IT Policies

Creating a reliable business requires strong business strategy; find out the latest products and recommendations from industry experts.

  • Case Studies // May 2010

    ING Improves IT Service Quality for Its BIS Division With Oblicore Guarantee

    To ensure reliability of IT services during the relocation of its primary European datacenter, ING established several service level agreements to track the availability and responsiveness of IT services. With no consistent approach to service level management, ING could only create monthly reports manually - if at all. ING used...

    Provided By CA

  • Case Studies // Jan 2010

    Baker Tilly Maximises the Time Spent on Fee-Earning Activities With CA EITM Solutions

    Baker Tilly wanted to maximise the time staff and partners spend with clients on fee-earning activities is vital to Baker Tilly's profitability. The challenge was to provide staff with continuous access to technology is key to this goal, which means minimising any IT downtime and maximising service and performance levels....

    Provided By CA

  • Case Studies // Mar 2010

    CA Saves $16 Million and More Than 25 Years of Developers?: Time by Automating Provisioning for Labs on Demand Service

    CA's thousands of developers need access to a variety of server platforms to create and test code for new products and releases. Demand for test systems can vary considerably. To fulfill these peaks in demand, CA needed to find an efficient and cost-effective way to provide easy and fast access...

    Provided By CA

  • White Papers // Feb 2009

    Enterprise Integration: The Secret to ITIL Success

    In the face of unprecedented financial challenges and increasing business-value concerns, many IT organizations have adopted best-practice methodologies to align their capabilities and investments with critical aspects of the business mission. One of the most widely adopted methodologies has been the Information Technology Infrastructure Library (ITIL) v3, a customizable framework...

    Provided By CA

  • Webcasts // Jun 2010

    CA PPM Webcast Series: Trust Your Portfolio and Deliver With Confidence!, Session 3

    This complimentary series from PPM University, "Fostering Successful Portfolio Management", will tackle C-level PPM issues like communicating effectively with senior management, effective IT Governance, justifying PPM investments, key financial metrics and more.

    Provided By CA

  • Webcasts // Jun 2010

    The Role of Service Portfolio & Service Catalog in Service Level Management

    With the advent of ITIL v3, Service Portfolio Management and Service Level Management each play significant roles to empower continual service improvement; however, often companies treat each of these individual processes as functionally separate from one another rather than as part of a higher level integrated practice for improving the...

    Provided By CA

  • Webcasts // Jun 2010

    Source Code Exchanges for CA Repository

    This session will demonstrate how OO/Java source scanning can be accomplished in CA Repository solutions using Universal XML Exchange. This technology will be interesting to customers looking to bring software assets into the CA Repository as part of an overall metadata management solution.

    Provided By CA

  • Webcasts // Jun 2010

    What~s New With CA 2E Change Management r8.5

    This session will provide existing users and those familiar with CA 2E Change Management with an update on what is now including in CA 2E CM r8.5. This release is one of the largest in recent memory in regards to CA 2E specific features available in years. Topics will include...

    Provided By CA

  • Webcasts // Jun 2010

    CA Endevor SCM Quick Edit Overview

    The attendee will learn how CA Endevor Software Change Manager Quick Edit helps one shorten and reduce the steps in the lifecycle management process by providing a direct editing capability into the CA Endevor SCM inventory stages.

    Provided By CA

  • White Papers // Feb 2010

    CA IT Client Manager: Microsoft Windows 7 Deployment Methodology

    To minimize costs, downtime, and disruption to business operations, IT organizations need an automated, tested, and proven solution that allows them to make changes in their infrastructure easily and securely. CA solutions and a service-based methodology fulfill this requirement by delivering a comprehensive solution for cost-effectively planning, managing, and supporting...

    Provided By CA

  • Webcasts // Apr 2010

    Forrester Webcast on Service Level Agreements - Today and Tomorrow

    This webcast is based on the Service Level Agreements and it will offer the viewers the complete information regarding how to implement a proactive service level management solutions which helps in defining performance contracts, measures performance against obligations which can help your organization to both align operational performance as well...

