Collaboration

Get the tips and best practices for implementing, adapting, and changing the collaboration framework in your company.

  • White Papers // Nov 2013

    Google Enterprise: Join us for a Hangout On Air:

    Register and Join us at our Google office for our live webinar on the 13th November 2013. Businesses around the world will stop receiving support and updates when Exchange 2003 retires. If your company relies on Exchange 2003, you may be concerned about security, upgrade costs and email downtime. Adding...

    Provided By Google

  • White Papers // Oct 2013

    Implementing Fax over IP in your Organization

    Once voice systems have migrated to VoIP, fax communications are the next logical addition to an IP-based environment. This white paper discusses how fax servers and new FoIP investments fit into an organization's overall document delivery strategy. It also calls attention to issues and challenges organizations should consider when determining...

    Provided By OpenText

  • White Papers // Oct 2013

    Performance Modeling of Distributed Collaboration Services with Independent Inputs/Outputs

    In this paper the authors deal with modeling and performance analysis of distributed applications, service compositions and workflow systems. From the functional perspective, the distributed application is modeled as an activity involving several roles, where behavior is defined in terms of compositions from several sub-activities using the standard sequencing operators...

    Provided By University of Otago

  • eBooks // Oct 2013

    What to include in an enterprise collaboration plan

    An enterprise collaboration plan is a project charter that documents how an organization will use its collaboration platform during the course of projects and daily business operations. While running SharePoint on-premise can be expensive for some organizations, it's prudent to track how you're getting maximum business and productivity value from...

    Provided By Box Internet Services

  • White Papers // Oct 2013

    Intelligent performance for a growing business: HP ProLiant Gen8 e-Series servers

    Learn more how HP ProLiant Gen8 e-Series servers are simple, reliable, affordable solutions that let a growing business boost performance as well as productivity. The HP ProLiant name ensures reliability. And that reliability is an especially wise investment for businesses with limited information technology (IT) budgets. Sponsored by HP...

    Provided By HP & Intel® Xeon® Processor

  • White Papers // Oct 2013

    Top 5 reasons why customers trust EMC VNX for Microsoft Exchange

    As more and more organizations continue to virtualize applications like Microsoft Exchange, many of them have found the need to look for a storage system that can keep up. This short handout describes the top five reasons why many organizations are choosing one industry-leading vendor's storage system for their...

    Provided By EMC

  • White Papers // Oct 2013

    The Total Cost of Ownership Benchmarking Study for Unified Communications from the Aberdeen Group

    Total cost of ownership is a key metric for assessing costs, benefits and risks of implementing Unified Communications - enabling organizations to properly evaluate competing solutions. Learn more about how organizations can align their decision making process with business needs, while understanding the effects of future requirements and functionality.

    Provided By ShoreTel

  • White Papers // Oct 2013

    IT - and IP Telephony. Don't just manage complexity; it's time to beat it from IDG

    Your IT environment is complex enough. Although your experience with technology vendors may lead to believe this is inevitable, it doesn't have to be that way. This whitepaper from IDG explains how IT leaders don't have to accept complexity in their IT infrastructure. Find out the truth about IT and...

    Provided By ShoreTel

  • White Papers // Oct 2013

    Migration Insight

    The Migration Insight eGuide summarizes five IT Professional’s real-world advice about managing both client and server operating system migrations. Read this paper to learn more about these specific experiences and the positive impacts to businesses based on their decision to update OS options. Find out about the migration process, training...

    Provided By Dell & Microsoft

  • Case Studies // Oct 2013

    Deloitte Simplifies Nationwide Document Management with Virtualized Fax over IP from OpenText

    Deloitte in New Zealand have over 900 employees providing a broad range of professional services including audit, tax, risk management, accounting and business advisory services. Hundreds of confidential financial fax documents exchange hands daily, generated from five physical locations. Dozens of fax machines handled bank statements, audit data, legal files...

    Provided By OpenText

  • Case Studies // Oct 2013

    Hospital saves time, money with OpenText RightFax Fax over IP

    Read how the University of Kansas Hospital increased efficiency, reliability, and security of life-critical documents by implementing an integrated Fax over IP Solution. Learn how replacing costly, inefficient manual faxing, and eliminating the need to print on outdated hardware saved both time and money. Efficient document delivery returns a variety...

    Provided By OpenText

  • White Papers // Oct 2013

    'A Little Extra Service' Raises Customer Satisaction and Lowers Cost

    Companies respond to the preference of the digital generation for online support with new channels like Live Chat and Email Management. These mobile-friendly touchpoints give customers the right answers at the right time when self-service just is not enough. We outline best practices for providing 'a little extra service' that...

    Provided By Oracle

  • White Papers // Oct 2013

    Deploying Customer Service in the Cloud - The four phases from implementation to transformation

    This white paper by Ovum is a business guide for customer service executives and managers who have already made the decision to deploy customer service in the cloud but need further insight into the best practices for how to do so successfully and further evolve customer service in the cloud...

