Unified Comms

The unified communications puzzle has come together via video conferencing and various messaging technologies.

  • Case Studies // Nov 2009

    Real-Time Web Meetings Increase Impact of Software Demos

    Snow Software provides specialized products and training that help companies manage software and hardware assets. Their challenge is to demonstrate complex asset management software products to worldwide prospects, including overall ease of use and enable collaboration between international partners and staff located across Europe. They chose Cisco to overcome these...

    Provided By Cisco Systems

  • Case Studies // Jun 2010

    Web Meetings Enhance Recruiting and Expand Applicant Pool

    The Arizona Office of the Auditor General serves as an independent source of financial and programmatic information for state and local government entities. Their challenge is to enable agency to expand recruitment efforts to local offsite and out-of-state candidates, allow full evaluation of candidates during remote interviews and implement cost-effective...

    Provided By Cisco Systems

  • White Papers // Jul 2008

    Cisco Unified CallConnector Server - SBCS

    The objective of this Technical White Paper is to provide Systems Engineers (SE)s and Value Added Resellers (VAR)s a step-by-step configuration guide to deploy the Cisco Unified CallConnector Server solution across multiple UC500 sites. This Technical White Paper provides configuration instructions on how to integrate multiple UC500 systems with a...

    Provided By Cisco Systems

  • White Papers // Dec 2008

    MeetingPlace 7.0: Audio/Video Interoperability White Paper

    Cisco Unified MeetingPlace Release 7.0 is a Session Initiation Protocol (SIP) - based architecture that provides voice, video, and web conferencing solution to large enterprises. Cisco Unified MeetingPlace 7.0 supports two deployments for combined video and audio support. The deployment use depends on endpoints. All Cisco Unified MeetingPlace 7.0 installations...

    Provided By Cisco Systems

  • White Papers // Aug 2008

    Cisco Virtual Office: Secure Voice and Video

    This white paper provides detailed design and implementation information for deploying highly secure voice and video with Cisco Virtual Office. Cisco Virtual Office provides a highly secure end-to-end solution that brings enterprise-quality services for voice, video, wireless, and data into the home office. It is designed to bring unified communications...

    Provided By Cisco Systems

  • White Papers // Jul 2008

    Real-Time Access to Expertise

    Increasing production and replacing reserves depend on access to expertise when and where it is needed, but these resources for decision making are becoming scarce. This paper explores the capabilities of unified communications and provides examples of how exploration and production companies use convergence in communications to best advantage to...

    Provided By Cisco Systems

  • White Papers // May 2009

    Save power: Turn off IP phones remotely

    Can a switch help you save power? Watch this short video and see how the feature "embedded event manager" (EEM) in Cisco Catalyst switches is designed to help reduce power costs by disabling inline power in those locations where there is little to no network access required outside of normal...

    Provided By Cisco Systems

  • White Papers // Jun 2009

    Unified Communications: IP Networks, Connecting People Any Time, Any Where

    Business communications in today's work culture is having a significant impact on how companies and people operate. People want information right now, want to share complex applications to brainstorm ideas, make decisions, etc. This is driven by global workforce, rapid travel and faster business cycles. Applications like instant messaging, IP...

    Provided By Cisco Systems

  • White Papers // Jun 2009

    Improving Patient Care with a High-Performance CampusFabric

    The University of Rochester Medical Center (URMC), a large medical treatment and research campus in upstate New York, is the university's primary medical facility for education, research, and patient care. Like most healthcare providers, URMC relies on its network to deliver patient services, reduce costs, and make its operations as...

    Provided By Cisco Systems

  • Presentations // Sep 2008

    Case Study: Medical Office Increases Productivity with New Communications System

    Watch this short video to see how Dr. Sunita Jayakar's small physician practice implemented a Cisco phone system and reduced time required for appointment reminder calls from four hours to 15 minutes per day; reduced time spent initiating phone calls and responding to messages; and achieved more efficient contact with...

    Provided By Cisco Systems

  • Presentations // Jun 2008

    MPC Industries Headquarters Travel with CEO

    MPC Industries is a 52-year old, family-owned manufacturing company with 42 employees, offering plastic injection molding as well as precision machining of both ferrous and non-ferrous alloys including aluminum and copper in cast and forged forms, as well as cast ductile and gray irons. View this video to see how...

    Provided By Cisco Systems

  • Webcasts // Sep 2008

    Cisco Collaboration Summit

    This webcast shows on-stage demonstrations of Cisco Unified Communications 7.0, Cisco TelePresence Expert on Demand and Cisco WebEx Collaborative Solutions. The attendee will learn how these new solutions can empower the employees to work together more effectively and more effortlessly anywhere, anytime and simplify the IT workload. The attendee will...

    Provided By Cisco Systems

  • Webcasts // Jul 2008

    Streamline Process and Increase Agility With a Unified Workspace

    Today's business environment is changing. The workspace has evolved to enable users to access and receive information in real-time, regardless of location through the most appropriate medium. Unified Communications has been a catalyst for the change in business behavior by bridging the gap between telephony and computing allowing business everytime...everywhere....

