IT Employment

Get the latest news on IT hiring trends and certifications, as well as resume and interviewing advice.

  • White Papers // Jan 2009

    Microsoft Project Training - Where Do I Start?

    Microsoft Project is the world's most popular project management software - but even regular users would often benefit from a better understanding of its full capabilities. Moreover new reporting and communications features in the 2007 release are well worth understanding. Non users know it might be handy for drawing project...

    Provided By Focus

  • Related Offers // Aug 2008

    10+ tips for improving problem determination and resolution

    To provide effective service for your users, you need to get to the root of their problems and figure out viable solutions -- sooner, rather than later. These pointers will help you zero in on the problem and resolve it as quickly and tactfully as possible.This download is also available...

    Provided By Calvin Sun

  • Downloads // Sep 2008

    10 ways to get maximum value from a professional development class

    If your company (or you) invests in training aimed at helping you become more capable and well-rounded, it only makes sense to get everything you can out of the class. Calvin Sun offers some practical tips to help maximize the benefits.This download is also available as an entry in...

    Provided By Calvin Sun

  • Downloads // Sep 2008

    10 ways to establish rapport with others

    It's not always easy to connect with other people, but it's a useful skill to master -- for your personal life as well as for your professional one. Calvin Sun offers some suggestions for getting people to warm up to you and open the lines of communication.This download is also...

    Provided By Calvin Sun

  • Downloads // Sep 2008

    10 ways to survive office politics

    Friction, deceit, gossip, rivalry, power plays -- fine for movies and TV, but potentially disastrous in the workplace. Calvin Sun looks at strategies for steering clear of issues that can unravel company culture and hurt your career.This download is also available as an entry in our 10 Things blog.

    Provided By Calvin Sun

  • Downloads // Oct 2008

    10 mistakes to avoid when seeking a new job

    Sometimes, all it takes is a small mistake or oversight to turn off a potential employer. Calvin Sun offers this list of job-search gaffes that could torpedo your chances of getting hired.This download is also available as an entry in our 10 Things blog.

    Provided By Calvin Sun

  • Downloads // Nov 2008

    10 ways to improve your office etiquette (and avoid being the annoying co-worker)

    Office environments typically require us to work in fairly close quarters, so a little consideration and cooperation can make life a lot easier. These guidelines will help you -- or maybe the irritating colleague in the next cube -- avoid distracting and potentially obnoxious behavior.This download is also available as...

    Provided By Calvin Sun

  • Downloads // Nov 2008

    10+ survival tips on business travel to Beijing

    If you're going to spend some time working in Beijing, your experience will be much better if you know what to expect and how to prepare. Calvin Sun is living in Beijing through the winter and he shares the practical lessons he's learned.This download is also available as an...

    Provided By Calvin Sun

  • Downloads // Nov 2008

    10+ ways to work more effectively from home

    There are plenty of advantages to working from home, but there are certain pitfalls as well. Calvin Sun has worked from home for many years, and he offers some pointers for making things go smoothly.

    Provided By Calvin Sun

  • Downloads // Dec 2008

    10 things you should do (and not do) at your company's holiday party

    The holiday party is full of opportunities to shoot yourself in the foot -- but you may also get a chance to do your career some good. Calvin Sun offers a list of party do's and don'ts to help you steer the right course.This download is also available as

    Provided By Calvin Sun

  • Downloads // Dec 2008

    10 ways to take the pain out of performance planning

    Staff performance planning may not be at the top of your list of enjoyable manager tasks -- but it's one of your most important responsibilities. Calvin Sun offers some pointers that can help ease the process.This download is also available as an entry in our 10 Things blog.

    Provided By Calvin Sun

  • Downloads // Jan 2009

    10 memory aids to help prevent misused words

    Do you have trouble remembering which word to use in certain situations? Plenty of words are similar and easy to confuse -- and that can make you sound stupid even if what you've written is brilliant. Here are some tricks for choosing the right word.This download is also available as...

