Unified Comms

The unified communications puzzle has come together via video conferencing and various messaging technologies.

  • White Papers // Oct 2014

    Move beyond MDM with the leader in EFSS and EMM

    The enterprise mobility landscape has rapidly evolved beyond mobile device management (MDM) to enterprise mobility management (EMM). Now, mobile workspaces and end-user computing are receiving much of the attention as companies explore how a mobile enterprise can take competitive advantage to new levels. During this webinar we’ll discuss what’s next...

    Provided By Citrix Online

  • White Papers // Oct 2014

    Top Ways to Optimize Your Contact Centre Investment

    Improving the customer experience to strengthen loyalty is a top goal for global brands. And because contact centres are typically a once-in-a-decade investment, the stakes are high. Picking the right platform and the right partner is proven to: Improve customer satisfaction Lower cost per call Increase first contact resolution ...

    Provided By Cisco

  • White Papers // Oct 2014

    Cisco Collaboration: Giving Small and Medium Organisations a Head Start

    Simple, affordable collaboration solutions are making it easier for people to work more effectively, on any device, and from any location: in the office, at home, or on the move. Nowhere is this more evident than in small and medium organisations where more and more businesses are seizing new opportunities...

    Provided By Cisco

  • White Papers // Sep 2014

    Which provider earned the highest rating in endpoint protection?

    NSS Labs tested 11 popular Endpoint Protection Products (EPP) to measure their effectiveness in protecting Windows computers against exploits. If you are seeking protection from exploit driven attacks on your business’ desktop PCs and laptops, you should examine the results from this test very closely.

    Provided By Intel Security McAfee

  • White Papers // Sep 2014

    Infonetics Research Data Center and Campus Ethernet Switch Vendor Leadership: North American Enterprise Survey

    Check out the Infonetics Research annual survey of IT decision makers on their attitudes toward Ethernet switch vendors, including vendor perceptions, vendor strengths/weaknesses, and future deployment plans. HP is the sponsor of this material. By submitting your information you agree to be contacted by HP on topics of interest....

    Provided By Hewlett-Packard (HP)

  • White Papers // Sep 2014

    Magic Quadrant for Enterprise Mobility Management Suites

    The mobile device management market has evolved into the enterprise mobility management suites market. EMM is growing quickly, and the vendor landscape has changed significantly, which will impact IT leaders' choices.

    Provided By MobileIron

  • eBooks // Aug 2014

    9 Things to Consider Before Choosing a Cloud Phone Provider

    In today’s economy, flexibility and speed are essential to success. It’s no surprise that more companies are turning to VoIP phone systems to give them the freedom they need to grow and accommodate clients near and far. But, how do you know which VoIP provider is best for your business?...

    Provided By ShoreTel

  • White Papers // Aug 2014

    Unified Communications Buyers Guide: The Top Ten Requirements for a UC Solution

    This document offers an overview of the current top ten requirements to consider for a premise-based UC solution, with features called out as well as a ShoreTel case study.

    Provided By ShoreTel

  • eBooks // Aug 2014

    What are your VoIP options?

    The versatility of VoIP has made it the leading choice for companies seeking an updated phone system that enables them to do more for less. Coming to the conclusion that you want VoIP is fairly simple; however, the next question you must answer is: which VoIP is best for my...

    Provided By ShoreTel

  • Resource Center // Aug 2014

    Phone System Buyer's Guide

    If you are feeling the constraints of your current phone system, you may be wondering about the benefits of a new system (updating your current equipment or moving to a managed services model) and whether it can justify the expense. Since your last purchase, phone systems have rapidly evolved: no...

    Provided By ShoreTel

  • Resource Center // Aug 2014

    Brilliantly Simple Business Communications

    Complexity is NOT synonymous with "sophisticated" - that's a myth the suppliers of complexity want you to believe so they can sell you a service to cope with it. Learn how to leverage the power of pure IP, to provide your organization with a brilliantly simple unified communications suite...

    Provided By ShoreTel

  • White Papers // Jul 2014

    IDC Report: The Future of eMail is Social

    This IDC white paper looks at the current state of enterprise email and perceived and real problems that surround its use. The paper discusses the changing nature of collaboration and work fueled by the social web by examining email trends and the emergence of new social collaboration tools. It reveals...

    Provided By IBM

  • White Papers // Jul 2014

    Survey Report - Remote Collaboration Challenges & Strategies to Overcome

    In late 2013, Polycom surveyed 5,000 business professionals from all job levels around the world that focused on collaboration challenges to support a mobile and flexible working environment. Download this survey to learn what these Senior IT professionals say are their biggest remote collaboration challenges and discover the strategies...

