Tech Industry

  • White Papers // Mar 2015

    Technology Business Research: Notebook Reliability

    TBR discusses the reliability found in Dell Notebooks today. This report breaks down the areas most critical to customer satisfaction and how Dell is able to consistently deliver across these criteria. Realise the potential that Dell products can offer your work force.

    Sponsored By Dell and Intel

  • White Papers // Mar 2015

    Enterprise Mobility Management Smackdown

    Are you looking for an independent overview of the Enterprise Mobility Management (EMM) solutions and curious about the different features and functions each EMM vendor is offering?If so, this is a report you MUST read!

    Sponsored By Dell and Intel

  • White Papers // Feb 2015

    The Future of Convergence Is Here

    Discover the major problems that have been facing today’s IT world. The changing landscape of IT over the past decade has seen more and more computer, network and storage solutions, creating a complicated web of siloed technologies that drive up costs and create headaches for those in charge of support....

    Sponsored By Hitachi Data Systems

  • White Papers // Feb 2015

    Financial Malware Explained

    Cybercriminals rely upon increasingly sophisticated techniques to steal the credentials of online banking customers, and then reuse them to take over the victim’s account and perform fraudulent transactions such as transferring money to new destinations. IBM Security Trusteer solutions offer multiple layers of protection across devices and the fraud lifecycle....

    Sponsored By IBM

  • White Papers // Feb 2015

    The Thriving Malware Industry: Cybercrime Made Easy

    The malware industry supplies all the components cybercriminals need to easily perpetrate malware-driven financial fraud and data theft. In today’s virtual world, the scope of organizations vulnerable to malware-driven cybercrime is quite broad. In addition to banks and credit unions that are subject to online banking fraud, financial fraud can...

    Sponsored By IBM

  • White Papers // Feb 2015

    IBM Security Identity Governance and Administration

    IBM Security Identity Governance and Administration provides an integrated, business-centric approach to help organizations improve security and reduce costs for managing accounts, groups, policies, credentials and access rights throughout the user lifecycle.

    Sponsored By IBM

  • White Papers // Feb 2015

    When Millions Need Access: Identity MGMT in an Interconnected World

    For organizations opening their systems to large numbers of internal and external users, IBM solutions meet the scalable identity management, security and compliance needs of both the business and its end users with control over permissions and other user access functions.

    Sponsored By IBM

  • White Papers // Feb 2015

    Get On Your Way to a Secure Mobile Enterprise

    This infographic shows the key points on the path to a secure mobile enterprise, and how holistic protection from IBM can help organizations move beyond device security and extend protection to sensitive content, applications and transactions.

    Sponsored By IBM

  • White Papers // Feb 2015

    10 Cooling Solutions to Support High-Density Server Deployment

    High-density servers present an organisation with a massive performance benefit, but does this benefit out-weigh the challenge and cost of the cooling systems needed to support them? Discover the top ten solutions used by organisations to ensure their cooling efficiency and capacity is optimised for the density and workload...

    Sponsored By APC by Schneider Electric

  • White Papers // Jan 2015

    Enabling the Modern Business through IT

    CIOs today are asked to drive transformational change, get the most out of your current IT investments with even higher performance, and be the strategic advisor to your business partners. What if you could transform your company’s future by increasing the flexibility and agility of your IT infrastructure to support...

    Sponsored By NetSuite

  • White Papers // Jan 2015

    Getting The Most From Your Virtualized Data Center With Converged Systems

    In this paper, we look at the greatest challenges faced by IT departments, and how traditional processes and organizations are poorly-equipped to handle today's workplace. We discuss the benefits of converged systems that are engineered to handle virtualised workloads. Finally, we look at HP ConvergedSystem for Virtualisation as a simple...

    Sponsored By HP and Intel UK

  • White Papers // Dec 2014

    Understanding ERP Deployments Choices

    The rapid evolution of global business has changed the way companies are approaching the deployment of ERP. Today’s need for agility and responsiveness has increased the demand for deployment choices; the constraints of early ERP systems have become increasingly pronounced in markets where change is accelerating, and the ability...

