Consumerization

  • eBooks // Feb 2015

    A Modern Take on the Agile Manifesto

    When the Agile Manifesto was published in 2001, our workplace looked very different from how it does today. Despite major changes in how we work, our interpretation of the Manifesto hasn't changed in over a decade. So what does today's Agile look like? Do the values of the Manifesto still...

    Sponsored By Jama Software

  • White Papers // Feb 2015

    Surviving Disruption

    Disruption is coming. Are you ready? It's not enough to know that a threat is coming. You need to know whether it's coming right for you. In this spotlight on managing disruption that first appeared in the Harvard Business Review, industry leaders Maxwell Wessel and Clayton Christensen propose a systematic...

    Sponsored By Jama Software

  • White Papers // Feb 2015

    Gigaom Research & Puppet Labs Present: Next steps to DevOps — a game plan for adoption and implementation

    As is now well known, DevOps seeks to align business goals with the goals of development and operations teams. Associated with it are other practices such as continuous delivery (CD) and continuous integration (CI). Organizations wanting to embrace DevOps often limit their success by falling victim to common barriers...

    Sponsored By Puppet Labs

  • Webcasts // Feb 2015

    On-demand Webcast: Mobile devices, wearables, and the future of identity

    For computer networks, digital identities are the keys to the kingdom. Your identity credentials open doors to your corporate network, your medical records, your bank account, and even all your private communications. Today, the very concept of digital identity is under fire. Every week, we read about a new...

    Sponsored By Centrify

  • White Papers // Oct 2014

    The Ten Commandments of Bring Your Own Device (BYOD)

    For IT, BYOD is not as clear, concerns over securing corporate data to managing a multitude of disparate devices present valid challenges, but none are insurmountable. Download the Ten Commandments of BYOD today to learn: BYOD policy considerations Device discovery Enrollment best-practices Over-the-air configuration Self-service portals Download today to see...

    Sponsored By I B M

  • White Papers // Feb 2015

    Automated Configuration Management: Why it Matters and How to Get Started

    Configuration management is a critical cornerstone of IT automation, providing tools that allow you to centrally manage the packages, configuration files, process state, firewall rules and other settings that equip servers to do their assigned jobs. Without automated configuration management, you do all these tasks manually, or with handwritten scripts....

    Sponsored By Puppet Labs

  • White Papers // Apr 2015

    Converting Real Estate Property Data into Actionable Information

    RP Data continuously collects and manages complex real estate property data and imagery from numerous disparate sources. Read more...

    Sponsored By NetApp

  • White Papers // May 2015

    Equinix Increases IT and Employee Productivity with ServiceNow Cloud-Based IT Service Automation Solution

    The day-to-day benefits of cloud-based service automation are well-documented. But what can be harder to ascertain is the quantitative benefits, the money saved, and the impact on the company’s bottom line. IDC and Equinix teamed up to crystallize the benefits of true economic benefits of ServiceNow’s IT service automation. Download...

    Sponsored By ServiceNow

  • White Papers // Jun 2015

    Enterprise Mobility Management: Embracing BYOD through Data Delivery and Secure App

    The transformation of computing through mobility, consumerisation, bring-your-own device (BYOD) and flex-work offers powerful benefits for today’s organisations – but it poses significant challenges for IT.

    Sponsored By Citrix Systems

  • White Papers // Jan 2015

    Bringing global enterprises together with unified communications - Rise of the SuperUser

    With the emergence of big IT trends such as cloud and mobility in recent years, organisations and their end users have become increasingly aware of new cloud-based technologies available for business use. Featuring survey results from over 650 IT Decision Makers in Australia, Hong Kong, Singapore, UK, and the US,...

    Sponsored By Telstra

  • White Papers // Jan 2015

    How to re-architect your network for BYOD

    This whitepaper describes the limitations of legacy networks, especially for supporting BYOD. Understanding these limitations can pave the way for a successful BYOD management policy for campus and branch networks. Download now and find out how a re-architected network- flexible and scalable- makes BYOD easier to secure and manage, yet...

    Sponsored By HP

  • White Papers // Jan 2015

    Grow your small or midsize business with a scalable network

    Small and midsize businesses need a robust, scalable network capable of handling any workload securely and reliably. It's critical to select network switches, routers, and wireless access points with the capabilities needed for today's traffic and tomorrow's growth, including mobile and BYOD computing. As part of HP’s Just Right IT...

    Sponsored By HP

  • White Papers // Jan 2015

    Re-architect your network for BYOD

    This whitepaper describes the limitations of legacy networks, especially for supporting BYOD. Understanding these limitations can pave the way for a successful BYOD management policy for campus and branch networks. Download now and find out how a re-architected network- flexible and scalable- makes BYOD easier to secure and manage, yet...

