Project Management

Keep your IT project running smoothly by reading our experts' tips and best practices about methodologies, agile, software, collaboration, risk management, and learning from failed projects.

  • White Papers // Aug 2012

    Developing Therapy-Based IT Adoption Model for Microenterprises

    In Malaysia, microenterprises contribute to almost 80% of the national business establishment. While studies have consistently reported information technology plays an important role in flourishing business operations, the majority of microenterprises in Malaysia still have not utilized the IT to its full capacity. In this case, two significant factors have...

    Provided By IBIMA Publishing

  • White Papers // Aug 2012

    Instant Mobile Device Management

    MaaS360 instant mobile device management helps IT administrators streamline the process to provision, manage and secure today's expanding suite of smartphones and tablets, all from a single portal. The easy to use platform includes all the essential functionality for end-to-end management of iOS, Android, Symbian, BlackBerry, Windows and webOS devices....

    Provided By Fiberlink Communications

  • White Papers // Aug 2012

    Organizational Intelligence: A Hypersoft Technology

    Hypersoft has invented a powerful methodology that makes it now possible to get insight into structures and functions of people, groups or processes. Their ability to collect transaction data from any source stemming from many years of experience and their expertise in relating the right information has allowed them to...

    Provided By Hypersoft Informationssysteme GmbH

  • White Papers // Aug 2012

    Organizational Intelligence: A Hypersoft Technology

    Hypersoft has invented a powerful methodology that makes it now possible to get insight into structures and functions of people, groups or processes. Their ability to collect transaction data from any source stemming from many years of experience and their expertise in relating the right information has allowed them to...

    Provided By Hypersoft Informationssysteme GmbH

  • White Papers // Aug 2012

    Cluster Based Intelligent Semantic Query Routing Technique in Peer to Peer Networks

    The main concern about Peer-To-Peer (P2P) routing protocol is that queries need to reach larger number of peers to locate the target file resulting in huge message overhead. In case of the agent based searching technique, the agent is required to visit every node in search of resources. The transmission...

    Provided By EuroJournals

  • White Papers // Aug 2012

    The Growing Security Threat to SMBs

    Small to medium sized businesses, or SMBs, make up a significant part of the business world. Their individual numbers may not be as impressive as the bigger guys, but together they make up a larger part of the economy. This is what makes them such great targets to online attackers....

    Provided By Kaspersky Lab

  • White Papers // Aug 2012

    Ten Ways the IT Department Enables Cybercrime

    Running IT is no easy task. With things piling up, it's not difficult for something to slip through the cracks. Unfortunately, these slips ups can start piling up too. When that happens, your IT department may be leaving vulnerabilities in the network that even they aren't aware of. In...

    Provided By Kaspersky Lab

  • Podcasts // Aug 2012

    Podcast: IBM's James Kobielus on How to Implement Big Data

    In this podcast, the speaker discussed the difference between of traditional business intelligence projects and analyzing a company's ever-growing data resources. The speaker also discussed how business executives, including CMOs and CIOs are driving big data implementations.

    Provided By Wellesley Information Services

  • Podcasts // Aug 2012

    IDG video: Strategic Servers for Strategic IT

    IT is under constant pressure to transform from a cost center that runs the business to a strategic resource to grow the business. Learn how the HP ProLiant Gen8 Servers present IT with a collection of capabilities that can accelerate and automate some of the most time-intensive server maintenance tasks....

    Provided By Hewlett-Packard & Intel®

  • White Papers // Aug 2012

    The Size, Structure and Characteristics of Finland's ITS Industry

    Intelligent Transport Systems (ITS) are seen as a high-growth segment within the transport sector, as Information and Communication Technologies (ICT) push their way through different industries. ITS products and services has been developed, and its myriad benefits has been introduced which are promising for new business opportunities and investors. Its...

    Provided By Scientific Research

  • White Papers // Aug 2012

    Top 10 Benchmarking Misconceptions

    Become a performance benchmarking guru Easily ensure database benchmarking success by following the expert tips in this free white paper. You’ll learn about the 10 most common benchmarking missteps and how you can avoid them. Plus, you’ll see how the right tools, preparations, and expectations can make all the...

    Provided By Dell Software

  • White Papers // Aug 2012

    Making User Experience Management a Reality: Three Case Studies

    You know about user experience management (UEM) and how it helps you understand and improve the experience of end users interacting with your web applications. Making it a reality is another story. This analyst report from EMA introduces you to three IT visionaries who achieved UEM success. These real-world case...

    Provided By Dell Software

  • White Papers // Aug 2012

    Magic Quadrant Paper

    Application performance monitoring (APM) has become a central focus for IT operations. This report from analyst firm Gartner, Inc. outlines key players in the APM space, and assesses vendors on their completeness of vision and ability to execute that vision. Named a Leader in the 2012 Magic Quadrant for...

