Enterprise Software

Practical tips for optimizing SAP, Oracle, Salesforce, and any other enterprise app of your choice.

  • Webcasts // Feb 2014

    Forrester: Better Outcomes, Faster Results – A Path to Continuous Delivery

    Conditioned by experiences with mobile and cloud-based software, customers are demanding faster responsiveness to their needs. Winning or losing customers now depends on your ability to remove delivery barriers so you can produce high-quality applications on demand. The race for customers is on—are you prepared to win? Join us...

    Provided By HP US

  • White Papers // Feb 2014

    Capitalizing on cross-channel retail opportunities

    With widespread use of mobile devices and social media, today’s consumers are connected and empowered like never before. Shoppers enjoy an abundance of channels and choices and increasingly expect a consistent and relevant experience across all touchpoints. They reward retailers that can deliver a personal touch and guide them to...

    Provided By IBM

  • White Papers // Feb 2014

    The Chief Merchant Study: Competing in an Omni-Channel World

    The IBM Center for Applied Insights, in conjunction with Planet Retail, surveyed 325 senior merchandising executives in the United States, Canada, the United Kingdom, India and Australia, in 2013. These respondents cover 10 retail segments, including grocery, mass merchandise and apparel. Forty-eight percent of them work in large enterprises (employing...

    Provided By IBM

  • White Papers // Feb 2014

    FTP vs MFT: Why it’s time to make the change

    Get the facts you need to make the case for managed file transfer. Read the report to get head-to-head comparisons of cost, reliability, visibility, security & management and get the information you need to make a compelling case for moving to MFT.

    Provided By IBM

  • Webcasts // Feb 2014

    Webcast: See into the Future of Managed File Transfer

    Join this webcast with experts from IBM to get a Managed File Transfer strategy update and learn about IBM’s vision for ensuring end-to-end visibility, universal connectivity and dynamic communities.

    Provided By IBM

  • White Papers // Feb 2014

    The Buyer's Guide to Financial Management Software

    This white paper outlines the 10 essentials of a complete financial management system and how the right solution can help you keep up with the rapidly changing business world.

    Provided By NetSuite AU

  • White Papers // Feb 2014

    Introduction to Oracle BI Mobile App Designer

    Oracle BI Mobile App Designer lets you create visually stunning and interactive analytical apps for any line of business, regardless of the operating system or screen size, the newly created applications are available on any mobile device. You can create analytical apps tailor made to your area of interest or...

    Provided By Oracle

  • White Papers // Feb 2014

    Customer Management: What's Cheap vs. What Works

    Customer Relationship Manager (CRM) tools are a crucial part of a business's success. In this report, Act! investigates the choices small business must consider when evaluating CRM solutions that best meets business needs. Choices between what's cheap and what works. Download this report today to discover what the choices are...

    Provided By Swiftpage - Act

  • White Papers // Feb 2014

    Your Guide To Social Selling: Leveraging the power of social networks for social selling

    Many businesses are familiar with building their brand via the social media - through their own website, Facebook, Twitter and LinkedIn. However, few really understand how to leverage the power of social networking in order to sell products and engage and recruit customers to spend money. Download this report today...

    Provided By Swiftpage - Act

  • White Papers // Feb 2014

    Gartner 2014 Magic Quadrant for Endpoint Protection Platforms

    Find out which vendors Gartner positions as Leaders, Challengers, Visionaries or Niche Players based on their ability to execute and their completeness of vision. Access a complimentary copy of the Gartner 2014 Magic Quadrant for Endpoint Protection Platforms to: Gain deeper knowledge of the endpoint protection market...

    Provided By Symantec

  • White Papers // Feb 2014

    How to Select the Right Remote Support Tool: A Practical Guide for the Support Desk Owner

    This guide details the factors that impact the purchasing decision of a remote support tool and provides a checklist for use as you work through your remote support solution selection process.

    Provided By LogMeIn Rescue

  • White Papers // Feb 2014

    Five Tips for Improving Customer Experience – Starting with the Support Desk

    This paper conveys how the pressure to increase customer satisfaction metrics with less funding will increase as companies look for new ways to differentiate their services and reduce customer churn. To get ahead, customer support organizations must maintain a focus on using the right measures of success. They need to...

    Provided By LogMeIn Rescue

  • White Papers // Feb 2014

    Measuring Customer Satisfaction with Support Services

    For companies that sell products or services that require technical support, the support customers receive might be the only personal experience they can use to gauge their satisfaction with an organization. Since, for many of these organizations, customer satisfaction directly affects revenue, measuring customers’ satisfaction with the service experience and...

    Provided By LogMeIn Rescue

  • Analyst Briefings // Feb 2014

    Accelerating Solution Deployment with IBM PureFlex and IBM FlexSystem

    IDC interviewed 10 IBM customers and partners that are using IBM PureFlex System or IBM Flex System to optimize the deployment and operation of critical business applications.