    Sponsored By Epicor

  • White Papers // Dec 2014

    Next - Generation Security Platform for Critical Infrastructure

    SCADA and Industrial Control Systems (ICS), which are used to automate industrial processes in critical infrastructure industries such as utilities and transportation, have undergone dramatic transformations. What once was a collection of isolated, proprietary systems based on serial protocols are now highly interconnected systems which leverage the internet protocol and...

    Sponsored By Palo Alto Networks

  • White Papers // Nov 2014

    Protect Critical Healthcare Data

    Protecting healthcare data is more important—and more challenging—than ever before. With most patient information now residing in digital format, healthcare organizations must rely on IT solutions to protect patient privacy and safeguard against disasters that may cause physical damage to patient information. In 1996, the Health Insurance Portability and Accountability...

    Sponsored By HP

  • White Papers // Nov 2014

    Build a hybrid cloud: Create A Strategy

    This paper provides context and guidance on how to create a proactive, effective approach to cloud computing and will address these important questions in the process. How do we prepare for the arrival of cloud computing? What considerations should a cloud computing strategy address? How do we utilize cloud to...

    Sponsored By IBM

  • White Papers // Nov 2014

    IBM Linux on Power - Backed by the Linux community

    This video is exploring the role of IBM and the contributions done to the Linux community as well as the use of Linux in IBM Power System platforms. It is also discussing the advantages and benefits of working with the open source community to create efficient architectures while reducing costs.

    Sponsored By IBM

  • White Papers // Nov 2014

    Big Picture Global Survey: Dual Perspectives on ITaaS [French]

    This global survey by IDG Research Services of more than 350 IT and business unit directors at enterprises of 1,000 employees or more reveals significant differences in the perception and priorities of business and IT when it comes to many aspects of running IT like a business. .Find out more...

    Sponsored By EMC

  • White Papers // Nov 2014

    What CIOs Need to Know to Capitalize on Hybrid Cloud [French]

    Hybrid cloud brings together the best of both worlds by enabling businesses and their IT organizations unprecedented flexibility in where they host their many and varied workloads. It also increases business agility — the flexibility to use a variety of services, the scalability to keep pace with business volume, the...

    Sponsored By EMC

  • White Papers // Nov 2014

    5 Ways to Prove the Value of Your In-House Creative Team

    Does your in-house creative team get as much respect as a chihuahua in a dogsled race? No matter how hard you work, there is still a perception that all your team does is design SWAG and pick out brand colors? Get this whitepaper to learn 5 ways to prove the...

    Sponsored By AtTask, Inc.

  • White Papers // Oct 2014

    2014 Ponemon Cost of Data Breach Study- Australia

    The 2014 Global Cost of Data Breach Study from Ponemon Institute, sponsored by IBM, Showcases How much could a data breach cost your organization? This report provides benchmark data based on actual experiences of organizations in Australia.

    Sponsored By IBM

  • White Papers // Oct 2014

    2014 Ponemon Cost of Data Breach Study-India

    The 2014 Global Cost of Data Breach Study from Ponemon Institute, sponsored by IBM, Showcases How much could a data breach cost your organization? This report provides benchmark data based on actual experiences of organizations in India.

    Sponsored By IBM

  • White Papers // Oct 2014

    2014 Ponemon Cost of Data Breach Study Sponsored by IBM - Global Analysis

    The 2014 Global Cost of Data Breach Study from Ponemon Institute, sponsored by IBM, provides benchmark data based on actual experiences of more than 300 organizations.It answers critical questions such as: How much can a data breach cost? And are you doing enough to prevent it from happening to you?

    Sponsored By IBM

  • White Papers // Oct 2014

    2014 Gartner Magic Quadrant: Global Managed Security Services

    Managed security services is a mature market with offerings from established service providers. This Magic Quadrant presents enterprise buyers with advice on selecting MSS providers to support global service requirements. This Gartner Magic Quadrant report positions IBM among the leaders in managed security services providers, based on "ability to execute"...

