Tech & Work

  • White Papers // Jun 2015

    Enterprise Mobility Management: Embracing BYOD through Data Delivery and Secure App

    The transformation of computing through mobility, consumerisation, bring-your-own device (BYOD) and flex-work offers powerful benefits for today’s organisations – but it poses significant challenges for IT.

    Sponsored By Citrix Systems

  • White Papers // Jun 2015

    Tablets: Changing the Face of the Asian Workplace

    Tablet devices are injecting excitement into the workplace as they present organizations with opportunities for new ways of working and servicing customers. Its form and function make it a perfect device to support worker productivity, and the numbers say it all. IDC’s Tracker research shows organisation's growing appetite for tablet...

    Sponsored By Dell and Intel®

  • White Papers // Jun 2015

    How to free your healthcare organisation from the storage tech trap

    The demand for extra capacity for patient records, clinical research and other data continues to grow relentlessly. Meanwhile, teams want instant access to information to deliver greater-quality care. Tightening regulations and other outside pressures continue to place an added burden on IT managers – who are already under strain with...

    Sponsored By Fujitsu

  • White Papers // Jun 2015

    State of Security Operations 2015

    Your ability to detect and stop cyber attacks depends on the effectiveness of your security operations team. How does yours stack up to the best? And what should you do to improve? HP Security Intelligence and Operations Consulting has assessed the capabilities of 87 security operations centers worldwide. This...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Jun 2015

    Essential Consideration Before Selecting Your Next Service Desk Solution

    This guide offers practical advice to organizations actively reviewing their service management function and preparing to make a decision on which service desk software will best suit their requirements.

    Sponsored By Hornbill

  • White Papers // Jun 2015

    The positive impact of flexible working made clear for IT managers

    Innovations in communications and collaboration tools have enhanced the capacity of individuals to ‘work from anywhere’ as though they were in their workplace. A continuation of these advances can be expected to increase employers’ willingness and ability to allow employees to work remotely.

    Sponsored By Citrix Systems

  • White Papers // Jun 2015

    Upgrade Your Business: Upgrading to new Dell OptiPlex desktops powered by Intel

    Ageing desktops present obstacle as they lack the latest hardware and software technology. Your business faces a difficult decision: You can replace those older desktops now, or you can push the capital expense to the next fiscal year. How do you know when it's the right time to invest in...

    Sponsored By Dell and Intel®

  • White Papers // Jun 2015

    Enterprise Mobility Management Big Bang Theory

    Mobile device Management was just the beginning of the enterprise journey towards complete mobility. Learn why enterprise mobility management is now needed for all devices and data for work. Read More..

    Sponsored By IBM

  • White Papers // Jun 2015

    Customer Engagement, Business Value: How to Deal with the 21st Century Customer

    In a recent study, McKinsey found customer engagement to be the #1 concern of executives. What is customer engagement? Who's done it well? Who hasn't? In this On-Demand Webcast, Author and thought leader Paul Greenberg shares how to help drive customer engagement and make your business successful in the 21st...

    Sponsored By Microsoft

  • White Papers // Jun 2015

    Always Be Closing: The ABC's of Sales in the Modern Era

    Companies hire salespeople to drive revenue, but it turns out that the majority of sales reps spend very little of their time actually doing the jobs they were hired to do. According to Pace Productivity, just 22% of a typical sales rep’s week is focused on selling. So how can...

    Sponsored By Microsoft

  • White Papers // Jun 2015

    Your Brand Sux: Turning Sentiment Into Opportunity

    While traditional marketing is still important to communicating your brand, engaging with the voice of the customer is becoming more important than ever. When a customer searches for your brand, they won’t be searching for what you say about your brand—they’ll be searching for what other customers like them think...

    Sponsored By Microsoft

  • White Papers // Jun 2015

    Microsoft Dynamics Retail eBook: I Love Customers

    Perhaps no other industry has been as impacted by rapid advancements in technology as the retail industry. The Internet has opened up new markets to you – and your competitors. A proliferation of devices has changed the way consumers shop, in-store and online. Retailers now have access to data about...

