IT Employment

Get the latest news on IT hiring trends and certifications, as well as resume and interviewing advice.

  • eBooks // Jul 2014

    Help Desk Best Practices

    A help desk is critical to the operations of an IT services business. As a centralized intake location for technical issues, it allows for a responsive and timely solution to get clients and their staff back to business as usual. In addition to handling immediate IT issues, a help desk...

    Sponsored By LabTech Software

  • White Papers // Jul 2014

    Whitepaper: Real CIOs of the Cloud

    As cloud computing becomes the dominant technology of this decade, today's CIOs are the catalysts for change. This whitepaper published by Techweb features two technology leaders discussing their cloud strategy.

    Sponsored By Workday

  • Research // Jul 2014

    The State of Support Services: 2014

    2014 has already proven to be an incredibly challenging and exciting year for customer support. With the backdrop of the changes TSIA identified in the new world of B4B, and all the traditional pressures faced by support services organizations, we are witnessing a pace of change that the majority of...

    Sponsored By LogMeIn

  • White Papers // Jul 2014

    Compensation Made Simple

    Using market-based salary data to align your organization’s compensation strategy with those in the same recruiting market can enable your organization to stay competitive and improve employee engagement and retention. Read this paper to learn more about: How a business's lifecycle influences employee compensation, Why market-based salary data...

    Sponsored By IBM

  • White Papers // Jul 2014

    Why Test for Skills?

    In an era when human resources departments are constantly being asked to do more with less, it’s clear that something needs to be done. As more and more resumes pile up for each position, HR teams need help to make a quality hire quickly. Fortunately, IBM Smarter Workforce technology...

    Sponsored By IBM

  • White Papers // Jul 2014

    Global Compliance and The Legal Obligations for Encryption of Personal Data

    Updated for 2014, this document examines the global legal obligations to encrypt personal data – included both national and industry drivers. National focuses include the EU (the United Kingdom, France, Germany and Spain), the USA, Asia (Singapore, South Korea, Japan and Taiwan) and Australia. The industry focus is most strongly...

    Sponsored By Vormetric

  • White Papers // Jun 2014

    Headsets Mean Advantages for All

    Despite using multiple communication touchpoints everyday, studies show that nothing is more effective than voice at getting your point across.Headsets not only improve voice communication on calls, they also offer business benefits right the way across the enterprise. But as with all new technologies, some people will still need convincing....

    Sponsored By Plantronics

  • White Papers // Jun 2014

    Critical Concepts of the 200-120 CCNA Routing and Switching Exam

    In the spring of 2013, Cisco announced major updates to their Cisco Certified Network Associate (CCNA) curricula, including a new version of the CCNA Routing and Switching exam (200-120 CCNA). This paper provides a review of the CCNA Routing and Switching exam's critical concepts, as an aid to students preparing...

    Sponsored By Global Knowledge

  • White Papers // Jun 2014

    Tips on Preparing for and Passing the VCP5-DCV Exam

    This paper is aimed at IT professionals who are interested in earning a VMware Certified Professional on Data Center Virtualization (VCP5-DCV) certification. It provides the benefits of having the certification, details for earning the certification, and tips for passing the exam.

    Sponsored By Global Knowledge

  • White Papers // May 2014

    IT Simplification with the SAP HANA Platform

    The future of business is being reshaped. The convergence of cloud, mobile, social, and Big Data technologies is empowering individuals like never before. At a time when technology is being used to help make everything smarter, faster, and simpler, organizations need to master these technologies in order to meet customer...

    Sponsored By SAP

  • White Papers // May 2014

    Whitepaper: HR in the Cloud

    The human resources function is undergoing a fundamental transformation. The old ways of doing business won't work in the new modern global economy. Read the whitepaper to explore the five business trends driving the rapid adoption of SaaS business solutions and discover why businesses like yours are moving to SaaS.