    Sponsored By IBM

  • White Papers // Oct 2014

    Using Information Intelligence to Improve Projects in the Energy Sector

    In the energy industry, successful execution of projects in the design, construction, and operation of plants and facilities is dependent on more than ensuring that schedules and budgets are met. Management of the asset life cycle from planning all the way through to decommissioning requires systems and tools that support...

    Sponsored By EMC

  • White Papers // Oct 2014

    Why Customers Are Moving Beyond the Status Quo with VMware Horizon 6 (with View)

    In the competitive marketplace that surrounds us today, customers shouldn’t have to settle for legacy desktop or application delivery simply because they’ve relied on a certain vendor in the past. This white paper reviews how three customers decided to partner with VMware, and how they benefited from the latest VDI...

    Sponsored By VMware

  • White Papers // Oct 2014

    Prefabricated Power and Cooling Modules for Data Centres

    Deploying a new power and cooling module for a data centre is often a dreaded process for IT professionals. However, many organisations now look to prefabricated power and cooling modules to save them from time and frustration spent in deployment. Discover the advantages of using these new prefabricated power and...

    Sponsored By APC by Schneider Electric

  • White Papers // Oct 2014

    New : Top Communication Trends for Business Professionals

    Plantronics surveyed 1,800 enterprise employees in the US, UK, Germany, China, India and Australia. All professionals surveyed work in medium or large-size companies (100+ employees). Findings show that professionals are certainly putting all these new technologies to frequent use. In fact, 78% of those polled said their email usage had...

    Sponsored By Plantronics

  • White Papers // Sep 2014

    Modern ERP is Essential to Better Customer Experience – Infographic

    Perceptions of customer experience and service offered differ from customers to sellers. While sellers’ rate experience offered at more than 4 out 5, purchasers’ rate experience offered at 3 out of 5. Why the disconnection? Service represents 90% of the perceived sales value. So, How can we improve customer experience...

    Sponsored By Epicor

  • White Papers // Sep 2014

    Why Adaptive ERP Is Important? – Epicor ERP 10

    Response to the changed competitive landscape demands that ERP not only support the executive agenda but also the needs of individuals, regardless of where they are in an organization’s value network. Only then companies can mobilize quickly and respond effectively to events as they occur at breakneck speed, whether in...

    Sponsored By Epicor

  • Webcasts // Sep 2014

    ZDNet APAC webinar: Business Intelligence on the move

    Join us for this LIVE event! Monday, 29 September at 3pm Australian Eastern Standard Time Business Intelligence used to be the domain of the experts, with small crews of data analysts controlling the flow of business insights. But a great democratisation is unfolding and not only is Business Intelligence being...

    Sponsored By ZDNet

  • Webcasts // Sep 2014

    Centrify for Samsung Knox - Spotlight

    Employees are clamoring for BYOD; regulators and industry groups are clamoring for tighter security and stronger data protection measures. There is a way to balance these seemingly divergent demands: integrated access control and mobile device management. Samsung Knox and Centrify have partnered to deliver secure container environments inside mobile...

    Sponsored By Centrify

  • White Papers // Sep 2014

    Forrester - Expand Your Virtual Infrastructure With Confidence And Control

    Is your virtualized infrastructure operating at peak efficiency and performance? If your infrastructure is growing while your IT headcount is flat, most likely you have a hard time answering that question with confidence. In December 2013, VMware commissioned Forrester Consulting to evaluate how small and midsize companies manage virtualization...

    Sponsored By VMware

  • White Papers // Aug 2014

    Gartner Predicts 2014: Identity and Access Management

    Industry analyst firm Gartner, Inc. reviews how the Nexus of Forces is driving complex shifts in identity and access management. Download this Gartner report to learn about the: Impact of cloud and SaaS adoption; Growth of external identity providers; Importance of context-based access.

    Sponsored By IBM

  • eBooks // Jul 2014

    Help Desk Best Practices

    A help desk is critical to the operations of an IT services business. As a centralized intake location for technical issues, it allows for a responsive and timely solution to get clients and their staff back to business as usual. In addition to handling immediate IT issues, a help desk...

