Enterprise Software

Practical tips for optimizing SAP, Oracle, Salesforce, and any other enterprise app of your choice.

  • Videos // Oct 2013

    Oracle Telco

    A real-life scenario is mapped out in this 2-minute video on how Business Analytics can assist in identifying, analysing and solving real-life problems. This video takes a look at the potential a Business Analytics tool has in the Telecommunications sector. Oracle Exalytics In-Memory Machine helps organisations of all sizes benefit...

    Provided By Oracle

  • Videos // Oct 2013

    Oracle Utilities

    A real-life scenario is mapped out in this 2-minute video on how Business Analytics can assist in identifying, analysing and solving real-life problems. This video takes a look at the potential a Business Analytics tool has in the Utilities sector. Oracle Exalytics In-Memory Machine helps organisations of all sizes benefit...

    Provided By Oracle

  • White Papers // Oct 2013

    Boost IT Visibility and Business Value with Service Catalogue

    Decision makers at many organizations question the investments made in IT. This is often because they don't fully understand the value delivered by IT service management (ITSM) or by compliance with recommended best practices such as those defined by the IT Infrastructure Library or ITIL®. This often pressures CIOs to...

    Provided By ServiceNow

  • White Papers // Oct 2013

    Consolidation: The Foundation for IT and Business Transformation

    Your enterprise needs the ability to identify all duplicative or outmoded IT and business applications, services, and other resources, and then to consolidate those worth keeping, migrate those worth updating, retiring the rest. With the right practices, policies, and technology platform, your enterprise can accomplish these goals in ways that...

    Provided By ServiceNow

  • White Papers // Oct 2013

    Knowledge Management: 5 Steps to Getting It Right the First Time

    Today customers look to engage with organizations through an increasing number of channels - and expect more from every customer service and support experience. A strategically implemented knowledge management initiative for both the contact center and Web self service channels offers a powerful answer to this growing need to do...

    Provided By Oracle

  • White Papers // Oct 2013

    Agile, Secure, Reliable: World-Class Customer Service in the Cloud

    In a volatile and hyper-competitive market, delivering exceptional multichannel customer service consistently is essential. But delivering world-class service on tight budgets to even tighter deadlines is a tough challenge for even the largest organizations. That is why so many successful organizations choose to deliver customer service in the cloud. This...

    Provided By Oracle

  • White Papers // Oct 2013

    'A Little Extra Service' Raises Customer Satisaction and Lowers Cost

    Companies respond to the preference of the digital generation for online support with new channels like Live Chat and Email Management. These mobile-friendly touchpoints give customers the right answers at the right time when self-service just is not enough. We outline best practices for providing 'a little extra service' that...

    Provided By Oracle

  • White Papers // Oct 2013

    [Infographic] The Future of HCM: Cloud-Based Talent Management

    The ability to manage talent effectively can dictate the success of your entire organization. You must invest in solutions that help you to attract, retain and develop talent while aligning to the overall goals and successes of your organization.

    Provided By Oracle

  • White Papers // Oct 2013

    A Strategic Approach to Talent Management: Oracle Talent Cloud

    "Oracle is living what they're speaking. They have really invested time and resources and people into analyzing and understanding how people actually work." Megan Martin, Director of Business Systems Development, Troon Golf Advances in human capital management technology mean that with the right talent management system in place, HR leaders...

    Provided By Oracle

  • White Papers // Oct 2013

    Profit Magazine: Everything You Know About Sales is Wrong

    Everything You Know About Sales is Wrong. Daniel Pink, author of the book, To Sell Is Human unveils the secrets to selling - what makes sales people tick and the traits that make the best sellers successful in today’s marketplace.

    Provided By Oracle

  • White Papers // Oct 2013

    Forbes: The Secret Sauce of Oracles Commercial Success

    Forbes Article: Oracle Sales Cloud is the Secret Sauce Behind Oracle's Success. Read how Oracle Sales Cloud helped Oracle increase annual revenue to $37 billion.

    Provided By Oracle

  • White Papers // Oct 2013

    Building Your Ecommerce Strategy

    Ecommerce is broad topic spanning many areas of an organization: business, technical, and users to name a few. Though these areas have differing goals and objectives, they have to work together to build and maintain a successful end to end buying experience. Current ecommerce merchants or anyone thinking about entering...

    Provided By Rackspace

  • White Papers // Oct 2013

    Building Your Ecommerce Strategy

    Ecommerce is broad topic spanning many areas of an organization: business, technical, and users to name a few. Though these areas have differing goals and objectives, they have to work together to build and maintain a successful end to end buying experience. Current ecommerce merchants or anyone thinking about entering...

