Get the tips and best practices for implementing, adapting, and changing the collaboration framework in your company.

  • White Papers // Jun 2013

    LAN Fundamentals: Logical Addresses vs. Physical Addresses

    There are two basic types of addresses used in Local Area Networking (LAN): logical addresses and physical addresses. Ethernet is the most common LAN and is the example used in this document. Understanding the differences of how the two addresses are used is the focus of this discussion. A list...

    Provided By Global Knowledge

  • Downloads // Jan 2006

    Troubleshoot 10 common Exchange problems with these expert answers

    This list outlines 10 common Exchange problems and solutions. This handy two-page list outlines 10 familiar Exchange problems and an assortment of solutions. From user access errors to mail delivery problems, this list is great quick reference for every Exchange administrator.Here's a sample:Number 1: Users cannot access server. -...

    Provided By TechRepublic

  • White Papers // Sep 2013

    Whitepaper: Reinventing Anti-virus

    This whitepaper describes how new threats have stretched the capabilities of "fat client" security architectures to the limit, making it impractical to keep endpoints updated with signatures for all the new viruses. It discusses how a revolutionary approach is making traditional antivirus obsolete by replacing bloated clients and large signature...

    Provided By Webroot Software

  • White Papers // Nov 2013

    Why Should You Encrypt Email and What Happens if You Don’t?

    Encryption is absolutely essential to protect data both in transit and at rest. However, most sensitive or confidential content sent through email is not encrypted, but instead is sent in clear text and so exposed to potential interception. This puts the owners of this information and its recipients at serious...

    Provided By

  • White Papers // Aug 2013

    10 Reasons Why Documents and Spreadsheets are Killing Your Career

    Using documents and spreadsheets to define and manage requirements can be painful—but did you know these tools could actually be killing your career? This whitepaper shows you 10 reasons why the documents and spreadsheets that you’re using every day are actually putting your career in peril, and leaving you at...

    Provided By Blueprint Software

  • Downloads // Apr 2012

    10 cool conditional formatting techniques: Excel demo files

    These sample Excel workbooks (xls and xlsx versions) illustrate the creative conditional formatting techniques described in this 10 Things blog post.

    Provided By Susan Harkins

  • eBooks // Nov 2013

    Bring UC + Voice Together

    This e-book discusses the current UC adoption challenges and the best way to confront them. Read more to discover: The importance of voice in a UC strategy How to get your users excited about UC Boosting overall adoption Staying ahead of obsolescence

    Provided By Plantronics

  • White Papers // Dec 2013

    Whitepaper: UC and Collaboration Adoption by Business Leads to Real Benefits

    Most businesses are thinking about deploying a wide array of collaboration features - from VoIP to collaboration platforms and even WebRTC clients - and better than 80% of those companies are realizing real business benefit. To better understand the adoption of the latest collaboration technology, Forrester Consulting has surveyed buyers...

    Provided By Cisco

  • Webcasts // Jan 2014

    Live Webcast - Wakeup Call: A survival guide for the changing face of customer service

    Join us for this LIVE event! Thursday, February 13th 10:00 AM PDT / 1:00 PM EDT Almost everything you know about customer service is wrong ‒ or will be soon. Soon, very soon, Gen Y consumers (the famed Millennials) will hit service providers with a force larger than...

    Provided By Citrix Online

  • White Papers // Mar 2014

    The Changing Face of Unified Communications

    In business environments, few variables are as important as communication. Although this is a simple consideration, it has far-reaching effects. After all, companies that are not able to effectively communicate and collaborate with external partners, clients and customers may soon find themselves facing diminishing returns and decreased profit margins. Internal...

    Provided By ShoreTel

  • White Papers // Nov 2008

    Architecting the Collaborative Customer Experience

    The portfolio of Cisco Collaborative Customer Experience solutions helps address many of the key issues faced by retail banks today in providing a customer experience that creates competitive differentiation. Starting with a robust foundation of secure wired and wireless infrastructure and extending it to enable cost-effective image transfer and voice...

    Provided By Cisco Systems

  • White Papers // Mar 2013

    Transforming spreadsheets: planning, budgeting and forecasting for midsize companies

    A spreadsheet-based approach to performance management won't meet the challenges facing growing midsize businesses. You need confidence in the information you're using for critical decision-making. Read this white paper to see how IBM® Cognos® Express can transform spreadsheet-only processes to create flexible and timely plans, budgets and forecasts.

    Provided By IBM

  • Podcasts // Jun 2010

    Overview of Project Portfolio Management Using Project Server 2010

    This podcast, focuses on using Microsoft Project Server 2010 to prioritize and select a project portfolio that aligns with the organization's strategic priorities. The seamless unification of portfolio strategy and Project Server makes end-to-end project and portfolio management easier than ever. The attendee of this podcast will learn how to...

