Date Added: May 2009
When Conrad Cross, CIO for Orlando, got his budget cut and lost two experienced IT administrators, he knew he had to find another solution to replace the city's legacy email and communications infrastructure. After considering the usual options, Cross found a compelling value proposition in a cloud-based solution offered by Google Apps. With tough constituents to please - including the Mayor's office and public safety departments - Cross and his team converted 3,000 users to the new system over the year-end holidays. The results were compelling: no more requests for mailbox increases, no need to upgrade aging hardware, and a mayor who corners the CIO for the latest updates on Google.