    Provided By Rackspace

  • White Papers // Oct 2013

    Building Your Ecommerce Strategy: 4 Steps to Get You Started

    Ecommerce is broad topic spanning many areas of an organization: business, technical, and users to name a few. Though these areas have differing goals and objectives, they have to work together to build and maintain a successful end to end buying experience. Current ecommerce merchants or anyone thinking about entering...

    Provided By Rackspace

  • White Papers // Oct 2013

    Improving Customer Experience with In-Store Mobility Technology

    When competing with giants like Apple, Moosejaw Moutaineering and EMS you need to provide an effortless shopping experience for your customers. Failure to integrate online, offline and social promotions can interrupt your customers’ journey, undermine loyalty and ultimately hurt sales. And having a mobile-opted website is no longer enough –...

    Provided By SAP

  • White Papers // Oct 2013

    Agile Commerce White Paper: How to Adapt to Changing Consumer Behaviors

    Learn what it means to have an agile commerce solution, how you can benefit from an agile commerce strategy, and what steps to take to help you quickly adapt to changing consumer behavior.

    Provided By SAP

  • White Papers // Oct 2013

    The consumerization of B2B Multichannel Commerce

    Driven by a range of customer, cost and market factors the "consumerization effect" has already emerged in B2B commerce. This white paper evaluates the challenges and opportunitites this evolution brings for all B2B organizations.

    Provided By SAP

  • White Papers // Oct 2013

    Print Remains a Critical Component in Today’s Multichannel Environment

    Much has changed dramatically in the print industry today but not it's value to consumer shopping experience. Learn how your business can optimize the publishing processes and create a high-end print solution that is fully integrated with your e-Commerce strategy.

    Provided By SAP

  • White Papers // Oct 2013

    Oracle ERP Cloud Service: Back-Office Solutions that Keep You in Front

    What if you could change the mix of your IT spend and shift more of your resources towards growth and innovation? By leveraging the cloud, a company can free its IT staff to spend more time on strategic initiatives and innovation, and re-direct more resources to value-creating activities from lower-value...

    Provided By Oracle

  • White Papers // Oct 2013

    SaaS and Cloud ERP Observations: Is Cloud ERP Right for you?

    Over the past six years, Aberdeen Group has been measuring the willingness of organizations to consider a SaaS deployment model for their ERP implementations. Using this research, Aberdeen has created a short report to help organizations as they review their options and provide key takeaways to consider during the process....

    Provided By Oracle

  • White Papers // Oct 2013

    The New Competitive Advantage: Strategic CFOs Embrace the Cloud

    In the next three years, 53% of CFOs estimate that over half of their enterprise transactions will be delivered through the cloud, up from the 12 percent who use that delivery mechanism today. This strategic playbook for CFOs shows how to leverage the Cloud to drive greater agility in response...

    Provided By Oracle

  • White Papers // Oct 2013

    Executive Brief: Leveraging Mobility to Improve Sales

    Sales people spend more time out of the office than in. When they are out of the office, they need information at their fingertips. And in the more mobile, more collaborative, and more data-rich business world of today, the needs of corporate sales forces are radically changing. In particular, sales...

    Provided By Oracle

  • White Papers // Oct 2013

    Sales Executive Strategy Brief: Customer Experience

    Research and analysis shows that 57% of B2B buying steps are completed before a buyer even connects with a salesperson. The role that the sales organization plays in B2B buying cycles has become even more critical. Consistency is necessary through every customer touch point and forms the basis for great...

    Provided By Oracle

  • White Papers // Oct 2013

    Whitepaper: Top 5 Reasons Why EMC VNX is Simple

    This document describes the top 5 simple benefits of EMC VNX.

    Provided By EMC

  • Product Specs // Oct 2013

    Happy Users, Happier IT: A Dream World Becomes Reality

    Connected people are accustomed to convenience and simplicity when they use technology. To stay productive at work, they demand faster, easier access to IT services, wherever they are. BMC Software meets the changing demands of service delivery with a new approach to IT self-service. MyIT gives users everything they need...

    Provided By BMC Software

  • White Papers // Oct 2013

    Tech Tips: Storage for VMware Horizon View Virtual Desktop Infrastructure

    The workforce is going mobile. According to Forrester, more than half of employees carry at least three devices for work. And many are bringing their own smartphones, tablets, and other devices to work, a phenomenon that's grown so popular it now has its own acronym Bring Your Own Device (BYOD)....

