: Disrupt like a start-up 2014

    Enterprises are increasingly turning to the start-up ecosystem for lessons on how to compete faster, smarter, and more cost-effectively. Unlike traditional organisations, many of these start-ups have never used fixed IT infrastructure leading us to think of them as being “born on the cloud". IBM recently spent time at...

    Provided By IBM

  • White Papers // Oct 2014

    How to avoid technology frustrations that sap productivity

    Online meetings are ideal for collaboration both within the business and with customers, but too often technology solutions get in the way, creating delays or even missed meetings that can jeopardize opportunities and revenue. Sales teams and other business users need to be able to meet online without having to...

    Provided By LogMeIn AU

  • White Papers // Oct 2014

    Hybrid Cloud Redefined Infographic

    EMC’s Hybrid Cloud unites the strengths of private and public cloud in a single, fully interoperable solution. Until now, companies have struggled to take advantage of what both private and public cloud can offer. But EMC’s Hybrid Cloud solution changes everything.

    Provided By EMC

  • White Papers // Oct 2014

    Redefine Hybrid Cloud Infograhic

    EMC’s Hybrid Cloud unites the strengths of private and public cloud in one powerful solution with six key features. Below are just some of the ways our customers have harnessed these so far. Going forward, the possibilities are endless.

    Provided By EMC

  • White Papers // Oct 2014

    Top Ways to Optimize Your Contact Centre Investment

    Improving the customer experience to strengthen loyalty is a top goal for global brands. And because contact centres are typically a once-in-a-decade investment, the stakes are high. Picking the right platform and the right partner is proven to: Improve customer satisfaction Lower cost per call Increase first contact resolution ...

    Provided By Cisco

  • White Papers // Oct 2014

    Cisco Collaboration: Giving Small and Medium Organisations a Head Start

    Simple, affordable collaboration solutions are making it easier for people to work more effectively, on any device, and from any location: in the office, at home, or on the move. Nowhere is this more evident than in small and medium organisations where more and more businesses are seizing new opportunities...

    Provided By Cisco

  • White Papers // Oct 2014

    Infographic: Customers Have Changed the Way They Interact. Has your Contact Centre?

    Customers now communicate across multiple emerging channels and devices. This isn’t a vision of the future – it’s happening right now. The research shows that customers have and are in love with the technology. What’s more, their preferences are becoming well established, so if you are not accessible in...

    Provided By Cisco

  • White Papers // Oct 2014

    Integrating Social Media and Advanced Analytics for Richer Customer Insight

    IBM’s Social Media Analytics solution helps your company take advantage of everything social media has to offer in terms of getting closer to your customers, combining social media analysis and reporting with IBM SPSS predictive analytics technology.

    Provided By IBM

  • White Papers // Oct 2014

    Creating a Sustainable, Easy to Maintain BI Environment

    Business Intelligence (BI) has become a mandatory part of every enterprise’s decision-making fabric. Unfortunately in many cases, with this rise in popularity, came a significant and disturbing complexity. Many BI environments began to have a myriad of moving parts: data warehouses and data marts deployed on multiple platforms and technologies...

    Provided By IBM

  • White Papers // Oct 2014

    Considerations for Maximising Analytic Performance

    Philip Howard of Bloor Research compares performance capabilities of the leading BI platforms. Companies studied in this comparison are IBM (Cognos, DB2 with BLU Acceleration), SAP (BusinessObjects, HANA), Oracle (Business Intelligence, Exadata) and Microsoft (Business Intelligence, SQL Server). His conclusion? "DB2 with BLU Acceleration should not only provide better performance...

    Provided By IBM

  • White Papers // Oct 2014

    Social Business Collaboration: Five Best Practices, Three Market Trends

    Using social media in enterprise settings is hardly a new concept. However, many organizations have struggled to fully take advantage of the potential offered by collaboration solutions before now. In order to connect work teams across distances, cut down on time-wasting phone tag, and ensure the maximum level of productivity...

    Provided By IBM