SMBs

Small-to-medium businesses are driving innovation and rewriting tech buying rules.

  • Expand Your Opportunities: Four Proven Approaches to Win Business in the Mid-Market

    Ebooks // Jan 2017 // provided by SolarWinds

    For MSPs, The Small and Mid-Size Business (SMB) Market is Just the Tip of the Iceberg -If you are willing to dive deeper and explore the mid-market, you will uncover a treasure trove of opportunities. Take the plunge and you can reap the benefits of higher-value and

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  • The Productivity Puzzle: How To Get The Very Best Out Of Your People In The Modern Workplace

    Ebooks // Feb 2017 // provided by Microsoft Surface

    Productivity remains one of the top issues facing small and medium-sized businesses (SMBs) today. And while there’s no doubting the importance of trying to get the most out of your talent, the approach many SMBs take actually has the reverse effect. This is the ‘productivity puzzle.’ Microsoft may use ...

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  • How Good Collaboration Tools Can Elevate IT's Role

    Ebooks // Aug 2016 // provided by Box

    In today's fast-paced workplace, legacy content management solutions can't keep up. As a result, employees often turn to consumer and unsanctioned apps to meet their needs. Unfortunately, these tools compromise security and collaboration within the business, which reflects poorly on the IT department. This eBook explores how to empower IT ...

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  • How Good Collaboration Tools Can Elevate IT's Role

    Ebooks // Aug 2016 // provided by Box

    In today's fast-paced workplace, legacy content management solutions can't keep up. As a result, employees often turn to consumer and unsanctioned apps to meet their needs. Unfortunately, these tools compromise security and collaboration within the business, which reflects poorly on the IT department. This eBook explores how to empower IT ...

    View this now
  • How Good Collaboration Tools Can Elevate IT's Role

    Ebooks // Aug 2016 // provided by Box

    In today's fast-paced workplace, legacy content management solutions can't keep up. As a result, employees often turn to consumer and unsanctioned apps to meet their needs. Unfortunately, these tools compromise security and collaboration within the business, which reflects poorly on the IT department. This eBook explores how to empower IT ...

    View this now
  • Securing the Small Business Network

    Ebooks // Aug 2014 // provided by Dell Software

    This ebook examines eight network security challenges that small businesses face today, and offers easy and effective solutions. Dell SonicWALL offers the comprehensive protection your small business needs, priced within your budget.

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  • IBM PureData System E-Guide

    Ebooks // May 2014 // provided by IBM

    Every business would like to spend more time focused on improving productivity and less on routine maintenance tasks that keep the status quo. Unfortunately, most IT departments spend the bulk of their time and budget on doing just that – keeping the lights on and fighting fires. That is ...

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  • UC to Go: Connect Your Teams With Unified Communications

    Ebooks // Mar 2014 // provided by Windstream Communications

    With unified communications (UC), it’s easier for mobile workers to stay connected and stay productive. The challenge is finding the best UC solution to support their work styles. Of businesses that have implemented UC, 82% report ROI met or exceeded expectations, and 70% report that the biggest benefit is “improved ...

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  • A Quick Peek at How Salesforce Does Customer Service

    Ebooks // Mar 2014 // provided by Salesforce.com

    Help is here with salesforce service cloud. Transform your customer experience and connect with customers in whole new ways with the #1 customer service application. From the contact center to self-service communities, social media and beyond, service cloud is changing the game in customer service. To get started, download today!

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  • 6 Secrets to Offering Exceptional Customer Service

    Ebooks // Mar 2014 // provided by Salesforce.com

    The vast majority of people are not experiencing great service. Nearly a third of consumers believe that businesses are now paying less attention to providing good customer service. On top of that, just 7% of those polled say that customer service experiences they have with companies typically exceed their ...

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