IT Employment
Certifications, job trends, training, HR and new technologies drive employment growth.
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King Fish Media: How Analytics Bring Organizations Closer to Their Customers
To succeed today, it's imperative for every business to get to know their customers much better than most have in the past -- much better. Find out how IBM Business Analytics solutions can help your company turn disconnected data into information, information into insight, then turn insight into action that...
Provided By IBM
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Readying your portals for social business
Improve business outcomes by adding social and real-time collaboration to your portals to realize value through greater revenue, improved customer satisfaction and lower operational costs
Provided By IBM
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Oracle Optimized Solution for PeopleSoft Human Capital Management on SPARC SuperCluster
The modular Oracle PeopleSoft Human Capital Management (HCM) suite offers powerful and comprehensive Human Resource (HR) solutions, however, implementing sophisticated HR applications typically involves extensive research and planning. Information Technology (IT) staff must carefully design a robust, highly available architecture, choose hardware and software, test the design, and deploy and...
Provided By Oracle
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Railscasts #334: Compass & CSS Sprites
In this podcast, the speaker explains Compass which improves the Sass experience by providing useful mixins, functions, and more. The speaker will also the users' to learn how to make CSS sprites using Compass.
Provided By Oleksiy Kovyrin
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A Total Cost of Ownership Analysis of SAP's Business Communications Management Solution: Cost Savings Opportunity for SAP Customers
Businesses with contact centers are confronted by the need to transform those operations and deliver better customer service at lower costs. This transformation is driven by an overriding operational imperative: to deliver a lower Total Cost of Ownership (TCO) for contact center communication solutions.
Provided By SAP
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Standard Bank Customer Video
See how Standard Bank S.A. offers an innovative, new banking channel with a compelling mobile customer experience using SAP's mobile platform.
Provided By SAP
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Using SaaS to meet modern business needs
The modern workplace and the modern worker are both undergoing profound changes. Companies are recognising that to meet the resulting challenges and stay competitive, they must change the way they manage their most valuable resource?their people. Software-as-a-service is providing many of the answers to the flexibility, business requirements, user expectations...
Provided By Workday
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Railscasts #330: Better Sass With Bourbon
If the users' are tired of the browser vendor prefixes in CSS, check out Bourbon. In this podcast, the speaker explains about Bourbon Sass Mixins which provides a comprehensive library of Sass mixins that are designed to be as possible, meaning they should not deter from the original CSS syntax.
Provided By Oleksiy Kovyrin
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Oracle Fusion HCM Cloud Applications: A Buyer's Guide for CIOs
HR is flocking to the cloud. The benefits of accessibility, efficiency and cost effectiveness are obvious. But every CIO knows that moving to SaaS-based system for HR comes with many caveats and ramifications that may not be obvious to non-technical buyers. This whitepaper explores six key technical questions that every...
Provided By Oracle
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Support pro resume makeover
This before-and-after look at a sample support pro resume will help you avoid some common mistakes and produce a job-winning resume of your own. You can read the critique details by resume expert Jennifer Hay in this Career Management blog post.
Provided By TechRepublic.com
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Trends and best practice for service in 2012
Service revenue has topped the agenda of chief service officers. As businesses seek to wrap themselves around their customers and drive higher value, they are looking to build a foundation that fosters the innovation and collaboration necessary to develop and capitalise on service revenue opportunities. That said, service revenue goals...
Provided By ClickSoftware
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Learn how IT solutions help one CIO shatter the traditional business model
CIO Pieter Schoehuijs talks about how custom IT solutions help keep AkzoNobel on the cutting edge with secure systems that shatter the traditional models of producer, supplier, and customer. See how AkzoNobel achieves ambitious growth plans with an integrated supply chain.
Provided By Cisco Systems, Inc
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Security Essentials for CIOs: Enabling Mobility - Their device, your data
It’s not easy being today’s CIO. As employees bring growing numbers of their own computing devices to work, CIOs are faced with a tough choice. They must either figure out a secure way to allow employees to conduct business on their own devices - no easy job - or they...