    Provided By Microsoft

  • Podcasts // Mar 2010

    Project Server 2010 - Performance Part 2: Architecture, Sizing, and Capacity

    This podcast is part of a seven-part series that provides Microsoft Project Server 2010 deployment guidance and best practices for IT professionals. Speakers discuss Project Server 2010 performance characteristics and farm architecture planning, and they share the results of Project Server 2010 performance lab tests conducted on targeted reference hardware...

    Provided By Microsoft

  • Case Studies // May 2010

    Business Solution Provider Ensures Rich User Experience for Report and Data-Mining Tool

    Datawatch needed to ensure that Monarch Pro would integrate well with Microsoft Excel 2010 when that upgrade became available. The company wanted to evaluate the new features and begin planning as early as possible how to incorporate the advancements into new versions of Monarch Pro. In 2009, Datawatch participated in...

    Provided By Microsoft

  • Podcasts // Jan 2011

    Running Office Web Apps With SharePoint Foundation 2010

    A very exciting feature of Microsoft SharePoint 2010 is the support of Office Web Applications, such that a user does not need a locally installed Office to create or work on an Office document. This podcast detailed the requirements, walked through a checklist, and demonstrated the user experience.

    Provided By Microsoft

  • Downloads // Nov 2012

    10 steps to creating a simple break-even template in Excel: Demo files

    These sample Excel workbooks (xls and xlsx versions) illustrate the technique described in this 10 Things blog post.

    Provided By

  • Tools & Templates // Jan 2006

    Build your own consulting contract using this sample form

    Both independent consultants and their clients benefit when they're working with a solid contract. Download this sample contract from TechRepublic member and IT consultant Randy Barger as a guide for preparing your next consulting agreement. E-mail makes it easy to assume a fairly informal relationship with your clients. But...

    Provided By TechRepublic

  • White Papers // Mar 2010

    Addressing Data Management and IT Infrastructure Challenges in a SharePoint Environment

    In recent years, the success of Microsoft's SharePoint products and technologies has led to an explosion in data management requirements. IT environments struggle to manage the rapid growth of SharePoint, while at the same time ensure that their exist?ing environment will scale to fit their growing needs. SharePoint has...

    Provided By NetApp

  • Downloads // Nov 2006

    10+ e-mail best practices to share with your users

    These days, e-mail is used by just about everyone. Unfortunately, a lot of users out there don't use it right, flirting with security risks, consuming excessive bandwidth, and practicing lousy etiquette. These basic usage guidelines, encompassing things like virus protection, e-mail scams, attachments, and forwarding practices, will help safeguard your...

    Provided By TechRepublic

  • Downloads // Dec 2009

    The top 10 Microsoft Office tips of 2009

    Time for that final look back at the year's most popular tips for each Office app. This collection features 10 of the most highly rated Office articles.For more great tips, be sure to visit our Microsoft Office blog.

    Provided By TechRepublic

  • Tools & Templates // Sep 2010

    Cisco TelePresence Calculator: Save Money and Reduce Your Carbon Imprint

    Learn how TelePresence can help pay for itself, while lowering greenhouse gas. Use this calculator to answer these two questions: How much greenhouse gas can Cisco TelePresence help me avoid?How long does it take for Cisco TelePresence to pay for itself?

    Provided By TANDBERG, now part of Cisco

  • White Papers // Nov 2013

    Protecting Unstructured Data on File Servers, NetApp, EMC and SharePoint

    Unstructured data is a very real security risk and compliance concern for your business. Every single email, document and spreadsheet has business-critical – and sometimes highly sensitive information. Meanwhile your organization is generating more and of those documents every day. What’s the best way to safeguard the information that’s vital...

    Provided By Dell

  • White Papers // Jul 2012

    Four Steps Toward Planning a Successful Email Migration

    While migrating email to new hardware can be simple, most migration situations are far more complex. Careful planning and effective management are crucial to controlling the outcome for migration success - and so is choosing the right tool. Read this informative tech brief and learn the four mission-critical steps...

    Provided By Dell Software

  • White Papers // Oct 2013

    Oxford Economics: The Global SME Mindset

    The roster of SMEs generating more than 40% of revenue outside their home country will increase by 66% in three years, while those doing business in at least six countries will jump 129%. Learn more about one of four themes that emerged from the Oxford Economics study SMEs: Equipped To...

    Provided By SAP

  • Webcasts // Oct 2013

    Video: Conversations on the Future of Business: The Power of Networks

    Networks and the enabling technologies have enabled companies to effectively collaborate internally, with partner organizations and with the general public. In addition to enhanced operations, these group efforts have enabled organizations to construct smarter cities, businesses to manage energy consumption, and companies to commit themselves to socially responsible initiatives. ...

    Provided By SAP

  • White Papers // Oct 2010

    SharePoint 2010: Ten Tips for Creating a Collaborative Framework for your Company

    SharePoint has consistently increased in complexity over time and now includes new capabilities, such as cloud service and Silverlight development, among a host of other additions. In order to achieve a smooth transition to using SharePoint 2010, there are a number of areas to keep in mind. This white paper...

