Leadership

The IT leader's role is changing as more and more of a company's success depends on its technology. See what you need to know to be a premier tech leader.

  • White Papers // Apr 2014

    Gaining the delivery performance advantage

    This briefing will show you how to gain a delivery performance advantage over your competitors by addressing four key issues. Make sure that your delivery performance can stand up to your competition by placing more focus on customer satisfaction.

    Sponsored By Quintiq

  • White Papers // Apr 2014

    Taming Passenger Rail Disruptions

    This briefing details four insights that can help your business overcome passenger rail disruptions. Based on the latest research in disruption management, these insights will be of help to anyone who is involved in rail planning and scheduling.

    Sponsored By Quintiq

  • White Papers // Apr 2014

    Top 4 hazards successful protein processors face

    This briefing outlines four hazards successful protein processors face. By avoiding these hazards, you can take full advantage of your planning processes and improve the efficiency and profitability of your operations.

    Sponsored By Quintiq

  • White Papers // Apr 2014

    Future-proof your mobility strategy with Dell Enterprise Mobility Management

    Looking for ongoing ways to securely connect your mobile team to the resources they need today and in the future? Read this new white paper to learn how Dell Enterprise Mobility Management can help your IT team adapt as devices, operating systems and work habits constantly evolve.

    Sponsored By Dell Software

  • White Papers // Mar 2014

    5 questions organizations with complex labor rules should be asking

    This briefing asks five tough questions about how you manage complex labor rules. By answering these questions, you can identify an adaptable scheduling system that best suits your workforce and business requirements.

    Sponsored By Quintiq

  • White Papers // Mar 2014

    4 ways to turn pilot staffing and training into a competitive advantage

    This briefing talks about how to turn pilot staffing and training into a competitive advantage. This briefing offers insight to optimally solve complex vacation and career planning challenges to gain an advantage in the aviation industry.

    Sponsored By Quintiq

  • White Papers // Mar 2014

    CARe Auto Body decreases load times and employee stress with Quintiq

    This case study looks at how the CARe Auto Body decreased lead times and employee stress using Quintiq software.

    Sponsored By Quintiq

  • White Papers // Mar 2014

    Belgian Radio and Television (VRT) manages flexible staff and resource planning

    This case study looks at how Belgian Radio and Television (VRT) manages its flexible staff and resource planning by using Quintiq’s planning solution.

    Sponsored By Quintiq

  • White Papers // Mar 2014

    Aluminum giant Hydro improves performance and saves time with Quintiq

    This case study shows how the giant aluminum company Hydro improves performance and saves time by using Quintiq’s metals solutions.

    Sponsored By Quintiq

  • White Papers // Mar 2014

    5 things delivery performance stars know about tactical inventory planning

    This briefing lists five things delivery performance stars know about tactical inventory planning. It includes proven strategies to reduce lead times, improve delivery performance, minimize inventory and satisfy customers.

    Sponsored By Quintiq

  • White Papers // Mar 2014

    4 pitfalls of S&OP implementations

    This briefing lists 4 pitfalls of S&OP implementations that keep companies from getting the most out of their S&OP systems. While implementing S&OP is never easy, avoiding these pitfalls can enable your company to succeed in its S&OP endeavors.

    Sponsored By Quintiq

  • White Papers // Mar 2014

    The 3 Dimensions of Integrated Business Planning

    Effective IBP ensures an optimal equilibrium between supply and demand, optimizes workforce planning and gives the CFO and other C-level managers a comprehensive view of each department’s goals.

    Sponsored By Quintiq

  • White Papers // Mar 2014

    Fast tracking Integrated Business Planning

    This briefing discusses integrated business planning (IBP) and mechanics behind it. IBP is integrates processes, tools and business competencies. IBP can prepare your business to grow, gain more profit, and beat the competition.

    Sponsored By Quintiq

  • White Papers // Mar 2014

    ERP in the Cloud and the Modern Business

    Businesses are realizing that the cloud is the future of enterprise software and offers many attractive business benefits. But there is much to think about when evaluating the potential move to a cloud model, especially for core systems like ERP. View IDC’s WhitePaper: ERP in the Cloud and the Modern...