    Provided By CA

  • Webcasts // Jul 2010

    SOA Architecture and Engineering Framework

    This session will describe an architecture and engineering framework for Service Oriented Architecture (SOA) based on a detailed reference model that underpins and integrates reference architecture, life cycle processes including governance and organization. Following such a framework reduces risk and improves results for implementing SOA.

    Provided By CA

  • Webcasts // Jul 2010

    SOA for CA Gen

    CA Gen possesses unique capabilities for implementing CA Gen applications in a service oriented architecture. This session will describe key concepts and principles of a Service Oriented Architecture (SOA) and where CA Gen capabilities can be applied most effectively. Following such an architecture reduces risk and improves results for implementing...

    Provided By CA

  • Webcasts // Jul 2010

    Snap That! Advances in Backup and Recovery for DB2 for z/OS

    Anyone who has had to perform a recovery knows that it is critical to have an up-to-date image copy, if not several, at the time of recovery. However, finding the time and sparing the capacity to create image copies in a reliable, consistent way has to be balanced with the...

    Provided By CA

  • Webcasts // Jul 2010

    CA Aion BRE in Depth - Part I

    CA Aion BRE r11 offers many new features targeting both easier installation and maintenance through CA Software Manager (MSM) as well as advanced development and deployment of business rules applications and services. This session discusses of SOA-related capabilities such as mainframe XML support, DB2 v9 support, TCP/IP enhancements and other...

    Provided By CA

  • Webcasts // Jul 2010

    CA Aion BRE in Depth - Part II

    CA Aion BRE r11 offers many new features targeting both easier installation and maintenance through CA Software Manager (MSM) as well as advanced development and deployment of business rules applications and services. This session discusses of SOA-related capabilities such as mainframe XML support, DB2 v9 support, TCP/IP enhancements and other...

    Provided By CA

  • Webcasts // Jul 2010

    Winning and Retaining Customers Through Better Web Application Performance

    In this computing web seminar, in association with CA, the presenter examines the best practices, technologies and tools that can help organizations from diverse industry sectors to exceed their customers' expectations online. Barclays Bank will present an in-depth study showing how Application Performance Management (APM) helped them achieve these aims...

    Provided By CA

  • Webcasts // Jun 2010

    CA PPM Webcast Series: Trust Your Portfolio and Deliver With Confidence!, Session 4

    This complimentary series from PPM University, "Fostering Successful Portfolio Management", will tackle C-level PPM issues like communicating effectively with senior management, effective IT Governance, justifying PPM investments, key financial metrics and more.

    Provided By CA

  • Case Studies // Jun 2009

    Getting the Message Across

    The messaging infrastructure at Taylor's University College impeded resource sharing and staff mobility, offering little support to accommodate an expanding user base. Dell Global Infrastructure Consulting Services helped the college deploy clustered Dell PowerEdge 2950 servers, a Dell/EMC Storage Area Network (SAN) array, and Microsoft Exchange Server 2003 to centralize...

    Provided By Dell

  • Case Studies // Jul 2009

    IT Security Provider Chooses Dell Servers for Five Years' Reliable Service

    Fox-IT wanted to optimise customer experience with reliable and long-lasting technology from a trustworthy solution provider. Fox-IT uses the Dell Premier Connect portal to order reliable servers that are branded with the Fox-IT logo from Dell OEM Industry Solutions Group. As a result Dell Premier Connect portal provides 24-hour ordering...

    Provided By Dell

  • Case Studies // May 2009

    Northern Ireland Civil Service Improves Performance and Communication by Consolidating Email System

    With eight different messaging solutions used across 11 departments, the Northern Ireland Civil Service needed to consolidate and offer higher availability email services. A resilient messaging system was implemented based on Dell PowerEdge servers running Microsoft Exchange Server 2007. The system is supported with Dell ProSupport enterprise-wide contract, with mission-critical...

