Outsourcing

Our articles will help IT pros learn the management processes behind outsourcing, best practices for keeping data safe, and the career implications of work moving to other countries.

  • Case Studies // Apr 2014

    IDC Report - Managed Services: Business Value

    Research shows that today’s business goals are centered on reducing costs, strengthening customer relationships and improving financial management. The biggest challenges to achieving these goals are lack of skills and investment funds, and inadequate linkages between the IT environment and how business processes are managed. Read this analyst report to...

    Sponsored By IBM

  • White Papers // Mar 2014

    ERP in the Cloud and the Modern Business

    Businesses are realizing that the cloud is the future of enterprise software and offers many attractive business benefits. But there is much to think about when evaluating the potential move to a cloud model, especially for core systems like ERP. View IDC’s WhitePaper: ERP in the Cloud and the Modern...

    Sponsored By Oracle

  • Videos // Mar 2014

    IDC iView tool: Evolving Support Scenarios for a New Style of IT

    This is an interactive, web-based view of the same content as in the IDC whitepaper, “Support a New Style of IT: The Value of the 3rd Platform”. This outlines the HP Support Portfolio and discusses, in detail, Datacenter Care, Proactive Care, Foundation Care and Lifecycle Event Services. IDC discusses how...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Mar 2014

    IBM QRadar Security Intelligence: Perception Capture Study

    Ponemon Institute conducted 1:1 confidential interviews with 25 IT security practitioners from U.S. companies for this independent study of QRadar SIEM users. Figures presented include total costs to acquire, deploy and run QRadar.

    Sponsored By IBM

  • Webcasts // Mar 2014

    On-demand Webcast: As threats become more sophisticated, so too must next generation firewalls

    Not a day goes by without security threat news. Whether it's foreign hackers who have been living inside a famous company's network for years, or criminals stealing data from credit cards, employment and patient records, and selling them for pennies to other criminals, each day the situation gets worse. As...

    Sponsored By Dell Software

  • White Papers // Feb 2014

    Applying agile principles to the development of smarter products

    Agile development has become a cornerstone of most software development organizations. Marked by iterative processes that deliver incremental value over time, agile development has enabled organizations to manage software complexity more effectively and to improve quality and time to market compared with previous development processes

    Sponsored By IBM

  • Research // Jan 2014

    2013-2014 World Quality Report

    Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, and Sogeti, its local professional services division, have released the findings of the fifth World Quality Report. The report, published in conjunction with HP, reveals that application Testing and Quality Assurance (QA) now accounts for almost a...

    Sponsored By Hewlett-Packard (HP)

  • Tools & Templates // Nov 2013

    Global Payroll Strategy: Look to the Cloud for a Solution

    If you’re frustrated by your outdated payroll system, you are not alone. Payroll is a huge challenge for today’s global companies. Check out the infographic to learn how the cloud can totally transform your payroll for the best and why there’s no better time than now to do...

    Sponsored By Workday

  • eBooks // Sep 2013

    Putting Dispatch in the Driver's Seat

    Does your help desk feel like it is stuck in neutral? A dispatcher can help you keep track of which technician is where, what issues they're working on, and make sure all issues are handled in a timely manner. Learn the 5 simple rules of dispatching your help desk can't...

    Sponsored By ConnectWise

  • White Papers // Jul 2013

    2013 Gartner Magic Quadrant for SIEM

    IBM Security QRadar has been positioned again in the Leaders quadrant of the Gartner Magic Quadrant for SIEM. In addition to providing a technology that is a good match to current customer requirements, Leaders also show evidence of superior vision and execution for anticipated requirements. Gartner reveals that customers'...

    Sponsored By IBM

  • White Papers // Jul 2013

    Putting Dispatch in the Driver’s Seat

    Does your help desk feel like it’s stuck in neutral? A dispatcher can help you keep track of which technician is where, what issues they’re working on, and make sure all issues are handled in a timely manner. Learn the 5 simple rules of dispatching your help desk can’t afford...