    Sponsored By Oracle

  • White Papers // Mar 2014

    Empowering Modern Finance - The CFO as Technology Evangelist

    The CFO as Technology Evangelist is a research report commissioned by Oracle and Accenture, in collaboration with Longitude Research, that explores how modern CFOs and finance executives are adopting emerging technologies within their finance functions to enable the development of new capabilities and to transform the role of finance.

    Sponsored By Oracle

  • White Papers // Mar 2014

    Report on How Human Capital and Talent Technology are Influencing Global Business

    Examing survey results from a poll of senior business leaders and human resource executives, this joint report from Deloitte and Oracle takes a closer look at how businesses are using human capital management (HCM) technology to meet their growth goals. Download now to take an in depth look at this...

    Sponsored By Oracle

  • White Papers // Mar 2014

    CEO Perspectives: How HR Can Take a Bigger Role in Driving Growth

    This survey report by the Economist Intelligence Unit investigates whether the HR function is forging a close relationship with the CEO. It explores the nature of these working relationships, how they have been affected by the economic downturn and how they vary across industries and regions.

    Sponsored By Oracle

  • White Papers // Mar 2014

    Seven Steps to Building a High-Impact Learning Culture

    Want to build a high-impact learning culture in your organization? This executive brief outlines the key steps in buildling an organizational culture that nurtures learning and helps employees live up to their fullest potential.

    Sponsored By Oracle

  • White Papers // Mar 2014

    The New Business of Business Leaders: Hiring and Onboarding

    This paper explores the role of business leaders in driving talent management functions, specifically around hiring and onboarding challenges. It discusses how talent intelligence helps business leaders find better candidates faster, make better build/buy/rent decisions, decrease new hire time-to-proficiency, and decrease the number of new hires who quickly leave.

    Sponsored By Oracle

  • White Papers // Mar 2014

    Deal Management Mobilized: How the Best-in-Class Close the Sale Anywhere, Anytime, with Any Device

    Dramatic shifts in workplace norms as a result of remote sales teams are now a reality, as field-based personnel perform so many vital selling and strategic account management business functions, more effectively armed with tablets than ever before. Aberdeen research conducted for Sales Performance Management 2012: How the Best-in-Class Optimize...

    Sponsored By Oracle

  • Webcasts // Mar 2014

    On-demand Webcast: Smart Strategies for Data Backup and Recovery

    Everyone knows the dire consequences of data loss. The key is how to work pre-emptively to avoid them by employing smart strategies for backup and recovery. Smart strategies are centered around an essential understanding of why systems fail and what can be done to play it safe with your...

    Sponsored By Unitrends

  • White Papers // Feb 2014

    A New Model for User Engagement

    The workforce has changed dramatically. Companies today must embrace technology and innovation to attract the younger set—yet remain traditional enough to retain their more experienced employees. How can you provide new systems and features to engage all types of users? This white paper from Workday looks at how the growing...

    Sponsored By Workday

  • White Papers // Feb 2014

    Avoiding Cloud Security Audit Pitfalls

    INetU regularly comes across pitfalls that make cloud audits more painful for its SaaS clients and their end customers when they undergo on-site and survey audits. Preparation is the key to successfully navigating cloud audits and one of the biggest points of preparation is knowledge. Whether a SaaS service provider...

    Sponsored By INetU

  • White Papers // Feb 2014

    Post-Breach Survival Guide

    The onslaught of cyber-attacks and organized criminals seeking to steal corporate data has put even the most well-defended organizations at risk of suffering a data breach. While organizations shouldn’t give up their efforts to institute preventative IT security controls, they should also steel themselves to the all-too-real possibility of suffering...

    Sponsored By INetU

  • White Papers // Feb 2014

    Measuring Customer Satisfaction with Support Services

    For companies that sell products or services that require technical support, the support customers receive might be the only personal experience they can use to gauge their satisfaction with an organization. Since, for many of these organizations, customer satisfaction directly affects revenue, measuring customers’ satisfaction with the service experience and...

