Telcos

Keep up with the leaders in the evolution of the telecom industry.

  • White Papers // Mar 2014

    More Than Just a Cloud-Based Business Phone System

    In today’s high-pressure world, businesses need an evolved, professional phone system that can be relied upon to not only serve employees located in the office, but the flexibility to accommodate employees who are working both remotely and in other geographic locations. As employees change the types of devices they use...

    Provided By Ring Central

  • White Papers // Mar 2014

    Seven Ways to Create an Unbeatable Enterprise Mobility Strategy

    Envisioning how mobility will transform your business in the near future and beyond can be difficult, however there are practical strategies you can adopt today that will help accelerate your mobility transformation. This practical guide explores what business and IT leaders need to do now to manage their business’s mobile...

    Provided By CA Technologies

  • Case Studies // Mar 2014

    White Paper: Protecting the Enterprise Network with Global Attack Intelligence

    The Internet has become such an extension of the corporate network that for many organizations the Internet is the corporate network. Not only has the Internet become essential for connecting workforces with customers, suppliers and business partners, it is also critical for many internal operations as well. In this...

    Provided By Arbor Networks

  • White Papers // Mar 2014

    SIP Trunks – Keeping your UC Systems Secure

    The appeal of Session Initiation Protocol (SIP) trunks as a means of connecting UC systems to the outside world is growing in popularity. SIP trunks offer lower operating costs, more flexibility in ordering service and capacities and advanced features, such as virtual phone numbers in different geographies, which let companies...

    Provided By ShoreTel

  • White Papers // Feb 2014

    HP Unified Access: Unify wired and wireless access at your own pace

    This white paper explores the changing requirements for campus networks, driven by mobility and the bring your own device (BYOD) movement, as well as the increasing adoption of rich‑media applications balanced against ongoing IT resource constraints. Like many other IT organizations, you may be faced with the new urgency to...

    Provided By Hewlett-Packard (HP)

  • Live Event // Feb 2014

    IBM PureSystems: IT Efficency

    Integrated systems, such as the IBM PureSystems family, combine compute, storage, network and management software into preconfigured platforms optimized for the needs of specific workloads and customer environments. Many customers are using these integrated systems to simplify the data center environment and improve the efficiency of IT operations.IDC's interviewed nine...

    Provided By IBM

  • White Papers // Feb 2014

    12 things effective intrusion prevention systems should do

    Do you know what to look for in an intrusion protection system? Read our e-book, “12 Things Effective Intrusion Protection Systems Should Do,” and learn to detect and block the latest generation of exploits used to attack computer systems and resist the most sophisticated evasion techniques.

    Provided By Dell Software

  • White Papers // Jan 2014

    Unified Communications

    Organizations are largely relying on TCO and ROI models in determining whether or not to invest in a unified communications (UC) solution. But what other factors are they considering? Read the white paper “Mobility And Business Outcomes Are Driving The Adoption Of Unified Communications” to get a clear picture of...

    Provided By IBM

  • White Papers // Jan 2014

    Avaya Trend Advisor: The Top 4 Midmarket Challenges

    After a rough few years, midsize businesses are ready to increase capital spending and invest in new technology. Explore the latest midmarket trends and see how unified communications and collaboration can help you tackle the challenges associated with business growth.

    Provided By Avaya

  • White Papers // Jan 2014

    Ballarat Grammar secures BYOD with HP Sentinel SDN

    Ballarat Grammar is a K-12 school located in Victoria, Australia. An extensive campus hosts a flourishing community of 250 facilities and 1,400 students, with over 200 students living in boarding houses. Ballarat’s senior students and faculty members each have a school-provided laptop, and everyone has access to the network in...

    Provided By HP US

  • Webcasts // Jan 2014

    On-demand Webcast: 5 Key Components to Improve Service & Maintenance Costs with a Standard Operating Environment (SOE)

    Enterprise IT organizations today require more flexible IT services, greater capacity, and tighter service-level agreements (SLAs). All while system management requirements are becoming more complex and associated compliance and audit overhead is increasing. It is more important than ever to increase IT operational efficiency by streamlining deployment and management of...

    Provided By Red Hat

  • White Papers // Jan 2014

    Using Cloud-Based Fax to Minimize Security Breaches and Compliance Risks

    Enterprises that rely heavily on fax view regulatory compliance as a major business component. Non-compliance issues that arise from security breaches and other forms of information leakage often result in substantial regulatory penalties, both civil and criminal. As government regulations regarding information security evolve, the need to align fax systems...

    Provided By OpenText

  • White Papers // Dec 2013

    Digital Redhill - A Digital Realty Datacentre

    Digital Realty’s data centre facility Unit 3, Foxboro Park is located to the north side of St Anne’s Boulevard, just minutes from Junction 8 of the M25. Within walking distance of Redhill railway station this property is ideally located on London’s commuter belt. The Turn-Key FlexSM facility in Foxboro Park...