    Provided By Cisco Systems

  • Webcasts // May 2008

    Extending VoIP to Wireless LANs

    With the need to keep an increasingly mobile workforce connected at all times and respond faster to customers, extending voice communications to the wireless LANs is rapidly becoming a necessity. However, the process is not as simple as it might seem. The presenters of this webcast will reveal the unique...

    Provided By Cisco Systems

  • White Papers // Jun 2008

    Media-Ready Network Architecture

    Video applications are fueling a new wave of IP convergence, necessitating a fresh look at network architecture. There are several forces at work, including pressures on companies to be "Green" while covering a broader global footprint and simultaneously increasing productivity. Social networking trends are also crossing over into corporate networks,...

    Provided By Cisco Systems

  • Case Studies // Jul 2008

    Brandeis University Uses Unified Communications to Enhance Communications Services While Reducing Costs and Management Requirements

    Located in Waltham, Massachusetts, Brandeis University is a highly ranked private university with strong research, sciences, and social policy programs and an undergraduate enrollment of 3200. The university needed to overhaul its communications system for several reasons. The university IT group wanted a new communications solution that would deliver a...

    Provided By Cisco Systems

  • Resource Center // Oct 2009

    Cash In Your PBX -- Upgrade with Cisco. Gain significant new savings now

    PBX systems and old telephony applications were just not built for today's business needs. They don't scale easily, struggle to support mobility, and are increasingly expensive to maintain. Hang up on your PBX and get significant trade in credits, 0 percent financing, plus all the benefits of IP from...

    Provided By Cisco Systems

  • Presentations // Sep 2008

    Collaboration: Four Case Studies

    Four short case study videos show how different small businesses are using technology to collaborate and succeed. See how 3marketeers Advertising collaborates, serves a global customer base, and breaks down barriers using Cisco WebEx. At Community Gateway housing association, staff can spend more time in the field delivering better service...

    Provided By Cisco Systems

  • Downloads // Jun 2008

    Podcast: Better Service Delivers an 18% Profit Boost

    Download or stream this five-minute podcast, an installment of the Cisco Innovators Podcast series, to learn how this marketing firm uses unified communications and VPNs to foster collaboration, provide better customer service, and increase profitability. (5:00 mins)

    Provided By Cisco Systems

  • Resource Center // Sep 2008

    Adding IP to Small Office PBX Telephone Systems

    Instead of requiring two networks, next-generation small office PBX telephone systems only need one--which simplifies network management and administration costs.

    Provided By Cisco Systems

  • Resource Center // Jun 2008

    Use VoIP to Do More with Less

    Enjoy the speed, flexibility, and security of unified communications on your own network.

    Provided By Cisco Systems

  • Resource Center // Sep 2008

    Network Security for Small Business: Things to Consider

    Securing your network isn't just a defensive strategy. Read about the other benefits of a secure network.

    Provided By Cisco Systems

  • White Papers // Jan 2009

    Monetization of the IP Video Opportunity: Cisco and Anystream Enable New Business Models

    Cisco and Anystream together provide a full end-to-end Internet streaming solution that enables service providers to quickly and efficiently develop a strong web presence and deliver a new generation of services. As service providers evolve into "Experience Providers" that deliver video services to all types of devices, the system leverages...

    Provided By Cisco Systems

  • Case Studies // Mar 2011

    Consulting Firm Avoids Significant Infrastructure Costs, Improves Application Availability

    With roughly 70 percent of its consultants working from client sites or from home, A.T. Kearney depends heavily on email, instant messaging, VoIP, and other unified communications services. The company needed to ensure that these tools are secure and available to users from any location and on any device. A.T....

    Provided By F5 Networks

  • Case Studies // Jul 2008

    How Cisco Uses Video Conferencing to Communicate with Remote Workers

    Cisco System Media Network team produces and distributes live streaming events and Video On Demand (VoD) content for both internal and external audiences. As the Cisco Media Network producer works with the sponsoring Cisco sponsoring unit to plan and produce the project it becomes essential for him to be present...

    Provided By Cisco Systems

  • Case Studies // Aug 2011

    BT Wholesale Sets New Standards in Content Distribution Networks

    BT Wholesale (BTW) - a member of BT Group plc, the holding company for an integrated group of businesses that offers voice and data services their challenges are they needed solution that would enable simultaneous and cost-effective content delivery in multiple formats, while improving competitive differentiation. They chose Cisco to...

    Provided By Cisco Systems

  • Case Studies // Apr 2011

    Tata Communications Ltd. Leads Managed Services Market With Cisco TelePresence Offerings

    Tata Communications Ltd. (TCL), part of the $38 billion Tata Group, is India's largest telecommunications company their challenges are that Wholesale voice and data revenues are flat, TCL needed to increase its expertise in go-to-market service creation, pricing, and business models for complex offerings such as managed and public Cisco...