    Sponsored By Microsoft

  • White Papers // Jun 2015

    Enterprise Wi-Fi Buyers Guide: The Network Impact of 802.11ac

    This paper discusses two approaches for efficient WLAN design. Both let you integrate 802.11ac into your WLAN and both can help lay the foundation for future, high-speed technologies. Learn more about the advantages and disadvantages of these two approaches.

    Sponsored By Aerohive Networks

  • White Papers // May 2015

    Forrester Research Report: Beware the "SaaS" Trap

    There’s a disturbing trend emerging in our client inquiries of late: rising demand for software-as-a-service (SaaS) solutions and purchases of solutions that are not really SaaS. With the increase demand for organisations to take advantage of the flexibility and efficiency that SaaS offers them, many vendors today are seeing an...

    Sponsored By NetSuite AU

  • White Papers // May 2015

    The power of change

    RWTH Aachen is one of Europe’s most distinguished technological universities, with 7,500 employees and 40,000 students who rely on secure access to applications and data. Similar to other research-oriented institutions, they knew they were an attractive target for cyberattacks, so at the end of 2013, the university chose to renew...

    Sponsored By Intel Security

  • White Papers // May 2015

    ServiceWatch Impact Study

    Today, enterprises are increasingly dependent on business services delivered by their IT organizations. These services underpin almost every business function, ranging from manufacturing and supply chain through to customer service and online sales. Because of their critical nature, business services need to be highly available and responsive – any disruption...

    Sponsored By ServiceNow

  • White Papers // May 2015

    Delivering Enterprise Value with Service Management

    IDC’s analysis of ServiceNow customers using the company’s suite of cloud-based service management solutions demonstrates that these customers are creating substantial business value for both their IT operations and their business operations. ServiceNow delivers this value by reducing fragmentation of IT and other environments, automating repeatable processes, and improving service...

    Sponsored By ServiceNow

  • Case Studies // May 2015

    Today’s State of Work: The Productivity Drain

    We believe that enterprises that invest in consumerization and automation can gain a profound competitive advantage, delivering benefits that go far beyond simple cost savings. From what we have seen through this report, managers already strongly support this transformation – and are likely to be enthusiastic participants as enterprises embark...

    Sponsored By ServiceNow

  • White Papers // May 2015

    ROI Summary for ServiceNow Cloud Based Service Management

    Key Performance Improvements Realized from Customers Who Deployed ServiceNow

    Sponsored By ServiceNow

  • White Papers // May 2015

    Seven reasons why Microsoft Windows 8 is better with Intel Security

    Windows 8 is a complex operating system and sometimes exhibit critical vulnerabilities, which are promptly exploited by cyber-hackers. The fact that most Windows 7 applications will run natively on Windows 8 means that most malware will also run on Windows 8.So if you run, or are planning to deploy, Windows...

    Sponsored By Intel Security

  • White Papers // May 2015

    Protecting Against Mobile App SSL Vulnerabilities

    Have you thought about the many ways in which mobile apps may be exposing your company’s sensitive information to man-in-the-middle (MITM) attacks? Today, employees are easily enthralled by the excitement of new mobile apps, and rarely think about the risks that come along with these supposedly secure apps.This report, brought...

    Sponsored By Intel Security

  • White Papers // Apr 2015

    Print Where Business Happen with HP ePrint Enterprise

    The emergence of mobile devices and cloud services has revolutionised business productivity and innovation. HP ePrint Enterprise offers a convenient mobile printing solution that makes it easy for employees to print from smartphones, tablets, and Internet-connected laptops, giving IT complete visibility and control to set print policies, track usage, and...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Apr 2015

    Osterman Research - Making the Case for Business Webinars

    To understand which marketing events are most effective for your organisation, you first have to calculate the true costs of each type of event and cost per lead. This Osterman Research white paper presents four types of events marketers are using today, explores how to calculate the true cost of...

