Unified Comms

The unified communications puzzle has come together via video conferencing and various messaging technologies.

  • White Papers // Jan 2013

    IDC Report: The Future of eMail is Social

    This IDC white paper takes a look at the current state of enterprise email and the perceived and real problems that surround its use. The paper discusses the changing nature of collaboration and work fueled by the social Web by examining current email trends and the emergence of new social...

    Provided By IBM

  • White Papers // Mar 2011

    Wainhouse Research White Paper: Ease of use in web conferencing - Why it matters

    A web conferencing solution that is easy to use faces a daunting challenge: it must seamlessly blend a cold combination of computer and network-based technology into a natural, familiar meeting process that has been the norm since the dawn of humankind. Though early adopters and those who are technology-savvy appear...

    Provided By IBM

  • White Papers // Apr 2011

    Brochure: Simple, cost-effective collaboration and messaging for small and midsize businesses

    With collaborative solutions from IBM, small and midsize businesses can: ? Stay within budget while delivering best-in-class, collaborative solutions, ? Provide mobile and remote workers with access to e-mail, calendaring and collaborative applications. ? Automate and speed workflows to improve consistency and reduce errors. ? Scale to address their growing...

    Provided By IBM

  • White Papers // Mar 2011

    Meeting the unique needs of small and medium size businesses

    With collaborative solutions from IBM, small and midsize businesses can: Stay within budget while delivering best-in-class, collaborative solutions Provide mobile and remote workers with access to e-mail, calendaring and collaborative applications. Automate and speed workflows to improve consistency and reduce errors. Scale to address their growing needs.

    Provided By IBM

  • White Papers // May 2011

    Breakaway demo: Profitability analysis with IBM Cognos Express

    See how a consumer electronics retailer makes quick decisions about its optimal inventory levels using profitability analysis.

    Provided By IBM

  • White Papers // Mar 2009

    Configuring and Troubleshooting VoIP Monitoring

    Cisco software products for IP contact centers have the ability to silently monitor and record calls between contact center agents and customers. The configuration of various network components can be complex. Misconfiguration will lead to the feature failing to work properly. This white paper is intended to take the mystery...

    Provided By Cisco Systems

  • White Papers // Oct 2008

    Seamless Roaming for Enterprises

    Mobile intelligent roaming allows mobile users to seamlessly transfer calls and extend advanced unified communication and business applications from the WLAN to a cellular network and back again. It optimizes the productivity and performance of mobile workers, by providing ubiquitous access to business applications from a single device, offering both...

    Provided By Cisco Systems

  • White Papers // Aug 2010

    Cisco Unified Communications: New Deployment Models for Communications and Collaboration

    According to a new survey by Forrester Research, 7 out of 10 enterprises are investing in collaboration solutions1 like unified communications. A majority of these organizations will outsource some or all of the software and hardware needed to enable their companies for collaboration. Today, there are many deployment options for...

    Provided By Cisco Systems

  • White Papers // May 2009

    Unified Communications: IP Networks, Connecting People Anytime, Anywhere.

    Business communications in today's work culture is having a significant impact on how companies and people operate. People want information right now, want to share complex applications to brainstorm ideas, make decisions, etc. This is driven by global workforce, rapid travel and faster business cycles. Applications like instant messaging, IP...

    Provided By Cisco Systems

  • Case Studies // Mar 2010

    Pushing the Limits of Texting in India With Cisco ACE

    Comviva is a leading provider of integrated VAS solutions to mobile communities. Comviva wanted to improve the roll-out times of messaging services under demanding deadlines and increase the performance and availability of messaging applications. The challenge was to meet and exceed Service Level Agreements (SLA). Comviva deployed Cisco Application Control...

    Provided By Cisco Systems

  • Resource Center // Oct 2009

    Is the time right to move from RISC to Intel Architecture?

    Previous business decisions to deploy your IT solutions on RISC based architectures was most likely the right decision at the time based on the business need, the solutions availability and the architecture available to run that solution. Some of these solutions are likely due for an upgrade due to changing...

    Provided By Intel

  • White Papers // Jul 2012

    Collaborate at the speed of business

    The goal: Collaboration at the speed of business. Organizations feel the pressure every day for higher productivity, more innovative ideas and lower operating costs. In response, forward-thinking enterprises are becoming social businesses, activating dynamically constructed networks, including employees, customers and business partners, to improve and accelerate how work gets done.

    Provided By IBM

  • White Papers // Oct 2011

    Enabling the evolution of enterprise voice and video collaboration

    The world is changing, and the ways we communicate and collaborate are evolving both inside and across organizations. Virtual teams in the workplace are often geographically dispersed and working outside normal business hours. Employees need to have access to real-time social collaboration so they can engage wherever they are with...

    Provided By IBM

  • White Papers // Oct 2012

    IBV Study: Connecting the C-Suite

    Leading Through Connections Get the 2012 IBM CEO study to discover the issues influencing strategic business decisions today, and find out how the sudden convergence of digital, social and mobile is causing disruptions--and creating innovations--in the ways organizations connect.