    Provided By Cisco Systems

  • Case Studies // Jul 2011

    Not-for-Profit Transforms Communication Service Delivery

    The Center for Sight & Hearing is a not-for-profit agency. Their challenges are to improve quality of life for individuals with vision and/or hearing losses, provide communication support for greater number of individuals regardless of location and manage and expand networking and communications infrastructure. They chose Cisco to overcome these...

    Provided By Cisco Systems

  • Case Studies // Nov 2009

    Croatian Automobile Dealership Improves Service and Sales

    AutoZubak challenge is to help callers reach the right person, the first time and meet the needs of a mobile workforce. AutoZubak decided to replace its standalone PBX systems with a centralized unified communications system that would send voice traffic over the existing IP network. They chose Cisco to overcome...

    Provided By Cisco Systems

  • Case Studies // Jan 2011

    Stationery Firm Improves Customer Service

    Libesa is one of Chile's best-known manufacturers of stationery and office supplies. Their challenge is to improve its responsiveness to customers by streamlining and integrating communications throughout the organization. They chose Cisco to overcome this challenge. Libesa installed a single wired and wireless Cisco network in its factory and distribution...

    Provided By Cisco Systems

  • Case Studies // Jan 2011

    New University Manages Rapid Growth

    Yasar University was founded in 2001, with the goal of helping students excel both academically and as members of society. Early expansion was rapid, and the institution soon began to outgrow its original infrastructure. Their challenges are to create an infrastructure that could cope with future growth including advanced technologies...

    Provided By Cisco Systems

  • White Papers // Apr 2008

    Maintaining the Edge: Voice Quality Management in a VoIP Environment

    The migration to next-generation IP networks has been a gradual one, as carriers have balanced new service deployment with the reality that the IP world lacked comprehensive and cost-effective quality management systems and standards. This has been especially true of voice quality management, with adoption of VoIP moving rapidly ahead...

    Provided By Data Connection

  • White Papers // May 2008

    Speakers-on-a-Chip: The Convergence Solution for Audio Entertainment and Voice Communication Peripherals

    The PC is at the center of the convergence of audio entertainment and voice communication in homes and offices today. In addition to using PCs for surfing the Internet and as productivity tools, a growing number of people are using their PCs for entertainment and communication. The common denominator for...

    Provided By Conexant Systems

  • White Papers // Jul 2011

    Customer Case Study - Signature Mortgage

    Signature Mortgage Corporation is a fast-growing mortgage company that provides thousands of customers with creative, low-cost and hassle-free mortgage solutions. Founded in 1996, the company has closed more than US$2 billion in residential mortgages. "Now with e-SignLive and LotusLive, their customers have the ability to electronically review and sign applications...

    Provided By IBM

  • Webcasts // Mar 2010

    Improve Customer Satisfaction: Deliver More Revenue

    Insight into customer satisfaction is a key indicator to a repeatable, lasting revenue stream and loyal customers. Gaining information into how active customers are, repeat product purchases, volume of returns and fulfillment commitments help to establish a customer-focused organization, but also accelerates sales cycles and bolsters revenue generation. This video...

    Provided By IBM

  • White Papers // Sep 2009

    How requirements engineering can help you deliver smarter products

    Products are becoming smarter. There are now computer chips in everything from running shoes to cars to coffee makers. And as products become more interconnected, instrumented and intelligent, the marketplace becomes even more volatile and competitive. That's why it's more important than ever to ensure that you're managing your development...

    Provided By IBM

  • White Papers // Dec 2009

    Systems development in the twenty-first century: delivering business value by connecting people, processes and tools

    From application-rich, Web-enabled mobile devices to cars that prevent close-call accidents, the products and technology people use every day are getting smarter?which means that the tools and processes organizations use to develop products need to be smarter too. The complexity of smarter products?which comprise an interconnected network of systems, software...

    Provided By IBM

  • Case Studies // Apr 2009

    Boosting Collaboration, Productivity With IBM Lotus and Domino

    Nagarjuna Fertilizers and Chemicals Limited is the flagship company of the Nagarjuna Group with an asset base of US$ 2.5 billion. The company wanted the sales and mobile workforce to be able to access information as and when it needed. It required an efficient and effective mechanism for real-time collaboration...

    Provided By IBM

  • Case Studies // Aug 2009

    IBM and Soprano Provide Critical 24x7 Solution for SMS Business Providers

    Soprano Design wanted to automate common but repetitive business communications processes, allowing enterprises to leverage the power of mobile messaging to turn two-way interactions into real and meaningful business conversations. Soprano Design deployed a high-availability enterprisewide messaging application underpinned by a reliable, scalable and responsive technology platform. As a result...

    Provided By IBM

  • White Papers // May 2008

    Extending the Value of Unified Communications With Lotus Sametime Software

    To be competitive, enterprises need to deliver products and services faster, enhance customer service, and speed decision making. Companies are finding that unifying telephone communications with realtime collaboration tools and integrating these new communications capabilities into business processes can shorten cycle times and time to market. Because these new communications...

    Provided By IBM