IT Employment

Get the latest news on IT hiring trends and certifications, as well as resume and interviewing advice.

  • White Papers // Jan 2010

    Customer Service Resume Tips

    Whether you're a seasoned pro or entry-level, the US Department of Labor reports excellent job growth potential for customer service representatives. To ensure you're considered for the best opportunities, pay your resume the same attention you do your customers. "Resumes that are highly targeted to the career goal are much...

    Provided By Monster Worldwide

  • White Papers // Oct 2010

    Resume Dilemma: Recent Graduate

    You've spent four years or more building your knowledge and perhaps even earned a high GPA. So why aren't employers clamoring for your services? The problem you and other new graduates face is that hiring managers are more interested in what you can do for them than what you did...

    Provided By Monster Worldwide

  • White Papers // Jan 2010

    Chronological Vs. Functional Healthcare Resumes

    Hiring managers and HR professionals prefer the chronological-style resume, and your current functional resume could be holding you back from getting interviews. Functional resumes are often used by job seekers who are looking to downplay issues such as gaps in employment or a history of job-hopping. Without meaning to, your...

    Provided By Monster Worldwide

  • White Papers // Jan 2010

    Resume Tips For Technology Professionals

    With increasing numbers of job seekers competing for the most desirable technical jobs, your resume needs to be better than the rest to get noticed. Effective technical resumes clearly show the candidate's technical skills - a hiring manager shouldn't have to go fishing for this information. An excellent way to...

    Provided By Monster Worldwide

  • White Papers // Jan 2010

    Create A Winning Retail Resume

    In the world of retail, one thing matters: Performance. Whether you are a manager, salesperson, merchandiser, cashier, clerk, HR professional or an employee who performs one of the numerous other retail jobs, your resume needs to demonstrate how you have contributed to your company's bottom-line success. High performers are most...

    Provided By Monster Worldwide

  • White Papers // Jan 2010

    Resume Tips For Full-Time Parents Returning To Work

    According to Linda Matias, president of the National Resume Writers' Association and CareerStrides, the right format is critical to getting noticed. Matias suggests that parents avoid chronological resumes and consider using a combination format. A chronological resume can eliminate a parent's candidacy in seconds, she says. Parents who have been...

    Provided By Monster Worldwide

  • White Papers // Jan 2010

    More Than One Career Goal

    Are you torn between two or more career directions? Thinking about returning to a former career? Are you multitalented with the potential to perform more than one role? If you answered "Yes" to any of these questions, you need to examine your resume strategy. Many job seekers who are pursuing...

    Provided By Monster Worldwide

  • Resource Center // Feb 2011

    Save 20% When You Upgrade Your Skills to Windows Server 2008 R2

    Windows Server 2008 has upgraded. Have you? Learn what's new in Windows Server 2008 R2 and get a 20% savings on course 10159: Updating Your Windows Server 2008 Technology Skills to Windows Server 2008 R2. Course 10159: Updating Your Windows Server 2008 Technology Skills to Windows Server 2008 R2...

    Provided By New Horizons Computer Learning Centers

  • White Papers // Mar 2009

    Cost-Effective Support Services for Maintaining Network Uptime and Employee Productivity

    Companies of every shape and size rely on their IT infrastructure to maintain business value, keep operations flowing and satisfy customers. Networks drive communication, process and profits. Even small companies invest significant sums of money in networking equipment. Affordable D-Link Support Services and D-Link hardware help companies minimize the risks...

    Provided By D-Link

  • White Papers // Apr 2009

    VLDB et BUSINESS INTELLIGENCE

    Que l'on parle de VLDB Intelligence ou de traditionnel SID, il s'agit toujours de g?rer des volumes de donn?es importants. Et cela ne s'improvise pas. L'entrep?t de donn?es peut ?tre d'une efficacit? redoutable, pour peu qu'il soit bien construit, au renfort d'une m?thodologie ad?quate et d'un vrai souci de qualit?...

    Provided By Microsoft Corporation

  • Webcasts // Apr 2010

    Microsoft Career Webcast: Meet women at Microsoft showcasing 3 Services roles they excel at and love to do

    Meet up to 12 different women from Microsoft Services and learn how they are helping our customers succeed. We are holding four webcasts to accommodate four different time zones on the three roles below. We hope you will join the one that works best for you. The Consultant: Meet...

    Provided By Microsoft Corporation

  • Webcasts // Feb 2014

    Forrester: Better Outcomes, Faster Results – A Path to Continuous Delivery

    Conditioned by experiences with mobile and cloud-based software, customers are demanding faster responsiveness to their needs. Winning or losing customers now depends on your ability to remove delivery barriers so you can produce high-quality applications on demand. The race for customers is on—are you prepared to win? Join us...

    Provided By HP US

  • Webcasts // Feb 2014

    HP: Forrester Research: Application Management- Better Outcomes, Faster Results

    Conditioned by experiences with mobile and cloud-based software, customers are demanding faster responsiveness to their needs. Winning or losing customers now depends on your ability to remove delivery barriers so you can produce high-quality applications on demand. The race for customers is on—are you prepared to win? Join us...