    Provided By Polycom, Inc.

  • White Papers // Jun 2014

    Whitepaper: Datacom’s Multi-cloud Services

    Each cloud has its pros and cons: private can be too expensive, public often doesn’t fit organisations’ application requirements and hybrid can be too complicated. And each cloud services provider brings different challenges to the table, such as the inability to scale on demand, uncontrollable costs and unreliable security.Find out...

    Provided By EMC

  • Presentations // Jun 2014

    WebEx Viewpoints: Collaboration in the Workplace

    Find out how companies are using WebEx to achieve outstanding results. Millions of users across the globe use WebEx to make stronger connections, complete projects faster, and reach more prospects, customers, and employees.

    Provided By Cisco Systems

  • Presentations // Jun 2014

    WebEx Viewpoints: Improving Sales Teams

    WebEx enables sales teams to effectively and efficiently connect with customers around the globe. Find out how companies are using WebEx to achieve outstanding results. Millions of users across the globe use WebEx to make stronger connections, complete projects faster, and reach more prospects, customers, and employees.

    Provided By Cisco Systems

  • Training // Jun 2014

    WebEx Viewpoints: Training

    WebEx allows companies to train employees effectively, anytime and anywhere. Find out how companies are using WebEx to achieve outstanding results. Millions of users across the globe use WebEx to make stronger connections, complete projects faster, and reach more prospects, customers, and employees.

    Provided By Cisco Systems

  • Presentations // Jun 2014

    WebEx Viewpoints: Hosting Webinars

    Use WebEx to host webinars, tell your story and connect to global audiences. Find out how companies are using WebEx to achieve outstanding results. Millions of users across the globe use WebEx to make stronger connections, complete projects faster, and reach more prospects, customers, and employees.

    Provided By Cisco Systems

  • Training // Jun 2014

    WebEx Tutorial: Key Features

    Learn how easy Webex Meetings makes hosting webinars, sharing screens and attending online meetings. Drive success by connecting with your audience and completing projects faster.

    Provided By Cisco Systems

  • White Papers // Jun 2014

    The Evolution of MEM Infographic

    Get up to speed quickly about Mobile Enterprise Management (MEM) in this insightful infographic. Find out what’s driving this evolution, and its benefits to end users and IT departments.

    Provided By Dell Software

  • White Papers // Jun 2014

    Using Video to Gain a Competitive Advantage: A Business Strategy for Mid-Market Companies

    Video collaboration solutions can help small- to medium-sized companies reduce downtime by 25%. They can also help companies reduce time-to-market by 24%.* The ROI is strong for mid-market companies investing in video. This Cisco-sponsored white paper from AVI-SPL will help you plan a video-enabled workplace. Discover how video...

    Provided By AVI-SPL

  • White Papers // Jun 2014

    The State of Video Conferencing Security

    Video conferencing equipment, found in almost every boardroom around the world, may be opening up companies to serious security breaches. Demonstrations have proved that there is a myriad of information that can be gleaned—from confidential discussions to the ability to zoom in and read top-secret documents—once a video conference system...

    Provided By AVI-SPL

  • Videos // Jun 2014

    Unlock the Four Layers of Security with Enterprise Mobility Management

    Watch this informative video to learn how to fortify your organization with four layers of security (data loss prevention, data encryption, secure remote access and a firewall) using Dell Enterprise Mobility Management solutions.

    Provided By Dell Software

  • Videos // May 2014

    Introducing HP Software's strategy for the New Style of Application Delivery

    This video explores on how to improve performance in high levels and handle the challenges of moving to the New Style of IT. Download this video now to learn on how HP helped organisations to modernising their application lifecycle.

    Provided By HP US

  • Videos // Apr 2014

    HP Z Workstations. Take your designs to the top faster.

    This fast-paced video gives you tips and tools of the trade that show you how to get work done even faster on HP Z Workstations. Hear stories, insights and anecdotes from top-notch video producers, FX specialists, and production agencies on the front lines of the post-production industry. The information is...

    Provided By Hewlett-Packard (HP)

  • White Papers // Apr 2014

    Quocirca: Dealing with Governance, Risk & Compliance in an Info-Centric World

    This Quocirca white paper discusses the importance of a Governance, Risk, and Compliance (GRC) platform as it relates to ensuring that the information needs of all stakeholder are met with a holistic approach.

    Provided By CommVault Systems

  • White Papers // Apr 2014

    Enterprise Mobility Management: Embracing BYOD Through Secure App & Data Delivery

    Discover how IT can easily manage the ever-expanding diversity of mobile devices and platforms and expand their value by focusing on managing business content with a complete enterprise mobility management solution.

