Unified Comms

The unified communications industry aids businesses through video conferencing and various messaging technologies.

  • White Papers // Aug 2010

    Online Non-Intrusive Diagnosis of One-Way RTP Faults in VoIP Networks Using Cooperation

    The authors address the well-known issue of one-way RTP flows in VoIP communications. They investigate the main causes that usually lead to this type of fault, and the authors propose a methodology allowing for their automated online detection and diagnosis. The envisaged approach exploits node cooperation and is based on...

    Provided By Association for Computing Machinery

  • White Papers // Jun 2009

    Air-Dropped Sensor Network for Real-Time High-Fidelity Volcano Monitoring

    This paper presents the design and deployment experience of an air-dropped wireless sensor network for volcano hazard monitoring. The deployment of five stations into the rugged crater of Mount St. Helens only took one hour with a heli-copter. The stations communicate with each other through an amplified 802:15:4 radio and...

    Provided By Association for Computing Machinery

  • White Papers // Aug 2010

    The Impact of TLS on SIP Server Performance

    Securing VoIP is a crucial requirement for its successful adoption. A key component of this is securing the signaling path, which is performed by SIP. Securing SIP is accomplished by using TLS instead of UDP as the transport protocol. However, using TLS for SIP is not yet widespread, perhaps due...

    Provided By Association for Computing Machinery

  • White Papers // Aug 2010

    CCMP: A Novel Standard Protocol for Conference Management in the XCON Framework

    This paper presents the design and implementation of CCMP, a conference management protocol currently under standardization within the IETF, conceived at the outset as a lightweight protocol allowing conferencing clients to access and manipulate objects describing a centralized conference. The CCMP is a state-less, XML-based, client-server protocol carrying in its...

    Provided By Association for Computing Machinery

  • White Papers // Jan 2011

    Matching XML Schemas: A Qualitative Analysis

    Integration of multiple heterogeneous data sources continues to be a critical problem for many application domains and a challenge for researchers world-wide. With the increasing popularity of the XML model and the proliferation of XML documents online, automated matching of XML documents has become a critical research problem. The authors...

    Provided By Association for Computing Machinery

  • White Papers // Oct 2010

    PinDr0p: Using Single-Ended Audio Features to Determine Call Provenance

    The recent diversification of telephony infrastructure allows users to communicate through landlines, mobile phones and VoIP phones. However, call metadata such as Caller-ID is either not transferred or transferred without verification across these networks, allowing attackers to maliciously alter it. In this paper, the authors develop PinDr0p, a mechanism to...

    Provided By Association for Computing Machinery

  • White Papers // Jun 2010

    Performance Evaluation of Triple Play Services Delivery with E2E QoS Provisioning

    The creation and wide use of new high quality demanding services (VoIP, High Quality Video Streaming) and the delivery of them over already saturated core and access network infrastructures have created the necessity for E2E QoS provisioning. Network Providers use at their infrastructures several kinds of mechanisms and techniques for...

    Provided By Hindawi Publishing

  • White Papers // Jan 2011

    Network Load and Packet Loss Optimization During Handoff Using Multi-Scan Approach

    Handoff is a critical function that enables mobile nodes to stay connected to the wireless network by switching the data connection from one WLAN to another. During handoff the communication may be degraded or interrupted due to the high packet loss. To prevent packet loss during handoff, a handoff management...

    Provided By Universiti Putra Malaysia

  • White Papers // Jan 2011

    Rural Telephony: A Socio-Economic Case Study

    Information and Communication Technology (ICT) has the potential to bring in development to rural areas in the third world. Any deployment of technology however should be backed by a positive economic activity to be sustainable. This paper reports on experience with the economics, as well as the social aspects of...

    Provided By Indian Institute of Technology Kanpur

  • White Papers // May 2010

    The Case For Next-Generation Wireless LANs: Faster Connections and more Applications and Users

    Until very recently, there were legitimate concerns about deploying wireless technology. Not anymore. Discover how the 802.11n standard makes the case for Wireless LAN becoming an integral part of the modern enterprise by combining the mobility of wireless with the performance of wired networks.