    Sponsored By Citrix Systems

  • White Papers // Apr 2015

    How B2B Marketers Use Webinars and White Papers As Secret Weapons

    For decades, trade shows were the events in the B2B business for developing new business contacts and strengthening customer relationships. With webinar and white paper marketing tools, customer relationships are no longer dependent on the trade show ticket office. In the white paper futurologist Joachim Graf describes how marketers get...

    Sponsored By Citrix Systems

  • eBooks // Apr 2015

    The Modern Way to Extend Your Company Culture - eBook

    If you want to get a message across, you speak the local language—or in the case of reaching and engaging employees, you use the communication channels they like and use. Web conferencing and private social networks for companies are better at keeping employees in the know and this eBook by...

    Sponsored By Citrix Systems

  • Webcasts // Apr 2015

    On-Demand Webcast: Under the Hood - How to Fire Up Your Employee Culture for Maximum Performance

    Based on thought leader Stan Slap's much anticipated second book, Stan delivers a story filled, high content presentation on how employee cultures work and how to work it. If your job success involves achieving results through others and those others work for you - understanding the true motivation of an...

    Sponsored By Citrix

  • White Papers // Apr 2015

    Death of The Web Conference (As We Know It)

    It comes as no surprise that the sheer volume of meetings is on the rise for today’s average employee. Nor should it come as a shock that the vast majority of today’s employees report they get little or no value out of most of the meetings they attend. Yet, few...

    Sponsored By LogMeIn Australia

  • White Papers // Apr 2015

    Thriving In Small Offices

    In the last 10 years, office cubicle has shrunk 64% which means than productivity has been affected too. This whitepaper give you useful space hacks to help you be one with a smaller, more open and productive workplace.

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Apr 2015

    Business Endpoint Protection

    Like laptops, mobile devices are susceptible to digital attacks. More and more users rely on smartphones and tablets to manage their personal and business data, opening up an attractive new target for cybercriminals. Like laptops, mobile devices are susceptible to digital attacks. More and more users rely on smartphones and...

    Sponsored By Webroot Software

  • White Papers // Apr 2015

    Webroot Secure Anywhere Web Security Service

    Cybercriminals generate over 100,0001 new malware samples a day; approximately 85% of these are delivered through the Web. Many of them rely on browser and application vulnerabilities to infect systems and steal information. The Webroot SecureAnywhere® Web Security Service provides unparalleled protection from the cloud, stopping online threats before they...

    Sponsored By Webroot Software

  • White Papers // Apr 2015

    The Rise Of The Distractions In a Workplace Environment

    As workplace interruptions increase, can productivity be saved? With so many office distractions, you need technology that makes every hour in the office more productive. With the fastest first page out from sleep, the new HP LaserJets make waiting at the printer so 2014.

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Mar 2015

    Seize the Data. Reduce your risks with HP Haven

    Learn how HP Haven Big Data Platform helps enterprises to see patterns and relationships that unveil new opportunities that help you maximize financial gain and minimize risks. Harness data of any type -- structured and unstructured -- to your own advantage.HP is the sponsor of this material. By submitting your...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Mar 2015

    Seize the Data. Improve business operations with HP Haven

    Learn how HP Haven Big Data solutions help customers harness data of any type -- structured and unstructured -- to improve IT operational analytics. And see patterns and relationships that unveil new opportunities.HP is the sponsor of this material. By submitting your information you agree to be contacted by HP...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Feb 2015

    Private Cloud Infrastructure - Do You Have What it Takes?

    As more organizations establish a goal of building out internal cloud services, it becomes clear that every organization has a unique environment and goals. This paper discusses how, even with this situation, the right infrastructure can deliver essential cloud capabilities that will facilitate the transition to cloud cloud-ready IT. ...

    Sponsored By Dell

  • White Papers // Feb 2015

    Puppet Labs DevOps Salary Report

    The 2014 State of DevOps Report revealed strong correlations between DevOps practices and strong IT performance, and also showed that high-performing IT teams have a beneficial impact on the business performance of the organizations they belong to. Among our questions about tools & practices, location, industry and company size,...