    Sponsored By LogMeIn Rescue

  • White Papers // Feb 2014

    Gartner 2014 Magic Quadrant for Endpoint Protection Platforms

    Find out which vendors Gartner positions as Leaders, Challengers, Visionaries or Niche Players based on their ability to execute and their completeness of vision. Access a complimentary copy of the Gartner 2014 Magic Quadrant for Endpoint Protection Platforms to: Gain deeper knowledge of the endpoint protection market...

    Sponsored By Symantec

  • White Papers // Feb 2014

    SuperMassive Series data sheet

    The Dell™ SonicWALL™ SuperMassive™ Next-Generation Firewall (NGFW) platform is built to meet the needs of enterprise, government, university and service provider deployments and gives you uncompromising, high-performance firewall protection. Learn how to protect against today’s emerging threats in this SuperMassive NGFW datasheet.

    Sponsored By Dell Software

  • Podcasts // Feb 2014

    AIG Podcast

    Learn how AIG's Global Performance Architecture Group improved the performance of their services to deliver better experiences and payoffs for businesses and end-users alike. HP is the sponsor of this material. By submitting your information you agree to be contacted by HP on topics of interest. Before deciding please...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Jan 2014

    Live Chat in Support Environments

    Abstract: Based on research with more than three hundred companies, this report takes a close look at how live chat is used and measured in support settings, how organizations use live chat to engage with prospects and customers, metrics used to measure live chat success in support engagements and why...

    Sponsored By LogMeIn BoldChat

  • White Papers // Jan 2014

    Security Essentials for CIOs: Enabling Mobility—Their device, your data

    It's not easy being today's CIO. As growing numbers of employees bring their own computing devices to work, CIOs are faced with a tough choice: Find a secure way to let employees conduct business on their own devices—or simply say no. If you’d rather say yes, read the article to...

    Sponsored By IBM

  • White Papers // Jan 2014

    The flexible workplace: Unlocking value in the “bring your own device” era

    Flexible workplace forward thinkers are reporting productivity increases and cost decreases of 20% or more. Learn to achieve these benefits for your business by downloading the IBM executive report Achieving success with a flexible workplace: Forward thinkers’ best practices to enhance productivity, spur innovation and reduce costs. The report contains...

    Sponsored By IBM

  • White Papers // Jan 2014

    TP Vision reduces costs by 40% with IBM SmartCloud

    According to a survey by the IBM Center for Applied Insights and Oxford Economics, business leaders are becoming increasingly focused on the business value of cloud. Although the participant’s cloud strategies differ in terms of scope, platform and delivery models, the chief takeaway from the survey is that cloud is...

    Sponsored By IBM

  • White Papers // Jan 2014

    Google Apps - The leader in Cloud Business Email

    According to a report by The Radicati Group, 27% of the world’s business inboxes now live in the cloud. This whitepaper takes a detailed look into cloud business email and addresses reasons why The Radicati Group has positioned Google as one of the leaders of the pack. Read more.

    Sponsored By Google

  • Case Studies // Jan 2014

    Customer Success Story of University of Central Lancashire:

    ExtremeZ-IP is helping thousands of educational institutions worldwide conquer their Mac/Windows integration challenges. Learn how the University of Central Lancashire, a leading UK institution, is successfully and securely integrating popular Apple products alongside Windows devices in a cross-platform campus environment.

    Sponsored By Acronis

  • White Papers // Nov 2013

    HP Proactive Care Support Overview

    In a complex environment, many components need to work together effectively. Proactive Care is designed specifically to support these environments and bring together services for problem prevention, rapid problem awareness and notification, rapid connection to expertise, and expedited resolution. Learn about Proactive Care in this paper. HP is the...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Nov 2013

    Economics Remains Crucial

    IT managers and industry pundits talk a lot about performance and capacity, but those are often only replacement terms for the real issue: economics. Storage decisions are only necessary because of economics - otherwise we'd put all data in main ("storage-class") memory. With the data avalanche always looming and growing,...