    Sponsored By ConnectWise

  • White Papers // Jan 2014

    The Business Value of Managed Services

    Research shows that today's business goals are centered on reducing costs, strengthening customer relationships and improving financial management. The biggest challenges to achieving these goals are lack of skills and investment funds, and inadequate linkages between the IT environment and how business processes are managed. Read this IDC analyst...

    Provided By IBM

  • White Papers // Jan 2014

    10 criteria for selecting a managed services provider

    When you're faced with growing expectations to create business value with limited resources, where can you turn? Increasingly, IT organizations are looking to trusted IT services providers like IBM to help reduce cost, manage complexity, maintain leading-edge skills and adopt technology innovation. Read the white paper to find out...

    Provided By IBM

  • White Papers // Jan 2014

    Surviving The Technical Security Skills Crisis

    An Assessment Of The Current Security Skills Landscape And How To Overcome It As new threats emerge every day, the need for qualified security staff is growing. But there aren't enough people with technical security skills to go around. That gap is leaving organizations exposed. In fact, in a recent...

    Provided By IBM

  • White Papers // Jan 2014

    Choosing a partner for enterprise cloud production workloads

    Many IT professionals cite loss of control as a barrier to using third-party partners for enterprise cloud construction and management. Read the white paper to learn how IBM SmartCloud Services help knock down this barrier by offering the cost-savings and convenience of a third-party cloud with a web portal that...

    Provided By IBM

  • eBooks // Jan 2014

    6 Ways to Expand Your Managed Services Offering and Boost Revenue

    By offering your clients all the IT services they need under one roof, you’ll not only increase revenues, but you’ll also improve client retention. It’s time to think bigger by adding new services to your offering that complement the managed services you already provide. In this eBook, we introduce you...

    Provided By LabTech Software

  • White Papers // Dec 2013

    Mitigating Risk: Why Sticking with Windows XP is a Bad Idea

    In this IDC white paper, Al Gillen, Program Vice President for IDC's System Software Research team, provides an overview of the IDC White Paper Mitigating Risk: Why Sticking with Windows XP is a Bad Idea. This white paper covers the business and operational benefits associated with a move to Windows...

    Provided By Hewlett Packard

  • Podcasts // Nov 2013

    Why care about managed services? Transformational benefits, that's why

    This mini paper and podcast features Lynn Koch discussing the benefits of managed services.

    Provided By IBM

  • White Papers // Nov 2013

    How to benchmark your service desk

    All service desks want to know how good they are. But to find out they compare their performance measures to those of the industry. They simply put too much stock in industry-wide benchmarks without an appreciation of all the variables used to construct them. Instead of misleading measures that compare...

    Provided By Citrix Online

  • White Papers // Oct 2013

    IDC Topline: Demystifying Managed Print Service

    This paper will define the overarching concept of Outsourced Document Services (ODS) and then drill down on characteristics of the various document services under ODS, which include MPS; enabling the reader to differentiate MPS from the other print services offerings in the market. Lastly, the benefits of MPS will be...

    Provided By Fuji Xerox

  • White Papers // Oct 2013

    Top ten criteria for selecting a managed services provider

    When you’re faced with growing expectations to create business value with limited resources, where can you turn? Increasingly, IT organizations are looking to trusted IT services providers like IBM to help reduce cost, manage complexity, maintain leading-edge skills and adopt technology innovation. Read the white paper to find out how...

    Provided By IBM

  • White Papers // Oct 2013

    Selecting an Outsourcing Partner for Offshoring

    Intense competition and a strong desire to enhance efficiencies are now driving organizations across the world to embrace outsourcing in a big way. Software development outsourcing has come to be seen as offering greater business value by way of reducing cost & risks. Outsourcing also offers other benefits such as...

    Provided By R Systems International

  • Case Studies // Sep 2013

    The true partnership approach to learning

    ASG leverages the SkillSoft learning program to create a competitive edge in their highly skilled workforce, providing added value and the excellence in standards their customers have come to expect and rely on. Moreover, on-going relevant skills upgrading has led to enhancements in daily operations and delivery service, and greater...

