E-Commerce

We provide the tips and best practices for maintaining the E-Commerce platform of your choice.

  • White Papers // Feb 2014

    Model-based systems engineering: Revolution or evolution?

    This whitepaper traces the evolution of Model Based Systems Engineering (MBSE), a structured and visual approach for collaborative systems design and development which facilitates early validation of requirements, architectural trade off analysis and mitigation of project risks.

    Sponsored By IBM

  • White Papers // Mar 2014

    5 Essentials for Protecting Against Advanced Persistent Threats (APTS)

    Advanced persistent threats (APTs) have become a major concern for IT security professionals worldwide, and for good reason. Recent attacks have targeted a multitude of diverse companies. This paper clarifies the nature of APT risks and provides recommendations on how organizations can better protect themselves. Read more...

    Sponsored By Websense

  • White Papers // Mar 2014

    ERP in the Cloud and the Modern Business

    Businesses are realizing that the cloud is the future of enterprise software and offers many attractive business benefits. But there is much to think about when evaluating the potential move to a cloud model, especially for core systems like ERP. View IDC’s WhitePaper: ERP in the Cloud and the Modern...

    Sponsored By Oracle

  • White Papers // Mar 2014

    Super Bowl XLVIII: The Social Story

    This year the Super Bowl and all the surrounding activity just didn’t live up to the hype. The game was a blowout, the commercials were not as strong as previous years, and the broadcast was disappointing. Despite that brands found ways to engage on social channels and extend the reach...

    Sponsored By Oracle

  • White Papers // Oct 2013

    Know What Your Customers Want Before They Do

    Webcast Summary: Today’s consumers and B2B companies only want interactions that are relevant, personalized, and based on a customer’s situation and preferences. Companies that fail to provide relevant offers will be left behind.

    Sponsored By Oracle

  • White Papers // Oct 2013

    The Future of Sales Performance Management - Nucleus Research

    Nucleus Research examines new technologies and tools that are improving sales managers’ ability to measure and enhance the performance of their sales teams. Nucleus sees the future of sales performance management as integrated with CRM and collaboration technologies, enhancing managers' ability to provide real-time coaching and motivation in context to...

    Sponsored By Oracle

  • White Papers // Apr 2014

    IBM Rational targets engineering lifecycle management (Ovum)

    With increasing amounts of software content, the management of the systems engineering process has also proved increasingly challenging. Software, mechanical, and electrical engineers rely on their own toolsets, with the data from each tool locked away in its own repository. Lacking inter-process standards above the level of Internet protocols, most...

    Sponsored By IBM

  • White Papers // Apr 2014

    Smarter Analytics for Communications Service Providers: Customer Insight from Analytics-Tuned Infrastructures

    This Frost & Sullivan provides insight on the importance of infrastructure in optimizing analytics deployment and the key advantages derived by implementing IBM analytics infrastructure solutions. Read how Communications Service Providers (CSPs), such as Sprint and Bharti, are using IBM Smarter Analytics approach to become more customer-centric, to better serve...

    Sponsored By IBM

  • White Papers // Apr 2014

    An Executive Guide to Analytics Infrastructure:Imperatives for Advanced Analytics

    Infrastructure Imperatives for Advanced Analytics.Get the most information from your data. Business has never been faster and is increasingly dependent on the timely analysis of large volumes of data for strategic and operational decisions. As executives come to rely on advanced analytics, the importance of a robust IT infrastructure cannot...

    Sponsored By IBM

  • White Papers // Apr 2014

    Cost vs. ROI: Is There Value to Virtualization and Cloud Computing?

    Done correctly, organizations should gain several advantages from server virtualization and cloud computing that will improve their overall ROI: less capex spending, greater flexibility and scalability, more security options with a hybrid cloud and overall savings. Cloud computing also enables greater agility, which is difficult to quantify but can contribute...

    Sponsored By Windstream Communications

  • White Papers // Apr 2014

    Where is the ROI for UC?

    What’s the business case for unified communications? The majority of companies (82%) that implement a UC solution earn a positive ROI. Yet, it can be challenging to get key decision makers on board. Learn how to build a business case for UC by evaluating hard- and soft-dollar savings opportunities, exploring...

    Sponsored By Windstream Communications

  • White Papers // Apr 2014

    Make Better Decision Faster with Business Analytics on IBM Power Systems

    Watson’s success in the Jeopardy! challenge was inspiring, but the business impact of optimized systems design is just beginning. With smarter analytics solutions optimized on IBM Power Systems, you can put Watson's technology to work and ensure that you

    Sponsored By IBM

  • White Papers // Apr 2014

    Smarter Analytics for Insurers - Unlevel the Playing Field with Intelligent Infrastructures

    This Frost & Sullivan provides insight on the importance of infrastructure in optimizing analytics deployment and the key advantages derived by implementing IBM analytics infrastructure solutions. Read how insurance providers, such Unipol Group, Primerica, Unum Group, and Swiss Re, are using IBM Smarter Analytics approach to be more customer centric,...