Provided By IBM Australia
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World-Class Optician Offers Great Customer Service
Specsavers is a Guernsey-based corporation their challenge is to reinforce Specsavers' market leadership, brand values, and competitive differentiation, increase customer loyalty and retention through improved customer service and sustain growth plans and strengthen company's business model. They chose Cisco to overcome these challenges. They implemented Cisco Borderless Network. End-to-end architectural...
Provided By Cisco Systems
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Lower Costs and Boost Customer Loyalty by Injecting Knowledge into CRM
Across industries, those responsible for customer support are charged with lowering costs and improving customer loyalty. But often these goals are seen as diametrically opposed.
Whether it's delivered via a traditional call center, the Web, e-mail, a mobile device, or in person, customer service is now recognized as a...Provided By Oracle
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Maximize Quality of Hire Through Your Recruiting Process
Talent acquisition is a key priority for human resource executives. Pre-employment assessment tools enable hiring leaders to evaluate job candidates to determine how they potentially fit a hiring profile for specific jobs. Being able to hire individuals that meet or exceed these profiles enables the organization to improve quality of...
Provided By FurstPerson
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Software Engineering Professions Video: Becoming a Computer Software Engineer
In this webcast, the presenter discusses about how to become a computer software engineer. The presenter raises a question to the people: Are you always thinking of programs that could make one computer better, your workday easier or your leisure time more fun?
Provided By Education-Portal
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Faculty Enablement for Enhancing Industry Readiness by Leveraging Power of IT
This paper describes a five year real time implementation of projects that promoted developing problem solving abilities of engineering students with the help of faculty development programs, student training programs, sharing open educational resources, online contests and assessments. This was demonstrated through an innovative service delivery by effectively leveraging technology...
Provided By International Association of Computer Science & Information Technology (IACSIT)
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Adobe's Approach to Customer Experience Management
The financial impact of delivering improved customer experiences is significant. Forrester estimates the annual revenue gains from improved customer experiences can range from $46M to $1.7B, depending on industry. Despite the market opportunity and increased focus on experience, the majority of customers find the experiences with companies they do business...
Provided By Adobe Systems
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Distributed Workforce Management in the Cloud: Spreading IT Security Wherever Employees Roam
The ever-increasing availability of faster, wireless network access, wirelessly enabled laptops and other devices, and collaboration tools such as Instant Messaging (IM) are turning the traditional office into an un-tethered workspace that can happen just about anywhere, any time. But all this poses new challenges for IT departments who must...
Provided By Symantec
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Why cloud-based call centres work
Cloud computing offers a better alternative to traditional contact centres. Your business can reap substantial benefits by moving to a cloud contact centre, including faster deployments, reduction in maintenance costs and more. This NewVoiceMedia white paper touches on the benefits of cloud-based contact centres, but addresses three main concerns that...
Provided By New Voice Media
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Customer Interaction 2.0: Adopting Social Media as Customer Service Channel
Since customers first share their problems with a social networking community before directly addressing a company, social networking sites such as Facebook, Twitter, MySpace or Foursquare will be the interface between customer and company. For this reason, it is assumed that social networks will evolve into a common communication channel...
Provided By Academy Publisher
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Exalogic: The Optimal Platform for ATG
Exalogic can increase conversion rates by improving ATG performance 300% compared to ATG’s already industry-leading baseline performance on a traditional hardware/software stack. In addition to unbeatable performance leading to higher revenue, Exalogic allows ATG deployments to be brought to market faster than a traditional blade-based architecture. A single rack...
Provided By Oracle
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A Geek's Guide to Presenting to Business People
Are you a geek or a techie? Do you dread having to present to those who aren’t?
"Successful geeks will be the ones who can bridge the divide between technical and business groups."
This brief by Paul Glen, award-winning author of Leading Geeks, explores 5 simple presentation steps...Provided By Citrix Online
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Getting on the Right Side of the Capex vs Opex Divide
If you're like most CIOs, you're being asked to do more with less. Support more applications, more websites and more devices for more people... with less budget than last year. BUT HOW? This white paper can help, by:
- Explaining why CIOs must think more like CFOs
- Showing the difference...
Provided By Rackspace Hosting
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ZDNet UK University Roadshow: What's it really like to work in IT?