    Provided By SkillSoft

  • White Papers // Sep 2013

    Differences between Avaya Aura Contact Center (AML or SIP) and Avaya Aura Call Center Elite

    Brett Hanson, a Global Knowledge instructor who teaches telecommunication classes that encompass the Avaya Call Server 1000 and the Avaya Communication Manager portfolio, has found as he talks to people about Avaya's Call Center solutions, there seems to be some confusion about the various Contact Center solutions that are available...

    Provided By Global Knowledge

  • eBooks // Jul 2013

    [eBook] Driving HR Forward

    A Practical Guide for Making the Shift from Administrator to Strategic Advisor. The C-Suite wants more out of its Human Resources department. In a 2012 global survey by the Economist Intelligence Unit (EIU) only 38 percent of CEOs and CFOs said their head of HR was a key player in...

    Provided By Oracle

  • White Papers // Jul 2013

    Oracle Talent Cloud: A Strategic Approach to Talent Management

    Strategic talent management requires looking at the big picture. You can have a great recruiting strategy but later lose your top recruits due to a lack of employee development. You can have the right leaders for organizational success today but be thrown for a loop when one of them leaves...

    Provided By Oracle

  • White Papers // Jul 2013

    Simplify People Management and Build the Best Talent

    To bring real value to their organizations, HR leaders need a comprehensive and integrated human capital management cloud solution that provides depth of functionality without sacrificing agility and that can be easily integrated into their current IT ecosystem. This white paper discusses the new challenges and opportunities that are...

    Provided By Oracle

  • White Papers // Jul 2013

    HP Bring your own device to Healthcare

    In today's healthcare environment, more and more people are bringing their Wi-Fi devices into the hospital's infrastructure. This presents a unique challenge to the hospital IT administrator. This paper discusses the challenges and solutions on how HP addresses the security and management of multiple Wi-Fi devices being introduced into the...

    Provided By HP and Intel®

  • White Papers // Jun 2013

    Adoption Analysis of Cloud Computing Services

    Making decisions for IT outsourcing is always a challenge for companies worldwide, and cloud computing has been growing as an alternative. This paper analyzes the viewpoint of IT managers about the adoption of cloud computing services. It confronts the literature review on the main features of cloud computing with the...

    Provided By Academic Journals

  • White Papers // May 2013

    Making Room for Innovation

    Managing increasingly complex communications and networking technologies can be a daunting task with less money, fewer skilled resources and greater pressure than ever before to keep things up and running. As a result, organisations are looking for new ways to tackle these problems. By looking at different sourcing options like...

    Provided By IBM Australia

  • White Papers // Apr 2013

    Manage IT services efficiently. Serve business effectively.

    Many organizations are now moving parts of their IT infrastructure to the Cloud. However, managing these resources within a comprehensive management framework is still essential. And the management approach for these hybrid environments needs to take a step forward and start to focus on service level management, not the care...

    Provided By Hewlett-Packard (HP)

  • White Papers // Apr 2013

    Manage IT Services Efficiently: Serve Business Effectively.

    Many organizations are now moving parts of their IT infrastructure to the Cloud. However, managing these resources within a comprehensive management framework is still essential. The management approach for these hybrid environments needs to take a step forward and start to focus on service level management, not the care and...

    Provided By Hewlett-Packard (HP)

  • White Papers // Apr 2013

    IDC Market Spotlight: - Cloud-Based Services in the Banking Industry

    IDC Financial Insights believes that big data, cloud, mobile, and social technologies will be at the forefront of discussions between IT and business professionals at financial institutions in 2013 and beyond. Together, these technologies form the foundation of what IDC has described as the 3rd Platform, which will allow greater...

    Provided By OpenText

  • Videos // Apr 2013

    Gartner reveals the key players in Next-Generation Network IPS

    Enterprises face an increasingly complex and dangerous barrage of security threats. Every time you upgrade your defences a new attack counters your efforts. View this on-demand video and learn how Gartner's criteria for next generation IPS helps organizations achieve effective threat prevention despite changes in network communications, new applications, and...