    Provided By Digital Realty

  • White Papers // Nov 2013

    Talk up your smartest network investment

    No matter how fast technology evolves, some things stay the same. Like how leading edge communications are the key to success. So when you've invested in the Next IP® network to power world class IP services, surely it makes technical and economic sense to move your voice communications forward on...

    Provided By Telstra

  • White Papers // Nov 2013

    A solution to fix your needs: Be more productive and responsive with the right mix of IP Telephony features

    Telstra IP Telephony (TIPT) is a flexible, subscription-based telephony service ideal for large offices, branch offices, remote sites and call centres. It offers a wide range of feature packs, so you'll find it simple to choose the functions that best fit your business, with each pack providing a range of...

    Provided By Telstra

  • White Papers // Nov 2013

    Manage customer calls more efficiently without the high cost of adding infrastructure

    TIPT Call Centre is an optional service with Telstra IP Telephony (TIPT), a fully featured IP telephony solution. TIPT Call Centre is a secure, hosted system that lets you dynamically handle incoming customer voice calls for single or multiple sites and across multiple numbers. Read on to see how TIPT...

    Provided By Telstra

  • White Papers // Nov 2013

    Big Data Solution Overview

    In today's competitive business environment, effectively leveraging large scale data analysis can be critical for business success. Data can drive insights into customer sentiment, inform better business decisions, and ultimately increase the bottom line. But while these benefits are compelling, not all organizations are taking full advantage. In fact, while...

    Provided By Amazon Web Services

  • Videos // Nov 2013

    Cloud Services For All Businesses - Telstra Solutions

    For businesses that want to capture new opportunities and create a competitive advantage, Telstra Cloud Services provide end-to-end solutions that scale up or down as needed. They integrate with network, mobility and consulting services so that you can focus on what matters -innovating, growing and giving customers a great experience....

    Provided By Telstra

  • Analyst Briefings // Nov 2013

    Mobility and Business Outcomes Are Driving the Adoption of Unified Communications

    To better understand the value that firms are deriving from Unified Communications (UC), the status of its adoption, and the barriers to full implementation, IBM engaged Forrester Consulting to survey network and telecom buyers and reflect upon existing research. Data from this survey, combined with existing research and insights, yields...

    Provided By IBM

  • White Papers // Nov 2013

    Hosted Telecom Test Automation Services

    Changing business needs, market compulsions and time-to-market pressures force TEMs and TSPs to indulge in rigorous testing methodologies to ensure that the desired levels of quality and functionality are met. Testing telecom platform is especially important as these are typically distributed systems with a number of cooperating nodes, making testing...

    Provided By Tech Magic

  • Product Specs // Oct 2013

    Digital Realty Data Centre in Chessington

    Chessington is located approximately 17 miles south west of Central London and accessible via the M25. This is a 131,771 sf multitenant facility, housing Turn-Key Flex Datacentres SM (Move-in ready facilities) or Powered Base Building® (designed for customers wanting to build out and operate their Data centre). Office and...

    Provided By Digital Realty

  • White Papers // Oct 2013

    The Total Cost of Ownership Benchmarking Study for Unified Communications from the Aberdeen Group

    Total cost of ownership is a key metric for assessing costs, benefits and risks of implementing Unified Communications - enabling organizations to properly evaluate competing solutions. Learn more about how organizations can align their decision making process with business needs, while understanding the effects of future requirements and functionality.

    Provided By ShoreTel

  • White Papers // Oct 2013

    IT - and IP Telephony. Don't just manage complexity; it's time to beat it from IDG

    Your IT environment is complex enough. Although your experience with technology vendors may lead to believe this is inevitable, it doesn't have to be that way. This whitepaper from IDG explains how IT leaders don't have to accept complexity in their IT infrastructure. Find out the truth about IT and...

    Provided By ShoreTel

  • White Papers // Oct 2013

    Seamless Unified Communications for the Everywhere Enterprise from ShoreTel

    This white paper examines the considerations an IT manager faces when seeking to implement Unified Communications (UC) seamlessly (and successfully) throughout the Everywhere Enterprise. The simplicity and quality of the user experience are what should be considered the hallmark of a successful implementation of seamless UC.

    Provided By ShoreTel

  • White Papers // Oct 2013

    The Telco Edge: Maximising ARPU

    Retain customers and maximize average revenue per user (ARPU). Learn how telco providers can offer a true cross-channel experience across the entire customer lifecycle.

    Provided By SAP

  • White Papers // Oct 2013

    Tech Tips: VMware Horizon Mirage

    VMware® Horizon Mirage&#8482 is a layered image management solution that separates a PC into logical layers that either IT or the user own and manage. IT-owned layers are typically OS and corporate applications while user-owned layers consist of their own files and applications. The Horizon Mirage solution enables: ...