    Sponsored By HP

  • Webcasts // Apr 2015

    On-demand Webcast: Tips & Tricks for Exceptional Customer Support

    Customer support experiences have a profound impact on a company’s overall success. You can’t afford to settle for middle of the road. But you don’t have to break the bank to provide consistently exceptional support. Join Sarah Hatter, founder of CoSupport, for a webinar that will explore tips and...

    Sponsored By Citrix Systems

  • White Papers // Apr 2015

    HP Access Control Printing Solutions (HP AC)

    Transform printing practices for a more efficient and secure environment. HP Access Control (HP AC) Printing Solutions makes it easy to monitor and control imaging and printing costs—and to collect and track data by device and user—to help establish more responsible behaviours, lower expenses, and eliminate unclaimed documents.

    Sponsored By Hewlett-Packard (HP)

  • Case Studies // May 2015

    Today’s State of Work: The Productivity Drain

    We believe that enterprises that invest in consumerization and automation can gain a profound competitive advantage, delivering benefits that go far beyond simple cost savings. From what we have seen through this report, managers already strongly support this transformation – and are likely to be enthusiastic participants as enterprises embark...

    Sponsored By ServiceNow

  • White Papers // Jul 2015

    Design every detail with AutoCAD

    Design every detail with AutoCAD software, one of the world’s leading CAD applications. Create stunning 2D and 3D designs with robust tools that can produce almost any shape imaginable. Share your work with confidence using TrustedDW technology, the original and most accurate way to store and exchange design data. Speed...

    Sponsored By Autodesk_2015

  • White Papers // Jul 2015

    Deciding which CRM solution is right for you – Part of the CRM success series

    Implementing a CRM solution to manage customer relationships, as well as the data and information associated with them, is a big step, but it is definitely a step in the right direction. So, How do you know which kind of CRM solution is right for your business? In this...

    Sponsored By Salesforce.com

  • White Papers // Mar 2015

    5 Reasons Why CIOs Need A New Approach To Data Centre Services

    Accelerating digitisation has changed the role of the CIO, and of IT, beyond recognition. To react fast to the market and boost competitiveness (to be ready for now) CIOs need to adopt dramatically new approaches for their IT infrastructure. Read more..

    Sponsored By Infinity Software

  • White Papers // Nov 2014

    Protect Critical Healthcare Data

    Protecting healthcare data is more important—and more challenging—than ever before. With most patient information now residing in digital format, healthcare organizations must rely on IT solutions to protect patient privacy and safeguard against disasters that may cause physical damage to patient information. In 1996, the Health Insurance Portability and Accountability...

    Sponsored By HP

  • White Papers // Nov 2014

    Can The Enterprise Count On The Cloud For Data Protection? 

    Despite the recent negative headlines, a cloud enhanced data protection service is an ideal use of cloud storage. It provides off-site, geographically dispersed data protection so that in the event of a site or even regional disaster, an organization’s digital assets can still be recovered in a timely manner. The...

    Sponsored By HP

  • White Papers // Feb 2015

    2014 State of DevOps Report

    The 2014 State of DevOps Report by Puppet Labs, IT Revolution Press and ThoughtWorks is an analysis of more than 9,200 survey responses from technical professionals around the world, making this the largest and most comprehensive DevOps study to date. As the first scientific study of the relationship between...

    Sponsored By Puppet Labs

  • eBooks // Feb 2015

    Continuous Delivery: What It Is and How to Get Started

    You've probably heard that continuous delivery allows you to get new features and capabilities to market quickly and reliably. But what is it, really, and what's required to get started? This introductory ebook reveals: What continuous delivery is: Learn about the differences and connections between continuous delivery, continuous integration...

    Sponsored By Puppet Labs

  • White Papers // Feb 2015

    The Tools for Continuous Delivery

    Organizations create, deliver and modify software to fill business needs. Those business needs are not static: They can change as suddenly as breaking news. Any organization using software to serve its customers — and really, that’s almost every company, nonprofit or institution — has to find a way to develop,...

    Sponsored By Puppet Labs

  • White Papers // Jan 2015

    TSIA 2014 Report: The State of Support Services

    Looking back at 2014 and the major changes in support services, TSIA identifies what they see as the ‘New World for B4B’, with companies around the world making changes to the way they are structured and how they operate. Take a look at the new capabilities that will be added...

    Sponsored By LogMeIn Australia

  • White Papers // Jan 2015

    Harvard Business Review: The Truth about your Customer's Experience

    While companies often focus on the individual interactions with their customers to ensure that they are satisfied with the service provided to them in that interaction, the companies can often fall short when looking at the complete journey of that customer on their way to purchase and beyond. The Harvard...