    Provided By Brocade Communications Systems

  • Case Studies // May 2010

    Firm Transforms Global Customer Support With Online Meetings

    The Superstructure Group is a leading provider of technology products and consultancy services for the security intelligence, corporate surveillance, fraud investigation, aviation safety, and risk management industries. They wanted to engage with customers and prospects worldwide while reducing travel, resolve customer support issues more quickly and effectively, increase customer satisfaction,...

    Provided By Cisco Systems

  • Case Studies // May 2010

    Healthcare Network Uses Online Meetings to Connect Providers

    NEMICS wants to increase knowledge-sharing among multidisciplinary cancer care teams, leverage existing video conferencing technology and share and view radiology and pathology images online. NEMICS chose cisco to overcome these challenges. They implemented Cisco WebEx technology where web conferencing lets medical workers in rural areas participate in multidisciplinary team meetings,...

    Provided By Cisco Systems

  • Case Studies // Sep 2010

    Web Conferencing Drives Efficiency for Healthcare Technology Firm

    Medical Information Technology, Inc. (MEDITECH) has been providing integrated information systems to the healthcare industry since 1969. They wanted to provide ongoing MEDITECH software training without requiring travel and lost productivity for staff or customers and strengthen customer engagements. MEDITECH chose cisco to overcome these challenges. They implemented Cisco WebEx...

    Provided By Cisco Systems

  • Case Studies // May 2010

    Second Opinion Consultation Takes Place Online Using WebEx

    The Santa Maria Nuova Hospital is the main healthcare facility in Reggio Emilia province. Over the last few years, the hospital has improved the network connecting. The aim was to submit the materials being viewed to colleagues and specialists, especially in cases of particular clinical interest, while at the same...

    Provided By Cisco Systems

  • Case Studies // Mar 2011

    Software Developer Avoids Planes, Experiences Profit Gains

    Issues Central Headquartered in Toronto, Canada, the company has customers located around the globe, in the United States, Europe, South America, and Africa. They wanted to maintain elite boutique company model while extending global reach, reduce time and money spent traveling and provide employees greater flexibility and work-life balance. Issues...

    Provided By Cisco Systems

  • Case Studies // Jan 2012

    Boosting Balance Sheets and Carbon Scorecards

    Waitrose is one of the country's largest grocery retailers challenge is to reduce impact on environment, reducing costs for event attendees and provide platform for greater dialogue and interaction. They chose Cisco to overcome these challenges. They implemented Cisco WebEx Event Center. It provided the ideal one-to-many broadcast solution, with...

    Provided By Cisco Systems

  • Case Studies // Feb 2010

    Web Meetings Allow Firm to Establish Global Business Model

    Statseeker develops, markets, and distributes highly scalable network infrastructure monitoring software that is designed to operate within large, complex networks. Their challenge is to expand business globally without establishing international offices, establish business model to sell directly to customers online and significantly reduce the need for face-to-face meetings. They chose...

    Provided By Cisco Systems

  • Case Studies // Apr 2011

    Law School Transcends Classroom Boundaries Through Video

    The Georgetown University Law Center has grown into one of the largest and most prestigious law schools in the country. Their challenge is to provide educational and business continuity in event of disaster or pandemic, extend traditional educational offerings to remote, off-campus students and facilitate research and collaboration among geographically...

    Provided By Cisco Systems

  • Case Studies // Feb 2010

    Sales Team Showcases Multimedia Content With Web Meetings

    CEV Multimedia specializes in producing career and technical educational resources for students at schools. Their challenge is to give sales presentations at schools remotely to accommodate busy teacher schedules, deliver interactive demonstrations to highlight unique multimedia course materials and allow remote sales team members to communicate more frequently while reducing...

    Provided By Cisco Systems

  • Case Studies // Jun 2011

    University of Oxford Improves Efficiency, Reduces Travel

    The University of Oxford was the first university in the English-speaking world. Their challenge is to offer greater choice of communication solutions, deploy communication system beneficial for both staff and students and make it easier for future students to apply for study. They chose Cisco to overcome these challenges. They...