    Provided By Dell

  • Case Studies // Jun 2009

    Joined-Up Thinking

    IT consultancy Alti needed more flexible messaging platform with just one log-in process for its staff and saw an opportunity to upgrade to the latest version of Microsoft Office Outlook at the same time. Alti approached Dell, a trusted partner for five years, for advice on a new messaging platform....

    Provided By Dell

  • Case Studies // Sep 2009

    Dell Helps University Create Computer Labs That Instantly Respond to Student and Faculty Needs and Save Up to 36 Days of Work Per Year

    The University of Wisconsin-Parkside recognized that students were deriving inconsistent experiences from its computer labs because desktop images were difficult to control and time-consuming to change. Students were unable to find the applications they needed and faculty were limited to particular labs that were designed for them. The university deployed...

    Provided By Dell

  • Case Studies // Oct 2009

    Delsea Regional School District Refreshes Client Systems Four Times Faster With Solutions From Dell and Symantec

    With 1,300 endpoints distributed across nine buildings, Delsea Regional School District's IT staff spent a lot of time driving between sites and visiting machines. Summer client hardware refreshes took three months to complete. Delsea implemented Altiris Management Suite for Dell Clients to allow its staff of three people to manage...

    Provided By Dell

  • White Papers // May 2009

    Virtualizing Microsoft Exchange Server 2007 on Dell Systems Running VMware ESX

    This paper provides an overview of deploying Exchange 2007 Server in a virtualized environment using VMware 3.5 Update 3 on Dell PowerEdge Servers and EqualLogic iSCSI storage array. In this paper a solution building block is proposed for 4000 mailbox users to deploy in an ESX environment running on Dell...

    Provided By Dell

  • White Papers // Apr 2009

    Virtualizing Microsoft Exchange Server 2007 on Dell Systems Running Microsoft Windows Server 2008 Hyper-V

    In this paper, various configurations of Exchange Server 2007 are tested in physical and virtual environments to evaluate the performance scalability and to understand the sizing requirements for Exchange Server 2007 in a virtualized environment. Performance is measured for a Mailbox Server configured within a virtual machine hosting 1000 to...

    Provided By Dell

  • White Papers // May 2009

    Rack Infrastructure Effects on Thermal Performance of a Server

    This paper focuses on quantifying the impacts of a Cable Management Arm and the doors of an IT equipment rack on the airflow through a 1U server. While Dell has historically tested rack-mounted servers and storage equipment in an IT rack, the results were used as a pass/fail criteria for...

    Provided By Dell

  • Case Studies // Aug 2012

    Flagler College Achieves 84% Storage Savings Along With Replication for Comprehensive Disaster Recovery

    Florida's Flagler College is a growing dynamic institution of higher education. In order to meet retention policies, Flagler College faced the inevitable purchase of more tape storage, even as the physical location loss of around 1TB of data loomed because of legacy solution inefficiencies. Flagler chose Dell AppAssure's disaster recovery...

    Provided By Dell

  • Case Studies // Mar 2013

    Protecting Customer Data Against Outages

    One of Arkansas' leading providers of managed IT services, Datamax, operates five facilities and offices in three U.S. states. Datamax needs to ensure that its customers can recover quickly and inexpensively in the event of an IT outage and continue working productively. To mitigate the risk of systems downtime, Datamax...

    Provided By Dell

  • White Papers // Jun 2011

    ORC International Database Manageability and Productivity Cost Comparison Study: Oracle Database 11g Release 2 vs. IBM DB2 Enterprise 9.7

    This in-depth comparative productivity cost study compares two products, employing pre-defined tasks and steps that DBAs perform daily or regularly. DBAs were interviewed about the amount of time they typically spent in each of the four areas of study to determine the weighted workload value for each subject area, and...

