Keep up with the leaders in the evolution of the telecom industry.

  • White Papers // Nov 2008

    Creating SMS-Based Applications: Using HyperTerminal to Send and Receive SMS Messages

    Short Message Service (SMS) is provided by all cell phone operators and is extensively used by cell phone users. There is a wide range of applications demand in which a user interacts with a PC application via SMS message. This series of papers provides step by step tutorial for creating...

    Provided By King Saud University

  • White Papers // Nov 2013

    Big Data Solution Overview

    In today's competitive business environment, effectively leveraging large scale data analysis can be critical for business success. Data can drive insights into customer sentiment, inform better business decisions, and ultimately increase the bottom line. But while these benefits are compelling, not all organizations are taking full advantage. In fact, while...

    Provided By Amazon Web Services

  • White Papers // Sep 2013

    IDC Analyst Whitepaper - Expert Integrated Systems: A Next-Generation Computing Platform

    This IDC analyst white paper discusses an important sea change happening in IT: the development of expert integrated systems. Converged systems are becoming increasingly important in the systems market. Similarly, convergence is occurring in middleware core runtime services for application development and deployment that are being unified as an enterprise...

    Provided By IBM

  • White Papers // Nov 2008

    Troubleshoot Network Time Protocol

    This paper provides information on how to troubleshoot common problems with Network Time Protocol (NTP). Network Time Protocol (NTP) is widely used in order to synchronize a computer to Internet time servers or other sources, such as a radio or satellite receivers or telephone modem services. It provides accuracies typically...

    Provided By Cisco Systems

  • White Papers // Jul 2008

    CallManager 4.x Voice Mail Port Creation With Unity Voice Mail (Non?Failover)

    This paper details how to create voice mail ports in Cisco CallManager version 4.0(x). Voice mail ports are configured differently in Cisco CallManager 4.0(x) than in previous versions of Cisco CallManager. In Cisco CallManager 4.0(x), the creation of voice mail pilot numbers and profiles allow System Administrators to configure multiple...

    Provided By Cisco Systems

  • White Papers // Jun 2010

    Realizing The Benefits Of Broadband

    Governments around the world increasingly view broadband as the "Fourth utility" alongside water, heating and electricity. The power of broadband has been confirmed by recent research, which shows that broadband fosters GDP growth, creates jobs and stimulates innovation, while also enabling improvements in education, health care and other social services....

    Provided By Intel

  • White Papers // Jan 2014

    The “upwardly mobile” enterprise

    Senior managers from hundreds of enterprises around the globe, in multiple industries, with a range of titles, were asked about their mobile strategies and current level of success.

    Provided By IBM

  • White Papers // Jun 2010

    Evolving to LTE - Cisco's Seamless Migration for CDMA Operators

    This paper will outline how mobile operators can prepare their networks to support 4G broadband services that will improve the user experience and yield new revenue opportunities. Specifically, the authors will discuss how Cisco can assist operators in their move toward Long Term Evolution (LTE), a 3rd Generation Partnership Project...

    Provided By Cisco Systems

  • Case Studies // Sep 2008

    Software Developer Accelerates Innovation

    Headquartered in Santa Monica, California, Activision, Publishing, Inc. is a leading worldwide developer, publisher, and distributor of interactive entertainment and leisure products. Activision Publishing, Inc. wanted to accelerate innovation to gain a competitive advantage and simplify IT management. Activision Publishing, Inc. upgraded to Cisco Unified Communications Manager 7.0 in just...

    Provided By Cisco Systems

  • White Papers // Sep 2010

    Rate Control and Stream Adaptation for Scalable Video Streaming Over Multiple Access Networks

    In a multihomed video streaming system, a video sequence is simultaneously transmitted over multiple access networks to a client. In this paper, the authors formulate the rate control and stream adaptation problems into a unified optimization problem, which determines the sending rates of individual networks, selects which video packets to...

    Provided By Cisco Systems

  • Case Studies // Jan 2009

    Entertainment Technology Firm Increases Speed of Communications

    Production Resource Group LLC (PRG), which has 22 offices in the United States, Canada, the United Kingdom, and Japan. Being accessible to customers is essential in an industry where months or years of planning might culminate in a single one-hour show. Their challenge is to increase responsiveness to customers, increase...

    Provided By Cisco Systems

  • Case Studies // Nov 2009

    Veroxity VPLS-Based Network Delivers High Availability

    Veroxity delivers simplified data and Internet connectivity solutions through a streamlined process they need to expand L2VPN service footprint while minimizing operational costs with continue to deliver high availability while evolving to new network and increase service velocity to maintain competitive advantage. They got updated core and edge Multiprotocol Label...

    Provided By Cisco Systems

  • White Papers // Jun 2013

    Using modular data center design to create a highly efficient data center

    Design and build more energy-efficient enterprise data centers with a proven and adaptable design, has enabled growth by expanding IT capacity with new equipment that helps them meet the unrelenting capacity demands of a growing business. This paper describes how the enterprise modular data center can help your organization keep...

