Project Management

Keep your IT project running smoothly by reading our experts' tips and best practices about methodologies, agile, software, collaboration, risk management, and learning from failed projects.

  • Case Studies // Feb 2014

    University of Maryland Case Study

    To enhance IT services for faculty and staff across the United States, University of Maryland University College (UMUC) needed to replace out-of-lifecycle desktop hardware and software quickly and efficiently, and with minimal risk of downtime to staff services. Read this case study to learn how UMUC leveraged new technology and...

    Sponsored By Dell & Microsoft

  • White Papers // Feb 2014

    IDC Market Scape: Worldwide Datacenter Infrastructure Management 2013 Vendor Analysis

    The latest IDC MarketScape Report names the Trellis™ platform a leader for capabilities and future strategy. International Data Corporation (IDC) recognized Emerson as a leading vendor of data center infrastructure management (DCIM) software solutions in its Worldwide Datacenter Infrastructure Management 2013 Vendor Analysis.

    Sponsored By Emerson Network Power

  • White Papers // Feb 2014

    The Total Economic Impact of the Emerson DCIM Solution

    100% ROI over Three Years with Emerson DCIM Solutions A commissioned study conducted by Forrester Consulting on behalf of Emerson found that a data center infrastructure management (DCIM) global customer achieved 100 percent return on investment (ROI) in 13 months. The Total Economic Impact™ of the Emerson DCIM Solution...

    Sponsored By Emerson Network Power

  • Webcasts // Feb 2014

    On-demand Webcast: Overcoming the challenges of multifactor authentication

    Many cloud service providers are rolling out two-factor authentication features to address the increasing challenges that come from relying on passwords alone to secure user access and company data. Multifactor authentication is a great step towards stronger security and access management. Unfortunately, for enterprises that leverage more than a...

    Sponsored By Centrify

  • White Papers // Jan 2014

    Live Chat Effectiveness 2013

    Built on the results of an annual survey of Internet shoppers worldwide, the 2013 Live Chat Effectiveness report outlines Internet shopper communication and purchasing behavior and preferences. The report includes findings specific to live chat technology, as well as other engagement channels, such as phone, email and social media.

    Sponsored By LogMeIn BoldChat

  • eBooks // Jan 2014

    IT Security by the Numbers: Calculating the Total Cost of Protection

    Humorist Franklin P. Jones may have said it best: “When you get something for nothing, you just haven't been billed for it yet.” These are wise words of warning for businesses counting on so-called “free” IT security software. Kaspersky Lab has created an eBook to help you calculate the...

    Sponsored By Kaspersky Lab

  • White Papers // Jan 2014

    Who’s Spying on You?

    You’re aware of the threats of malware to your business but what about the ever-changing ground rules? Cybercriminals today are launching attacks against businesses by copying sophisticated malware and techniques used to target governments and high-profile organizations. Don’t get caught in the crossfire. Read our special report "Who's spying...

    Sponsored By Kaspersky Lab

  • White Papers // Jan 2014

    Cisco UCS C-Series Rack Servers with Intelligent Intel Xeon Processors for Microsoft Exchange Server

    Cisco Unified Computing System™ (Cisco UCS®) C-Series Rack Servers and B-Series Blade Servers with intelligent Intel® Xeon® processors deliver messaging flexibility and choice to businesses of every size. Read this white paper to find out how you can adequately support and scale servers like Microsoft Exchange, whilst reducing operating expenses,...

    Sponsored By Cisco

  • White Papers // Jan 2014

    Advanced Case Management Leadership Guide

    This guide examines how IBM Case Manager offers an extensible platform for enhancing capabilities and protecting investments with additional value-added ECM capabilities from IBM, as well as industry-specific case management applications and best practices from IBM Business Partners.

    Sponsored By IBM

  • Case Studies // Jan 2014

    Kansas City Power & Light Quality Management Video

    Kansas City Power & Light (KCP&L), a U.S. energy provider that services over 800,000 customers, shares how HP ALM (Application Lifecycle Management) and the HP Executive Scorecard enable their company to enhance quality management and make informed fact-based decisions with powerful executive reporting tools. Namita Gogumalla, manager of the project...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Jan 2014

    Virtual Desktops in the Cloud: Changing the Face of Desktop Security

    Desktops, virtualization and security: To many, these three terms may seem mutually exclusive as they are by historical perspective and traditional consideration, in opposition to one another. Desktops offer individuality, personalization and are based on distributed users. Virtualization is associated with flexibility, mobility and cost effectiveness. Security is perceived as...

    Sponsored By Desktone

  • White Papers // Jan 2014

    3 Ways to Save Software Costs Paper

    This paper discusses the potential for radically improving cost efficiency with a well thought-out Software Asset Management (SAM) strategy. It aims to improve understanding of the SAM discipline, including the challenges it poses as well as the tactical and strategic advantages it offers. And, it lays out a high-level plan...

