IT Employment

Get the latest news on IT hiring trends and certifications, as well as resume and interviewing advice.

  • eBooks // Apr 2012

    Building and Operating a Network Operating Center (NOC) and Help Desk

    Managed service providers (MSPs) have many choices to make when building and operating a network operating center (NOC) and help desk. Whatever choice you make, it is important to first define your operational and service level needs in order to choose the model that best fits your business. This eBook...

    Provided By ConnectWise

  • White Papers // Mar 2012

    Workforce Visibility

    Do you know as much about your employees as you know about your customers, products, or systems? Imagine the organizational transformation that could be possible if HR could provide real-time, actionable insight into the talent of your organization.

    Provided By Workday

  • Podcasts // Mar 2012

    Railscasts #334: Compass & CSS Sprites

    In this podcast, the speaker explains Compass which improves the Sass experience by providing useful mixins, functions, and more. The speaker will also the users' to learn how to make CSS sprites using Compass.

    Provided By Oleksiy Kovyrin

  • Podcasts // Mar 2012

    Standard Bank Customer Video

    See how Standard Bank S.A. offers an innovative, new banking channel with a compelling mobile customer experience using SAP's mobile platform.

    Provided By SAP

  • White Papers // Mar 2012

    Using SaaS to meet modern business needs

    The modern workplace and the modern worker are both undergoing profound changes. Companies are recognising that to meet the resulting challenges and stay competitive, they must change the way they manage their most valuable resource?their people. Software-as-a-service is providing many of the answers to the flexibility, business requirements, user expectations...

    Provided By Workday

  • Podcasts // Mar 2012

    Railscasts #330: Better Sass With Bourbon

    If the users' are tired of the browser vendor prefixes in CSS, check out Bourbon. In this podcast, the speaker explains about Bourbon Sass Mixins which provides a comprehensive library of Sass mixins that are designed to be as possible, meaning they should not deter from the original CSS syntax.

    Provided By Oleksiy Kovyrin

  • White Papers // Mar 2012

    Oracle Fusion HCM Cloud Applications: A Buyer's Guide for CIOs

    HR is flocking to the cloud. The benefits of accessibility, efficiency and cost effectiveness are obvious. But every CIO knows that moving to SaaS-based system for HR comes with many caveats and ramifications that may not be obvious to non-technical buyers. This whitepaper explores six key technical questions that every...

    Provided By Oracle

  • White Papers // Mar 2012

    Market Focus Report: The Value of Mobile and Social for CRM

    Adding mobile access and social collaboration to CRM delivers significant benefits. In a survey of CRM decision makers, Nucleus found that providing sales people with mobile device access to CRM drives a 14.6 percent productivity increase, and adding social drives an additional 11.8 percent productivity boost. Given the significant ROI...

    Provided By Salesforce.com Australia

  • Podcasts // Mar 2012

    Oracle HR Analytics: Driving Return on Human Capital Investment

    In this podcast, you'll hear from Lexy Martin, the director of Research and Analytics for CedarCrestone, and the author of a recent, in-depth Oracle white paper on HR Analytics, as she talks about current trends in HR and how firms are using analytics to gain insights on their HR operations...

    Provided By Oracle

  • Downloads // Feb 2012

    Support pro resume makeover

    This before-and-after look at a sample support pro resume will help you avoid some common mistakes and produce a job-winning resume of your own. You can read the critique details by resume expert Jennifer Hay in this Career Management blog post.

    Provided By TechRepublic.com

  • White Papers // Feb 2012

    Finding a service cost and levels balance

    One of the greatest challenges in service optimisation is increasing customer service levels while reducing operational costs. It is often difficult to achieve one without sacrificing the other. This ClickSoftware white paper discusses some of the factors that contribute to operational inefficiencies in field service. It examines traditional approaches to...

    Provided By ClickSoftware

  • White Papers // Feb 2012

    Trends and best practice for service in 2012

    Service revenue has topped the agenda of chief service officers. As businesses seek to wrap themselves around their customers and drive higher value, they are looking to build a foundation that fosters the innovation and collaboration necessary to develop and capitalise on service revenue opportunities. That said, service revenue goals...

    Provided By ClickSoftware

  • White Papers // Feb 2012

    Business intelligence to the rescue: A Forrester study

    Business processes are becoming more integrated and complex, costs are controlled in all areas, and data is growing at an overwhelming rate. To meet these changing conditions, companies of all sizes are progressively more dependent on increasing the productivity of knowledge workers. However, the workflows, tool sets, and skills that...

    Provided By SAP

  • Case Studies // Feb 2012

    Cloud - BT Case Study

    British Telecommunications is one of the world's leading telecommunications companies. Like any modern corporation, BT depends heavily on its database infrastructure to support critical business applications. But the complexity of managing thousands of databases representing a mix of products, versions, operating systems, and hardware was taking a toll. BT Operate...