    Provided By Dell Software

  • White Papers // Aug 2012

    How Dell Makes User Experience Management a Reality: Three Case Studies

    Extensive research on User Experience Management (UEM) by ENTERPRISE MANAGEMENT ASSOCIATES® (EMA™) reveals that UEM is a multi-faceted requirement that includes performance management, business impact, end-user productivity, and even insights into application design and usage. This insightful white paper includes three interviews with Dell customers that underscore UEM’s diverse appeal,...

    Provided By Dell Software

  • White Papers // Aug 2012

    Recycling Services Solution Brief

    Incorrect disposal of electronics may harm the environment, while improper handling methods could put private data and company reputation at risk. HP is committed to increasing the volume of our products diverted from landfill, and we have the experience and expertise to help your organization meet its environmental goals. When...

    Provided By Hewlett-Packard (HP)

  • White Papers // Aug 2012

    Asset Recovery Services Brochure

    Surplus IT equipment has a definite life span, and while the clock is ticking, there are decisions to make about recovering capital, securing sensitive information, and protecting the environment. These questions take time to resolve, and coordinating them into a coherent strategy can be difficult, particularly if your organization extends...

    Provided By Hewlett-Packard (HP)

  • White Papers // Aug 2012

    How Brands Can Optimize Social Strategies with Analytics White Paper

    It seems as if everyone is talking about the critical nature of measuring the effectiveness and return-on-investment of social media. Brands need to know exactly which specific data is available from Facebook, how it can be used, and what it can deliver. If you have 100,000 fans but all...

    Provided By Oracle

  • White Papers // Aug 2012

    The Instantly Responsive Enterprise: Integrating Business Process Management and Complex Event Processing

    Put Business Process Management and Complex Event Processing together and you get intelligent business processes that react to changing business conditions in real time, providing continuous visibility—in short, an instantly responsive enterprise. Over the last several years, business process management (BPM) has evolved from a mysterious alchemy of arc-and-bubble graphics...

    Provided By Oracle

  • White Papers // Aug 2012

    3rd Generation Intel® Core™ vPro™ Processor Overview

    White Paper: Enterprise performance and embedded security technology benefits are covered in the 3rd gen Intel® Core™ vPro™ processor overview.

    Provided By Intel Corporation

  • Videos // Aug 2012

    Remote Power Management with Intel® Core™ vPro™

    Core™ vPro™ processors helps IT deliver off-hour patching and repairs by remotely power cycle client PCs to enable a greener energy management.

    Provided By Intel Corporation

  • White Papers // Aug 2012

    Improving Facility Operations with Intel® Architecture-based Tablets

    Intel IT conducted a proof of concept (PoC) that demonstrates the potential productivity and efficiency gains associated with providing facility technicians with Intel® architecture-based tablets. This PoC is one part of our multi-year effort to adopt lean manufacturing processes -- maintaining support costs even as our facilities continue to grow.

    Provided By Intel Corporation

  • White Papers // Aug 2012

    Powering a More Intelligent Enterprise: OTC Transformation Delivers $40MM Business Impact at Penske

    Transformation to what Genpact calls an intelligent enterprise one that is more agile, innovative, and effective in its operations across all locations-begins with recognition of goals and crafting strategies to achieve them. Frank Cocuzza, Penske's Chief Financial Officer, described improved efficiency and customer service as the prime drivers in moving...

    Provided By Genpact

  • White Papers // Aug 2012

    Reducing

    A global financial services provider with presence across 20+ countries was looking to optimize its customer service and back-office operations. The existing processes and systems did not adequately optimize agent productivity and had limited use of self-service (IVR) and web-based interactions with customers. The Genpact solution helped in reducing cost...

    Provided By Genpact

  • White Papers // Aug 2012

    Conceptualizing a Secure Wireless Cloud

    The interest in cloud computing by organizations has driven a core desire to become more effective and efficient with Information Technology (IT). Cloud computing enables organizations to utilize instantly provisioned scalable IT resources on a pay-per-use basis. The wireless grid provides a new model for heterogeneous devices to share physical...

    Provided By Institute of Advanced Engineering and Science (IAES)

  • White Papers // Jul 2012

    Cisco Unified Computing System and Microsoft Windows Server 2012: Get the Most Complete Solution

    Microsoft Windows Server 2012 is a huge step in Microsoft’s evolution and provides an industry-leading platform for virtualization that can provide the foundation both for on-premise private clouds and for host-provided public clouds. The Cisco Unified Computing System™ (Cisco UCS®) server family makes full use of these enhancements and...

    Provided By Cisco

  • White Papers // Jul 2012

    The Future Belongs to the Intelligent Enterprise

    Tough economic conditions have made today's business environment more competitive than ever before. Escalating costs, unpredictable markets, and record deficits are impacting businesses around the world and creating new challenges in meeting shareholder expectations. Though the internet age has lowered the barriers to market entry and opened wide the doors...

    Provided By Genpact

  • White Papers // Jul 2012

    Getting Ahead of the Competition: Maximizing SEPA Business Benefits Through OTC Transformation

    The introduction of Single European Payments Area (SEPA) is the most important initiative implemented within the payments landscape since the introduction of the euro in 2002. SEPA aims to create a single common market within Europe where individuals and corporations will be able to send and receive euro payments across...

