Innovation

  • White Papers // Jul 2015

    Magic Quadrant for Data Centre Infrastructure Management Tools

    Gartner defines the data centre infrastructure management (DCIM) tool market as a space that encompasses tools that monitor, measure, manage and control data centre resources and energy consumption of: • IT-related components, such as servers, storage and network switches • Facilities infrastructure components, such as power distribution units (PDUs) and...

    Sponsored By APC by Schneider Electric

  • White Papers // Jul 2015

    The Field Services Technology Stack

    Technology is incredibly important to field services operations. Various platforms and applications are required to understand customer history, account entitlement and consumption, appointment scheduling, and to perform on-site repairs. TSIA has identified 17 separate application categories recommended for highly productive, scalable field service, including core infrastructure technology, productivity tools, and...

    Sponsored By LogMeIn Australia

  • White Papers // Jul 2015

    Revolutionising Support Interactions with Video

    There are inherent limitations in traditional assisted support models. While support employees may be well trained, highly technical, empathetic, and have strong communication skills, they still are limited by the actual medium of phone support. They cannot see what the customer sees and are limited to how customers explain and...

    Sponsored By LogMeIn Australia

  • White Papers // Jul 2015

    10 Elements Of a Smart Sales Call Plan

    Ideally a seller is spending as much time preparing for and executing on the ‘what’ as he is deciding on the ‘who’. After all, no matter how well you have refined your target market, figured out the ideal buyer persona, and sharpened your competitive positioning, nothing happens until you engage...

    Sponsored By TAS Software

  • White Papers // Jul 2015

    TAS: Account Planning In Salesforce

    Companies around the globe are transforming the way they connect with customers. ACCOUNT PLANNING in SALESFORCE contains valuable advice on how to use Account Planning methodology in Salesforce to accelerate revenue growth. It is a great example of how our partners are leveraging the power of the Salesforce platform to...

    Sponsored By TAS Software

  • White Papers // Jul 2015

    12 Elements Of a Great Sales Playbook

    The implementation of a sales playbook can be one of the most impactful initiatives for any sales organization. There are two reasons for this tremendous ROI.First, by following some simple guidelines, it can be a remarkably easy initiative to implement, and second, research shows that this results in 33% additional...

    Sponsored By TAS Software

  • eBooks // Jul 2015

    eGuide: How to get ahead with print

    The eGuide explains the opportunities that state-of-the-art printing solutions offer and why these should not be neglected. Moreover, it takes a deep dive on each of Samsung printers' four core benefits: productivity, mobility, reliability and efficiency and how these relate to real-life business cases.

    Sponsored By Samsung UK

  • White Papers // Jul 2015

    Rethinking the printer in a mobile world

    The whitepaper focuses on the benefits of and synergies between printing, mobile technologies and the cloud. It sheds light on how employees now use mobile technology to do their jobs and explains how familiar user interfaces can enhance usability and boost productivity. Further, it emphasizes how the CIO needs to...

    Sponsored By Samsung UK

  • eBooks // Jul 2015

    Jama eBook: A Modern Take on the Agile Manifesto

    When the Agile Manifesto was published in 2001, our workplace looked very different from how it does today. Despite major changes in how we work, our interpretation of the Manifesto hasn't changed in over a decade. So what does today's Agile look like? Do the values of the Manifesto still...

    Sponsored By Jama Software

  • White Papers // Jul 2015

    Requirements 101 – Learn 4 basics every PM should know

    Learn them, share them, live by them. No Ph.D. required. Wish someone would explain requirements management in plain English? Have stakeholders that could benefit from understanding the value at a high-level? You might not care about CMMI, BABOK or the nitty gritty details of functional requirements, but you do care...

    Sponsored By Jama Software

  • White Papers // Jul 2015

    Five challenges to agile planning

    The moment a company decides to build a product, team leads, contributors and stakeholders struggle to keep every stage of product development between concept and release grounded in the business goals. Agile methodology is a nimble way to work that can help you prioritize, but achieving its promised benefits...

    Sponsored By Jama Software

  • eBooks // Jul 2015

    Jama eBook - Failure: Analyze It, Don't Humanize It

    Beat the Law of Market Failure-an expert's POV. Alberto Savoia, formerly of Google and originator of the brilliant theory of "pretotyping," has created a product builder's philosophy that encourages a healthy, objective, and best of all, productive analysis of failure that takes the pain out of failure and improves ideas,...