    Sponsored By LogMeIn Australia

  • White Papers // Mar 2015

    End of life for BYOD products- Webinar

    Join us on Tuesday, 24 March at 11:00am EST to learn more about what you can do to when your devices reach the end of their life. As personal electronic devices gain more access to corporate data, whether through internal email, software, or files stored on the cloud, security is...

    Sponsored By Dell and Intel

  • White Papers // Apr 2015

    Webroot SecureAnywhere Business Mobile Protection

    In a recent survey, employers indicated that 95% of their employees are using mobile devices for work, with 61% of the employees using their own personal devices.1 Quick and easy ways to conduct business on the go are gaining momentum; so is the need for effective security for mobile devices...

    Sponsored By Webroot Software

  • White Papers // Apr 2015

    Webroot Secure Anywhere Web Security Service

    Cybercriminals generate over 100,0001 new malware samples a day; approximately 85% of these are delivered through the Web. Many of them rely on browser and application vulnerabilities to infect systems and steal information. The Webroot SecureAnywhere® Web Security Service provides unparalleled protection from the cloud, stopping online threats before they...

    Sponsored By Webroot Software

  • White Papers // Jul 2015

    Feeling Vulnerable? You Should Be. ( Portuguese )

    In an information vacuum, it’s hardly surprising that IT managers rate their likelihood of suffering various vulnerabilities as low. With over half of respondents never having conducted vulnerability assessments, they can only guess at the likelihood of their websites suffering from different vulnerabilities

    Sponsored By Symantec

  • White Papers // Mar 2015

    Zeroing In on the Right Devices

    Discover what you can do to stay ahead of the technological curve and ensure that your productivity can be matched by none. This report will analyse the latest in PC technology and how you and your employees can replace outdated systems with the best-of-the-best. Ultrabook, Celeron, Celeron Inside,...

    Sponsored By Dell and Intel®

  • White Papers // Jun 2015

    Always Be Closing: The ABC's of Sales in the Modern Era

    Companies hire salespeople to drive revenue, but it turns out that the majority of sales reps spend very little of their time actually doing the jobs they were hired to do. According to Pace Productivity, just 22% of a typical sales rep’s week is focused on selling. So how can...

    Sponsored By Microsoft

  • White Papers // Jun 2015

    TechRoundup: Dynamic Solutions to Keep Customers Happy

    As the world grows smaller and more complicated, technology plays an important role and enables individuals to drive their vision while also helping organisations to manage their end-to-end business processes. Customer engagement is a hot subject and there are plenty of associated technology offerings out there. According to Forrester most...

    Sponsored By Microsoft

  • White Papers // May 2015

    Forrester Research’s Predictions 2015: The Digital Store

    eBusiness leaders have experimented with digital store technology such as kiosks and in-store analytics for a few years now. In recent years, however, empowered customers have been increasingly expecting a higher level of digital engagement in the store. Discover how IT and eBusiness professionals are embracing new technologies and...

    Sponsored By NetSuite AU

  • White Papers // May 2015

    Frost & Sullivan Research: Mobility: The New Opportunity for Australia's Retailers

    Two out of every three Australians now have a Smartphone and one facet, among the many, of everyday life that smartphones are impacting is the shopping process. This white paper therefore describes how consumers are using smartphones as a key part of the shopping process, and how Australia’s retailers are...

    Sponsored By NetSuite AU

  • White Papers // Jun 2015

    How to free your healthcare organisation from the storage tech trap

    The demand for extra capacity for patient records, clinical research and other data continues to grow relentlessly. Meanwhile, teams want instant access to information to deliver greater-quality care. Tightening regulations and other outside pressures continue to place an added burden on IT managers – who are already under strain with...

    Sponsored By Fujitsu

  • White Papers // Jul 2015

    The 8 Pillars Of Colocation

    The service provider takes on the responsibility for the maintenance and running of the server and operating system. .

    Sponsored By Colt Software

  • White Papers // Jul 2015

    Four Fources Of Data Centre

    The data centre is the fulcrum on which the technologydriven enterprise rests. Inefficiency in the data centre will fundamentally impact the effectiveness of social, mobility,cloud, and information implementations..

    Sponsored By Colt Software

  • White Papers // Jun 2015

    Harnessing the power of Peer-To-Peer Support

    Many organisations have achieved this by providing service desk staff with the skills and tools to resolve as many customer issues as possible and reducing the need to refer issues to second-line support analysts.

    Sponsored By Hornbill

  • White Papers // Jun 2015

    Essential Consideration Before Selecting Your Next Service Desk Solution

    This guide offers practical advice to organizations actively reviewing their service management function and preparing to make a decision on which service desk software will best suit their requirements.

    Sponsored By Hornbill