IT Policies

  • White Papers // Sep 2014

    Could your content be working harder and smarter?

    Equipping IT with the resources that they need to optimize the user experience to match that of consumer applications can help you achieve the business outcomes you want, while making the most of your enterprise content management (ECM) investments.

    Provided By IBM

  • White Papers // Sep 2014

    Aberdeen: Improving Efficiency and Reducing Costs

    Analyst Insight report from Aberdeen on HCM trends that examines how organizations are digitizing information & investing in document management solutions to lift administrative burden placed on HR, centralize all information & improve the way they operate.

    Provided By IBM

  • White Papers // Sep 2014

    Forrester: The Business Value of Social Content

    Analyst report from Forrester on how leading organizations are investing in integrated collaborative and social solutions, and find out how to develop a strategy that will drive the most value for your business.

    Provided By IBM

  • White Papers // Sep 2014

    Novartis AG Increases Disposition Capability Ten-fold

    Novartis, the multinational pharmaceutical company, required an efficient, defensible approach to retain information of business value or subject to regulatory requirement, preserve information needed for litigation and discard unnecessary information.

    Provided By IBM

  • White Papers // Sep 2014

    Buyer Brief: Improving the Management and Governance of Unstructured Data

    Maximize efficiency with deeper insight to data value and automated, policy-based compliance, retention & disposition.

    Provided By IBM

  • White Papers // Sep 2014

    Store Less, Spend Less: Managing Data According to Its Economic Value

    Not storing data is cheaper than storing it. As enterprise data continues to grow and IT budgets remain flat, organizations need to more effectively maximize existing storage capacity and manage storage spend based on data value. In this white paper, Enterprise Strategy Group Sr. Analyst Mark Peters demonstrates how IBM's...

    Provided By IBM

  • White Papers // Sep 2014

    Disposing of Digital Debris: Information Governance Strategy and Practice in Action

    Read this report from the Compliance, Governance and Oversight Council (CGOC) to learn how to reduce costs and increase performance by disposing of digital debris.

    Provided By IBM

  • White Papers // Sep 2014

    Information Lifecycle Governance Leader Reference Guide

    Data is growing at unprecedented rates. But how much of it is useful to your business? Read this leader guide from the Compliance, Governance and Oversight Council (CGOC) to learn how to deal with excessive data, get more value from information assets, control costs, ensure compliance, and reduce risk.

    Provided By IBM

  • White Papers // Sep 2014

    Information Lifecycle Governance Requirements Kit

    Data volumes are getting out of control, but choosing the right information life cycle governance solution can be a huge challenge, with multiple stakeholders, numerous business processes, and extensive solution requirements. Use this requirements kit from the Compliance, Governance and Oversight Council (CGOC) to find the tools and technology you...

    Provided By IBM

  • White Papers // Sep 2014

    Are You a Data Hoarder?

    This Information Week article discusses the big data craze’s impact on IT managers. In conjunction with the Compliance, Governance and Oversight Council (CGOC), the article explores how hoarding your organization’s data may be a bad idea.

    Provided By IBM

  • Case Studies // Sep 2014

    US Industrial Products Company Enhances Compliance

    This case study explores how one US company was inspired by the TV appearance of IBM Watson to revolutionize their records management company wide, a discovery with far-reaching implications for your organization as well as categorizing content consistently, uniformly and accurately, complying more easily with internal and governmental compliance, and...

    Provided By IBM

  • White Papers // Sep 2014

    The Central Role of Content Management in Case Management

    MWD Advisers report on how Case Management technology can help drive effective outcomes and how a clear Content Management strategy underpins success in Case Management.

    Provided By IBM

  • White Papers // Sep 2014

    Winning the Paper Wars - Capture the Content and Mobilize the Process Troops

    The paybacks from paper-free processes can be dramatic: much improved response times and greater productivity of back-office staff. Extending capture to mobile devices provides even closer coupling to back-office workflows. Yet the progress being made towards paper-free processes is very slow. In this report, AIIM looks at the reasons for...

