Project Management

Keep your IT project running smoothly by reading our experts' tips and best practices about methodologies, agile, software, collaboration, risk management, and learning from failed projects.

  • Case Studies // Jul 2014

    With the MobileIron Platform, Sally Beauty puts a new face on its sales team

    Seeking to increase the effectiveness of its field sales staff while helping them present a more professional image, Sally Beauty implemented the MobileIron enterprise mobility management (EMM) platform. Sally Beauty uses MobileIron to let retail and traveling sales staff access product collateral on iPads, recommend and deliver the most helpful...

    Sponsored By MobileIron

  • White Papers // Aug 2014

    Harvard Business Review: The Truth about Customer Experience

    This whitepaper emphasises why a focus on the customer’s shopping journey can lead to significant financial and organisational results.

    Sponsored By LogMeIn AU

  • White Papers // Jul 2013

    Putting Dispatch in the Driver’s Seat

    Does your help desk feel like it’s stuck in neutral? A dispatcher can help you keep track of which technician is where, what issues they’re working on, and make sure all issues are handled in a timely manner. Learn the 5 simple rules of dispatching your help desk can’t afford...

    Sponsored By ConnectWise

  • Case Studies // Aug 2014

    Multi-format Archive Solution - GDF Suez Case Study

    Learn how EMC provided GDF Suez with a legally sound, multi-archive solution. The case study looks at how InfoArchive offered them integrated admissibility functions and accepted all types of flows and formats, independent of the source application.

    Sponsored By EMC

  • White Papers // Aug 2014

    See The Next Evolution Of Virtualization In Action

    Thinking about virtualizing your data centre to achieve new cost savings and agility benefits? Then take a closer look at the amazing management and performance advantages that only vSphere with Operations Management delivers. Read more...

    Sponsored By VMware

  • White Papers // Nov 2013

    The Essential Guide to IT Transformation

    Enterprises are transforming IT by adopting service automation tools and processes, making teams more innovative and efficient. By consolidating fragmented and redundant service systems, standardizing operational processes and by creating a single system of record for IT, CIOs can shift their attention from maintenance to service, effectively changing enterprise IT.

    Sponsored By ServiceNow

  • White Papers // Nov 2013

    Top 8 Considerations to Enable and Simplify Mobility

    IT departments have a huge opportunity to make their enterprises more agile, cost efficient & competitive by embracing the opportunities available through mobile devices & constant connectivity. Supporting a more mobile workforce & customer base is a necessity.

    Sponsored By ServiceNow

  • White Papers // Nov 2013

    Consolidation: The Foundation for IT Business Transformation

    This white paper explores how to consolidate legacy, redundant IT services and shows how consolidation can accelerate growth while cutting costs and reducing complexities and enhance competitiveness.

    Sponsored By ServiceNow

  • Webcasts // Jun 2014

    On-demand Webcast: Your Strategy at the Intersection of Cloud and Mobile

    We live in an enterprise world where Bring Your Own Device (BYOD) is a fait accompli and mobile is part of all of our lives. IT and mobility stakeholders continue to address ongoing changes with audiences, OS environments, data formats, coding methods, business processes and more. The case for investing...

    Sponsored By SAP

  • Live Event // Mar 2014

    Live Weekly Webinar - Unified IT Monitoring for Infrastructure and Applications with up.time®

    up.time is enterprise-level IT monitoring that’s up to 50% more cost effective than traditional “Big 4” monitoring tools. Get the comprehensive features, deep reporting, and proactive monitoring you need for a unified view of IT performance, availability, and capacity. up.time monitors across platforms, including all infrastructure (servers, VMs, network devices)...

    Sponsored By Uptime Software

  • Webcasts // Jan 2014

    Webcast: 3 Steps to Content Sharing and Collaboration ft. Forrester Research

    Consumer sync and share tools help people access and send personal files, but smart IT leaders know that businesses require more than just ease-of-use. Strong security, mobile support, and deployment architecture are just a few of the many important factors to consider when evaluating vendors for a company-wide solution. Where...

    Sponsored By Box

  • White Papers // Aug 2014

    InfoTech Cloud File Sharing Market Report

    Organizations are increasingly turning to cloud file sharing solutions to meet end-user's needs for a lightweight and effective collaboration tool. In this report, Info-Tech highlights their evaluation of eight leading vendors in this market, including Google, Dropbox, Microsoft, Box and others. See how each scored and find out who emerged...

    Sponsored By Box

  • Case Studies // Aug 2014

    Top 10 Ways Businesses Rely on Box

    Box is a cloud platform that helps you securely store, share and manage all your company's files. Whether you need to secure confidential business information, develop a custom mobile application or are trying to simplify paper-based office processes, here are the top 10 ways enterprises rely on Box.