    Provided By HP US

  • Webcasts // Mar 2014

    Forrester: Better Outcomes, Faster Results – A Path to Continuous Delivery

    Conditioned by experiences with mobile and cloud-based software, customers are demanding faster responsiveness to their needs. Winning or losing customers now depends on your ability to remove delivery barriers so you can produce high-quality applications on demand. The race for customers is on—are you prepared to win? Watch this...

    Provided By HP US

  • White Papers // Jan 2009

    5 Interviewing Mistakes That Can Lead To Hiring The Wrong Person

    Candidates are often sophisticated job seekers, who are well prepared for the interview. To avoid costly hiring mistakes, hiring interviewers must be equally prepared for the process. Inexperienced interviewers sometimes fall into the trap of letting the interview become "Free form", spending different amounts of time on different questions, basing...

    Provided By Beyond.com

  • White Papers // May 2014

    Aberdeen Group Report: Improving Engagement with Multi-Channel Service

    In Aberdeen's Trends in Customer Service 2012: Multi-Channel Edition (November 2012), only 39% of organizations reported that they had been able to drive improvements in customer satisfaction over the previous 12 months. An even lower percentage indicated success in enabling higher rates of loyalty and retention. This is not a...

    Provided By LogMeIn

  • White Papers // Apr 2014

    How to Select the Right Remote Support Tool

    Today’s customer support and IT service organizations are charged with supporting ever-more complex environments that include multiple channels of communication to a seemingly limitless number of devices and systems—all while keeping support costs down. To meet these conflicting demands, service organizations are turning to remote support solutions. But as these...

    Provided By LogMeIn

  • Downloads // Sep 2012

    LogMeIn: Instant, Anywhere Remote Support

    LogMeIn Rescue lets IT do more. With Rescue, you can quickly access, diagnose and solve IT problems anywhere, worldwide. The result: Improved productivity, higher customer satisfaction and more time for the important stuff. Stop letting legacy remote support tools get in your way of delivering great IT support to...

    Provided By LogMeIn

  • White Papers // Apr 2009

    5 Essential Steps To Recruiting The People You Want

    Sometimes, it feels like hiring the right person is more a matter of luck than the end result of a structured process. Throw some darts up there, and maybe one of them will stick, right? Perhaps the right person will walk in, or one of one's current employees will have...

    Provided By IPG

  • Case Studies // Jan 2009

    eGrabber Case Study: Chief Manufacturing Inc.

    Chief Manufacturing Inc. is an industry leader in manufacturing total support solutions for presentation systems with sales offices and distribution centers across the world. The company always wanted to provide a quick turnaround to customer queries & Lead emails which will allow the customer support & sales team to respond...

    Provided By eGrabber

  • White Papers // Jan 2010

    Top Certifications To Enhance Your Career: Targeted Training And Good Salaries In Less Than Two Years

    Looking for a career change, but not sure you're ready to spend years in school? No matter what you're looking for in your job future, certifications can bring big changes. These certifications are concentrated career-advancers that can give you the targeted training you need to prove your knowledge to hiring...

    Provided By Yahoo!

  • Related Offers // Jan 2009

    NTToolkit

    The NTToolkit is a set of small and useful utilities designed to help network administrators with their daily administrative tasks. The NTToolkit is freeware and constantly expanded. It currently contains the following tools: IPMon, ADSList, NTPClient, IsAdmin, CheckDB, CheckURL, Event Message Browser, Password Assistant, NetSend, Hardlink Shell Extension, ServiceSecure, TaskSecure,...

    Provided By Netikus.Net

  • Downloads // Nov 2012

    Stay Connected to Your Organization No Matter Where You Are with DameWare Remote Support

    With roughly 20% of all adults working remotely at least once a month, organizations can no longer allow telecommuting to become synonymous with dropping the ball. For IT professionals, the ability to maintain the same level of productivity remotely as they do within the office could mean the difference between...

    Provided By SolarWinds

  • Downloads // Aug 2009

    10 things you should know about Microsoft Office Live Workspace

    If you need to store and share Office documents - but you don't want the cost or overhead of a technology such as SharePoint - Office Live Workspace may be the answer. Deb Shinder offers a look at this free solution.This download is also available as an entry in...

    Provided By Deb Shinder

  • Downloads // Nov 2009

    10 reasons you're not closing the deal in your job search

    If your job leads fail to pan out - again and again - it might be time to rethink your approach. Deb Shinder offers some job search do's and don'ts.This download is also available as an entry in our 10 Things blog.

    Provided By Deb Shinder

  • Downloads // Dec 2009

    10 email scams to watch out for

    If it seems like you're getting hit with more email scams than ever, you're right. Deb Shinder explains what you and your users should watch out for to avoid being duped.This download is also available as an entry in our 10 Things blog.