    Provided By Oracle

  • White Papers // Feb 2012

    4 big reasons CIOs are saying "Yes" to their mobile workforce

    Discover how a mobile?anywhere, any device - workforce helps CIOs improve global reach, productivity, and responsiveness to customers. Find out how networks are evolving to support mobility. And see how virtualization and cloud flexibility allow IT to say "Yes" to more business initiatives.

    Provided By Cisco Systems, Inc

  • White Papers // Feb 2012

    Choosing the Right Active Directory Bridge Solution

    The importance of a solid Active Directory (AD) bridge in your diverse IT environment can't be minimized. An AD bridge allows Unix, Linux and Mac systems to coexist with a Windows infrastructure. Further, it consolidates countless identities and passwords, reducing complexity and cost while improving security and productivity. But...

    Provided By Dell Software

  • White Papers // Feb 2012

    The 12 Essential Tasks of Active Directory Domain Services

    Administering and managing Active Directory Domain Services (AD)? If so, you know there are 12 major activities to perform, and some of these can be delegated to other team members. But not all of them - primarily because they're complex and time consuming. Is there a way to quickly and...

    Provided By Dell Software

  • Podcasts // Feb 2012

    Learn how IT solutions help one CIO shatter the traditional business model

    CIO Pieter Schoehuijs talks about how custom IT solutions help keep AkzoNobel on the cutting edge with secure systems that shatter the traditional models of producer, supplier, and customer. See how AkzoNobel achieves ambitious growth plans with an integrated supply chain.

    Provided By Cisco Systems, Inc

  • White Papers // Jan 2012

    Security Essentials for CIOs: Enabling Mobility - Their device, your data

    It’s not easy being today’s CIO. As employees bring growing numbers of their own computing devices to work, CIOs are faced with a tough choice. They must either figure out a secure way to allow employees to conduct business on their own devices - no easy job - or they...

    Provided By IBM Australia

  • White Papers // Jan 2012

    Kettle Foods reduces reporting cycle from eight weeks to just three

    An antiquated reporting system and lack of data insight can stop growth in even a strong company. Read the white paper to learn how: Kettle Foods used Inca Software, a Logicalis Company, and IBM Cognos Express to slash reporting time, enable fast amendment of reports and centralize data.

    Provided By IBM

  • White Papers // Jan 2012

    Managing a Blended Workforce: Partial Visibility Isn't Enough

    In the wake of economic uncertainty, many organizations are relying on contingent labor to advance their business objectives. According to the Bureau of Labor Statistics, the number of temporary workers in the workforce has increased by 29 percent since September 2009. Recent projections indicate that the contingent workforce will continue...

    Provided By Peoplefinders

  • White Papers // Jan 2012

    The Online MBA at Benedictine University

    If you're a business professional, you know that an MBA can position you to move up into high-level leadership roles. Benedictine's online MBA degree program prepares you to successfully lead organizations through the challenges of 21st-century business management. Choose course that will benefit you the most from among seven...

    Provided By Benedictine University

  • White Papers // Jan 2012

    Faculty Enablement for Enhancing Industry Readiness by Leveraging Power of IT

    This paper describes a five year real time implementation of projects that promoted developing problem solving abilities of engineering students with the help of faculty development programs, student training programs, sharing open educational resources, online contests and assessments. This was demonstrated through an innovative service delivery by effectively leveraging technology...

    Provided By International Association of Computer Science & Information Technology (IACSIT)

  • White Papers // Jan 2012

    Maximize Quality of Hire Through Your Recruiting Process

    Talent acquisition is a key priority for human resource executives. Pre-employment assessment tools enable hiring leaders to evaluate job candidates to determine how they potentially fit a hiring profile for specific jobs. Being able to hire individuals that meet or exceed these profiles enables the organization to improve quality of...

    Provided By FurstPerson

  • Webcasts // Jan 2012

    Software Engineering Professions Video: Becoming a Computer Software Engineer

    In this webcast, the presenter discusses about how to become a computer software engineer. The presenter raises a question to the people: Are you always thinking of programs that could make one computer better, your workday easier or your leisure time more fun?

    Provided By Education-Portal

  • Case Studies // Jan 2012

    Enhancing Customer Service

    The National Commercial Bank (NCB) was the first bank to be formed in Saudi Arabia and is currently the largest bank their challenge is that the task in hand was to automate the manual processes at the bank, reduce time and costs, and offer an exclusive online channel for corporate...

    Provided By Infosys Technologies

  • White Papers // Dec 2011

    IT Managers Speak Out about Cloud Security

    Imagine being able to tap into the knowledge of 200 IT managers all in some stage of cloud development. Imagine being able to get a better understanding of how they are handling the biggest questions of cloud deployment, security. Imagine if their experiences could be boiled down to 5 common...