    Provided By AU: McAfee

  • Live Event // Apr 2013

    Live Event: Top five data center and cloud automation success strategies for 2013

    Register for this IDC analyst web event and learn five of the most important automation strategies to use today in your data center. Event Date: April 25th, 2013 Time: 6am PT / 9am ET / 2pm BST / 3pm CEST 10am PT / 1pm ET / 6pm BST /...

    Provided By HP

  • Podcasts // Apr 2013

    Forrester Research- Continuous Availability

    Listen to Stephanie Balaouras, Vice President, Research Director of Forrester Research, discuss the market adoption and implementation of Continuous Availability solutions.

    Provided By EMC

  • White Papers // Feb 2013

    The Forrester Wave&#8482: Managed Security Services: North America, Q1 2012

    Managed security service providers (MSSPs) offer clients an enhanced security environment, cost-effective security, and a scalable and flexible security platform capable of handling future expansion. Selecting the right partner for managed security services is a critical challenge. Read this white paper to learn how nine significant service providers measure up.

    Provided By IBM

  • Research // Feb 2013

    Source Business Technology Resiliency Capabilities

    Most business continuity management teams today are understaffed, consisting of just a few dedicated corporate resources and regional or business unit representatives. Sound familiar? If so, outsourcing your organization’s business resiliency planning, strategy and program design can be a cost-effective, efficient option. In a study of global business continuity vendors,...

    Provided By IBM

  • White Papers // Jan 2013

    The Simple Analysis of Impact on Financial Outsourcing Because of the Rising of Cloud Accounting

    Cloud computing which was first developed in IT has gradually spread to all walks of life. And the so-called cloud accounting refers to its application of finance and accounting. The emergence of cloud accounting has tremendous impact on financial outsourcing, which is on the high-speed development and may be a...

    Provided By Hohai University

  • White Papers // Jan 2013

    Cost Aware Fault Recovery in Clouds

    Maintaining high availability of IaaS services at a reasonable cost is a challenging task that received recent attention due to the growing popularity of Cloud computing as a preferred means of affordable IT outsourcing. In large data-centers faults are prone to happen and thus the only reasonable cost-effective method of...

    Provided By Technion - Israel Institute of Technology

  • Webcasts // Mar 2014

    On-demand Webcast: As threats become more sophisticated, so too must next generation firewalls

    Not a day goes by without security threat news. Whether it's foreign hackers who have been living inside a famous company's network for years, or criminals stealing data from credit cards, employment and patient records, and selling them for pennies to other criminals, each day the situation gets worse. As...

    Sponsored By Dell Software

  • White Papers // Jul 2013

    2013 Gartner Magic Quadrant for SIEM

    IBM Security QRadar has been positioned again in the Leaders quadrant of the Gartner Magic Quadrant for SIEM. In addition to providing a technology that is a good match to current customer requirements, Leaders also show evidence of superior vision and execution for anticipated requirements. Gartner reveals that customers'...

    Sponsored By IBM

  • Tools & Templates // Nov 2013

    Global Payroll Strategy: Look to the Cloud for a Solution

    If you’re frustrated by your outdated payroll system, you are not alone. Payroll is a huge challenge for today’s global companies. Check out the infographic to learn how the cloud can totally transform your payroll for the best and why there’s no better time than now to do...

    Sponsored By Workday

  • White Papers // Mar 2014

    IBM QRadar Security Intelligence: Perception Capture Study

    Ponemon Institute conducted 1:1 confidential interviews with 25 IT security practitioners from U.S. companies for this independent study of QRadar SIEM users. Figures presented include total costs to acquire, deploy and run QRadar.

    Sponsored By IBM

  • eBooks // Sep 2013

    Putting Dispatch in the Driver's Seat

    Does your help desk feel like it is stuck in neutral? A dispatcher can help you keep track of which technician is where, what issues they're working on, and make sure all issues are handled in a timely manner. Learn the 5 simple rules of dispatching your help desk can't...