    Provided By Cisco Systems

  • Case Studies // May 2011

    Innovating on an International Scale

    Warwick is one of the U.K.'s leading universities, their challenge is to find easy-to-use, cost-effective, flexible solution for collaboration to meet increasing demand for informal meetings, provide single solution supported by IT department and reduce amount of travel, across campus or internationally. They chose Cisco to overcome these challenges. They...

    Provided By Cisco Systems

  • Case Studies // Jul 2010

    School Officials Deliver Statewide Updates With Web Meetings

    The Indiana Department of Education oversees every aspect of Indiana's primary and secondary public education system. Their challenge is to quickly inform school officials statewide about legislative changes to education funding, schedule annual budget workshop within short timeframe while controlling costs and maximize use of public funds with innovative online...

    Provided By Cisco Systems

  • Case Studies // Sep 2011

    Accelerating Growth Through Improved Collaboration

    Sanlam is one of South Africa's leading financial services companies, specializing in retail and corporate banking, insurance, pensions, and asset management. Their challenge is improved productivity and communications, more efficient processes and decision-making and savings on travel and carbon. They chose Cisco to overcome these challenges. Sanlam implemented Cisco WebEx...

    Provided By Cisco Systems

  • Case Studies // Jul 2010

    Insurer Improves Agent Training and Gains Competitive Advantage

    When global financial protection firm AXA Group, their challenge is to provide top-quality, ongoing training to 8000 agents scattered across Mexican Republic, reduce time and money lost to travel, while extending reach and improving instruction and increase collaboration to share best practices among employees and industry. They chose Cisco to...

    Provided By Cisco Systems

  • Case Studies // Jun 2010

    High School Expands Learning Opportunities by Going Online

    Prospect High School challenge is to make specialists within district available to greater number of students, improve student performance through individualized instruction and provide anytime, anywhere learning opportunities expected by today's students. They chose Cisco to overcome these challenges. They implemented Cisco WebEx meeting applications. With Cisco WebEx meeting applications...

    Provided By Cisco Systems

  • Case Studies // Aug 2011

    Efficient, Effective, and Greener Work Practices

    Koc.net Turkey's largest group of companies, their challenge was where to focus their efforts in order to achieve the best impact. Koc.net decided to develop a web conferencing and collaboration solution that would appeal to business customers looking to reduce IT and travel costs while boosting productivity. They chose Cisco...

    Provided By Cisco Systems

  • Case Studies // Aug 2010

    Small Nonprofit Reaches Large Audience With Web Tools

    The National Environmental Education Foundation (NEEF) challenge is to educate executives, teachers, and healthcare professionals nationwide on environmental issues and programs, reach large audience with small staff and limited travel budget and find new ways to teach sustainability. They chose Cisco to overcome these challenges. They implemented Cisco WebEx technology....

    Provided By Cisco Systems

  • Case Studies // Aug 2010

    Public Agency Leads Green Movement by Taking Business Online

    The County of San Diego is making a concerted effort to go green. Their challenge is that employees in the same department can often be separated by more than 30 miles. Although maintaining communication is crucial for multiregional teams, in-person meetings were not helping the county to reduce its carbon...

    Provided By Cisco Systems

  • Case Studies // Aug 2011

    Web Training Improves Delivery of Community Services

    The Queensland Department of Communities (QDC) provides and coordinates a wide range of services, their challenge is to train non-governmental organizations to use web-based financial reporting system, reduce travel time and costs and make trainings more convenient for agency staff and partners statewide. QDC chose Cisco to overcome these challenges....

    Provided By Cisco Systems

  • Case Studies // Jul 2010

    Brokerage Delivers Innovative 24-Hour Global Event Online

    Interactive Brokers Group (IBG) specializes in routing orders, their challenge is to establish value of advanced proprietary trading software, deliver live demonstrations with real-time market data and conduct worldwide education events for international customers. Interactive Brokers Group chose Cisco to overcome these challenges. They implemented Cisco WebEx solutions. Cisco Web-based...