    Provided By Intel Corporation

  • White Papers // Dec 2011

    How to choose a Certificate Authority for safer web security.

    As use of the Internet has become increasingly commonplace and crucial to a wide range of applications, criminals have found an ever-growing group of people they can target. Apart from hurting users, this activity is detrimental to the brand of the real site being spoofed. Without trust, no website or...

    Provided By Symantec

  • White Papers // Dec 2011

    CIO2CIO: Use IT to Deliver a Superior Customer Experience -- and Beat the Competition

    With today's challenges of the global economy and the onslaught of technologies that give consumers more information and power than ever before, it's never been more critical to business survival to retain current customers while attracting new ones. According to CIO Magazine's "2010 State of the CIO Report," IT leaders...

    Provided By Adobe Systems

  • White Papers // Dec 2011

    Adobe's Approach to Customer Experience Management

    The financial impact of delivering improved customer experiences is significant. Forrester estimates the annual revenue gains from improved customer experiences can range from $46M to $1.7B, depending on industry. Despite the market opportunity and increased focus on experience, the majority of customers find the experiences with companies they do business...

    Provided By Adobe Systems

  • White Papers // Nov 2011

    Why cloud-based call centres work

    Cloud computing offers a better alternative to traditional contact centres. Your business can reap substantial benefits by moving to a cloud contact centre, including faster deployments, reduction in maintenance costs and more. This NewVoiceMedia white paper touches on the benefits of cloud-based contact centres, but addresses three main concerns that...

    Provided By New Voice Media

  • White Papers // Nov 2011

    The new workplace: Are you ready?

    Today's workplace can be anywhere including in a home office, at a cafe or on the road. A new infrastructure is needed to support employees in this new paradigm. Read this white paper to learn about the changing nature of the workplace and the demands placed on IT managers...

    Provided By IBM

  • White Papers // Nov 2011

    Developing an effective resiliency capability within a cloud design

    Determining how to protect information and manage the risk associated with IT is a critical focus of businesses across the globe. Read this white paper to learn the benefits of implementing an enhanced resiliency approach combining local operational availability with remote disaster recovery to provide better risk management.

    Provided By IBM

  • Case Studies // Nov 2011

    Meritage Homes Builds Better Customer Information Into Its Business

    Meritage Homes Corporation aims to integrate its green philosophy in other parts of the business, including sourcing sustainable materials and designing landscapes with low water requirements. Meritage Homes wanted to cut IT costs, increase sales and provide better customer service. To achieve this, the company needed to better integrate customer...

    Provided By IBM

  • White Papers // Nov 2011

    Webinar: How to motivate geeks

    When budgets are tight, it's more important than ever to get the best performance from the people who deliver, support and deploy technology. But over the past decade, managers have fallen into the trap of believing that motivation requires ever larger bags of money. Join Paul Glen, author of Leading...

    Provided By Citrix Online

  • White Papers // Nov 2011

    Web Page Classification Using an Ensemble of Support Vector Machine Classifiers

    Web Page Classification (WPC) is both an important and challenging topic in data mining. The knowledge of WPC can help users to obtain useable information from the huge internet dataset automatically and efficiently. Many efforts have been made to WPC. However, there is still room for improvement of current approaches....

    Provided By Academy Publisher

  • White Papers // Nov 2011

    Customer Interaction 2.0: Adopting Social Media as Customer Service Channel

    Since customers first share their problems with a social networking community before directly addressing a company, social networking sites such as Facebook, Twitter, MySpace or Foursquare will be the interface between customer and company. For this reason, it is assumed that social networks will evolve into a common communication channel...

    Provided By Academy Publisher

  • White Papers // Nov 2011

    Earn an Online MBA from Scranton University

    Earn your MBA degree completely online at your own convenience through The University of Scranton's online MBA program?identical to the full-time program available on campus in quality and rigor. Designed to meet the needs of working professionals, Scranton's online MBA degree offers rigorous academic preparation, AACSB accreditation and access to...

    Provided By University of Scranton

  • White Papers // Nov 2011

    A Geek's Guide to Presenting to Business People

    Are you a geek or a techie? Do you dread having to present to those who aren’t? "Successful geeks will be the ones who can bridge the divide between technical and business groups." This brief by Paul Glen, award-winning author of Leading Geeks, explores 5 simple presentation steps...

    Provided By Citrix Online

  • White Papers // Nov 2011

    Exalogic: The Optimal Platform for ATG

    Exalogic can increase conversion rates by improving ATG performance 300% compared to ATG’s already industry-leading baseline performance on a traditional hardware/software stack. In addition to unbeatable performance leading to higher revenue, Exalogic allows ATG deployments to be brought to market faster than a traditional blade-based architecture. A single rack...

    Provided By Oracle