    Sponsored By ConnectWise

  • White Papers // Mar 2014

    ERP in the Cloud and the Modern Business

    Businesses are realizing that the cloud is the future of enterprise software and offers many attractive business benefits. But there is much to think about when evaluating the potential move to a cloud model, especially for core systems like ERP. View IDC’s WhitePaper: ERP in the Cloud and the Modern...

    Sponsored By Oracle

  • White Papers // Feb 2014

    Applying agile principles to the development of smarter products

    Agile development has become a cornerstone of most software development organizations. Marked by iterative processes that deliver incremental value over time, agile development has enabled organizations to manage software complexity more effectively and to improve quality and time to market compared with previous development processes

    Sponsored By IBM

  • Research // Jan 2014

    2013-2014 World Quality Report

    Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, and Sogeti, its local professional services division, have released the findings of the fifth World Quality Report. The report, published in conjunction with HP, reveals that application Testing and Quality Assurance (QA) now accounts for almost a...

    Sponsored By Hewlett-Packard (HP)

  • Videos // Mar 2014

    IDC iView tool: Evolving Support Scenarios for a New Style of IT

    This is an interactive, web-based view of the same content as in the IDC whitepaper, “Support a New Style of IT: The Value of the 3rd Platform”. This outlines the HP Support Portfolio and discusses, in detail, Datacenter Care, Proactive Care, Foundation Care and Lifecycle Event Services. IDC discusses how...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Jul 2013

    Putting Dispatch in the Driver’s Seat

    Does your help desk feel like it’s stuck in neutral? A dispatcher can help you keep track of which technician is where, what issues they’re working on, and make sure all issues are handled in a timely manner. Learn the 5 simple rules of dispatching your help desk can’t afford...

    Sponsored By ConnectWise

  • Case Studies // Apr 2014

    IDC Report - Managed Services: Business Value

    Research shows that today’s business goals are centered on reducing costs, strengthening customer relationships and improving financial management. The biggest challenges to achieving these goals are lack of skills and investment funds, and inadequate linkages between the IT environment and how business processes are managed. Read this analyst report to...

    Sponsored By IBM

  • White Papers // Oct 2013

    Top ten criteria for selecting a managed services provider

    When you’re faced with growing expectations to create business value with limited resources, where can you turn? Increasingly, IT organizations are looking to trusted IT services providers like IBM to help reduce cost, manage complexity, maintain leading-edge skills and adopt technology innovation. Read the white paper to find out how...

    Provided By IBM

  • White Papers // Jan 2014

    10 criteria for selecting a managed services provider

    When you're faced with growing expectations to create business value with limited resources, where can you turn? Increasingly, IT organizations are looking to trusted IT services providers like IBM to help reduce cost, manage complexity, maintain leading-edge skills and adopt technology innovation. Read the white paper to find out...

    Provided By IBM

  • Podcasts // Nov 2013

    Why care about managed services? Transformational benefits, that's why

    This mini paper and podcast features Lynn Koch discussing the benefits of managed services.

    Provided By IBM

  • White Papers // Nov 2005

    ITIL, IT Governance & the Managed Service Provider (MSP)

    Organizations are adopting ITIL to provide a framework for best practices, and, many of these organizations are seeking out external partners who use complementary, compatible processes. These organizations want to share the same consistent, common language as they contract out and transition a specific area of their IT organization. Consequently,...

    Provided By Pink Elephant

  • White Papers // Jun 2005

    Offshore Project Management - Risks and Best Practices

    Outsourcing and offshoring have been the biggest trends of the last decade in IT. As more and more companies take advantage of the overwhelming benefits of reduced costs and increased flexibility, the trend toward offshore work is likely to continue. Companies have been evolving and refining their Project Management processes...

    Provided By Zinnov

  • White Papers // Jan 2014

    The Business Value of Managed Services

    Research shows that today's business goals are centered on reducing costs, strengthening customer relationships and improving financial management. The biggest challenges to achieving these goals are lack of skills and investment funds, and inadequate linkages between the IT environment and how business processes are managed. Read this IDC analyst...