    Provided By IBM

  • White Papers // Aug 2014

    The Future of Service Desk

    What does the future of the service desk look like? Of course, the answer to this question depends on how far ahead we want to look. What can we do right now to prepare for the future? The first thing is to ensure that you have all the service...

    Provided By Citrix

  • White Papers // Aug 2014

    BYOD - The Future of IT is Now

    The wave toward Bring Your Own Devices (BYOD) and Bring Your Own Applications (BYOA) has been building since roughly 2007, but has now become a tsunami. Many organizations are realising the variety of benefits provided by BYODA and are embracing them. However, while IT may have warmed to the...

    Provided By Citrix

  • White Papers // Aug 2014

    7 Key Steps to ITSM Goodness

    Every service management project or operation must be built as a collaborative process with customers, and it must be focused on business outcomes, not simply based around technology or process. ITSM Goodness targets the need to listen to customers and to establish a structure of outcome-driven services. This Whitepaper...

    Provided By Citrix

  • eBooks // Aug 2014

    Sensible Service Management eBook

    This Sensible service management guide written by Rob England, the IT Skeptic, aims to cut through all the noise and jargon to tell IT managers why service management can be useful and why it doesn’t need to be so complex. The guide is broken into 11 best practices. Check this...

    Provided By Citrix

  • White Papers // Aug 2014

    IBM PureApplication System for IBM WebSphere Application Server Workloads

    Businesses that depend on web applications look to increase efficiency and reduce complexity, but many tasks required for application development and deployment are time-consuming and costly. IBM PureApplication System for IBM WebSphere Application Server can address these challenges.

    Provided By IBM

  • White Papers // Aug 2014

    Empowering your Organization Through Patterns of Expertise

    The skills needed to design, test, configure and integrate solutions can be costly. IT managers may be unable to develop and deploy applications efficiently, even in virtual and cloud environments. IBM PureSystems is designed to deliver faster time-to-value, reduced costs and lower risk.

    Provided By IBM

  • White Papers // Aug 2014

    Easily deploy and move enterprise applications in the cloud

    "What if your organization could take advantage of emerging business opportunities by deploying new applications dramatically faster than you ever could before? What if you could increase the value of your existing application investments by leveraging them in the cloud—and easily move your apps across off-premises and on-premises cloud options?...

    Provided By IBM

  • White Papers // Aug 2014

    The Future of Data Services Delivery and Management Starts Here

    When today’s businesses succeed, they can outstrip the capabilities of existing data systems. Data workloads are evolving and as a result data services need to be more robust and scalable. IBM PureApplication System and IBM PureData System for Transactions are designed to meet these needs.

    Provided By IBM

  • White Papers // Aug 2014

    Simple is STILL Better - Embraced Speed & Simplicity for a Competitive Edge

    First generation warehouses were not designed to manage data at today's volume or variety. Coercing older technologies to satisfy new demands can be inefficient, burdensome and costly. Read how IBM PureData System for Analytics is built for simplicity and speed.

    Provided By IBM

  • White Papers // Aug 2014

    Forrester Report: Build a Better Business Case for UC

    This report details Forrester Research, Inc.’s recommendation for IT professionals building out a Unified Communications and Collaboration infrastructure within their business. The key to success of a UC deployment is delivering benefits to both users and business units. This report guides IT professionals through the key needs, drivers, and likely...

    Provided By ShoreTel

  • White Papers // Jul 2014

    Simplifying cloud management and data center automation

    This white paper explores the value of standardizing and automating cloud services with a flexible platform, such as IBM Cloud Orchestrator. Learn how to orchestrate the development, deployment and management of cloud services - helping to reduce IT costs and accelerate service delivery.

    Provided By IBM

  • White Papers // Jul 2014

    IBM Cloud solution reduces e-commerce service deployment times by as much as 85 percent (case study)

    Manual processes inhibited the ability of Wuxi Lake Cloud to meet customer demand for rapid e-commerce system deployment. After deploying IBM SmartCloud software the company significantly decreased system deployment and recovery times.