    Provided By IBM

  • White Papers // Feb 2014

    Structuring IT for Integrated System

    To meet business demands for more solutions faster at lower costs, IT leaders are transforming their systems, organizations, people, and processes. Much faster delivery of solutions is only half of the challenge; systems and business process integrity must complete the picture. A key strategy: Adopt systems that pre-integrate servers, storage,...

    Provided By IBM

  • White Papers // Feb 2014

    Use IBM PureApplication System with its built-in IBM WebSphere Application Server to optimally deploy and run critical applications and accelerate cloud environments

    Businesses that depend on web applications look to increase efficiency and reduce complexity, but many tasks required for application development and deployment are time-consuming and costly. IBM PureApplication System for IBM WebSphere Application Server can address these challenges.

    Provided By IBM

  • White Papers // Feb 2014

    The Business Value of IBM zEnterprise System Deployments

    On a Smarter Planet, information-centric processes are exploding in growth. In order to excel in today’s competitive environment, businesses need to support these processes, and efficiently manage the massive volumes of data they drive, with minimal risk. The mainframe has always been the IT industry's leading platform for transaction processing,...

    Provided By IBM

  • Videos // Feb 2014

    Customer Video: Virgin Media

    Virgin Media explores the problems, requirements, and solutions around software testing. Learn how their journey unfolded and some of the benefits. HP is the sponsor of this material. By submitting your information you agree to be contacted by HP on topics of interest. Before deciding please review HP’s

    Provided By Hewlett-Packard (HP)

  • White Papers // Feb 2014

    Study: Total Economic Impact of Google Apps

    Forrester Consulting has performed a total economic impact (TEI ) analysis, commissioned by Google, for organizations considering switching to Google Apps from a traditional, on-premise environment for messaging and collaboration. In a study entitled “The Total Economic Impact of Google Apps,” the research and advisory firm shows that Google Apps...

    Provided By Google

  • White Papers // Feb 2014

    Research: Google Apps for Business ranked #1 by Radicati

    The Radicati Group has done some homework for companies choosing a cloud business email provider. In a report entitled "Cloud Business Email - Market Quadrant 2013", the firm ranks Google Apps for Business ahead of all other players. A summary of Radicati's findings can be downloaded here.

    Provided By Google

  • Case Studies // Feb 2014

    Quadmark: A case study on switching to Google Apps

    Read how Quadmark, the global consulting and training organisation, with over 100 employees globally embarked on a rebranding and expansion plan including a streamline of IT infrastructure. This included switching it’s email server from Exchange to Gmail and adopting Google Apps.

    Provided By Google

  • White Papers // Feb 2014

    Google Apps for Business: Simple, Proven, Transformative

    1-page overview of the benefits provided by Google Apps for Business. How Google Apps for Business helps users work better together while bringing you the benefits of pure cloud. Learn why 5 million businesses have gone to Google Apps for Business to lower costs and liberate IT.

    Provided By Google

  • White Papers // Feb 2014

    Google Apps for Business - Simple, Proven, Transformative

    1-page overview of the benefits provided by Google Apps for Business. How Google Apps for Business helps users work better together while bringing you the benefits of pure cloud. Learn why 5 million businesses have gone to Google Apps for Business to lower costs and liberate IT. Download this quick...

    Provided By Google

  • White Papers // Feb 2014

    Research - Google Apps ranked #1 by Radicati

    The Radicati Group has done some homework for companies choosing a cloud business email provider. In a report entitled “Cloud Business Email - Market Quadrant 2013”, the firm ranks Google Apps for Business ahead of all other players. A summary of Radicati’s findings can be downloaded here. Download this quick...

    Provided By Google

  • Downloads // Feb 2014

    Get the Lavastorm Analytics Engine Free – Try for yourself this new Agile Way to Analyze, Optimize and Control Data and Processes

    Download your free copy of the Lavastorm Analytics Engine Public Edition, an easy-to-use self-service business analytics solution that empowers analysts to rapidly acquire, transform, analyze and visualize data. Use it to: Acquire, integrate, and analyze data 10x faster Respond to information requests more quickly Eliminate Excel...

    Provided By Lavastorm Analytics

  • Webcasts // Feb 2014

    On-demand Webcast: Overcoming the challenges of multifactor authentication

    Many cloud service providers are rolling out two-factor authentication features to address the increasing challenges that come from relying on passwords alone to secure user access and company data. Multifactor authentication is a great step towards stronger security and access management. Unfortunately, for enterprises that leverage more than a...

    Provided By Centrify

  • White Papers // Jan 2014

    Improving Engagement with Multi-Channel Service

    Abstract: Best-in-Class organizations execute on a strategy that supports the multi-channel nature of customer requests. These leading organizations do not just open up their service infrastructures to accommodate new channels, but also empower their teams to deliver an effective and consistent experience regardless of the channel selected by the customer....