    Provided By IBM

  • White Papers // Jun 2009

    Smarter ways to make smarter products

    Smarter Products is about creating products that integrate into our lives, to work in a more personal way, and to adapt to our individual needs.

    Provided By IBM

  • White Papers // Jul 2009

    Be there without going there: Web conferencing speeds connections without the costs of travel

    The expense of face-to-face meetings is twofold: travel and time. Web conferencing tools are fast gaining momentum as connecting over the Web becomes simpler and less costly. New software-as-a-service offerings provide Web conferencing capabilities for a monthly fee. This white paper reveals these and other added benefits of assembling a...

    Provided By IBM

  • White Papers // Feb 2010

    The Transformation of Education Through Collaboration

    Collaboration technology supports today's global, real-time organizations and businesses with their increasing demands for global communications and interaction, allowing people to meet anytime, anywhere. Through innovations such as integrating voice, video, and Web conferencing into everyday communications, organizations are expanding their market reach, improving operational effectiveness, and accelerating decision making....

    Provided By Cisco Systems

  • Case Studies // Sep 2011

    Accelerating Growth Through Improved Collaboration

    Sanlam is one of South Africa's leading financial services companies, specializing in retail and corporate banking, insurance, pensions, and asset management. Their challenge is improved productivity and communications, more efficient processes and decision-making and savings on travel and carbon. They chose Cisco to overcome these challenges. Sanlam implemented Cisco WebEx...

    Provided By Cisco Systems

  • Case Studies // Jul 2010

    Insurer Improves Agent Training and Gains Competitive Advantage

    When global financial protection firm AXA Group, their challenge is to provide top-quality, ongoing training to 8000 agents scattered across Mexican Republic, reduce time and money lost to travel, while extending reach and improving instruction and increase collaboration to share best practices among employees and industry. They chose Cisco to...

    Provided By Cisco Systems

  • Case Studies // Jun 2010

    High School Expands Learning Opportunities by Going Online

    Prospect High School challenge is to make specialists within district available to greater number of students, improve student performance through individualized instruction and provide anytime, anywhere learning opportunities expected by today's students. They chose Cisco to overcome these challenges. They implemented Cisco WebEx meeting applications. With Cisco WebEx meeting applications...

    Provided By Cisco Systems

  • Case Studies // Aug 2011

    Efficient, Effective, and Greener Work Practices

    Koc.net Turkey's largest group of companies, their challenge was where to focus their efforts in order to achieve the best impact. Koc.net decided to develop a web conferencing and collaboration solution that would appeal to business customers looking to reduce IT and travel costs while boosting productivity. They chose Cisco...

    Provided By Cisco Systems

  • Case Studies // Aug 2010

    Small Nonprofit Reaches Large Audience With Web Tools

    The National Environmental Education Foundation (NEEF) challenge is to educate executives, teachers, and healthcare professionals nationwide on environmental issues and programs, reach large audience with small staff and limited travel budget and find new ways to teach sustainability. They chose Cisco to overcome these challenges. They implemented Cisco WebEx technology....

    Provided By Cisco Systems

  • Case Studies // Aug 2010

    Public Agency Leads Green Movement by Taking Business Online

    The County of San Diego is making a concerted effort to go green. Their challenge is that employees in the same department can often be separated by more than 30 miles. Although maintaining communication is crucial for multiregional teams, in-person meetings were not helping the county to reduce its carbon...

    Provided By Cisco Systems

  • Case Studies // Aug 2011

    Web Training Improves Delivery of Community Services

    The Queensland Department of Communities (QDC) provides and coordinates a wide range of services, their challenge is to train non-governmental organizations to use web-based financial reporting system, reduce travel time and costs and make trainings more convenient for agency staff and partners statewide. QDC chose Cisco to overcome these challenges....

    Provided By Cisco Systems

  • Case Studies // Jul 2010

    Brokerage Delivers Innovative 24-Hour Global Event Online

    Interactive Brokers Group (IBG) specializes in routing orders, their challenge is to establish value of advanced proprietary trading software, deliver live demonstrations with real-time market data and conduct worldwide education events for international customers. Interactive Brokers Group chose Cisco to overcome these challenges. They implemented Cisco WebEx solutions. Cisco Web-based...

    Provided By Cisco Systems

  • Case Studies // May 2009

    Software Company Reaps the Benefits of Online Meetings

    SunGard is one of the world's leading software and IT services companies, their challenge is to reduce travel costs associated with in-person meetings without compromising effectiveness and implement user-friendly online solution for global organization with multiple internal platforms. SunGard chose Cisco to overcome this challenge. They implemented Cisco WebEx technology....

    Provided By Cisco Systems

  • Case Studies // May 2010

    Firm Transforms Global Customer Support With Online Meetings

    The Superstructure Group is a leading provider of technology products and consultancy services for the security intelligence, corporate surveillance, fraud investigation, aviation safety, and risk management industries. They wanted to engage with customers and prospects worldwide while reducing travel, resolve customer support issues more quickly and effectively, increase customer satisfaction,...