    Sponsored By IBM

  • White Papers // Sep 2013

    Anti-Evasion: Why It's a Critical Component of Intrusion Prevention Systems

    Learn why anti-evasion is a critical component for your intrusion prevention system. Sophisticated exploits that utilize advanced evasion techniques are all too common. Decoding and normalizing traffic across the network to detect and combat these attacks is critical for your network security plan.

    Sponsored By Dell Software

  • White Papers // Apr 2013

    Office 365 Single Sign-On: High Availability without High Complexity

    For most organizations, the move to Office 365 (O365) is a leap forward in user experience, productivity, it simplification, and savings. But organizations that fail to implement Single Sign-On (SSO) reliably can slip backwards in several key areas. Risk can actually increase and productivity suffer. Learn why SSO for...

    Sponsored By Centrify

  • Downloads // Jan 2014

    Top 5 Reasons to Choose SolarWinds Log & Event Manager (LEM)

    Real-Time, In-Memory, Event Log Correlation: Troubleshoot performance problems by understanding the relationship between different activities using multiple event correlations Out-of-the-Box Security and Compliance Reporting Templates: Quickly & easily generate and schedule compliance reports using over 300 audit-proven templates USB Defense: Protect against endpoint data loss &...

    Sponsored By SolarWinds

  • eBooks // Dec 2013

    Standardizing Security Processes to Minimize Mobile Threats

    This E-Guide examines five essential aspects of protecting corporate networks, information, and infrastructure.This whitepaper deals with enterprise software, CRM, customer relationship management in the cloud. Sponsored by Lenovo and Intel®:

    Sponsored By Lenovo

  • White Papers // Feb 2014

    IDC Whitepaper: Salesforce1 Platform: Accelerate App Dev with Huge ROI

    IDC white paper that provides a detailed evaluation of the business value impact and ROI of the Salesforce1 Platform. Salesforce1 Platform delivered a 520% ROI through: 70% accelerated time to market 80% more applications launched per year 44% growth in application environment while reducing IT...

    Sponsored By Salesforce.com

  • White Papers // Feb 2014

    A Quick Peek at How Salesforce Helps you Build Apps. Faster.

    Learn about the Salesforce Platform Mobile Services and how to architect, develop, and manage mobile applications for the cloud. This guide will show you how to build apps in minutes, enhance your app with custom fields and extend your Salesforce CRM. Download now!

    Sponsored By Salesforce.com

  • Research // Jan 2014

    2013-2014 World Quality Report

    Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, and Sogeti, its local professional services division, have released the findings of the fifth World Quality Report. The report, published in conjunction with HP, reveals that application Testing and Quality Assurance (QA) now accounts for almost a...

    Sponsored By Hewlett-Packard (HP)

  • Case Studies // Jan 2014

    Kansas City Power & Light Quality Management Video

    Kansas City Power & Light (KCP&L), a U.S. energy provider that services over 800,000 customers, shares how HP ALM (Application Lifecycle Management) and the HP Executive Scorecard enable their company to enhance quality management and make informed fact-based decisions with powerful executive reporting tools. Namita Gogumalla, manager of the project...

    Sponsored By Hewlett-Packard (HP)

  • Podcasts // Feb 2014

    AIG Podcast

    Learn how AIG's Global Performance Architecture Group improved the performance of their services to deliver better experiences and payoffs for businesses and end-users alike. HP is the sponsor of this material. By submitting your information you agree to be contacted by HP on topics of interest. Before deciding please...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Apr 2014

    The Next Big Thing in Big Data: Streaming Analytics

    Big Data in the enterprise should not live in a vacuum. It materializes from dozens of databases, applications, and external sources. It has to be ingested, transformed, enriched, analyzed, and ultimately shared back with the people who will use it to make decisions and serve customers. Waiting a day, an...

    Sponsored By Vitria

  • White Papers // Apr 2014

    Case Studies for Streaming Big Data Analytics and Real-Time Operational Intelligence

    Innovative companies are using streaming analytics to gain real-time Operational Intelligence that will help them improve business efficiencies, reduce costs, and identify new business opportunities. Download this research publication to learn, through a series of case studies, how supplementing existing Business Intelligence (BI) infrastructure with technologies that analyze streaming Big...

    Sponsored By Vitria

  • White Papers // Apr 2014

    Delivering enterprise information securely on Android, Apple iOS and Microsoft Windows tablets and smartphones

    Android and iOS-based consumer devices including smartphones and tablets play an increasing role in enterprise computing, providing new flexibility and mobility for workers and IT—but creating new challenges around security. This paper describes these issues and explains how they can be addressed effectively with solutions from Citrix.

