IT Employment

Get the latest news on IT hiring trends and certifications, as well as resume and interviewing advice.

  • Presentations // Oct 2011

    Enable Mobile Productivity

    The rapid proliferation of mobile devices in the workforce creates numerous challenges for organizations. Employees expect to use their consumer devices in the workplace. They rely on access to business applications any time and anywhere. Customers expect high-quality interactions from mobile employees. Managers need visibility into escalating mobility costs. Moreover,...

    Provided By Cisco Systems, Inc.

  • Presentations // Oct 2011

    Improve Customer Satisfaction

    Multiple challenges are causing a rapid, profound transition in the way that people do business. Customers can interact with businesses through instant messaging, social media, in-person meetings, and phone calls. Powerful new feedback channels are raising customer expectations for better service. Brand loyalty has decreased, due to economic challenges and...

    Provided By Cisco Systems, Inc.

  • Podcasts // Feb 2012

    Learn how IT solutions help one CIO shatter the traditional business model

    CIO Pieter Schoehuijs talks about how custom IT solutions help keep AkzoNobel on the cutting edge with secure systems that shatter the traditional models of producer, supplier, and customer. See how AkzoNobel achieves ambitious growth plans with an integrated supply chain.

    Provided By Cisco Systems, Inc

  • Webcasts // Nov 2009

    Business Productivity Online Suite - Highly Secure and Reliable Cloud Services

    Learn about fully hosted productivity tools in the cloud with Microsoft? Business Productivity Online Suite (BPOS). With real time communication and collaboration tools, including, instant messaging, email, video conferencing, shared calendars, and SharePoint, BPOS is one suite that gets everyone working together. With BPOS, you can collaborate from virtually anywhere...

    Provided By Microsoft

  • Case Studies // Sep 2010

    Telenet Transforms Its Customer Care Call Center Into a Sales Outlet

    Telenet is the largest provider of broadband cable services in Belgium. In addition to answering customers' questions correctly, the company wanted to allow its call center operatives to make relevant and interesting offers. They chose an IBM SPSS solution because of its inherent modeling capabilities, its intuitive interface, and the...

    Provided By IBM

  • Case Studies // Mar 2011

    Sogecable Improved Its Call Center's Performance Thanks to IBM SPSS Software

    Sogecable is a frequent user of IBM SPSS software, as several of the company's departments use it for different applications, from analyzing audiences and market studies to creating data mining and client segmentation models. In 2008, Digital+, part of Sogecable, realized that the call center department required an interface allowing...

    Provided By IBM

  • White Papers // Jul 2011

    2010 Chief Human Resource Officer Study

    The insights provided by more than 700 Chief Human Resource Officers around the world show how workforce investment is shifting. Companies are beginning to focus more on growth, expanding into new markets and offering new products and services. But to make the most of potential growth opportunities in today's dynamic...

    Provided By IBM

  • White Papers // May 2011

    Kettle Foods empowers end users with self-service reporting

    IBM Cognos Express helped Kettle Foods reduce its financial reporting time from eight weeks to less than three weeks. With assistance from IBM Business Partner Inca Software, a Logicalis Company, the snack food manufacturer built a tailored solution that helps end users create their own reports using centralized data, improving...

    Provided By IBM

  • White Papers // Jun 2010

    Product Download : Applications & Systems Monitoring Tool

    ManageEngine Applications Manager is an availability and performance monitoring software that helps businesses ensure high availability and performance for their business applications by ensuring servers and applications have high uptime. The application performance management capability includes server monitoring, application server monitoring, database monitoring, web services monitoring and an array of...

    Provided By ManageEngine

  • White Papers // Mar 2010

    The Employee Point of View: The Economic Downturn

    This new SHRM Research white paper takes a close look at how employees are responding to the recession, uncovers anticipated post-recession trends and provides simple, cost-effective strategies for retaining employees, keeping them happy, increasing productivity and cutting operational costs.

    Provided By Citrix Online

  • Case Studies // Nov 2011

    Meritage Homes Builds Better Customer Information Into Its Business

    Meritage Homes Corporation aims to integrate its green philosophy in other parts of the business, including sourcing sustainable materials and designing landscapes with low water requirements. Meritage Homes wanted to cut IT costs, increase sales and provide better customer service. To achieve this, the company needed to better integrate customer...

    Provided By IBM

  • White Papers // May 2012

    King Fish Media:?How Analytics Bring Organizations Closer to Their Customers

    To succeed today, it's imperative for every business to get to know their customers much better than most have in the past. Find out how IBM Business Analytics solutions can help your company turn disconnected data into information, information into insight, then turn insight into action that can boost your...

    Provided By IBM

  • Case Studies // May 2012

    Engine Inform?tica Offers SAP Software as a Service With IBM

    Brazil, Engine Inform?tica offers outsourcing, call center management, multiplatform business solutions and other professional services. Brazil-based Engine Inform?tica specializes in the implementation of SAP ERP solutions. To address the smaller enterprise market, Engine Inform?tica chose to develop the capacity to offer SAP applications as a service. The company created a...