    Sponsored By Jama Software

  • White Papers // Jul 2015

    New releases and Better Ways to Buy with Autodesk

    As you may have heard, Autodesk is transitioning to a subscription business model, this guide has been created to inform you of these changes, how they affect you and help you make the best choice. While new perpetual licenses of most individual Autodesk software, including AutoCAD and AutoCAD LT, will...

    Sponsored By Autodesk_2015

  • White Papers // Jul 2015

    Autodesk Case Study: Martin/Martin, Inc.

    Martin/Martin is a civil and structural engineering and surveying firm with clients throughout the United States and around the world. For over two decades, the firm has relied on Autodesk AutoCAD for many of their projects. For the past several years, Martin/Martin has been using AutoCAD on the Denver International...

    Sponsored By Autodesk_2015

  • Webcasts // Jul 2015

    Digital Disruption: Unleashing The Next Wave of Innovation

    In this session, our guest speaker James McQuivey author of the book "Digital Disruption", will explain how every role in every company can - and must - join the disruption that's happening all around them. Thanks to digital, disruption is cheaper, easier and more powerful than ever before. Nicole Carrier,...

    Sponsored By IBM

  • White Papers // Jun 2015

    TechRoundup: Dynamic Solutions to Keep Customers Happy

    As the world grows smaller and more complicated, technology plays an important role and enables individuals to drive their vision while also helping organisations to manage their end-to-end business processes. Customer engagement is a hot subject and there are plenty of associated technology offerings out there. According to Forrester most...

    Sponsored By Microsoft

  • White Papers // Jun 2015

    Cloud Compitung: A Silver Bullet For Finance?

    The benefits of cloud computing—a high return on investment, greater staff efficiencies, optimization of IT resources, and enhanced visibility and access to information— have piqued the interest of CFOs and finance leaders who are actively evaluating the risks versus the rewards of the cloud delivery model. Read more...

    Sponsored By Workday

  • White Papers // Jun 2015

    Workday: Innovation in Financial Management

    Businesses today have an alternative to legacy ERP. Workday is leading the charge with revolutionary innovation that can give businesses a real competitive edge by modelling the way that businesses operate and providing the flexibility to fit your unique business requirements today, and, perhaps more importantly, as they change over...

    Sponsored By Workday

  • White Papers // Jun 2015

    IDC TOPLINE: The Rise of Mobility and the Need for Enterprise Mobility Management and Security

    For many organisations in Asia/Pacific, the race is on to mobilise the enterprise in order to reap the numerous benefits mobility offers. These include profitability and productivity advantages for organisations when they leverage mobile capabilities to engage customers, employees and business partners. According to IDC's 2014 Enterprise Mobility survey, more...

    Sponsored By Dell and Intel®

  • White Papers // Jun 2015

    Tablets: Changing the Face of the Asian Workplace

    Tablet devices are injecting excitement into the workplace as they present organizations with opportunities for new ways of working and servicing customers. Its form and function make it a perfect device to support worker productivity, and the numbers say it all. IDC’s Tracker research shows organisation's growing appetite for tablet...

    Sponsored By Dell and Intel®

  • White Papers // Jun 2015

    How to free your enterprise from the storage tech trap

    The demand for extra capacity continues to grow relentlessly. Meanwhile, business teams want instant access to information in order to drive competitive advantages. Tightening regulations and other outside pressures continue to place an added burden on IT managers – who are already under strain with their budgets. With these unstoppable...

    Sponsored By Fujitsu

  • White Papers // Jun 2015

    Upgrade Your Business: Upgrading to new Dell OptiPlex desktops powered by Intel

    Ageing desktops present obstacle as they lack the latest hardware and software technology. Your business faces a difficult decision: You can replace those older desktops now, or you can push the capital expense to the next fiscal year. How do you know when it's the right time to invest in...

    Sponsored By Dell and Intel®

  • White Papers // Jun 2015

    Customer Engagement, Business Value: How to Deal with the 21st Century Customer

    In a recent study, McKinsey found customer engagement to be the #1 concern of executives. What is customer engagement? Who's done it well? Who hasn't? In this On-Demand Webcast, Author and thought leader Paul Greenberg shares how to help drive customer engagement and make your business successful in the 21st...