Discover the realities of working in IT. If you are preparing for a career in IT or are new to the industry, let us shed light on any vicious rumours before you start.
If you are an IT veteran, you've probably encountered most of these issues and have a few...Provided By TechRepublic
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TechRepublic Live 2011: The best ways to boost your IT career in 2012
A video recording of a presentation by a panel that included Jason Hiner (moderator), Toni Bowers, Rick Vanover, Donovan Colbert, at Grace Simrall given at TechRepublic Live 2011 in Louisville, KY, on September 29th, 2011.
Provided By TechRepublic.com
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TechRepublic Live 2011: Louisville Digital Association on local/regional tech events
A video recording of a presentation by Grace Simrall given at TechRepublic Live 2011 in Louisville, KY, on September 28th, 2011.
Provided By TechRepublic.com
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Koch Industries, Inc.- Managing compliance training through e-learning
With thousands of employees spread across hundreds of sites, delivering and tracking compliance training is extremely difficult. Koch Industries places huge emphasis on the health and safety of its companies' employees.
Since 2001, Koch companies have been implementing a progressively expanding e-learning program that brings required training to remote...Provided By SkillSoft
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Guide to smart working and modernising business practices
In the current challenging climate, many companies and public sector organisations are looking closely at their work strategies and taking steps to not only survive the present crisis but also plan for the long term. At the heart of these plans are new technologies that enable workers to become more...
Provided By Citrix Online
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Improve Customer Satisfaction and Create More Loyal Customers
Multiple challenges are causing a rapid, profound transition in the way that people do business. Customers can interact with businesses through instant messaging, social media, in-person meetings, and phone calls. Powerful new feedback channels are raising customer expectations for better service. Brand loyalty has decreased, due to economic challenges and...
Provided By Cisco Systems, Inc.
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Improve Customer Satisfaction
Multiple challenges are causing a rapid, profound transition in the way that people do business. Customers can interact with businesses through instant messaging, social media, in-person meetings, and phone calls. Powerful new feedback channels are raising customer expectations for better service. Brand loyalty has decreased, due to economic challenges and...
Provided By Cisco Systems, Inc.
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Improving People Strategy Execution Through HR Outsourcing
This paper was authored by Simon Constance, Partner at Orion Partners LLP. Simon leads the Infrastructure practice at Orion Partners, focusing on shared services, business partnering, and outsourcing and off shoring. He has worked on some of the largest HRO contracts agreed to date, and advises clients, government bodies, and...
Provided By ORiON
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Role of the IT in HR Transformation Process
Human Resources Management has been viewed as the most integral part of any organization and plays a significant role in providing right human capital at the right time, which in turn ensures meeting up with the pre-set objectives. Timely and correct management of the available Human Capital is very much...
Provided By International Research Association of Computer Science and Technology (IRACST)
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Value of a team: Five pillars to strengthen employee culture
Building a team culture can be challenging -- particularly if members of your team are distributed around the globe. Teamwork ensues when the team feels stable, is focused, able to envision the work required to achieve it and collaborate in an ego-less structure of contribution. This new white paper explores...
Provided By Citrix Online
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IT Consultant Client Triage Decision Tree
Whether responding to downed email servers, failed VPNs, malware outbreaks, broken printers, dead terminal servers, or other critical issues, technology consultancies frequently resemble an emergency room where all injured parties want immediate attention. This flowchart is a great resource for consultants dealing with clients' crises.
Provided By Erik Eckel
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Oracle Fusion Human Capital Management Rethinking the Business of HR
This white paper provides insight into Oracle's next generation Human Capital Management application, Oracle Fusion Human Capital Management (HCM). Built from the ground up to help you do things your way, know your people better, and work as a team, Fusion HCM rethinks the business of HR to provide value...
Provided By Oracle
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HR in the Cloud: Bringing Clarity to SaaS Myths and Manifestos
This white paper is designed to give you greater insight into the pros and cons of putting your HR applications in the cloud, whether you leverage Oracle's Fusion HCM solutions or other third-party SaaS offerings. You'll learn about which applications and cloud delivery models make the most sense not just...
Provided By Oracle
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Is Your Current HR Service Delivery Model Working?