    Provided By IBM

  • White Papers // Apr 2012

    King Fish Media:  How Analytics Bring Organizations Closer to Their Customers

    To succeed today, it's imperative for every business to get to know their customers much better than most have in the past -- much better. Find out how IBM Business Analytics solutions can help your company turn disconnected data into information, information into insight, then turn insight into action that...

    Provided By IBM

  • Podcasts // Mar 2012

    Oracle HR Analytics: Driving Return on Human Capital Investment

    In this podcast, you'll hear from Lexy Martin, the director of Research and Analytics for CedarCrestone, and the author of a recent, in-depth Oracle white paper on HR Analytics, as she talks about current trends in HR and how firms are using analytics to gain insights on their HR operations...

    Provided By Oracle

  • White Papers // Jan 2009

    Business Productivity with Microsoft Online Services

    In today's competitive global market, businesses need technology that enables flexibility and cost-effectively adds value to their organization. Internet-based hosted services provide a way to meet these objectives. They deliver feature-rich productivity tools to users while helping to relieve the burden of managing and maintaining business systems?freeing up IT departments...

    Provided By Microsoft

  • Podcasts // Dec 2010

    Executive Dialogue PODCAST: Finding Cusomer Loyalty in a Multichannel World

    In a world where marketing resources are scarce and acquiring new customers is increasingly difficult, it's more important than ever to retain customers. Unfortunately, it's also more challenging. Yet, the challenges must be overcome?because the alternative simply isn't acceptable. Loyal customers are the lifeblood of a business: they are more...

    Provided By Oracle

  • Webcasts // Jun 2012

    Webinar: The new definition of the CIO

    Five trends are poised to dominate the enterprise this decade -- mobile, social, cloud, analytics, and unified communications -- and they all affect the CIO. In this webinar, Constellation Research CEO Ray Wang and Workday CTO Stan Swete discuss the changing role of the CIO and how Workday solutions...

    Provided By Workday

  • Webcasts // Aug 2009

    Momentum Webcast: Windows 7 and Hyper-V Deep Dive (Level 100)

    Are you interested in boosting your business by combining the power of the Windows 7 operating system with Hyper-V virtualization? The attendee of this webcast will learn how the Windows 7 and Windows Server 2008 R2 operating systems work together to: Employ state-of-the-art disaster recovery techniques utilizing distributed branch...

    Provided By Microsoft

  • White Papers // Jun 2014

    Gartner Predictions 2014: Customer Support and the Engaged Enterprise

    According to Gartner, “Customer service is re-emerging as the core business strategy to create a winning customer experience”. As customer experience is being elevated to a top-executive commitment, the customer engagement center/contact centre is uniquely positioned to be at the epicenter of the customer experience revolution. Get this research note...

    Provided By Genesys Telecommunications Laboratories

  • White Papers // Jun 2014

    Frost & Sullivan White Paper: Beyond BPM Enterprise - Reduce Costs and Improve Customer Service

    Frost & Sullivan has researched a new way to manage the efficiency gaps and loss of business value that occur when employees are involved in workflows. This paper explores existing issues in service fulfillment areas that impact on-time delivery and ultimately degrade the customer experience; and offers alternatives...

    Provided By Genesys Telecommunications Laboratories

  • White Papers // Sep 2014

    Evolving Toward the Next Phase of Email

    According to most corporate decision makers and influencers, email is the single most important application they have deployed! The typical user spends two hours per day working in the corporate email system and sends or receives a median of 130 emails per day. Moreover, email is the primary method for:...

    Provided By IBM

  • White Papers // Sep 2014

    Get Maximum Benefit from Windows Server 2012

    Microsoft Windows Server 2012 is poised to be the cornerstone of today’s more modern, scalable and functionally advanced IT environment. Getting the maximum benefit from the operating system starts with having a clear understanding of all the potential advantages Windows Server 2012 can provide. Download this CIO Guide to learn...

    Provided By Dell and Intel®

  • White Papers // Sep 2014

    McAfee on Top

    AV-TEST performed a comparative review of three leading Endpoint Protection solutions to determine how they fared on proactively protecting against kernel-mode and MBR rootkits, the so called "day zero attacks". Once again, McAfee achieved the highest scores.

    Provided By White AU: McAfee/Intel

  • White Papers // Dec 2011

    How to choose a Certificate Authority for safer web security.

    As use of the Internet has become increasingly commonplace and crucial to a wide range of applications, criminals have found an ever-growing group of people they can target. Apart from hurting users, this activity is detrimental to the brand of the real site being spoofed. Without trust, no website or...

    Provided By Symantec

  • White Papers // Oct 2012

    Spoofing Server-Server Communication: How You Can Prevent It

    Download Spoofing Server-Server Communication: How You Can Prevent It by Larry Seltzer - a MUST read for CIOs, CSOs, Network/System Administrators and Compliance Officers. It discusses new advances in attacks that exploit weaknesses of generic SSL to compromise server-server communication.