    Provided By Genpact

  • White Papers // Jul 2012

    Six Ways to Boost Service Profitability and Customer Satisfaction

    Global economic volatility is the new reality. Escalating costs, changing technologies, complex regulations, unpredictable markets and record deficits are impacting businesses around the world and have created new challenges in meeting shareholder expectations. Aftermarket Services (AMS) have become increasingly important as manufacturing organizations look for ways to generate profits, reduce...

    Provided By Genpact

  • White Papers // Jul 2012

    Building the Channel Agnostic Customer Service Platform

    Smart phones and technology advancements have revolutionized the way people behave, interact, consume and live. However, organizations have conspired to make it a little too easy to efficiently "process" customers, rather than figuring how to effectively and intelligently "serve" them. This is increasingly causing frustrating customer service experience and increasing...

    Provided By Genpact

  • White Papers // Jul 2012

    Making Enterprises More Agile and Competitive

    Business processes, when not fully optimized, result in value leakages. This leads to suboptimal financial and operational performance making enterprises reactive and less competitive. This paper illustrates how enterprises can use business processes as a lever to drive business growth and achieve best-in-class performance. Smart Enterprise Processes (SEPSM),...

    Provided By Genpact

  • Podcasts // Jul 2012

    Podcast: IBM's James Kobielus on Getting Past Big Data Hype

    Big data is a well-hyped concept that can purportedly deliver wisdom and riches to those who know how to use it. In this podcast, the speaker discusses the difference between of traditional business intelligence projects and analyzing a company's ever-growing data resources.

    Provided By Wellesley Information Services

  • White Papers // Jul 2012

    Complimentary SuccessFactors White Paper: Performance Management in a Small-Business Culture

    While introducing formal, automated processes for performance and goal management into your unique small business culture may seem crazy, in reality, it may just be the perfect union. That's because the right combination of people and processes can reinforce your company's strengths, improve productivity, and increase engagement. Compliments of...

    Provided By SuccessFactors

  • Webcasts // Jul 2012

    Simplify, Virtualize and Innovate your Customer Service Operations

    Implementing a standards-based, 100% software solution helps you adopt new communication channels such as web, mobile and video for Customer Service. In addition to addressing today's challenges of optimizing costs, Genesys SIP Contact Center Solution helps you better utilize your resources through virtualization. You can put in place a platform...

    Provided By Genesys Telecommunications Laboratories

  • eBooks // Jul 2012

    Oracle Fusion CRM eGuide

    Traditional CRM software typically focuses on sales automation and transaction processing but often lacks the bigger picture of continuity and performance of the entire sales organization. To remain competitive in a technology-oriented market, companies have to move their sales teams into an integrated environment that concentrates on sales planning, sales...

    Provided By Oracle

  • White Papers // Jul 2012

    Five Trends Impacting the Enterprise IT Help Desk

    The IT landscape is changing rapidly, and the role of help desks is shifting. Cloud-based software is revolutionizing the industry, reducing implementation and maintenance costs, while evolving to keep pace with ever-increasing productivity demands. With so much at stake, it's important for IT departments to anticipate change and plan accordingly....

    Provided By Zendesk

  • White Papers // Jul 2012

    Analysis and Optimization of Massive Data Processing on High Performance Computing Architecture

    MapReduce has emerged as a popular and easy-to-use programming model for numerous organizations to deal with massive data processing. Present works about improving MapReduce are mostly done under commercial clusters, while little work has been done under HPC architecture. With high capability computing node, networking and storage system, it might...

    Provided By IARIA

  • White Papers // Jul 2012

    Intercloud Object Storage Service: Colony

    Cloud computing has the potential to dramatically change software engineering. It allows the user to manage and use large-scale computing resources efficiently and easily. Moreover, it makes it possible to develop new software by using these resources for scalability and lowering costs. For example, users can prepare machine images of...

    Provided By IARIA

  • White Papers // Jul 2012

    Decentralized Probabilistic Auto-Scaling for Heterogeneous Systems

    Scalability has become a de facto non-functional requirement for today's Internet applications that start small and aim to become a huge success. The ability of the system to automatically scale is required by the dynamic nature of the workload experienced by these applications. In this context, the DEPAS (DEcentralized Probabilistic...

    Provided By IARIA

  • White Papers // Jul 2012

    Web Service Component Interface for Efficient e-Learning Services

    Online tutoring is the progression of tutoring in an online, effective environment or systemized environment in which teachers and learners are divided by time and space. Online tutoring, as an indication of the assortment of the wider Internet, is accomplished using several diverse approaches and is addressed to different sort...

    Provided By EuroJournals

  • Webcasts // Jul 2012

    Charting the Course to a Customer-Centric Business

    Watch this video broadcast with Forrester analyst Brian Walker, and Craig Hayman, General Manager of IBM Industry Solutions, to see the groundbreaking results of a Forrester survey of over 400 business and technology leaders who are succeeding in challenging times. Find out how organizations, like T-Mobile, are making customer focus...

    Provided By IBM