This whitepaper examines the HR service delivery challenges facing organizations today, outlines a common approach to delivering world-class HR service, and details the technology necessary to transform workforce service delivery.
Provided By Oracle
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Global HCM Technology: Results from the 2011 HR.com/Oracle Survey
The rapid pace of globalization raises a new set of management questions for HR leaders. Enterprises in mature economies will invest headcount most rapidly in growing economies, while companies in emerging markets will continue to move out of their own borders to compete on the world stage. With this reality...
Provided By Oracle
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Business Answers: When To Expand & Hiring Your First Employee
Norm Brodsky, Inc. Magazine columnist, and the CEO of 12Gurus and author of the book "Effective Gratitude for Organizations and Individuals," answer viewer questions about the right time to expand and what to look for when hiring your first employee.
Provided By American Express Company
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To Find Success After College
Success, during and after college, is the goal of nearly every college freshman. They understand that good college performance can open doors to jobs and further schooling. However, few students are clear about what this actually means. So let's clear it up. Every student can dramatically improve his/her chances for...
Provided By JobDig
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Unwritten Resume Rules
There are a number of unwritten rules you should follow when writing your resume, if you want to get hired faster for the job you deserve. Presumably, hiring authorities reading your resume have a job you're interested in, so show how your experience fits their requirements. Never assume people can...
Provided By JobDig
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Job Searching During The Holiday Season
Many job searches seem to come to a screeching halt during the holiday season. It is not sure if it's because job seekers presume that companies aren't hiring, if it's because people are busier than usual spending time on holiday activities, or it's for some other reason. In any case,...
Provided By JobDig
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New-Age Recruiting: Using Online Social Networks To Secure Employment
The world of job recruiting has changed drastically in recent years. Whereas in the past, the route to securing employment was simply getting your resume together and responding to help-wanted ads - or even getting approached by a headhunter - now much of the recruitment process is taken care of...
Provided By JobDig
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Asking Good Questions
Prepare questions in several categories and ask them early - and throughout - the interview. That way, you will find out valuable information as you go. You will be able to tailor your responses and illustrate examples that fit the job. This paper provides some questions that are suited for...
Provided By JobDig
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Ace Your Next Interview
Making an excellent first impression, and effectively closing the interview often dictates who lands the job. Perhaps they thought you were the wrong candidate from the very beginning. Or maybe you bored the interviewer into NOT hiring you with verbose, lengthy and indirect answers. Never use more than 60 seconds...
Provided By JobDig
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15 Items For Your Resume "To Do" List
Do you want to create a more "User friendly" resume to submit to recruiters and hiring authorities? This paper gives 15 suggestions for composing more compelling and targeted resumes. Hiring managers tend to focus on the top third of the first page of the resume. They may only read on...
Provided By JobDig
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Questions To Ask Interviewers
Asking juicy questions also tells your interviewer you've done your homework. It shows you understand the key issues and challenges likely to be involved in the job. In fact, you may find your effort to gather information is a more effective sales tool than your astute, insightful answers. This paper...
Provided By JobDig
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So you think you qualify for the Microsoft Certified Master Program
For many years the Microsoft Certified Systems Engineer (MCSE) certification had been the top-tier of Microsoft certifications. With the Microsoft Certified Master (MCM) program Microsoft has added another key component to their certification roadmap. The company hopes to establish a new benchmark for high-end certifications. Jeremy Smith explores what the...
Provided By Jeremy L. Smith
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Increase Recruitment Efficiency Using An Automated Recruitment System
Good talent hunting is always a top priority task for the hiring managers. A general tendency of hiring managers is to increase the number of hires and to add the number of recruiters. The little analysis that goes in the increasing cost of recruitment, which when applied to the resources...
Provided By Articler.com
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Letter To Company Thats Not Hiring
Use this template to send a letter in case the company isn't hiring currently but you'd like to get more information about when they might be hiring.
Provided By Best Sample Letters
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Protest Of Unfair Hiring Decision
Use this template to protest against the employer for unfair hiring decision. This letter may burn bridges, so use it judiciously. When you feel you have been denied a job because of some unfair issue, it's always important to inform the prospective employer.