    Provided By VMware

  • White Papers // Oct 2013

    Meeting the Challenges of Business Intelligence

    BI is often seen as a complicated, jargonfilled arena that requires lots of IT expertise and resources. There is also a tension between delivering fast results economically and doing the right thing for long-term growth and flexibility. This paper provides smaller organizations with a framework to evaluate and select the...

    Provided By SAP

  • White Papers // Oct 2013

    The Real SaaS Manifesto (French)

    Due to the proliferation and incorrect use of the term, Software-as-a-Service (SaaS) has often been misunderstood by both software vendors and business people. This whitepaper will define the key terms every company should know, understand, and evaluate when considering a SaaS vendor for their business. Read more...

    Provided By Workday

  • White Papers // Oct 2013

    Requirements Quality Assurance: With HP Requirements Management

    The effective communication and shared understanding of requirements is a critical factor in the success of any project, regardless of whether that project employs a waterfall, agile or water-scrum-fall process. The costs associated with a poor understanding of requirements are well known; late delivery of projects at higher than estimated...

    Provided By Access Testing

  • White Papers // Oct 2013

    Nucleus Research: The Future of Sales Performance Management

    Nucleus Research examines new technologies and tools that are improving sales managers’ ability to measure and enhance the performance of their sales teams. Nucleus sees the future of sales performance management as integrated with CRM and collaboration technologies, enhancing managers' ability to provide real-time coaching and motivation in context to...

    Provided By Oracle

  • White Papers // Oct 2013

    The Future of Sales Performance Management - Nucleus Research

    Nucleus Research examines new technologies and tools that are improving sales managers’ ability to measure and enhance the performance of their sales teams. Nucleus sees the future of sales performance management as integrated with CRM and collaboration technologies, enhancing managers' ability to provide real-time coaching and motivation in context to...

    Provided By Oracle

  • Webcasts // Oct 2013

    Live Webcast: Introducing New Technology to Your Users: A Make or Break Moment

    Join us for this LIVE event! Tuesday, October 8th 10:00 AM PDT / 1:00 PM EDT You only get one chance to make a first impression. You might be delivering brilliant, flawless technology, but if users are confused when they first encounter it, they’ll be disappointed. And, you...

    Provided By Citrix Online

  • White Papers // Oct 2013

    Streamlining Global Operations: A New Approach to Two-Tier ERP

    This is the world of two-tier ERP: headquarters run the preferred system of record, while subsidiaries operate a second tier of their own systems, from which financial information must be consolidated to provide a comprehensive view of the business. At first glance, two-tier ERP seems like a second-class solution....

    Provided By NetSuite

  • White Papers // Oct 2013

    The 10 Essentials of an Effective Financials Solution

    Without tools to handle the business and regulatory requirements of a high-growth company, accounting staff wastes time on manual and duplicative work while closing the books every month and you may end up hiring extra temporary staff to perform this work. This white paper outlines the 10 essentials of a...

    Provided By NetSuite

  • White Papers // Oct 2013

    Five Considerations for Putting Dev/Test in the Cloud

    Because of relatively low barriers to entry and short time to value, many enterprises are choosing application development and testing projects as their initial steps into cloud computing. Although the benefits of moving dev/test operations to a cloud model are numerous, it’s important that organizations do their homework up front...

    Provided By HP US

  • White Papers // Oct 2013

    In-memory processing - Enhancing performance and analytics capabilities

    This paper covers the in-memory processing capabilities used in Cognos software for faster queries and how to determine which is right for your business.

    Provided By IBM

  • Videos // Oct 2013

    Analyze Your Data with IBM Cognos Enterprise

    See how IBM Cognos® Enterprise can help you quickly and easily analyze all the information needed to anticipate and shape outcomes with fact-based recommendations.

    Provided By IBM

  • White Papers // Oct 2013

    Business Intelligence that’s always just right

    Cover the BI spectrum with this IBM Cognos 10 family of products: Cognos Insight for individuals, Cognos Express for workgroups and Cognos Enterprise for the entire organization

    Provided By IBM

  • White Papers // Oct 2013

    Cognos Enterprise in Action

    See what's new and exciting in Cognos Enterprise. The overview is an animated video about the Cognos family and others are demonstrations of enhanced features.

    Provided By IBM

  • White Papers // Oct 2013

    Extending BI’s Reach: Anticipate outcomes, forecast results, and respond proactively

    According to the Technology Evaluation Center (TEC), BI and predictive analytics improves the decision making process at all levels and enables the ability to monitor and analyze data and generate predictions.

    Provided By IBM