    Provided By Global Knowledge

  • White Papers // Nov 2010

    Ten Things You Should Know About SharePoint 2010

    Whenever the new version of a popular application is released, it receives a lot of attention. SharePoint Server 2010 (SPS 2010) is no exception. Because its deployment affects so many areas of an organization, its new features and requirements should get careful consideration. SPS is definitely not just a new...

    Provided By Global Knowledge

  • White Papers // Jun 2010

    How To Use Workflows In SharePoint

    Many organizations have found a place for SharePoint in their networks. Yet while most users are familiar with the sharing and collaboration capabilities in SharePoint, few take advantage of features that can simplify and enforce business rules. These capabilities are normally implemented through the use of workflows and, while they...

    Provided By Global Knowledge

  • White Papers // Jul 2010

    Microsoft SQL Server 2008 R2: What's New with PowerPivot?

    PowerPivot is Microsoft's new technology that leverages Microsoft SQL Server 2008 R2, Office 2010, and Sharepoint 2010 to provide an exciting new Self Service Business Intelligence platform. The ease of use is impressive for the end user with the power and complexity being handled dynamically by the underlying integration of...

    Provided By Global Knowledge

  • Tools & Templates // Nov 2007

    Intranet Policy

    The Intranet policy states that all information on the intranet is the company's property; all employees who use the intranet are required to follow this policy, all other relevant company policies (e.g., harassment, nonsolicitation, and respect for dignity), and all applicable laws (e.g., copyright, discrimination). Employees assume all responsibility for...

    Provided By Business & Legal Reports

  • White Papers // Mar 2013

    Cisco Service Provider Next Generation Networks

    What is Cisco Service Provider Next Generation Networks (IP NGN) and why do we care? This white paper will answer those questions and look at some of the technologies that are used within those networks. It will also provide examples of configurations for some of those platforms and contrast the...

    Provided By Global Knowledge

  • White Papers // Aug 2013

    5 Tips to Choosing the Right Business Phone System

    IP phone and unified communications solutions have evolved to allow businesses to leverage powerful applications and technologies in an effort to improve productivity and boost success. Organizations large and small have a wide array of phone systems to choose from, and business-decision makers need to consider numerous factors when...

    Provided By ShoreTel

  • White Papers // Nov 2013

    Google Enterprise: Join us for a Hangout On Air:

    Register and Join us at our Google office for our live webinar on the 13th November 2013. Businesses around the world will stop receiving support and updates when Exchange 2003 retires. If your company relies on Exchange 2003, you may be concerned about security, upgrade costs and email downtime. Adding...

    Provided By Google

  • White Papers // Nov 2013

    Firewall Buyers Guide (Portuguese)

    Read this White Paper and Learn how to enable applications safely. Find out how to identify and control users regardless of IP address, location, or device. Get the facts on protecting against known and unknown application-borne threats.

    Provided By Palo Alto Software

  • White Papers // Aug 2009

    Flodro 4.0: Spreadsheets Based Flood Frequency Analysis Computer Package

    A computer package for flood frequency analysis, based on the application of common use spreadsheets framework provided by Excel (Excel is a registered trademark of Microsoft Corporation, Inc.), is presented using several probability distribution functions. The computer package addresses the issues of model parameter estimation by the Methods Of Moments...

    Provided By University of the Americas Puebla

  • White Papers // Dec 2010

    Unified Communications and Collaboration White Paper

    Businesses and their IT organizations are striving to improve workforce productivity by utilizing technology innovations to deliver relevant, real-time information and communications to whoever needs it - from customers and prospects, to corporate management and partners, to customer service and sales reps. For many organizations, most of the critical technology...

    Provided By CDW

  • White Papers // Nov 2013

    Talk up your smartest network investment

    No matter how fast technology evolves, some things stay the same. Like how leading edge communications are the key to success. So when you've invested in the Next IP® network to power world class IP services, surely it makes technical and economic sense to move your voice communications forward on...

    Provided By Telstra

  • Case Studies // Oct 2013

    Hospital saves time, money with OpenText RightFax Fax over IP

    Read how the University of Kansas Hospital increased efficiency, reliability, and security of life-critical documents by implementing an integrated Fax over IP Solution. Learn how replacing costly, inefficient manual faxing, and eliminating the need to print on outdated hardware saved both time and money. Efficient document delivery returns a variety...

    Provided By OpenText

  • White Papers // Dec 2013

    Putting Web Threat Protection and Content Filtering in the Cloud

    Should IT managers deploy secure web gateways as software or appliances on-premises? Or should they utilize a cloud-based service? You probably know the standard reasons in favor of cloud-based solutions, like fast implementation, lower costs, less administration and rapid scalability. But there are additional reasons to put web threat protection...

    Provided By Webroot Software Inc.