    Sponsored By Box

  • White Papers // Jul 2014

    10 Critical Requirements for Cloud Applications

    Many Organizations are freeing up their valuable resources for strategic activities by deploying cloud applications that are less costly and complex. So the need to differentiate between the real cloud providers and applications from the imposters has become crucial. The purpose of this document is to help technology and business...

    Sponsored By Workday

  • White Papers // Jul 2014

    Reducing Expenses Starts with the Programming Skills of Operations Groups

    Tools available today make it possible to significantly reduce the daily tasks that consume the time of IT operations groups like automation. And with today’s new cloud and SDN architectures being deployed or just on the horizon, automation is no longer just optional. No matter what we call it the...

    Sponsored By F5

  • White Papers // Apr 2014

    How to Fill the Threat Management Gateway Void

    The recent discontinuation of Microsoft Forefront Threat Management Gateway (TMG) requires enterprises to find a new solution to secure corporate access to the web. In choosing a new solution, it’s important for decision-makers to ensure that the solution they select includes the features and functionality necessary to ensure safe and...

    Sponsored By F5

  • White Papers // Jul 2014

    Ten Critical Requirements for Cloud Applications

    Many Organizations are freeing up their valuable resources for strategic activities by deploying cloud applications that are less costly and complex. So the need to differentiate between the real cloud providers and applications from the imposters has become crucial. The purpose of this document is to help technology and business...

    Sponsored By Workday

  • Case Studies // Jul 2014

    Case Study: LogMeIn Rescue and Rice Toyota

    As Rice Toyota has grown, so has its dependence on computer applications and systems to deliver a high level of customer service and customer satisfaction. With more than 180 employees using computers to access applications in four buildings, Rice’s small IT department was increasingly challenged to resolve user support issues...

    Sponsored By LogMeIn

  • White Papers // Jul 2014

    Whitepaper: Real CIOs of the Cloud

    As cloud computing becomes the dominant technology of this decade, today's CIOs are the catalysts for change. This whitepaper published by Techweb features two technology leaders discussing their cloud strategy.

    Sponsored By Workday

  • White Papers // Jul 2014

    Whitepaper: Visibility, Alignment, & Optimization, Part I: The Value of Workforce Visibility in Driving Business Decisions

    Do you know as much about your employees as you know about your customers, products, or systems? Imagine the organizational transformation that could be possible if HR could provide real-time, actionable insight into the talent of your organization. In this whitepaper, you’ll learn how to achieve needed optimal workforce visibility....

    Sponsored By Workday

  • White Papers // Jul 2014

    Whitepaper: The Hackett Group’s 2013 Global Payroll Technology Performance Study

    Struggling to find the right payroll solution? You’re not alone. The Hackett Group’s new study reveals just how many organizations continue to struggle with their payroll operations. Read the full report to learn about payroll trends, current challenges, and what changes are in store for global payroll technology.

    Sponsored By Workday

  • White Papers // Jul 2014

    Whitepaper: Visibility, Alignment, & Optimization, Part II: Workforce Alignment

    Are you aligning the initiatives and work done by your workforce with the evolving strategies of your organization? This whitepaper highlights the importance of continuous alignment and why it's essential to the ongoing success of your company.

    Sponsored By Workday

  • White Papers // Jul 2014

    Whitepaper: Simplify HR to Drive Performance Leading HR Organizations Share Their Strategies

    Global organizations must be responsive to market realities to drive performance, whether those realities are new government regulations, healthcare reform, business model shifts, or industry upswings and downturns. Read the whitepaper to learn how Workday customers are taking steps to proactively prepare for these inevitabilities.

    Sponsored By Workday

  • White Papers // Jul 2014

    Whitepaper: From Performance Management to Service Delivery: Multi-country Payroll

    This special report by Webster Buchanan Research examines the changing shape of the multi-country payroll sector, assessing trends and developments that impact the way organizations tackle the challenges of managing their international payroll operations.

    Sponsored By Workday

  • White Papers // Jul 2014

    Whitepaper: Visibility, Alignment, & Optimization, Part III: Workforce Optimization

    Organizations committed to workforce visibility, alignment, and optimization are positioned to dominate in this economy. These organizations achieve their goals via a unified human resource management, performance management, and financial management solution. Read this paper, the last in a three-part series, to hear the optimization stories of four Workday customers.

    Sponsored By Workday

  • White Papers // Jul 2014

    Whitepaper: CFOs on Managing Finance Technology (CFO Research)

    Challenged by an inflexible financial management system? You’re not alone. Finance executives everywhere are seeing the need for a system that can easily adapt to changing priorities and processes. Download this whitepaper to explore the key pain points CFOs are experiencing with their financial-management systems—plus solutions to combat them....