    Provided By Cisco Systems

  • Case Studies // Apr 2011

    Global Bank Enables Secure, Anywhere Mobility

    Standard Bank Plc is the principal international subsidiary of The Standard Bank Group (Standard Bank). Standard Bank is a leading African banking group with strategic representation throughout 32 countries. Standard Bank had been using Cisco wired and wireless infrastructure successfully for years throughout its 15 international locations. They were confident...

    Provided By Cisco Systems

  • Case Studies // May 2010

    Healthcare Network Uses Online Meetings to Connect Providers

    NEMICS wants to increase knowledge-sharing among multidisciplinary cancer care teams, leverage existing video conferencing technology and share and view radiology and pathology images online. NEMICS chose cisco to overcome these challenges. They implemented Cisco WebEx technology where web conferencing lets medical workers in rural areas participate in multidisciplinary team meetings,...

    Provided By Cisco Systems

  • Case Studies // Sep 2010

    Web Conferencing Drives Efficiency for Healthcare Technology Firm

    Medical Information Technology, Inc. (MEDITECH) has been providing integrated information systems to the healthcare industry since 1969. They wanted to provide ongoing MEDITECH software training without requiring travel and lost productivity for staff or customers and strengthen customer engagements. MEDITECH chose cisco to overcome these challenges. They implemented Cisco WebEx...

    Provided By Cisco Systems

  • Case Studies // May 2010

    Second Opinion Consultation Takes Place Online Using WebEx

    The Santa Maria Nuova Hospital is the main healthcare facility in Reggio Emilia province. Over the last few years, the hospital has improved the network connecting. The aim was to submit the materials being viewed to colleagues and specialists, especially in cases of particular clinical interest, while at the same...

    Provided By Cisco Systems

  • Case Studies // Mar 2011

    Software Developer Avoids Planes, Experiences Profit Gains

    Issues Central Headquartered in Toronto, Canada, the company has customers located around the globe, in the United States, Europe, South America, and Africa. They wanted to maintain elite boutique company model while extending global reach, reduce time and money spent traveling and provide employees greater flexibility and work-life balance. Issues...

    Provided By Cisco Systems

  • Case Studies // Jan 2012

    Boosting Balance Sheets and Carbon Scorecards

    Waitrose is one of the country's largest grocery retailers challenge is to reduce impact on environment, reducing costs for event attendees and provide platform for greater dialogue and interaction. They chose Cisco to overcome these challenges. They implemented Cisco WebEx Event Center. It provided the ideal one-to-many broadcast solution, with...

    Provided By Cisco Systems

  • Case Studies // Feb 2010

    Web Meetings Allow Firm to Establish Global Business Model

    Statseeker develops, markets, and distributes highly scalable network infrastructure monitoring software that is designed to operate within large, complex networks. Their challenge is to expand business globally without establishing international offices, establish business model to sell directly to customers online and significantly reduce the need for face-to-face meetings. They chose...

    Provided By Cisco Systems

  • Case Studies // Apr 2011

    Law School Transcends Classroom Boundaries Through Video

    The Georgetown University Law Center has grown into one of the largest and most prestigious law schools in the country. Their challenge is to provide educational and business continuity in event of disaster or pandemic, extend traditional educational offerings to remote, off-campus students and facilitate research and collaboration among geographically...

    Provided By Cisco Systems

  • Case Studies // Feb 2010

    Sales Team Showcases Multimedia Content With Web Meetings

    CEV Multimedia specializes in producing career and technical educational resources for students at schools. Their challenge is to give sales presentations at schools remotely to accommodate busy teacher schedules, deliver interactive demonstrations to highlight unique multimedia course materials and allow remote sales team members to communicate more frequently while reducing...

    Provided By Cisco Systems

  • Case Studies // Jun 2011

    University of Oxford Improves Efficiency, Reduces Travel

    The University of Oxford was the first university in the English-speaking world. Their challenge is to offer greater choice of communication solutions, deploy communication system beneficial for both staff and students and make it easier for future students to apply for study. They chose Cisco to overcome these challenges. They...

    Provided By Cisco Systems

  • Case Studies // May 2011

    Innovating on an International Scale

    Warwick is one of the U.K.'s leading universities, their challenge is to find easy-to-use, cost-effective, flexible solution for collaboration to meet increasing demand for informal meetings, provide single solution supported by IT department and reduce amount of travel, across campus or internationally. They chose Cisco to overcome these challenges. They...

    Provided By Cisco Systems

  • Case Studies // Jul 2010

    School Officials Deliver Statewide Updates With Web Meetings

    The Indiana Department of Education oversees every aspect of Indiana's primary and secondary public education system. Their challenge is to quickly inform school officials statewide about legislative changes to education funding, schedule annual budget workshop within short timeframe while controlling costs and maximize use of public funds with innovative online...

    Provided By Cisco Systems

  • Case Studies // Mar 2011

    Training Company Doubles Revenue With New Online Strategy

    American Society of Professional Education's (ASPE) challenge is to launch new series of web seminars to boost lead generation, reduce travel required to deliver and receive training, and offer customers more choice and flexibility in how to participate in courses. They chose Cisco to overcome these challenges. They implemented Cisco...

    Provided By Cisco Systems