Data Management

Align IT Operations to Business Objectives With End to End IT Service Management

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Executive Summary

As IT budgets continue to decline and the business demands for improved IT services delivery increase, IT Operations Managers face a significant ongoing challenge to do more with less. An integral component of EMC's IT Operations Management Suite, EMC's Service Management Solution delivers the visibility and control the need to address the critical pain points, accelerate return on investment, and provide with a better way to manage and align the business of IT. This 100% web-based Service Management solution helps to manage the IT infrastructure, to more effectively and efficiently deliver IT services and to demonstrate business alignment.

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