    Sponsored By Workday

  • Videos // May 2014

    Video: Unified HR and Finance (Epipheo)

    Your people and your money spend a lot of time together. Your people drive financial performance, and financial goals drive people performance. So why would you run separate systems for HR and Finance? Watch the video to learn how Workday unifies your HR and financials applications into one seamless system.

    Sponsored By Workday

  • White Papers // Jul 2014

    Whitepaper: Benefits of In-Memory Technology for Modern Financial Applications (IDC)

    In-memory accounting brings the benefits of in-memory technology into the realm of financial applications. Using this emerging technology, organizations can now process financial transactions much more quickly and with greater accuracy. This IDC reports looks at the key considerations and benefits in the use of in-memory technology for modern financial...

    Sponsored By Workday

  • White Papers // Jul 2014

    Whitepaper: Taking Measure of Talent

    As business models change, the pressure to leverage the true value of your human capital and better understand your talent management grows. This Harvard Business Review Analytic Services whitepaper, sponsored by Workday, focuses on effective management of your human capital and using technology to gain insight into your workforce.

    Sponsored By Workday

  • White Papers // Jul 2014

    Whitepaper: Redefining Enterprise Software Whitepaper

    Companies are recognizing that to stay competitive, they must change the way they manage their most valuable resource—their people. In this whitepaper you will learn what changes are impacting business and human capital management today and how the HR department and its resource management systems need to respond.

    Sponsored By Workday

  • White Papers // Aug 2014

    BYOD - The Future of IT is Now

    The wave toward Bring Your Own Devices (BYOD) and Bring Your Own Applications (BYOA) has been building since roughly 2007, but has now become a tsunami. Many organizations are realising the variety of benefits provided by BYODA and are embracing them. However, while IT may have warmed to the...

    Sponsored By Citrix

  • eBooks // Aug 2014

    Sensible Service Management eBook

    This Sensible service management guide written by Rob England, the IT Skeptic, aims to cut through all the noise and jargon to tell IT managers why service management can be useful and why it doesn’t need to be so complex. The guide is broken into 11 best practices. Check this...

    Sponsored By Citrix

  • White Papers // May 2014

    IDC Report: Selecting the Optimal Path to Private Cloud

    Cloud computing models offer a new approach for IT organizations to deliver business services to end users. By implementing their own internal or "private" cloud infrastructures, IT organizations can deploy a technology model that provides both flexible IT architectures and dynamic business agility.It makes system resources accessible to applications that...

    Sponsored By EMC

  • White Papers // Feb 2014

    Real-world Identity and Access Management (IAM) for Unix-based Systems

    Explore the most common identity and access management (IAM) challenges facing Unix-based organizations, and learn about some easily implemented practices and technologies that can help you increase security, achieve compliance and improve operational efficiency. Read the white paper to learn how to: Use an Active Directory (AD) bridge solution...

    Sponsored By Dell Software

  • White Papers // Feb 2014

    IAM for the Real World – Privileged Account Management

    Privileged account management (PAM) is the forgotten arm of identity and access management. This e-book provides essential information on the common security issues with PAM, backed by real-world examples. Are you doing enough to manage your privileged accounts? Download the e-book to find out.

    Sponsored By Dell Software

  • White Papers // Aug 2014

    Achieving High Oracle Performance

    DBAs cannot afford to rely on reactive measures anymore. They need advanced performance management tools that will enable them to catch emerging issues before they can affect end users. Discover how advanced database management can help DBAs protect the system by preventing problems from developing at all. Download the white...

    Sponsored By Dell Software

  • White Papers // Aug 2014

    Resolving the Database Performance Blame Game

    When an application slows down, can you immediately tell which component is underperforming? If not, you need to see how Dell Foglight for Databases shows the operational and performance health of each component all on a single pane of glass. Download the white paper to see how you can end...

    Sponsored By Dell Software

  • White Papers // Sep 2013

    Anti-Evasion: Why It's a Critical Component of Intrusion Prevention Systems

    As the number and severity of cyber-crimes continues to grow, it’s important to understand the steps cyber-criminals take to attack your network, the types of malware they use, and the tools you need to stop them.

    Sponsored By Dell Software

  • White Papers // Aug 2014

    12 Essential Tasks of Active Directory Domain Services

    Discover the 12 major tasks of Active Directory Domain Services (AD DS) administration and management, and how delegation can be an excellent way for administrators to reduce the their workload and streamline management of their AD DS infrastructures. Read the white paper and learn how the implementation of proper...

    Sponsored By Dell Software

  • eBooks // Aug 2014

    Securing the Small Business Network

    This ebook examines eight network security challenges that small businesses face today, and offers easy and effective solutions. Dell SonicWALL offers the comprehensive protection your small business needs, priced within your budget.

    Sponsored By Dell Software