    Provided By LogMeIn BoldChat

  • White Papers // Jan 2014

    Best Practices in Lifecycle Management

    Comparing Suites from Dell, LANDesk, Microsoft and Symantec. An Enterprise Management Associates (EMA) White Paper. IT system lifecycle management includes a broad array of essential and complex processes for ensuring optimal reliability and performance of technology investments. Critical to enabling these management disciplines are automated solutions that simplify and standardize...

    Provided By Dell Software

  • White Papers // Jan 2014

    Advanced Case Management Leadership Guide

    This guide examines how IBM Case Manager offers an extensible platform for enhancing capabilities and protecting investments with additional value-added ECM capabilities from IBM, as well as industry-specific case management applications and best practices from IBM Business Partners.

    Provided By IBM

  • Case Studies // Jan 2014

    McGraw-Hill Case Study

    Discover how McGraw-Hill created a Project and Portfolio Management Center of Excellence and cut development times, and improved traceability and reporting. Download the case study and learn how McGraw-Hill established best practices to support the development of innovative products and services with a leading enterprise project and portfolio management (PPM)...

    Provided By Hewlett-Packard (HP)

  • Case Studies // Jan 2014

    Kansas City Power & Light Quality Management Video

    Kansas City Power & Light (KCP&L), a U.S. energy provider that services over 800,000 customers, shares how HP ALM (Application Lifecycle Management) and the HP Executive Scorecard enable their company to enhance quality management and make informed fact-based decisions with powerful executive reporting tools. Namita Gogumalla, manager of the project...

    Provided By Hewlett-Packard (HP)

  • Podcasts // Jan 2014

    McKesson Cloud Automation Podcast

    Download the podcast on how McKesson accomplished a multi-year, pan-IT management transformation. Learn how McKesson's performance journey, from 2005 to the present, has enabled it to better leverage an agile, hybrid cloud model. How McKesson gained a standardized services orientation to achieve agility in deploying its many active applications is...

    Provided By Hewlett-Packard (HP)

  • White Papers // Jan 2014

    Choosing a partner for enterprise cloud production workloads

    Many IT professionals cite loss of control as a barrier to using third-party partners for enterprise cloud construction and management. Read the white paper to learn how IBM SmartCloud Services help knock down this barrier by offering the cost-savings and convenience of a third-party cloud with a web portal that...

    Provided By IBM

  • White Papers // Jan 2014

    Under Cloud Cover: How leaders are accelerating competitive differentiation

    According to a survey by the IBM Center for Applied Insights and Oxford Economics, business leaders are becoming increasingly focused on the business value of cloud. Although the participant's cloud strategies differ in terms of scope, platform and delivery models, the chief takeaway from the survey is that cloud is...

    Provided By IBM

  • White Papers // Jan 2014

    Drivewyze eliminates costly IT infrastructure

    PreClear from Drivewyze is a new weigh-station bypass service that uses cellular and GPS technology to save truckers time, money, and fuel. Drivewyze recently partnered with IBM to migrate its production environment to an IBM SmartCloud Enterprise+ infrastructure. In this recently published case study, you can read about the challenges...

    Provided By IBM

  • Podcasts // Jan 2014

    Building A Successful Roadmap to Cloud

    To get the most from your cloud experience, you need a roadmap. Watch the video “Building a Successful Roadmap to the Cloud” to learn how a cloud roadmap can: Ensure that your cloud decisions work together to maximize the overall value to your business Give you greater...

    Provided By IBM

  • White Papers // Jan 2014

    Forrester Total Economic Impact Report- Cloud Infrastructure with Clustered Data ONTAP

    This Forrester study was commissioned by NetApp and highlights the costs and benefits of deploying a cloud infrastructure using Data ONTAP across the enterprise. The results of this study can be used as a guide for enterprises to determine the appropriate benefits for their particular environment. Read on to learn...

    Provided By NetApp

  • White Papers // Jan 2014

    IT Infrastructure: From Silos to Optimised Infrastructure Management

    InfoWorld have released the latest results from their IT Monitoring study, evaluating the complexities of managing siloed performance views and the need for a unified IT monitoring approach. This whitepaper provides key insights for IT teams managing traditional and newer technologies across social, cloud and mobile platforms and discusses the...

    Provided By CA Technologies

  • White Papers // Jan 2014

    Enterprise Grade Management for OpenStack

    In this technical detail, we describe how CloudForms offers you a unified management framework with advanced life cycle management capabilities across infrastructure platforms, such as OpenStack, VMware, Red Hat, Microsoft, and Amazon.

    Provided By Red Hat

  • White Papers // Jan 2014

    Whitepaper: Enterprise Grade Management for OpenStack

    In this technical detail, we describe how CloudForms offers you a unified management framework with advanced life cycle management capabilities across infrastructure platforms, such as OpenStack, VMware, Red Hat, Microsoft, and Amazon.

    Provided By Red Hat