    Provided By VMware

  • Downloads // Oct 2013

    Intel® Inspector XE 2013

    Intel® Inspector XE finds memory leaks, corruption, deadlocks, data races, and more in C, C++, C#, F#, Fortran, and MPI applications. Use a normal build: no special compiler or recompiles are required. Heap growth analysis and debugger breakpoints simplify diagnosis of difficult bugs early in the development cycle―when they are...

    Provided By Intel Software

  • White Papers // Oct 2013

    5 techniques for defusing some of the worst customer situations

    To defuse almost any customer situation and deliver excellent support, you need to be in the zone -- the zone of supreme confidence and competence. “If you manage a customer contact operation, tough customer situations truly hold the key to delivering excellent service all the time.” This brief which is...

    Provided By Citrix Online

  • White Papers // Sep 2013

    IDC Analyst Whitepaper - Expert Integrated Systems: A Next-Generation Computing Platform

    This IDC analyst white paper discusses an important sea change happening in IT: the development of expert integrated systems. Converged systems are becoming increasingly important in the systems market. Similarly, convergence is occurring in middleware core runtime services for application development and deployment that are being unified as an enterprise...

    Provided By IBM

  • White Papers // Sep 2013

    Tips to Improving your Wireless LAN

    Ensuring that all wireless network clients get the service levels they need is a major challenge, especially when smartphones, tablets and other clients control their own connectivity and roaming decisions. Read More.

    Provided By Alcatel-Lucent

  • White Papers // Sep 2013

    Top Tips to Improving your Wireless LAN

    Ensuring that all wireless network clients get the service levels they need is a major challenge, especially when smartphones, tablets and other clients control their own connectivity and roaming decisions. Read More.

    Provided By Alcatel-Lucent

  • Case Studies // Sep 2013

    The Forrester Wave™: Room-Based Videoconferencing

    In Forrester’s 39-criteria evaluation of videoconferencing solution vendors, we identified the seven most significant providers in the category — Cisco, Huawei, LifeSize, Polycom, Radvision, Teliris, and Vidyo - and researched, analysed, and scored them. Leaders that emerged have broad product portfolios with deep integration into unified communications (UC) infrastructure, while...

    Provided By Polycom, Inc.

  • White Papers // Sep 2013

    Voice in the cloud: Microsoft Lync and Enterprise Voce SIP Trunking turns it on...

    It could be argued that Microsoft Lync, the latest and potentially most significant Unified Communications (UC) offering has the most to gain from the accelerated growth of SIP Trunking in the UK. More specifically, whereby traditional voice platforms (I.e. PBX’s) have beefed up their own product with UC and see...

    Provided By Gamma

  • White Papers // Aug 2013

    Access Control Is Easy, Use Active Directory Groups and Manage Them Well

    Good access control? It’s not about assigning permissions to Active Directory (AD). It really comes down to avoiding the use of local groups (whether on Windows file servers, in Microsoft SQL Server, in SharePoint, etc). In this new white paper, see why AD groups are at the center of the...

    Provided By Dell

  • White Papers // Jul 2013

    How To Monitor Multicast

    Multicast is a special type of network traffic where packets are delivered to a group of destinations as a single transmission. Used for advanced network services such as multimedia distribution, finance, education, and desktop imaging just to name a few, multicasting is used primarily to improve the performance of your...

    Provided By SolarWinds

  • White Papers // Jul 2013

    How Red Hat Delivers a Secure Enterprise Platform for Next-Generation Datacenters

    Security has always been an important consideration when selecting a server operating system for enabling business-critical applications and other essential workloads. This is true now more than ever, especially for enterprises looking to build next-generation datacenters. Red Hat’s recognition of this situation is demonstrated by the extensive set of...

    Provided By Red Hat

  • White Papers // Jul 2013

    Betting on the future with Unified Communications

    This white paper from Frost & Sullivan covers how unified communications (UC) technologies can help support communications and collaboration among distributed workers, and suggests innovative ways businesses and managers can use UC to improve processes and drive the bottom line.

    Provided By Hewlett-Packard (HP)

  • White Papers // Jul 2013

    Removing the barriers of distance and time

    Learn more about implementing a web-based unified communications collaboration solution that includes audio and video, and outlines what should be considered before investing in this technology.

    Provided By Hewlett-Packard (HP)

  • eBooks // Jul 2013

    E-Guide: 4G LTE: transforming the mobile workforce

    4G LTE technology has been around for less than four years and has already made a huge impact on mobile computing. Just imagine the innovations that will be possible in the next four years. This isn't just about making you more competitive, it's about opening new vistas and new opportunities....

    Provided By Verizon

  • White Papers // Jul 2013

    Alcatel-Lucent Unified Communications Services

    See how the HP Alcatel-Lucent Unified Communications Service enables real-time knowledge sharing from any location, using a suite of devices to increase employee productivity, job satisfaction and workplace performance.

    Provided By Hewlett-Packard (HP)