    Sponsored By Citrix

  • White Papers // Apr 2014

    IBM: The Evolution of Business Reliliency Management

    A white paper details IBM’s approach to planning, managing and executing business resilience and continuity across six defined layers of resilience. It also covers recent trends and best practices used in today’s evolving business resiliency management programs, as well as IBM’s portfolio of business continuity and resiliency services....

    Sponsored By IBM

  • White Papers // Feb 2014

    The Right Time for Real-time Marketing

    In a climate of rising customer expectations, now is the right time to refine your use of inbound channels – it’s the time to go real time. Online marketing is maturing, and interactive marketing solutions are advancing, so the time is right to capitalize on this vast opportunity.

    Sponsored By IBM

  • White Papers // Feb 2014

    Personalized Marketing and Web Analytics

    To improve returns, many marketers are focusing on optimizing their websites and social media properties to make them more dynamic and relevant to their audience. Doing that requires creating dynamic content that supports the interests and preferences of their various visitor segments. For maximum impact and return, marketers must go...

    Sponsored By IBM

  • White Papers // Mar 2014

    Choose a Web Analytics & Online Marketing Solution

    As in many areas of technology, the market for web analytics and online marketing solutions has undergone consolidation and upheaval in recent years. WebTrends remains as a pure play vendor, while Adobe-owned Omniture and IBM broaden their portfolios. Meanwhile, Google Analytics provides a free offering with increasing levels of functionality...

    Sponsored By IBM

  • White Papers // Feb 2014

    10 Tips for Moving Social Media and Mobile Marketing out of Silos

    Read this white paper for 10 tips on integrating customer data across your marketing, and find out how to deliver personalized, seamless interactions through mobile, social media, and other channels to create lasting—and profitable—customer engagement.

    Sponsored By IBM

  • Research // Feb 2014

    Gartner MQ: Multichannel Campaign Management

    Digital marketing continues to fuel the multichannel campaign management market. New approaches to campaigns, such as real-time social and mobile offers, as well as the rising need of content marketing to support interactions, will drive this market forward.

    Sponsored By IBM

  • White Papers // Feb 2014

    How marketing is taking charge leading the customer experience: Insights from the IBM State of Marketing 2013 survey

    To understand the impact of marketing management on business outcomes, IBM surveyed more than 500 professionals across fifteen industries. We linked responses to public financial information to see correlation between marketing sophistication and financial performance.

    Sponsored By IBM

  • White Papers // Mar 2013

    2013 IT Skills & Salary Report

    The results are in and analysis is complete from our sixth annual IT Skills and Salary Survey. This was our first in partnership with Windows IT Pro and our largest survey ever. In fact, this year's survey ranks as one of the largest in the industry. Download your copy...

    Provided By Global Knowledge

  • Downloads // Jul 2006

    Download Savvion's Free Business Process Modeling Software

    The first step in improving your business processes is to articulate precisely where bottlenecks exist, and the most efficient way to do that is by simulating your existing processes using business process modeling software. To help you get started, Savvion offers its Process Modeler, a component of Savvion BusinessManager,...

    Provided By Savvion

  • White Papers // Jan 2011

    Introduction to Negotiation: A Primer for "Getting to Yes"

    Negotiation is a dialogue intended to resolve disputes, to produce an agreement on courses of action, to bargain for individual or collective advantage, or to craft outcomes to satisfy various interests. It is the primary method of alternative dispute resolution. This white paper focuses primarily on the negotiation process, different...

    Provided By Global Knowledge

  • White Papers // Nov 2013

    Operational Analytics from A to Z

    As the market demands faster and more accurate responses to opportunities and threats, operational analytics is becoming the foundation for real-time decision making. The paper outlines the business value and technological foundations of operational analytics.

    Provided By IBM

  • Downloads // Sep 2002

    IT chart of accounts

    Tech leaders are familiar with the common cost categories such as salary, benefits, rent, and travel, but they may be unaware of all the available cost categories. Download this sample to help define and document your organization's chart of accounts.

    Provided By TechRepublic

  • White Papers // Aug 2013

    Controlling and Managing Superuser Access

    In this new white paper, gain a deeper understanding of all the dangers involved with “super user” or privileged account management. Learn to mitigate risks by enabling granular access control and accountability for admin or super user accounts.

    Provided By Dell Software

  • White Papers // Sep 2013

    Data Loss Prevention: Providing Proactive Compliance Management

    Managing compliance and internal security polices can feel like a constant battle. IT organizations not only struggle with day-to-day operational efficiencies but also how to implement the internal controls over critical IT systems and people. In this new white paper, learn common industry regulations in America and abroad. Then, see...

    Provided By Dell Software

  • Case Studies // Nov 2013

    Conversations on the Future of Business: Customer Centricity

    GameStop’s Four Lessons on the Customer Experience Organizations must put consumers at the forefront of everything they do. From customer service, to product development, to sales and marketing, “customer centricity” is the main objective. Video game retailer GameStop has always consistently been at the cutting edge of customer-centric strategy....

    Provided By SAP