    Sponsored By IBM

  • Webcasts // Nov 2013

    Analytics: The Key to Unlocking the Intelligence in Data

    Discover the many ways Dr. Kirk Kelly of Hamilton County Department of Education uses predictive analytics to uncover hidden patterns and associations within massive amounts of data in this on-demand webinar. See firsthand how he uses business intelligence to issue daily reports so staff across the district can identify at-risk...

    Sponsored By IBM

  • White Papers // Nov 2013

    Virtualization Efficiency Study

    In the last several years, virtualization deployments have skyrocketed, yet in many cases the associated return has been less than expected. The fact is virtualization creates a very dynamic environment that requires new ways of managing capacity. IBM’s virtualization efficiency study (VES) provides the management visibility to address those challenges...

    Sponsored By IBM

  • White Papers // Nov 2013

    Supporting Workforce Mobility: Best Practices in Enterprise Mobility Management (German)

    Business success in meeting today's dynamic organizational requirements is dependent on its ability to empower a mobile workforce. Business IT resources -- including application, data, and services -- must be securely and reliably accessible by every device employed to perform business tasks, regardless of whether it is owned by the...

    Sponsored By frontrange

  • White Papers // Oct 2013

    HP ProLiant Gen8 Servers Pave the Way for Growing Small and Midsize Companies (IDG Tech Dossier)

    This dossier provides an in-depth look at HP's Gen8 servers and provides decision-making guidance on their technical features and performance capabilities that make them ideal for SMB customers. Sponsored by HP and Intel® Xeon® Processor : Intel, the Intel logo, Xeon, and...

    Sponsored By HP & Intel® Xeon® Processor

  • White Papers // Apr 2014

    Top 4 hazards successful protein processors face

    This briefing outlines four hazards successful protein processors face. By avoiding these hazards, you can take full advantage of your planning processes and improve the efficiency and profitability of your operations.

    Sponsored By Quintiq

  • White Papers // May 2014

    The Truth About Customer Experience

    Business leaders and support technicians across industries are tasked with enhancing the customer experience at every touchpoint. But this is easier said than done. This article from Harvard Business Review emphasizes the importance of quality interactions pre- and post-sale, and sheds light on the big picture: the customer’s end-to-end journey....

    Sponsored By LogMeIn Rescue

  • White Papers // Feb 2014

    Measuring Customer Satisfaction with Support Services

    For companies that sell products or services that require technical support, the support customers receive might be the only personal experience they can use to gauge their satisfaction with an organization. Since, for many of these organizations, customer satisfaction directly affects revenue, measuring customers’ satisfaction with the service experience and...

    Sponsored By LogMeIn Rescue

  • White Papers // Mar 2014

    Empowering Modern Finance - The CFO as Technology Evangelist

    The CFO as Technology Evangelist is a research report commissioned by Oracle and Accenture, in collaboration with Longitude Research, that explores how modern CFOs and finance executives are adopting emerging technologies within their finance functions to enable the development of new capabilities and to transform the role of finance.

    Sponsored By Oracle

  • White Papers // Mar 2014

    CEO Perspectives: How HR Can Take a Bigger Role in Driving Growth

    This survey report by the Economist Intelligence Unit investigates whether the HR function is forging a close relationship with the CEO. It explores the nature of these working relationships, how they have been affected by the economic downturn and how they vary across industries and regions.

    Sponsored By Oracle

  • White Papers // Mar 2014

    The New Business of Business Leaders: Hiring and Onboarding

    This paper explores the role of business leaders in driving talent management functions, specifically around hiring and onboarding challenges. It discusses how talent intelligence helps business leaders find better candidates faster, make better build/buy/rent decisions, decrease new hire time-to-proficiency, and decrease the number of new hires who quickly leave.