    Provided By Calvin Sun

  • Downloads // Jan 2009

    10+ ways to overcome bureaucratic obstacles

    Being thwarted by a bureaucratic roadblock can be a huge aggravation. Your task may be simple, but some red tape, regulation, or gatekeeper stands squarely in your path. Calvin Sun offers some advice to help you remove the barriers and get back on track.This download is also available as

    Provided By Calvin Sun

  • Downloads // Feb 2009

    10+ ways to avoid misunderstandings at work

    Miscues happen all the time in business communications, and the results can range from annoying to disastrous. Here are some simple rules to follow that can save you a world of trouble when dealing with colleagues and partners.This download is also available as an entry in our 10 Things blog.

    Provided By Calvin Sun

  • Downloads // Feb 2009

    10+ ways to reduce wordiness in your writing

    When you streamline your wording, your message becomes more powerful and clear. Calvin Sun looks at how eliminating just a few superfluous phrases can tighten up your writing and give it more punch. This download is also available as an entry in our 10 Things blog.

    Provided By Calvin Sun

  • Downloads // Mar 2009

    10 ways to gain and keep the loyalty of your staff

    You depend on your team to be productive and reliable so that the entire IT department can be successful. But to get everyone to do their best work, you need to build a relationship of trust and support. Here are some tips to help you build staff loyalty.This download is...

    Provided By Calvin Sun

  • Downloads // Mar 2009

    10+ phrases that can be irritating or offensive

    It's possible to rub someone the wrong way without even realizing it -- all because you used the wrong expression at the wrong time. Calvin Sun discusses 11 such expressions and looks at how you can sidestep problems by being careful when you use them.This download is also available as...

    Provided By Calvin Sun

  • Downloads // Apr 2009

    10 office gaffes to avoid

    Have you ever wanted to disappear after committing some stupid faux pas? If it occurs in a professional context, it could be more than embarrassing -- it could cost you business or hurt your career. Calvin Sun looks at some preventable gaffes.This download is also available as an entry...

    Provided By Calvin Sun

  • Downloads // Nov 2007

    10 ways to make meetings more effective

    We've all had to sit through meetings that were unnecessary, poorly conducted, unproductive, and/or excessively long -- but it doesn't have to be that way. Calvin Sun offers a list of pointers to help ensure that meetings are more efficient and worthwhile.This download is also available as an entry...

    Provided By Calvin Sun

  • Downloads // Apr 2008

    10 ways to handle disagreements effectively

    Disagreements at work come with the territory -- but they aren't necessarily a bad thing. Handled properly, disagreements often can lead to productive gains and unexpected solutions. Calvin Sun offers some tips to help you make sure disagreements stay under control.This download is also available as an entry in...

    Provided By Calvin Sun

  • Downloads // Jun 2008

    The 10 best ways to handle a job interview

    Given the current economy, maintaining contacts with other companies can be critical. Knowing the right people can help you land a better job, one with more pay or perhaps the chance of advancement. But getting that next job often involves an interview. Calvin Sun put together this list of practical...

    Provided By Calvin Sun

  • Case Studies // Oct 2008

    Case Study: Moosejaw Uses Mobile to Connect & Leaves Consumers Engaged and Buying

    While many firms have begun to use mobile marketing and social media tools to engage with their customers, few have created a more integrated approach spanning marketing, e-commerce, customer service, branding, idea generation, customer reviews, and loyalty programs as successfully as Moosejaw. The results they achieved from the very beginning...

    Provided By MESSAGEbuzz

  • Case Studies // Jan 2009

    Improved In-Bank Customer Experience, Call Center and Back Office Operations with OpenSpan

    The company is considered an innovation leader in the nation's banking community. The client had bottlenecks common in the retail banking industry - cumbersome manual business processes that required bank employees to toggle through multiple screens across a range of legacy applications. Initial OpenSpan automation projects focused on loan credit...

    Provided By OpenSpan

  • Downloads // Aug 2008

    10 ways to make apt-get easier to use

    The apt-get package management system can trip you up, even though it's supposed to simplify your work. Jack Wallen offers some practical pointers to help you get around various apt-get gotchas.This download is also available as an entry in our 10 Things blog.

    Provided By Jack Wallen

  • Downloads // Nov 2008

    10 mistakes new Linux administrators make

    If you're new to Linux, a few common mistakes are likely to get you into trouble. Learn about them up front so you can avoid major problems as you become increasingly Linux-savvy.This download is also available as an entry in our 10 Things blog.