    Sponsored By Workday

  • White Papers // May 2014

    Whitepaper: The Forrester Wave™: Human Resource Management Systems, Q1 2012

    Forrester's 69-criteria evaluation of human resource management systems (HRMS) can help you choose the right solution to meet your business needs. Read this 15-page report for a market landscape overview, vendor strengths, and comparisons, and to learn why Workday was named a leader among select companies.

    Sponsored By Workday

  • White Papers // May 2014

    Whitepaper: 10 Critical Requirements

    Growing interest in cloud computing has prompted almost every enterprise software vendor to claim it's "in the cloud." However, in the industry's rush to fulfill demand, some vendors may skip requirements that are essential. Read this whitepaper to learn the 10 critical requirements of any successful cloud application.

    Sponsored By Workday

  • Downloads // Apr 2014

    One Tool that Makes Server & Application Performance Monitoring Simple

    SolarWinds Server & Application Monitor (SAM) gives you the ability to proactively identify problems and isolate the root cause of performance issues. Rather than only responding to problems, fire drills and endless help tickets, stop poor performance before it affects service availability. Four reasons to consider SolarWinds Server & Application...

    Sponsored By SolarWinds

  • Downloads // Apr 2014

    Orchestration ROI Infographic

    Operations orchestration is the coordination of automated tasks across teams, tools, and environments including incident management, service request fulfillment and more. This infographic reveals how most IT organizations realized ROI in less than 6 months and quantifies orchestration benefits. HP is the sponsor of this material. By submitting your...

    Sponsored By Hewlett-Packard (HP)

  • Downloads // Mar 2014

    Free Trial - Unified IT Monitoring for Infrastructure and Applications with up.time®

    Powerful and Unified IT Monitoring Software: From physical to virtual to cloud, get the deep reporting and proactive monitoring you need to stay on top of IT performance, availability, and capacity. up.time® has customizable and role-based dashboards to monitor Servers, VMs, Applications, Services and the Network across all platforms, on-premise,...

    Sponsored By Uptime Software

  • White Papers // Jan 2014

    Sharing Mac Files on Windows Servers - A Technical Best Practices White Paper

    This whitepaper discusses the issues involved in sharing files between Macs and Windows servers and compares the options for successful integration. It is intended for systems administrators, technical evaluators and decision-makers who are considering upgrading or purchasing the Acronis’ ExtremeZ-IP® solution for the first time.

    Sponsored By Acronis

  • White Papers // Jul 2013

    Putting Dispatch in the Driver’s Seat

    Does your help desk feel like it’s stuck in neutral? A dispatcher can help you keep track of which technician is where, what issues they’re working on, and make sure all issues are handled in a timely manner. Learn the 5 simple rules of dispatching your help desk can’t afford...

    Sponsored By ConnectWise

  • White Papers // Nov 2014

    Laying the groundwork for a New Level of Wireless Access Performance

    CommScope has developed this paper in order to provide guidance and recommendations for enterprise IT professionals who are charged with designing and deploying the cabling infrastructure to support their rapidly expanding needs for wireless access.

    Provided By Anixter

  • White Papers // Nov 2014

    Build a hybrid cloud: Create A Strategy

    This paper provides context and guidance on how to create a proactive, effective approach to cloud computing and will address these important questions in the process. How do we prepare for the arrival of cloud computing? What considerations should a cloud computing strategy address? How do we utilize cloud to...

    Provided By IBM

  • White Papers // Nov 2014

    Build a hybrid cloud: Create A Strategy

    This paper provides context and guidance on how to create a proactive, effective approach to cloud computing and will address these important questions in the process. How do we prepare for the arrival of cloud computing? What considerations should a cloud computing strategy address? How do we utilize cloud to...

    Provided By IBM

  • White Papers // Nov 2014

    IDC Report: Innovative ICT Empower a Better Connected Smartgrid

    In this IDC Energy Insights Report sponsored by Huawei Technologies Co. Ltd. it lays out the electric global power industry business drivers for information and communication technology (ICT). It explores the innovative ICT technologies IDC includes in its Third Platform model along with the trends in utility use. It also...