    Sponsored By Oracle

  • White Papers // Feb 2014

    SuperMassive Series data sheet

    The Dell™ SonicWALL™ SuperMassive™ Next-Generation Firewall (NGFW) platform is built to meet the needs of enterprise, government, university and service provider deployments and gives you uncompromising, high-performance firewall protection. Learn how to protect against today’s emerging threats in this SuperMassive NGFW datasheet.

    Sponsored By Dell Software

  • White Papers // Jan 2014

    Security Essentials for CIOs: Enabling Mobility—Their device, your data

    It's not easy being today's CIO. As growing numbers of employees bring their own computing devices to work, CIOs are faced with a tough choice: Find a secure way to let employees conduct business on their own devices—or simply say no. If you’d rather say yes, read the article to...

    Sponsored By IBM

  • White Papers // Nov 2013

    Virtualization Efficiency Study

    In the last several years, virtualization deployments have skyrocketed, yet in many cases the associated return has been less than expected. The fact is virtualization creates a very dynamic environment that requires new ways of managing capacity. IBM’s virtualization efficiency study (VES) provides the management visibility to address those challenges...

    Sponsored By IBM

  • White Papers // Jan 2014

    TP Vision reduces costs by 40% with IBM SmartCloud

    According to a survey by the IBM Center for Applied Insights and Oxford Economics, business leaders are becoming increasingly focused on the business value of cloud. Although the participant’s cloud strategies differ in terms of scope, platform and delivery models, the chief takeaway from the survey is that cloud is...

    Sponsored By IBM

  • White Papers // Apr 2014

    Five Essentials for better workforce continuity-Integrating the human side into your strategy (follow on from the human side of business continuity)

    No matter how slight the risk appears, organizations know that the threat of a disaster is always a possibility. Many organizations—and most likely yours—have taken steps to incorporate disaster recovery planning for their facilities and technology. But you may not have fully considered the impact of a disruption on your...

    Sponsored By IBM

  • White Papers // Jun 2014

    Infographic: What Smart Businesses Know About DevOps

    This infographic provides some insights about DevOps awareness, adoption, implementation, and benefits. Discover how DevOps delivered big benefits for both operations and customer service. Find out how-by reading our report.

    Sponsored By CA Technologies

  • Research // May 2014

    How the World Defies Distance - Insights from 5,000 Business Professionals on How They Overcame Remote Collaboration Challenges (French)

    In late 2013, Polycom commissioned independent consultants, APMG Research, to analyze data from a global online survey completed by 5,000 business professionals who contributed with their remote collaboration challenges. The survey was open to professionals interested in the topic, in all fields of industry and business functions. The goal was...

    Sponsored By Polycom, Inc.

  • White Papers // May 2014

    Research: The Workplace of the Future

    The future of work is here and it’s different than the past. It’s distributed. It’s mobile. It’s real-time and multimedia. The up and coming generation of workers grew up with connectivity, mobility and video. Everywhere you look, technology and IT are at the center of changing the future of work....

    Sponsored By Polycom, Inc.

  • Research // May 2014

    How the World Defies Distance - Insights from 5,000 Business Professionals on How They Overcame Remote Collaboration Challenges

    In late 2013, Polycom commissioned independent consultants, APMG Research, to analyze data from a global online survey completed by 5,000 business professionals who contributed with their remote collaboration challenges. The survey was open to professionals interested in the topic, in all fields of industry and business functions. The goal was...

    Sponsored By Polycom, Inc.

  • White Papers // Apr 2014

    Delivering the Full Promise of DCIM Through a Converged Management Solution

    This Frost and Sullivan white paper sponsored by HP highlights the benefits of working with a vendor that offers a Converged Management and DCIM vision, a suite of products and services, and strategic partnerships with all the top DCIM vendors. HP is the sponsor of this material. By submitting...

    Sponsored By Hewlett-Packard (HP)

  • Webcasts // Apr 2014

    Live Webcast: Who’s Holding You Hostage? Tips from a Former FBI Negotiation Trainer on How to Get Through to Anyone

    Join us for this LIVE event! Wednesday, May 21st 11:00 AM PDT / 2:00 PM EDT The first make-or-break step in persuading anyone to do anything is getting them to hear you out. But one of the most effective ways to make that happen is to start listening to...