    Provided By Oracle

  • White Papers // Oct 2013

    Agile, Secure, Reliable - World-Class Customer Service in the Cloud

    In a volatile and hyper-competitive market, delivering exceptional multichannel customer service consistently is essential. But delivering world-class service on tight budgets to even tighter deadlines is a tough challenge for even the largest organizations. That is why so many successful organizations choose to deliver customer service in the cloud. This...

    Provided By Oracle

  • White Papers // Oct 2013

    The Telco Edge: Maximising ARPU

    Retain customers and maximize average revenue per user (ARPU). Learn how telco providers can offer a true cross-channel experience across the entire customer lifecycle.

    Provided By SAP

  • White Papers // Oct 2013

    Executive Brief: Leveraging Mobility to Improve Sales

    Sales people spend more time out of the office than in. When they are out of the office, they need information at their fingertips. And in the more mobile, more collaborative, and more data-rich business world of today, the needs of corporate sales forces are radically changing. In particular, sales...

    Provided By Oracle

  • Case Studies // Oct 2013

    Consolidating on McAfee Saves the State of Alaska $3.8 Million

    Alaska is the largest US state in area and larger than 18 sovereign countries. Their challenges are to efficiently and effectively secure citizen data across data centers, endpoints, and networks for 16 state agencies as well as rural citizens - all while cutting security costs and managing future cost projections....

    Provided By McAfee

  • Webcasts // Oct 2013

    Video: Conversations on the Future of Business: The Power of Networks

    Networks and the enabling technologies have enabled companies to effectively collaborate internally, with partner organizations and with the general public. In addition to enhanced operations, these group efforts have enabled organizations to construct smarter cities, businesses to manage energy consumption, and companies to commit themselves to socially responsible initiatives. ...

    Provided By SAP

  • White Papers // Oct 2013

    Oxford Economics: The Global SME Mindset

    The roster of SMEs generating more than 40% of revenue outside their home country will increase by 66% in three years, while those doing business in at least six countries will jump 129%. Learn more about one of four themes that emerged from the Oxford Economics study SMEs: Equipped To...

    Provided By SAP

  • White Papers // Oct 2013

    Battery Technology for Data Centers and Network Rooms: Lead-Acid Battery Options

    The lead-acid battery is the predominant choice for uninterruptible power supply (UPS) energy storage. Over 10 million UPSs are presently installed utilizing flooded, valve regulated lead acid (VRLA), and modular battery cartridge (MBC) systems. This paper discusses the advantages and disadvantages of these three lead-acid battery technologies.

    Provided By APC by Schneider Electric

  • White Papers // Oct 2013

    What’s best for connecting your business?

    Did you know that most cable companies charge you for internet speeds that you’re not actually getting? Or place low limits on the amount of data your business is allowed to use, and then charge you huge overage fees— or even force you to buy a more expensive plan than...

    Provided By Alaska Communications

  • White Papers // Oct 2013

    10 Reasons your Business Needs VoIP

    Voice over Internet from Alaska Communications lets you make and receive calls over the Internet anywhere, anytime—keeping employees connected and boosting productivity. It’s a hosted and flexible phone communication solution that works the way you do. No hardware equipment to purchase, software to maintain or even IT staff to hire...

    Provided By Alaska Communications

  • White Papers // Sep 2013

    Transforming spreadsheets: planning, budgeting and forecasting for midsize companies

    A spreadsheet-based approach to performance management won't meet the challenges facing growing midsize businesses. You need confidence in the information you're using for critical decision-making. Read this white paper to see how IBM® Cognos® Express can transform spreadsheet-only processes to create flexible and timely plans, budgets and forecasts.

    Provided By IBM

  • White Papers // Sep 2013

    Not Just for PCs Anymore: The Rise of Mobile Malware

    Mobile malware is not new. Today, however, mobile malware is far more widespread, and far more dangerous—especially since smartphones and tablets are now widely used for critical business tasks. Get a close look at the fast-moving threat of mobile malware: how and why it’s arisen, what forms it takes, where...

    Provided By Sophos

  • Webcasts // Sep 2013

    Moving to Microsoft Exchange 2013?

    Are you ready to make the move to Exchange 2013 and enjoy its new, powerful features? In this archived webcast, see if your company is ready for this important migration and the steps to take for it to be a success. Watch it today.

    Provided By Dell Software

  • Webcasts // Sep 2013

    Mergers & Acquisitions - What's Next for IT?

    You've acquired, or are merging with, a company. The challenge? Seamlessly restructure important infrastructures like Active Directory and Exchange email systems. This archived webcast shows you how.

    Provided By Dell Software

  • White Papers // Sep 2013

    Reinventing Anti-virus

    This whitepaper describes how new threats have stretched the capabilities of "fat client" security architectures to the limit, making it impractical to keep endpoints updated with signatures for all the new viruses. It discusses how a revolutionary approach is making traditional antivirus obsolete by replacing bloated clients and large signature...