    Sponsored By Puppet Labs

  • White Papers // Feb 2015

    Four Tools to Capture DDoS Attacks in Monitoring

    Most cloud DDoS mitigation services are offered on-demand, meaning that customers can enable the service when they are the victim of a DDoS attack. But how can a company find out - quickly - that it is under attack? Sometimes it is difficult to know. This piece lists four monitoring...

    Sponsored By Neustar

  • White Papers // Nov 2014

    Basic Components and Considerations for Deploying Video Conferencing Solutions

    Video Conferencing as a fundamental tool for businesses to enhance communication and collaboration between employees, partners and customers. With video conferencing becoming a core component of IT infrastructure that enables communication and collaboration, businesses are looking to providers of telephony, business applications and network infrastructure services to include this capability...

    Sponsored By Polycom

  • Downloads // Oct 2014

    Find the Root Cause of Your Toughest SQL Server Performance Issues in 4 Clicks!

    Slow SQL Server performance? Server health dashboards keep you guessing. Get to the root cause of performance problems in just four clicks. Only SolarWinds® Database Performance Analyzer correlates SQL response time with server health metrics - in a single view - to quickly pinpoint the root cause of slow SQL...

    Sponsored By SolarWinds

  • Downloads // Aug 2014

    Automate help desk ticketing and IT support with Web Help Desk

    Web Help Desk is an easy-to-use and affordable IT help desk software. It saves time and manual effort for IT technicians and support teams by simplifying help desk ticketing and IT support. Web Help Desk lets you: Streamline help desk ticketing from service request to resolution Discover & track...

    Sponsored By SolarWinds

  • Case Studies // Jul 2014

    A Forrester Total Economic Impact Case Study

    Forrester Research conducted a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) enterprises may realize by deploying Polycom voice solutions for Microsoft Lync. Download this case study to understand the framework for evaluating the potential financial impact of Polycom voice solutions within their organizations....

    Sponsored By Polycom

  • White Papers // Apr 2015

    Death of The Web Conference (As We Know It)

    It comes as no surprise that the sheer volume of meetings is on the rise for today’s average employee. Nor should it come as a shock that the vast majority of today’s employees report they get little or no value out of most of the meetings they attend. Yet, few...

    Sponsored By LogMeIn Australia

  • White Papers // Feb 2015

    Private Cloud Infrastructure - Do You Have What it Takes?

    As more organizations establish a goal of building out internal cloud services, it becomes clear that every organization has a unique environment and goals. This paper discusses how, even with this situation, the right infrastructure can deliver essential cloud capabilities that will facilitate the transition to cloud cloud-ready IT. ...

    Sponsored By Dell

  • White Papers // Jun 2015

    Customer Engagement, Business Value: How to Deal with the 21st Century Customer

    In a recent study, McKinsey found customer engagement to be the #1 concern of executives. What is customer engagement? Who's done it well? Who hasn't? In this On-Demand Webcast, Author and thought leader Paul Greenberg shares how to help drive customer engagement and make your business successful in the 21st...

    Sponsored By Microsoft

  • White Papers // Nov 2014

    Basic Components and Considerations for Deploying Video Conferencing Solutions

    Video Conferencing as a fundamental tool for businesses to enhance communication and collaboration between employees, partners and customers. With video conferencing becoming a core component of IT infrastructure that enables communication and collaboration, businesses are looking to providers of telephony, business applications and network infrastructure services to include this capability...

    Sponsored By Polycom

  • White Papers // May 2015

    ROI Summary for ServiceNow Cloud Based Service Management

    Key Performance Improvements Realized from Customers Who Deployed ServiceNow

    Sponsored By ServiceNow

  • White Papers // Feb 2015

    Four Tools to Capture DDoS Attacks in Monitoring

    Most cloud DDoS mitigation services are offered on-demand, meaning that customers can enable the service when they are the victim of a DDoS attack. But how can a company find out - quickly - that it is under attack? Sometimes it is difficult to know. This piece lists four monitoring...