    Provided By IBM

  • Webcasts // Jul 2014

    Video: Cognizant delivers reliable, scalable knowledge management support

    This leading provider of IT consulting and business processes achieves an 80 percent reduction in client ticket volumes and a 40 percent improvement in mean-time-to-resolution rates with IBM SmartCloud Control Desk software.

    Provided By IBM

  • White Papers // Jul 2014

    Whitepaper: The compelling case for a business focus in IT service management

    IBM SmartCloud Control Desk enables organizations to integrate and automate asset and IT service management across data centers, cloud-based environments and endpoints to bridge silos of capabilities, minimize management complexity and provide user simplicity.

    Provided By IBM

  • White Papers // Jul 2014

    Maximize your UC&C Outcomes

    Unified communications and collaboration (UC&C) solutions like Microsoft® Lync® are transforming the workplace. With presence, real-time voice, HD video, and rich collaboration capabilities seamlessly integrated into their office productivity suite, today’s employees can engage customers and connect with colleagues and partners from anywhere, at any time, using any device. Read...

    Provided By HP US

  • Research // Jul 2014

    2014 Gartner Magic Quadrant for Web Application Firewalls

    Gartner, Inc. has released the 2014 Magic Quadrant for Web Application Firewalls. Imperva has been positioned as the Leader in this quadrant based on completeness of vision and ability to execute in the Web Application Firewall market. Register now to view the complete report.

    Provided By Imperva

  • Webcasts // Jul 2014

    Not Enough: IPSs and NGFWs Leave Dangerous Gaps in Enterprise Security

    Network security solutions are no longer enough to protect enterprises. Despite huge investments in the latest intrusion prevention systems (IPS) and next-generation firewalls (NGFWs), companies are still getting hacked. To protect against web-based threats, organizations need a web application firewall. In this on-demand webinar, Research Director Adam Hils of lead...

    Provided By Imperva

  • Videos // Jul 2014

    Monitor and Protect Critical Web Applications with a Web Application Firewall

    Web applications are a prime target for hackers because they are easily accessible and can yield highly valuable data. Companies need to protect their websites, but without compromising performance. Imperva’s Web Application Security solutions continuously adapt to evolving threats, and enable security professionals, network managers, and application developers to mitigate...

    Provided By Imperva

  • Research // Jul 2014

    Web Application Firewalls Are Worth the Investment for Enterprises

    Firewalls and intrusion prevention systems don't provide sufficient protections for most public-facing websites or internal business-critical and custom Web applications. Here, we explain how Web application firewalls help security leaders to better protect Web applications in their organizations. This Gartner report: Covers the major features of WAF technology...

    Provided By Imperva

  • White Papers // Jul 2014

    NSS Labs Report: Breach Detection Systems Comparative Analysis

    In recent NSS Labs testing, Trend Micro™ Deep Discovery scored the highest in breach detection of all products, including those from AhnLab, Fidelis, FireEye, Fortinet, and Sourcefire. Download NSS Labs' 2014 Security Value Map (SVM) for Breach Detection Systems to compare test results and see why Deep Discovery should...

    Provided By TrendMicro

  • Case Studies // Jul 2014

    Cincinnati Zoo transforms customer experience and boosts profits

    The Cincinnati Zoo & Botanical Garden is one of the nation's most popular attractions, a Top 10 Zagat-rated Zoo, and a Top Zoo for Children according to Parent's Magazine. Each year, more than 1.3 million people visit its 71-acre site, which is home to more than 500 animal and 3,000...

    Provided By IBM

  • White Papers // Jul 2014

    Anticipate, engage and deliver exceptional web experiences.

    IBM Customer Experience Suite and IBM Intranet Experience Suite help organizations delight customers through a consistently exceptional web experience and empower employees with the social business tools they need to drive better business results. IBM Customer Experience Suite features rich, integrated capabilities for managing web content, real-time social communications, robust...