    Provided By IBM

  • Case Studies // Mar 2008

    Bharti Airtel Case Study

    IBM worked with Bharti Airtel, India's leading telecom, to create an innovative model for IT delivery. For CIO Jai Menon, it means he can now focus more on launching and creating new revenue streams. And less on IT delivery. Want to learn how? Get the case study.

    Provided By IBM

  • White Papers // Jun 2009

    Unified Communications: IP Networks, Connecting People Any Time, Any Where

    Business communications in today's work culture is having a significant impact on how companies and people operate. People want information right now, want to share complex applications to brainstorm ideas, make decisions, etc. This is driven by global workforce, rapid travel and faster business cycles. Applications like instant messaging, IP...

    Provided By Cisco Systems

  • Presentations // Sep 2008

    Case Study: Medical Office Increases Productivity with New Communications System

    Watch this short video to see how Dr. Sunita Jayakar's small physician practice implemented a Cisco phone system and reduced time required for appointment reminder calls from four hours to 15 minutes per day; reduced time spent initiating phone calls and responding to messages; and achieved more efficient contact with...

    Provided By Cisco Systems

  • Presentations // Jun 2008

    MPC Industries Headquarters Travel with CEO

    MPC Industries is a 52-year old, family-owned manufacturing company with 42 employees, offering plastic injection molding as well as precision machining of both ferrous and non-ferrous alloys including aluminum and copper in cast and forged forms, as well as cast ductile and gray irons. View this video to see how...

    Provided By Cisco Systems

  • Resource Center // Oct 2009

    Cash In Your PBX -- Upgrade with Cisco. Gain significant new savings now

    PBX systems and old telephony applications were just not built for today's business needs. They don't scale easily, struggle to support mobility, and are increasingly expensive to maintain. Hang up on your PBX and get significant trade in credits, 0 percent financing, plus all the benefits of IP from...

    Provided By Cisco Systems

  • Presentations // Sep 2008

    Collaboration: Four Case Studies

    Four short case study videos show how different small businesses are using technology to collaborate and succeed. See how 3marketeers Advertising collaborates, serves a global customer base, and breaks down barriers using Cisco WebEx. At Community Gateway housing association, staff can spend more time in the field delivering better service...

    Provided By Cisco Systems

  • Downloads // Jun 2008

    Podcast: Better Service Delivers an 18% Profit Boost

    Download or stream this five-minute podcast, an installment of the Cisco Innovators Podcast series, to learn how this marketing firm uses unified communications and VPNs to foster collaboration, provide better customer service, and increase profitability. (5:00 mins)

    Provided By Cisco Systems

  • Resource Center // Sep 2008

    Adding IP to Small Office PBX Telephone Systems

    Instead of requiring two networks, next-generation small office PBX telephone systems only need one--which simplifies network management and administration costs.

    Provided By Cisco Systems

  • Resource Center // Jun 2008

    Use VoIP to Do More with Less

    Enjoy the speed, flexibility, and security of unified communications on your own network.

    Provided By Cisco Systems

  • White Papers // Oct 2008

    A Compelling IP Backhaul Alternative for Mobile Operators Confronting Increasing Volumes of High Speed Packet Access Traffic

    This paper explores the dramatic and continuing increase in data traffic within mobile service provider networks - specifically traffic based on HSPA and associated standards - and presents a solution for cost-effectively providing more bandwidth in the Radio Access Network (RAN) for backhaul of data traffic. The Cisco solution, Mobile...

    Provided By Cisco Systems

  • White Papers // Jan 2009

    Understanding Access Control List Logging

    Logging-enabled Access Control Lists (ACLs) provide insight into traffic as it traverses the network or is dropped by network devices. Unfortunately, ACL logging can be CPU intensive and can negatively affect other functions of the network device. There are two primary factors that contribute to the CPU load increase from...

    Provided By Cisco Systems

  • Podcasts // Jan 2011

    Defining IMS

    The speaker explores the IP Multimedia Subsystem, or IMS. He explains that IMS is set to become the framework that Internet Service Providers will use to deliver new, highly customizable services, by separating the access network from the service network.

    Provided By F5 Networks

  • Case Studies // Nov 2009

    Croatian Automobile Dealership Improves Service and Sales

    AutoZubak challenge is to help callers reach the right person, the first time and meet the needs of a mobile workforce. AutoZubak decided to replace its standalone PBX systems with a centralized unified communications system that would send voice traffic over the existing IP network. They chose Cisco to overcome...

    Provided By Cisco Systems

  • Case Studies // May 2010

    Retailer Modernizes Communications

    Abu Harb is a family-owned business that started as a small grocery store, their challenges are to automate its business processes by introducing centralized applications for finance and human resources and to replace wired price-checking devices in the stores with wireless systems and reduce the high cost of phone calls...