    Sponsored By LabTech Software

  • White Papers // Jul 2014

    Five Key Issues for DNS - The Next Network Management Challenge

    The Domain Name Service (DNS) is one of the most important components in networking infrastructure, enabling users and services to access applications by translating URLs (names) into IP addresses (numbers).  Because every icon and URL and all embedded content on a website requires a DNS lookup loading complex sites necessitates...

    Sponsored By F5

  • Live Event // Jul 2014

    Live Webcast: The Future of Meetings

    Join us for this LIVE event! Thursday, August 7, 2014 10 AM (PDT) / 1 PM (EDT) Let’s face it -- your meetings have likely gone a bit out of control. With more time allocated for gathering than for actual work, companies of all shapes and sizes are suffering from...

    Sponsored By Citrix Online

  • White Papers // Jul 2014

    Real SaaS Manifesto to Benefit Your Business

    Business software delivery models have evolved tremendously over the last decade, from on-premise implementations to off-site hosting to Software-as-a- Service (SaaS). Unfortunately, due to the proliferation and incorrect use of the term, SaaS has often been misunderstood by both software vendors and business people. The purpose of this document is...

    Sponsored By Workday

  • White Papers // Jul 2014

    The Real SaaS Manifesto to Benefit Your Business

    Business software delivery models have evolved tremendously over the last decade, from on-premise implementations to off-site hosting to Software-as-a- Service (SaaS). Unfortunately, due to the proliferation and incorrect use of the term, SaaS has often been misunderstood by both software vendors and business people. The purpose of this document is...

    Sponsored By Workday

  • White Papers // Jul 2014

    Pay for Performance...Are You Ready?

    This white paper discussed the elements that comprise a pay-for-performance system and how compensation professionals can effectively implement one. Download your copy of the white paper to learn more about: Pay for performance vs. increase for performance Cost of labor vs. cost of living Differentially rewarding

    Sponsored By IBM

  • Webcasts // May 2014

    Webinar: SaaS vs. On-Premise: A Black and White Comparison

    Until recently, there's been a lot of hype surrounding SaaS and whether or not it is a viable option for application consumption. SaaS has quickly moved beyond the hype to become the preferred deployment model for enterprise software. Watch this webinar to get all your SaaS questions answered.

    Sponsored By Workday

  • White Papers // Aug 2014

    Gartner Predicts 2014: Identity and Access Management

    Industry analyst firm Gartner, Inc. reviews how the Nexus of Forces is driving complex shifts in identity and access management. Download this Gartner report to learn about the: Impact of cloud and SaaS adoption; Growth of external identity providers; Importance of context-based access.

    Sponsored By IBM

  • White Papers // Nov 2014

    Protect Critical Healthcare Data

    Protecting healthcare data is more important—and more challenging—than ever before. With most patient information now residing in digital format, healthcare organizations must rely on IT solutions to protect patient privacy and safeguard against disasters that may cause physical damage to patient information. In 1996, the Health Insurance Portability and Accountability...

    Sponsored By HP

  • White Papers // Nov 2014

    Build a hybrid cloud: Create A Strategy

    This paper provides context and guidance on how to create a proactive, effective approach to cloud computing and will address these important questions in the process. How do we prepare for the arrival of cloud computing? What considerations should a cloud computing strategy address? How do we utilize cloud to...

    Sponsored By IBM

  • White Papers // Oct 2014

    2014 Gartner Magic Quadrant: Global Managed Security Services

    Managed security services is a mature market with offerings from established service providers. This Magic Quadrant presents enterprise buyers with advice on selecting MSS providers to support global service requirements. This Gartner Magic Quadrant report positions IBM among the leaders in managed security services providers, based on "ability to execute"...

    Sponsored By IBM

  • eBooks // Jul 2014

    Help Desk Best Practices

    A help desk is critical to the operations of an IT services business. As a centralized intake location for technical issues, it allows for a responsive and timely solution to get clients and their staff back to business as usual. In addition to handling immediate IT issues, a help desk...

    Sponsored By LabTech Software

  • White Papers // Oct 2013

    Top Ten Criteria for Selecting a Managed Services Provider

    When you’re faced with growing expectations to create business value with limited resources, where can you turn? Increasingly, IT organizations are looking to trusted IT services providers like IBM to help reduce cost, manage complexity, maintain leading-edge skills and adopt technology innovation. Read the white paper to find out how...