    Provided By Huawei

  • White Papers // Oct 2014

    Open for business: Ins and outs of enterprise-class cloud continuity

    HP examines the emergence of a new generation of cloud-based business continuity solutions and addresses the most current challenges of enterprise-class cloud continuity and how traditional IT operations can be recovered to the cloud. Read this report and learn how HP helped organisations reduced operational cost and maintained availability.

    Provided By HP

  • White Papers // Sep 2014

    Information Lifecycle Governance - Requirements Kit

    Data volumes are getting out of control, but choosing the right information lifecycle governance solution can be a huge challenge, with multiple stakeholders, numerous business processes, and extensive solution requirements. Use this requirements kit from the Compliance, Governance and Oversight Council (CGOC) to find the tools and technology you need.

    Provided By IBM

  • White Papers // Sep 2014

    Evolving Toward the Next Phase of Email

    According to most corporate decision makers and influencers, email is the single most important application they have deployed! The typical user spends two hours per day working in the corporate email system and sends or receives a median of 130 emails per day. Moreover, email is the primary method for:...

    Provided By IBM

  • White Papers // Sep 2014

    Get Maximum Benefit from Windows Server 2012

    Microsoft Windows Server 2012 is poised to be the cornerstone of today’s more modern, scalable and functionally advanced IT environment. Getting the maximum benefit from the operating system starts with having a clear understanding of all the potential advantages Windows Server 2012 can provide. Download this CIO Guide to learn...

    Provided By Dell and Intel®

  • White Papers // Sep 2014

    McAfee on Top

    AV-TEST performed a comparative review of three leading Endpoint Protection solutions to determine how they fared on proactively protecting against kernel-mode and MBR rootkits, the so called "day zero attacks". Once again, McAfee achieved the highest scores.

    Provided By Intel Security McAfee

  • White Papers // Sep 2014

    Forrester: The Total Economic Impact of Continuous Availability

    In January 2014 EMC commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realise by deploying EMC VPLEX. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of EMC...

    Provided By EMC

  • White Papers // Sep 2014

    Human Capital Management

    HR organizations around the world leverage the IBM ECM platform to manage content and processes associated with the employee lifecycle; promote efficient, consistent and accurate interaction and collaboration; and provide a unified view of structured and unstructured employee information.

    Provided By IBM

  • White Papers // Aug 2014

    All the Benefits of SAP Business One OnDemand

    Discover how SAP Business One delivered huge benefits for both operations and customer service in many organisations. Download this whitepaper and learn on how SAP helped organisations increase business insights while reducing the total cost of ownership.

    Provided By SAP

  • White Papers // Aug 2014

    Resolving the Database Performance Blame Game

    When an application slows down, can you immediately tell which component is underperforming? If not, you need to see how Dell Foglight for Databases shows the operational and performance health of each component all on a single pane of glass. Download the white paper to see how you can end...

    Provided By Dell Software

  • White Papers // Aug 2014

    Access Control is Easy: Use Active Directory Groups and Manage Them Well

    Good access control results from avoiding the use of local groups, whether it’ Windows file servers, in Microsoft SQL Server, SharePoint or elsewhere, and instead, assigning permissions to Active Directory (AD) groups. Until you manage the bulk of entitlements through AD, you are unable to understand, much less control access....

    Provided By Dell Software

  • White Papers // Aug 2014

    The Migrate-Manage-Govern Strategy to Active Directory Transformation

    Active Directory (AD) environments today have become extremely complex and increasingly cumbersome to manage. This can lead to security and compliance challenges that impede the adoption of useful new technologies. Learn how the migration strategy outlined in this white paper can help you transform AD from an administrative burden into...

    Provided By Dell Software

  • White Papers // Jul 2014

    Whitepaper: Redefining Enterprise Software Whitepaper

    Companies are recognizing that to stay competitive, they must change the way they manage their most valuable resource—their people. In this whitepaper you will learn what changes are impacting business and human capital management today and how the HR department and its resource management systems need to respond.