    Sponsored By Microsoft

  • White Papers // Jun 2015

    Social is for Closers: A Social Intelligence Guide for Sales

    Customers want to be treated like individuals, not psychographic profiles. The more connected you are to today’s social and mobile customer, the better chance you have of establishing trust and having an honest dialogue. This hinges on authentically connecting with customers on social networks, building trusted relationships with them, and...

    Sponsored By Microsoft

  • White Papers // Jun 2015

    Your Brand Sux: Turning Sentiment Into Opportunity

    While traditional marketing is still important to communicating your brand, engaging with the voice of the customer is becoming more important than ever. When a customer searches for your brand, they won’t be searching for what you say about your brand—they’ll be searching for what other customers like them think...

    Sponsored By Microsoft

  • White Papers // Jun 2015

    Microsoft Dynamics Retail eBook: I Love Customers

    Perhaps no other industry has been as impacted by rapid advancements in technology as the retail industry. The Internet has opened up new markets to you – and your competitors. A proliferation of devices has changed the way consumers shop, in-store and online. Retailers now have access to data about...

    Sponsored By Microsoft

  • White Papers // May 2015

    Forrester Research Report: Beware the "SaaS" Trap

    There’s a disturbing trend emerging in our client inquiries of late: rising demand for software-as-a-service (SaaS) solutions and purchases of solutions that are not really SaaS. With the increase demand for organisations to take advantage of the flexibility and efficiency that SaaS offers them, many vendors today are seeing an...

    Sponsored By NetSuite AU

  • White Papers // May 2015

    Frost & Sullivan Research: The Role of Cloud Computing in Industry Transformation

    As cloud computing matures and becomes more established, not just as a technology but as a business concept, organisations are gaining a more nuanced view of its benefits. As with many new services or products, cloud was initially adopted on the basis of its ability to lower both capital and...

    Sponsored By NetSuite AU

  • White Papers // May 2015

    Three key ways to protect data at all levels

    The French Ministry of Education is France’s largest employer, overseeing 30 academies throughout the country. They chose McAfee Next Generation Firewall not only because it complies with regulatory guidelines but also because it protects their networks in all their different configurations. Download this case study and learn what other benefits...

    Sponsored By Intel Security

  • White Papers // May 2015

    The power of change

    RWTH Aachen is one of Europe’s most distinguished technological universities, with 7,500 employees and 40,000 students who rely on secure access to applications and data. Similar to other research-oriented institutions, they knew they were an attractive target for cyberattacks, so at the end of 2013, the university chose to renew...

    Sponsored By Intel Security

  • Case Studies // May 2015

    IDC ExpertROI SPOTLIGHT: Allstate Case Study

    Insurance Giant Allstate Corporation, like many companies, found it persistently challenging to maximize the value of the IT services it delivers to employees and customers. So they turned to ServiceNow’s cloud-based IT Service Management (ITSM) solution. Since deployment in 2013, Allstate has levered ServiceNow to: • Improve IT state productivity...

    Sponsored By ServiceNow

  • White Papers // May 2015

    ServiceWatch Impact Study

    Today, enterprises are increasingly dependent on business services delivered by their IT organizations. These services underpin almost every business function, ranging from manufacturing and supply chain through to customer service and online sales. Because of their critical nature, business services need to be highly available and responsive – any disruption...

    Sponsored By ServiceNow

  • White Papers // May 2015

    Applications Moderization - Adapting and Embracing Change to drive Financial and Service Efficiencies

    Secretaries of State encounter tight fiscal constraints annually, yet they must demonstrate leadership through improved service delivery by embracing new technologies or fall victim to increased costs, redundant systems, and inefficient services. Whether it is elections management, business services, agency administration, or the myriad of other responsibilities managed by Secretaries,...

    Sponsored By Hewlett-Packard & Intel®

  • White Papers // May 2015

    IDC Technology Spotlight: New Strategies for a New World - Are you Ready?

    Traditional IT has been constrained by complex, siloed infrastructure designs that are limited due to resources that are optimized around system technologies and IT needs rather than focused on driving better business outcomes. As a result, the gap between business demands for agile service and the ability of the IT...

