IT Employment

Get the latest news on IT hiring trends and certifications, as well as resume and interviewing advice.

  • White Papers // Jan 2013

    Frost and Sullivan Report: Cloud Monitoring and Service Management

    Analyst Frost and Sullivan have released the latest results of their Cloud Monitoring and Service Management study: Helping CIOs Maximize their IT Services and Investments: 1/3 of the 600 IT Managers surveyed in Asia Pacific are experiencing significant pressure from executive management to acquire cloud services The Four Key...

    Provided By Computer Associates

  • Downloads // Nov 2007

    10 tips for writing a job-winning developer resume

    As seasoned job hunters know, the first step on the road to finding work is to write a resume that gets you the interview. Unfortunately, some of the traditional resume writing rules just do not work well in the software development industry. Justin James has sifted through enough developer resumes...

    Provided By Justin James

  • Downloads // Jul 2008

    10 ways to increase the productivity of your programmers

    Developer time doesn't come cheap -- yet in some shops, maintaining developer productivity can be a struggle. Justin James discusses a number of ways to remove the obstacles that may be keeping your developers from working at full capacity.This download is also available as an entry in our 10...

    Provided By Justin James

  • Downloads // Apr 2009

    10 skills developers will need in the next five years

    If you're a developer looking to get ahead in your field (or in some cases, to simply stay employed), this is not a good time to be complacent. Justin James lists the skills you'll want to work on now to maximize your future job prospects.This download is also available as...

    Provided By Justin James

  • Downloads // May 2009

    10 tips for advancing from a beginner to an intermediate developer

    Beginner developers who want to take their career to the next level may be stymied by a lack of resources and recommendations. Justin James helps close that information gap with 10 suggestions for making the leap.This download is also available as an entry in our Programming and Development blog.

    Provided By Justin James

  • Downloads // Jun 2010

    10 interview questions to help make the best geeky hire

    Interviewing for an IT position isn't all about determining technical proficiency -- it's also important to measure a candidate's geek quotient. After all, would you want someone on board who doesn't know who Gary Gygax was?This download is also available as an entry in our 10 Things blog.

    Provided By Justin James

  • Downloads // Jul 2010

    10 excuses your boss doesn't want to hear

    Ducking responsibility or shifting blame when a project goes wrong is unprofessional -- and it won't win you any points with your boss either. Justin James explains some ways to circumvent the need for excuse making.This download is also available as an entry in our 10 Things blog.

    Provided By Justin James

  • Downloads // Sep 2010

    10 red flags that shout 'Stay away from this project!'

    Most consultants have gotten stuck on a doomed project at one time or another. But if you know what to watch out for, you can avoid getting mired in a project mess. This download is also available as an entry in our 10 Things blog.

    Provided By Justin James

  • Downloads // Mar 2011

    10 things you should know about hiring a business or systems analyst

    Hiring the right business/systems analyst can be a tricky undertaking because the necessary skills and experience are often hard to define. Justin James offers some basic ways to help identify the best candidate for the job.This download is also available as an entry in our 10 Things blog.

    Provided By Justin James

  • Downloads // Sep 2008

    10+ tips for combating Computer Vision Syndrome

    Recent studies indicate that those who spend even a few hours a day working on a computer could suffer significant vision problems. Susan Harkins offers an overview of symptoms and causes and then shares some practical suggestions for reducing eyestrain.This download is also available as an entry...

    Provided By Susan Harkins

  • Downloads // Oct 2008

    10 ways to convince your boss to let you work from home

    There may be dozens of reasons why telecommuting makes sense for you. But to make your case with management, you need a list of reasons that make sense for the business. Here are some well-supported arguments that demonstrate the benefits your company will gain when you work at home.This download...

    Provided By Susan Harkins

  • Downloads // Feb 2009

    10+ IT pros share the utilities and tools they can't live without

    One way to make your job a little easier is to find out which tools other IT pros rely on -- and then try them out for yourself. Susan Harkins extracted a list of favorite tools from 13 IT pros, whose roles range from consultant to developer to net admin...

    Provided By Susan Harkins

  • White Papers // Feb 2010

    Think Beyond Software Performance Monitoring

    Cyberspace has become a major front in this decade's business wars, and even the most traditional companies must often battle competitors online. E-businesses are investing heavily in the technology required to provide new functionality and services that will attract today's Internet savvy customers. At the same time, companies want to...

    Provided By Keynote Systems

  • White Papers // Oct 2009

    Contact Center Unified Communications Market, Vendor and Product Guide

    Unified Communications (UC) is a concept that has been in the market for more than 15 years but is not well understood by the majority of enterprise and contact center executives and managers. In the past 24 months, several contact center infrastructure vendors have adopted UC as their primary strategy,...