    Provided By IBM

  • White Papers // Jul 2014

    DevOps: Why IT Operations Managers Should Care About the Cloud

    Savvy enterprises are discovering that the cloud holds the power to transform IT processes and support business objectives. IT departments can use the cloud to redefine the continuum of development and operations—a process that is becoming known as DevOps. Download the Executive Brief DevOps: Why IT Operations Managers Should Care...

    Provided By IBM

  • White Papers // Jul 2014

    Why Choice and Control are Critical to a Successful Cloud Strategy

    It’s true that many businesses today are taking advantage of cloud technology. It’s also true that far more have yet to adopt it in any meaningful way. What’s missing for most organizations is an approach that enables them to leverage the benefits of the cloud—like agility, cost containment and speed...

    Provided By IBM

  • White Papers // Jul 2014

    New Approach of Generating Business Tool for Gathering Information Using Intelligent Agent Technology

    Intelligent agent is a new approach for generating software application for business purpose. The process of generating business tool is based on the concept of business intelligent. Business intelligent is the technique used in spotting digging out and analyzing business data such as sales revenue by products and departments or...

    Provided By International Journal of Latest Trends in Engineering and Technology (IJLTET)

  • Downloads // Jun 2014

    Webroot protects your devices everywhere

    SecureAnywhere Endpoint Protection offers instantaneous protection and fast scans without the hassle of time-consuming patches and signature updates. You can get your free trial today - just click "download", fill out and submit the form, and we'll email you a download link and instructions. Then just go to your...

    Provided By Webroot Software

  • White Papers // Jun 2014

    IBM MobileFirst Collaboration Services service profile

    In an increasingly mobile and far-flung business world, unified communications and collaboration (UCC) is becoming a must-have capability. By converging voice, data and video communications, UCC provides instant messaging, softphones, online meetings and other capabilities to improve productivity while reducing costs for travel and telecommunications. Read this service profile to...

    Provided By IBM

  • Downloads // Jul 2004

    Microsoft Access Help Desk Database

    Use this sample Microsoft Access Help Desk database as a simple substitute for commercial help desk software. It provides pertinent customer information with tabs to track call details as well as create reports.

    Provided By TechRepublic

  • Downloads // Sep 2001

    Sample service level agreement for application support

    Consulting firms that provide support to their clients use service-level agreements to make sure both sides get what they need. This SLA template, updated in November 2003, can be used to hammer out what consultants will provide for their clients.

    Provided By TechRepublic

  • Downloads // Jun 2006

    IP subnetting made easy

    IP subnetting is a fundamental subject that's critical for any IP network engineer to understand, yet students have traditionally had a difficult time grasping it. After years of watching confused students struggle through school and in practice when dealing with subnetting, TechRepublic's George Ou created a simple, graphical approach that...

    Provided By George Ou

  • Research // Jul 2014

    2014 Gartner Magic Quadrant for Web Application Firewalls

    Gartner, Inc. has released the 2014 Magic Quadrant for Web Application Firewalls. Imperva has been positioned as the Leader in this quadrant based on completeness of vision and ability to execute in the Web Application Firewall market. Register now to view the complete report.

    Provided By Imperva

  • White Papers // Apr 2014

    10 Things Every Web Application Firewall Should Provide

    Securing Web applications against cybercriminals, hacktivists, and state-sponsored hackers is a never-ending effort. Hackers evade traditional network security defenses to take down websites and to steal data. Malicious users probe websites around-the-clock looking for vulnerabilities. Automation tools such as off-the-shelf attack toolkits and botnets make it...

    Provided By Imperva

  • White Papers // Feb 2014

    FTP vs MFT: Why it’s time to make the change

    Get the facts you need to make the case for managed file transfer. Read the report to get head-to-head comparisons of cost, reliability, visibility, security & management and get the information you need to make a compelling case for moving to MFT.