    Sponsored By Hewlett-Packard & Intel®

  • White Papers // May 2015

    Frost & Sullivan Research: Mobility: The New Opportunity for Australia's Retailers

    Two out of every three Australians now have a Smartphone and one facet, among the many, of everyday life that smartphones are impacting is the shopping process. This white paper therefore describes how consumers are using smartphones as a key part of the shopping process, and how Australia’s retailers are...

    Sponsored By NetSuite AU

  • White Papers // Apr 2015

    ETM Comparison Matrix

    This Matrix will provide a comparison between the Encryption Traffic Management Solutions available to organisations today. The Report will examine why Blues Coat and their ETM is leading the way in providing organisations with the tools to combat hidden risks in your SSL and HTTPS traffic, enforce your policies, and...

    Sponsored By Blue Coat Systems, Inc.

  • Webcasts // Apr 2015

    Webinar: Top 5 Benefits of Contract Lifecycle Management

    The market for contract lifecycle management (CLM) solutions is taking off, with revenues expected to grow 12% in 2015. As paper-based processes become more expensive and less efficient by the day, CLM lets organizations create, negotiate, manage, and enforce their contracts uniformly and quickly, enhancing agility and compliance. In this...

    Sponsored By Open Text

  • White Papers // Apr 2015

    Lifecycle Management for Contracts & Legal Agreements

    Contracts are critical to the operations of every business, but paper-based processes introduce errors, format conflicts, and storage challenges - leading to higher costs and increased compliance risk. Read this Executive Brief to learn how OpenText Contract Center delivers automated, standardized, searchable, and secure lifecycle management for your contracts and...

    Sponsored By Open Text

  • White Papers // Apr 2015

    5 Critical Steps for Contract Management

    Too many organizations treat contract management as a necessary chore, but it presents a prime opportunity to maximize revenues and modernize processes. In this guide, you'll learn important steps for updating your contract workflow, including how to integrate buy-side and sell-side contracts, how to integrate with back-end management tools, how...

    Sponsored By Open Text

  • White Papers // Apr 2015

    Print Where Business Happen with HP ePrint Enterprise

    The emergence of mobile devices and cloud services has revolutionised business productivity and innovation. HP ePrint Enterprise offers a convenient mobile printing solution that makes it easy for employees to print from smartphones, tablets, and Internet-connected laptops, giving IT complete visibility and control to set print policies, track usage, and...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Feb 2015

    A Roadmap to Converged Infrastructure

    Take a trip through the steps of creating and implementing a converged infrastructure. Simplify your management and support resources into one platform with zero worries. Give yourself the ability to manage all your processes with single-pane visibility, keeping the technology costs low and the complexity lower. Let’s Go!

    Sponsored By Hitachi Data Systems

  • White Papers // Jun 2015

    Upgrade Your Business: Upgrading to new Dell OptiPlex desktops powered by Intel

    Ageing desktops present obstacle as they lack the latest hardware and software technology. Your business faces a difficult decision: You can replace those older desktops now, or you can push the capital expense to the next fiscal year. How do you know when it's the right time to invest in...

    Sponsored By Dell and Intel®

  • White Papers // Apr 2015

    Cloud Computing Best Practices

    Getting the most out of your cloud computing strategy isn’t always straightforward. In order to maximise your cloud performance, efficiency, and ROI, it is important to follow certain techniques and avoid making common mistakes. This guide was created for companies that are looking to improve the effectiveness of their existing...

    Sponsored By Macquarie Telecom Australia

  • White Papers // Apr 2015

    The Cost of Complacency in Manufacturing: Are you asking enough of your ERP

    Enterprise Resource Planning (ERP) is critical for management and innovation in today's complex, multi-partner manufacturing operations. The problem is, numerous financial and accounting tools are marketed as ERP solutions when, in fact, they don't provide an integrated suite of tools that form a complete system of record. According to research...

    Sponsored By Microsoft

  • White Papers // Apr 2015

    The Top 10 Trends In Cloud Computing

    Cloud computing is one of the most important innovations of the digital age. But as the new technology becomes more popular, it is changing more rapidly. As a consequence, if your company wants to be ahead of the curve, it needs to stay on top of the latest developments. This...

    Sponsored By Macquarie Telecom Australia

  • Research // Apr 2015

    Handbook - Learn to Lead Right

    What makes a great leader? Don’t wait to become the leader you were born to be. "A leader provides the necessary framework and makes it available to employees so they can perform their tasks independently and efficiently." This handbook reveals the new meaning of leadership, exploring how you can better...