    Provided By DMG Consulting

  • White Papers // Mar 2014

    Nimsoft Monitoring Solution for End User

    End user response. This guide looks at the challenges of user response monitoring, and it shows how you can overcome these challenges and start to get a real handle on your infrastructure performance and how it impacts your users’ experience.

    Provided By Nimsoft

  • Downloads // Jul 2010

    Orion Application Performance Monitor - Monitor Email, SQL Server and other Apps and Servers

    SolarWinds Orion Application Performance Monitor (APM) allows you to quickly isolate performance issues. Prevent user complaints and reduced business productivity with monitoring that includes application performance on your physical and virtualized servers with component and user-experience monitoring. We understand that switching your business-critical applications to virtualized servers shouldn't impact application...

    Provided By SolarWinds

  • White Papers // Jan 2010

    Customer Service Resume Tips

    Whether you're a seasoned pro or entry-level, the US Department of Labor reports excellent job growth potential for customer service representatives. To ensure you're considered for the best opportunities, pay your resume the same attention you do your customers. "Resumes that are highly targeted to the career goal are much...

    Provided By Monster Worldwide

  • White Papers // Oct 2010

    Resume Dilemma: Recent Graduate

    You've spent four years or more building your knowledge and perhaps even earned a high GPA. So why aren't employers clamoring for your services? The problem you and other new graduates face is that hiring managers are more interested in what you can do for them than what you did...

    Provided By Monster Worldwide

  • White Papers // Jan 2010

    Chronological Vs. Functional Healthcare Resumes

    Hiring managers and HR professionals prefer the chronological-style resume, and your current functional resume could be holding you back from getting interviews. Functional resumes are often used by job seekers who are looking to downplay issues such as gaps in employment or a history of job-hopping. Without meaning to, your...

    Provided By Monster Worldwide

  • White Papers // Jan 2010

    Resume Tips For Technology Professionals

    With increasing numbers of job seekers competing for the most desirable technical jobs, your resume needs to be better than the rest to get noticed. Effective technical resumes clearly show the candidate's technical skills - a hiring manager shouldn't have to go fishing for this information. An excellent way to...

    Provided By Monster Worldwide

  • White Papers // Jan 2010

    Create A Winning Retail Resume

    In the world of retail, one thing matters: Performance. Whether you are a manager, salesperson, merchandiser, cashier, clerk, HR professional or an employee who performs one of the numerous other retail jobs, your resume needs to demonstrate how you have contributed to your company's bottom-line success. High performers are most...

    Provided By Monster Worldwide

  • White Papers // Jan 2010

    Resume Tips For Full-Time Parents Returning To Work

    According to Linda Matias, president of the National Resume Writers' Association and CareerStrides, the right format is critical to getting noticed. Matias suggests that parents avoid chronological resumes and consider using a combination format. A chronological resume can eliminate a parent's candidacy in seconds, she says. Parents who have been...

    Provided By Monster Worldwide

  • White Papers // Jan 2010

    More Than One Career Goal

    Are you torn between two or more career directions? Thinking about returning to a former career? Are you multitalented with the potential to perform more than one role? If you answered "Yes" to any of these questions, you need to examine your resume strategy. Many job seekers who are pursuing...

    Provided By Monster Worldwide

  • Resource Center // Feb 2011

    Save 20% When You Upgrade Your Skills to Windows Server 2008 R2

    Windows Server 2008 has upgraded. Have you? Learn what's new in Windows Server 2008 R2 and get a 20% savings on course 10159: Updating Your Windows Server 2008 Technology Skills to Windows Server 2008 R2. Course 10159: Updating Your Windows Server 2008 Technology Skills to Windows Server 2008 R2...

    Provided By New Horizons Computer Learning Centers

  • White Papers // Mar 2009

    Cost-Effective Support Services for Maintaining Network Uptime and Employee Productivity

    Companies of every shape and size rely on their IT infrastructure to maintain business value, keep operations flowing and satisfy customers. Networks drive communication, process and profits. Even small companies invest significant sums of money in networking equipment. Affordable D-Link Support Services and D-Link hardware help companies minimize the risks...

    Provided By D-Link

  • White Papers // Apr 2009


    Que l'on parle de VLDB Intelligence ou de traditionnel SID, il s'agit toujours de g?rer des volumes de donn?es importants. Et cela ne s'improvise pas. L'entrep?t de donn?es peut ?tre d'une efficacit? redoutable, pour peu qu'il soit bien construit, au renfort d'une m?thodologie ad?quate et d'un vrai souci de qualit?...

    Provided By Microsoft Corporation

  • Webcasts // Apr 2010

    Microsoft Career Webcast: Meet women at Microsoft showcasing 3 Services roles they excel at and love to do

    Meet up to 12 different women from Microsoft Services and learn how they are helping our customers succeed. We are holding four webcasts to accommodate four different time zones on the three roles below. We hope you will join the one that works best for you. The Consultant: Meet...