    Provided By Cisco Systems

  • White Papers // Nov 2012

    Open Data Power, Smart Cities

    Big Data is to be had on every corner of our streets: there is so much data, there are patterns to be found and insights to be gathered. In this whitepaper unlock why there is need for true openness of data - It is individual citizens and privately-owned companies offering...

    Provided By EMC

  • White Papers // Apr 2009

    Accelerated Internet Over Satellite Solution

    This paper provides deployment guidance for Cisco Accelerated Internet over Satellite, a solution that combines the IP connectivity of Cisco Integrated Services Routers (ISRs) and the satellite Wireless WAN (WWAN) link acceleration capabilities of the Cisco Network Capacity Expansion (NCE) service module. The paper presents performance results achieved by combining...

    Provided By Cisco Systems

  • Webcasts // Jul 2012

    Cisco Smart CallConnector

    In this webcast, the presenter going to provides an overview about Cisco Smart CallConnector. The presenter also explains how to properly install the Cisco CallConnector solution that includes features like click-to-dial and click-to-send from presence-enabled directories among others.

    Provided By Cisco Systems

  • Webcasts // Jul 2012

    Cisco TelePresence Management Suite Extension for Microsoft Exchange (TMSXE 3.0)

    In this webcast, the presenter going to provides an overview about Tele-Presence Management. The presenter also explains how to properly install the Cisco Tele-presence Management Suite Extension for Microsoft Exchange (TMSXE 3.0.).

    Provided By Cisco Systems

  • White Papers // May 2010

    Frost & Sullivan: Extending Collaboration to Mobile Employees

    Today's workforce is increasingly mobile, with employees across the company spending more time working from home and the road, during and outside of "typical" business hours. These mobile workers need the same access to communications and collaboration applications as their office-bound colleagues; they, too, can now use unified communications, business...

    Provided By IBM

  • White Papers // Aug 2009

    Model-driven systems development- delivering innovation with demonstrable business value

    The IBM solution for model-driven systems development is designed to help you deliver complex systems more quickly. It provides a structured and visual approach for collaborative systems design and development that can help you to: Refine marketplace demands into robust systems requirements Reduce the cost of producing high-quality systems...

    Provided By IBM

  • White Papers // Oct 2009

    Delivering smarter, better products faster with reduced cost and risk

    Producing smarter products and systems can be challenging. IBM offers a comprehensive solution that can help you improve the quality of your systems while helping reduce your cost and risk

    Provided By IBM

  • White Papers // Feb 2010

    Privacy in VoIP Networks: Flow Analysis Attacks and Defense

    Peer-to-Peer VoIP (voice over IP) networks, exemplified by Skype, are becoming increasingly popular due to their significant cost advantage and richer call forwarding features than traditional public switched telephone networks. One of the most important features of a VoIP network is privacy (for VoIP clients). Unfortunately, most peer-to-peer VoIP networks...

    Provided By IBM

  • White Papers // Aug 2009

    SMS Based Interface for FAQ Retrieval

    Short Messaging Service (SMS) is popularly used to provide information access to people on the move. This has resulted in the growth of SMS based Question Answering (QA) services. However automatically handling SMS questions poses significant challenges due to the inherent noise in SMS questions. This work presents an automatic...

    Provided By IBM

  • White Papers // Mar 2010

    Computer Security : Models and Techniques of Access Control

    Today one can say that information security is addressed to find three characteristics or objectives, referred to information and / or computing resources: confidentiality, integrity and availability. The objective of privacy is defined as the prevention of access to information by anyone who is not authorized, the goal of integrity...

    Provided By IBM

  • White Papers // Nov 2009

    Enterprise mobility: connecting to a world of opportunity

    Benefits of enterprise mobility span the business-to-employee (B2E), business-to-business (B2B) and business-to-consumer (B2C) spectrums. Enterprise mobil-ity can improve an organization's productivity, optimizelogistics operations, enhance customer relationships and streamline supply chain management.

    Provided By IBM

  • White Papers // Dec 2008

    Model-Based Design And Generation Of Telecom Services

    This paper describes a model based approach to the creation of services supported by the telecommunications infrastructure (Next Generation Networks or NGN), including landlines, mobile phones, the internet, and other devices. The authors describe a domain specific modeling language which enables designers to create such services without any knowledge of...

    Provided By IBM

  • Webcasts // Oct 2009

    Work Smarter with Telephony Integration and Unified Communications and Collaboration Solutions from IBM

    In a rapidly changing world economy, organizations need to become more efficient, more innovative, and more responsive to their customers -- all the while reducing telephony and collaboration costs. Keeping up with change and information overload for companies is becoming much more difficult, but is critical to staying competitive. Listen...

    Provided By IBM