    Provided By Symantec

  • White Papers // Aug 2014

    Resolving the Database Performance Blame Game

    When an application slows down, can you immediately tell which component is underperforming? If not, you need to see how Dell Foglight for Databases shows the operational and performance health of each component all on a single pane of glass. Download the white paper to see how you can end...

    Provided By Dell Software

  • Case Studies // Jun 2014

    Dynamic Systems - SkySync Case Study

    Midsize construction company uses Box to collaborate with partners, but uses SharePoint internally. They used SkySync to sync partner portals in Box with SharePoint -- while matching SharePoint's existing security settings and folder structures. Construction company, midsize company, midmarket, SharePoint, SkySync, partner portal, NA, security.

    Provided By Box

  • White Papers // Oct 2014

    Open for business: Ins and outs of enterprise-class cloud continuity

    HP examines the emergence of a new generation of cloud-based business continuity solutions and addresses the most current challenges of enterprise-class cloud continuity and how traditional IT operations can be recovered to the cloud. Read this report and learn how HP helped organisations reduced operational cost and maintained availability.

    Provided By HP

  • Videos // May 2014

    Video: Unified HR and Finance (Epipheo)

    Your people and your money spend a lot of time together. Your people drive financial performance, and financial goals drive people performance. So why would you run separate systems for HR and Finance? Watch the video to learn how Workday unifies your HR and financials applications into one seamless system.

    Provided By Workday

  • White Papers // Jul 2014

    Whitepaper: Redefining Enterprise Software Whitepaper

    Companies are recognizing that to stay competitive, they must change the way they manage their most valuable resource—their people. In this whitepaper you will learn what changes are impacting business and human capital management today and how the HR department and its resource management systems need to respond.

    Provided By Workday

  • White Papers // Jul 2014

    Whitepaper: The Continuous Innovation Advantage of SaaS

    This report defines the next generation system of record, outlining the changes and challenges with current technology and how continuous innovation has become critical for “new” systems of record. The result: SaaS-based ERP solutions now offer a compelling advantage for companies looking for more flexible and innovative workforce management.

    Provided By Workday

  • White Papers // Nov 2014

    IDC Report: Innovative ICT Empower a Better Connected Smartgrid

    In this IDC Energy Insights Report sponsored by Huawei Technologies Co. Ltd. it lays out the electric global power industry business drivers for information and communication technology (ICT). It explores the innovative ICT technologies IDC includes in its Third Platform model along with the trends in utility use. It also...

    Provided By Huawei

  • White Papers // Nov 2014

    Build a hybrid cloud: Create A Strategy

    This paper provides context and guidance on how to create a proactive, effective approach to cloud computing and will address these important questions in the process. How do we prepare for the arrival of cloud computing? What considerations should a cloud computing strategy address? How do we utilize cloud to...

    Provided By IBM

  • White Papers // Nov 2014

    Build a hybrid cloud: Create A Strategy

    This paper provides context and guidance on how to create a proactive, effective approach to cloud computing and will address these important questions in the process. How do we prepare for the arrival of cloud computing? What considerations should a cloud computing strategy address? How do we utilize cloud to...

    Provided By IBM

  • White Papers // Sep 2009

    Three Ways Social Media Will Change the Role of Human Resources

    Social media are now perceived to be changing human resources departments' roles and functions. A recent Comp Analysis pulse survey, conducted among small and large employers in the S.F. Bay Area, indicated that 95% of the 60 organizations who responded to the question believed that social media (Blogging, Twitter, Facebook,...

    Provided By CompAnalysis

  • White Papers // Sep 2014

    Information Lifecycle Governance - Requirements Kit

    Data volumes are getting out of control, but choosing the right information lifecycle governance solution can be a huge challenge, with multiple stakeholders, numerous business processes, and extensive solution requirements. Use this requirements kit from the Compliance, Governance and Oversight Council (CGOC) to find the tools and technology you need.

    Provided By IBM

  • White Papers // Nov 2014

    Laying the groundwork for a New Level of Wireless Access Performance

    CommScope has developed this paper in order to provide guidance and recommendations for enterprise IT professionals who are charged with designing and deploying the cabling infrastructure to support their rapidly expanding needs for wireless access.

    Provided By Anixter

  • White Papers // Jul 2014

    Compensation Made Simple

    Using market-based salary data to align your organization’s compensation strategy with those in the same recruiting market can enable your organization to stay competitive and improve employee engagement and retention. Read this paper to learn more about: How a business's lifecycle influences employee compensation, Why market-based salary data...

    Provided By IBM

  • White Papers // Jul 2014

    Why Test for Skills?

    In an era when human resources departments are constantly being asked to do more with less, it’s clear that something needs to be done. As more and more resumes pile up for each position, HR teams need help to make a quality hire quickly. Fortunately, IBM Smarter Workforce technology...

    Provided By IBM