    Sponsored By Neustar

  • White Papers // Mar 2015

    Seize the Data. Reduce your risks with HP Haven

    Learn how HP Haven Big Data Platform helps enterprises to see patterns and relationships that unveil new opportunities that help you maximize financial gain and minimize risks. Harness data of any type -- structured and unstructured -- to your own advantage.HP is the sponsor of this material. By submitting your...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Mar 2015

    Seize the Data. Improve business operations with HP Haven

    Learn how HP Haven Big Data solutions help customers harness data of any type -- structured and unstructured -- to improve IT operational analytics. And see patterns and relationships that unveil new opportunities.HP is the sponsor of this material. By submitting your information you agree to be contacted by HP...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Feb 2015

    Puppet Labs DevOps Salary Report

    The 2014 State of DevOps Report revealed strong correlations between DevOps practices and strong IT performance, and also showed that high-performing IT teams have a beneficial impact on the business performance of the organizations they belong to. Among our questions about tools & practices, location, industry and company size,...

    Sponsored By Puppet Labs

  • White Papers // Apr 2015

    Business Endpoint Protection

    Like laptops, mobile devices are susceptible to digital attacks. More and more users rely on smartphones and tablets to manage their personal and business data, opening up an attractive new target for cybercriminals. Like laptops, mobile devices are susceptible to digital attacks. More and more users rely on smartphones and...

    Sponsored By Webroot Software

  • White Papers // Apr 2015

    Webroot Secure Anywhere Web Security Service

    Cybercriminals generate over 100,0001 new malware samples a day; approximately 85% of these are delivered through the Web. Many of them rely on browser and application vulnerabilities to infect systems and steal information. The Webroot SecureAnywhere® Web Security Service provides unparalleled protection from the cloud, stopping online threats before they...

    Sponsored By Webroot Software

  • Webcasts // Apr 2015

    On-Demand Webcast: Under the Hood - How to Fire Up Your Employee Culture for Maximum Performance

    Based on thought leader Stan Slap's much anticipated second book, Stan delivers a story filled, high content presentation on how employee cultures work and how to work it. If your job success involves achieving results through others and those others work for you - understanding the true motivation of an...

    Sponsored By Citrix

  • White Papers // Jun 2015

    Enterprise Mobility Management Big Bang Theory

    Mobile device Management was just the beginning of the enterprise journey towards complete mobility. Learn why enterprise mobility management is now needed for all devices and data for work. Read More..

    Sponsored By IBM

  • White Papers // Apr 2015

    Osterman Research - Making the Case for Business Webinars

    To understand which marketing events are most effective for your organisation, you first have to calculate the true costs of each type of event and cost per lead. This Osterman Research white paper presents four types of events marketers are using today, explores how to calculate the true cost of...

    Sponsored By Citrix Systems

  • White Papers // Apr 2015

    How B2B Marketers Use Webinars and White Papers As Secret Weapons

    For decades, trade shows were the events in the B2B business for developing new business contacts and strengthening customer relationships. With webinar and white paper marketing tools, customer relationships are no longer dependent on the trade show ticket office. In the white paper futurologist Joachim Graf describes how marketers get...

    Sponsored By Citrix Systems

  • eBooks // Apr 2015

    The Modern Way to Extend Your Company Culture - eBook

    If you want to get a message across, you speak the local language—or in the case of reaching and engaging employees, you use the communication channels they like and use. Web conferencing and private social networks for companies are better at keeping employees in the know and this eBook by...

    Sponsored By Citrix Systems

  • White Papers // Jun 2015

    Upgrade Your Business: Upgrading to new Dell OptiPlex desktops powered by Intel

    Ageing desktops present obstacle as they lack the latest hardware and software technology. Your business faces a difficult decision: You can replace those older desktops now, or you can push the capital expense to the next fiscal year. How do you know when it's the right time to invest in...