    Sponsored By Citrix Systems

  • White Papers // Feb 2015

    Video: Rodney Joffe Explores Cybercrime’s Underground Economy

    More and more criminals are using DDoS attacks as a distraction or "smokescreen" for other cybercrimes like theft of data or even funds. Watchin this video for a behind-the-scenes tour of what this "underground economy" of the Internet really looks like a place where criminals sell stolen credit cards and...

    Sponsored By Neustar

  • White Papers // Feb 2015

    Don't Let Your DDoS Defense Fall Behind

    Today’s DDoS incidents tend to be briefer and some can be as much as 100 times larger than even just a few years ago. Sometimes criminals use a DDoS attack as a smokescreen to distract IT security teams from other multivector attacks aimed at stealing funds, customer data and intellectual...

    Sponsored By Neustar

  • White Papers // Mar 2015

    Technology Business Research: Notebook Reliability

    TBR discusses the reliability found in Dell Notebooks today. This report breaks down the areas most critical to customer satisfaction and how Dell is able to consistently deliver across these criteria. Realise the potential that Dell products, such as Latitude laptops powered by Intel® Core™ vPro™ processor family, can offer...

    Sponsored By Dell and Intel®

  • White Papers // Mar 2015

    Life Hacker: Making Mobility Real-eBook

    Let Life Hacker take you through the questions most frequently asked when talking about mobility in organisations around the world. This eBook, chapter by chapter, will examine: • Why Mobility Policy are now a must have • How to remain secure in this world of BYOD • What Mobile...

    Sponsored By Dell and Intel®

  • White Papers // Apr 2015

    The Introductory Guide To Cloud Computing

    The cloud has allowed many businesses to profit from its flexibility, power and its relatively low cost of entry. This paper was created to serve as a primer in cloud computing for your business. It is targeted at cloud adopters using SaaS, PaaS and IaaS solutions and serves as a...

    Sponsored By Macquarie Telecom Australia

  • White Papers // Jun 2015

    Customer Engagement, Business Value: How to Deal with the 21st Century Customer

    In a recent study, McKinsey found customer engagement to be the #1 concern of executives. What is customer engagement? Who's done it well? Who hasn't? In this On-Demand Webcast, Author and thought leader Paul Greenberg shares how to help drive customer engagement and make your business successful in the 21st...

    Sponsored By Microsoft

  • White Papers // Jun 2015

    Social is for Closers: A Social Intelligence Guide for Sales

    Customers want to be treated like individuals, not psychographic profiles. The more connected you are to today’s social and mobile customer, the better chance you have of establishing trust and having an honest dialogue. This hinges on authentically connecting with customers on social networks, building trusted relationships with them, and...

    Sponsored By Microsoft

  • White Papers // Feb 2015

    The Future of Convergence Is Here

    Discover the major problems that have been facing today’s IT world. The changing landscape of IT over the past decade has seen more and more computer, network and storage solutions, creating a complicated web of siloed technologies that drive up costs and create headaches for those in charge of support....

    Sponsored By Hitachi Data Systems

  • Webcasts // Apr 2015

    On-demand Webcast: Tips & Tricks for Exceptional Customer Support

    Customer support experiences have a profound impact on a company’s overall success. You can’t afford to settle for middle of the road. But you don’t have to break the bank to provide consistently exceptional support. Join Sarah Hatter, founder of CoSupport, for a webinar that will explore tips and...

    Sponsored By Citrix Systems

  • White Papers // Apr 2015

    62 Tips for Using Webinars for Internal Communications

    Using webinars to spread information inside your organization will save money, save time, improve the speed of knowledge transfer and help employees feel connected to your vision and mission. This eBook by Roger Courville, author of The Virtual Presenter’s Handbook, identifies 62 ways to improve the effectiveness of your internal...

    Sponsored By Citrix Systems

  • White Papers // Apr 2015

    How to Build Your Content Marketing Hub

    Let’s face it: it’s competitive out there in the content marketing crowd. You need a strong content strategy to help you stand out. Building a plan that places webinars at the hub of your marketing is the most sensible approach and this DemandGen report explores how you can leverage webinars...