    Provided By Citrix

  • White Papers // Apr 2014

    Using Convergence to Simplify Mobility

    Common misconceptions about unified communications (UC) and mobility may lead IT to dismiss UC solutions, but there’s more to UC than VoIP and more to mobility than cell phones. Find out what UC really is and how it can solve a host of problems for your mobile workers, whether they...

    Provided By Windstream Communications

  • White Papers // Apr 2014

    Transportation Network Visibility

    This whitepaper focuses on network logistics by offering a transportation network viability test. It includes five warning signs that companies can use to see if there are ways to make their logistical operations more efficient.

    Provided By Quintiq

  • White Papers // Apr 2014

    Homecare Planning Solution

    This briefing focuses on home care planning solutions. Readers can see how Quintiq offers a single solution that offers users full control and flexibility through built-in intelligence. It also shows benefits such as ease of use and efficiency.

    Provided By Quintiq

  • eBooks // Mar 2014

    UC to Go: Connect Your Teams With Unified Communications

    With unified communications (UC), it’s easier for mobile workers to stay connected and stay productive. The challenge is finding the best UC solution to support their work styles. Of businesses that have implemented UC, 82% report ROI met or exceeded expectations, and 70% report that the biggest benefit is “improved...

    Provided By Windstream Communications

  • White Papers // Mar 2014

    4 tips for better capacity planning

    This briefing outlines 4 tips for better capacity planning that your company can use to become the preferred supplier. With these tips your company can achieve optimal capacity plans and accurate delivery dates and gain a competitive advantage.

    Provided By Quintiq

  • White Papers // Mar 2014

    More Than Just a Cloud-Based Business Phone System

    In today’s high-pressure world, businesses need an evolved, professional phone system that can be relied upon to not only serve employees located in the office, but the flexibility to accommodate employees who are working both remotely and in other geographic locations. As employees change the types of devices they use...

    Provided By RingCentral

  • White Papers // Mar 2014

    Finding agility in the age of applications

    Bringing it all together: the complete application lifecycle. This white paper illustrates how Agile helps application teams deliver higher-quality software faster. Learn how Agile encourages collaboration between application and business teams. Assisting by providing software development and deployment solutions that are more closely aligned with business requirements and help to...

    Provided By Planit

  • White Papers // Mar 2014

    Embrace change with HP Agile Manager

    HP Agile Manager helps testers, developers and business analyst teams be adept in the face of complexity and change. The Agile platform offers a clean, intuitive web based interface with advanced visualisation. IT allows users visibility into project work using real-time, analytics and dashboards. Developers can freely choose to test...

    Provided By Planit

  • White Papers // Mar 2014

    SIP Trunks – Keeping your UC Systems Secure

    The appeal of Session Initiation Protocol (SIP) trunks as a means of connecting UC systems to the outside world is growing in popularity. SIP trunks offer lower operating costs, more flexibility in ordering service and capacities and advanced features, such as virtual phone numbers in different geographies, which let companies...

    Provided By ShoreTel

  • White Papers // Feb 2014

    Proxy Caching Algorithm based on Segment Group Popularity for Streaming Media

    Multi-media is more and more popular in all levels of education for its vivid picture and video. Due to the increasing number of videos and pictures in school server, how terminal computers in classrooms access multimedia at low cost is an important problem to solve. A novel dynamic scheduling algorithm...

    Provided By Science & Engineering Research Support soCiety (SERSC)

  • Podcasts // Feb 2014

    AIG Podcast

    Learn how AIG's Global Performance Architecture Group improved the performance of their services to deliver better experiences and payoffs for businesses and end-users alike. HP is the sponsor of this material. By submitting your information you agree to be contacted by HP on topics of interest. Before deciding please...

    Provided By Hewlett-Packard (HP)

  • White Papers // Feb 2014

    Making it work: Using Cisco and Microsoft Lync to Drive Collaboration

    Microsoft Lync is posting impressive adoption rates. Cisco remains a heavyweight in networks and IP PBX systems. And the list of up-and-comers looking for a piece of the UCC pie continues to grow. With interoperability a chief concern for IT, is it really Microsoft vs. Cisco or can they work...

    Provided By AVI-SPL

  • White Papers // Jan 2014

    Unified Communications

    Organizations are largely relying on TCO and ROI models in determining whether or not to invest in a unified communications (UC) solution. But what other factors are they considering? Read the white paper “Mobility And Business Outcomes Are Driving The Adoption Of Unified Communications” to get a clear picture of...

    Provided By IBM