    Provided By IBM

  • eBooks // Mar 2014

    6 Secrets to Offering Exceptional Customer Service

    The vast majority of people are not experiencing great service. Nearly a third of consumers believe that businesses are now paying less attention to providing good customer service. On top of that, just 7% of those polled say that customer service experiences they have with companies typically exceed their...

    Provided By Salesforce.com

  • Videos // Jul 2014

    Monitor and Protect Critical Web Applications with a Web Application Firewall

    Web applications are a prime target for hackers because they are easily accessible and can yield highly valuable data. Companies need to protect their websites, but without compromising performance. Imperva’s Web Application Security solutions continuously adapt to evolving threats, and enable security professionals, network managers, and application developers to mitigate...

    Provided By Imperva

  • Research // Jul 2014

    Web Application Firewalls Are Worth the Investment for Enterprises

    Firewalls and intrusion prevention systems don't provide sufficient protections for most public-facing websites or internal business-critical and custom Web applications. Here, we explain how Web application firewalls help security leaders to better protect Web applications in their organizations. This Gartner report: Covers the major features of WAF technology...

    Provided By Imperva

  • White Papers // Apr 2014

    Preparing Audit Ready Financials - Best Practices to Avoid Common Pitfalls

    Independent external audits of GAAP financial statements are an inescapable reality for finance professionals. External audits are required by statute for public companies and are also becoming the norm among private companies experiencing growing demands for transparency from regulators, investors, and other stakeholders. Cloud accounting software helps finance teams...

    Provided By Intacct

  • White Papers // Jun 2014

    The 2015 Buyer's Guide to Accounting and Financial Software

    In the last few years, the demands on the finance department—from real-time reporting to global consolidation—have increased significantly. At the same time, the choices for accounting and financial software have become much more complex. How do you begin to research, evaluate, and select the right software for your business? ...

    Provided By Intacct

  • Downloads // Nov 2012

    ASP.NET developer interview cheat sheet

    This list of open-ended proficiency questions and answers will come in handy for hiring managers interviewing ASP.NET developer candidates -- and it will be a useful interview prep tool for the candidates themselves.

    Provided By Tony Patton

  • White Papers // Mar 2014

    Best Practices for recruiting the right talent

    This white paper examines best practices in recruiting and the technology behind those practices. It discusses how to reduce time to hire by up to 50 percent, reduce cost per hire by up to 70 percent, and improve recruiter efficiency in finding the right talent.

    Provided By Oracle

  • White Papers // Jul 2014

    Maximize your UC&C Outcomes

    Unified communications and collaboration (UC&C) solutions like Microsoft® Lync® are transforming the workplace. With presence, real-time voice, HD video, and rich collaboration capabilities seamlessly integrated into their office productivity suite, today’s employees can engage customers and connect with colleagues and partners from anywhere, at any time, using any device. Read...

    Provided By HP US

  • eBooks // Feb 2014

    Achieve Deeper Network Security and Application Control (ebook)

    Next-generation firewalls have revolutionized network security. Traditional firewalls that focus on stateful packet inspection and access control rules are ineffective. Learn how to protect your organization from ever-evolving threats with a firewall that delivers a deeper level of network security.

    Provided By Dell Software

  • White Papers // Apr 2014

    What Next Generation Firewalls Miss: 6 Requirements to Protect Web Applications

    Web application attacks threaten nearly every organization with an online presence. While some security vendors contend that their next generation firewalls can stop Web attacks, these products lack essential Web security features, leaving customers exposed to attack. This white paper lays out the six key requirements needed to protect Web...

    Provided By Imperva

  • White Papers // Jul 2008

    Application Retirement: Road Map for Legacy Applications

    As technology becomes obsolete and organizations deploy new applications, many enterprise applications wind up outliving their usefulness and become known as a "Legacy application". Every organization needs to be actively looking at their IT portfolios for applications, systems, and platforms that cost them more to maintain than the value they...