    Provided By Workday

  • White Papers // Jul 2014

    Whitepaper: The Continuous Innovation Advantage of SaaS

    This report defines the next generation system of record, outlining the changes and challenges with current technology and how continuous innovation has become critical for “new” systems of record. The result: SaaS-based ERP solutions now offer a compelling advantage for companies looking for more flexible and innovative workforce management.

    Provided By Workday

  • White Papers // Jul 2014

    Big Data, Little Data, and Everything in Between - IBM SPSS Solutions Help You Bring Analytics to Everyone (Ziff Davis)

    Regardless of the type or scale of data your users need to harness and analyze, IBM SPSS Solutions offer a straightforward, visual solution that is easy to use on the front end and highly scalable on the back end.

    Provided By IBM

  • White Papers // Jun 2014

    Gartner Predictions 2014: Customer Support and the Engaged Enterprise

    According to Gartner, “Customer service is re-emerging as the core business strategy to create a winning customer experience”. As customer experience is being elevated to a top-executive commitment, the customer engagement center/contact centre is uniquely positioned to be at the epicenter of the customer experience revolution. Get this research note...

    Provided By Genesys Telecommunications Laboratories

  • White Papers // Jun 2014

    Frost & Sullivan White Paper: Beyond BPM Enterprise - Reduce Costs and Improve Customer Service

    Frost & Sullivan has researched a new way to manage the efficiency gaps and loss of business value that occur when employees are involved in workflows. This paper explores existing issues in service fulfillment areas that impact on-time delivery and ultimately degrade the customer experience; and offers alternatives...

    Provided By Genesys Telecommunications Laboratories

  • White Papers // Jun 2014

    Meeting Workforce Demands

    Gain access to this new white paper by CIO which examines the changing landscape of end-user computing. The research reveals how today's CIOs are tackling trends and establishing new best practices for the mobile-cloud era. Read more...

    Provided By VMware

  • Webcasts // Jun 2014

    Webcast: 5 Soft Skills for Customer Support

    Join us for this LIVE event! Wednesday, July 16th 10:00 AM PDT / 1:00 PM EDT Brilliant troubleshooting isn’t nearly enough to make tech support successful. You can fix every bug, solve every problem and still have unhappy clients. More than just the technology, you need to support the...

    Provided By Citrix Online

  • Downloads // Mar 2014

    Free Trial - Unified IT Monitoring for Infrastructure and Applications with up.time®

    Powerful and Unified IT Monitoring Software: From physical to virtual to cloud, get the deep reporting and proactive monitoring you need to stay on top of IT performance, availability, and capacity. up.time® has customizable and role-based dashboards to monitor Servers, VMs, Applications, Services and the Network across all platforms, on-premise,...

    Sponsored By Uptime Software

  • White Papers // May 2014

    Whitepaper: HR in the Cloud

    The human resources function is undergoing a fundamental transformation. The old ways of doing business won't work in the new modern global economy. Read the whitepaper to explore the five business trends driving the rapid adoption of SaaS business solutions and discover why businesses like yours are moving to SaaS.

    Sponsored By Workday

  • White Papers // Jul 2014

    Whitepaper: Real CIOs of the Cloud

    As cloud computing becomes the dominant technology of this decade, today's CIOs are the catalysts for change. This whitepaper published by Techweb features two technology leaders discussing their cloud strategy.

    Sponsored By Workday

  • White Papers // May 2014

    Whitepaper: The Forrester Wave™: Human Resource Management Systems, Q1 2012

    Forrester's 69-criteria evaluation of human resource management systems (HRMS) can help you choose the right solution to meet your business needs. Read this 15-page report for a market landscape overview, vendor strengths, and comparisons, and to learn why Workday was named a leader among select companies.

    Sponsored By Workday

  • White Papers // May 2014

    Whitepaper: 10 Critical Requirements

    Growing interest in cloud computing has prompted almost every enterprise software vendor to claim it's "in the cloud." However, in the industry's rush to fulfill demand, some vendors may skip requirements that are essential. Read this whitepaper to learn the 10 critical requirements of any successful cloud application.