    Sponsored By IBM

  • Case Studies // Jan 2014

    Customer Success Story of Columbia Prep:

    ExtremeZ-IP is helping thousands of educational institutions worldwide conquer their Mac/Windows integration challenges. Check out this case study to learn how Columbia Prep School improved Mac user communication and productivity while reducing IT management cost with ExtremeZ-IP.

    Sponsored By Acronis

  • Live Event // Jul 2014

    Live Webcast: The Future of Meetings

    Join us for this LIVE event! Thursday, August 7, 2014 10 AM (PDT) / 1 PM (EDT) Let’s face it -- your meetings have likely gone a bit out of control. With more time allocated for gathering than for actual work, companies of all shapes and sizes are suffering from...

    Sponsored By Citrix Online

  • White Papers // Jan 2014

    Discovering Vulnerable Web Applications

    This paper describes how large enterprises can effectively discover, catalog and scan web applications to control this major risk vector as part of their organization's overall vulnerability management

    Sponsored By Qualys

  • White Papers // Mar 2012

    The Real SaaS Manifesto

    Due to the proliferation and incorrect use of the term, Software-as-a-Service (SaaS) has often been misunderstood by both software vendors and business people. This whitepaper will define the key terms every company should know, understand, and evaluate when considering a SaaS vendor for their business.

    Sponsored By Workday

  • White Papers // Jul 2014

    Five Key Issues for DNS - The Next Network Management Challenge

    The Domain Name Service (DNS) is one of the most important components in networking infrastructure, enabling users and services to access applications by translating URLs (names) into IP addresses (numbers).  Because every icon and URL and all embedded content on a website requires a DNS lookup loading complex sites necessitates...

    Sponsored By F5

  • White Papers // Jul 2014

    Real SaaS Manifesto to Benefit Your Business

    Business software delivery models have evolved tremendously over the last decade, from on-premise implementations to off-site hosting to Software-as-a- Service (SaaS). Unfortunately, due to the proliferation and incorrect use of the term, SaaS has often been misunderstood by both software vendors and business people. The purpose of this document is...

    Sponsored By Workday

  • White Papers // Jul 2014

    The Real SaaS Manifesto to Benefit Your Business

    Business software delivery models have evolved tremendously over the last decade, from on-premise implementations to off-site hosting to Software-as-a- Service (SaaS). Unfortunately, due to the proliferation and incorrect use of the term, SaaS has often been misunderstood by both software vendors and business people. The purpose of this document is...

    Sponsored By Workday

  • Research // Feb 2014

    Gartner MQ: Multichannel Campaign Management

    A top notch marketing management system will help you drive marketing results across multiple environments, including all things digital such as websites, mobile, social, and the more traditional such as direct mail, call centers and email. The level of performance that multichannel campaigns must attain to engage customers continues to...

    Sponsored By IBM

  • White Papers // Nov 2014

    IBM Linux on Power - Backed by the Linux community

    This video is exploring the role of IBM and the contributions done to the Linux community as well as the use of Linux in IBM Power System platforms. It is also discussing the advantages and benefits of working with the open source community to create efficient architectures while reducing costs.

    Sponsored By IBM

  • White Papers // Dec 2013

    Eliminating Authentication Silos and Password Fatigue with Federated Identity and Access Management

    As enterprises continue to depend on the cloud for delivery of applications and more workers are using multiple types of devices to access those applications, the need to control who has access to what will grow. Too often, users suffer from password fatigue, having to create and remember many log-on...

    Sponsored By F5

  • White Papers // Jul 2014

    Pay for Performance...Are You Ready?

    This white paper discussed the elements that comprise a pay-for-performance system and how compensation professionals can effectively implement one. Download your copy of the white paper to learn more about: Pay for performance vs. increase for performance Cost of labor vs. cost of living Differentially rewarding

    Sponsored By IBM

  • White Papers // Jan 2015

    Enabling the Modern Business through IT

    CIOs today are asked to drive transformational change, get the most out of your current IT investments with even higher performance, and be the strategic advisor to your business partners. What if you could transform your company’s future by increasing the flexibility and agility of your IT infrastructure to support...