    Provided By Solix Technologies

  • White Papers // Jun 2005

    Problem Management - Key Best Practices

    The ITIL framework supplies an excellent relational model on how to manage Incidents, Problems and Changes. But this model becomes much more powerful when best practices are applied; such as planning and documenting Roles and Responsibilities, proper Operational Metrics and defined processes for Knowledge Management, Root Cause Analysis, ROI Calculation...

    Provided By NetworkD

  • White Papers // Jun 2014

    HP Data sheet: IT process automation across physical, virtual, and cloud architectures

    In this report HP Data sheet: IT process automation across physical, virtual, and cloud architectures brings some insights on how to overcome the increasingly complex data centre challenges and implement a successful IT process automation.

    Provided By HP US

  • White Papers // Oct 2013

    Know What Your Customers Want Before They Do

    Webcast Summary: Today’s consumers and B2B companies only want interactions that are relevant, personalized, and based on a customer’s situation and preferences. Companies that fail to provide relevant offers will be left behind.

    Provided By Oracle

  • White Papers // Jul 2011

    Balancing Profitability and Risk in Banking: Overcoming Common Risk Analysis and Reporting Challenges

    Banks need a robust enterprise risk analysis and reporting solution to improve reporting accuracy and efficiency while reducing the costs and burdens of compliance. This paper will focus on the many risk reporting challenges facing banks. It will then outline the best practices banks need to improve reporting and manage...

    Provided By SAP

  • White Papers // Feb 2014

    Research - Google Apps ranked #1 by Radicati

    The Radicati Group has done some homework for companies choosing a cloud business email provider. In a report entitled “Cloud Business Email - Market Quadrant 2013”, the firm ranks Google Apps for Business ahead of all other players. A summary of Radicati’s findings can be downloaded here. Download this quick...

    Provided By Google

  • White Papers // Oct 2013

    HP ProLiant DL360p & DL380p Gen8 Servers: Power, Flexibility and Serviceability

    Explore the Power, Flexibility and Serviceability HP ProLiant DL360p and DL380p Gen8 Servers The DL360p and DL380p deliver innovative advances in performance, serviceability and lifecycle automation to address the pressing demands of today’s data-intensive and virtualized IT environments. Based on the HP ProActive Insight architecture, these intelligent servers can...

    Provided By HP & Intel® Xeon® Processor

  • Downloads // Feb 2005

    Create a site for e-commerce with PHP, MySQL, and PayPal

    This how-to article offers step-by-step instructions for adding e-commerce capabilities to your existing Web site using PHP, MySQL, and PayPal. The method outlined here lets you add e-business functionality to your corporate portal without a major allocation of scarce development resources.

    Provided By TechRepublic

  • Tools & Templates // Aug 2002

    Sample project proposal template

    Being able to quickly explain the potential benefits of an added Web site feature can help a consultant address a client's concerns over a project's importance. This project proposal sheet will help persuade your clients to take the plunge.

    Provided By TechRepublic

  • Book chapters // Jul 2005

    Measure help desk performance more effectively

    This sample chapter, taken from McGraw-Hill's Introduction to Help Desk Concepts and Skills, examines different approaches to measuring help desk performance. Accurately measuring help desk performance is challenging. Statistics that seem impressive at first glance are often misleading when examined more closely. Help desk managers must look beyond an...

    Provided By McGraw-Hill Professional

  • Downloads // Feb 2006

    Avoid support headaches with this program rollout checklist

    Rolling out a new application can introduce chaos among users and support staff if the process isn't handled in an organized way. This comprehensive checklist will help you gather the information you need to manage the rollout and minimize support overhead. A poorly planned rollout of a new application...

    Provided By TechRepublic

  • Downloads // Jan 2006

    Troubleshoot 10 common Exchange problems with these expert answers

    This list outlines 10 common Exchange problems and solutions. This handy two-page list outlines 10 familiar Exchange problems and an assortment of solutions. From user access errors to mail delivery problems, this list is great quick reference for every Exchange administrator.Here's a sample:Number 1: Users cannot access server. -...