    Sponsored By Workday

  • White Papers // Feb 2015

    Puppet Labs DevOps Salary Report

    The 2014 State of DevOps Report revealed strong correlations between DevOps practices and strong IT performance, and also showed that high-performing IT teams have a beneficial impact on the business performance of the organizations they belong to. Among our questions about tools & practices, location, industry and company size,...

    Sponsored By Puppet Labs

  • White Papers // Feb 2015

    Managing Security Risks and Vulnerabilities

    With integrated security intelligence solutions from IBM, organizations can use labor-saving automation to proactively identify security weaknesses, prioritize remediation tasks and take quick corrective action to minimize potential risks across a dynamic infrastructure.

    Sponsored By IBM

  • White Papers // Dec 2014

    Next - Generation Security Platform for Critical Infrastructure

    SCADA and Industrial Control Systems (ICS), which are used to automate industrial processes in critical infrastructure industries such as utilities and transportation, have undergone dramatic transformations. What once was a collection of isolated, proprietary systems based on serial protocols are now highly interconnected systems which leverage the internet protocol and...

    Sponsored By Palo Alto Networks

  • White Papers // Feb 2015

    Private cloud infrastructure – Do you have what it takes?

    As more organizations establish a goal of building out internal cloud services, it becomes clear that every organization has a unique environment and goals. This paper discusses how, even with this situation, the right infrastructure can deliver essential cloud capabilities that will facilitate the transition to cloud cloud-ready IT. ...

    Sponsored By Dell

  • Videos // Jan 2015

    Bluemix Mobile Quality Assurance: Continuous Quality for Mobile Apps - Reduce Your Time-to-Feedback

    Join us for this webcast to learn about how IBM offers a solution that enables our clients to use continuous quality as an effective means of mobile application development. Watch Now..

    Sponsored By IBM

  • White Papers // Feb 2015

    Four Tools to Capture DDoS Attacks in Monitoring

    Most cloud DDoS mitigation services are offered on-demand, meaning that customers can enable the service when they are the victim of a DDoS attack. But how can a company find out - quickly - that it is under attack? Sometimes it is difficult to know. This piece lists four monitoring...

    Sponsored By Neustar

  • White Papers // Feb 2015

    Data Protection : Quality Plus Fast ROI

    Too many organizations today struggle with backup and recovery solutions that not only fail in their primary mission of reducing the risk of data loss but also cost far too much. Find out how Dell Data Protection from Dell Software can help deliver a sound return on investment, while dramatically...

    Sponsored By Dell Software

  • White Papers // Feb 2015

    Old Techniques, New Channel: Mobile Malware Adapting PC Threat Techniques

    With the rise of mobile usage and increased mobile banking functionality, cybercriminals are targeting the mobile channel with advanced malware, cross channel attacks across online and mobile and social engineering that have typically been seen on the PC. Read this white paper to learn more about the emerging attack techniques...

    Sponsored By IBM

  • White Papers // Feb 2015

    Securing Applications for a Safer Cloud Environment

    This white paper explains how an effective application security program can help organizations protect their assets in the cloud. It will also discuss how a secure-by-design approach to application security can help reduce risk across the IT infrastructure, in the cloud and beyond.

    Sponsored By IBM

  • White Papers // Feb 2015

    Behavior-based Protection Strategies from the Network to Remote Endpoints.

    This white paper explains how organizations can use behavior-based protection strategies to help disrupt malicious attacks in real time. It looks at how integrated, intelligent solutions from IBM can detect and help prevent threats - from the network perimeter to remote endpoints.