    Provided By Deb Shinder

  • Downloads // Jan 2010

    10 reasons to use Azure for your cloud apps

    Cloud platforms are available from various vendors, including Amazon, IBM, and Google. But Deb Shinder thinks Microsoft Azure might be the best choice.This download is also available as an entry in our 10 Things blog.

    Provided By Deb Shinder

  • White Papers // May 2012

    Call Centers: A Gateway for Social Engineers to Access Your Company's Most Sensitive Information

    In its most basic form, social engineering is the act of manipulating someone into doing something they normally would not do. For the authors' purposes, they will consider social engineering the art form of using deception and manipulation to persuade an unsuspecting person to perform actions like divulging confidential information...

    Provided By TraceSecurity

  • White Papers // Sep 2012

    Five Tips For Improving Customer Experience - Starting With The Support Desk

    This paper conveys how the pressure to increase customer satisfaction metrics with less funding will increase as companies look for new ways to differentiate their services and reduce customer churn. To get ahead customer support organizations must maintain a focus on using the right measures of success, they need to...

    Provided By LogMeIn

  • Webcasts // Jan 2010

    ITIL Gain without the Pain: A Pragmatic Approach to Getting Started with ITIL

    Join leading analyst firm EMA and KACE in this hour long webcast to learn how a practical, targeted implementation of ITIL best practices can quickly and cost-effectively deliver the benefits of ITIL to your organization. After this webinar you will understand the most important components of ITIL and how to...

    Provided By KACE

  • White Papers // Apr 2010

    Voice Disorders Identification Using Multilayer Neural Network

    In this paper the authors present a new method for voice disorders classification based on multilayer neural network. The processing algorithm is based on a hybrid technique which uses the wavelets energy coefficients as input of the multilayer neural network. The training step uses a speech database of several pathological...

    Provided By University of Tunis

  • White Papers // Nov 2008

    The Elusive Work-Life Balance: Five Steps to Achieving Harmony With Workforce Management

    The familiar terms 'flexible working' and 'work-life balance' hold different meanings for different people. For an employer, flexibility often means a way to ensure staff availability at right times to meet customer demand. To the employee, flexibility usually means freedom to pursue outside interests, whether leisurely pursuits or family commitments...

    Provided By GMT

  • White Papers // May 2011

    A New Virtual Hardware Laboratory for Remote FPGA Experiments on Real Hardware

    E-learning systems become more and more important in higher education. But a lot of e-learning courses are only based on theory or simulations, making them inefficient and also uninteresting for students. Especially in the field of computer engineering, the experience of using real hardware is very important for the understanding...

    Provided By Universidad Nacional de General Sarmiento

  • Downloads // Jul 2008

    10 ways to improve your client relationships

    One thing is true for all consultants: If we have any work, we have clients. And one of our most important roles is to maintain and enhance our relationship with them. Here are some suggestions to help you foster those important business relationships.This download is also available as an...

    Provided By Kevin Eikenberry Group

  • White Papers // Dec 2008

    Basic Job Interview Skills For Teens

    Prepare, prepare, prepare! Find out as much as you can about the program and prepare some insightful questions to ask in the interview that will differentiate you from the other candidates. Prepare good answers to standard interview questions such as "Why should we employ you?". Prepare for possible behavioral questions...

    Provided By Article Alley

  • White Papers // Jan 2009

    Common Job Interview Questions And How To Respond To Them

    This paper looks at the most common questions you will be asked during an important Job interview and what you should consider when answering them. There is nothing worse than being caught off guard by an interview question and stuttering out some ramblings that don't make sense. So it is...

    Provided By Article Alley

  • White Papers // Jan 2009

    Call Center Outsourcing Trends

    Reduce call center costs with affordable call center outsourcing with live agents who answer calls 24/7 for your business. So it does not matter if your call volume is small, medium or large, you can get professional customer service and tech support options for your clients. Research trends show that...

    Provided By Hubpages

  • White Papers // Dec 2010

    An Intelligent Agent Based Talent Evaluation System Using a Knowledge Base

    In the current age of recession, human resource department of every organization is facing a real challenging task of recruiting right talent peoples who can do the project in different problem domain and complete it within timeline. Now days, the people can see huge number of applicants submitting their resumes...

    Provided By Kurukshetra University

  • White Papers // Jan 2010

    How To Know When You Should Fire Someone

    If you are or have ever been the boss on a job, then you know that the position is sometimes not all that is it thought to be. Being the boss means that you are the one who is the one responsible for all of the other people that work...

    Provided By contentdig.com

  • White Papers // Jan 2010

    Poor Application Management: Streamline Your Hiring Process

    Are you frustrated with your organization's process for managing candidate applications and resumes? This paper will provide you with information that can help you simplify streamline your candidate application management and hiring system. Whether you're an administrative assistant, a hiring manager or a recruiter, the following information will be beneficial...

    Provided By contentdig.com