    Provided By IBM

  • Webcasts // Sep 2009

    Automating Change Management Responsibly

    Meet Stephen Nunn, Associate Partner of Accenture and hear about how Tivoli Automation solutions help Accenture's customers to reduce costs and create operational efficiencies. Also hear from analyst, Dennis Drogseth of EMA about how these solutions can help you, too.

    Provided By IBM

  • White Papers // Jul 2009

    The Agile Business Architecture: Creating Service Provider Value Through Smart Sourcing

    The service provider industry has experienced rapid and significant transformation over the past five years as broadband has proliferated, networks have enabled ubiquitous mobility, and IP has become the de facto technology standard. Over-The-Top (OTT) providers such as Google, Apple, and Amazon, the rising stars of this transformation, are now...

    Provided By Cisco Systems

  • White Papers // Jan 2013

    IBM and SAP: Delivering enterprise solutions for a world on the move

    IBM supports SAP clients with business consulting services with global implementation and outsourcing capabilities plus infrastructure of optimized servers (mainframe, POWER, x, BladeCenter) and storage, DB2 database, Alloy, middleware and software. An innovation partner for SAP projects.

    Provided By IBM

  • White Papers // Jan 2010

    Business Impact of Outsourcing: A Fact-Based Analysis

    IT and business process sophistication are well recognized indicators of a company's competitiveness and potential for superior performance when compared with industry peers. However, maintaining a state-of-the-art IT infrastructure is an expensive proposition that triggers many corporations to out-source their information systems. According to recent AMR research, over half of...

    Provided By IBM

  • White Papers // Mar 2011

    Quality Management in 3 Minutes

    Rational Quality Manager helps you collaborate, automate and govern your software delivery process. Watch the Quality Management in Three Minutes. You're a test manager. People are always coming to you with questions. Are all the requirements tested? Is everything working? And the big one: are we ready to ship?

    Provided By IBM

  • White Papers // Sep 2012

    Taneja Group: Optimization for Real Time Storage

    SVC and Real-time Compression reduces costs, improves IT Optimization and provides a outstanding savings for virtualized third party arrays through a software upgrade.

    Provided By IBM

  • White Papers // Jul 2009

    The Agile Business Architecture Creating Service Provider Value Through Smart Sourcing

    The service provider industry has experienced rapid and significant transformation over the past five years as broadband has proliferated, networks have enabled ubiquitous mobility, and IP has become the de facto technology standard. Over-The-Top (OTT) providers such as Google, Apple, and Amazon, the rising stars of this transformation, are now...

    Provided By Cisco Systems

  • Case Studies // Sep 2009

    Latest Intel Xeon Processor 5500 Series Adopted for Japanese Cloud Computing Service Designed to Meet Local Needs

    KDDI Corporation faces the challenges to offer a highly reliable cloud computing service from a Japanese company, secure profitability by increasing density of virtualization and server rack mounting, aim to establish a comprehensive outsourcing business from the standpoint of a telecommunications carrier. The company solution is Intel Xeon Processor 5500...

    Provided By Intel

  • White Papers // Jan 2014

    Surviving The Technical Security Skills Crisis

    An Assessment Of The Current Security Skills Landscape And How To Overcome It As new threats emerge every day, the need for qualified security staff is growing. But there aren't enough people with technical security skills to go around. That gap is leaving organizations exposed. In fact, in a recent...

    Provided By IBM

  • Podcasts // Apr 2013

    Forrester Research- Continuous Availability

    Listen to Stephanie Balaouras, Vice President, Research Director of Forrester Research, discuss the market adoption and implementation of Continuous Availability solutions.

    Provided By EMC

  • White Papers // Oct 2012

    EMC Customer Profile - First National Technology Solutions

    First National Technology Solutions - Service provider expands target market with enhanced cloud infrastructure.

    Provided By EMC

  • White Papers // May 2006

    Outsourced Service Providers: 5 Ways to Differentiate Your Service Offering

    This paper contains 5 simple ways to enhance the outsourced service offerings. These suggestions will help to improve service levels and quality for the clients, along with differentiating the service with additional offerings. The paper also provides a checklist of capabilities to look for in a service management platform for...