    Sponsored By Citrix Online

  • White Papers // Jan 2014

    Live Chat in Support Environments

    Abstract: Based on research with more than three hundred companies, this report takes a close look at how live chat is used and measured in support settings, how organizations use live chat to engage with prospects and customers, metrics used to measure live chat success in support engagements and why...

    Sponsored By LogMeIn BoldChat

  • Case Studies // Apr 2014

    SIAC Case Study

    Learn about how SIAC Construction Group was able to increase productivity and efficiency with CommVault’s Intelligent Archive, Self-Service Access and eDiscovery.

    Sponsored By CommVault Systems

  • Webcasts // Apr 2014

    Testimonial: State of Colorado

    Watch Todd Olson discuss his company's experiences with the CommVault Consulting and Professional Services teams.

    Sponsored By CommVault Systems

  • White Papers // May 2014

    XP Migration Made Easy with Druva inSync

    With a 50% chance of putting in overtime for XP migration, migrating all your devices can seem like an insurmountable task. Utilizing inSync can simplify data migration for thousands of devices and reduce the amount of time and resources you need to put into migration.

    Sponsored By Druva Software

  • White Papers // May 2014

    Critical Capabilities for Enterprise Endpoint Backup

    Given the rise of mobility and BYOD, endpoint backup must evolve to meet the unique needs of the mobile workforce. To help organizations evaluate backup solutions to meet these needs, Gartner compared 7 vendors against 11 critical capabilities in their report. For the 2nd year in a row, Gartner...

    Sponsored By Druva Software

  • White Papers // Apr 2014

    Navigating the New Identity Ecosystem: 3 Hurdles Facing Modern IT Professionals

    Consumer identity data is becoming increasingly unmanageable with the growth of big data and mobile, social and digital channels. Modern businesses need a better way to solve today’s identity and access management (IAM) problems that removes service maintenance and reliability burdens from IT’s shoulders. Take an in-depth look at 3...

    Sponsored By Gigya Inc.

  • Webcasts // Jun 2014

    Live Webcast: 5 Soft Skills for Customer Support

    Join us for this LIVE event! Wednesday, July 16th 10:00 AM PDT / 1:00 PM EDT Brilliant troubleshooting isn’t nearly enough to make tech support successful. You can fix every bug, solve every problem and still have unhappy clients. More than just the technology, you need to support the...

    Sponsored By Citrix Online

  • White Papers // May 2014

    A Guide to Implementing the DOD Mobility Stragegy

    Commercial mobile devices are now flooding the government workplace. What are the security implications and how can you prepare for this deluge in a secure, government-compliant manner? This whitepaper breaks down the key points of the DoD’s Mobility Strategy to help you navigate through the technology and policy issues.

    Sponsored By Aruba Networks

  • Webcasts // Nov 2013

    Analytics: The Key to Unlocking the Intelligence in Data

    Discover the many ways Dr. Kirk Kelly of Hamilton County Department of Education uses predictive analytics to uncover hidden patterns and associations within massive amounts of data in this on-demand webinar. See firsthand how he uses business intelligence to issue daily reports so staff across the district can identify at-risk...

    Sponsored By IBM

  • White Papers // Jun 2014

    Ebook: Discover Your Inner Leader

    Do you have the skills to successfully lead your organization? With the right amount of dedication, anyone can be a leader – including you. Now is the time to start harnessing your inner leader to take your company to the next level. Follow the steps in this eBook to become...

    Sponsored By ConnectWise

  • White Papers // Apr 2014

    Fight Malware, Malfeasance and Malingering

    Every year brings an even more extreme set of threats to the enterprise than the last. Spam email used to be the number one headache. Now it’s been replaced with malware, spear phishing, and the infamous spin-off of the two, the advanced persistent threat (APT). Employee internet usage is also...