    Provided By Cisco Systems

  • Case Studies // May 2009

    Software Company Reaps the Benefits of Online Meetings

    SunGard is one of the world's leading software and IT services companies, their challenge is to reduce travel costs associated with in-person meetings without compromising effectiveness and implement user-friendly online solution for global organization with multiple internal platforms. SunGard chose Cisco to overcome this challenge. They implemented Cisco WebEx technology....

    Provided By Cisco Systems

  • White Papers // Aug 2010

    Cisco Unified Communications: New Deployment Models for Communications and Collaboration

    According to a new survey by Forrester Research, 7 out of 10 enterprises are investing in collaboration solutions1 like unified communications. A majority of these organizations will outsource some or all of the software and hardware needed to enable their companies for collaboration. Today, there are many deployment options for...

    Provided By Cisco Systems

  • White Papers // May 2009

    Unified Communications: IP Networks, Connecting People Anytime, Anywhere.

    Business communications in today's work culture is having a significant impact on how companies and people operate. People want information right now, want to share complex applications to brainstorm ideas, make decisions, etc. This is driven by global workforce, rapid travel and faster business cycles. Applications like instant messaging, IP...

    Provided By Cisco Systems

  • Case Studies // Jan 2009

    New Phone System Helps Horse Farm Operate More Efficiently

    Badifarm owner has five ranch hands and two office staff who involved in every aspect, their challenges are to improve customer service, enhance communication between farm workers and office staff and reduce telecommunications costs. They chose Cisco to overcome these challenges. Deployed to Cisco Unified Communications 500 Series provides a...

    Provided By Cisco Systems

  • Case Studies // Mar 2011

    Training Company Doubles Revenue With New Online Strategy

    American Society of Professional Education's (ASPE) challenge is to launch new series of web seminars to boost lead generation, reduce travel required to deliver and receive training, and offer customers more choice and flexibility in how to participate in courses. They chose Cisco to overcome these challenges. They implemented Cisco...

    Provided By Cisco Systems

  • Case Studies // Nov 2009

    Real-Time Web Meetings Increase Impact of Software Demos

    Snow Software provides specialized products and training that help companies manage software and hardware assets. Their challenge is to demonstrate complex asset management software products to worldwide prospects, including overall ease of use and enable collaboration between international partners and staff located across Europe. They chose Cisco to overcome these...

    Provided By Cisco Systems

  • Case Studies // Jun 2010

    Web Meetings Enhance Recruiting and Expand Applicant Pool

    The Arizona Office of the Auditor General serves as an independent source of financial and programmatic information for state and local government entities. Their challenge is to enable agency to expand recruitment efforts to local offsite and out-of-state candidates, allow full evaluation of candidates during remote interviews and implement cost-effective...

    Provided By Cisco Systems

  • White Papers // May 2009

    Unified Communications: Network Fabric, Connecting People Any Time, Any Where

    Business communications in today's work culture are having a significant effect on how companies and people operate. People want information right now, want to share complex applications to brainstorm ideas and make decisions quickly. This is driven by a global workforce, rapid travel, and faster business cycles. Applications such as...

    Provided By Cisco Systems

  • White Papers // Jun 2009

    Hyperconnectivity and the Approaching Zettabyte Era

    This white paper is part of the Cisco Visual Networking Index, an ongoing initiative to track and forecast the impact of visual networking applications. This paper presents some of the key findings of Cisco's global IP traffic forecast and explores the implications of IP traffic growth for the service providers.

    Provided By Cisco Systems

  • White Papers // Mar 2009

    Cisco's Vision on Convergence in Connected Real Estate

    Different vendors will move toward convergence at different speeds; native IP starts being seen on sensors, actuators, and controllers, but Web Service interfaces, with their undeniable complexity, are still isolated instances of convergence for many players. The Cisco CRE Network is becoming the single platform that addresses a big part...

    Provided By Cisco Systems