    Sponsored By Hewlett-Packard (HP)

  • Research // Jan 2014

    2013-2014 World Quality Report

    Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, and Sogeti, its local professional services division, have released the findings of the fifth World Quality Report. The report, published in conjunction with HP, reveals that application Testing and Quality Assurance (QA) now accounts for almost a...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Jan 2014

    IDC: Driving Business Optimization with End-to-End Performance Testing White Paper

    The purpose of this IDC White Paper is to lay out the role that performance testing can play in the context of overall application lifecycle management (ALM), security, resource, and demand management. As part of that objective, the document defines an application performance testing framework and discusses an performance test...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Jan 2014

    White Paper: Manage IT services efficiently. Serve business effectively.

    Aiming to manage your IT services efficiently and serve the business more effectively? Adapting to a constantly changing IT environment—while also meeting the needs of business and end users— requires a new approach to managing operations. The methodology that has emerged to fill this vacuum is called business service management...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Jan 2014

    The role of the network in cloud computing

    For a network that better supports your cloud and brings the most value possible to your business, its design has to be considered in the early stages of cloud planning. Read the white paper "Networking for cloud computing" to discover specific networking considerations for public, private and hybrid clouds.

    Sponsored By IBM

  • White Papers // Jan 2014

    ALDM Service Engagement Guide

    Decisions to optimize the data center often begin with IT discovery. But many discovery processes are costly and tedious to use. IBM’s Analytics for Logical Dependency Mapping (ALDM) service automates IT discovery and leverages analytics to provide a more complete, accurate picture of the IT environment in as little as...

    Sponsored By IBM

  • Tools & Templates // Jan 2014

    Server Managed Services Benefit Assessment Tool

    According to an IDC report, IBM Server Managed Services clients are reducing mean time to resolution by up to 73% while reducing server outages by 61%. Use the Server Managed Services Benefit Assessment Tool to learn how IBM Server Managed Services can help you improve IT staff productivity by 42%,while...

    Sponsored By IBM

  • White Papers // Jan 2014

    Pervasive technology trends shaping the business and the implications for your data center

    Four technology trends—cloud computing, mobile technology, social collaboration and analytics—are shaping the business and converging on the data center. But few data center strategies are designed with the requisite flexibility, scalability or resiliency to meet the new demands. Read the white paper to learn how a good data center strategy...

    Sponsored By IBM

  • White Papers // Jan 2014

    Server Services White Paper

    Cloud computing, enterprise mobility, social collaboration and analytics are emerging faster than many organizations can act on them. To capitalize on the strategic potential of emerging technologies, organizations will need a well-designed, optimized and virtualized server infrastructure. Read this white paper for an overview of the IBM services that clients...

    Sponsored By IBM

  • White Papers // Jan 2014

    Security Essentials for CIOs: Enabling Mobility—Their device, your data

    It's not easy being today's CIO. As growing numbers of employees bring their own computing devices to work, CIOs are faced with a tough choice: Find a secure way to let employees conduct business on their own devices—or simply say no. If you’d rather say yes, read the article to...

    Sponsored By IBM

  • White Papers // Jan 2014

    Guidance for Calculation of Efficiency (PUE) in Data Centers

    Before data center infrastructure efficiency can be benchmarked using PUE or other metrics, there must be agreement on exactly what power consumptions constitute IT loads, what consumptions constitute physical infrastructure, and what loads should not be counted. Unfortunately, commonly published efficiency data is not computed using a standard methodology, and...

    Sponsored By APC by Schneider Electric

  • White Papers // Jan 2014

    Specification of Modular Data Center Architecture

    There is a growing consensus that conventional legacy data center design will be superseded by modular scalable data center designs. Reduced total cost of ownership, increased flexibility, reduced deployment time, and improved efficiency are all claimed benefits of modular scalable designs. Yet the term “modular”, when and where modularity is...

    Sponsored By APC by Schneider Electric

  • White Papers // Jan 2014

    Data Center Projects: Growth Model

    Long term data center or network room capacity planning may seem impossible in the face of evolving IT technology and business requirements. Nevertheless, data center facilities have a lifetime that may span many generations of IT equipment, so planning – or lack of planning – can have a large impact...

    Sponsored By Schneider Electric

  • White Papers // Jan 2014

    Enterprise Grade Management for OpenStack

    In this technical detail, we describe how CloudForms offers you a unified management framework with advanced life cycle management capabilities across infrastructure platforms, such as OpenStack, VMware, Red Hat, Microsoft, and Amazon.

    Sponsored By Red Hat

  • White Papers // Jan 2014

    Whitepaper: Enterprise Grade Management for OpenStack

    In this technical detail, we describe how CloudForms offers you a unified management framework with advanced life cycle management capabilities across infrastructure platforms, such as OpenStack, VMware, Red Hat, Microsoft, and Amazon.