    Sponsored By F5

  • Case Studies // Apr 2014

    Under Cloud Cover: How leaders are accelerating competitive differentiation

    According to a survey by the IBM Center for Applied Insights and Oxford Economics, business leaders are becoming increasingly focused on the business value of cloud. Although the participant’s cloud strategies differ in terms of scope, platform and delivery models, the chief takeaway from the survey is that cloud is...

    Sponsored By IBM

  • White Papers // Jun 2014

    2012 Tokyo SOC Information Analysis Report

    IBM Security Report - This summarizes the corporate security environment in Japan.

    Sponsored By IBM

  • White Papers // Jul 2014

    Successful Cloud Strategy: Why Choice and Control are Critical

    It’s true that many businesses today are taking advantage of cloud technology. It’s also true that far more have yet to adopt it in any meaningful way. What’s missing for most organizations is an approach that enables them to leverage the benefits of the cloud—like agility, cost containment and speed...

    Sponsored By IBM

  • White Papers // Apr 2014

    How Leaders Are Accelerating Competitive Differentiation With Cloud

    According to a survey by the IBM Centre for Applied Insights and Oxford Economics, business leaders are becoming increasingly focused on the business value of cloud. Although the participant’s cloud strategies differ in terms of scope, platform and delivery models, the primary takeaway from the survey is that cloud is...

    Sponsored By IBM

  • White Papers // Oct 2012

    Using Information to Drive Business Innovation: The Future of Data Management

    In this paper, we present our vision of how you can skillfully use technology to capitalize on information to directly lead to improved business innovation. We describe each of the above requirements, along with how you can employ these characteristics to innovate and thrive. We then identify a comprehensive, end-to-end...

    Sponsored By SAP

  • White Papers // Jul 2012

    Bring Your Own Device Policy Guidebook

    Since 2008, Aberdeen research has been tracking a radical transformation taking place in the enterprise: more and more organizations are permitting, even encouraging employees to bring their own mobile devices into the workplace to be used for work purposes. While at first appearing to radically lower the cost of enterprise...

    Sponsored By SAP

  • White Papers // Jun 2014

    2014 Ponemon Cost of Data Breach Study

    The 2014 Global Cost of Data Breach Study from Ponemon Institute, sponsored by IBM, Showcases How much could a data breach cost your organization? This report provides benchmark data based on actual experiences of organizations in United States

    Sponsored By IBM

  • White Papers // Jun 2014

    2013 CISO Assessment Survey Paper

    Get the latest on a new standard for security leaders. The 2013 Assessment is based on interviews with security leaders on leading business practices, technologies and measurement. Download this assessment to learn about: Leading business practices. Technologies – including Cloud and Mobile. Business Measurement.

    Sponsored By IBM

  • White Papers // Jun 2014

    Real-Time Analytics and Reporting for SMBs

    SAP solution brief providing insights on the latest advances in in-memory computing technology for analysis and reporting. Explore the benefits of analytics and make decisions faster, improve employee productivity and increase ROI.

    Sponsored By SAP

  • White Papers // Apr 2014

    Web Attack Survival Guide

    With an increasing amount of business being conducted online, the internet has quickly become the frontline in an ongoing battle between companies and an unseen enemy. Industrial espionage, sabotage and cyber terrorism are becoming more frequent, resulting in lost revenue, stolen data, service interruptions and damaged reputations. This white paper...

    Sponsored By Imperva

  • Research // Jul 2014

    The State of Support Services: 2014

    2014 has already proven to be an incredibly challenging and exciting year for customer support. With the backdrop of the changes TSIA identified in the new world of B4B, and all the traditional pressures faced by support services organizations, we are witnessing a pace of change that the majority of...

    Sponsored By LogMeIn

  • Presentations // Jun 2014

    Tipping point presentation

    Cloud resilience has come of age and the benefits to the IT organization may be obvious. Understand how it may be time for your organization to jump on cloud too. This presentation helps you to make the case for cloud and achieve a higher level of business resilience.

    Sponsored By IBM