    Provided By Webroot Software

  • White Papers // Sep 2013

    Whitepaper: Reinventing Anti-virus

    This whitepaper describes how new threats have stretched the capabilities of "fat client" security architectures to the limit, making it impractical to keep endpoints updated with signatures for all the new viruses. It discusses how a revolutionary approach is making traditional antivirus obsolete by replacing bloated clients and large signature...

    Provided By Webroot Software

  • White Papers // Sep 2013

    Building Your Sender Reputation In Four Steps

    Having trouble reaching your customers’ inboxes? You might have a poor sender reputation. Similar to a credit score, sender reputations reflect how good or bad your sending habits are If your reputation is lower than you’d like just follow these 4 easy steps to start hitting the inbox.

    Provided By Dyn

  • White Papers // Sep 2013

    The Importance of DMARC

    Keeping your customers safe goes hand in hand with keeping them happy. For instance, customers are 42% less likely to do business with a company that has undergone a phishing attack. Learn how you can implement DMARC for your email program and keep you and your customers safe.

    Provided By Dyn

  • White Papers // Sep 2013

    Phishing: No. 1 web threat and how web security can protect your company

    This whitepaper discusses a major new threat vector - "phishing 2.0." While many IT professionals have become less concerned with phishing as it seems these attacks only fool naive consumers, a new generation of sophisticated phishing attacks now target businesses. These phish evade traditional antivirus and antiphishing products. Learn...

    Provided By Webroot Software

  • White Papers // Sep 2013

    Web Threats - Is Your Company Exposed?

    This infographic gives a quick visual representation of some of the key findings of recent Webroot research on web security in the US and UK. The findings highlight the significant costs that web threats pose to businesses - such as increased help desk support - and the risks especially for...

    Provided By Webroot Software

  • White Papers // Sep 2013

    Publishing SharePoint Server with Barracuda’s Application Delivery Controller

    Your company’s SharePoint Server document folders contain a great deal of corporate knowledge, ranging from simple meeting notes to highly-sensitive intellectual property. Some of it you’d like to share externally, but it would be distastrous if other pieces leaked. The Barracuda Load Balancer ADC enables organizations to add scalability, redundancy,...

    Provided By Barracuda Networks

  • White Papers // Sep 2013

    Publishing Exchange Server with Barracuda’s Application Delivery Controller

    Making Microsoft Exchange Server available for remote access by web, mobile, and rich clients requires a comprehensive approach to application security. With the right solution, you can implement a powerful alternative to protect critical communications infrastructure, and simultaneously help users be more productive from web clients, remote PCs, and mobile...

    Provided By Barracuda Networks

  • White Papers // Sep 2013

    Unify Your Networks For The Mobile Enterprise Infographic

    In order for a corporation to embrace the personal cloud era, offering connectivity and quality delivery of multimedia applications everywhere on any device, it must transform to a mobile enterprise. It will need an infrastructure that includes a right sized core, pervasive WLAN, unified access and an automated network that...

    Provided By Alcatel-Lucent

  • Webcasts // Sep 2013

    On-demand Webcast: 5 Ways to Foster a Collaborative Company Culture

    Shifting a company’s culture towards open collaboration is not done overnight. It’s a process – not a project – that requires realistic, manageable initiatives for each step along the way. Join Amber Naslund, president of SideraWorks, as she shares 5 sure-fire ways to create and encourage a collaborative culture...

    Provided By Citrix Online

  • Podcasts // Sep 2013

    Implementing Single Sign-On for Office 365: Why must it be so complex?

    Learn more from Microsoft expert Randy Franklin Smith. View the webinar now!

    Provided By Centrify

  • Downloads // Sep 2013

    Say Goodbye to Spreadsheets for good & download a FREE Trial of SolarWinds IP Address Manager!

    The explosion of IP-enabled devices in today’s corporate networks has increased the complexity of IP space management beyond what can be handled with spreadsheets or other home-grown tools. SolarWinds IP Address Manager makes it easier than ever to manage and monitor Microsoft® DHCP and DNS, as well as Cisco®...

    Provided By SolarWinds

  • White Papers // Sep 2013

    15 Minute Guide: Optimizing Oracle DBA Efficiency (German)

    In this EMC Perspective we will discuss a variety of ways in which small investments in IT infrastructure can have dramatic effect in helping DBAs accomplish daily management tasks faster and more efficiently. This increase in DBA productivity in their daily activity frees up time to focus on value-add processes...

    Provided By EMC

  • White Papers // Sep 2013

    The Essential Guide to Virtualizing Microsoft Applications on EMC® VSPEX™ (German)

    For organizations running mission-critical Microsoft enterprise applications like Microsoft Exchange, Microsoft SharePoint, and Microsoft SQL Server, these are times of great challenge and great opportunity. Exponential data growth, budget constraints, changes in the workforce, and intensified market competition have combined to place steep demands on Microsoft application administrators; they need...

    Provided By EMC