    Provided By Oracle

  • White Papers // Jan 2012

    ORC International Database Manageability and Productivity Cost Comparison Study: Oracle Database 11g Release 2 vs. Microsoft SQL Server 2008, Release 2

    This in-depth study compared the ease of deployment and management capabilities of Oracle Database Appliance and Microsoft SQL Server, employing pre-defined tasks and steps that DBAs perform daily or regularly on a high availability platform. For this study, the tools provided out of the box with each platform were the...

    Provided By Oracle

  • White Papers // Jan 2012

    Enterprise Cloud Infrastructure for Dummies

    Cloud computing, and specifically Infrastructure as a Service (IaaS), offers many benefits to an enterprise. Cloud computing has matured into a production grade model for the enterprise. When designing cloud infrastructure architecture, multiple design methodologies are available. Selecting the right methodology is critical, with the integration and optimization of components...

    Provided By Oracle

  • Podcasts // Jan 2014

    High-Availability Clustering with Novell Open Enterprise Server 2-Part 2 of 2

    In this podcast, the speaker continues their exploration of fault tolerance and high availability with a look at the actual process for installing Novell Cluster Services 1.8 and setting up Novell Open Enterprise Server 2 Linux clusters.

    Provided By Novell

  • White Papers // Sep 2012

    Deriving value from SOA with data grids

    This white paper demonstrates that a data grid infrastructure, built with clustered cahing, can help you avoid "weak link" vulnerabilities that can sabotage SOA strategies. Discover why the data grid offers improved data access that can create a competitive edge, improve financial performance, and sustain customer loyalty. Download this free...

    Provided By Oracle

  • White Papers // Dec 2012

    Implementing a Middleware Foundation for Cloud

    This free white paper shows that Oracle WebLogic Suite packages many essential middleware capabilities to help organizations implement application grid concepts. Learn about the technical components of the suite to create an infrastructure layer that pools and dynamically provisions the resources on which business applications and SOA run. Download this...

    Provided By Oracle

  • White Papers // Sep 2012

    Predictable Performance and Unlimited Scalability with Oracle WebLogic

    Competitive markets, business models, and consumer preferences change quickly, and keeping up requires making changes to existing software or writing entirely new applications. Having a powerful and flexible application server platform can help business leaders meet these challenges. Read this white paper to learn about a strategic application server that...

    Provided By Oracle

  • White Papers // Mar 2012

    Oracle Fusion HCM Cloud Applications: A Buyer's Guide for CIOs

    HR is flocking to the cloud. The benefits of accessibility, efficiency and cost effectiveness are obvious. But every CIO knows that moving to SaaS-based system for HR comes with many caveats and ramifications that may not be obvious to non-technical buyers. This whitepaper explores six key technical questions that every...

    Provided By Oracle

  • White Papers // Oct 2012

    Complexity and Accelerate Enterprise Cloud Infrastructure Deployments - A Business White paper

    To reap the full benefits of cloud computing, the IT infrastructure must run efficiently. Many organizations, however, are operating an IT infrastructure that has been cobbled together over time and is based on disparate technologies that often are aging, labor intensive to maintain, and difficult to adapt to changing workloads....

    Provided By Oracle

  • White Papers // Oct 2012

    Process-Centric Banking: The Promise of BPM Technology for Financial Services Institutions

    For many financial institutions, the rapid pace of innovation, coupled with geographic expansion, has resulted in many new back-office, mid-office, and front-office business processes. These processes are often at the heart of the enterprise and are the basis for what differentiates one financial services institution from another. Outdated information...

    Provided By Oracle

  • White Papers // Apr 2012

    Reducing Total Cost of Ownership through Vertical Integration

    Virtualisation and cloud computing have become increasingly important to increase flexibility and support growing business requirements for new IT services. An unfortunate reality with multivendor environments is that they can lead to increased complexity and higher operating costs - bulk of resources are on maintaining and operating existing IT services....

    Provided By Oracle