    Provided By eGain Communications

  • White Papers // Feb 2013

    The Forrester Wave&#8482: Managed Security Services: North America, Q1 2012

    Managed security service providers (MSSPs) offer clients an enhanced security environment, cost-effective security, and a scalable and flexible security platform capable of handling future expansion. Selecting the right partner for managed security services is a critical challenge. Read this white paper to learn how nine significant service providers measure up.

    Provided By IBM

  • White Papers // Mar 2009

    Outsourcing in Times of Crisis: How External Relationships Deliver Real Business Results

    Turbulent economic times can be a catalyst for significant business change, with opportunities to capture new customers, develop new products and services and preserve brand loyalty. Companies with this forward-thinking mindset are turning to outsourcing to gain immediate cost efficiencies, as well as to achieve more strategic and transformational business...

    Provided By IBM

  • White Papers // Jul 2008

    The Future of Application Outsourcing: Making the Move From Tactical to Strategic

    Application outsourcing has come a long way since the Y2K projects of the 1990s. As marketplaces expanded to global proportions - and competition followed - application outsourcing has filled an ongoing need for cost-effectiveness by providing development and maintenance resources at price points that organizations could not reach locally or...

    Provided By IBM

  • White Papers // Feb 2009

    Outsourcing and Information Security

    The objective of this whitepaper is to discuss some important Information Security management issues Organizations face when they are considering, or are in the middle of, Outsourcing their ICT environment to an external Service Provider. The issues discussed here are mostly related to closing or preventing the "Gap" between Information...

    Provided By IBM

  • White Papers // Jan 2009

    Driving Productivity through Smarter Sourcing

    Driven by the need for flexibility and speed in application delivery, many companies turn to outsourcing to reduce costs. But those margins are shrinking as wages rise around the world. The time for smarter sourcing has come, and this white paper explains how to integrate and improve onshore and offshore...

    Provided By IBM

  • White Papers // Sep 2009

    Reporting for midsize companies: Empower your business with self-service reporting

    Learn the benefits of a single reporting solution that can be used by all users, for all types of reports and with all data sources.

    Provided By IBM

  • Webcasts // Sep 2009

    Demo: Reporting with IBM Cognos Express

    IBM Cognos Express helps midsize businesses turn silos of data into meaningful information. Its self-service reporting capability empowers business users to access, modify and author their own reports quickly and easily. IBM Cognos Express offers broad report coverage with financial, production, operational, transactional, managed or ad hoc reports to...

    Provided By IBM

  • White Papers // Feb 2010

    Non-Interactive Verifiable Computing: Outsourcing Computation to Untrusted Workers

    Several trends are contributing to a growing desire to "Outsource" computing from a (Relatively) weak computational device to a more powerful computation service. For years, a variety of projects, including SETI@Home, Folding@Home, and the Mersenne prime search, has distributed computations to millions of clients around the Internet to take advantage...

    Provided By IBM

  • White Papers // Jan 2012

    IBM and SAP: Delivering enterprise solutions

    IBM supports SAP clients with business consulting services with global implementation and outsourcing capabilities plus infrastructure of optimized servers (mainframe, POWER, x, BladeCenter) and storage, DB2 database, Alloy, middleware and software. An innovation partner for SAP projects.

    Provided By IBM

  • Case Studies // Dec 2009

    International Truck Drives Growth and Business Value With an Optimized IT Strategy

    While cost control is essential in the global truck and engine market, great products are what make customers buy. To keep its resources focused on product development and overseas growth, International Truck and Engine needed a higher degree of flexibility in the way its IT resources were allocated and managed....

    Provided By IBM

  • White Papers // Nov 2011

    Key trends driving global business resilience and risk - Findings from the 2011 IBM Global Business Resilience and Risk Study

    Integration, cloud, security and company-wide participation are among key elements of successful business resilience and risk management strategies that deliver business value and competitive advantage-as detailed in the new 2011 IBM Global Business Resilience and Risk Study research report.

    Provided By IBM