    Provided By TechRepublic

  • Downloads // Oct 2009

    100 keyboard shortcuts for moving faster in Windows 7

    You don't have to experiment to find out which traditional shortcuts still work in Windows 7 -- or search for ones that have been added to the new OS. Just refer to this quick reference to speed common Windows 7 tasks.

    Provided By Greg Shultz

  • White Papers // Jan 2014

    Phishing – The latest tactics and potential business impacts

    You no longer need to be a sophisticated hacker to commit fraud on the Internet. Anyone who is motivated can join in, thanks to the off-the-shelf phishing kits provided by a thriving cybercrime ecosystem. From virtual server hacking to mobile phone scams, phishing is a potent threat and can seriously...

    Provided By Symantec

  • White Papers // Oct 2013

    Top ten criteria for selecting a managed services provider

    When you’re faced with growing expectations to create business value with limited resources, where can you turn? Increasingly, IT organizations are looking to trusted IT services providers like IBM to help reduce cost, manage complexity, maintain leading-edge skills and adopt technology innovation. Read the white paper to find out how...

    Provided By IBM

  • Downloads // Dec 2010

    My 10 favorite Office tips of the year

    During 2010, Susan Harkins wrote more than 200 tips to help Office users and the techs who support them. To wrap up the year, she's selected 10 of the ones she (and TR members) liked the most.This download is also available as an entry in our 10 Things blog.

    Provided By Susan Harkins

  • Downloads // Feb 2011

    10 easy ways to speed up an Access database

    Even your least technical Access users can improve the performance of their databases. Susan Harkins shares some basic tips those users can put to work right away.This download is also available as an entry in our 10 Things blog.

    Provided By Susan Harkins

  • Downloads // Mar 2011

    Five tips for efficient file management in Windows 7

    Share these tips with Windows 7 newbies to reduce initial confusion and help them get up to speed quickly.This download is also available as an entry in our Five Tips blog.

    Provided By Susan Harkins

  • Downloads // Apr 2011

    10 cool add-ins for Office 2007 and 2010

    Add-ins let you enhance your Office apps so they can do more things -- and do things better. Susan Harkins combed through the vast sea of Office add-ins to produce this list of winners.This download is also available as an entry in our 10 Things blog and as a...

    Provided By Susan Harkins

  • Downloads // Jun 2010

    10 QuickBooks issues and how to resolve them

    When something goes wrong with QuickBooks, the consequences can be pretty dire. Luckily, many common problems are easy to fix -- once you know about them.This download is also available as an entry in our 10 Things blog.

    Provided By Jack Wallen

  • Downloads // Mar 2011

    Five tips for faster Web browsing

    If you're wasting too much time waiting (and waiting and waiting) for Web pages to load, give these tips a try. You should see an immediate, noticeable boost in speed, making your browsing experience faster and more efficient.This download is also available as an entry in our Five Tips blog.

    Provided By Jack Wallen

  • Downloads // Apr 2011

    Five tips for using Ccleaner to degunk your system

    Ccleaner is one of the best all-around tools for keeping your computer optimized and free of the junk that accumulates from Internet surfing, obsolete apps, and other fragments that clog up your system.This download is also available as an entry in our Five Tips blog.

    Provided By Jack Wallen

  • Book chapters // Aug 2006

    CCNA 1 Labs and Study Guide: Networking Basics

    Boost your understanding of networking basics and prepare for CCNA 1 course assessments with this chapter from Networking Basics CCNA 1 Labs and Study Guide, the revised and only authorized labs and study guide for the Cisco Networking Academy Program CCNA 1 curriculum. In the study guide section, test...

    Provided By Cisco Press

  • Downloads // Jun 2010

    Remove the Internet Explorer Content Advisor Password

    Users wanting to disable the Internet Explorer Content Advisor will sometimes find they have forgotten the required password. Fortunately, this annoying little problem can be solved quickly with a Windows Registry edit. This download is also available as an entry in the TechRepublic Microsoft Windows Blog.

    Provided By Mark W. Kaelin