    Sponsored By Citrix Systems

  • White Papers // Apr 2015

    3 Simple Steps to Move Training Online

    Organisations are moving training online to reduce costs, eliminate travel and reach an increasingly distributed workforce. Are you ready to make the jump? With the advances in technology, growth of mobile devices and the increased mobility and globalisation of the workforce, virtual training just makes sense. This white paper by...

    Sponsored By Citrix Systems

  • White Papers // Dec 2014

    Maximizing Your Opportunity by Extending The IBM System Z Environment To Support Mobility

    This IDC Reports looks at how System Z, IBM’s mainframe environment, is used by enterprises to handle large volumes of critical data in a highly secure, available environment. Today, many of the applications and services on these environments are backoffice environments with green-screen interfaces, but as mobile becomes an increasingly...

    Sponsored By IBM

  • White Papers // Feb 2015

    Meeting Your Data-Sharing Needs Now that Oracle Streams is Deprecated

    As an embedded technology, Oracle Streams adds significant value over manual information-sharing. However, it falls short in critical areas such as maximizing continuous performance and availability in production environments. Moreover, Oracle’s decision to deprecate Streams means there will be no future releases, enhancements or support available. So what’s the best...

    Sponsored By Dell Software

  • White Papers // Feb 2015

    9 (+1) Ways IT Automation Will Make Your Organization More Successful

    With the right automation in place, your IT infrastructure can become a strategic asset to get your company out ahead of competitors. Thoughtfully chosen automation tools can enable IT operations to manage IT infrastructure for: higher availability and reliability; faster recovery from outages; better scalability; better auditability; more frequent delivery...

    Sponsored By Puppet Labs

  • White Papers // Feb 2015

    The Danger Deepens: 2014 Neustar Annual DDoS Attacks and Impact Report

    DDoS attacks against high-tech firms have started to take a dangerous turn. It’s called DDoS smokescreening - attackers using DDoS as a distraction while they insert malware or viruses to pilfer money, data and intellectual property. This is just one insight in Neustar’s 2014 Annual DDoS Attacks and Impact Survey....

    Sponsored By Neustar

  • White Papers // May 2015

    Frost & Sullivan Research: Mobility: The New Opportunity for Australia's Retailers

    Two out of every three Australians now have a Smartphone and one facet, among the many, of everyday life that smartphones are impacting is the shopping process. This white paper therefore describes how consumers are using smartphones as a key part of the shopping process, and how Australia’s retailers are...

    Sponsored By NetSuite AU

  • White Papers // Jun 2015

    How to free your enterprise from the storage tech trap

    The demand for extra capacity continues to grow relentlessly. Meanwhile, business teams want instant access to information in order to drive competitive advantages. Tightening regulations and other outside pressures continue to place an added burden on IT managers – who are already under strain with their budgets. With these unstoppable...

    Sponsored By Fujitsu

  • White Papers // Jun 2015

    Your Brand Sux: Turning Sentiment Into Opportunity

    While traditional marketing is still important to communicating your brand, engaging with the voice of the customer is becoming more important than ever. When a customer searches for your brand, they won’t be searching for what you say about your brand—they’ll be searching for what other customers like them think...

    Sponsored By Microsoft

  • White Papers // Jun 2015

    Microsoft Dynamics Retail eBook: I Love Customers

    Perhaps no other industry has been as impacted by rapid advancements in technology as the retail industry. The Internet has opened up new markets to you – and your competitors. A proliferation of devices has changed the way consumers shop, in-store and online. Retailers now have access to data about...

    Sponsored By Microsoft

  • White Papers // Jun 2015

    Cloud Compitung: A Silver Bullet For Finance?

    The benefits of cloud computing—a high return on investment, greater staff efficiencies, optimization of IT resources, and enhanced visibility and access to information— have piqued the interest of CFOs and finance leaders who are actively evaluating the risks versus the rewards of the cloud delivery model. Read more...

    Sponsored By Workday

  • White Papers // Jun 2015

    Workday: Innovation in Financial Management

    Businesses today have an alternative to legacy ERP. Workday is leading the charge with revolutionary innovation that can give businesses a real competitive edge by modelling the way that businesses operate and providing the flexibility to fit your unique business requirements today, and, perhaps more importantly, as they change over...

    Sponsored By Workday

  • White Papers // Jun 2015

    TechRoundup: Dynamic Solutions to Keep Customers Happy

    As the world grows smaller and more complicated, technology plays an important role and enables individuals to drive their vision while also helping organisations to manage their end-to-end business processes. Customer engagement is a hot subject and there are plenty of associated technology offerings out there. According to Forrester most...