    Sponsored By Dell and Intel®

  • White Papers // Apr 2015

    Print Where Business Happen with HP ePrint Enterprise

    The emergence of mobile devices and cloud services has revolutionised business productivity and innovation. HP ePrint Enterprise offers a convenient mobile printing solution that makes it easy for employees to print from smartphones, tablets, and Internet-connected laptops, giving IT complete visibility and control to set print policies, track usage, and...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Jun 2015

    State of Security Operations 2015

    Your ability to detect and stop cyber attacks depends on the effectiveness of your security operations team. How does yours stack up to the best? And what should you do to improve? HP Security Intelligence and Operations Consulting has assessed the capabilities of 87 security operations centers worldwide. This...

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Jun 2015

    Essential Consideration Before Selecting Your Next Service Desk Solution

    This guide offers practical advice to organizations actively reviewing their service management function and preparing to make a decision on which service desk software will best suit their requirements.

    Sponsored By Hornbill

  • White Papers // Jun 2015

    Tablets: Changing the Face of the Asian Workplace

    Tablet devices are injecting excitement into the workplace as they present organizations with opportunities for new ways of working and servicing customers. Its form and function make it a perfect device to support worker productivity, and the numbers say it all. IDC’s Tracker research shows organisation's growing appetite for tablet...

    Sponsored By Dell and Intel®

  • White Papers // Jun 2015

    How to free your healthcare organisation from the storage tech trap

    The demand for extra capacity for patient records, clinical research and other data continues to grow relentlessly. Meanwhile, teams want instant access to information to deliver greater-quality care. Tightening regulations and other outside pressures continue to place an added burden on IT managers – who are already under strain with...

    Sponsored By Fujitsu

  • White Papers // Apr 2015

    The Rise Of The Distractions In a Workplace Environment

    As workplace interruptions increase, can productivity be saved? With so many office distractions, you need technology that makes every hour in the office more productive. With the fastest first page out from sleep, the new HP LaserJets make waiting at the printer so 2014.

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Apr 2015

    Thriving In Small Offices

    In the last 10 years, office cubicle has shrunk 64% which means than productivity has been affected too. This whitepaper give you useful space hacks to help you be one with a smaller, more open and productive workplace.

    Sponsored By Hewlett-Packard (HP)

  • White Papers // Jun 2015

    Enterprise Wi-Fi Buyers Guide: The Network Impact of 802.11ac

    This paper discusses two approaches for efficient WLAN design. Both let you integrate 802.11ac into your WLAN and both can help lay the foundation for future, high-speed technologies. Learn more about the advantages and disadvantages of these two approaches.

    Sponsored By Aerohive Networks

  • White Papers // Jun 2015

    Always Be Closing: The ABC's of Sales in the Modern Era

    Companies hire salespeople to drive revenue, but it turns out that the majority of sales reps spend very little of their time actually doing the jobs they were hired to do. According to Pace Productivity, just 22% of a typical sales rep’s week is focused on selling. So how can...

    Sponsored By Microsoft

  • White Papers // Jun 2015

    Your Brand Sux: Turning Sentiment Into Opportunity

    While traditional marketing is still important to communicating your brand, engaging with the voice of the customer is becoming more important than ever. When a customer searches for your brand, they won’t be searching for what you say about your brand—they’ll be searching for what other customers like them think...

    Sponsored By Microsoft

  • White Papers // Jun 2015

    Microsoft Dynamics Retail eBook: I Love Customers

    Perhaps no other industry has been as impacted by rapid advancements in technology as the retail industry. The Internet has opened up new markets to you – and your competitors. A proliferation of devices has changed the way consumers shop, in-store and online. Retailers now have access to data about...

    Sponsored By Microsoft

  • White Papers // Jun 2015

    The positive impact of flexible working made clear for IT managers

    Innovations in communications and collaboration tools have enhanced the capacity of individuals to ‘work from anywhere’ as though they were in their workplace. A continuation of these advances can be expected to increase employers’ willingness and ability to allow employees to work remotely.