    Sponsored By IBM

  • Analyst Briefings // Feb 2015

    Magic Quadrant for Intrusion Prevention Systems

    Access the latest Gartner Magic Quadrant for Intrusion Prevention Systems to learn more about IBM's position and the latest developments in the market

    Sponsored By IBM

  • Videos // Feb 2015

    How Swiss Re Manages Mainframe Security Compliance

    Swiss Re is one of the leading organizations of re-insurance, insurance and insurance based forms of risk transfer. They must comply with insurance, financial market and financial service regulations, both local and world wide. IBM Security zSecure helps Swiss Re manage compliance to achieve their goal of continuous compliance where...

    Sponsored By IBM

  • White Papers // Feb 2015

    When Millions Need Access: Identity MGMT in an Interconnected World

    For organizations opening their systems to large numbers of internal and external users, IBM solutions meet the scalable identity management, security and compliance needs of both the business and its end users with control over permissions and other user access functions.

    Sponsored By IBM

  • White Papers // Apr 2014

    Essential Features of a Modern Accounting System

    Learn the 4 essential features to bring your accounting system out of the Stone Age. Modern businesses are, by their nature, complex. But if you're using an accounting system that forces you to struggle with manual processes -- limiting your flexibility and draining your productivity -- you might as...

    Provided By Intacct

  • eBooks // Mar 2014

    6 Secrets to Offering Exceptional Customer Service

    The vast majority of people are not experiencing great service. Nearly a third of consumers believe that businesses are now paying less attention to providing good customer service. On top of that, just 7% of those polled say that customer service experiences they have with companies typically exceed their...

    Provided By Salesforce.com

  • White Papers // Mar 2014

    Best Practices for recruiting the right talent

    This white paper examines best practices in recruiting and the technology behind those practices. It discusses how to reduce time to hire by up to 50 percent, reduce cost per hire by up to 70 percent, and improve recruiter efficiency in finding the right talent.

    Provided By Oracle

  • Downloads // May 2002

    Network Administrator skills assessment test

    This series of tests can help IT managers gauge how a job candidate for a net admin position will handle typical IT situations. The tests can also help you determine the skills sets each applicant brings to the table.

    Provided By TechRepublic

  • Case Studies // Feb 2014

    Quadmark - A case study on switching to Google Apps for Business

    Read how Quadmark, the global consulting and training organisation, with over 100 employees globally embarked on a rebranding and expansion plan including a streamline of IT infrastructure. This included switching it’s email server from Exchange to Gmail and adopting Google Apps for Business.

    Provided By Google

  • Tools & Templates // Jan 2010

    Accomplishments Tracker Template

    Having a structured way to keep track of your noteworthy accomplishments will help you highlight your contributions when review time rolls around. Use this handy template to detail the best (and worst) of your performance throughout the year.

    Provided By TechRepublic

  • White Papers // Aug 2014

    Access Control is Easy: Use Active Directory Groups and Manage Them Well

    Good access control results from avoiding the use of local groups, whether it’ Windows file servers, in Microsoft SQL Server, SharePoint or elsewhere, and instead, assigning permissions to Active Directory (AD) groups. Until you manage the bulk of entitlements through AD, you are unable to understand, much less control access....

    Provided By Dell Software

  • Downloads // Jun 2009

    10+ ways to improve your writing by self-editing

    If you want your writing to be polished, professional, and effective, you'll need to develop a system for reviewing your work with a critical eye. Here are some concrete steps you can take to vastly improve the results.This download is also available as an entry in our 10 Things blog.

    Provided By Susan Harkins

  • Downloads // Jun 2009

    10 easy ways to improve your public speaking

    If the thought of speaking in front of a group makes your blood run cold, here's good news: You can employ a variety of simple tricks to take the edge off your nerves so that your delivery will be smooth and self-assured. Longtime actor Jack Wallen shares these tried-and-true techniques.This...

    Provided By Jack Wallen

  • Downloads // Apr 2011

    10 things you gotta have to succeed in IT

    Everyone seems to agree that IT is a tough field. But what does it take to overcome the adversities and become a successful IT pro? These qualities may be the key.This download is also available as an entry in our 10 Things blog.