    Provided By Microsoft Corporation

  • White Papers // May 2014

    Aberdeen Group Report: Improving Engagement with Multi-Channel Service

    In Aberdeen's Trends in Customer Service 2012: Multi-Channel Edition (November 2012), only 39% of organizations reported that they had been able to drive improvements in customer satisfaction over the previous 12 months. An even lower percentage indicated success in enabling higher rates of loyalty and retention. This is not a...

    Provided By LogMeIn

  • White Papers // Apr 2014

    How to Select the Right Remote Support Tool

    Today’s customer support and IT service organizations are charged with supporting ever-more complex environments that include multiple channels of communication to a seemingly limitless number of devices and systems—all while keeping support costs down. To meet these conflicting demands, service organizations are turning to remote support solutions. But as these...

    Provided By LogMeIn

  • Downloads // Sep 2012

    LogMeIn: Instant, Anywhere Remote Support

    LogMeIn Rescue lets IT do more. With Rescue, you can quickly access, diagnose and solve IT problems anywhere, worldwide. The result: Improved productivity, higher customer satisfaction and more time for the important stuff. Stop letting legacy remote support tools get in your way of delivering great IT support to...

    Provided By LogMeIn

  • White Papers // Apr 2009

    5 Essential Steps To Recruiting The People You Want

    Sometimes, it feels like hiring the right person is more a matter of luck than the end result of a structured process. Throw some darts up there, and maybe one of them will stick, right? Perhaps the right person will walk in, or one of one's current employees will have...

    Provided By IPG

  • Related Offers // Jan 2009


    The NTToolkit is a set of small and useful utilities designed to help network administrators with their daily administrative tasks. The NTToolkit is freeware and constantly expanded. It currently contains the following tools: IPMon, ADSList, NTPClient, IsAdmin, CheckDB, CheckURL, Event Message Browser, Password Assistant, NetSend, Hardlink Shell Extension, ServiceSecure, TaskSecure,...

    Provided By Netikus.Net

  • Downloads // Nov 2012

    Stay Connected to Your Organization No Matter Where You Are with DameWare Remote Support

    With roughly 20% of all adults working remotely at least once a month, organizations can no longer allow telecommuting to become synonymous with dropping the ball. For IT professionals, the ability to maintain the same level of productivity remotely as they do within the office could mean the difference between...

    Provided By SolarWinds

  • Downloads // Aug 2009

    10 things you should know about Microsoft Office Live Workspace

    If you need to store and share Office documents - but you don't want the cost or overhead of a technology such as SharePoint - Office Live Workspace may be the answer. Deb Shinder offers a look at this free solution.This download is also available as an entry in...

    Provided By Deb Shinder

  • Downloads // Nov 2009

    10 reasons you're not closing the deal in your job search

    If your job leads fail to pan out - again and again - it might be time to rethink your approach. Deb Shinder offers some job search do's and don'ts.This download is also available as an entry in our 10 Things blog.

    Provided By Deb Shinder

  • Downloads // Dec 2009

    10 email scams to watch out for

    If it seems like you're getting hit with more email scams than ever, you're right. Deb Shinder explains what you and your users should watch out for to avoid being duped.This download is also available as an entry in our 10 Things blog.

    Provided By Deb Shinder

  • Downloads // Jan 2010

    10 reasons to use Azure for your cloud apps

    Cloud platforms are available from various vendors, including Amazon, IBM, and Google. But Deb Shinder thinks Microsoft Azure might be the best choice.This download is also available as an entry in our 10 Things blog.

    Provided By Deb Shinder

  • White Papers // May 2012

    Call Centers: A Gateway for Social Engineers to Access Your Company's Most Sensitive Information

    In its most basic form, social engineering is the act of manipulating someone into doing something they normally would not do. For the authors' purposes, they will consider social engineering the art form of using deception and manipulation to persuade an unsuspecting person to perform actions like divulging confidential information...

    Provided By TraceSecurity

  • White Papers // Sep 2012

    Five Tips For Improving Customer Experience - Starting With The Support Desk

    This paper conveys how the pressure to increase customer satisfaction metrics with less funding will increase as companies look for new ways to differentiate their services and reduce customer churn. To get ahead customer support organizations must maintain a focus on using the right measures of success, they need to...

    Provided By LogMeIn

  • Webcasts // Jan 2010

    ITIL Gain without the Pain: A Pragmatic Approach to Getting Started with ITIL

    Join leading analyst firm EMA and KACE in this hour long webcast to learn how a practical, targeted implementation of ITIL best practices can quickly and cost-effectively deliver the benefits of ITIL to your organization. After this webinar you will understand the most important components of ITIL and how to...

    Provided By KACE