    Sponsored By Microsoft

  • White Papers // Apr 2015

    IDC: Calculating the Business Value of Next Generation Firewalls

    Unprecedented demand for business growth is driving the introduction of new applications and a mobile workforce scattered across the globe. Security often becomes an afterthought, leaving organisations at an increased risk of attack. But how can you justify the investment in a new, more effective solution? Eight Intel Security...

    Sponsored By Intel Security

  • White Papers // Mar 2015

    IDC: Capturing the $1.6 Trillion Data Dividend

    In recent years, the promise and, in some cases, the hype of big data have produced plenty of critics who doubt the benefits of big data or point to the potential pitfalls facing organisations engaged in big data and analytics projects. This white paper provides the results of an IDC...

    Sponsored By Microsoft

  • White Papers // May 2015

    Three key ways to protect data at all levels

    The French Ministry of Education is France’s largest employer, overseeing 30 academies throughout the country. They chose McAfee Next Generation Firewall not only because it complies with regulatory guidelines but also because it protects their networks in all their different configurations. Download this case study and learn what other benefits...

    Sponsored By Intel Security

  • White Papers // May 2015

    The power of change

    RWTH Aachen is one of Europe’s most distinguished technological universities, with 7,500 employees and 40,000 students who rely on secure access to applications and data. Similar to other research-oriented institutions, they knew they were an attractive target for cyberattacks, so at the end of 2013, the university chose to renew...

    Sponsored By Intel Security

  • White Papers // Apr 2015

    ETM Comparison Matrix

    This Matrix will provide a comparison between the Encryption Traffic Management Solutions available to organisations today. The Report will examine why Blues Coat and their ETM is leading the way in providing organisations with the tools to combat hidden risks in your SSL and HTTPS traffic, enforce your policies, and...

    Sponsored By Blue Coat Systems, Inc.

  • Case Studies // May 2015

    IDC ExpertROI SPOTLIGHT: Allstate Case Study

    Insurance Giant Allstate Corporation, like many companies, found it persistently challenging to maximize the value of the IT services it delivers to employees and customers. So they turned to ServiceNow’s cloud-based IT Service Management (ITSM) solution. Since deployment in 2013, Allstate has levered ServiceNow to: • Improve IT state productivity...

    Sponsored By ServiceNow

  • White Papers // May 2015

    Forrester Research Report: Beware the "SaaS" Trap

    There’s a disturbing trend emerging in our client inquiries of late: rising demand for software-as-a-service (SaaS) solutions and purchases of solutions that are not really SaaS. With the increase demand for organisations to take advantage of the flexibility and efficiency that SaaS offers them, many vendors today are seeing an...

    Sponsored By NetSuite AU

  • White Papers // May 2015

    Frost & Sullivan Research: The Role of Cloud Computing in Industry Transformation

    As cloud computing matures and becomes more established, not just as a technology but as a business concept, organisations are gaining a more nuanced view of its benefits. As with many new services or products, cloud was initially adopted on the basis of its ability to lower both capital and...

    Sponsored By NetSuite AU

  • White Papers // May 2015

    ServiceWatch Impact Study

    Today, enterprises are increasingly dependent on business services delivered by their IT organizations. These services underpin almost every business function, ranging from manufacturing and supply chain through to customer service and online sales. Because of their critical nature, business services need to be highly available and responsive – any disruption...

    Sponsored By ServiceNow

  • Webcasts // Apr 2015

    Webinar: Top 5 Benefits of Contract Lifecycle Management

    The market for contract lifecycle management (CLM) solutions is taking off, with revenues expected to grow 12% in 2015. As paper-based processes become more expensive and less efficient by the day, CLM lets organizations create, negotiate, manage, and enforce their contracts uniformly and quickly, enhancing agility and compliance. In this...

    Sponsored By Open Text

  • White Papers // Apr 2015

    Lifecycle Management for Contracts & Legal Agreements

    Contracts are critical to the operations of every business, but paper-based processes introduce errors, format conflicts, and storage challenges - leading to higher costs and increased compliance risk. Read this Executive Brief to learn how OpenText Contract Center delivers automated, standardized, searchable, and secure lifecycle management for your contracts and...

    Sponsored By Open Text