    Sponsored By NetSuite

  • White Papers // Feb 2015

    10 Cooling Solutions to Support High-Density Server Deployment

    High-density servers present an organisation with a massive performance benefit, but does this benefit out-weigh the challenge and cost of the cooling systems needed to support them? Discover the top ten solutions used by organisations to ensure their cooling efficiency and capacity is optimised for the density and workload...

    Sponsored By APC by Schneider Electric

  • Webcasts // Sep 2014

    ZDNet APAC webinar: Business Intelligence on the move

    Join us for this LIVE event! Monday, 29 September at 3pm Australian Eastern Standard Time Business Intelligence used to be the domain of the experts, with small crews of data analysts controlling the flow of business insights. But a great democratisation is unfolding and not only is Business Intelligence being...

    Sponsored By ZDNet

  • White Papers // Oct 2014

    Why Customers Are Moving Beyond the Status Quo with VMware Horizon 6 (with View)

    In the competitive marketplace that surrounds us today, customers shouldn’t have to settle for legacy desktop or application delivery simply because they’ve relied on a certain vendor in the past. This white paper reviews how three customers decided to partner with VMware, and how they benefited from the latest VDI...

    Sponsored By VMware

  • White Papers // Oct 2014

    2014 Ponemon Cost of Data Breach Study- Australia

    The 2014 Global Cost of Data Breach Study from Ponemon Institute, sponsored by IBM, Showcases How much could a data breach cost your organization? This report provides benchmark data based on actual experiences of organizations in Australia.

    Sponsored By IBM

  • White Papers // Oct 2014

    2014 Ponemon Cost of Data Breach Study-India

    The 2014 Global Cost of Data Breach Study from Ponemon Institute, sponsored by IBM, Showcases How much could a data breach cost your organization? This report provides benchmark data based on actual experiences of organizations in India.

    Sponsored By IBM

  • White Papers // Oct 2014

    2014 Ponemon Cost of Data Breach Study Sponsored by IBM - Global Analysis

    The 2014 Global Cost of Data Breach Study from Ponemon Institute, sponsored by IBM, provides benchmark data based on actual experiences of more than 300 organizations.It answers critical questions such as: How much can a data breach cost? And are you doing enough to prevent it from happening to you?

    Sponsored By IBM

  • White Papers // Nov 2014

    Big Picture Global Survey: Dual Perspectives on ITaaS [French]

    This global survey by IDG Research Services of more than 350 IT and business unit directors at enterprises of 1,000 employees or more reveals significant differences in the perception and priorities of business and IT when it comes to many aspects of running IT like a business. .Find out more...

    Sponsored By EMC

  • White Papers // Nov 2014

    What CIOs Need to Know to Capitalize on Hybrid Cloud [French]

    Hybrid cloud brings together the best of both worlds by enabling businesses and their IT organizations unprecedented flexibility in where they host their many and varied workloads. It also increases business agility — the flexibility to use a variety of services, the scalability to keep pace with business volume, the...

    Sponsored By EMC

  • White Papers // Oct 2014

    New : Top Communication Trends for Business Professionals

    Plantronics surveyed 1,800 enterprise employees in the US, UK, Germany, China, India and Australia. All professionals surveyed work in medium or large-size companies (100+ employees). Findings show that professionals are certainly putting all these new technologies to frequent use. In fact, 78% of those polled said their email usage had...

    Sponsored By Plantronics

  • Webcasts // Sep 2014

    Centrify for Samsung Knox - Spotlight

    Employees are clamoring for BYOD; regulators and industry groups are clamoring for tighter security and stronger data protection measures. There is a way to balance these seemingly divergent demands: integrated access control and mobile device management. Samsung Knox and Centrify have partnered to deliver secure container environments inside mobile...