    Sponsored By Citrix Systems

  • White Papers // Jun 2015

    Enterprise Mobility Management: Embracing BYOD through Data Delivery and Secure App

    The transformation of computing through mobility, consumerisation, bring-your-own device (BYOD) and flex-work offers powerful benefits for today’s organisations – but it poses significant challenges for IT.

    Sponsored By Citrix Systems

  • White Papers // May 2015

    The power of change

    RWTH Aachen is one of Europe’s most distinguished technological universities, with 7,500 employees and 40,000 students who rely on secure access to applications and data. Similar to other research-oriented institutions, they knew they were an attractive target for cyberattacks, so at the end of 2013, the university chose to renew...

    Sponsored By Intel Security

  • White Papers // May 2015

    Forrester Research Report: Beware the "SaaS" Trap

    There’s a disturbing trend emerging in our client inquiries of late: rising demand for software-as-a-service (SaaS) solutions and purchases of solutions that are not really SaaS. With the increase demand for organisations to take advantage of the flexibility and efficiency that SaaS offers them, many vendors today are seeing an...

    Sponsored By NetSuite AU

  • White Papers // May 2015

    ServiceWatch Impact Study

    Today, enterprises are increasingly dependent on business services delivered by their IT organizations. These services underpin almost every business function, ranging from manufacturing and supply chain through to customer service and online sales. Because of their critical nature, business services need to be highly available and responsive – any disruption...

    Sponsored By ServiceNow

  • Case Studies // Jul 2014

    A Forrester Total Economic Impact Case Study

    Forrester Research conducted a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) enterprises may realize by deploying Polycom voice solutions for Microsoft Lync. Download this case study to understand the framework for evaluating the potential financial impact of Polycom voice solutions within their organizations....

    Sponsored By Polycom

  • White Papers // May 2015

    Seven reasons why Microsoft Windows 8 is better with Intel Security

    Windows 8 is a complex operating system and sometimes exhibit critical vulnerabilities, which are promptly exploited by cyber-hackers. The fact that most Windows 7 applications will run natively on Windows 8 means that most malware will also run on Windows 8.So if you run, or are planning to deploy, Windows...

    Sponsored By Intel Security

  • White Papers // May 2015

    Protecting Against Mobile App SSL Vulnerabilities

    Have you thought about the many ways in which mobile apps may be exposing your company’s sensitive information to man-in-the-middle (MITM) attacks? Today, employees are easily enthralled by the excitement of new mobile apps, and rarely think about the risks that come along with these supposedly secure apps.This report, brought...

    Sponsored By Intel Security

  • White Papers // May 2015

    Delivering Enterprise Value with Service Management

    IDC’s analysis of ServiceNow customers using the company’s suite of cloud-based service management solutions demonstrates that these customers are creating substantial business value for both their IT operations and their business operations. ServiceNow delivers this value by reducing fragmentation of IT and other environments, automating repeatable processes, and improving service...

    Sponsored By ServiceNow

  • Case Studies // May 2015

    Today’s State of Work: The Productivity Drain

    We believe that enterprises that invest in consumerization and automation can gain a profound competitive advantage, delivering benefits that go far beyond simple cost savings. From what we have seen through this report, managers already strongly support this transformation – and are likely to be enthusiastic participants as enterprises embark...

    Sponsored By ServiceNow

  • Downloads // Aug 2014

    Automate help desk ticketing and IT support with Web Help Desk

    Web Help Desk is an easy-to-use and affordable IT help desk software. It saves time and manual effort for IT technicians and support teams by simplifying help desk ticketing and IT support. Web Help Desk lets you: Streamline help desk ticketing from service request to resolution Discover & track...

    Sponsored By SolarWinds

  • Downloads // Mar 2014

    Free Trial - Unified IT Monitoring for Infrastructure and Applications with up.time®

    Powerful and Unified IT Monitoring Software: From physical to virtual to cloud, get the deep reporting and proactive monitoring you need to stay on top of IT performance, availability, and capacity. up.time® has customizable and role-based dashboards to monitor Servers, VMs, Applications, Services and the Network across all platforms, on-premise,...

    Sponsored By Uptime Software