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Align IT to business services with easy to use and configure, low cost, rapidly deployed technology using an ITIL compatible SaaS and/or on premise solution. With BMC ServiceDesk Suite, one will: Reduce support costs through rapid deployment, automation and process efficiency, provide intuitive browser-based self service for end users and IT staff, improve the processing efficiency of the service desk and leverage existing investments with easy integration Align business services with IT.
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