    Provided By Jack Wallen

  • Downloads // Aug 2009

    10 reasons why e-readers make sense in the enterprise

    E-readers aren't just for avid e-bookworms anymore. See why Jack Wallen believes e-readers hold considerable value in the business environment.This download is also available as an entry in our 10 Things blog.

    Provided By Jack Wallen

  • Downloads // Aug 2009

    10 ways to stay sane in your cubicle

    If you're stuck in a cube 40 hours a week, you may need a few coping strategies to keep from going crazy. Jack Wallen offers some survival tips to help make your workdays more bearable - and maybe even enjoyable.This download is also available as an entry in our...

    Provided By Jack Wallen

  • Downloads // Sep 2009

    The 10 biggest moments in IT history

    Despite its relatively short lifespan, IT has had some huge watershed moments. Jack Wallen followed the tech timeline to identify the most pivotal events.This download is also available as an entry in our 10 Things blog.

    Provided By Jack Wallen

  • Downloads // Nov 2009

    10 things Android phones do better than the iPhone

    Jack Wallen has jumped on the Android bandwagon in a big way. Find out which features won him over.This download is also available as an entry in our 10 Things blog.

    Provided By Jack Wallen

  • Downloads // Dec 2009

    10 ways to tame the chaos and organize your office life

    With a new year around the corner, now is the perfect time to clear the decks and develop some new habits to help you get your office life on track - and keep it that way.This download is also available as an entry in our 10 Things blog.

    Provided By Jack Wallen

  • Downloads // Jul 2010

    10 ways to make sure you and your clients see eye to eye

    IT consultants need more than technical knowledge and experience -- they need to make sure they're on the same page with their clients. Jack Wallen suggests some ways to make that happen.This download is also available as an entry in our 10 Things blog.

    Provided By Jack Wallen

  • Downloads // Jan 2010

    10 open source headlines I'd like to see in 2010

    At the beginning of a bright, shiny new year, a lot of things seem possible -- or at least worth imagining. Jack Wallen shares a few fantasy headlines.This download is also available as an entry in our 10 Things blog.

    Provided By Jack Wallen

  • Downloads // Jan 2010

    10 things you should never do on a consulting job

    There are plenty of ways to shoot yourself in the foot when you're out on a job. Jack Wallen lists a few of the worst offenses.This download is also available as an entry in our 10 Things blog.

    Provided By Jack Wallen

  • Downloads // Feb 2010

    10 essential items for onsite tech jobs

    Save yourself the embarrassment and aggravation of discovering you don't have the tools you need when you arrive at a job site. With these basic items, you'll be ready for almost anything.This download is also available as an entry in our 10 Things blog.

    Provided By Jack Wallen

  • Downloads // Feb 2010

    10 tech tasks you should be able to do in your sleep

    Nearly all the jobs you tackle will require you to handle certain fundamental tasks. Make sure these essential skills are part of your repertoire.This download is also available as an entry in our 10 Things blog.

    Provided By Jack Wallen

  • Downloads // Mar 2010

    10 really dumb mistakes to avoid in the field

    Certain mistakes are almost guaranteed to result in problems that can cost you clients. Make sure you don't fall prey to these common missteps.This download is also available as an entry in our 10 Things blog.

    Provided By Jack Wallen

  • Downloads // Mar 2010

    10 things to consider before deploying a cloud

    If you're planning to set up a cloud, be forewarned: The process could turn out to be time consuming, complicated, and expensive. Jack Wallen shares his cloud deployment experiences.This download is also available as an entry in our 10 Things blog.

    Provided By Jack Wallen

  • Downloads // Mar 2010

    10 things consultants can do to stay organized

    The life of a consultant can often get hectic. Here are some tips for fending off the chaos and getting your workday under control.This download is also available as an entry in our 10 Things blog.

    Provided By Jack Wallen

  • Downloads // Dec 2010

    10 ways to make sure your clients pay you

    Mishandled billing can spell disaster for your consultancy. To keep the cash flowing, follow these tips to make sure you get paid on time.This download is also available as an entry in our 10 Things blog.

    Provided By Jack Wallen

  • Downloads // Jan 2011

    10 resolutions to help grow your consulting business in 2011

    The start of a new year is a good time to take stock and establish goals for improvement. Jack Wallen suggests some measures to help your consultancy thrive in the months to come.This download is also available as an entry in our 10 Things blog.

    Provided By Jack Wallen