Tech Industry

Best practices for business technology. Whether it's infrastructure, mobile, security, or operational advice, you'll find leading experts and compelling insight here.

  • Why Cloud? Why Not Cloud?

    Webcasts // May 2016 // provided by Interactive Intelligence

    The contact centre is at the heart of numerous government departments, and as customer expectations change rapidly, so does the need to change service delivery models. So how would the move to a cloud architecture improve the ability to deliver these changes? Interactive Intelligence alongside CIO of NSW Fire & ...

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  • The Rise of Red Team Operations

    Webcasts // May 2016 // provided by FireEye

    How strong is your cyber security? Join Chris Truncer, Senior Consultant at Mandiant, a FireEye company, as he provides an introduction to Mandiant Red Team Operations. Learn how Mandiant can achieve a realistic assessment of the effectiveness of your cyber security by emulating the attacker tools, tactics and practices used ...

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  • Low Code, High Impact: How to Achieve 260% ROI With Low-Code Apps

    Webcasts // May 2016 // provided by QuickBase

    Have you heard about low-code app development but wonder what it all means for you and your business? For the first time, Forrester Consulting conducted a detailed study, commissioned by QuickBase, of the cost savings and business benefits of its low-code app tools. And the results are in: a ...

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  • 30 Days to Complete Business Process Visibility

    Webcasts // Apr 2016 // provided by QuickBase

    You can't fix what you can't measure.That's why achieving total visibility into your company's processes – both on their own and all together – is the key to business growth. But many process leaders spend hours and hours tracking down status updates and compiling data from myriad sources. Your ...

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  • Webinar: The Move to Mobile-Android and iOS Attacks

    Webcasts // Jan 2016 // provided by FireEye

    Cyber attacks that target mobile apps, such as Masque attacks, are on the rise—so much so that mobile is now the fastest growing threat vector to the enterprise. Get insights into a threat group that exploit using the iOS Masque attack, and be vigilant against cyber attacks on mobile ...

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  • You’ve been hacked. Now what?

    Webcasts // Dec 2015 // provided by FireEye

    A network breach is not a matter of if, but when. However many companies are still a long way from having a network security posture to effectively manage or respond to today’s evolving cyber threats. Having security systems in place within your network architecture is only half the battle; todays ...

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  • Live Webcast - How to Build Intelligent Systems Using Cognitive Patterns

    Webcasts // Feb 2016 // provided by IBM

    Developers today are increasingly using cognitive technology to build intelligent systems. By leveraging the machine learning, natural language processing, and even computer vision techniques found within the various cognitive services available, these intelligent systems are smarter today than ever before. However, with so many cognitive services available, its often confusing ...

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  • Solve Your Worst Support Situations

    Webcasts // Feb 2016 // provided by Citrix GoToAssist

    Date:WEDNESDAY, FEB 17, 2016 Time:10 AM (PST) / 1 PM (EST) Let Rich Gallagher role-play his way through your worst customer support situations. The high-maintenance customer: People who demand too much The technologically challenged: Users who take up too much time The intimidator: Those who always use ...

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  • Elevate your service with video

    Webcasts // Jan 2016 // provided by Citrix GoToAssist

    Learn the top 5 trends in video-aided service resolution. Reserve your seat to learn top trends from experts Aly Pinder of the Aberdeen Group and Todd Lewis. View this on-demand webinar and learn: The key trends facing service Potential pitfalls facing organizations with video The business value ...

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  • On-Demand: Find your voice, rule the room

    Webcasts // Dec 2015 // provided by Citrix Online

    Join bestselling author Michael Parrish DuDell as he shares real-world strategies for improving and enhancing your public-speaking skills. Topic Speaking Like a Pro: How to Find Your Voice and Rule the Room Speaker Michael Parrish DuDell, Entrepreneur, Speaker and Author View this on-demand webinar to learn: ...

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