    Sponsored By Centrify

  • White Papers // Sep 2014

    Modern ERP is Essential to Better Customer Experience – Infographic

    Perceptions of customer experience and service offered differ from customers to sellers. While sellers’ rate experience offered at more than 4 out 5, purchasers’ rate experience offered at 3 out of 5. Why the disconnection? Service represents 90% of the perceived sales value. So, How can we improve customer experience...

    Sponsored By Epicor

  • White Papers // Sep 2014

    Why Adaptive ERP Is Important? – Epicor ERP 10

    Response to the changed competitive landscape demands that ERP not only support the executive agenda but also the needs of individuals, regardless of where they are in an organization’s value network. Only then companies can mobilize quickly and respond effectively to events as they occur at breakneck speed, whether in...

    Sponsored By Epicor

  • White Papers // Dec 2014

    Understanding ERP Deployments Choices

    The rapid evolution of global business has changed the way companies are approaching the deployment of ERP. Today’s need for agility and responsiveness has increased the demand for deployment choices; the constraints of early ERP systems have become increasingly pronounced in markets where change is accelerating, and the ability...

    Sponsored By Epicor

  • eBooks // Oct 2013

    Set Your IT Business Up For Success: Achieving Client Satisfaction in the First 30 Days

    The key to achieving client satisfaction and building long-term client relationships is starting off on the right foot. It is important that the groundwork be laid in advance to ensure a smooth onboarding process, as this is the time when new clients are most critical of the work being performed....

    Sponsored By LabTech Software

  • eBooks // Oct 2013

    Top Ten Considerations for Selecting the Right RMM Solution

    Remote monitoring and management (RMM) is an important part of your IT services offering. RMM tools enable service delivery and provide a number of benefits, including increased customer service levels, time and money savings, and ultimately a more effective and profitable business. Read this eBook for tips to ensure you...

    Sponsored By LabTech Software

  • White Papers // Nov 2014

    5 Ways to Prove the Value of Your In-House Creative Team

    Does your in-house creative team get as much respect as a chihuahua in a dogsled race? No matter how hard you work, there is still a perception that all your team does is design SWAG and pick out brand colors? Get this whitepaper to learn 5 ways to prove the...

    Sponsored By AtTask, Inc.

  • eBooks // Oct 2013

    Managed Services - Why It's Good for Business

    As technology becomes increasingly complex, more companies are outsourcing their IT management and maintenance functions. The idea of outsourcing IT has become so appealing that worldwide spending for IT outsourcing is increasing. IT service providers are responding to this growing need by introducing a new business model, managed services, which...

    Sponsored By LabTech Software

  • White Papers // Oct 2014

    Using Information Intelligence to Improve Projects in the Energy Sector

    In the energy industry, successful execution of projects in the design, construction, and operation of plants and facilities is dependent on more than ensuring that schedules and budgets are met. Management of the asset life cycle from planning all the way through to decommissioning requires systems and tools that support...

    Sponsored By EMC

  • White Papers // Sep 2014

    Forrester - Expand Your Virtual Infrastructure With Confidence And Control

    Is your virtualized infrastructure operating at peak efficiency and performance? If your infrastructure is growing while your IT headcount is flat, most likely you have a hard time answering that question with confidence. In December 2013, VMware commissioned Forrester Consulting to evaluate how small and midsize companies manage virtualization...

    Sponsored By VMware

  • White Papers // Feb 2014

    The Right Time for Real-time Marketing

    Deliver more relevant offers, increase response rates, and create happier, more profitable customers.

    Sponsored By IBM

  • White Papers // Feb 2014

    10 Tips for Moving Social Media and Mobile Marketing out of Silos

    Read this white paper for 10 tips on integrating customer data across your marketing, and find out how to deliver personalized, seamless interactions through mobile, social media, and other channels to create lasting—and profitable—customer engagement.

    Sponsored By IBM

  • Webcasts // May 2014

    Webinar: SaaS vs. On-Premise: A Black and White Comparison

    Until recently, there's been a lot of hype surrounding SaaS and whether or not it is a viable option for application consumption. SaaS has quickly moved beyond the hype to become the preferred deployment model for enterprise software. Watch this webinar to get all your SaaS questions answered.

    Sponsored By Workday