Provided By Best Sample Letters
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Job Interview Tips For Interviewers
Companies are in constant search for high-caliber, well grounded prospective candidates. Chasing competent and trustworthy talent has become an urge in nowadays' highly competitive job market. As a matter of fact, 80% of employee turnover is attributed to mistakes made during the hiring process, that is employing the wrong people...
Provided By Bayt.com
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Talent Management: Maximising Talent For Business Performance
There is a strategic imperative for organisations to manage talent. Changing demographic patterns mean that more people are approaching retirement than entering the workforce. Younger generations have different needs and are renegotiating the psychological contracts with their employer. They are quick to move if their organisation is not meeting their...
Provided By Ashridge Business School
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Dedicated Offshore Development Center for Total Workforce Acquisition Solution Company
The client provides a Total Workforce Acquisition solution that successfully integrates hiring management, selection science and workforce analytics in a continuous improvement model. They have a version of the system, which was developed a decade ago. To sustain in the market, they started working on the new version of the...
Provided By Calsoft Labs
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Turn The Table On Your Interviewer: Tips To Having A Successful Interview
The interview process is a very important phase of your career search. Due to the current layoff trend and projections of a recessed economy, both recent graduates and seasoned professionals are competing for the most menial of entry-level positions. Possessing sharp interview skills is necessary if you want to maintain...
Provided By WorkBloom.com
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Be The Expert They Want To Hire
If hiring managers find nothing online about you, you won't stand out from the crowd. That's bad. If they find photos on MySpace of you table dancing in a fur bikini or videos of you on YouTube doing keg stands ... that's worse. But, what if, during their Google search,...
Provided By WorkBloom.com
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How The Personal Touch Can Get You Hired
You can put the odds in your favor, and shorten your job search, simply by meeting more hiring authorities in the flesh. But you have to do it right. You must dress and act the part you want to play as an employee, if you want to impress an employer...
Provided By WorkBloom.com
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Five Interview Questions You Should Always Ask
These five questions go beyond the obvious ones, such as the title of the job, the job description, to whom you would be reporting to, and other such basic questions. In fact, it's unlikely you'll even need to ask those questions, as they're usually outlined for you. With some preparation...
Provided By WorkBloom.com
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Job Interview Bloopers And How To Correct Them
Everybody makes mistakes - that's what makes us human. We can laugh at ourselves a great deal of the time when we get tongue-tied or forget someone's name - even our spouse's. But in the interview you want to be as prepared and polished as possible. If you do make...
Provided By WorkBloom.com
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Six Tips To Rock Your Resume
The stakes are higher today because the job market has intensified and employers are getting more selective. Having a poorly written resume can put you in the rejection pile. Don't let your resume hold you back. This paper gives six easy steps to really rock the resume and motivate hiring...
Provided By WorkBloom.com
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Three Ways To Get Found And Hired
Before you get hired for a new job, you have to get found by a hiring manager. That's obvious. But how do you get found? How can you get on the radar of top employers and make them call you for an interview? That's not so obvious. You could troll...
Provided By WorkBloom.com
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How To Recruit The Best People
In many sectors and industries, recruiting good quality staff is a real challenge. For example, a recent survey of UK Finance Directors identified that 64% were finding it difficult to recruit good people. The way in which you tackle recruitment has a big impact on your success at recruiting the...
Provided By WorkBloom.com
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Five Steps To A Flawless Interview
Are you prepared for your next job interview? Do you know the secrets of pulling off a flawless interview and getting the job of your dreams? Use these five easy steps to prepare yourself and leave the best impression possible with the hiring manager. Never walk into an interview without...
Provided By WorkBloom.com
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7 Ways To Make Your Resume Do Its Job
Job-seekers everywhere ask what hiring managers look for in a resume. While the answer varies per industry and position, this paper gives some guidelines to follow - illustrated by some bloopers that show what NOT to do! (And yes, all of these gems are real, with only identifying details removed).
Provided By SmasHits.com
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Resume Writing For A Highly Competitive Job Market
Most job hunters already know that a resume is a must when it comes to applying for jobs and getting potential employers to take notice, but unfortunately, most resumes are just not up to par. People actively seeking employment often fail to create an effective resume that will impress hiring...
