Data Management

BMC Control-M for BMC Remedy Service Desk

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Executive Summary

One of the key requirements for most IT organizations is to align their operations to the priorities of the business. According to Gartner Inc., Batch workload can account for up to 70% of all processing performed by IT. Therefore, the ability to understand the impact of batch failures and delays on business services, as well as to ensure the correct priority for their resolution, becomes a critical business imperative. This webcast discusses the tight, out-of-the-box integration between two industry-leading solutions. BMC Control-M and BMC Remedy Service Desk that enables IT to solve workload automation incidents before they become business problems.

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