    Sponsored By Red Hat

  • White Papers // Jan 2014

    10 Things Your Next Firewall Must Do

    For enterprises looking at NGFWs, the most important consideration is: Will this new technology empower your security teams to securely enable applications to the benefit of the organization? It's not about blocking applications, but safely enabling them.

    Sponsored By Palo Alto Networks

  • Case Studies // Jan 2014

    Customer Success Story of University of Central Lancashire:

    ExtremeZ-IP is helping thousands of educational institutions worldwide conquer their Mac/Windows integration challenges. Learn how the University of Central Lancashire, a leading UK institution, is successfully and securely integrating popular Apple products alongside Windows devices in a cross-platform campus environment.

    Sponsored By Acronis

  • White Papers // Jan 2014

    5 Common Mistakes in Application/IT Infrastructure Monitoring

    Everyone knows they need monitoring to ensure their site uptime and keep their business humming. Yet many sites still suffer from outages that are first reported by their customers. Having managed data center operations for decades, we have lots of experience with monitoring systems of all kinds, and these...

    Sponsored By LogicMonitor

  • Downloads // Jan 2014

    Top 7 Tools that IT Pros Love!

    Track changes to IT infrastructure, manage passwords, troubleshoot account lockouts and more... These tools proved useful for thousands of IT Pros all over the world. Get them all now!

    Sponsored By netwrix

  • Videos // Jan 2014

    Box Case Study: Enterasys

    At Enterasys, a leading provider of wired and wireless network solutions, employees needed to share critical content on the go, from any device. Today, with Box, over 1100 employees -- from Sales to Engineering -- collaborate and share important information from wherever they are.

    Sponsored By Box

  • White Papers // Jan 2014

    Gartner Report "Emergence of Ethernet Fabric"

    The rapid development of Ethernet fabric offers users new choices to modernize their data center physical switch networks to support software-defined network and cloud computing. Networking professionals should start on the road to greater efficiency and automation in their data center networks.

    Sponsored By Brocade

  • White Papers // Jan 2014

    Comparing Network and Server Monitoring Tools: Five data center managers speak out about LogicMonitor and Nagios

    Are you having difficulty choosing between network and server monitoring tools? Which solution is best for your company? LogicMonitor's comparison white paper is based on detailed interviews with 5 data center managers with long experienced managing complex data center environments. So, which is better for you? Download this white...

    Sponsored By LogicMonitor

  • White Papers // Jan 2014

    Establishing a Logical Perimeter The Evolution of Network Security

    The boundaries of the modern enterprise have undergone massive changes, and these shifts are causing IT, security and networking teams to fundamentally reevaluate the way they think about and manage the network. It is no secret that near-universal Internet connectivity has changed society and user behavior along with it. Users...

    Sponsored By Palo Alto Networks

  • White Papers // Jan 2014

    Firewall Buyers Guide

    Discusses the ten critical business requirements that your next firewall should address and how to create an RFP and functional test plan to assist in the vendor/solution selection process.

    Sponsored By Palo Alto Networks

  • White Papers // Jan 2014

    Cybersecurity Imperatives: Reinvent Your Network Security With Palo Alto Networks ®

    Cybersecurity has become a leading topic both within and beyond the corporate boardroom. What enterprises need to stop the escalation of cyberattacks is a network security approach that is designed from the outset to enable the safe use of the applications and technologies required to support a thriving business.

    Sponsored By Palo Alto Networks

  • Webcasts // Jan 2014

    Webcast: 3 Steps to Content Sharing and Collaboration ft. Forrester Research

    Consumer sync and share tools help people access and send personal files, but smart IT leaders know that businesses require more than just ease-of-use. Strong security, mobile support, and deployment architecture are just a few of the many important factors to consider when evaluating vendors for a company-wide solution. Where...

    Sponsored By Box

  • White Papers // Dec 2013

    3 ways clinicians can leverage a patient portal to craft a healthcare community

    You probably have several goals for your patient portal of choice. Is “community” one of them? With a bevy of vendors offering portal solutions, it can be challenging for a hospital to know where to start. Fortunately, YourCareCommunity helps ease the decision-making process.

    Sponsored By Healthtech Holdings

  • eBooks // Dec 2013

    Agile Portfolio Management eBook

    In order to compete in the 21st century, your company needs to move, pivot and innovate faster than your competitors. Think of the companies, the software and the brands that you admire. They innovate. They design and produce the most coveted new things. They invest in the idea that innovation...

    Sponsored By Rally Software

  • White Papers // Dec 2013

    The Seven Deadly Sins of Agile Measurement

    With Agile scaling to larger and larger projects, programs and organizations, how can you understand the impact it's having, and how do you know what to measure to find out? Get your copy of The Seven Deadly Sins of Agile Measurement. Find out what matters and what doesn't. This paper...

    Sponsored By Rally Software