Provided By SmasHits.com
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Targeted Resumes - How To Target Your Resume To The Job You Want
Make sure you have a clear goal in mind. Hiring managers are too busy to try to figure out what you want to accomplish. Writing a general, one-size fits all resume won't cut it in nowadays' competitive job market. You have to make an effort to stand apart from everyone...
Provided By SmasHits.com
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Resumes Aren't Important - They Are Everything When It Comes To Getting An Interview
Employers and recruiters receive hundreds of resumes for every position they are trying to fill. To select their shortlist of candidates to interview, they look for the most common resume mistakes most applicants make and eliminate them first. To increase your chances of getting an interview, make sure you avoid...
Provided By SmasHits.com
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What Are The Differences Between Telecommute Resumes And Standard Resumes?
The hiring manager is not going to be able to meet you. They may call you for a phone interview, but they will make most of their hiring decision based on your resume alone. You want to make sure to cover everything you think is applicable, and leave off information...
Provided By SmasHits.com
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Get A Job! Tips For Organizing Your Resume
Whether you're a Vice President of Marketing or a recent college grad, your resume is the 'Key' to opening the doors of employment. It is an employer's first impression of you and believe it or not, many hiring officials spend less than thirty seconds reviewing it. With only fleeting moments...
Provided By SmasHits.com
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Top 10 Job Interview Questions With Tips On How To Answer
Every question has its own purpose. The interviewer cannot just ask you about anything and everything. Every question asked is used to differentiate your skills, and personality from other candidates. There is actually no correct answer to any interview questions. It just depends on how you answer them. Companies have...
Provided By SmasHits.com
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Job Search Advice For Desperate Job Seekers
Send a resume and direct it to the person in charge of hiring. Write a cover letter that expresses your interest in the company and why you'd like to work for them. Follow up several days later and ask for the individual. Tell them you're checking to see that they...
Provided By SmasHits.com
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Federal Government Jobs - 7 Important Tips To Help Your Federal Job Search
Read the vacancy announcement carefully. Procedures for applying for a federal job have been streamlined in recent years, but it's vitally important that your follow the instructions provided to the letter. Unlike their private sector counterparts, federal hiring managers have to abide by standardized procedures without exception. For instance, they...
Provided By SmasHits.com
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Resume Writing Rumors: Don't Believe The Hype!
If you're feeling anxious about creating your resume, don't sweat it! Two things that will get you noticed "In the pile" are if you tackle your career seeking research with confidence, and approach things in your own style. And it's worth pointing out that "In your own style" does not...
Provided By Hallie Crawford
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Resume Writing: How To Organize Your Resume
Writing out your career resume can be a daunting task. Whether it's the very first resume you've ever created, or you're trying to reconstruct your resume for a brand new field, sometimes it's tough to know what to include or where to begin. Even if you're having a professional resume...
Provided By Hallie Crawford
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13 Resume Mistakes That Can Cost You The Interview
Your resume must be specific, individualized, easy to skim so it invites a closer reading, and focused on the differences you've made with your previous companies, as well as the accomplishments you've achieved with - and for - them. This tells the hiring company what you can do for them...
Provided By SmasHits.com
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Talent Planning: Methodology & Business Scenarios
A successful talent management strategy has the support of top-level leadership who has made a commitment to the process, the resources, and funding necessary to support such an initiative. Resources should be a dedicated team of individuals, working on talent management-related activities on a continual basis. Talent management should not...
Provided By Plateau
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Improving Employee Retention by Developing Talent
The costs of recruiting and hiring employees, and low retention of valued employees, are major expenses for most organizations. It is possible to identify these general cost categories and to reach the undeniable conclusion that total costs associated with hiring employees to replace workers who leave an organization is substantial....
Provided By MMC Technology
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Interview Questions: Do You Know The Answers?
Things can go really against you despite your thorough preparation for a just a couple of 'Types' of interview questions. However, it is possible to ignore or forget the other types of possible interview questions. This brings us to different 'Types' of interview questions, along with traditional questions or questions...
Provided By ResumeLines.com