    Provided By Jack Wallen

  • Book chapters // Aug 2006

    CCNA 1 Labs and Study Guide: Networking Basics

    Boost your understanding of networking basics and prepare for CCNA 1 course assessments with this chapter from Networking Basics CCNA 1 Labs and Study Guide, the revised and only authorized labs and study guide for the Cisco Networking Academy Program CCNA 1 curriculum. In the study guide section, test...

    Provided By Cisco Press

  • Downloads // Dec 2008

    The industry's 10 best IT certifications

    IT pros tend to have strong opinions when debating the value of professional certification -- and views become even more polarized when it comes down to a discussion of which certs are meaningful. Erik Eckel put together a list of the accreditations he believes currently hold value for IT pros.This...

    Provided By Erik Eckel

  • Downloads // Jul 2010

    10 things that define a true professional

    You may be a brilliant developer, a highly skilled net admin, or a crackerjack DBA -- but if you're unprofessional, your career is likely to fall short. Alan Norton offers some attributes to strive for.This download is also available as an entry in our 10 Things blog.

    Provided By Alan Norton

  • Downloads // Jul 2009

    A pragmatic approach to training programmers

    Justin James believes there should be two educational tracks for software programmers: a true computer science program that focuses on a very mathematical, theoretical approach to programming, and a hands-on route that educates people to be real-world programmers. This TechRepublic download features his ideal course listing for such a training...

    Provided By Justin James

  • Downloads // Sep 2010

    10 ways to get back in the game after a layoff

    Looking for work is only part of what you need to do when you get laid off. Justin James offers some advice for moving forward instead of sinking into the unemployment abyss.This download is also available as an entry in our 10 Things blog.

    Provided By Justin James

  • Downloads // Jun 2010

    Top 10 computer history Web sites

    If you're a computer history buff -- or you just want to revisit the tech of your youth -- check out these museum sites featuring articles, pictures, forums, and even the first TV commercials for PCs.This download is also available as an entry in our 10 Things blog.

    Provided By Tim Malone

  • Downloads // Feb 2012

    Support pro resume makeover

    This before-and-after look at a sample support pro resume will help you avoid some common mistakes and produce a job-winning resume of your own. You can read the critique details by resume expert Jennifer Hay in this Career Management blog post.

    Provided By TechRepublic.com

  • White Papers // Mar 2014

    Deal Management Mobilized: How the Best-in-Class Close the Sale Anywhere, Anytime, with Any Device

    Dramatic shifts in workplace norms as a result of remote sales teams are now a reality, as field-based personnel perform so many vital selling and strategic account management business functions, more effectively armed with tablets than ever before. Aberdeen research conducted for Sales Performance Management 2012: How the Best-in-Class Optimize...

    Provided By Oracle

  • White Papers // Mar 2014

    Report on How Human Capital and Talent Technology are Influencing Global Business

    Examing survey results from a poll of senior business leaders and human resource executives, this joint report from Deloitte and Oracle takes a closer look at how businesses are using human capital management (HCM) technology to meet their growth goals. Download now to take an in depth look at this...

    Provided By Oracle

  • Presentations // Jun 2014

    WebEx Viewpoints: Collaboration in the Workplace

    Find out how companies are using WebEx to achieve outstanding results. Millions of users across the globe use WebEx to make stronger connections, complete projects faster, and reach more prospects, customers, and employees.

    Provided By Cisco Systems

  • Training // Jun 2014

    WebEx Viewpoints: Training

    WebEx allows companies to train employees effectively, anytime and anywhere. Find out how companies are using WebEx to achieve outstanding results. Millions of users across the globe use WebEx to make stronger connections, complete projects faster, and reach more prospects, customers, and employees.

    Provided By Cisco Systems

  • White Papers // Jun 2014

    Meeting Workforce Demands

    Gain access to this new white paper by CIO which examines the changing landscape of end-user computing. The research reveals how today's CIOs are tackling trends and establishing new best practices for the mobile-cloud era. Read more...

    Provided By VMware